aws-sdk-connect 1.170.0 → 1.172.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/CHANGELOG.md

@@ -1,6 +1,16 @@
 Unreleased Changes
 ------------------
 
+1.172.0 (2024-09-03)
+------------------
+
+* Feature - Release ReplicaConfiguration as part of DescribeInstance
+
+1.171.0 (2024-08-09)
+------------------
+
+* Feature - This release supports adding RoutingCriteria via UpdateContactRoutingData public API.
+
 1.170.0 (2024-08-08)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.170.0
+1.172.0

data/lib/aws-sdk-connect/client.rb

@@ -32,6 +32,7 @@ require 'aws-sdk-core/plugins/checksum_algorithm.rb'
 require 'aws-sdk-core/plugins/request_compression.rb'
 require 'aws-sdk-core/plugins/defaults_mode.rb'
 require 'aws-sdk-core/plugins/recursion_detection.rb'
+require 'aws-sdk-core/plugins/telemetry.rb'
 require 'aws-sdk-core/plugins/sign.rb'
 require 'aws-sdk-core/plugins/protocols/rest_json.rb'
 
@@ -83,6 +84,7 @@ module Aws::Connect
     add_plugin(Aws::Plugins::RequestCompression)
     add_plugin(Aws::Plugins::DefaultsMode)
     add_plugin(Aws::Plugins::RecursionDetection)
+    add_plugin(Aws::Plugins::Telemetry)
     add_plugin(Aws::Plugins::Sign)
     add_plugin(Aws::Plugins::Protocols::RestJson)
     add_plugin(Aws::Connect::Plugins::Endpoints)
@@ -330,6 +332,16 @@ module Aws::Connect
     #     ** Please note ** When response stubbing is enabled, no HTTP
     #     requests are made, and retries are disabled.
     #
+    #   @option options [Aws::Telemetry::TelemetryProviderBase] :telemetry_provider (Aws::Telemetry::NoOpTelemetryProvider)
+    #     Allows you to provide a telemetry provider, which is used to
+    #     emit telemetry data. By default, uses `NoOpTelemetryProvider` which
+    #     will not record or emit any telemetry data. The SDK supports the
+    #     following telemetry providers:
+    #
+    #     * OpenTelemetry (OTel) - To use the OTel provider, install and require the
+    #     `opentelemetry-sdk` gem and then, pass in an instance of a
+    #     `Aws::Telemetry::OTelProvider` for telemetry provider.
+    #
     #   @option options [Aws::TokenProvider] :token_provider
     #     A Bearer Token Provider. This can be an instance of any one of the
     #     following classes:
@@ -1005,7 +1017,7 @@ module Aws::Connect
     #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
     #
     # @option params [required, String] :key
-    #   A valid security key in PEM format.
+    #   A valid security key in PEM format as a String.
     #
     # @return [Types::AssociateSecurityKeyResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
@@ -2007,6 +2019,9 @@ module Aws::Connect
     # Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
     # configurations on features, such as Contact Lens for Amazon Connect.
     #
+    # For more information, see [Create an Amazon Connect instance][1] in
+    # the *Amazon Connect Administrator Guide*.
+    #
     # Amazon Connect enforces a limit on the total number of instances that
     # you can create or delete in 30 days. If you exceed this limit, you
     # will get an error message indicating there has been an excessive
@@ -2014,6 +2029,10 @@ module Aws::Connect
     # days before you can restart creating and deleting instances in your
     # account.
     #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-instances.html
+    #
     # @option params [String] :client_token
     #   The idempotency token.
     #
@@ -2339,7 +2358,14 @@ module Aws::Connect
     end
 
     # Creates a new predefined attribute for the specified Amazon Connect
-    # instance.
+    # instance. *Predefined attributes* are attributes in an Amazon Connect
+    # instance that can be used to route contacts to an agent or pools of
+    # agents within a queue. For more information, see [Create predefined
+    # attributes for routing contacts to agents][1].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/predefined-attributes.html
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can find the
@@ -2854,6 +2880,16 @@ module Aws::Connect
 
     # Creates a security profile.
     #
+    # For information about security profiles, see [Security Profiles][1] in
+    # the *Amazon Connect Administrator Guide*. For a mapping of the API
+    # name and user interface name of the security profile permissions, see
+    # [List of security profile permissions][2].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
+    #
     # @option params [required, String] :security_profile_name
     #   The name of the security profile.
     #
@@ -3883,7 +3919,9 @@ module Aws::Connect
     # This API is in preview release for Amazon Connect and is subject to
     # change.
     #
-    # Deletes the Amazon Connect instance.
+    # Deletes the Amazon Connect instance. For more information, see [Delete
+    # your Amazon Connect instance][1] in the *Amazon Connect Administrator
+    # Guide*.
     #
     # Amazon Connect enforces a limit on the total number of instances that
     # you can create or delete in 30 days. If you exceed this limit, you
@@ -3892,6 +3930,10 @@ module Aws::Connect
     # days before you can restart creating and deleting instances in your
     # account.
     #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/delete-connect-instance.html
+    #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -4009,7 +4051,8 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # Deletes a queue.
+    # Deletes a queue. It isn't possible to delete a queue by using the
+    # Amazon Connect admin website.
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
@@ -5060,6 +5103,7 @@ module Aws::Connect
     # @return [Types::DescribeInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
     #   * {Types::DescribeInstanceResponse#instance #instance} => Types::Instance
+    #   * {Types::DescribeInstanceResponse#replication_configuration #replication_configuration} => Types::ReplicationConfiguration
     #
     # @example Request syntax with placeholder values
     #
@@ -5082,6 +5126,12 @@ module Aws::Connect
     #   resp.instance.instance_access_url #=> String
     #   resp.instance.tags #=> Hash
     #   resp.instance.tags["TagKey"] #=> String
+    #   resp.replication_configuration.replication_status_summary_list #=> Array
+    #   resp.replication_configuration.replication_status_summary_list[0].region #=> String
+    #   resp.replication_configuration.replication_status_summary_list[0].replication_status #=> String, one of "INSTANCE_REPLICATION_COMPLETE", "INSTANCE_REPLICATION_IN_PROGRESS", "INSTANCE_REPLICATION_FAILED", "INSTANCE_REPLICA_DELETING", "INSTANCE_REPLICATION_DELETION_FAILED", "RESOURCE_REPLICATION_NOT_STARTED"
+    #   resp.replication_configuration.replication_status_summary_list[0].replication_status_reason #=> String
+    #   resp.replication_configuration.source_region #=> String
+    #   resp.replication_configuration.global_sign_in_endpoint #=> String
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstance AWS API Documentation
     #
@@ -5242,7 +5292,14 @@ module Aws::Connect
     end
 
     # Describes a predefined attribute for the specified Amazon Connect
-    # instance.
+    # instance. *Predefined attributes* are attributes in an Amazon Connect
+    # instance that can be used to route contacts to an agent or pools of
+    # agents within a queue. For more information, see [Create predefined
+    # attributes for routing contacts to agents][1].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/predefined-attributes.html
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can find the
@@ -5559,7 +5616,17 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # Gets basic information about the security profle.
+    # Gets basic information about the security profile.
+    #
+    # For information about security profiles, see [Security Profiles][1] in
+    # the *Amazon Connect Administrator Guide*. For a mapping of the API
+    # name and user interface name of the security profile permissions, see
+    # [List of security profile permissions][2].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
     #
     # @option params [required, String] :security_profile_id
     #   The identifier for the security profle.
@@ -8501,7 +8568,7 @@ module Aws::Connect
     #
     #      </note>
     #
-    #   SUM\_CONTACTS\_ABANDONED
+    #   CONTACTS\_ABANDONED
     #
     #   : Unit: Count
     #
@@ -10477,6 +10544,14 @@ module Aws::Connect
     end
 
     # Lists predefined attributes for the specified Amazon Connect instance.
+    # *Predefined attributes* are attributes in an Amazon Connect instance
+    # that can be used to route contacts to an agent or pools of agents
+    # within a queue. For more information, see [Create predefined
+    # attributes for routing contacts to agents][1].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/predefined-attributes.html
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can find the
@@ -11181,6 +11256,16 @@ module Aws::Connect
 
     # Lists the permissions granted to a security profile.
     #
+    # For information about security profiles, see [Security Profiles][1] in
+    # the *Amazon Connect Administrator Guide*. For a mapping of the API
+    # name and user interface name of the security profile permissions, see
+    # [List of security profile permissions][2].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
+    #
     # @option params [required, String] :security_profile_id
     #   The identifier for the security profle.
     #
@@ -11239,11 +11324,14 @@ module Aws::Connect
     # specified Amazon Connect instance.
     #
     # For more information about security profiles, see [Security
-    # Profiles][1] in the *Amazon Connect Administrator Guide*.
+    # Profiles][1] in the *Amazon Connect Administrator Guide*. For a
+    # mapping of the API name and user interface name of the security
+    # profile permissions, see [List of security profile permissions][2].
     #
     #
     #
     # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
@@ -12809,7 +12897,15 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # Predefined attributes that meet certain criteria.
+    # Searches predefined attributes that meet certain criteria. *Predefined
+    # attributes* are attributes in an Amazon Connect instance that can be
+    # used to route contacts to an agent or pools of agents within a queue.
+    # For more information, see [Create predefined attributes for routing
+    # contacts to agents][1].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/predefined-attributes.html
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can find the
@@ -13414,6 +13510,16 @@ module Aws::Connect
     # Searches security profiles in an Amazon Connect instance, with
     # optional filtering.
     #
+    # For information about security profiles, see [Security Profiles][1] in
+    # the *Amazon Connect Administrator Guide*. For a mapping of the API
+    # name and user interface name of the security profile permissions, see
+    # [List of security profile permissions][2].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
+    #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -16091,6 +16197,10 @@ module Aws::Connect
     #   other contacts in the queue by assigning them a higher priority, such
     #   as 1 or 2.
     #
+    # @option params [Types::RoutingCriteriaInput] :routing_criteria
+    #   Updates the routing criteria on the contact. These properties can be
+    #   used to change how a
 contact is routed within the queue.
+    #
     # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
     #
     # @example Request syntax with placeholder values
@@ -16100,6 +16210,38 @@ module Aws::Connect
     #     contact_id: "ContactId", # required
     #     queue_time_adjustment_seconds: 1,
     #     queue_priority: 1,
+    #     routing_criteria: {
+    #       steps: [
+    #         {
+    #           expiry: {
+    #             duration_in_seconds: 1,
+    #           },
+    #           expression: {
+    #             attribute_condition: {
+    #               name: "PredefinedAttributeName",
+    #               value: "ProficiencyValue",
+    #               proficiency_level: 1.0,
+    #               match_criteria: {
+    #                 agents_criteria: {
+    #                   agent_ids: ["AgentId"],
+    #                 },
+    #               },
+    #               comparison_operator: "ComparisonOperator",
+    #             },
+    #             and_expression: [
+    #               {
+    #                 # recursive Expression
+    #               },
+    #             ],
+    #             or_expression: [
+    #               {
+    #                 # recursive Expression
+    #               },
+    #             ],
+    #           },
+    #         },
+    #       ],
+    #     },
     #   })
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactRoutingData AWS API Documentation
@@ -16666,7 +16808,14 @@ module Aws::Connect
     end
 
     # Updates a predefined attribute for the specified Amazon Connect
-    # instance.
+    # instance. *Predefined attributes* are attributes in an Amazon Connect
+    # instance that can be used to route contacts to an agent or pools of
+    # agents within a queue. For more information, see [Create predefined
+    # attributes for routing contacts to agents][1].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/predefined-attributes.html
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can find the
@@ -17406,6 +17555,16 @@ module Aws::Connect
 
     # Updates a security profile.
     #
+    # For information about security profiles, see [Security Profiles][1] in
+    # the *Amazon Connect Administrator Guide*. For a mapping of the API
+    # name and user interface name of the security profile permissions, see
+    # [List of security profile permissions][2].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html
+    #
     # @option params [String] :description
     #   The description of the security profile.
     #
@@ -18138,14 +18297,19 @@ module Aws::Connect
     # @api private
     def build_request(operation_name, params = {})
       handlers = @handlers.for(operation_name)
+      tracer = config.telemetry_provider.tracer_provider.tracer(
+        Aws::Telemetry.module_to_tracer_name('Aws::Connect')
+      )
       context = Seahorse::Client::RequestContext.new(
         operation_name: operation_name,
         operation: config.api.operation(operation_name),
         client: self,
         params: params,
-        config: config)
+        config: config,
+        tracer: tracer
+      )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.170.0'
+      context[:gem_version] = '1.172.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -534,6 +534,7 @@ module Aws::Connect
     GetTaskTemplateResponse = Shapes::StructureShape.new(name: 'GetTaskTemplateResponse')
     GetTrafficDistributionRequest = Shapes::StructureShape.new(name: 'GetTrafficDistributionRequest')
     GetTrafficDistributionResponse = Shapes::StructureShape.new(name: 'GetTrafficDistributionResponse')
+    GlobalSignInEndpoint = Shapes::StringShape.new(name: 'GlobalSignInEndpoint')
     Grouping = Shapes::StringShape.new(name: 'Grouping')
     GroupingV2 = Shapes::StringShape.new(name: 'GroupingV2')
     Groupings = Shapes::ListShape.new(name: 'Groupings')
@@ -594,6 +595,7 @@ module Aws::Connect
     InstanceAttributeValue = Shapes::StringShape.new(name: 'InstanceAttributeValue')
     InstanceId = Shapes::StringShape.new(name: 'InstanceId')
     InstanceIdOrArn = Shapes::StringShape.new(name: 'InstanceIdOrArn')
+    InstanceReplicationStatus = Shapes::StringShape.new(name: 'InstanceReplicationStatus')
     InstanceStatus = Shapes::StringShape.new(name: 'InstanceStatus')
     InstanceStatusReason = Shapes::StructureShape.new(name: 'InstanceStatusReason')
     InstanceStorageConfig = Shapes::StructureShape.new(name: 'InstanceStorageConfig')
@@ -957,6 +959,10 @@ module Aws::Connect
     ReleasePhoneNumberRequest = Shapes::StructureShape.new(name: 'ReleasePhoneNumberRequest')
     ReplicateInstanceRequest = Shapes::StructureShape.new(name: 'ReplicateInstanceRequest')
     ReplicateInstanceResponse = Shapes::StructureShape.new(name: 'ReplicateInstanceResponse')
+    ReplicationConfiguration = Shapes::StructureShape.new(name: 'ReplicationConfiguration')
+    ReplicationStatusReason = Shapes::StringShape.new(name: 'ReplicationStatusReason')
+    ReplicationStatusSummary = Shapes::StructureShape.new(name: 'ReplicationStatusSummary')
+    ReplicationStatusSummaryList = Shapes::ListShape.new(name: 'ReplicationStatusSummaryList')
     RequestIdentifier = Shapes::StringShape.new(name: 'RequestIdentifier')
     RequiredFieldInfo = Shapes::StructureShape.new(name: 'RequiredFieldInfo')
     RequiredTaskTemplateFields = Shapes::ListShape.new(name: 'RequiredTaskTemplateFields')
@@ -974,6 +980,10 @@ module Aws::Connect
     ResumeContactRequest = Shapes::StructureShape.new(name: 'ResumeContactRequest')
     ResumeContactResponse = Shapes::StructureShape.new(name: 'ResumeContactResponse')
     RoutingCriteria = Shapes::StructureShape.new(name: 'RoutingCriteria')
+    RoutingCriteriaInput = Shapes::StructureShape.new(name: 'RoutingCriteriaInput')
+    RoutingCriteriaInputStep = Shapes::StructureShape.new(name: 'RoutingCriteriaInputStep')
+    RoutingCriteriaInputStepExpiry = Shapes::StructureShape.new(name: 'RoutingCriteriaInputStepExpiry')
+    RoutingCriteriaInputSteps = Shapes::ListShape.new(name: 'RoutingCriteriaInputSteps')
     RoutingCriteriaStepStatus = Shapes::StringShape.new(name: 'RoutingCriteriaStepStatus')
     RoutingExpression = Shapes::StringShape.new(name: 'RoutingExpression')
     RoutingExpressions = Shapes::ListShape.new(name: 'RoutingExpressions')
@@ -2511,6 +2521,7 @@ module Aws::Connect
     DescribeInstanceRequest.struct_class = Types::DescribeInstanceRequest
 
     DescribeInstanceResponse.add_member(:instance, Shapes::ShapeRef.new(shape: Instance, location_name: "Instance"))
+    DescribeInstanceResponse.add_member(:replication_configuration, Shapes::ShapeRef.new(shape: ReplicationConfiguration, location_name: "ReplicationConfiguration"))
     DescribeInstanceResponse.struct_class = Types::DescribeInstanceResponse
 
     DescribeInstanceStorageConfigRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -4396,6 +4407,18 @@ module Aws::Connect
     ReplicateInstanceResponse.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     ReplicateInstanceResponse.struct_class = Types::ReplicateInstanceResponse
 
+    ReplicationConfiguration.add_member(:replication_status_summary_list, Shapes::ShapeRef.new(shape: ReplicationStatusSummaryList, location_name: "ReplicationStatusSummaryList"))
+    ReplicationConfiguration.add_member(:source_region, Shapes::ShapeRef.new(shape: AwsRegion, location_name: "SourceRegion"))
+    ReplicationConfiguration.add_member(:global_sign_in_endpoint, Shapes::ShapeRef.new(shape: GlobalSignInEndpoint, location_name: "GlobalSignInEndpoint"))
+    ReplicationConfiguration.struct_class = Types::ReplicationConfiguration
+
+    ReplicationStatusSummary.add_member(:region, Shapes::ShapeRef.new(shape: AwsRegion, location_name: "Region"))
+    ReplicationStatusSummary.add_member(:replication_status, Shapes::ShapeRef.new(shape: InstanceReplicationStatus, location_name: "ReplicationStatus"))
+    ReplicationStatusSummary.add_member(:replication_status_reason, Shapes::ShapeRef.new(shape: ReplicationStatusReason, location_name: "ReplicationStatusReason"))
+    ReplicationStatusSummary.struct_class = Types::ReplicationStatusSummary
+
+    ReplicationStatusSummaryList.member = Shapes::ShapeRef.new(shape: ReplicationStatusSummary)
+
     RequiredFieldInfo.add_member(:id, Shapes::ShapeRef.new(shape: TaskTemplateFieldIdentifier, location_name: "Id"))
     RequiredFieldInfo.struct_class = Types::RequiredFieldInfo
 
@@ -4439,6 +4462,18 @@ module Aws::Connect
     RoutingCriteria.add_member(:index, Shapes::ShapeRef.new(shape: Index, location_name: "Index"))
     RoutingCriteria.struct_class = Types::RoutingCriteria
 
+    RoutingCriteriaInput.add_member(:steps, Shapes::ShapeRef.new(shape: RoutingCriteriaInputSteps, location_name: "Steps"))
+    RoutingCriteriaInput.struct_class = Types::RoutingCriteriaInput
+
+    RoutingCriteriaInputStep.add_member(:expiry, Shapes::ShapeRef.new(shape: RoutingCriteriaInputStepExpiry, location_name: "Expiry"))
+    RoutingCriteriaInputStep.add_member(:expression, Shapes::ShapeRef.new(shape: Expression, location_name: "Expression"))
+    RoutingCriteriaInputStep.struct_class = Types::RoutingCriteriaInputStep
+
+    RoutingCriteriaInputStepExpiry.add_member(:duration_in_seconds, Shapes::ShapeRef.new(shape: DurationInSeconds, location_name: "DurationInSeconds"))
+    RoutingCriteriaInputStepExpiry.struct_class = Types::RoutingCriteriaInputStepExpiry
+
+    RoutingCriteriaInputSteps.member = Shapes::ShapeRef.new(shape: RoutingCriteriaInputStep)
+
     RoutingExpressions.member = Shapes::ShapeRef.new(shape: RoutingExpression)
 
     RoutingProfile.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "InstanceId"))
@@ -5306,6 +5341,7 @@ module Aws::Connect
     UpdateContactRoutingDataRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location: "uri", location_name: "ContactId"))
     UpdateContactRoutingDataRequest.add_member(:queue_time_adjustment_seconds, Shapes::ShapeRef.new(shape: QueueTimeAdjustmentSeconds, location_name: "QueueTimeAdjustmentSeconds"))
     UpdateContactRoutingDataRequest.add_member(:queue_priority, Shapes::ShapeRef.new(shape: QueuePriority, location_name: "QueuePriority"))
+    UpdateContactRoutingDataRequest.add_member(:routing_criteria, Shapes::ShapeRef.new(shape: RoutingCriteriaInput, location_name: "RoutingCriteria"))
     UpdateContactRoutingDataRequest.struct_class = Types::UpdateContactRoutingDataRequest
 
     UpdateContactRoutingDataResponse.struct_class = Types::UpdateContactRoutingDataResponse

data/lib/aws-sdk-connect/types.rb

@@ -456,11 +456,11 @@ module Aws::Connect
     end
 
     # Can be used to define a list of preferred agents to target the contact
-    # within the queue. 
 Note that agents must have the queue in their
-    # routing profile in order to be offered the 
 contact.
+    # to within the queue.
 Note that agents must have the queue in their
+    # routing profile in order to be offered the
 contact.
     #
     # @!attribute [rw] agent_ids
-    #   An object to specify a list of agents, by Agent ID.
+    #   An object to specify a list of agents, by user ID.
     #   @return [Array<String>]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentsCriteria AWS API Documentation
@@ -959,7 +959,7 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] key
-    #   A valid security key in PEM format.
+    #   A valid security key in PEM format as a String.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateSecurityKeyRequest AWS API Documentation
@@ -5967,10 +5967,25 @@ module Aws::Connect
     #   The name of the instance.
     #   @return [Types::Instance]
     #
+    # @!attribute [rw] replication_configuration
+    #   Status information about the replication process. This field is
+    #   included only when you are using the [ReplicateInstance][1] API to
+    #   replicate an Amazon Connect instance across Amazon Web Services
+    #   Regions. For information about replicating Amazon Connect instances,
+    #   see [Create a replica of your existing Amazon Connect instance][2]
+    #   in the *Amazon Connect Administrator Guide*.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ReplicateInstance.html
+    #   [2]: https://docs.aws.amazon.com/connect/latest/adminguide/create-replica-connect-instance.html
+    #   @return [Types::ReplicationConfiguration]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceResponse AWS API Documentation
     #
     class DescribeInstanceResponse < Struct.new(
-      :instance)
+      :instance,
+      :replication_configuration)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -10117,7 +10132,7 @@ module Aws::Connect
     #
     #      </note>
     #
-    #   SUM\_CONTACTS\_ABANDONED
+    #   CONTACTS\_ABANDONED
     #
     #   : Unit: Count
     #
@@ -14313,10 +14328,10 @@ module Aws::Connect
       include Aws::Structure
     end
 
-    # An object to define `AgentsCriteria`.
+    # An object to define AgentsCriteria.
     #
     # @!attribute [rw] agents_criteria
-    #   An object to define `AgentIds`.
+    #   An object to define agentIds.
     #   @return [Types::AgentsCriteria]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MatchCriteria AWS API Documentation
@@ -16594,6 +16609,92 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Details about the status of the replication of a source Amazon Connect
+    # instance across Amazon Web Services Regions. Use these details to
+    # understand the general status of a given replication. For information
+    # about why a replication process may fail, see [Why a ReplicateInstance
+    # call fails][1] in the *Create a replica of your existing Amazon
+    # Connect instance* topic in the *Amazon Connect Administrator Guide*.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-replica-connect-instance.html#why-replicateinstance-fails
+    #
+    # @!attribute [rw] replication_status_summary_list
+    #   A list of replication status summaries. The summaries contain
+    #   details about the replication of configuration information for
+    #   Amazon Connect resources, for each Amazon Web Services Region.
+    #   @return [Array<Types::ReplicationStatusSummary>]
+    #
+    # @!attribute [rw] source_region
+    #   The Amazon Web Services Region where the source Amazon Connect
+    #   instance was created. This is the Region where the
+    #   [ReplicateInstance][1] API was called to start the replication
+    #   process.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ReplicateInstance.html
+    #   @return [String]
+    #
+    # @!attribute [rw] global_sign_in_endpoint
+    #   The URL that is used to sign-in to your Amazon Connect instance
+    #   according to your traffic distribution group configuration. For more
+    #   information about sign-in and traffic distribution groups, see
+    #   [Important things to know][1] in the *Create traffic distribution
+    #   groups* topic in the *Amazon Connect Administrator Guide*.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-traffic-distribution-groups.html
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ReplicationConfiguration AWS API Documentation
+    #
+    class ReplicationConfiguration < Struct.new(
+      :replication_status_summary_list,
+      :source_region,
+      :global_sign_in_endpoint)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Status information about the replication process, where you use the
+    # [ReplicateInstance][1] API to create a replica of your Amazon Connect
+    # instance in another Amazon Web Services Region. For more information,
+    # see [Set up Amazon Connect Global Resiliency][2] in the *Amazon
+    # Connect Administrator Guide*.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ReplicateInstance.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-connect-global-resiliency.html
+    #
+    # @!attribute [rw] region
+    #   The Amazon Web Services Region. This can be either the source or the
+    #   replica Region, depending where it appears in the summary list.
+    #   @return [String]
+    #
+    # @!attribute [rw] replication_status
+    #   The state of the replication.
+    #   @return [String]
+    #
+    # @!attribute [rw] replication_status_reason
+    #   A description of the replication status. Use this information to
+    #   resolve any issues that are preventing the successful replication of
+    #   your Amazon Connect instance to another Region.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ReplicationStatusSummary AWS API Documentation
+    #
+    class ReplicationStatusSummary < Struct.new(
+      :region,
+      :replication_status,
+      :replication_status_reason)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Information about a required field.
     #
     # @!attribute [rw] id
@@ -16777,6 +16878,61 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # An object to define the RoutingCriteria.
+    #
+    # @!attribute [rw] steps
+    #   When Amazon Connect does not find an available agent meeting the
+    #   requirements in a step for
 a given step duration, the routing
+    #   criteria will move on to the next step sequentially until a
 join is
+    #   completed with an agent. When all steps are exhausted, the contact
+    #   will be offered to any agent in the queue.
+    #   @return [Array<Types::RoutingCriteriaInputStep>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingCriteriaInput AWS API Documentation
+    #
+    class RoutingCriteriaInput < Struct.new(
+      :steps)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Step defines the list of agents to be routed or route based on the
+    # agent requirements such as ProficiencyLevel, Name, or Value.
+    #
+    # @!attribute [rw] expiry
+    #   An object to specify the expiration of a routing step.
+    #   @return [Types::RoutingCriteriaInputStepExpiry]
+    #
+    # @!attribute [rw] expression
+    #   A tagged union to specify expression for a routing step.
+    #   @return [Types::Expression]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingCriteriaInputStep AWS API Documentation
+    #
+    class RoutingCriteriaInputStep < Struct.new(
+      :expiry,
+      :expression)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Specify whether this routing criteria step should apply for only a
+    # limited amount of time,
 or if it should never expire.
+    #
+    # @!attribute [rw] duration_in_seconds
+    #   The number of seconds that the contact will be routed only to agents
+    #   matching this routing
 step, if expiry was configured for this
+    #   routing step.
+    #   @return [Integer]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingCriteriaInputStepExpiry AWS API Documentation
+    #
+    class RoutingCriteriaInputStepExpiry < Struct.new(
+      :duration_in_seconds)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Contains information about a routing profile.
     #
     # @!attribute [rw] instance_id
@@ -21337,13 +21493,19 @@ module Aws::Connect
     #   such as 1 or 2.
     #   @return [Integer]
     #
+    # @!attribute [rw] routing_criteria
+    #   Updates the routing criteria on the contact. These properties can be
+    #   used to change how a
 contact is routed within the queue.
+    #   @return [Types::RoutingCriteriaInput]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactRoutingDataRequest AWS API Documentation
     #
     class UpdateContactRoutingDataRequest < Struct.new(
       :instance_id,
       :contact_id,
       :queue_time_adjustment_seconds,
-      :queue_priority)
+      :queue_priority,
+      :routing_criteria)
       SENSITIVE = []
       include Aws::Structure
     end

data/lib/aws-sdk-connect.rb

@@ -52,6 +52,6 @@ require_relative 'aws-sdk-connect/customizations'
 # @!group service
 module Aws::Connect
 
-  GEM_VERSION = '1.170.0'
+  GEM_VERSION = '1.172.0'
 
 end

data/sig/client.rbs

@@ -50,6 +50,7 @@ module Aws
                       ?session_token: String,
                       ?sigv4a_signing_region_set: Array[String],
                       ?stub_responses: untyped,
+                      ?telemetry_provider: Aws::Telemetry::TelemetryProviderBase,
                       ?token_provider: untyped,
                       ?use_dualstack_endpoint: bool,
                       ?use_fips_endpoint: bool,
@@ -1293,6 +1294,7 @@ module Aws
       interface _DescribeInstanceResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::DescribeInstanceResponse]
         def instance: () -> Types::Instance
+        def replication_configuration: () -> Types::ReplicationConfiguration
       end
       # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#describe_instance-instance_method
       def describe_instance: (
@@ -3800,7 +3802,35 @@ module Aws
                                          instance_id: ::String,
                                          contact_id: ::String,
                                          ?queue_time_adjustment_seconds: ::Integer,
-                                         ?queue_priority: ::Integer
+                                         ?queue_priority: ::Integer,
+                                         ?routing_criteria: {
+                                           steps: Array[
+                                             {
+                                               expiry: {
+                                                 duration_in_seconds: ::Integer?
+                                               }?,
+                                               expression: {
+                                                 attribute_condition: {
+                                                   name: ::String?,
+                                                   value: ::String?,
+                                                   proficiency_level: ::Float?,
+                                                   match_criteria: {
+                                                     agents_criteria: {
+                                                       agent_ids: Array[::String]?
+                                                     }?
+                                                   }?,
+                                                   comparison_operator: ::String?
+                                                 }?,
+                                                 and_expression: Array[
+                                                   untyped,
+                                                 ]?,
+                                                 or_expression: Array[
+                                                   untyped,
+                                                 ]?
+                                               }?
+                                             },
+                                           ]?
+                                         }
                                        ) -> _UpdateContactRoutingDataResponseSuccess
                                      | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _UpdateContactRoutingDataResponseSuccess
 

data/sig/resource.rbs

@@ -50,6 +50,7 @@ module Aws
                         ?session_token: String,
                         ?sigv4a_signing_region_set: Array[String],
                         ?stub_responses: untyped,
+                        ?telemetry_provider: Aws::Telemetry::TelemetryProviderBase,
                         ?token_provider: untyped,
                         ?use_dualstack_endpoint: bool,
                         ?use_fips_endpoint: bool,

data/sig/types.rbs

@@ -1474,6 +1474,7 @@ module Aws::Connect
 
     class DescribeInstanceResponse
       attr_accessor instance: Types::Instance
+      attr_accessor replication_configuration: Types::ReplicationConfiguration
       SENSITIVE: []
     end
 
@@ -3883,6 +3884,20 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class ReplicationConfiguration
+      attr_accessor replication_status_summary_list: ::Array[Types::ReplicationStatusSummary]
+      attr_accessor source_region: ::String
+      attr_accessor global_sign_in_endpoint: ::String
+      SENSITIVE: []
+    end
+
+    class ReplicationStatusSummary
+      attr_accessor region: ::String
+      attr_accessor replication_status: ("INSTANCE_REPLICATION_COMPLETE" | "INSTANCE_REPLICATION_IN_PROGRESS" | "INSTANCE_REPLICATION_FAILED" | "INSTANCE_REPLICA_DELETING" | "INSTANCE_REPLICATION_DELETION_FAILED" | "RESOURCE_REPLICATION_NOT_STARTED")
+      attr_accessor replication_status_reason: ::String
+      SENSITIVE: []
+    end
+
     class RequiredFieldInfo
       attr_accessor id: Types::TaskTemplateFieldIdentifier
       SENSITIVE: []
@@ -3942,6 +3957,22 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class RoutingCriteriaInput
+      attr_accessor steps: ::Array[Types::RoutingCriteriaInputStep]
+      SENSITIVE: []
+    end
+
+    class RoutingCriteriaInputStep
+      attr_accessor expiry: Types::RoutingCriteriaInputStepExpiry
+      attr_accessor expression: Types::Expression
+      SENSITIVE: []
+    end
+
+    class RoutingCriteriaInputStepExpiry
+      attr_accessor duration_in_seconds: ::Integer
+      SENSITIVE: []
+    end
+
     class RoutingProfile
       attr_accessor instance_id: ::String
       attr_accessor name: ::String
@@ -5004,6 +5035,7 @@ module Aws::Connect
       attr_accessor contact_id: ::String
       attr_accessor queue_time_adjustment_seconds: ::Integer
       attr_accessor queue_priority: ::Integer
+      attr_accessor routing_criteria: Types::RoutingCriteriaInput
       SENSITIVE: []
     end
 

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.170.0
+  version: 1.172.0
 platform: ruby
 authors:
 - Amazon Web Services
 autorequire:
 bindir: bin
 cert_chain: []
-date: 2024-08-08 00:00:00.000000000 Z
+date: 2024-09-03 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: aws-sdk-core
@@ -19,7 +19,7 @@ dependencies:
         version: '3'
     - - ">="
       - !ruby/object:Gem::Version
-        version: 3.201.0
+        version: 3.203.0
   type: :runtime
   prerelease: false
   version_requirements: !ruby/object:Gem::Requirement
@@ -29,7 +29,7 @@ dependencies:
         version: '3'
     - - ">="
       - !ruby/object:Gem::Version
-        version: 3.201.0
+        version: 3.203.0
 - !ruby/object:Gem::Dependency
   name: aws-sigv4
   requirement: !ruby/object:Gem::Requirement