aws-sdk-connect 1.146.0 → 1.148.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +65 -16
- data/lib/aws-sdk-connect/types.rb +70 -15
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +6 -6
checksums.yaml
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SHA256:
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metadata.gz:
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metadata.gz: d77c30e9a42174e28833a5cb2103f2007286daaf29a95d6da9b142e270c32bc1
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data.tar.gz: 032a27a751d59b47044d2ff7f60ee37f6d744ae65ca511d100e40c012b273729
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SHA512:
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metadata.gz: 93dde24bed223d33736022b33f128696562b06380231dd99d2051272a4e50eabdc2ceb1c41004a8fddc4b887e98765ed41be6e470327c0e7cc328d27d4338586
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data.tar.gz: d659128d5e2c35f2309ba884d9e51580ad4f5ddd10c51738e1d86dd1afd2ef1928382606a7a4fb5288079fa8f3c34903f4a804c71c5a66a85e4c82518e089121
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data/CHANGELOG.md
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Unreleased Changes
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------------------
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1.148.0 (2024-01-12)
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------------------
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* Feature - Supervisor Barge for Chat is now supported through the MonitorContact API.
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1.147.0 (2024-01-05)
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------------------
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* Feature - Minor trait updates for User APIs
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1.146.0 (2024-01-03)
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------------------
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data/VERSION
CHANGED
@@ -1 +1 @@
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1
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-
1.
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1
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+
1.148.0
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@@ -2025,7 +2025,7 @@ module Aws::Connect
|
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2025
2025
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# contact_id: "ContactId", # required
|
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# client_token: "ClientToken",
|
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# participant_details: { # required
|
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# participant_role: "AGENT", # accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT
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|
+
# participant_role: "AGENT", # accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT, SUPERVISOR
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# display_name: "DisplayName",
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# },
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# })
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@@ -4742,12 +4742,12 @@ module Aws::Connect
|
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#
|
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4743
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# resp = client.describe_instance_attribute({
|
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4744
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# instance_id: "InstanceId", # required
|
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|
-
# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING
|
4745
|
+
# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING, ENHANCED_CHAT_MONITORING
|
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# })
|
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#
|
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4748
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# @example Response structure
|
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#
|
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-
# resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING"
|
4750
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+
# resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING", "ENHANCED_CHAT_MONITORING"
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# resp.attribute.value #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceAttribute AWS API Documentation
|
@@ -6170,11 +6170,16 @@ module Aws::Connect
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#
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# * Channels: 3 (VOICE, CHAT, and TASK channels are supported.)
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#
|
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# * RoutingStepExpressions: 50
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#
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# Metric data is retrieved only for the resources associated with the
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# queues or routing profiles, and by any channels included in the
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# filter. (You cannot filter by both queue AND routing profile.) You can
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# include both resource IDs and resource ARNs in the same request.
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#
|
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# When using `RoutingStepExpression`, you need to pass exactly one
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# `QueueId`.
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#
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# Currently tagging is only supported on the resources that are passed
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# in the filter.
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#
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@@ -6194,6 +6199,9 @@ module Aws::Connect
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# * If no `Grouping` is included in the request, a summary of metrics is
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# returned.
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#
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# * When using the `RoutingStepExpression` filter, group by
|
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# `ROUTING_STEP_EXPRESSION` is required.
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#
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# @option params [required, Array<Types::CurrentMetric>] :current_metrics
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# The metrics to retrieve. Specify the name and unit for each metric.
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# The following metrics are available. For a description of all the
|
@@ -6276,6 +6284,12 @@ module Aws::Connect
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#
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# The actual OLDEST\_CONTACT\_AGE is 24 seconds.
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#
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# When the filter `RoutingStepExpression` is used, this metric is
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# still calculated from enqueue time. For example, if a contact that
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# has been queued under `<Expression 1>` for 10 seconds has expired
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# and `<Expression 2>` becomes active, then `OLDEST_CONTACT_AGE` for
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# this queue will be counted starting from 10, not 0.
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#
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# Name in real-time metrics report: [Oldest][11]
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#
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# SLOTS\_ACTIVE
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@@ -6666,6 +6680,9 @@ module Aws::Connect
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# both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
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# TASK channels are supported.
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#
|
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# RoutingStepExpression is not a valid filter for GetMetricData and we
|
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# recommend switching to GetMetricDataV2 for more up-to-date features.
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#
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# <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
|
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# queue.
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#
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@@ -6680,6 +6697,9 @@ module Aws::Connect
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# If no grouping is specified, a summary of metrics for all queues is
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# returned.
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#
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# RoutingStepExpression is not a valid filter for GetMetricData and we
|
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# recommend switching to GetMetricDataV2 for more up-to-date features.
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#
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# @option params [required, Array<Types::HistoricalMetric>] :historical_metrics
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# The metrics to retrieve. Specify the name, unit, and statistic for
|
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# each metric. The following historical metrics are available. For a
|
@@ -7009,6 +7029,8 @@ module Aws::Connect
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#
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# * Feature
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#
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# * Routing step expression
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#
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# At least one filter must be passed from queues, routing profiles,
|
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# agents, or user hierarchy groups.
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#
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@@ -7022,7 +7044,8 @@ module Aws::Connect
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# `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
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# `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
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# `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
|
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-
# `FEATURE` \| `contact/segmentAttributes/connect:Subtype`
|
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# `FEATURE` \| `contact/segmentAttributes/connect:Subtype` \|
|
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# `ROUTING_STEP_EXPRESSION`
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#
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# * **Filter values**: A maximum of 100 filter values are supported in a
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# single request. VOICE, CHAT, and TASK are valid `filterValue` for
|
@@ -7039,6 +7062,9 @@ module Aws::Connect
|
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# `connect:WebRTC` are valid `filterValue` examples (not exhaustive)
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# for the `contact/segmentAttributes/connect:Subtype filter` key.
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#
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# ROUTING\_STEP\_EXPRESSION is a valid filter key with a filter value
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# up to 3000 length.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
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@@ -7055,7 +7081,8 @@ module Aws::Connect
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# `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
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# `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
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# `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`,
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-
# `contact/segmentAttributes/connect:Subtype`
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# `contact/segmentAttributes/connect:Subtype` \|
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# `ROUTING_STEP_EXPRESSION`
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#
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# @option params [required, Array<Types::MetricV2>] :metrics
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# The metrics to retrieve. Specify the name, groupings, and filters for
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@@ -7220,7 +7247,8 @@ module Aws::Connect
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# : Unit: Seconds
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#
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# Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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# Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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# Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
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# RoutingStepExpression
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#
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# <note markdown="1"> Feature is a valid filter but not a valid grouping.
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#
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@@ -7358,7 +7386,8 @@ module Aws::Connect
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# : Unit: Count
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#
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# Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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# Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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# Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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# RoutingStepExpression
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#
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# CONTACTS\_CREATED
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#
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@@ -7380,7 +7409,8 @@ module Aws::Connect
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# Valid metric filter key: `INITIATION_METHOD`, `DISCONNECT_REASON`
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#
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# Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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# Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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# Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
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# RoutingStepExpression
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#
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# <note markdown="1"> Feature is a valid filter but not a valid grouping.
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#
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@@ -7478,6 +7508,18 @@ module Aws::Connect
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# Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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# Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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#
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# PERCENT\_CONTACTS\_STEP\_EXPIRED
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#
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# : Unit: Percent
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#
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# Valid groupings and filters: Queue, RoutingStepExpression
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#
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# PERCENT\_CONTACTS\_STEP\_JOINED
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#
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# : Unit: Percent
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#
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# Valid groupings and filters: Queue, RoutingStepExpression
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#
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# PERCENT\_NON\_TALK\_TIME
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#
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# : This metric is available only for contacts analyzed by Contact Lens
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@@ -7530,6 +7572,12 @@ module Aws::Connect
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# 604800 (inclusive), in seconds. For `Comparison`, you must enter
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# `LT` (for "Less than").
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#
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# STEP\_CONTACTS\_QUEUED
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#
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# : Unit: Count
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#
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# Valid groupings and filters: Queue, RoutingStepExpression
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#
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# SUM\_AFTER\_CONTACT\_WORK\_TIME
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#
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# : Unit: Seconds
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@@ -8802,7 +8850,7 @@ module Aws::Connect
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# @example Response structure
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#
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# resp.attributes #=> Array
|
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-
# resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING"
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+
# resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING", "ENHANCED_CHAT_MONITORING"
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# resp.attributes[0].value #=> String
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# resp.next_token #=> String
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#
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@@ -9658,7 +9706,7 @@ module Aws::Connect
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# resp.segments #=> Array
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# resp.segments[0].transcript.id #=> String
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# resp.segments[0].transcript.participant_id #=> String
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-
# resp.segments[0].transcript.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT"
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# resp.segments[0].transcript.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT", "SUPERVISOR"
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# resp.segments[0].transcript.display_name #=> String
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# resp.segments[0].transcript.content #=> String
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# resp.segments[0].transcript.content_type #=> String
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@@ -9681,13 +9729,13 @@ module Aws::Connect
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# resp.segments[0].issues.issues_detected[0].transcript_items[0].character_offsets.end_offset_char #=> Integer
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# resp.segments[0].event.id #=> String
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# resp.segments[0].event.participant_id #=> String
|
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-
# resp.segments[0].event.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT"
|
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+
# resp.segments[0].event.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT", "SUPERVISOR"
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# resp.segments[0].event.display_name #=> String
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# resp.segments[0].event.event_type #=> String
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# resp.segments[0].event.time.absolute_time #=> Time
|
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# resp.segments[0].attachments.id #=> String
|
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# resp.segments[0].attachments.participant_id #=> String
|
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-
# resp.segments[0].attachments.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT"
|
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+
# resp.segments[0].attachments.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT", "SUPERVISOR"
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# resp.segments[0].attachments.display_name #=> String
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# resp.segments[0].attachments.attachments #=> Array
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# resp.segments[0].attachments.attachments[0].attachment_name #=> String
|
@@ -10691,7 +10739,8 @@ module Aws::Connect
|
|
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|
# @option params [Array<String>] :allowed_monitor_capabilities
|
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|
# Specify which monitoring actions the user is allowed to take. For
|
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|
# example, whether the user is allowed to escalate from silent
|
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|
-
# monitoring to barge.
|
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|
+
# monitoring to barge. AllowedMonitorCapabilities is required if barge
|
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# is enabled.
|
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#
|
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|
# @option params [String] :client_token
|
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|
# A unique, case-sensitive identifier that you provide to ensure the
|
@@ -11147,7 +11196,7 @@ module Aws::Connect
|
|
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# transcript: {
|
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|
# criteria: [ # required
|
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|
# {
|
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|
-
# participant_role: "AGENT", # required, accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT
|
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|
+
# participant_role: "AGENT", # required, accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT, SUPERVISOR
|
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|
# search_text: ["SearchText"], # required
|
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# match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY
|
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# },
|
@@ -14454,7 +14503,7 @@ module Aws::Connect
|
|
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|
#
|
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|
# resp = client.update_instance_attribute({
|
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|
# instance_id: "InstanceId", # required
|
14457
|
-
# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING
|
14506
|
+
# attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING, ENHANCED_CHAT_MONITORING
|
14458
14507
|
# value: "InstanceAttributeValue", # required
|
14459
14508
|
# })
|
14460
14509
|
#
|
@@ -16195,7 +16244,7 @@ module Aws::Connect
|
|
16195
16244
|
params: params,
|
16196
16245
|
config: config)
|
16197
16246
|
context[:gem_name] = 'aws-sdk-connect'
|
16198
|
-
context[:gem_version] = '1.
|
16247
|
+
context[:gem_version] = '1.148.0'
|
16199
16248
|
Seahorse::Client::Request.new(handlers, context)
|
16200
16249
|
end
|
16201
16250
|
|
@@ -1693,7 +1693,7 @@ module Aws::Connect
|
|
1693
1693
|
:queue_time_adjustment_seconds,
|
1694
1694
|
:queue_priority,
|
1695
1695
|
:tags)
|
1696
|
-
SENSITIVE = []
|
1696
|
+
SENSITIVE = [:name, :description]
|
1697
1697
|
include Aws::Structure
|
1698
1698
|
end
|
1699
1699
|
|
@@ -3619,7 +3619,7 @@ module Aws::Connect
|
|
3619
3619
|
:hierarchy_group_id,
|
3620
3620
|
:instance_id,
|
3621
3621
|
:tags)
|
3622
|
-
SENSITIVE = []
|
3622
|
+
SENSITIVE = [:password]
|
3623
3623
|
include Aws::Structure
|
3624
3624
|
end
|
3625
3625
|
|
@@ -6743,6 +6743,14 @@ module Aws::Connect
|
|
6743
6743
|
#
|
6744
6744
|
# @!attribute [rw] value
|
6745
6745
|
# The note for an item (section or question) in a contact evaluation.
|
6746
|
+
#
|
6747
|
+
# <note markdown="1"> Even though a note in an evaluation can have up to 3072 chars, there
|
6748
|
+
# is also a limit on the total number of chars for all the notes in
|
6749
|
+
# the evaluation combined. Assuming there are N questions in the
|
6750
|
+
# evaluation being submitted, then the max char limit for all notes
|
6751
|
+
# combined is N x 1024.
|
6752
|
+
#
|
6753
|
+
# </note>
|
6746
6754
|
# @return [String]
|
6747
6755
|
#
|
6748
6756
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationNote AWS API Documentation
|
@@ -7056,11 +7064,16 @@ module Aws::Connect
|
|
7056
7064
|
#
|
7057
7065
|
# * Channels: 3 (VOICE, CHAT, and TASK channels are supported.)
|
7058
7066
|
#
|
7067
|
+
# * RoutingStepExpressions: 50
|
7068
|
+
#
|
7059
7069
|
# Metric data is retrieved only for the resources associated with the
|
7060
7070
|
# queues or routing profiles, and by any channels included in the
|
7061
7071
|
# filter. (You cannot filter by both queue AND routing profile.) You
|
7062
7072
|
# can include both resource IDs and resource ARNs in the same request.
|
7063
7073
|
#
|
7074
|
+
# When using `RoutingStepExpression`, you need to pass exactly one
|
7075
|
+
# `QueueId`.
|
7076
|
+
#
|
7064
7077
|
# Currently tagging is only supported on the resources that are passed
|
7065
7078
|
# in the filter.
|
7066
7079
|
# @return [Types::Filters]
|
@@ -7080,6 +7093,9 @@ module Aws::Connect
|
|
7080
7093
|
#
|
7081
7094
|
# * If no `Grouping` is included in the request, a summary of metrics
|
7082
7095
|
# is returned.
|
7096
|
+
#
|
7097
|
+
# * When using the `RoutingStepExpression` filter, group by
|
7098
|
+
# `ROUTING_STEP_EXPRESSION` is required.
|
7083
7099
|
# @return [Array<String>]
|
7084
7100
|
#
|
7085
7101
|
# @!attribute [rw] current_metrics
|
@@ -7164,6 +7180,12 @@ module Aws::Connect
|
|
7164
7180
|
#
|
7165
7181
|
# The actual OLDEST\_CONTACT\_AGE is 24 seconds.
|
7166
7182
|
#
|
7183
|
+
# When the filter `RoutingStepExpression` is used, this metric is
|
7184
|
+
# still calculated from enqueue time. For example, if a contact that
|
7185
|
+
# has been queued under `<Expression 1>` for 10 seconds has expired
|
7186
|
+
# and `<Expression 2>` becomes active, then `OLDEST_CONTACT_AGE` for
|
7187
|
+
# this queue will be counted starting from 10, not 0.
|
7188
|
+
#
|
7167
7189
|
# Name in real-time metrics report: [Oldest][11]
|
7168
7190
|
#
|
7169
7191
|
# SLOTS\_ACTIVE
|
@@ -7385,7 +7407,7 @@ module Aws::Connect
|
|
7385
7407
|
:sign_in_url,
|
7386
7408
|
:user_arn,
|
7387
7409
|
:user_id)
|
7388
|
-
SENSITIVE = []
|
7410
|
+
SENSITIVE = [:credentials]
|
7389
7411
|
include Aws::Structure
|
7390
7412
|
end
|
7391
7413
|
|
@@ -7475,6 +7497,9 @@ module Aws::Connect
|
|
7475
7497
|
# both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
|
7476
7498
|
# TASK channels are supported.
|
7477
7499
|
#
|
7500
|
+
# RoutingStepExpression is not a valid filter for GetMetricData and we
|
7501
|
+
# recommend switching to GetMetricDataV2 for more up-to-date features.
|
7502
|
+
#
|
7478
7503
|
# <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
|
7479
7504
|
# queue.
|
7480
7505
|
#
|
@@ -7489,6 +7514,9 @@ module Aws::Connect
|
|
7489
7514
|
#
|
7490
7515
|
# If no grouping is specified, a summary of metrics for all queues is
|
7491
7516
|
# returned.
|
7517
|
+
#
|
7518
|
+
# RoutingStepExpression is not a valid filter for GetMetricData and we
|
7519
|
+
# recommend switching to GetMetricDataV2 for more up-to-date features.
|
7492
7520
|
# @return [Array<String>]
|
7493
7521
|
#
|
7494
7522
|
# @!attribute [rw] historical_metrics
|
@@ -7786,6 +7814,8 @@ module Aws::Connect
|
|
7786
7814
|
#
|
7787
7815
|
# * Feature
|
7788
7816
|
#
|
7817
|
+
# * Routing step expression
|
7818
|
+
#
|
7789
7819
|
# At least one filter must be passed from queues, routing profiles,
|
7790
7820
|
# agents, or user hierarchy groups.
|
7791
7821
|
#
|
@@ -7799,7 +7829,8 @@ module Aws::Connect
|
|
7799
7829
|
# `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
|
7800
7830
|
# `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
|
7801
7831
|
# `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
|
7802
|
-
# `FEATURE` \| `contact/segmentAttributes/connect:Subtype`
|
7832
|
+
# `FEATURE` \| `contact/segmentAttributes/connect:Subtype` \|
|
7833
|
+
# `ROUTING_STEP_EXPRESSION`
|
7803
7834
|
#
|
7804
7835
|
# * **Filter values**: A maximum of 100 filter values are supported in
|
7805
7836
|
# a single request. VOICE, CHAT, and TASK are valid `filterValue`
|
@@ -7816,6 +7847,9 @@ module Aws::Connect
|
|
7816
7847
|
# `connect:WebRTC` are valid `filterValue` examples (not exhaustive)
|
7817
7848
|
# for the `contact/segmentAttributes/connect:Subtype filter` key.
|
7818
7849
|
#
|
7850
|
+
# ROUTING\_STEP\_EXPRESSION is a valid filter key with a filter
|
7851
|
+
# value up to 3000 length.
|
7852
|
+
#
|
7819
7853
|
#
|
7820
7854
|
#
|
7821
7855
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
|
@@ -7833,7 +7867,8 @@ module Aws::Connect
|
|
7833
7867
|
# `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
|
7834
7868
|
# `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
|
7835
7869
|
# `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`,
|
7836
|
-
# `contact/segmentAttributes/connect:Subtype`
|
7870
|
+
# `contact/segmentAttributes/connect:Subtype` \|
|
7871
|
+
# `ROUTING_STEP_EXPRESSION`
|
7837
7872
|
# @return [Array<String>]
|
7838
7873
|
#
|
7839
7874
|
# @!attribute [rw] metrics
|
@@ -8006,7 +8041,7 @@ module Aws::Connect
|
|
8006
8041
|
#
|
8007
8042
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
8008
8043
|
# Agent, Agent Hierarchy, Feature,
|
8009
|
-
# contact/segmentAttributes/connect:Subtype
|
8044
|
+
# contact/segmentAttributes/connect:Subtype, RoutingStepExpression
|
8010
8045
|
#
|
8011
8046
|
# <note markdown="1"> Feature is a valid filter but not a valid grouping.
|
8012
8047
|
#
|
@@ -8146,7 +8181,8 @@ module Aws::Connect
|
|
8146
8181
|
# : Unit: Count
|
8147
8182
|
#
|
8148
8183
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
8149
|
-
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
|
8184
|
+
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
|
8185
|
+
# RoutingStepExpression
|
8150
8186
|
#
|
8151
8187
|
# CONTACTS\_CREATED
|
8152
8188
|
#
|
@@ -8169,7 +8205,7 @@ module Aws::Connect
|
|
8169
8205
|
#
|
8170
8206
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
8171
8207
|
# Agent, Agent Hierarchy, Feature,
|
8172
|
-
# contact/segmentAttributes/connect:Subtype
|
8208
|
+
# contact/segmentAttributes/connect:Subtype, RoutingStepExpression
|
8173
8209
|
#
|
8174
8210
|
# <note markdown="1"> Feature is a valid filter but not a valid grouping.
|
8175
8211
|
#
|
@@ -8268,6 +8304,18 @@ module Aws::Connect
|
|
8268
8304
|
# Valid groupings and filters: Queue, Channel, Routing Profile,
|
8269
8305
|
# Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
|
8270
8306
|
#
|
8307
|
+
# PERCENT\_CONTACTS\_STEP\_EXPIRED
|
8308
|
+
#
|
8309
|
+
# : Unit: Percent
|
8310
|
+
#
|
8311
|
+
# Valid groupings and filters: Queue, RoutingStepExpression
|
8312
|
+
#
|
8313
|
+
# PERCENT\_CONTACTS\_STEP\_JOINED
|
8314
|
+
#
|
8315
|
+
# : Unit: Percent
|
8316
|
+
#
|
8317
|
+
# Valid groupings and filters: Queue, RoutingStepExpression
|
8318
|
+
#
|
8271
8319
|
# PERCENT\_NON\_TALK\_TIME
|
8272
8320
|
#
|
8273
8321
|
# : This metric is available only for contacts analyzed by Contact
|
@@ -8320,6 +8368,12 @@ module Aws::Connect
|
|
8320
8368
|
# 604800 (inclusive), in seconds. For `Comparison`, you must enter
|
8321
8369
|
# `LT` (for "Less than").
|
8322
8370
|
#
|
8371
|
+
# STEP\_CONTACTS\_QUEUED
|
8372
|
+
#
|
8373
|
+
# : Unit: Count
|
8374
|
+
#
|
8375
|
+
# Valid groupings and filters: Queue, RoutingStepExpression
|
8376
|
+
#
|
8323
8377
|
# SUM\_AFTER\_CONTACT\_WORK\_TIME
|
8324
8378
|
#
|
8325
8379
|
# : Unit: Seconds
|
@@ -12573,7 +12627,8 @@ module Aws::Connect
|
|
12573
12627
|
# @!attribute [rw] allowed_monitor_capabilities
|
12574
12628
|
# Specify which monitoring actions the user is allowed to take. For
|
12575
12629
|
# example, whether the user is allowed to escalate from silent
|
12576
|
-
# monitoring to barge.
|
12630
|
+
# monitoring to barge. AllowedMonitorCapabilities is required if barge
|
12631
|
+
# is enabled.
|
12577
12632
|
# @return [Array<String>]
|
12578
12633
|
#
|
12579
12634
|
# @!attribute [rw] client_token
|
@@ -16957,7 +17012,7 @@ module Aws::Connect
|
|
16957
17012
|
:answer_machine_detection_config,
|
16958
17013
|
:campaign_id,
|
16959
17014
|
:traffic_type)
|
16960
|
-
SENSITIVE = []
|
17015
|
+
SENSITIVE = [:name, :description]
|
16961
17016
|
include Aws::Structure
|
16962
17017
|
end
|
16963
17018
|
|
@@ -17098,7 +17153,7 @@ module Aws::Connect
|
|
17098
17153
|
:task_template_id,
|
17099
17154
|
:quick_connect_id,
|
17100
17155
|
:related_contact_id)
|
17101
|
-
SENSITIVE = []
|
17156
|
+
SENSITIVE = [:name, :description]
|
17102
17157
|
include Aws::Structure
|
17103
17158
|
end
|
17104
17159
|
|
@@ -17200,7 +17255,7 @@ module Aws::Connect
|
|
17200
17255
|
:related_contact_id,
|
17201
17256
|
:references,
|
17202
17257
|
:description)
|
17203
|
-
SENSITIVE = []
|
17258
|
+
SENSITIVE = [:description]
|
17204
17259
|
include Aws::Structure
|
17205
17260
|
end
|
17206
17261
|
|
@@ -18599,7 +18654,7 @@ module Aws::Connect
|
|
18599
18654
|
:name,
|
18600
18655
|
:description,
|
18601
18656
|
:references)
|
18602
|
-
SENSITIVE = []
|
18657
|
+
SENSITIVE = [:name, :description]
|
18603
18658
|
include Aws::Structure
|
18604
18659
|
end
|
18605
18660
|
|
@@ -20281,7 +20336,7 @@ module Aws::Connect
|
|
20281
20336
|
:email,
|
20282
20337
|
:secondary_email,
|
20283
20338
|
:mobile)
|
20284
|
-
SENSITIVE = []
|
20339
|
+
SENSITIVE = [:first_name, :last_name, :email, :secondary_email]
|
20285
20340
|
include Aws::Structure
|
20286
20341
|
end
|
20287
20342
|
|
@@ -20300,7 +20355,7 @@ module Aws::Connect
|
|
20300
20355
|
class UserIdentityInfoLite < Struct.new(
|
20301
20356
|
:first_name,
|
20302
20357
|
:last_name)
|
20303
|
-
SENSITIVE = []
|
20358
|
+
SENSITIVE = [:first_name, :last_name]
|
20304
20359
|
include Aws::Structure
|
20305
20360
|
end
|
20306
20361
|
|
data/lib/aws-sdk-connect.rb
CHANGED
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: aws-sdk-connect
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.
|
4
|
+
version: 1.148.0
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Amazon Web Services
|
8
|
-
autorequire:
|
8
|
+
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2024-01-
|
11
|
+
date: 2024-01-12 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: aws-sdk-core
|
@@ -72,7 +72,7 @@ licenses:
|
|
72
72
|
metadata:
|
73
73
|
source_code_uri: https://github.com/aws/aws-sdk-ruby/tree/version-3/gems/aws-sdk-connect
|
74
74
|
changelog_uri: https://github.com/aws/aws-sdk-ruby/tree/version-3/gems/aws-sdk-connect/CHANGELOG.md
|
75
|
-
post_install_message:
|
75
|
+
post_install_message:
|
76
76
|
rdoc_options: []
|
77
77
|
require_paths:
|
78
78
|
- lib
|
@@ -87,8 +87,8 @@ required_rubygems_version: !ruby/object:Gem::Requirement
|
|
87
87
|
- !ruby/object:Gem::Version
|
88
88
|
version: '0'
|
89
89
|
requirements: []
|
90
|
-
rubygems_version: 3.
|
91
|
-
signing_key:
|
90
|
+
rubygems_version: 3.4.10
|
91
|
+
signing_key:
|
92
92
|
specification_version: 4
|
93
93
|
summary: AWS SDK for Ruby - Amazon Connect
|
94
94
|
test_files: []
|