aws-sdk-connect 1.146.0 → 1.148.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
checksums.yaml CHANGED
@@ -1,7 +1,7 @@
1
1
  ---
2
2
  SHA256:
3
- metadata.gz: d876c1683148288142bc7b159ae427404c0afc999135c30a952576396654b69e
4
- data.tar.gz: a1e5be93156bc719d4b92e3b012ed27334706b8845c6dd12fc1795583e06fc53
3
+ metadata.gz: d77c30e9a42174e28833a5cb2103f2007286daaf29a95d6da9b142e270c32bc1
4
+ data.tar.gz: 032a27a751d59b47044d2ff7f60ee37f6d744ae65ca511d100e40c012b273729
5
5
  SHA512:
6
- metadata.gz: affae199e119dbe25602ba0b73e9f6ba17365c16f9fc9ae5e51a50083f0f9291e829a32e9f04394d00c845b578d58e0e954adfef25b46e86bb40e1aa165b250a
7
- data.tar.gz: fbab7d9bbc5b56f49ee2237b25bd6f1650bf97b38663b7f709913e72e58e02fe641d7088eb97130e43b16980a21660a821624c39d38c2d10f65cd9eeef715bed
6
+ metadata.gz: 93dde24bed223d33736022b33f128696562b06380231dd99d2051272a4e50eabdc2ceb1c41004a8fddc4b887e98765ed41be6e470327c0e7cc328d27d4338586
7
+ data.tar.gz: d659128d5e2c35f2309ba884d9e51580ad4f5ddd10c51738e1d86dd1afd2ef1928382606a7a4fb5288079fa8f3c34903f4a804c71c5a66a85e4c82518e089121
data/CHANGELOG.md CHANGED
@@ -1,6 +1,16 @@
1
1
  Unreleased Changes
2
2
  ------------------
3
3
 
4
+ 1.148.0 (2024-01-12)
5
+ ------------------
6
+
7
+ * Feature - Supervisor Barge for Chat is now supported through the MonitorContact API.
8
+
9
+ 1.147.0 (2024-01-05)
10
+ ------------------
11
+
12
+ * Feature - Minor trait updates for User APIs
13
+
4
14
  1.146.0 (2024-01-03)
5
15
  ------------------
6
16
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.146.0
1
+ 1.148.0
@@ -2025,7 +2025,7 @@ module Aws::Connect
2025
2025
  # contact_id: "ContactId", # required
2026
2026
  # client_token: "ClientToken",
2027
2027
  # participant_details: { # required
2028
- # participant_role: "AGENT", # accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT
2028
+ # participant_role: "AGENT", # accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT, SUPERVISOR
2029
2029
  # display_name: "DisplayName",
2030
2030
  # },
2031
2031
  # })
@@ -4742,12 +4742,12 @@ module Aws::Connect
4742
4742
  #
4743
4743
  # resp = client.describe_instance_attribute({
4744
4744
  # instance_id: "InstanceId", # required
4745
- # attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING
4745
+ # attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING, ENHANCED_CHAT_MONITORING
4746
4746
  # })
4747
4747
  #
4748
4748
  # @example Response structure
4749
4749
  #
4750
- # resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING"
4750
+ # resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING", "ENHANCED_CHAT_MONITORING"
4751
4751
  # resp.attribute.value #=> String
4752
4752
  #
4753
4753
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceAttribute AWS API Documentation
@@ -6170,11 +6170,16 @@ module Aws::Connect
6170
6170
  #
6171
6171
  # * Channels: 3 (VOICE, CHAT, and TASK channels are supported.)
6172
6172
  #
6173
+ # * RoutingStepExpressions: 50
6174
+ #
6173
6175
  # Metric data is retrieved only for the resources associated with the
6174
6176
  # queues or routing profiles, and by any channels included in the
6175
6177
  # filter. (You cannot filter by both queue AND routing profile.) You can
6176
6178
  # include both resource IDs and resource ARNs in the same request.
6177
6179
  #
6180
+ # When using `RoutingStepExpression`, you need to pass exactly one
6181
+ # `QueueId`.
6182
+ #
6178
6183
  # Currently tagging is only supported on the resources that are passed
6179
6184
  # in the filter.
6180
6185
  #
@@ -6194,6 +6199,9 @@ module Aws::Connect
6194
6199
  # * If no `Grouping` is included in the request, a summary of metrics is
6195
6200
  # returned.
6196
6201
  #
6202
+ # * When using the `RoutingStepExpression` filter, group by
6203
+ # `ROUTING_STEP_EXPRESSION` is required.
6204
+ #
6197
6205
  # @option params [required, Array<Types::CurrentMetric>] :current_metrics
6198
6206
  # The metrics to retrieve. Specify the name and unit for each metric.
6199
6207
  # The following metrics are available. For a description of all the
@@ -6276,6 +6284,12 @@ module Aws::Connect
6276
6284
  #
6277
6285
  # The actual OLDEST\_CONTACT\_AGE is 24 seconds.
6278
6286
  #
6287
+ # When the filter `RoutingStepExpression` is used, this metric is
6288
+ # still calculated from enqueue time. For example, if a contact that
6289
+ # has been queued under `<Expression 1>` for 10 seconds has expired
6290
+ # and `<Expression 2>` becomes active, then `OLDEST_CONTACT_AGE` for
6291
+ # this queue will be counted starting from 10, not 0.
6292
+ #
6279
6293
  # Name in real-time metrics report: [Oldest][11]
6280
6294
  #
6281
6295
  # SLOTS\_ACTIVE
@@ -6666,6 +6680,9 @@ module Aws::Connect
6666
6680
  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
6667
6681
  # TASK channels are supported.
6668
6682
  #
6683
+ # RoutingStepExpression is not a valid filter for GetMetricData and we
6684
+ # recommend switching to GetMetricDataV2 for more up-to-date features.
6685
+ #
6669
6686
  # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
6670
6687
  # queue.
6671
6688
  #
@@ -6680,6 +6697,9 @@ module Aws::Connect
6680
6697
  # If no grouping is specified, a summary of metrics for all queues is
6681
6698
  # returned.
6682
6699
  #
6700
+ # RoutingStepExpression is not a valid filter for GetMetricData and we
6701
+ # recommend switching to GetMetricDataV2 for more up-to-date features.
6702
+ #
6683
6703
  # @option params [required, Array<Types::HistoricalMetric>] :historical_metrics
6684
6704
  # The metrics to retrieve. Specify the name, unit, and statistic for
6685
6705
  # each metric. The following historical metrics are available. For a
@@ -7009,6 +7029,8 @@ module Aws::Connect
7009
7029
  #
7010
7030
  # * Feature
7011
7031
  #
7032
+ # * Routing step expression
7033
+ #
7012
7034
  # At least one filter must be passed from queues, routing profiles,
7013
7035
  # agents, or user hierarchy groups.
7014
7036
  #
@@ -7022,7 +7044,8 @@ module Aws::Connect
7022
7044
  # `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
7023
7045
  # `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
7024
7046
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
7025
- # `FEATURE` \| `contact/segmentAttributes/connect:Subtype`
7047
+ # `FEATURE` \| `contact/segmentAttributes/connect:Subtype` \|
7048
+ # `ROUTING_STEP_EXPRESSION`
7026
7049
  #
7027
7050
  # * **Filter values**: A maximum of 100 filter values are supported in a
7028
7051
  # single request. VOICE, CHAT, and TASK are valid `filterValue` for
@@ -7039,6 +7062,9 @@ module Aws::Connect
7039
7062
  # `connect:WebRTC` are valid `filterValue` examples (not exhaustive)
7040
7063
  # for the `contact/segmentAttributes/connect:Subtype filter` key.
7041
7064
  #
7065
+ # ROUTING\_STEP\_EXPRESSION is a valid filter key with a filter value
7066
+ # up to 3000 length.
7067
+ #
7042
7068
  #
7043
7069
  #
7044
7070
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
@@ -7055,7 +7081,8 @@ module Aws::Connect
7055
7081
  # `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
7056
7082
  # `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
7057
7083
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`,
7058
- # `contact/segmentAttributes/connect:Subtype`
7084
+ # `contact/segmentAttributes/connect:Subtype` \|
7085
+ # `ROUTING_STEP_EXPRESSION`
7059
7086
  #
7060
7087
  # @option params [required, Array<Types::MetricV2>] :metrics
7061
7088
  # The metrics to retrieve. Specify the name, groupings, and filters for
@@ -7220,7 +7247,8 @@ module Aws::Connect
7220
7247
  # : Unit: Seconds
7221
7248
  #
7222
7249
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7223
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7250
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7251
+ # RoutingStepExpression
7224
7252
  #
7225
7253
  # <note markdown="1"> Feature is a valid filter but not a valid grouping.
7226
7254
  #
@@ -7358,7 +7386,8 @@ module Aws::Connect
7358
7386
  # : Unit: Count
7359
7387
  #
7360
7388
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7361
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7389
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
7390
+ # RoutingStepExpression
7362
7391
  #
7363
7392
  # CONTACTS\_CREATED
7364
7393
  #
@@ -7380,7 +7409,8 @@ module Aws::Connect
7380
7409
  # Valid metric filter key: `INITIATION_METHOD`, `DISCONNECT_REASON`
7381
7410
  #
7382
7411
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7383
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7412
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7413
+ # RoutingStepExpression
7384
7414
  #
7385
7415
  # <note markdown="1"> Feature is a valid filter but not a valid grouping.
7386
7416
  #
@@ -7478,6 +7508,18 @@ module Aws::Connect
7478
7508
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7479
7509
  # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7480
7510
  #
7511
+ # PERCENT\_CONTACTS\_STEP\_EXPIRED
7512
+ #
7513
+ # : Unit: Percent
7514
+ #
7515
+ # Valid groupings and filters: Queue, RoutingStepExpression
7516
+ #
7517
+ # PERCENT\_CONTACTS\_STEP\_JOINED
7518
+ #
7519
+ # : Unit: Percent
7520
+ #
7521
+ # Valid groupings and filters: Queue, RoutingStepExpression
7522
+ #
7481
7523
  # PERCENT\_NON\_TALK\_TIME
7482
7524
  #
7483
7525
  # : This metric is available only for contacts analyzed by Contact Lens
@@ -7530,6 +7572,12 @@ module Aws::Connect
7530
7572
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
7531
7573
  # `LT` (for "Less than").
7532
7574
  #
7575
+ # STEP\_CONTACTS\_QUEUED
7576
+ #
7577
+ # : Unit: Count
7578
+ #
7579
+ # Valid groupings and filters: Queue, RoutingStepExpression
7580
+ #
7533
7581
  # SUM\_AFTER\_CONTACT\_WORK\_TIME
7534
7582
  #
7535
7583
  # : Unit: Seconds
@@ -8802,7 +8850,7 @@ module Aws::Connect
8802
8850
  # @example Response structure
8803
8851
  #
8804
8852
  # resp.attributes #=> Array
8805
- # resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING"
8853
+ # resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA", "MULTI_PARTY_CONFERENCE", "HIGH_VOLUME_OUTBOUND", "ENHANCED_CONTACT_MONITORING", "ENHANCED_CHAT_MONITORING"
8806
8854
  # resp.attributes[0].value #=> String
8807
8855
  # resp.next_token #=> String
8808
8856
  #
@@ -9658,7 +9706,7 @@ module Aws::Connect
9658
9706
  # resp.segments #=> Array
9659
9707
  # resp.segments[0].transcript.id #=> String
9660
9708
  # resp.segments[0].transcript.participant_id #=> String
9661
- # resp.segments[0].transcript.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT"
9709
+ # resp.segments[0].transcript.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT", "SUPERVISOR"
9662
9710
  # resp.segments[0].transcript.display_name #=> String
9663
9711
  # resp.segments[0].transcript.content #=> String
9664
9712
  # resp.segments[0].transcript.content_type #=> String
@@ -9681,13 +9729,13 @@ module Aws::Connect
9681
9729
  # resp.segments[0].issues.issues_detected[0].transcript_items[0].character_offsets.end_offset_char #=> Integer
9682
9730
  # resp.segments[0].event.id #=> String
9683
9731
  # resp.segments[0].event.participant_id #=> String
9684
- # resp.segments[0].event.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT"
9732
+ # resp.segments[0].event.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT", "SUPERVISOR"
9685
9733
  # resp.segments[0].event.display_name #=> String
9686
9734
  # resp.segments[0].event.event_type #=> String
9687
9735
  # resp.segments[0].event.time.absolute_time #=> Time
9688
9736
  # resp.segments[0].attachments.id #=> String
9689
9737
  # resp.segments[0].attachments.participant_id #=> String
9690
- # resp.segments[0].attachments.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT"
9738
+ # resp.segments[0].attachments.participant_role #=> String, one of "AGENT", "CUSTOMER", "SYSTEM", "CUSTOM_BOT", "SUPERVISOR"
9691
9739
  # resp.segments[0].attachments.display_name #=> String
9692
9740
  # resp.segments[0].attachments.attachments #=> Array
9693
9741
  # resp.segments[0].attachments.attachments[0].attachment_name #=> String
@@ -10691,7 +10739,8 @@ module Aws::Connect
10691
10739
  # @option params [Array<String>] :allowed_monitor_capabilities
10692
10740
  # Specify which monitoring actions the user is allowed to take. For
10693
10741
  # example, whether the user is allowed to escalate from silent
10694
- # monitoring to barge.
10742
+ # monitoring to barge. AllowedMonitorCapabilities is required if barge
10743
+ # is enabled.
10695
10744
  #
10696
10745
  # @option params [String] :client_token
10697
10746
  # A unique, case-sensitive identifier that you provide to ensure the
@@ -11147,7 +11196,7 @@ module Aws::Connect
11147
11196
  # transcript: {
11148
11197
  # criteria: [ # required
11149
11198
  # {
11150
- # participant_role: "AGENT", # required, accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT
11199
+ # participant_role: "AGENT", # required, accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT, SUPERVISOR
11151
11200
  # search_text: ["SearchText"], # required
11152
11201
  # match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY
11153
11202
  # },
@@ -14454,7 +14503,7 @@ module Aws::Connect
14454
14503
  #
14455
14504
  # resp = client.update_instance_attribute({
14456
14505
  # instance_id: "InstanceId", # required
14457
- # attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING
14506
+ # attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA, MULTI_PARTY_CONFERENCE, HIGH_VOLUME_OUTBOUND, ENHANCED_CONTACT_MONITORING, ENHANCED_CHAT_MONITORING
14458
14507
  # value: "InstanceAttributeValue", # required
14459
14508
  # })
14460
14509
  #
@@ -16195,7 +16244,7 @@ module Aws::Connect
16195
16244
  params: params,
16196
16245
  config: config)
16197
16246
  context[:gem_name] = 'aws-sdk-connect'
16198
- context[:gem_version] = '1.146.0'
16247
+ context[:gem_version] = '1.148.0'
16199
16248
  Seahorse::Client::Request.new(handlers, context)
16200
16249
  end
16201
16250
 
@@ -1693,7 +1693,7 @@ module Aws::Connect
1693
1693
  :queue_time_adjustment_seconds,
1694
1694
  :queue_priority,
1695
1695
  :tags)
1696
- SENSITIVE = []
1696
+ SENSITIVE = [:name, :description]
1697
1697
  include Aws::Structure
1698
1698
  end
1699
1699
 
@@ -3619,7 +3619,7 @@ module Aws::Connect
3619
3619
  :hierarchy_group_id,
3620
3620
  :instance_id,
3621
3621
  :tags)
3622
- SENSITIVE = []
3622
+ SENSITIVE = [:password]
3623
3623
  include Aws::Structure
3624
3624
  end
3625
3625
 
@@ -6743,6 +6743,14 @@ module Aws::Connect
6743
6743
  #
6744
6744
  # @!attribute [rw] value
6745
6745
  # The note for an item (section or question) in a contact evaluation.
6746
+ #
6747
+ # <note markdown="1"> Even though a note in an evaluation can have up to 3072 chars, there
6748
+ # is also a limit on the total number of chars for all the notes in
6749
+ # the evaluation combined. Assuming there are N questions in the
6750
+ # evaluation being submitted, then the max char limit for all notes
6751
+ # combined is N x 1024.
6752
+ #
6753
+ # </note>
6746
6754
  # @return [String]
6747
6755
  #
6748
6756
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EvaluationNote AWS API Documentation
@@ -7056,11 +7064,16 @@ module Aws::Connect
7056
7064
  #
7057
7065
  # * Channels: 3 (VOICE, CHAT, and TASK channels are supported.)
7058
7066
  #
7067
+ # * RoutingStepExpressions: 50
7068
+ #
7059
7069
  # Metric data is retrieved only for the resources associated with the
7060
7070
  # queues or routing profiles, and by any channels included in the
7061
7071
  # filter. (You cannot filter by both queue AND routing profile.) You
7062
7072
  # can include both resource IDs and resource ARNs in the same request.
7063
7073
  #
7074
+ # When using `RoutingStepExpression`, you need to pass exactly one
7075
+ # `QueueId`.
7076
+ #
7064
7077
  # Currently tagging is only supported on the resources that are passed
7065
7078
  # in the filter.
7066
7079
  # @return [Types::Filters]
@@ -7080,6 +7093,9 @@ module Aws::Connect
7080
7093
  #
7081
7094
  # * If no `Grouping` is included in the request, a summary of metrics
7082
7095
  # is returned.
7096
+ #
7097
+ # * When using the `RoutingStepExpression` filter, group by
7098
+ # `ROUTING_STEP_EXPRESSION` is required.
7083
7099
  # @return [Array<String>]
7084
7100
  #
7085
7101
  # @!attribute [rw] current_metrics
@@ -7164,6 +7180,12 @@ module Aws::Connect
7164
7180
  #
7165
7181
  # The actual OLDEST\_CONTACT\_AGE is 24 seconds.
7166
7182
  #
7183
+ # When the filter `RoutingStepExpression` is used, this metric is
7184
+ # still calculated from enqueue time. For example, if a contact that
7185
+ # has been queued under `<Expression 1>` for 10 seconds has expired
7186
+ # and `<Expression 2>` becomes active, then `OLDEST_CONTACT_AGE` for
7187
+ # this queue will be counted starting from 10, not 0.
7188
+ #
7167
7189
  # Name in real-time metrics report: [Oldest][11]
7168
7190
  #
7169
7191
  # SLOTS\_ACTIVE
@@ -7385,7 +7407,7 @@ module Aws::Connect
7385
7407
  :sign_in_url,
7386
7408
  :user_arn,
7387
7409
  :user_id)
7388
- SENSITIVE = []
7410
+ SENSITIVE = [:credentials]
7389
7411
  include Aws::Structure
7390
7412
  end
7391
7413
 
@@ -7475,6 +7497,9 @@ module Aws::Connect
7475
7497
  # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
7476
7498
  # TASK channels are supported.
7477
7499
  #
7500
+ # RoutingStepExpression is not a valid filter for GetMetricData and we
7501
+ # recommend switching to GetMetricDataV2 for more up-to-date features.
7502
+ #
7478
7503
  # <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
7479
7504
  # queue.
7480
7505
  #
@@ -7489,6 +7514,9 @@ module Aws::Connect
7489
7514
  #
7490
7515
  # If no grouping is specified, a summary of metrics for all queues is
7491
7516
  # returned.
7517
+ #
7518
+ # RoutingStepExpression is not a valid filter for GetMetricData and we
7519
+ # recommend switching to GetMetricDataV2 for more up-to-date features.
7492
7520
  # @return [Array<String>]
7493
7521
  #
7494
7522
  # @!attribute [rw] historical_metrics
@@ -7786,6 +7814,8 @@ module Aws::Connect
7786
7814
  #
7787
7815
  # * Feature
7788
7816
  #
7817
+ # * Routing step expression
7818
+ #
7789
7819
  # At least one filter must be passed from queues, routing profiles,
7790
7820
  # agents, or user hierarchy groups.
7791
7821
  #
@@ -7799,7 +7829,8 @@ module Aws::Connect
7799
7829
  # `AGENT` \| `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
7800
7830
  # `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
7801
7831
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
7802
- # `FEATURE` \| `contact/segmentAttributes/connect:Subtype`
7832
+ # `FEATURE` \| `contact/segmentAttributes/connect:Subtype` \|
7833
+ # `ROUTING_STEP_EXPRESSION`
7803
7834
  #
7804
7835
  # * **Filter values**: A maximum of 100 filter values are supported in
7805
7836
  # a single request. VOICE, CHAT, and TASK are valid `filterValue`
@@ -7816,6 +7847,9 @@ module Aws::Connect
7816
7847
  # `connect:WebRTC` are valid `filterValue` examples (not exhaustive)
7817
7848
  # for the `contact/segmentAttributes/connect:Subtype filter` key.
7818
7849
  #
7850
+ # ROUTING\_STEP\_EXPRESSION is a valid filter key with a filter
7851
+ # value up to 3000 length.
7852
+ #
7819
7853
  #
7820
7854
  #
7821
7855
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
@@ -7833,7 +7867,8 @@ module Aws::Connect
7833
7867
  # `CHANNEL` \| `AGENT_HIERARCHY_LEVEL_ONE` \|
7834
7868
  # `AGENT_HIERARCHY_LEVEL_TWO` \| `AGENT_HIERARCHY_LEVEL_THREE` \|
7835
7869
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE`,
7836
- # `contact/segmentAttributes/connect:Subtype`
7870
+ # `contact/segmentAttributes/connect:Subtype` \|
7871
+ # `ROUTING_STEP_EXPRESSION`
7837
7872
  # @return [Array<String>]
7838
7873
  #
7839
7874
  # @!attribute [rw] metrics
@@ -8006,7 +8041,7 @@ module Aws::Connect
8006
8041
  #
8007
8042
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8008
8043
  # Agent, Agent Hierarchy, Feature,
8009
- # contact/segmentAttributes/connect:Subtype
8044
+ # contact/segmentAttributes/connect:Subtype, RoutingStepExpression
8010
8045
  #
8011
8046
  # <note markdown="1"> Feature is a valid filter but not a valid grouping.
8012
8047
  #
@@ -8146,7 +8181,8 @@ module Aws::Connect
8146
8181
  # : Unit: Count
8147
8182
  #
8148
8183
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8149
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8184
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
8185
+ # RoutingStepExpression
8150
8186
  #
8151
8187
  # CONTACTS\_CREATED
8152
8188
  #
@@ -8169,7 +8205,7 @@ module Aws::Connect
8169
8205
  #
8170
8206
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8171
8207
  # Agent, Agent Hierarchy, Feature,
8172
- # contact/segmentAttributes/connect:Subtype
8208
+ # contact/segmentAttributes/connect:Subtype, RoutingStepExpression
8173
8209
  #
8174
8210
  # <note markdown="1"> Feature is a valid filter but not a valid grouping.
8175
8211
  #
@@ -8268,6 +8304,18 @@ module Aws::Connect
8268
8304
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8269
8305
  # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8270
8306
  #
8307
+ # PERCENT\_CONTACTS\_STEP\_EXPIRED
8308
+ #
8309
+ # : Unit: Percent
8310
+ #
8311
+ # Valid groupings and filters: Queue, RoutingStepExpression
8312
+ #
8313
+ # PERCENT\_CONTACTS\_STEP\_JOINED
8314
+ #
8315
+ # : Unit: Percent
8316
+ #
8317
+ # Valid groupings and filters: Queue, RoutingStepExpression
8318
+ #
8271
8319
  # PERCENT\_NON\_TALK\_TIME
8272
8320
  #
8273
8321
  # : This metric is available only for contacts analyzed by Contact
@@ -8320,6 +8368,12 @@ module Aws::Connect
8320
8368
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
8321
8369
  # `LT` (for "Less than").
8322
8370
  #
8371
+ # STEP\_CONTACTS\_QUEUED
8372
+ #
8373
+ # : Unit: Count
8374
+ #
8375
+ # Valid groupings and filters: Queue, RoutingStepExpression
8376
+ #
8323
8377
  # SUM\_AFTER\_CONTACT\_WORK\_TIME
8324
8378
  #
8325
8379
  # : Unit: Seconds
@@ -12573,7 +12627,8 @@ module Aws::Connect
12573
12627
  # @!attribute [rw] allowed_monitor_capabilities
12574
12628
  # Specify which monitoring actions the user is allowed to take. For
12575
12629
  # example, whether the user is allowed to escalate from silent
12576
- # monitoring to barge.
12630
+ # monitoring to barge. AllowedMonitorCapabilities is required if barge
12631
+ # is enabled.
12577
12632
  # @return [Array<String>]
12578
12633
  #
12579
12634
  # @!attribute [rw] client_token
@@ -16957,7 +17012,7 @@ module Aws::Connect
16957
17012
  :answer_machine_detection_config,
16958
17013
  :campaign_id,
16959
17014
  :traffic_type)
16960
- SENSITIVE = []
17015
+ SENSITIVE = [:name, :description]
16961
17016
  include Aws::Structure
16962
17017
  end
16963
17018
 
@@ -17098,7 +17153,7 @@ module Aws::Connect
17098
17153
  :task_template_id,
17099
17154
  :quick_connect_id,
17100
17155
  :related_contact_id)
17101
- SENSITIVE = []
17156
+ SENSITIVE = [:name, :description]
17102
17157
  include Aws::Structure
17103
17158
  end
17104
17159
 
@@ -17200,7 +17255,7 @@ module Aws::Connect
17200
17255
  :related_contact_id,
17201
17256
  :references,
17202
17257
  :description)
17203
- SENSITIVE = []
17258
+ SENSITIVE = [:description]
17204
17259
  include Aws::Structure
17205
17260
  end
17206
17261
 
@@ -18599,7 +18654,7 @@ module Aws::Connect
18599
18654
  :name,
18600
18655
  :description,
18601
18656
  :references)
18602
- SENSITIVE = []
18657
+ SENSITIVE = [:name, :description]
18603
18658
  include Aws::Structure
18604
18659
  end
18605
18660
 
@@ -20281,7 +20336,7 @@ module Aws::Connect
20281
20336
  :email,
20282
20337
  :secondary_email,
20283
20338
  :mobile)
20284
- SENSITIVE = []
20339
+ SENSITIVE = [:first_name, :last_name, :email, :secondary_email]
20285
20340
  include Aws::Structure
20286
20341
  end
20287
20342
 
@@ -20300,7 +20355,7 @@ module Aws::Connect
20300
20355
  class UserIdentityInfoLite < Struct.new(
20301
20356
  :first_name,
20302
20357
  :last_name)
20303
- SENSITIVE = []
20358
+ SENSITIVE = [:first_name, :last_name]
20304
20359
  include Aws::Structure
20305
20360
  end
20306
20361
 
@@ -52,6 +52,6 @@ require_relative 'aws-sdk-connect/customizations'
52
52
  # @!group service
53
53
  module Aws::Connect
54
54
 
55
- GEM_VERSION = '1.146.0'
55
+ GEM_VERSION = '1.148.0'
56
56
 
57
57
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.146.0
4
+ version: 1.148.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
- autorequire:
8
+ autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2024-01-03 00:00:00.000000000 Z
11
+ date: 2024-01-12 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core
@@ -72,7 +72,7 @@ licenses:
72
72
  metadata:
73
73
  source_code_uri: https://github.com/aws/aws-sdk-ruby/tree/version-3/gems/aws-sdk-connect
74
74
  changelog_uri: https://github.com/aws/aws-sdk-ruby/tree/version-3/gems/aws-sdk-connect/CHANGELOG.md
75
- post_install_message:
75
+ post_install_message:
76
76
  rdoc_options: []
77
77
  require_paths:
78
78
  - lib
@@ -87,8 +87,8 @@ required_rubygems_version: !ruby/object:Gem::Requirement
87
87
  - !ruby/object:Gem::Version
88
88
  version: '0'
89
89
  requirements: []
90
- rubygems_version: 3.1.6
91
- signing_key:
90
+ rubygems_version: 3.4.10
91
+ signing_key:
92
92
  specification_version: 4
93
93
  summary: AWS SDK for Ruby - Amazon Connect
94
94
  test_files: []