aws-sdk-connect 1.156.0 → 1.158.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (12) hide show
  1. checksums.yaml +4 -4
  2. data/CHANGELOG.md +10 -0
  3. data/VERSION +1 -1
  4. data/lib/aws-sdk-connect/client.rb +350 -56
  5. data/lib/aws-sdk-connect/client_api.rb +105 -0
  6. data/lib/aws-sdk-connect/endpoints.rb +28 -0
  7. data/lib/aws-sdk-connect/plugins/endpoints.rb +4 -0
  8. data/lib/aws-sdk-connect/types.rb +359 -60
  9. data/lib/aws-sdk-connect.rb +1 -1
  10. data/sig/client.rbs +102 -0
  11. data/sig/types.rbs +62 -0
  12. metadata +2 -2
data/lib/aws-sdk-connect/client.rb CHANGED
@@ -301,8 +301,9 @@ module Aws::Connect
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  #
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  # @option options [String] :sdk_ua_app_id
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  # A unique and opaque application ID that is appended to the
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- # User-Agent header as app/<sdk_ua_app_id>. It should have a
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- # maximum length of 50.
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+ # User-Agent header as app/sdk_ua_app_id. It should have a
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+ # maximum length of 50. This variable is sourced from environment
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+ # variable AWS_SDK_UA_APP_ID or the shared config profile attribute sdk_ua_app_id.
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  #
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  # @option options [String] :secret_access_key
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  #
@@ -1658,6 +1659,12 @@ module Aws::Connect
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
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  #
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+ # @option params [String] :status
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+ # Indicates the flow status as either `SAVED` or `PUBLISHED`. The
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+ # `PUBLISHED` status will initiate validation on the content. the
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+ # `SAVED` status does not initiate validation of the content. `SAVED` \|
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+ # `PUBLISHED`.
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+ #
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  # @option params [Hash<String,String>] :tags
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  # The tags used to organize, track, or control access for this resource.
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  # For example, \\\{ "Tags": \\\{"key1":"value1",
@@ -1676,6 +1683,7 @@ module Aws::Connect
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  # type: "CONTACT_FLOW", # required, accepts CONTACT_FLOW, CUSTOMER_QUEUE, CUSTOMER_HOLD, CUSTOMER_WHISPER, AGENT_HOLD, AGENT_WHISPER, OUTBOUND_WHISPER, AGENT_TRANSFER, QUEUE_TRANSFER
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  # description: "ContactFlowDescription",
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  # content: "ContactFlowContent", # required
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+ # status: "PUBLISHED", # accepts PUBLISHED, SAVED
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  # tags: {
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  # "TagKey" => "TagValue",
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  # },
@@ -4675,6 +4683,16 @@ module Aws::Connect
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  # You can also create and update flows using the [Amazon Connect Flow
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  # language][1].
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  #
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+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
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+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
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+ # a contact flow is published, `$SAVED` needs to be supplied to view
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+ # saved content that has not been published.
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+ #
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+ # In the response, **Status** indicates the flow status as either
4692
+ # `SAVED` or `PUBLISHED`. The `PUBLISHED` status will initiate
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+ # validation on the content. `SAVED` does not initiate validation of the
4694
+ # content. `SAVED` \| `PUBLISHED`
4695
+ #
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  #
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html
@@ -4703,6 +4721,7 @@ module Aws::Connect
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  # resp.contact_flow.name #=> String
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  # resp.contact_flow.type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
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  # resp.contact_flow.state #=> String, one of "ACTIVE", "ARCHIVED"
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+ # resp.contact_flow.status #=> String, one of "PUBLISHED", "SAVED"
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  # resp.contact_flow.description #=> String
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  # resp.contact_flow.content #=> String
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  # resp.contact_flow.tags #=> Hash
@@ -4719,6 +4738,11 @@ module Aws::Connect
4719
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  # Describes the specified flow module.
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  #
4741
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
4742
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
4743
+ # a contact flow is published, `$SAVED` needs to be supplied to view
4744
+ # saved content that has not been published.
4745
+ #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance. You can [find the
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  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -6366,6 +6390,7 @@ module Aws::Connect
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  #
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  # @option params [Integer] :url_expiry_in_seconds
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  # Optional override for the expiry of the pre-signed S3 URL in seconds.
6393
+ # The default value is 300.
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  #
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  # @option params [required, String] :associated_resource_arn
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  # The resource to which the attached file is (being) uploaded to.
@@ -7367,7 +7392,7 @@ module Aws::Connect
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  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
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7393
  # `FEATURE` \| `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
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7394
  # `contact/segmentAttributes/connect:Subtype` \|
7370
- # `ROUTING_STEP_EXPRESSION`
7395
+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
7371
7396
  #
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7397
  # * **Filter values**: A maximum of 100 filter values are supported in a
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  # single request. VOICE, CHAT, and TASK are valid `filterValue` for
@@ -7389,6 +7414,17 @@ module Aws::Connect
7389
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  # string fields must be sorted in ascending order and JSON array order
7390
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  # should be kept as is.
7391
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  #
7417
+ # `Q_CONNECT_ENABLED`. TRUE and FALSE are the only valid filterValues
7418
+ # for the `Q_CONNECT_ENABLED` filter key.
7419
+ #
7420
+ # * TRUE includes all contacts that had Amazon Q in Connect enabled as
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+ # part of the flow.
7422
+ #
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+ # * FALSE includes all contacts that did not have Amazon Q in Connect
7424
+ # enabled as part of the flow
7425
+ #
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+ # This filter is available only for contact record-driven metrics.
7427
+ #
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  #
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7429
  #
7394
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  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
@@ -7407,7 +7443,7 @@ module Aws::Connect
7407
7443
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
7408
7444
  # `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
7409
7445
  # `contact/segmentAttributes/connect:Subtype` \|
7410
- # `ROUTING_STEP_EXPRESSION`
7446
+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
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  #
7412
7448
  # @option params [required, Array<Types::MetricV2>] :metrics
7413
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  # The metrics to retrieve. Specify the name, groupings, and filters for
@@ -7420,7 +7456,8 @@ module Aws::Connect
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  # : Unit: Percent
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  #
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7458
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7423
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7459
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7460
+ # Q in Connect
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  #
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7462
  # UI name: [Abandonment rate][2]
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7463
  #
@@ -7512,7 +7549,8 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
7514
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7552
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7553
+ # Q in Connect
7516
7554
  #
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  # UI name: [Average queue abandon time][12]
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  #
@@ -7521,7 +7559,7 @@ module Aws::Connect
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  # : Unit: Seconds
7522
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  #
7523
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy
7562
+ # Agent Hierarchy, Q in Connect
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7563
  #
7526
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  # UI name: [Average active time][13]
7527
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  #
@@ -7532,7 +7570,8 @@ module Aws::Connect
7532
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  # Valid metric filter key: `INITIATION_METHOD`
7533
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  #
7534
7572
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7535
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
7536
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  #
7537
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  # UI name: [Average after contact work time][14]
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  #
@@ -7563,7 +7602,7 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy
7605
+ # Agent Hierarchy, Q in Connect
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7606
  #
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7607
  # UI name: [Average agent pause time][16]
7569
7608
  #
@@ -7592,7 +7631,8 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
7594
7633
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7595
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7635
+ # Q in Connect
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  #
7597
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  # UI name: [Average contact duration][19]
7598
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  #
@@ -7605,7 +7645,8 @@ module Aws::Connect
7605
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  # : Unit: Seconds
7606
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  #
7607
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7608
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7648
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7649
+ # Q in Connect
7609
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  #
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7651
  # UI name: [Average conversation duration][20]
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7652
  #
@@ -7617,7 +7658,8 @@ module Aws::Connect
7617
7658
  # Unit: Seconds
7618
7659
  #
7619
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7620
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7661
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7662
+ # Connect
7621
7663
  #
7622
7664
  # UI name: [Average agent greeting time][21]
7623
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  #
@@ -7640,7 +7682,8 @@ module Aws::Connect
7640
7682
  # : Unit: Seconds
7641
7683
  #
7642
7684
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7643
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7685
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7686
+ # Q in Connect
7644
7687
  #
7645
7688
  # UI name: [Average customer hold time][23]
7646
7689
  #
@@ -7653,7 +7696,8 @@ module Aws::Connect
7653
7696
  # : Unit: Seconds
7654
7697
  #
7655
7698
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7656
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7699
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7700
+ # Connect
7657
7701
  #
7658
7702
  # UI name: [Average customer hold time all contacts][24]
7659
7703
  #
@@ -7662,7 +7706,8 @@ module Aws::Connect
7662
7706
  # : Unit: Count
7663
7707
  #
7664
7708
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7665
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7709
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7710
+ # Q in Connect
7666
7711
  #
7667
7712
  # UI name: [Average holds][25]
7668
7713
  #
@@ -7675,7 +7720,8 @@ module Aws::Connect
7675
7720
  # : Unit: Seconds
7676
7721
  #
7677
7722
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7678
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7723
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7724
+ # Connect
7679
7725
  #
7680
7726
  # UI name: [Average agent interaction and customer hold time][26]
7681
7727
  #
@@ -7686,7 +7732,7 @@ module Aws::Connect
7686
7732
  # Valid metric filter key: `INITIATION_METHOD`
7687
7733
  #
7688
7734
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7689
- # Feature, contact/segmentAttributes/connect:Subtype
7735
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7690
7736
  #
7691
7737
  # UI name: [Average agent interaction time][27]
7692
7738
  #
@@ -7702,7 +7748,8 @@ module Aws::Connect
7702
7748
  # Unit: Count
7703
7749
  #
7704
7750
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7705
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7751
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7752
+ # Connect
7706
7753
  #
7707
7754
  # UI name: [Average agent interruptions][28]
7708
7755
  #
@@ -7714,7 +7761,8 @@ module Aws::Connect
7714
7761
  # Unit: Seconds
7715
7762
  #
7716
7763
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7717
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7764
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7765
+ # Connect
7718
7766
  #
7719
7767
  # UI name: [Average agent interruption time][29]
7720
7768
  #
@@ -7726,7 +7774,8 @@ module Aws::Connect
7726
7774
  # Unit: Seconds
7727
7775
  #
7728
7776
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7729
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7777
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7778
+ # Connect
7730
7779
  #
7731
7780
  # UI name: [Average non-talk time][30]
7732
7781
  #
@@ -7735,7 +7784,7 @@ module Aws::Connect
7735
7784
  # : Unit: Seconds
7736
7785
  #
7737
7786
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7738
- # Feature, contact/segmentAttributes/connect:Subtype
7787
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7739
7788
  #
7740
7789
  # UI name: [Average queue answer time][31]
7741
7790
  #
@@ -7748,7 +7797,7 @@ module Aws::Connect
7748
7797
  # : Unit: Seconds
7749
7798
  #
7750
7799
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7751
- # contact/segmentAttributes/connect:Subtype
7800
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7752
7801
  #
7753
7802
  # UI name: [Average resolution time][32]
7754
7803
  #
@@ -7760,7 +7809,8 @@ module Aws::Connect
7760
7809
  # Unit: Seconds
7761
7810
  #
7762
7811
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7763
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7812
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7813
+ # Connect
7764
7814
  #
7765
7815
  # UI name: [Average talk time][33]
7766
7816
  #
@@ -7772,7 +7822,8 @@ module Aws::Connect
7772
7822
  # Unit: Seconds
7773
7823
  #
7774
7824
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7775
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7825
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7826
+ # Connect
7776
7827
  #
7777
7828
  # UI name: [Average agent talk time][34]
7778
7829
  #
@@ -7784,7 +7835,8 @@ module Aws::Connect
7784
7835
  # Unit: Seconds
7785
7836
  #
7786
7837
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7787
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7838
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7839
+ # Connect
7788
7840
  #
7789
7841
  # UI name: [Average customer talk time][35]
7790
7842
  #
@@ -7804,7 +7856,7 @@ module Aws::Connect
7804
7856
  #
7805
7857
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7806
7858
  # Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
7807
- # RoutingStepExpression
7859
+ # RoutingStepExpression, Q in Connect
7808
7860
  #
7809
7861
  # UI name: [Contact abandoned][37]
7810
7862
  #
@@ -7815,7 +7867,7 @@ module Aws::Connect
7815
7867
  # Valid metric filter key: `INITIATION_METHOD`
7816
7868
  #
7817
7869
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7818
- # Feature, contact/segmentAttributes/connect:Subtype
7870
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7819
7871
  #
7820
7872
  # UI name: [Contacts created][38]
7821
7873
  #
@@ -7831,7 +7883,7 @@ module Aws::Connect
7831
7883
  #
7832
7884
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7833
7885
  # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7834
- # RoutingStepExpression
7886
+ # RoutingStepExpression, Q in Connect
7835
7887
  #
7836
7888
  # UI name: [API contacts handled][39]
7837
7889
  #
@@ -7846,7 +7898,7 @@ module Aws::Connect
7846
7898
  # Valid metric filter key: `INITIATION_METHOD`
7847
7899
  #
7848
7900
  # Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy,
7849
- # contact/segmentAttributes/connect:Subtype
7901
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7850
7902
  #
7851
7903
  # UI name: [Contacts handled (connected to agent timestamp)][40]
7852
7904
  #
@@ -7855,7 +7907,8 @@ module Aws::Connect
7855
7907
  # : Unit: Count
7856
7908
  #
7857
7909
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7858
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7910
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7911
+ # Connect
7859
7912
  #
7860
7913
  # UI name: [Contacts hold disconnect][40]
7861
7914
  #
@@ -7864,7 +7917,7 @@ module Aws::Connect
7864
7917
  # : Unit: Count
7865
7918
  #
7866
7919
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7867
- # Agent Hierarchy
7920
+ # Agent Hierarchy, Q in Connect
7868
7921
  #
7869
7922
  # UI name: [Contacts hold agent disconnect][41]
7870
7923
  #
@@ -7873,7 +7926,7 @@ module Aws::Connect
7873
7926
  # : Unit: Count
7874
7927
  #
7875
7928
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7876
- # Agent Hierarchy
7929
+ # Agent Hierarchy, Q in Connect
7877
7930
  #
7878
7931
  # UI name: [Contacts hold customer disconnect][42]
7879
7932
  #
@@ -7882,7 +7935,7 @@ module Aws::Connect
7882
7935
  # : Unit: Count
7883
7936
  #
7884
7937
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7885
- # Agent Hierarchy
7938
+ # Agent Hierarchy, Q in Connect
7886
7939
  #
7887
7940
  # UI name: [Contacts put on hold][42]
7888
7941
  #
@@ -7891,7 +7944,7 @@ module Aws::Connect
7891
7944
  # : Unit: Count
7892
7945
  #
7893
7946
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7894
- # Agent Hierarchy
7947
+ # Agent Hierarchy, Q in Connect
7895
7948
  #
7896
7949
  # UI name: [Contacts transferred out external][43]
7897
7950
  #
@@ -7900,7 +7953,7 @@ module Aws::Connect
7900
7953
  # : Unit: Percent
7901
7954
  #
7902
7955
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7903
- # Agent Hierarchy
7956
+ # Agent Hierarchy, Q in Connect
7904
7957
  #
7905
7958
  # UI name: [Contacts transferred out internal][44]
7906
7959
  #
@@ -7909,7 +7962,8 @@ module Aws::Connect
7909
7962
  # : Unit: Count
7910
7963
  #
7911
7964
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7912
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7965
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7966
+ # Connect
7913
7967
  #
7914
7968
  # UI name: [Contacts queued][45]
7915
7969
  #
@@ -7927,7 +7981,7 @@ module Aws::Connect
7927
7981
  # : Unit: Count
7928
7982
  #
7929
7983
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7930
- # contact/segmentAttributes/connect:Subtype
7984
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7931
7985
  #
7932
7986
  # Threshold: For `ThresholdValue` enter any whole number from 1 to
7933
7987
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -7940,7 +7994,8 @@ module Aws::Connect
7940
7994
  # : Unit: Count
7941
7995
  #
7942
7996
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7943
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7997
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7998
+ # Q in Connect
7944
7999
  #
7945
8000
  # UI name: [Contacts transferred out][48]
7946
8001
  #
@@ -7953,7 +8008,8 @@ module Aws::Connect
7953
8008
  # : Unit: Count
7954
8009
  #
7955
8010
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7956
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8011
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8012
+ # Connect
7957
8013
  #
7958
8014
  # UI name: [Contacts transferred out by agent][49]
7959
8015
  #
@@ -7962,7 +8018,8 @@ module Aws::Connect
7962
8018
  # : Unit: Count
7963
8019
  #
7964
8020
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7965
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8021
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8022
+ # Connect
7966
8023
  #
7967
8024
  # UI name: [Contacts transferred out queue][49]
7968
8025
  #
@@ -7981,7 +8038,8 @@ module Aws::Connect
7981
8038
  # : Unit: Seconds
7982
8039
  #
7983
8040
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7984
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8041
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8042
+ # Connect
7985
8043
  #
7986
8044
  # UI name: [Maximum queued time][51]
7987
8045
  #
@@ -8019,7 +8077,8 @@ module Aws::Connect
8019
8077
  # Unit: Percentage
8020
8078
  #
8021
8079
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8022
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8080
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8081
+ # Connect
8023
8082
  #
8024
8083
  # UI name: [Non-talk time percent][53]
8025
8084
  #
@@ -8031,7 +8090,8 @@ module Aws::Connect
8031
8090
  # Unit: Percentage
8032
8091
  #
8033
8092
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8034
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8093
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8094
+ # Connect
8035
8095
  #
8036
8096
  # UI name: [Talk time percent][54]
8037
8097
  #
@@ -8043,7 +8103,8 @@ module Aws::Connect
8043
8103
  # Unit: Percentage
8044
8104
  #
8045
8105
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8046
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8106
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8107
+ # Connect
8047
8108
  #
8048
8109
  # UI name: [Agent talk time percent][55]
8049
8110
  #
@@ -8055,7 +8116,8 @@ module Aws::Connect
8055
8116
  # Unit: Percentage
8056
8117
  #
8057
8118
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8058
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8119
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8120
+ # Connect
8059
8121
  #
8060
8122
  # UI name: [Customer talk time percent][56]
8061
8123
  #
@@ -8085,7 +8147,8 @@ module Aws::Connect
8085
8147
  #
8086
8148
  # Unit: Percent
8087
8149
  #
8088
- # Valid groupings and filters: Queue, Channel, Routing Profile
8150
+ # Valid groupings and filters: Queue, Channel, Routing Profile, Q in
8151
+ # Connect
8089
8152
  #
8090
8153
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8091
8154
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8106,7 +8169,7 @@ module Aws::Connect
8106
8169
  # : Unit: Seconds
8107
8170
  #
8108
8171
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8109
- # Agent Hierarchy
8172
+ # Agent Hierarchy, Q in Connect
8110
8173
  #
8111
8174
  # UI name: [After contact work time][60]
8112
8175
  #
@@ -8133,7 +8196,7 @@ module Aws::Connect
8133
8196
  # : Unit: Seconds
8134
8197
  #
8135
8198
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8136
- # Agent Hierarchy
8199
+ # Agent Hierarchy, Q in Connect
8137
8200
  #
8138
8201
  # UI name: [Contact flow time][62]
8139
8202
  #
@@ -8151,7 +8214,7 @@ module Aws::Connect
8151
8214
  # : Unit: Count
8152
8215
  #
8153
8216
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8154
- # contact/segmentAttributes/connect:Subtype
8217
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8155
8218
  #
8156
8219
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8157
8220
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8164,7 +8227,7 @@ module Aws::Connect
8164
8227
  # : Unit: Count
8165
8228
  #
8166
8229
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8167
- # contact/segmentAttributes/connect:Subtype
8230
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8168
8231
  #
8169
8232
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8170
8233
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8179,7 +8242,8 @@ module Aws::Connect
8179
8242
  # Unit: Count
8180
8243
  #
8181
8244
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8182
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8245
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8246
+ # Connect
8183
8247
  #
8184
8248
  # UI name: [Contact disconnected][66]
8185
8249
  #
@@ -8197,7 +8261,7 @@ module Aws::Connect
8197
8261
  # : Unit: Seconds
8198
8262
  #
8199
8263
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8200
- # Agent Hierarchy
8264
+ # Agent Hierarchy, Q in Connect
8201
8265
  #
8202
8266
  # UI name: [Contact handle time][68]
8203
8267
  #
@@ -8206,7 +8270,7 @@ module Aws::Connect
8206
8270
  # : Unit: Count
8207
8271
  #
8208
8272
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8209
- # Agent Hierarchy
8273
+ # Agent Hierarchy, Q in Connect
8210
8274
  #
8211
8275
  # UI name: [Customer hold time][69]
8212
8276
  #
@@ -8223,7 +8287,7 @@ module Aws::Connect
8223
8287
  # : Unit: Seconds
8224
8288
  #
8225
8289
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8226
- # Agent Hierarchy
8290
+ # Agent Hierarchy, Q in Connect
8227
8291
  #
8228
8292
  # UI name: [Agent interaction and hold time][71]
8229
8293
  #
@@ -8257,7 +8321,7 @@ module Aws::Connect
8257
8321
  # : Unit: Count
8258
8322
  #
8259
8323
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8260
- # contact/segmentAttributes/connect:Subtype
8324
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8261
8325
  #
8262
8326
  # UI name: [Callback attempts][75]
8263
8327
  #
@@ -9063,6 +9127,7 @@ module Aws::Connect
9063
9127
  # resp.contact_flow_summary_list[0].name #=> String
9064
9128
  # resp.contact_flow_summary_list[0].contact_flow_type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
9065
9129
  # resp.contact_flow_summary_list[0].contact_flow_state #=> String, one of "ACTIVE", "ARCHIVED"
9130
+ # resp.contact_flow_summary_list[0].contact_flow_status #=> String, one of "PUBLISHED", "SAVED"
9066
9131
  # resp.next_token #=> String
9067
9132
  #
9068
9133
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
@@ -11774,6 +11839,224 @@ module Aws::Connect
11774
11839
  req.send_request(options)
11775
11840
  end
11776
11841
 
11842
+ # Searches the flow modules in an Amazon Connect instance, with optional
11843
+ # filtering.
11844
+ #
11845
+ # @option params [required, String] :instance_id
11846
+ # The identifier of the Amazon Connect instance. You can find the
11847
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
11848
+ #
11849
+ # @option params [String] :next_token
11850
+ # The token for the next set of results. Use the value returned in the
11851
+ # previous response in the next request to retrieve the next set of
11852
+ # results.
11853
+ #
11854
+ # @option params [Integer] :max_results
11855
+ # The maximum number of results to return per page.
11856
+ #
11857
+ # @option params [Types::ContactFlowModuleSearchFilter] :search_filter
11858
+ # Filters to be applied to search results.
11859
+ #
11860
+ # @option params [Types::ContactFlowModuleSearchCriteria] :search_criteria
11861
+ # The search criteria to be used to return contact flow modules.
11862
+ #
11863
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries with
11864
+ # a minimum of 2 characters and a maximum of 25 characters. Any queries
11865
+ # with character lengths outside of this range will result in invalid
11866
+ # results.
11867
+ #
11868
+ # </note>
11869
+ #
11870
+ # @return [Types::SearchContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
11871
+ #
11872
+ # * {Types::SearchContactFlowModulesResponse#contact_flow_modules #contact_flow_modules} => Array&lt;Types::ContactFlowModule&gt;
11873
+ # * {Types::SearchContactFlowModulesResponse#next_token #next_token} => String
11874
+ # * {Types::SearchContactFlowModulesResponse#approximate_total_count #approximate_total_count} => Integer
11875
+ #
11876
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
11877
+ #
11878
+ # @example Request syntax with placeholder values
11879
+ #
11880
+ # resp = client.search_contact_flow_modules({
11881
+ # instance_id: "InstanceId", # required
11882
+ # next_token: "NextToken2500",
11883
+ # max_results: 1,
11884
+ # search_filter: {
11885
+ # tag_filter: {
11886
+ # or_conditions: [
11887
+ # [
11888
+ # {
11889
+ # tag_key: "String",
11890
+ # tag_value: "String",
11891
+ # },
11892
+ # ],
11893
+ # ],
11894
+ # and_conditions: [
11895
+ # {
11896
+ # tag_key: "String",
11897
+ # tag_value: "String",
11898
+ # },
11899
+ # ],
11900
+ # tag_condition: {
11901
+ # tag_key: "String",
11902
+ # tag_value: "String",
11903
+ # },
11904
+ # },
11905
+ # },
11906
+ # search_criteria: {
11907
+ # or_conditions: [
11908
+ # {
11909
+ # # recursive ContactFlowModuleSearchCriteria
11910
+ # },
11911
+ # ],
11912
+ # and_conditions: [
11913
+ # {
11914
+ # # recursive ContactFlowModuleSearchCriteria
11915
+ # },
11916
+ # ],
11917
+ # string_condition: {
11918
+ # field_name: "String",
11919
+ # value: "String",
11920
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
11921
+ # },
11922
+ # },
11923
+ # })
11924
+ #
11925
+ # @example Response structure
11926
+ #
11927
+ # resp.contact_flow_modules #=> Array
11928
+ # resp.contact_flow_modules[0].arn #=> String
11929
+ # resp.contact_flow_modules[0].id #=> String
11930
+ # resp.contact_flow_modules[0].name #=> String
11931
+ # resp.contact_flow_modules[0].content #=> String
11932
+ # resp.contact_flow_modules[0].description #=> String
11933
+ # resp.contact_flow_modules[0].state #=> String, one of "ACTIVE", "ARCHIVED"
11934
+ # resp.contact_flow_modules[0].status #=> String, one of "PUBLISHED", "SAVED"
11935
+ # resp.contact_flow_modules[0].tags #=> Hash
11936
+ # resp.contact_flow_modules[0].tags["TagKey"] #=> String
11937
+ # resp.next_token #=> String
11938
+ # resp.approximate_total_count #=> Integer
11939
+ #
11940
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowModules AWS API Documentation
11941
+ #
11942
+ # @overload search_contact_flow_modules(params = {})
11943
+ # @param [Hash] params ({})
11944
+ def search_contact_flow_modules(params = {}, options = {})
11945
+ req = build_request(:search_contact_flow_modules, params)
11946
+ req.send_request(options)
11947
+ end
11948
+
11949
+ # Searches the contact flows in an Amazon Connect instance, with
11950
+ # optional filtering.
11951
+ #
11952
+ # @option params [required, String] :instance_id
11953
+ # The identifier of the Amazon Connect instance. You can find the
11954
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
11955
+ #
11956
+ # @option params [String] :next_token
11957
+ # The token for the next set of results. Use the value returned in the
11958
+ # previous response in the next request to retrieve the next set of
11959
+ # results.
11960
+ #
11961
+ # @option params [Integer] :max_results
11962
+ # The maximum number of results to return per page.
11963
+ #
11964
+ # @option params [Types::ContactFlowSearchFilter] :search_filter
11965
+ # Filters to be applied to search results.
11966
+ #
11967
+ # @option params [Types::ContactFlowSearchCriteria] :search_criteria
11968
+ # The search criteria to be used to return flows.
11969
+ #
11970
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries with
11971
+ # a minimum of 2 characters and a maximum of 25 characters. Any queries
11972
+ # with character lengths outside of this range will result in invalid
11973
+ # results.
11974
+ #
11975
+ # </note>
11976
+ #
11977
+ # @return [Types::SearchContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
11978
+ #
11979
+ # * {Types::SearchContactFlowsResponse#contact_flows #contact_flows} => Array&lt;Types::ContactFlow&gt;
11980
+ # * {Types::SearchContactFlowsResponse#next_token #next_token} => String
11981
+ # * {Types::SearchContactFlowsResponse#approximate_total_count #approximate_total_count} => Integer
11982
+ #
11983
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
11984
+ #
11985
+ # @example Request syntax with placeholder values
11986
+ #
11987
+ # resp = client.search_contact_flows({
11988
+ # instance_id: "InstanceId", # required
11989
+ # next_token: "NextToken2500",
11990
+ # max_results: 1,
11991
+ # search_filter: {
11992
+ # tag_filter: {
11993
+ # or_conditions: [
11994
+ # [
11995
+ # {
11996
+ # tag_key: "String",
11997
+ # tag_value: "String",
11998
+ # },
11999
+ # ],
12000
+ # ],
12001
+ # and_conditions: [
12002
+ # {
12003
+ # tag_key: "String",
12004
+ # tag_value: "String",
12005
+ # },
12006
+ # ],
12007
+ # tag_condition: {
12008
+ # tag_key: "String",
12009
+ # tag_value: "String",
12010
+ # },
12011
+ # },
12012
+ # },
12013
+ # search_criteria: {
12014
+ # or_conditions: [
12015
+ # {
12016
+ # # recursive ContactFlowSearchCriteria
12017
+ # },
12018
+ # ],
12019
+ # and_conditions: [
12020
+ # {
12021
+ # # recursive ContactFlowSearchCriteria
12022
+ # },
12023
+ # ],
12024
+ # string_condition: {
12025
+ # field_name: "String",
12026
+ # value: "String",
12027
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
12028
+ # },
12029
+ # type_condition: "CONTACT_FLOW", # accepts CONTACT_FLOW, CUSTOMER_QUEUE, CUSTOMER_HOLD, CUSTOMER_WHISPER, AGENT_HOLD, AGENT_WHISPER, OUTBOUND_WHISPER, AGENT_TRANSFER, QUEUE_TRANSFER
12030
+ # state_condition: "ACTIVE", # accepts ACTIVE, ARCHIVED
12031
+ # status_condition: "PUBLISHED", # accepts PUBLISHED, SAVED
12032
+ # },
12033
+ # })
12034
+ #
12035
+ # @example Response structure
12036
+ #
12037
+ # resp.contact_flows #=> Array
12038
+ # resp.contact_flows[0].arn #=> String
12039
+ # resp.contact_flows[0].id #=> String
12040
+ # resp.contact_flows[0].name #=> String
12041
+ # resp.contact_flows[0].type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
12042
+ # resp.contact_flows[0].state #=> String, one of "ACTIVE", "ARCHIVED"
12043
+ # resp.contact_flows[0].status #=> String, one of "PUBLISHED", "SAVED"
12044
+ # resp.contact_flows[0].description #=> String
12045
+ # resp.contact_flows[0].content #=> String
12046
+ # resp.contact_flows[0].tags #=> Hash
12047
+ # resp.contact_flows[0].tags["TagKey"] #=> String
12048
+ # resp.next_token #=> String
12049
+ # resp.approximate_total_count #=> Integer
12050
+ #
12051
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlows AWS API Documentation
12052
+ #
12053
+ # @overload search_contact_flows(params = {})
12054
+ # @param [Hash] params ({})
12055
+ def search_contact_flows(params = {}, options = {})
12056
+ req = build_request(:search_contact_flows, params)
12057
+ req.send_request(options)
12058
+ end
12059
+
11777
12060
  # Searches contacts in an Amazon Connect instance.
11778
12061
  #
11779
12062
  # @option params [required, String] :instance_id
@@ -13045,6 +13328,7 @@ module Aws::Connect
13045
13328
  #
13046
13329
  # @option params [Integer] :url_expiry_in_seconds
13047
13330
  # Optional override for the expiry of the pre-signed S3 URL in seconds.
13331
+ # The default value is 300.
13048
13332
  #
13049
13333
  # @option params [required, String] :file_use_case_type
13050
13334
  # The use case for the file.
@@ -14747,6 +15031,11 @@ module Aws::Connect
14747
15031
  # You can also create and update flows using the [Amazon Connect Flow
14748
15032
  # language][1].
14749
15033
  #
15034
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
15035
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
15036
+ # a contact flow is published, `$SAVED` needs to be supplied to view
15037
+ # saved content that has not been published.
15038
+ #
14750
15039
  #
14751
15040
  #
14752
15041
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html
@@ -14832,6 +15121,11 @@ module Aws::Connect
14832
15121
  # Updates specified flow module for the specified Amazon Connect
14833
15122
  # instance.
14834
15123
  #
15124
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
15125
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
15126
+ # a contact flow is published, `$SAVED` needs to be supplied to view
15127
+ # saved content that has not been published.
15128
+ #
14835
15129
  # @option params [required, String] :instance_id
14836
15130
  # The identifier of the Amazon Connect instance. You can [find the
14837
15131
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -17050,7 +17344,7 @@ module Aws::Connect
17050
17344
  params: params,
17051
17345
  config: config)
17052
17346
  context[:gem_name] = 'aws-sdk-connect'
17053
- context[:gem_version] = '1.156.0'
17347
+ context[:gem_version] = '1.158.0'
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  Seahorse::Client::Request.new(handlers, context)
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  end
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