aws-sdk-connect 1.213.0 → 1.215.0

checksums.yaml

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data/CHANGELOG.md

@@ -1,6 +1,16 @@
 Unreleased Changes
 ------------------
 
+1.215.0 (2025-08-28)
+------------------
+
+* Feature - AgentStatusDrillDown feature in GetCurrentMetricData API. Adding AGENT_STATUS as filter and grouping in GetCurrentMetricData API
+
+1.214.0 (2025-08-26)
+------------------
+
+* Feature - Code Generated Changes, see `./build_tools` or `aws-sdk-core`'s CHANGELOG.md for details.
+
 1.213.0 (2025-08-21)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.213.0
+1.215.0

data/lib/aws-sdk-connect/client.rb

@@ -5320,8 +5320,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # Describes the target authentication profile.
     #
@@ -7847,11 +7847,16 @@ module Aws::Connect
     #
     #   * RoutingStepExpressions: 50
     #
+    #   * AgentStatuses: 50
+    #
     #   Metric data is retrieved only for the resources associated with the
     #   queues or routing profiles, and by any channels included in the
     #   filter. (You cannot filter by both queue AND routing profile.) You can
     #   include both resource IDs and resource ARNs in the same request.
     #
+    #   When using `AgentStatuses` as filter make sure Queues is added as
+    #   primary filter.
+    #
     #   When using the `RoutingStepExpression` filter, you need to pass
     #   exactly one `QueueId`. The filter is also case sensitive so when using
     #   the `RoutingStepExpression` filter, grouping by
@@ -7861,21 +7866,29 @@ module Aws::Connect
     #   in the filter.
     #
     # @option params [Array<String>] :groupings
-    #   The grouping applied to the metrics returned. For example, when
-    #   grouped by `QUEUE`, the metrics returned apply to each queue rather
-    #   than aggregated for all queues.
+    #   Defines the level of aggregation for metrics data by a dimension(s).
+    #   Its similar to sorting items into buckets based on a common
+    #   characteristic, then counting or calculating something for each
+    #   bucket. For example, when grouped by `QUEUE`, the metrics returned
+    #   apply to each queue rather than aggregated for all queues.
+    #
+    #   The grouping list is an ordered list, with the first item in the list
+    #   defined as the primary grouping. If no grouping is included in the
+    #   request, the aggregation happens at the instance-level.
     #
     #   * If you group by `CHANNEL`, you should include a Channels filter.
     #     VOICE, CHAT, and TASK channels are supported.
     #
+    #   * If you group by `AGENT_STATUS`, you must include the `QUEUE` as the
+    #     primary grouping and use queue filter. When you group by
+    #     `AGENT_STATUS`, the only metric available is the `AGENTS_ONLINE`
+    #     metric.
+    #
     #   * If you group by `ROUTING_PROFILE`, you must include either a queue
     #     or routing profile filter. In addition, a routing profile filter is
     #     required for metrics `CONTACTS_SCHEDULED`, `CONTACTS_IN_QUEUE`, and
     #     ` OLDEST_CONTACT_AGE`.
     #
-    #   * If no `Grouping` is included in the request, a summary of metrics is
-    #     returned.
-    #
     #   * When using the `RoutingStepExpression` filter, group by
     #     `ROUTING_STEP_EXPRESSION` is required.
     #
@@ -8039,8 +8052,9 @@ module Aws::Connect
     #       channels: ["VOICE"], # accepts VOICE, CHAT, TASK, EMAIL
     #       routing_profiles: ["RoutingProfileId"],
     #       routing_step_expressions: ["RoutingExpression"],
+    #       agent_statuses: ["AgentStatusId"],
     #     },
-    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION
+    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION, AGENT_STATUS
     #     current_metrics: [ # required
     #       {
     #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
@@ -8067,6 +8081,8 @@ module Aws::Connect
     #   resp.metric_results[0].dimensions.routing_profile.id #=> String
     #   resp.metric_results[0].dimensions.routing_profile.arn #=> String
     #   resp.metric_results[0].dimensions.routing_step_expression #=> String
+    #   resp.metric_results[0].dimensions.agent_status.arn #=> String
+    #   resp.metric_results[0].dimensions.agent_status.id #=> String
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
     #   resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
@@ -8701,8 +8717,9 @@ module Aws::Connect
     #       channels: ["VOICE"], # accepts VOICE, CHAT, TASK, EMAIL
     #       routing_profiles: ["RoutingProfileId"],
     #       routing_step_expressions: ["RoutingExpression"],
+    #       agent_statuses: ["AgentStatusId"],
     #     },
-    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION
+    #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, ROUTING_STEP_EXPRESSION, AGENT_STATUS
     #     historical_metrics: [ # required
     #       {
     #         name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
@@ -8728,6 +8745,8 @@ module Aws::Connect
     #   resp.metric_results[0].dimensions.routing_profile.id #=> String
     #   resp.metric_results[0].dimensions.routing_profile.arn #=> String
     #   resp.metric_results[0].dimensions.routing_step_expression #=> String
+    #   resp.metric_results[0].dimensions.agent_status.arn #=> String
+    #   resp.metric_results[0].dimensions.agent_status.id #=> String
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
     #   resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
@@ -10791,7 +10810,7 @@ module Aws::Connect
     # service level quota of 99 phone numbers, and in any 180 day period you
     # release 99, claim 99, and then release 99, you will have exceeded the
     # 200% limit. At that point you are blocked from claiming any more
-    # numbers until you open an Amazon Web ServicesSupport ticket.
+    # numbers until you open an Amazon Web Services Support ticket.
     #
     #
     #
@@ -11135,8 +11154,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # Provides summary information about the authentication profiles in a
     # specified Amazon Connect instance.
@@ -14008,7 +14027,7 @@ module Aws::Connect
     #  After releasing a phone number, the phone number enters into a
     # cooldown period for up to 180 days. It cannot be searched for or
     # claimed again until the period has ended. If you accidentally release
-    # a phone number, contact Amazon Web ServicesSupport.
+    # a phone number, contact Amazon Web Services Support.
     #
     # If you plan to claim and release numbers frequently, contact us for a
     # service quota exception. Otherwise, it is possible you will be blocked
@@ -16513,8 +16532,8 @@ module Aws::Connect
     #
     # If you use the `ChatDurationInMinutes` parameter and receive a 400
     # error, your account may not support the ability to configure custom
-    # chat durations. For more information, contact Amazon Web
-    # ServicesSupport.
+    # chat durations. For more information, contact Amazon Web Services
+    # Support.
     #
     # For more information about chat, see the following topics in the
     # *Amazon Connect Administrator Guide*:
@@ -18511,8 +18530,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # Updates the selected authentication profile.
     #
@@ -19608,7 +19627,7 @@ module Aws::Connect
     #   The type of attribute.
     #
     #   <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
-    #   access this feature, contact Amazon Web ServicesSupport for
+    #   access this feature, contact Amazon Web Services Support for
     #   allowlisting.
     #
     #    </note>
@@ -21543,7 +21562,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.213.0'
+      context[:gem_version] = '1.215.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -43,6 +43,7 @@ module Aws::Connect
     AgentStatus = Shapes::StructureShape.new(name: 'AgentStatus')
     AgentStatusDescription = Shapes::StringShape.new(name: 'AgentStatusDescription')
     AgentStatusId = Shapes::StringShape.new(name: 'AgentStatusId')
+    AgentStatusIdentifier = Shapes::StructureShape.new(name: 'AgentStatusIdentifier')
     AgentStatusList = Shapes::ListShape.new(name: 'AgentStatusList')
     AgentStatusName = Shapes::StringShape.new(name: 'AgentStatusName')
     AgentStatusOrderNumber = Shapes::IntegerShape.new(name: 'AgentStatusOrderNumber')
@@ -55,6 +56,7 @@ module Aws::Connect
     AgentStatusSummaryList = Shapes::ListShape.new(name: 'AgentStatusSummaryList')
     AgentStatusType = Shapes::StringShape.new(name: 'AgentStatusType')
     AgentStatusTypes = Shapes::ListShape.new(name: 'AgentStatusTypes')
+    AgentStatuses = Shapes::ListShape.new(name: 'AgentStatuses')
     AgentUsername = Shapes::StringShape.new(name: 'AgentUsername')
     AgentsCriteria = Shapes::StructureShape.new(name: 'AgentsCriteria')
     AgentsMinOneMaxHundred = Shapes::ListShape.new(name: 'AgentsMinOneMaxHundred')
@@ -1646,6 +1648,10 @@ module Aws::Connect
     AgentStatus.add_member(:last_modified_region, Shapes::ShapeRef.new(shape: RegionName, location_name: "LastModifiedRegion"))
     AgentStatus.struct_class = Types::AgentStatus
 
+    AgentStatusIdentifier.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    AgentStatusIdentifier.add_member(:id, Shapes::ShapeRef.new(shape: AgentStatusId, location_name: "Id"))
+    AgentStatusIdentifier.struct_class = Types::AgentStatusIdentifier
+
     AgentStatusList.member = Shapes::ShapeRef.new(shape: AgentStatus)
 
     AgentStatusReference.add_member(:status_start_timestamp, Shapes::ShapeRef.new(shape: Timestamp, location_name: "StatusStartTimestamp"))
@@ -1675,6 +1681,8 @@ module Aws::Connect
 
     AgentStatusTypes.member = Shapes::ShapeRef.new(shape: AgentStatusType)
 
+    AgentStatuses.member = Shapes::ShapeRef.new(shape: AgentStatusId)
+
     AgentsCriteria.add_member(:agent_ids, Shapes::ShapeRef.new(shape: AgentIds, location_name: "AgentIds"))
     AgentsCriteria.struct_class = Types::AgentsCriteria
 
@@ -3098,6 +3106,7 @@ module Aws::Connect
     Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
     Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
     Dimensions.add_member(:routing_step_expression, Shapes::ShapeRef.new(shape: RoutingExpression, location_name: "RoutingStepExpression"))
+    Dimensions.add_member(:agent_status, Shapes::ShapeRef.new(shape: AgentStatusIdentifier, location_name: "AgentStatus"))
     Dimensions.struct_class = Types::Dimensions
 
     DimensionsV2Map.key = Shapes::ShapeRef.new(shape: DimensionsV2Key)
@@ -3527,6 +3536,7 @@ module Aws::Connect
     Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
     Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
     Filters.add_member(:routing_step_expressions, Shapes::ShapeRef.new(shape: RoutingExpressions, location_name: "RoutingStepExpressions"))
+    Filters.add_member(:agent_statuses, Shapes::ShapeRef.new(shape: AgentStatuses, location_name: "AgentStatuses"))
     Filters.struct_class = Types::Filters
 
     FiltersV2List.member = Shapes::ShapeRef.new(shape: FilterV2)

data/lib/aws-sdk-connect/types.rb

@@ -389,6 +389,25 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Information about the agent status assigned to the user.
+    #
+    # @!attribute [rw] arn
+    #   The Amazon Resource Name (ARN) of the agent status.
+    #   @return [String]
+    #
+    # @!attribute [rw] id
+    #   The identifier of the agent status.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentStatusIdentifier AWS API Documentation
+    #
+    class AgentStatusIdentifier < Struct.new(
+      :arn,
+      :id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about the agent's status.
     #
     # @!attribute [rw] status_start_timestamp
@@ -1564,8 +1583,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # Information about an authentication profile. An authentication profile
     # is a resource that stores the authentication settings for users in
@@ -1678,8 +1697,8 @@ module Aws::Connect
     end
 
     # This API is in preview release for Amazon Connect and is subject to
-    # change. To request access to this API, contact Amazon Web
-    # ServicesSupport.
+    # change. To request access to this API, contact Amazon Web Services
+    # Support.
     #
     # A summary of a given authentication profile.
     #
@@ -7936,13 +7955,18 @@ module Aws::Connect
     #   The expression of a step in a routing criteria.
     #   @return [String]
     #
+    # @!attribute [rw] agent_status
+    #   Information about the agent status assigned to the user.
+    #   @return [Types::AgentStatusIdentifier]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
     #
     class Dimensions < Struct.new(
       :queue,
       :channel,
       :routing_profile,
-      :routing_step_expression)
+      :routing_step_expression,
+      :agent_status)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -9868,13 +9892,18 @@ module Aws::Connect
     #   object of a step in a routing criteria.
     #   @return [Array<String>]
     #
+    # @!attribute [rw] agent_statuses
+    #   A list of up to 50 agent status IDs or ARNs.
+    #   @return [Array<String>]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Filters AWS API Documentation
     #
     class Filters < Struct.new(
       :queues,
       :channels,
       :routing_profiles,
-      :routing_step_expressions)
+      :routing_step_expressions,
+      :agent_statuses)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -10118,11 +10147,16 @@ module Aws::Connect
     #
     #   * RoutingStepExpressions: 50
     #
+    #   * AgentStatuses: 50
+    #
     #   Metric data is retrieved only for the resources associated with the
     #   queues or routing profiles, and by any channels included in the
     #   filter. (You cannot filter by both queue AND routing profile.) You
     #   can include both resource IDs and resource ARNs in the same request.
     #
+    #   When using `AgentStatuses` as filter make sure Queues is added as
+    #   primary filter.
+    #
     #   When using the `RoutingStepExpression` filter, you need to pass
     #   exactly one `QueueId`. The filter is also case sensitive so when
     #   using the `RoutingStepExpression` filter, grouping by
@@ -10133,21 +10167,29 @@ module Aws::Connect
     #   @return [Types::Filters]
     #
     # @!attribute [rw] groupings
-    #   The grouping applied to the metrics returned. For example, when
-    #   grouped by `QUEUE`, the metrics returned apply to each queue rather
-    #   than aggregated for all queues.
+    #   Defines the level of aggregation for metrics data by a dimension(s).
+    #   Its similar to sorting items into buckets based on a common
+    #   characteristic, then counting or calculating something for each
+    #   bucket. For example, when grouped by `QUEUE`, the metrics returned
+    #   apply to each queue rather than aggregated for all queues.
+    #
+    #   The grouping list is an ordered list, with the first item in the
+    #   list defined as the primary grouping. If no grouping is included in
+    #   the request, the aggregation happens at the instance-level.
     #
     #   * If you group by `CHANNEL`, you should include a Channels filter.
     #     VOICE, CHAT, and TASK channels are supported.
     #
+    #   * If you group by `AGENT_STATUS`, you must include the `QUEUE` as
+    #     the primary grouping and use queue filter. When you group by
+    #     `AGENT_STATUS`, the only metric available is the `AGENTS_ONLINE`
+    #     metric.
+    #
     #   * If you group by `ROUTING_PROFILE`, you must include either a queue
     #     or routing profile filter. In addition, a routing profile filter
     #     is required for metrics `CONTACTS_SCHEDULED`, `CONTACTS_IN_QUEUE`,
     #     and ` OLDEST_CONTACT_AGE`.
     #
-    #   * If no `Grouping` is included in the request, a summary of metrics
-    #     is returned.
-    #
     #   * When using the `RoutingStepExpression` filter, group by
     #     `ROUTING_STEP_EXPRESSION` is required.
     #   @return [Array<String>]
@@ -25993,7 +26035,7 @@ module Aws::Connect
     #   The type of attribute.
     #
     #   <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
-    #   access this feature, contact Amazon Web ServicesSupport for
+    #   access this feature, contact Amazon Web Services Support for
     #   allowlisting.
     #
     #    </note>

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.213.0'
+  GEM_VERSION = '1.215.0'
 
 end
 

data/sig/client.rbs

@@ -1907,9 +1907,10 @@ module Aws
                                        queues: Array[::String]?,
                                        channels: Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]?,
                                        routing_profiles: Array[::String]?,
-                                       routing_step_expressions: Array[::String]?
+                                       routing_step_expressions: Array[::String]?,
+                                       agent_statuses: Array[::String]?
                                      },
-                                     ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION")],
+                                     ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")],
                                      current_metrics: Array[
                                        {
                                          name: ("AGENTS_ONLINE" | "AGENTS_AVAILABLE" | "AGENTS_ON_CALL" | "AGENTS_NON_PRODUCTIVE" | "AGENTS_AFTER_CONTACT_WORK" | "AGENTS_ERROR" | "AGENTS_STAFFED" | "CONTACTS_IN_QUEUE" | "OLDEST_CONTACT_AGE" | "CONTACTS_SCHEDULED" | "AGENTS_ON_CONTACT" | "SLOTS_ACTIVE" | "SLOTS_AVAILABLE")?,
@@ -2005,9 +2006,10 @@ module Aws
                                queues: Array[::String]?,
                                channels: Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]?,
                                routing_profiles: Array[::String]?,
-                               routing_step_expressions: Array[::String]?
+                               routing_step_expressions: Array[::String]?,
+                               agent_statuses: Array[::String]?
                              },
-                             ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION")],
+                             ?groupings: Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")],
                              historical_metrics: Array[
                                {
                                  name: ("CONTACTS_QUEUED" | "CONTACTS_HANDLED" | "CONTACTS_ABANDONED" | "CONTACTS_CONSULTED" | "CONTACTS_AGENT_HUNG_UP_FIRST" | "CONTACTS_HANDLED_INCOMING" | "CONTACTS_HANDLED_OUTBOUND" | "CONTACTS_HOLD_ABANDONS" | "CONTACTS_TRANSFERRED_IN" | "CONTACTS_TRANSFERRED_OUT" | "CONTACTS_TRANSFERRED_IN_FROM_QUEUE" | "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE" | "CONTACTS_MISSED" | "CALLBACK_CONTACTS_HANDLED" | "API_CONTACTS_HANDLED" | "OCCUPANCY" | "HANDLE_TIME" | "AFTER_CONTACT_WORK_TIME" | "QUEUED_TIME" | "ABANDON_TIME" | "QUEUE_ANSWER_TIME" | "HOLD_TIME" | "INTERACTION_TIME" | "INTERACTION_AND_HOLD_TIME" | "SERVICE_LEVEL")?,

data/sig/types.rbs

@@ -102,6 +102,12 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class AgentStatusIdentifier
+      attr_accessor arn: ::String
+      attr_accessor id: ::String
+      SENSITIVE: []
+    end
+
     class AgentStatusReference
       attr_accessor status_start_timestamp: ::Time
       attr_accessor status_arn: ::String
@@ -1978,6 +1984,7 @@ module Aws::Connect
       attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
       attr_accessor routing_profile: Types::RoutingProfileReference
       attr_accessor routing_step_expression: ::String
+      attr_accessor agent_status: Types::AgentStatusIdentifier
       SENSITIVE: []
     end
 
@@ -2501,6 +2508,7 @@ module Aws::Connect
       attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
       attr_accessor routing_profiles: ::Array[::String]
       attr_accessor routing_step_expressions: ::Array[::String]
+      attr_accessor agent_statuses: ::Array[::String]
       SENSITIVE: []
     end
 
@@ -2562,7 +2570,7 @@ module Aws::Connect
     class GetCurrentMetricDataRequest
       attr_accessor instance_id: ::String
       attr_accessor filters: Types::Filters
-      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION")]
+      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")]
       attr_accessor current_metrics: ::Array[Types::CurrentMetric]
       attr_accessor next_token: ::String
       attr_accessor max_results: ::Integer
@@ -2639,7 +2647,7 @@ module Aws::Connect
       attr_accessor start_time: ::Time
       attr_accessor end_time: ::Time
       attr_accessor filters: Types::Filters
-      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION")]
+      attr_accessor groupings: ::Array[("QUEUE" | "CHANNEL" | "ROUTING_PROFILE" | "ROUTING_STEP_EXPRESSION" | "AGENT_STATUS")]
       attr_accessor historical_metrics: ::Array[Types::HistoricalMetric]
       attr_accessor next_token: ::String
       attr_accessor max_results: ::Integer

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.213.0
+  version: 1.215.0
 platform: ruby
 authors:
 - Amazon Web Services
@@ -18,7 +18,7 @@ dependencies:
         version: '3'
     - - ">="
       - !ruby/object:Gem::Version
-        version: 3.228.0
+        version: 3.231.0
   type: :runtime
   prerelease: false
   version_requirements: !ruby/object:Gem::Requirement
@@ -28,7 +28,7 @@ dependencies:
         version: '3'
     - - ">="
       - !ruby/object:Gem::Version
-        version: 3.228.0
+        version: 3.231.0
 - !ruby/object:Gem::Dependency
   name: aws-sigv4
   requirement: !ruby/object:Gem::Requirement