aws-sdk-connect 1.189.0 → 1.191.0

Sign up to get free protection for your applications and to get access to all the features.
@@ -2232,7 +2232,7 @@ module Aws::Connect
2232
2232
  include Aws::Structure
2233
2233
  end
2234
2234
 
2235
- # A conditional check failed.
2235
+ # Request processing failed because dependent condition failed.
2236
2236
  #
2237
2237
  # @!attribute [rw] message
2238
2238
  # @return [String]
@@ -2381,6 +2381,14 @@ module Aws::Connect
2381
2381
  # Information about Amazon Connect Wisdom.
2382
2382
  # @return [Types::WisdomInfo]
2383
2383
  #
2384
+ # @!attribute [rw] customer_id
2385
+ # The customer's identification number. For example, the `CustomerId`
2386
+ # may be a customer number from your CRM. You can create a Lambda
2387
+ # function to pull the unique customer ID of the caller from your CRM
2388
+ # system. If you enable Amazon Connect Voice ID capability, this
2389
+ # attribute is populated with the `CustomerSpeakerId` of the caller.
2390
+ # @return [String]
2391
+ #
2384
2392
  # @!attribute [rw] customer_endpoint
2385
2393
  # The customer or external third party participant endpoint.
2386
2394
  # @return [Types::EndpointInfo]
@@ -2489,6 +2497,7 @@ module Aws::Connect
2489
2497
  :scheduled_timestamp,
2490
2498
  :related_contact_id,
2491
2499
  :wisdom_info,
2500
+ :customer_id,
2492
2501
  :customer_endpoint,
2493
2502
  :system_endpoint,
2494
2503
  :queue_time_adjustment_seconds,
@@ -2532,6 +2541,11 @@ module Aws::Connect
2532
2541
  #
2533
2542
  # @!attribute [rw] participant_role
2534
2543
  # The role of the participant in the chat conversation.
2544
+ #
2545
+ # <note markdown="1"> Only `CUSTOMER` is currently supported. Any other values other than
2546
+ # `CUSTOMER` will result in an exception (4xx error).
2547
+ #
2548
+ # </note>
2535
2549
  # @return [String]
2536
2550
  #
2537
2551
  # @!attribute [rw] include_raw_message
@@ -2779,12 +2793,22 @@ module Aws::Connect
2779
2793
  # condition.
2780
2794
  # @return [Types::StringCondition]
2781
2795
  #
2796
+ # @!attribute [rw] state_condition
2797
+ # The state of the flow.
2798
+ # @return [String]
2799
+ #
2800
+ # @!attribute [rw] status_condition
2801
+ # The status of the flow.
2802
+ # @return [String]
2803
+ #
2782
2804
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowModuleSearchCriteria AWS API Documentation
2783
2805
  #
2784
2806
  class ContactFlowModuleSearchCriteria < Struct.new(
2785
2807
  :or_conditions,
2786
2808
  :and_conditions,
2787
- :string_condition)
2809
+ :string_condition,
2810
+ :state_condition,
2811
+ :status_condition)
2788
2812
  SENSITIVE = []
2789
2813
  include Aws::Structure
2790
2814
  end
@@ -3817,6 +3841,63 @@ module Aws::Connect
3817
3841
  include Aws::Structure
3818
3842
  end
3819
3843
 
3844
+ # @!attribute [rw] instance_id
3845
+ # The identifier of the Amazon Connect instance.
3846
+ # @return [String]
3847
+ #
3848
+ # @!attribute [rw] hours_of_operation_id
3849
+ # The identifier for the hours of operation
3850
+ # @return [String]
3851
+ #
3852
+ # @!attribute [rw] name
3853
+ # The name of the hours of operation override.
3854
+ # @return [String]
3855
+ #
3856
+ # @!attribute [rw] description
3857
+ # The description of the hours of operation override.
3858
+ # @return [String]
3859
+ #
3860
+ # @!attribute [rw] config
3861
+ # Configuration information for the hours of operation override: day,
3862
+ # start time, and end time.
3863
+ # @return [Array<Types::HoursOfOperationOverrideConfig>]
3864
+ #
3865
+ # @!attribute [rw] effective_from
3866
+ # The date from when the hours of operation override would be
3867
+ # effective.
3868
+ # @return [String]
3869
+ #
3870
+ # @!attribute [rw] effective_till
3871
+ # The date until when the hours of operation override would be
3872
+ # effective.
3873
+ # @return [String]
3874
+ #
3875
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationOverrideRequest AWS API Documentation
3876
+ #
3877
+ class CreateHoursOfOperationOverrideRequest < Struct.new(
3878
+ :instance_id,
3879
+ :hours_of_operation_id,
3880
+ :name,
3881
+ :description,
3882
+ :config,
3883
+ :effective_from,
3884
+ :effective_till)
3885
+ SENSITIVE = []
3886
+ include Aws::Structure
3887
+ end
3888
+
3889
+ # @!attribute [rw] hours_of_operation_override_id
3890
+ # The identifier for the hours of operation override.
3891
+ # @return [String]
3892
+ #
3893
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationOverrideResponse AWS API Documentation
3894
+ #
3895
+ class CreateHoursOfOperationOverrideResponse < Struct.new(
3896
+ :hours_of_operation_override_id)
3897
+ SENSITIVE = []
3898
+ include Aws::Structure
3899
+ end
3900
+
3820
3901
  # @!attribute [rw] instance_id
3821
3902
  # The identifier of the Amazon Connect instance. You can [find the
3822
3903
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -5538,6 +5619,31 @@ module Aws::Connect
5538
5619
  include Aws::Structure
5539
5620
  end
5540
5621
 
5622
+ # An object to specify the hours of operation override date condition.
5623
+ #
5624
+ # @!attribute [rw] field_name
5625
+ # An object to specify the hours of operation override date field.
5626
+ # @return [String]
5627
+ #
5628
+ # @!attribute [rw] value
5629
+ # An object to specify the hours of operation override date value.
5630
+ # @return [String]
5631
+ #
5632
+ # @!attribute [rw] comparison_type
5633
+ # An object to specify the hours of operation override date condition
5634
+ # `comparisonType`.
5635
+ # @return [String]
5636
+ #
5637
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DateCondition AWS API Documentation
5638
+ #
5639
+ class DateCondition < Struct.new(
5640
+ :field_name,
5641
+ :value,
5642
+ :comparison_type)
5643
+ SENSITIVE = []
5644
+ include Aws::Structure
5645
+ end
5646
+
5541
5647
  # Information about a reference when the `referenceType` is `DATE`.
5542
5648
  # Otherwise, null.
5543
5649
  #
@@ -5814,6 +5920,28 @@ module Aws::Connect
5814
5920
  include Aws::Structure
5815
5921
  end
5816
5922
 
5923
+ # @!attribute [rw] instance_id
5924
+ # The identifier of the Amazon Connect instance.
5925
+ # @return [String]
5926
+ #
5927
+ # @!attribute [rw] hours_of_operation_id
5928
+ # The identifier for the hours of operation.
5929
+ # @return [String]
5930
+ #
5931
+ # @!attribute [rw] hours_of_operation_override_id
5932
+ # The identifier for the hours of operation override.
5933
+ # @return [String]
5934
+ #
5935
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteHoursOfOperationOverrideRequest AWS API Documentation
5936
+ #
5937
+ class DeleteHoursOfOperationOverrideRequest < Struct.new(
5938
+ :instance_id,
5939
+ :hours_of_operation_id,
5940
+ :hours_of_operation_override_id)
5941
+ SENSITIVE = []
5942
+ include Aws::Structure
5943
+ end
5944
+
5817
5945
  # @!attribute [rw] instance_id
5818
5946
  # The identifier of the Amazon Connect instance. You can [find the
5819
5947
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -6579,6 +6707,40 @@ module Aws::Connect
6579
6707
  include Aws::Structure
6580
6708
  end
6581
6709
 
6710
+ # @!attribute [rw] instance_id
6711
+ # The identifier of the Amazon Connect instance.
6712
+ # @return [String]
6713
+ #
6714
+ # @!attribute [rw] hours_of_operation_id
6715
+ # The identifier for the hours of operation.
6716
+ # @return [String]
6717
+ #
6718
+ # @!attribute [rw] hours_of_operation_override_id
6719
+ # The identifier for the hours of operation override.
6720
+ # @return [String]
6721
+ #
6722
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperationOverrideRequest AWS API Documentation
6723
+ #
6724
+ class DescribeHoursOfOperationOverrideRequest < Struct.new(
6725
+ :instance_id,
6726
+ :hours_of_operation_id,
6727
+ :hours_of_operation_override_id)
6728
+ SENSITIVE = []
6729
+ include Aws::Structure
6730
+ end
6731
+
6732
+ # @!attribute [rw] hours_of_operation_override
6733
+ # Information about the hours of operations override.
6734
+ # @return [Types::HoursOfOperationOverride]
6735
+ #
6736
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperationOverrideResponse AWS API Documentation
6737
+ #
6738
+ class DescribeHoursOfOperationOverrideResponse < Struct.new(
6739
+ :hours_of_operation_override)
6740
+ SENSITIVE = []
6741
+ include Aws::Structure
6742
+ end
6743
+
6582
6744
  # @!attribute [rw] instance_id
6583
6745
  # The identifier of the Amazon Connect instance. You can [find the
6584
6746
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -7710,6 +7872,27 @@ module Aws::Connect
7710
7872
  include Aws::Structure
7711
7873
  end
7712
7874
 
7875
+ # Information about the hours of operations with the effective override
7876
+ # applied.
7877
+ #
7878
+ # @!attribute [rw] date
7879
+ # The date that the hours of operation or overrides applies to.
7880
+ # @return [String]
7881
+ #
7882
+ # @!attribute [rw] operational_hours
7883
+ # Information about the hours of operations with the effective
7884
+ # override applied.
7885
+ # @return [Array<Types::OperationalHour>]
7886
+ #
7887
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EffectiveHoursOfOperations AWS API Documentation
7888
+ #
7889
+ class EffectiveHoursOfOperations < Struct.new(
7890
+ :date,
7891
+ :operational_hours)
7892
+ SENSITIVE = []
7893
+ include Aws::Structure
7894
+ end
7895
+
7713
7896
  # Contains information about a source or destination email address
7714
7897
  #
7715
7898
  # @!attribute [rw] email_address
@@ -9564,6 +9747,50 @@ module Aws::Connect
9564
9747
  include Aws::Structure
9565
9748
  end
9566
9749
 
9750
+ # @!attribute [rw] instance_id
9751
+ # The identifier of the Amazon Connect instance.
9752
+ # @return [String]
9753
+ #
9754
+ # @!attribute [rw] hours_of_operation_id
9755
+ # The identifier for the hours of operation.
9756
+ # @return [String]
9757
+ #
9758
+ # @!attribute [rw] from_date
9759
+ # The Date from when the hours of operation are listed.
9760
+ # @return [String]
9761
+ #
9762
+ # @!attribute [rw] to_date
9763
+ # The Date until when the hours of operation are listed.
9764
+ # @return [String]
9765
+ #
9766
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetEffectiveHoursOfOperationsRequest AWS API Documentation
9767
+ #
9768
+ class GetEffectiveHoursOfOperationsRequest < Struct.new(
9769
+ :instance_id,
9770
+ :hours_of_operation_id,
9771
+ :from_date,
9772
+ :to_date)
9773
+ SENSITIVE = []
9774
+ include Aws::Structure
9775
+ end
9776
+
9777
+ # @!attribute [rw] effective_hours_of_operation_list
9778
+ # Information about the effective hours of operations
9779
+ # @return [Array<Types::EffectiveHoursOfOperations>]
9780
+ #
9781
+ # @!attribute [rw] time_zone
9782
+ # The time zone for the hours of operation.
9783
+ # @return [String]
9784
+ #
9785
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetEffectiveHoursOfOperationsResponse AWS API Documentation
9786
+ #
9787
+ class GetEffectiveHoursOfOperationsResponse < Struct.new(
9788
+ :effective_hours_of_operation_list,
9789
+ :time_zone)
9790
+ SENSITIVE = []
9791
+ include Aws::Structure
9792
+ end
9793
+
9567
9794
  # @!attribute [rw] instance_id
9568
9795
  # The identifier of the Amazon Connect instance. You can [find the
9569
9796
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -12179,6 +12406,118 @@ module Aws::Connect
12179
12406
  include Aws::Structure
12180
12407
  end
12181
12408
 
12409
+ # Information about the hours of operations override.
12410
+ #
12411
+ # @!attribute [rw] hours_of_operation_override_id
12412
+ # The identifier for the hours of operation override.
12413
+ # @return [String]
12414
+ #
12415
+ # @!attribute [rw] hours_of_operation_id
12416
+ # The identifier for the hours of operation.
12417
+ # @return [String]
12418
+ #
12419
+ # @!attribute [rw] hours_of_operation_arn
12420
+ # The Amazon Resource Name (ARN) for the hours of operation.
12421
+ # @return [String]
12422
+ #
12423
+ # @!attribute [rw] name
12424
+ # The name of the hours of operation override.
12425
+ # @return [String]
12426
+ #
12427
+ # @!attribute [rw] description
12428
+ # The description of the hours of operation override.
12429
+ # @return [String]
12430
+ #
12431
+ # @!attribute [rw] config
12432
+ # Configuration information for the hours of operation override: day,
12433
+ # start time, and end time.
12434
+ # @return [Array<Types::HoursOfOperationOverrideConfig>]
12435
+ #
12436
+ # @!attribute [rw] effective_from
12437
+ # The date from which the hours of operation override would be
12438
+ # effective.
12439
+ # @return [String]
12440
+ #
12441
+ # @!attribute [rw] effective_till
12442
+ # The date till which the hours of operation override would be
12443
+ # effective.
12444
+ # @return [String]
12445
+ #
12446
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationOverride AWS API Documentation
12447
+ #
12448
+ class HoursOfOperationOverride < Struct.new(
12449
+ :hours_of_operation_override_id,
12450
+ :hours_of_operation_id,
12451
+ :hours_of_operation_arn,
12452
+ :name,
12453
+ :description,
12454
+ :config,
12455
+ :effective_from,
12456
+ :effective_till)
12457
+ SENSITIVE = []
12458
+ include Aws::Structure
12459
+ end
12460
+
12461
+ # Information about the hours of operation override config: day, start
12462
+ # time, and end time.
12463
+ #
12464
+ # @!attribute [rw] day
12465
+ # The day that the hours of operation override applies to.
12466
+ # @return [String]
12467
+ #
12468
+ # @!attribute [rw] start_time
12469
+ # The start time when your contact center opens if overrides are
12470
+ # applied.
12471
+ # @return [Types::OverrideTimeSlice]
12472
+ #
12473
+ # @!attribute [rw] end_time
12474
+ # The end time that your contact center closes if overrides are
12475
+ # applied.
12476
+ # @return [Types::OverrideTimeSlice]
12477
+ #
12478
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationOverrideConfig AWS API Documentation
12479
+ #
12480
+ class HoursOfOperationOverrideConfig < Struct.new(
12481
+ :day,
12482
+ :start_time,
12483
+ :end_time)
12484
+ SENSITIVE = []
12485
+ include Aws::Structure
12486
+ end
12487
+
12488
+ # The search criteria to be used to return hours of operations
12489
+ # overrides.
12490
+ #
12491
+ # @!attribute [rw] or_conditions
12492
+ # A list of conditions which would be applied together with an OR
12493
+ # condition.
12494
+ # @return [Array<Types::HoursOfOperationOverrideSearchCriteria>]
12495
+ #
12496
+ # @!attribute [rw] and_conditions
12497
+ # A list of conditions which would be applied together with an AND
12498
+ # condition.
12499
+ # @return [Array<Types::HoursOfOperationOverrideSearchCriteria>]
12500
+ #
12501
+ # @!attribute [rw] string_condition
12502
+ # A leaf node condition which can be used to specify a string
12503
+ # condition.
12504
+ # @return [Types::StringCondition]
12505
+ #
12506
+ # @!attribute [rw] date_condition
12507
+ # A leaf node condition which can be used to specify a date condition.
12508
+ # @return [Types::DateCondition]
12509
+ #
12510
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationOverrideSearchCriteria AWS API Documentation
12511
+ #
12512
+ class HoursOfOperationOverrideSearchCriteria < Struct.new(
12513
+ :or_conditions,
12514
+ :and_conditions,
12515
+ :string_condition,
12516
+ :date_condition)
12517
+ SENSITIVE = []
12518
+ include Aws::Structure
12519
+ end
12520
+
12182
12521
  # The search criteria to be used to return hours of operations.
12183
12522
  #
12184
12523
  # @!attribute [rw] or_conditions
@@ -13766,6 +14105,66 @@ module Aws::Connect
13766
14105
  include Aws::Structure
13767
14106
  end
13768
14107
 
14108
+ # @!attribute [rw] instance_id
14109
+ # The identifier of the Amazon Connect instance.
14110
+ # @return [String]
14111
+ #
14112
+ # @!attribute [rw] hours_of_operation_id
14113
+ # The identifier for the hours of operation
14114
+ # @return [String]
14115
+ #
14116
+ # @!attribute [rw] next_token
14117
+ # The token for the next set of results. Use the value returned in the
14118
+ # previous response in the next request to retrieve the next set of
14119
+ # results.
14120
+ # @return [String]
14121
+ #
14122
+ # @!attribute [rw] max_results
14123
+ # The maximum number of results to return per page. The default
14124
+ # MaxResult size is 100. Valid Range: Minimum value of 1. Maximum
14125
+ # value of 1000.
14126
+ # @return [Integer]
14127
+ #
14128
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListHoursOfOperationOverridesRequest AWS API Documentation
14129
+ #
14130
+ class ListHoursOfOperationOverridesRequest < Struct.new(
14131
+ :instance_id,
14132
+ :hours_of_operation_id,
14133
+ :next_token,
14134
+ :max_results)
14135
+ SENSITIVE = []
14136
+ include Aws::Structure
14137
+ end
14138
+
14139
+ # @!attribute [rw] next_token
14140
+ # The token for the next set of results. Use the value returned in the
14141
+ # previous response in the next request to retrieve the next set of
14142
+ # results.
14143
+ # @return [String]
14144
+ #
14145
+ # @!attribute [rw] hours_of_operation_override_list
14146
+ # Information about the hours of operation override.
14147
+ # @return [Array<Types::HoursOfOperationOverride>]
14148
+ #
14149
+ # @!attribute [rw] last_modified_region
14150
+ # The AWS Region where this resource was last modified.
14151
+ # @return [String]
14152
+ #
14153
+ # @!attribute [rw] last_modified_time
14154
+ # The timestamp when this resource was last modified.
14155
+ # @return [Time]
14156
+ #
14157
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListHoursOfOperationOverridesResponse AWS API Documentation
14158
+ #
14159
+ class ListHoursOfOperationOverridesResponse < Struct.new(
14160
+ :next_token,
14161
+ :hours_of_operation_override_list,
14162
+ :last_modified_region,
14163
+ :last_modified_time)
14164
+ SENSITIVE = []
14165
+ include Aws::Structure
14166
+ end
14167
+
13769
14168
  # @!attribute [rw] instance_id
13770
14169
  # The identifier of the Amazon Connect instance. You can [find the
13771
14170
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -16077,6 +16476,26 @@ module Aws::Connect
16077
16476
  include Aws::Structure
16078
16477
  end
16079
16478
 
16479
+ # Information about the hours of operations with the effective override
16480
+ # applied.
16481
+ #
16482
+ # @!attribute [rw] start
16483
+ # The start time that your contact center opens.
16484
+ # @return [Types::OverrideTimeSlice]
16485
+ #
16486
+ # @!attribute [rw] end
16487
+ # The end time that your contact center closes.
16488
+ # @return [Types::OverrideTimeSlice]
16489
+ #
16490
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OperationalHour AWS API Documentation
16491
+ #
16492
+ class OperationalHour < Struct.new(
16493
+ :start,
16494
+ :end)
16495
+ SENSITIVE = []
16496
+ include Aws::Structure
16497
+ end
16498
+
16080
16499
  # The additional recipients information of outbound email.
16081
16500
  #
16082
16501
  # @!attribute [rw] cc_email_addresses
@@ -16207,6 +16626,25 @@ module Aws::Connect
16207
16626
  include Aws::Structure
16208
16627
  end
16209
16628
 
16629
+ # The start time or end time for an hours of operation override.
16630
+ #
16631
+ # @!attribute [rw] hours
16632
+ # The hours.
16633
+ # @return [Integer]
16634
+ #
16635
+ # @!attribute [rw] minutes
16636
+ # The minutes.
16637
+ # @return [Integer]
16638
+ #
16639
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OverrideTimeSlice AWS API Documentation
16640
+ #
16641
+ class OverrideTimeSlice < Struct.new(
16642
+ :hours,
16643
+ :minutes)
16644
+ SENSITIVE = []
16645
+ include Aws::Structure
16646
+ end
16647
+
16210
16648
  # The configuration for the allowed video and screen sharing
16211
16649
  # capabilities for participants present over the call. For more
16212
16650
  # information, see [Set up in-app, web, video calling, and screen
@@ -19353,6 +19791,69 @@ module Aws::Connect
19353
19791
  include Aws::Structure
19354
19792
  end
19355
19793
 
19794
+ # @!attribute [rw] instance_id
19795
+ # The identifier of the Amazon Connect instance.
19796
+ # @return [String]
19797
+ #
19798
+ # @!attribute [rw] next_token
19799
+ # The token for the next set of results. Use the value returned in the
19800
+ # previous response in the next request to retrieve the next set of
19801
+ # results. Length Constraints: Minimum length of 1. Maximum length of
19802
+ # 2500.
19803
+ # @return [String]
19804
+ #
19805
+ # @!attribute [rw] max_results
19806
+ # The maximum number of results to return per page. Valid Range:
19807
+ # Minimum value of 1. Maximum value of 100.
19808
+ # @return [Integer]
19809
+ #
19810
+ # @!attribute [rw] search_filter
19811
+ # Filters to be applied to search results.
19812
+ # @return [Types::HoursOfOperationSearchFilter]
19813
+ #
19814
+ # @!attribute [rw] search_criteria
19815
+ # The search criteria to be used to return hours of operations
19816
+ # overrides.
19817
+ # @return [Types::HoursOfOperationOverrideSearchCriteria]
19818
+ #
19819
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchHoursOfOperationOverridesRequest AWS API Documentation
19820
+ #
19821
+ class SearchHoursOfOperationOverridesRequest < Struct.new(
19822
+ :instance_id,
19823
+ :next_token,
19824
+ :max_results,
19825
+ :search_filter,
19826
+ :search_criteria)
19827
+ SENSITIVE = []
19828
+ include Aws::Structure
19829
+ end
19830
+
19831
+ # @!attribute [rw] hours_of_operation_overrides
19832
+ # Information about the hours of operations overrides.
19833
+ # @return [Array<Types::HoursOfOperationOverride>]
19834
+ #
19835
+ # @!attribute [rw] next_token
19836
+ # The token for the next set of results. Use the value returned in the
19837
+ # previous response in the next request to retrieve the next set of
19838
+ # results. Length Constraints: Minimum length of 1. Maximum length of
19839
+ # 2500.
19840
+ # @return [String]
19841
+ #
19842
+ # @!attribute [rw] approximate_total_count
19843
+ # The total number of hours of operations which matched your search
19844
+ # query.
19845
+ # @return [Integer]
19846
+ #
19847
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchHoursOfOperationOverridesResponse AWS API Documentation
19848
+ #
19849
+ class SearchHoursOfOperationOverridesResponse < Struct.new(
19850
+ :hours_of_operation_overrides,
19851
+ :next_token,
19852
+ :approximate_total_count)
19853
+ SENSITIVE = []
19854
+ include Aws::Structure
19855
+ end
19856
+
19356
19857
  # @!attribute [rw] instance_id
19357
19858
  # The identifier of the Amazon Connect instance. You can [find the
19358
19859
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -20981,6 +21482,11 @@ module Aws::Connect
20981
21482
  # </note>
20982
21483
  # @return [Hash<String,Types::SegmentAttributeValue>]
20983
21484
  #
21485
+ # @!attribute [rw] customer_id
21486
+ # The customer's identification number. For example, the `CustomerId`
21487
+ # may be a customer number from your CRM.
21488
+ # @return [String]
21489
+ #
20984
21490
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContactRequest AWS API Documentation
20985
21491
  #
20986
21492
  class StartChatContactRequest < Struct.new(
@@ -20994,8 +21500,9 @@ module Aws::Connect
20994
21500
  :supported_messaging_content_types,
20995
21501
  :persistent_chat,
20996
21502
  :related_contact_id,
20997
- :segment_attributes)
20998
- SENSITIVE = []
21503
+ :segment_attributes,
21504
+ :customer_id)
21505
+ SENSITIVE = [:customer_id]
20999
21506
  include Aws::Structure
21000
21507
  end
21001
21508
 
@@ -23853,6 +24360,56 @@ module Aws::Connect
23853
24360
  include Aws::Structure
23854
24361
  end
23855
24362
 
24363
+ # @!attribute [rw] instance_id
24364
+ # The identifier of the Amazon Connect instance.
24365
+ # @return [String]
24366
+ #
24367
+ # @!attribute [rw] hours_of_operation_id
24368
+ # The identifier for the hours of operation.
24369
+ # @return [String]
24370
+ #
24371
+ # @!attribute [rw] hours_of_operation_override_id
24372
+ # The identifier for the hours of operation override.
24373
+ # @return [String]
24374
+ #
24375
+ # @!attribute [rw] name
24376
+ # The name of the hours of operation override.
24377
+ # @return [String]
24378
+ #
24379
+ # @!attribute [rw] description
24380
+ # The description of the hours of operation override.
24381
+ # @return [String]
24382
+ #
24383
+ # @!attribute [rw] config
24384
+ # Configuration information for the hours of operation override: day,
24385
+ # start time, and end time.
24386
+ # @return [Array<Types::HoursOfOperationOverrideConfig>]
24387
+ #
24388
+ # @!attribute [rw] effective_from
24389
+ # The date from when the hours of operation override would be
24390
+ # effective.
24391
+ # @return [String]
24392
+ #
24393
+ # @!attribute [rw] effective_till
24394
+ # The date till when the hours of operation override would be
24395
+ # effective.
24396
+ # @return [String]
24397
+ #
24398
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperationOverrideRequest AWS API Documentation
24399
+ #
24400
+ class UpdateHoursOfOperationOverrideRequest < Struct.new(
24401
+ :instance_id,
24402
+ :hours_of_operation_id,
24403
+ :hours_of_operation_override_id,
24404
+ :name,
24405
+ :description,
24406
+ :config,
24407
+ :effective_from,
24408
+ :effective_till)
24409
+ SENSITIVE = []
24410
+ include Aws::Structure
24411
+ end
24412
+
23856
24413
  # @!attribute [rw] instance_id
23857
24414
  # The identifier of the Amazon Connect instance. You can [find the
23858
24415
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -23961,6 +24518,56 @@ module Aws::Connect
23961
24518
  include Aws::Structure
23962
24519
  end
23963
24520
 
24521
+ # @!attribute [rw] state
24522
+ # The `state` query parameter that was provided by Cognito in the
24523
+ # `redirectUri`. This will also match the `state` parameter provided
24524
+ # in the `AuthenticationUrl` from the [GetAuthenticationUrl][1]
24525
+ # response.
24526
+ #
24527
+ #
24528
+ #
24529
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_GetAuthenticationUrl.html
24530
+ # @return [String]
24531
+ #
24532
+ # @!attribute [rw] instance_id
24533
+ # The identifier of the Amazon Connect instance. You can [find the
24534
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
24535
+ #
24536
+ #
24537
+ #
24538
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
24539
+ # @return [String]
24540
+ #
24541
+ # @!attribute [rw] code
24542
+ # The `code` query parameter provided by Cognito in the `redirectUri`.
24543
+ # @return [String]
24544
+ #
24545
+ # @!attribute [rw] error
24546
+ # The `error` query parameter provided by Cognito in the
24547
+ # `redirectUri`.
24548
+ # @return [String]
24549
+ #
24550
+ # @!attribute [rw] error_description
24551
+ # The `error_description` parameter provided by Cognito in the
24552
+ # `redirectUri`.
24553
+ # @return [String]
24554
+ #
24555
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateParticipantAuthenticationRequest AWS API Documentation
24556
+ #
24557
+ class UpdateParticipantAuthenticationRequest < Struct.new(
24558
+ :state,
24559
+ :instance_id,
24560
+ :code,
24561
+ :error,
24562
+ :error_description)
24563
+ SENSITIVE = [:code, :error, :error_description]
24564
+ include Aws::Structure
24565
+ end
24566
+
24567
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateParticipantAuthenticationResponse AWS API Documentation
24568
+ #
24569
+ class UpdateParticipantAuthenticationResponse < Aws::EmptyStructure; end
24570
+
23964
24571
  # Configuration information for the chat participant role.
23965
24572
  #
23966
24573
  # @note UpdateParticipantRoleConfigChannelInfo is a union - when making an API calls you must set exactly one of the members.
@@ -25468,12 +26075,18 @@ module Aws::Connect
25468
26075
  #
25469
26076
  # @!attribute [rw] first_name
25470
26077
  # The first name. This is required if you are using Amazon Connect or
25471
- # SAML for identity management.
26078
+ # SAML for identity management. Inputs must be in Unicode
26079
+ # Normalization Form C (NFC). Text containing characters in a non-NFC
26080
+ # form (for example, decomposed characters or combining marks) are not
26081
+ # accepted.
25472
26082
  # @return [String]
25473
26083
  #
25474
26084
  # @!attribute [rw] last_name
25475
26085
  # The last name. This is required if you are using Amazon Connect or
25476
- # SAML for identity management.
26086
+ # SAML for identity management. Inputs must be in Unicode
26087
+ # Normalization Form C (NFC). Text containing characters in a non-NFC
26088
+ # form (for example, decomposed characters or combining marks) are not
26089
+ # accepted.
25477
26090
  # @return [String]
25478
26091
  #
25479
26092
  # @!attribute [rw] email
@@ -26208,6 +26821,9 @@ module Aws::Connect
26208
26821
  #
26209
26822
  # @!attribute [rw] ivr_recording_track
26210
26823
  # Identifies which IVR track is being recorded.
26824
+ #
26825
+ # One and only one of the track configurations should be presented in
26826
+ # the request.
26211
26827
  # @return [String]
26212
26828
  #
26213
26829
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/VoiceRecordingConfiguration AWS API Documentation