aws-sdk-connect 1.144.0 → 1.145.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +597 -3
- data/lib/aws-sdk-connect/client_api.rb +474 -0
- data/lib/aws-sdk-connect/endpoints.rb +168 -0
- data/lib/aws-sdk-connect/plugins/endpoints.rb +24 -0
- data/lib/aws-sdk-connect/types.rb +962 -9
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +2 -2
@@ -155,6 +155,43 @@ module Aws::Connect
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include Aws::Structure
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end
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# A structure that defines agent hierarchy group levels which can be
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# used to filter search results. Important: Agent hierarchy group level
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# information in search result is a snapshot, it does not represent
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# current agent hierarchy who handled the contact.
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#
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# @!attribute [rw] l1_ids
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# The identifiers for level 1 hierarchy groups.
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# @return [Array<String>]
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#
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# @!attribute [rw] l2_ids
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# The identifiers for level 2 hierarchy groups.
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# @return [Array<String>]
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#
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# @!attribute [rw] l3_ids
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# The identifiers for level 3 hierarchy groups.
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# @return [Array<String>]
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#
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# @!attribute [rw] l4_ids
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# The identifiers for level 4 hierarchy groups.
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# @return [Array<String>]
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#
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# @!attribute [rw] l5_ids
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# The identifiers for level 5 hierarchy groups.
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# @return [Array<String>]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentHierarchyGroups AWS API Documentation
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#
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class AgentHierarchyGroups < Struct.new(
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:l1_ids,
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:l2_ids,
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:l3_ids,
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:l4_ids,
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:l5_ids)
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SENSITIVE = []
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include Aws::Structure
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end
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# Information about the agent who accepted the contact.
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#
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# @!attribute [rw] id
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@@ -832,6 +869,29 @@ module Aws::Connect
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#
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class AssociateTrafficDistributionGroupUserResponse < Aws::EmptyStructure; end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instance ID in the Amazon Resource Name (ARN of the instance).
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# @return [String]
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#
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# @!attribute [rw] user_id
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# The identifier of the user account.
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# @return [String]
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#
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# @!attribute [rw] user_proficiencies
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# The proficiencies to associate with the user.
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# @return [Array<Types::UserProficiency>]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateUserProficienciesRequest AWS API Documentation
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#
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class AssociateUserProficienciesRequest < Struct.new(
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:instance_id,
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:user_id,
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:user_proficiencies)
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SENSITIVE = []
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include Aws::Structure
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end
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# Information about a reference when the `referenceType` is
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# `ATTACHMENT`. Otherwise, null.
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#
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@@ -1583,6 +1643,21 @@ module Aws::Connect
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# Information about Amazon Connect Wisdom.
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# @return [Types::WisdomInfo]
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#
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# @!attribute [rw] queue_time_adjustment_seconds
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# An integer that represents the queue time adjust to be applied to
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# the contact, in seconds (longer / larger queue time are routed
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# preferentially). Cannot be specified if the QueuePriority is
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# specified. Must be statically defined and a valid integer value.
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# @return [Integer]
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#
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# @!attribute [rw] queue_priority
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# An integer that represents the queue priority to be applied to the
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# contact (lower priorities are routed preferentially). Cannot be
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# specified if the QueueTimeAdjustmentSeconds is specified. Must be
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# statically defined, must be larger than zero, and a valid integer
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# value. Default Value is 5.
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# @return [Integer]
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#
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# @!attribute [rw] tags
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# Tags associated with the contact. This contains both Amazon Web
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# Services generated and user-defined tags.
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@@ -1611,11 +1686,29 @@ module Aws::Connect
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:scheduled_timestamp,
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:related_contact_id,
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:wisdom_info,
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:queue_time_adjustment_seconds,
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:queue_priority,
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:tags)
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SENSITIVE = []
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include Aws::Structure
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end
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# A structure that defines filters can be used to search within outputs
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# analyzed by Amazon Connect Contact Lens in a contact.
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#
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# @!attribute [rw] transcript
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# A structure that defines filters can be used to search with text
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# within an Amazon Connect Contact Lens analyzed transcript.
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# @return [Types::Transcript]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactAnalysis AWS API Documentation
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#
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class ContactAnalysis < Struct.new(
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:transcript)
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SENSITIVE = []
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include Aws::Structure
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end
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# Request object with information to create a contact.
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#
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# @!attribute [rw] system_endpoint
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@@ -1897,6 +1990,120 @@ module Aws::Connect
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include Aws::Structure
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end
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# Information of returned contact.
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#
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# @!attribute [rw] arn
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# The Amazon Resource Name (ARN) of the contact
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# @return [String]
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#
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# @!attribute [rw] id
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# The identifier of the contact summary.
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# @return [String]
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#
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# @!attribute [rw] initial_contact_id
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# If this contact is related to other contacts, this is the ID of the
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# initial contact.
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# @return [String]
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#
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# @!attribute [rw] previous_contact_id
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# If this contact is not the first contact, this is the ID of the
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# previous contact.
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# @return [String]
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#
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# @!attribute [rw] initiation_method
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# Indicates how the contact was initiated.
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# @return [String]
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#
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# @!attribute [rw] channel
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# How the contact reached your contact center.
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# @return [String]
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#
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# @!attribute [rw] queue_info
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# If this contact was queued, this contains information about the
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# queue.
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# @return [Types::ContactSearchSummaryQueueInfo]
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#
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# @!attribute [rw] agent_info
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# Information about the agent who accepted the contact.
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# @return [Types::ContactSearchSummaryAgentInfo]
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#
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# @!attribute [rw] initiation_timestamp
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# The date and time this contact was initiated, in UTC time. For
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# INBOUND, this is when the contact arrived. For OUTBOUND, this is
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# when the agent began dialing. For CALLBACK, this is when the
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# callback contact was created. For TRANSFER and QUEUE\_TRANSFER, this
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# is when the transfer was initiated. For API, this is when the
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# request arrived. For EXTERNAL\_OUTBOUND, this is when the agent
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# started dialing the external participant. For MONITOR, this is when
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# the supervisor started listening to a contact.
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# @return [Time]
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#
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# @!attribute [rw] disconnect_timestamp
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# The timestamp when the customer endpoint disconnected from Amazon
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# Connect.
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# @return [Time]
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#
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# @!attribute [rw] scheduled_timestamp
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# The timestamp, in Unix epoch time format, at which to start running
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# the inbound flow.
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# @return [Time]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactSearchSummary AWS API Documentation
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#
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class ContactSearchSummary < Struct.new(
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:arn,
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:id,
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:initial_contact_id,
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:previous_contact_id,
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:initiation_method,
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:channel,
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:queue_info,
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:agent_info,
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:initiation_timestamp,
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:disconnect_timestamp,
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:scheduled_timestamp)
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SENSITIVE = []
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include Aws::Structure
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end
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# Information about the agent who accepted the contact.
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#
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# @!attribute [rw] id
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# The identifier of the agent who accepted the contact.
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# @return [String]
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#
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# @!attribute [rw] connected_to_agent_timestamp
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# The timestamp when the contact was connected to the agent.
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# @return [Time]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactSearchSummaryAgentInfo AWS API Documentation
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#
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class ContactSearchSummaryAgentInfo < Struct.new(
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:id,
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:connected_to_agent_timestamp)
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SENSITIVE = []
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include Aws::Structure
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end
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# If this contact was queued, this contains information about the queue.
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#
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# @!attribute [rw] id
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# The unique identifier for the queue.
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# @return [String]
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#
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# @!attribute [rw] enqueue_timestamp
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# The timestamp when the contact was added to the queue.
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# @return [Time]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactSearchSummaryQueueInfo AWS API Documentation
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#
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class ContactSearchSummaryQueueInfo < Struct.new(
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:id,
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:enqueue_timestamp)
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SENSITIVE = []
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include Aws::Structure
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end
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# An object that can be used to specify Tag conditions inside the
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# `SearchFilter`. This accepts an `OR` of `AND` (List of List) input
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# where:
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instance ID in the Amazon Resource Name (ARN) of the instance.
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# @return [String]
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#
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# @!attribute [rw] name
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# The name of the predefined attribute.
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# @return [String]
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#
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# @!attribute [rw] values
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# The values of the predefined attribute.
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# @return [Types::PredefinedAttributeValues]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreatePredefinedAttributeRequest AWS API Documentation
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#
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class CreatePredefinedAttributeRequest < Struct.new(
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:instance_id,
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:name,
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:values)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instance ID in the Amazon Resource Name (ARN) of the instance.
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# @return [String]
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#
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# @!attribute [rw] name
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# The name of the predefined attribute.
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeletePredefinedAttributeRequest AWS API Documentation
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#
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class DeletePredefinedAttributeRequest < Struct.new(
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:instance_id,
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:name)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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include Aws::Structure
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instance ID in the Amazon Resource Name (ARN) of the instance.
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# @return [String]
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#
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# @!attribute [rw] name
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# The name of the predefined attribute.
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribePredefinedAttributeRequest AWS API Documentation
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#
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class DescribePredefinedAttributeRequest < Struct.new(
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:instance_id,
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:name)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] predefined_attribute
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# Information about the predefined attribute.
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# @return [Types::PredefinedAttribute]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribePredefinedAttributeResponse AWS API Documentation
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#
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class DescribePredefinedAttributeResponse < Struct.new(
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:predefined_attribute)
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SENSITIVE = []
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include Aws::Structure
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end
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# @!attribute [rw] instance_id
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# The identifier of the Amazon Connect instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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# Information about the routing profile assigned to the user.
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# @return [Types::RoutingProfileReference]
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#
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# @!attribute [rw] routing_step_expression
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# The expression of a step in a routing criteria.
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# @return [String]
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
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#
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class Dimensions < Struct.new(
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:queue,
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:channel,
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-
:routing_profile
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:routing_profile,
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|
+
:routing_step_expression)
|
5156
5439
|
SENSITIVE = []
|
5157
5440
|
include Aws::Structure
|
5158
5441
|
end
|
@@ -5480,6 +5763,29 @@ module Aws::Connect
|
|
5480
5763
|
#
|
5481
5764
|
class DisassociateTrafficDistributionGroupUserResponse < Aws::EmptyStructure; end
|
5482
5765
|
|
5766
|
+
# @!attribute [rw] instance_id
|
5767
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5768
|
+
# instance ID in the Amazon Resource Name (ARN) of the instance.
|
5769
|
+
# @return [String]
|
5770
|
+
#
|
5771
|
+
# @!attribute [rw] user_id
|
5772
|
+
# The identifier of the user account.
|
5773
|
+
# @return [String]
|
5774
|
+
#
|
5775
|
+
# @!attribute [rw] user_proficiencies
|
5776
|
+
# The proficiencies to disassociate from the user.
|
5777
|
+
# @return [Array<Types::UserProficiencyDisassociate>]
|
5778
|
+
#
|
5779
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateUserProficienciesRequest AWS API Documentation
|
5780
|
+
#
|
5781
|
+
class DisassociateUserProficienciesRequest < Struct.new(
|
5782
|
+
:instance_id,
|
5783
|
+
:user_id,
|
5784
|
+
:user_proficiencies)
|
5785
|
+
SENSITIVE = []
|
5786
|
+
include Aws::Structure
|
5787
|
+
end
|
5788
|
+
|
5483
5789
|
# Contains details about why a contact was disconnected. Only Amazon
|
5484
5790
|
# Connect outbound campaigns can provide this field.
|
5485
5791
|
#
|
@@ -6658,12 +6964,18 @@ module Aws::Connect
|
|
6658
6964
|
# A list of up to 100 routing profile IDs or ARNs.
|
6659
6965
|
# @return [Array<String>]
|
6660
6966
|
#
|
6967
|
+
# @!attribute [rw] routing_step_expressions
|
6968
|
+
# A list of expressions as a filter, in which an expression is an
|
6969
|
+
# object of a step in a routing criteria.
|
6970
|
+
# @return [Array<String>]
|
6971
|
+
#
|
6661
6972
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Filters AWS API Documentation
|
6662
6973
|
#
|
6663
6974
|
class Filters < Struct.new(
|
6664
6975
|
:queues,
|
6665
6976
|
:channels,
|
6666
|
-
:routing_profiles
|
6977
|
+
:routing_profiles,
|
6978
|
+
:routing_step_expressions)
|
6667
6979
|
SENSITIVE = []
|
6668
6980
|
include Aws::Structure
|
6669
6981
|
end
|
@@ -10731,6 +11043,49 @@ module Aws::Connect
|
|
10731
11043
|
include Aws::Structure
|
10732
11044
|
end
|
10733
11045
|
|
11046
|
+
# @!attribute [rw] instance_id
|
11047
|
+
# The identifier of the Amazon Connect instance. You can find the
|
11048
|
+
# instance ID in the Amazon Resource Name (ARN) of the instance.
|
11049
|
+
# @return [String]
|
11050
|
+
#
|
11051
|
+
# @!attribute [rw] next_token
|
11052
|
+
# The token for the next set of results. Use the value returned in the
|
11053
|
+
# previous response in the next request to retrieve the next set of
|
11054
|
+
# results.
|
11055
|
+
# @return [String]
|
11056
|
+
#
|
11057
|
+
# @!attribute [rw] max_results
|
11058
|
+
# The maximum number of results to return per page.
|
11059
|
+
# @return [Integer]
|
11060
|
+
#
|
11061
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListPredefinedAttributesRequest AWS API Documentation
|
11062
|
+
#
|
11063
|
+
class ListPredefinedAttributesRequest < Struct.new(
|
11064
|
+
:instance_id,
|
11065
|
+
:next_token,
|
11066
|
+
:max_results)
|
11067
|
+
SENSITIVE = []
|
11068
|
+
include Aws::Structure
|
11069
|
+
end
|
11070
|
+
|
11071
|
+
# @!attribute [rw] next_token
|
11072
|
+
# If there are additional results, this is the token for the next set
|
11073
|
+
# of results.
|
11074
|
+
# @return [String]
|
11075
|
+
#
|
11076
|
+
# @!attribute [rw] predefined_attribute_summary_list
|
11077
|
+
# Summary of the predefined attributes.
|
11078
|
+
# @return [Array<Types::PredefinedAttributeSummary>]
|
11079
|
+
#
|
11080
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListPredefinedAttributesResponse AWS API Documentation
|
11081
|
+
#
|
11082
|
+
class ListPredefinedAttributesResponse < Struct.new(
|
11083
|
+
:next_token,
|
11084
|
+
:predefined_attribute_summary_list)
|
11085
|
+
SENSITIVE = []
|
11086
|
+
include Aws::Structure
|
11087
|
+
end
|
11088
|
+
|
10734
11089
|
# @!attribute [rw] instance_id
|
10735
11090
|
# The identifier of the Amazon Connect instance.
|
10736
11091
|
# @return [String]
|
@@ -11715,12 +12070,12 @@ module Aws::Connect
|
|
11715
12070
|
end
|
11716
12071
|
|
11717
12072
|
# @!attribute [rw] instance_id
|
11718
|
-
# The identifier of the Amazon Connect instance. You can
|
11719
|
-
# instance ID
|
11720
|
-
#
|
11721
|
-
#
|
12073
|
+
# The identifier of the Amazon Connect instance. You can find the
|
12074
|
+
# instance ID in the Amazon Resource Name (ARN) of the instance.
|
12075
|
+
# @return [String]
|
11722
12076
|
#
|
11723
|
-
#
|
12077
|
+
# @!attribute [rw] user_id
|
12078
|
+
# The identifier of the user account.
|
11724
12079
|
# @return [String]
|
11725
12080
|
#
|
11726
12081
|
# @!attribute [rw] next_token
|
@@ -11730,8 +12085,66 @@ module Aws::Connect
|
|
11730
12085
|
# @return [String]
|
11731
12086
|
#
|
11732
12087
|
# @!attribute [rw] max_results
|
11733
|
-
# The maximum number of results to return per page.
|
11734
|
-
#
|
12088
|
+
# The maximum number of results to return per page.
|
12089
|
+
# @return [Integer]
|
12090
|
+
#
|
12091
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUserProficienciesRequest AWS API Documentation
|
12092
|
+
#
|
12093
|
+
class ListUserProficienciesRequest < Struct.new(
|
12094
|
+
:instance_id,
|
12095
|
+
:user_id,
|
12096
|
+
:next_token,
|
12097
|
+
:max_results)
|
12098
|
+
SENSITIVE = []
|
12099
|
+
include Aws::Structure
|
12100
|
+
end
|
12101
|
+
|
12102
|
+
# @!attribute [rw] next_token
|
12103
|
+
# If there are additional results, this is the token for the next set
|
12104
|
+
# of results.
|
12105
|
+
# @return [String]
|
12106
|
+
#
|
12107
|
+
# @!attribute [rw] user_proficiency_list
|
12108
|
+
# Information about the user proficiencies.
|
12109
|
+
# @return [Array<Types::UserProficiency>]
|
12110
|
+
#
|
12111
|
+
# @!attribute [rw] last_modified_time
|
12112
|
+
# The last time that the user's proficiencies are were modified.
|
12113
|
+
# @return [Time]
|
12114
|
+
#
|
12115
|
+
# @!attribute [rw] last_modified_region
|
12116
|
+
# The region in which a user's proficiencies were last modified.
|
12117
|
+
# @return [String]
|
12118
|
+
#
|
12119
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUserProficienciesResponse AWS API Documentation
|
12120
|
+
#
|
12121
|
+
class ListUserProficienciesResponse < Struct.new(
|
12122
|
+
:next_token,
|
12123
|
+
:user_proficiency_list,
|
12124
|
+
:last_modified_time,
|
12125
|
+
:last_modified_region)
|
12126
|
+
SENSITIVE = []
|
12127
|
+
include Aws::Structure
|
12128
|
+
end
|
12129
|
+
|
12130
|
+
# @!attribute [rw] instance_id
|
12131
|
+
# The identifier of the Amazon Connect instance. You can [find the
|
12132
|
+
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
12133
|
+
#
|
12134
|
+
#
|
12135
|
+
#
|
12136
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
|
12137
|
+
# @return [String]
|
12138
|
+
#
|
12139
|
+
# @!attribute [rw] next_token
|
12140
|
+
# The token for the next set of results. Use the value returned in the
|
12141
|
+
# previous response in the next request to retrieve the next set of
|
12142
|
+
# results.
|
12143
|
+
# @return [String]
|
12144
|
+
#
|
12145
|
+
# @!attribute [rw] max_results
|
12146
|
+
# The maximum number of results to return per page. The default
|
12147
|
+
# MaxResult size is 100.
|
11735
12148
|
# @return [Integer]
|
11736
12149
|
#
|
11737
12150
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUsersRequest AWS API Documentation
|
@@ -12681,6 +13094,114 @@ module Aws::Connect
|
|
12681
13094
|
include Aws::Structure
|
12682
13095
|
end
|
12683
13096
|
|
13097
|
+
# Information about a predefined attribute.
|
13098
|
+
#
|
13099
|
+
# @!attribute [rw] name
|
13100
|
+
# The name of the predefined attribute.
|
13101
|
+
# @return [String]
|
13102
|
+
#
|
13103
|
+
# @!attribute [rw] values
|
13104
|
+
# The values of the predefined attribute.
|
13105
|
+
# @return [Types::PredefinedAttributeValues]
|
13106
|
+
#
|
13107
|
+
# @!attribute [rw] last_modified_time
|
13108
|
+
# Last modified time.
|
13109
|
+
# @return [Time]
|
13110
|
+
#
|
13111
|
+
# @!attribute [rw] last_modified_region
|
13112
|
+
# Last modified region.
|
13113
|
+
# @return [String]
|
13114
|
+
#
|
13115
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PredefinedAttribute AWS API Documentation
|
13116
|
+
#
|
13117
|
+
class PredefinedAttribute < Struct.new(
|
13118
|
+
:name,
|
13119
|
+
:values,
|
13120
|
+
:last_modified_time,
|
13121
|
+
:last_modified_region)
|
13122
|
+
SENSITIVE = []
|
13123
|
+
include Aws::Structure
|
13124
|
+
end
|
13125
|
+
|
13126
|
+
# The search criteria to be used to return predefined attributes.
|
13127
|
+
#
|
13128
|
+
# @!attribute [rw] or_conditions
|
13129
|
+
# A list of conditions which would be applied together with an `OR`
|
13130
|
+
# condition.
|
13131
|
+
# @return [Array<Types::PredefinedAttributeSearchCriteria>]
|
13132
|
+
#
|
13133
|
+
# @!attribute [rw] and_conditions
|
13134
|
+
# A list of conditions which would be applied together with an `AND`
|
13135
|
+
# condition.
|
13136
|
+
# @return [Array<Types::PredefinedAttributeSearchCriteria>]
|
13137
|
+
#
|
13138
|
+
# @!attribute [rw] string_condition
|
13139
|
+
# A leaf node condition which can be used to specify a string
|
13140
|
+
# condition.
|
13141
|
+
#
|
13142
|
+
# <note markdown="1"> The currently supported values for `FieldName` are `name` and
|
13143
|
+
# `description`.
|
13144
|
+
#
|
13145
|
+
# </note>
|
13146
|
+
# @return [Types::StringCondition]
|
13147
|
+
#
|
13148
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PredefinedAttributeSearchCriteria AWS API Documentation
|
13149
|
+
#
|
13150
|
+
class PredefinedAttributeSearchCriteria < Struct.new(
|
13151
|
+
:or_conditions,
|
13152
|
+
:and_conditions,
|
13153
|
+
:string_condition)
|
13154
|
+
SENSITIVE = []
|
13155
|
+
include Aws::Structure
|
13156
|
+
end
|
13157
|
+
|
13158
|
+
# Summary of a predefined attribute.
|
13159
|
+
#
|
13160
|
+
# @!attribute [rw] name
|
13161
|
+
# The name of the predefined attribute.
|
13162
|
+
# @return [String]
|
13163
|
+
#
|
13164
|
+
# @!attribute [rw] last_modified_time
|
13165
|
+
# Last modified time.
|
13166
|
+
# @return [Time]
|
13167
|
+
#
|
13168
|
+
# @!attribute [rw] last_modified_region
|
13169
|
+
# Last modified region.
|
13170
|
+
# @return [String]
|
13171
|
+
#
|
13172
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PredefinedAttributeSummary AWS API Documentation
|
13173
|
+
#
|
13174
|
+
class PredefinedAttributeSummary < Struct.new(
|
13175
|
+
:name,
|
13176
|
+
:last_modified_time,
|
13177
|
+
:last_modified_region)
|
13178
|
+
SENSITIVE = []
|
13179
|
+
include Aws::Structure
|
13180
|
+
end
|
13181
|
+
|
13182
|
+
# Information about values of a predefined attribute.
|
13183
|
+
#
|
13184
|
+
# @note PredefinedAttributeValues is a union - when making an API calls you must set exactly one of the members.
|
13185
|
+
#
|
13186
|
+
# @note PredefinedAttributeValues is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of PredefinedAttributeValues corresponding to the set member.
|
13187
|
+
#
|
13188
|
+
# @!attribute [rw] string_list
|
13189
|
+
# Predefined attribute values of type string list.
|
13190
|
+
# @return [Array<String>]
|
13191
|
+
#
|
13192
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/PredefinedAttributeValues AWS API Documentation
|
13193
|
+
#
|
13194
|
+
class PredefinedAttributeValues < Struct.new(
|
13195
|
+
:string_list,
|
13196
|
+
:unknown)
|
13197
|
+
SENSITIVE = []
|
13198
|
+
include Aws::Structure
|
13199
|
+
include Aws::Structure::Union
|
13200
|
+
|
13201
|
+
class StringList < PredefinedAttributeValues; end
|
13202
|
+
class Unknown < PredefinedAttributeValues; end
|
13203
|
+
end
|
13204
|
+
|
12684
13205
|
# Information about a problem detail.
|
12685
13206
|
#
|
12686
13207
|
# @!attribute [rw] message
|
@@ -14697,6 +15218,137 @@ module Aws::Connect
|
|
14697
15218
|
include Aws::Structure
|
14698
15219
|
end
|
14699
15220
|
|
15221
|
+
# @!attribute [rw] instance_id
|
15222
|
+
# The identifier of Amazon Connect instance. You can find the instance
|
15223
|
+
# ID in the Amazon Resource Name (ARN) of the instance
|
15224
|
+
# @return [String]
|
15225
|
+
#
|
15226
|
+
# @!attribute [rw] time_range
|
15227
|
+
# Time range that you want to search results
|
15228
|
+
# @return [Types::SearchContactsTimeRange]
|
15229
|
+
#
|
15230
|
+
# @!attribute [rw] search_criteria
|
15231
|
+
# The search criteria to be used to return contacts.
|
15232
|
+
# @return [Types::SearchCriteria]
|
15233
|
+
#
|
15234
|
+
# @!attribute [rw] max_results
|
15235
|
+
# The maximum number of results to return per page.
|
15236
|
+
# @return [Integer]
|
15237
|
+
#
|
15238
|
+
# @!attribute [rw] next_token
|
15239
|
+
# The token for the next set of results. Use the value returned in the
|
15240
|
+
# previous response in the next request to retrieve the next set of
|
15241
|
+
# results.
|
15242
|
+
# @return [String]
|
15243
|
+
#
|
15244
|
+
# @!attribute [rw] sort
|
15245
|
+
# Specifies a field to sort by and a sort order
|
15246
|
+
# @return [Types::Sort]
|
15247
|
+
#
|
15248
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactsRequest AWS API Documentation
|
15249
|
+
#
|
15250
|
+
class SearchContactsRequest < Struct.new(
|
15251
|
+
:instance_id,
|
15252
|
+
:time_range,
|
15253
|
+
:search_criteria,
|
15254
|
+
:max_results,
|
15255
|
+
:next_token,
|
15256
|
+
:sort)
|
15257
|
+
SENSITIVE = []
|
15258
|
+
include Aws::Structure
|
15259
|
+
end
|
15260
|
+
|
15261
|
+
# @!attribute [rw] contacts
|
15262
|
+
# Information about the contacts.
|
15263
|
+
# @return [Array<Types::ContactSearchSummary>]
|
15264
|
+
#
|
15265
|
+
# @!attribute [rw] next_token
|
15266
|
+
# If there are additional results, this is the token for the next set
|
15267
|
+
# of results.
|
15268
|
+
# @return [String]
|
15269
|
+
#
|
15270
|
+
# @!attribute [rw] total_count
|
15271
|
+
# The total number of contacts which matched your search query.
|
15272
|
+
# @return [Integer]
|
15273
|
+
#
|
15274
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactsResponse AWS API Documentation
|
15275
|
+
#
|
15276
|
+
class SearchContactsResponse < Struct.new(
|
15277
|
+
:contacts,
|
15278
|
+
:next_token,
|
15279
|
+
:total_count)
|
15280
|
+
SENSITIVE = []
|
15281
|
+
include Aws::Structure
|
15282
|
+
end
|
15283
|
+
|
15284
|
+
# A structure of time range that you want to search results
|
15285
|
+
#
|
15286
|
+
# @!attribute [rw] type
|
15287
|
+
# The type of timestamp to search
|
15288
|
+
# @return [String]
|
15289
|
+
#
|
15290
|
+
# @!attribute [rw] start_time
|
15291
|
+
# The start time of the time range.
|
15292
|
+
# @return [Time]
|
15293
|
+
#
|
15294
|
+
# @!attribute [rw] end_time
|
15295
|
+
# The end time of the time range.
|
15296
|
+
# @return [Time]
|
15297
|
+
#
|
15298
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactsTimeRange AWS API Documentation
|
15299
|
+
#
|
15300
|
+
class SearchContactsTimeRange < Struct.new(
|
15301
|
+
:type,
|
15302
|
+
:start_time,
|
15303
|
+
:end_time)
|
15304
|
+
SENSITIVE = []
|
15305
|
+
include Aws::Structure
|
15306
|
+
end
|
15307
|
+
|
15308
|
+
# A structure of search criteria to be used to return contacts
|
15309
|
+
#
|
15310
|
+
# @!attribute [rw] agent_ids
|
15311
|
+
# The array of agent ids
|
15312
|
+
# @return [Array<String>]
|
15313
|
+
#
|
15314
|
+
# @!attribute [rw] agent_hierarchy_groups
|
15315
|
+
# The agent hierarchy groups
|
15316
|
+
# @return [Types::AgentHierarchyGroups]
|
15317
|
+
#
|
15318
|
+
# @!attribute [rw] channels
|
15319
|
+
# The array of channels
|
15320
|
+
# @return [Array<String>]
|
15321
|
+
#
|
15322
|
+
# @!attribute [rw] contact_analysis
|
15323
|
+
# The ContactAnalysis object used in search criteria
|
15324
|
+
# @return [Types::ContactAnalysis]
|
15325
|
+
#
|
15326
|
+
# @!attribute [rw] initiation_methods
|
15327
|
+
# The array of initiaton methods
|
15328
|
+
# @return [Array<String>]
|
15329
|
+
#
|
15330
|
+
# @!attribute [rw] queue_ids
|
15331
|
+
# The array of queue ids.
|
15332
|
+
# @return [Array<String>]
|
15333
|
+
#
|
15334
|
+
# @!attribute [rw] searchable_contact_attributes
|
15335
|
+
# The SearchableContactAttributes object used in search criteria
|
15336
|
+
# @return [Types::SearchableContactAttributes]
|
15337
|
+
#
|
15338
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchCriteria AWS API Documentation
|
15339
|
+
#
|
15340
|
+
class SearchCriteria < Struct.new(
|
15341
|
+
:agent_ids,
|
15342
|
+
:agent_hierarchy_groups,
|
15343
|
+
:channels,
|
15344
|
+
:contact_analysis,
|
15345
|
+
:initiation_methods,
|
15346
|
+
:queue_ids,
|
15347
|
+
:searchable_contact_attributes)
|
15348
|
+
SENSITIVE = []
|
15349
|
+
include Aws::Structure
|
15350
|
+
end
|
15351
|
+
|
14700
15352
|
# @!attribute [rw] instance_id
|
14701
15353
|
# The identifier of the Amazon Connect instance. You can [find the
|
14702
15354
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -14760,6 +15412,61 @@ module Aws::Connect
|
|
14760
15412
|
include Aws::Structure
|
14761
15413
|
end
|
14762
15414
|
|
15415
|
+
# @!attribute [rw] instance_id
|
15416
|
+
# The identifier of the Amazon Connect instance. You can find the
|
15417
|
+
# instance ID in the Amazon Resource Name (ARN) of the instance.
|
15418
|
+
# @return [String]
|
15419
|
+
#
|
15420
|
+
# @!attribute [rw] next_token
|
15421
|
+
# The token for the next set of results. Use the value returned in the
|
15422
|
+
# previous response in the next request to retrieve the next set of
|
15423
|
+
# results.
|
15424
|
+
# @return [String]
|
15425
|
+
#
|
15426
|
+
# @!attribute [rw] max_results
|
15427
|
+
# The maximum number of results to return per page.
|
15428
|
+
# @return [Integer]
|
15429
|
+
#
|
15430
|
+
# @!attribute [rw] search_criteria
|
15431
|
+
# The search criteria to be used to return predefined attributes.
|
15432
|
+
# @return [Types::PredefinedAttributeSearchCriteria]
|
15433
|
+
#
|
15434
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchPredefinedAttributesRequest AWS API Documentation
|
15435
|
+
#
|
15436
|
+
class SearchPredefinedAttributesRequest < Struct.new(
|
15437
|
+
:instance_id,
|
15438
|
+
:next_token,
|
15439
|
+
:max_results,
|
15440
|
+
:search_criteria)
|
15441
|
+
SENSITIVE = []
|
15442
|
+
include Aws::Structure
|
15443
|
+
end
|
15444
|
+
|
15445
|
+
# @!attribute [rw] predefined_attributes
|
15446
|
+
# Predefined attributes matched by the search criteria.
|
15447
|
+
# @return [Array<Types::PredefinedAttribute>]
|
15448
|
+
#
|
15449
|
+
# @!attribute [rw] next_token
|
15450
|
+
# The token for the next set of results. Use the value returned in the
|
15451
|
+
# previous response in the next request to retrieve the next set of
|
15452
|
+
# results.
|
15453
|
+
# @return [String]
|
15454
|
+
#
|
15455
|
+
# @!attribute [rw] approximate_total_count
|
15456
|
+
# The approximate number of predefined attributes which matched your
|
15457
|
+
# search query.
|
15458
|
+
# @return [Integer]
|
15459
|
+
#
|
15460
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchPredefinedAttributesResponse AWS API Documentation
|
15461
|
+
#
|
15462
|
+
class SearchPredefinedAttributesResponse < Struct.new(
|
15463
|
+
:predefined_attributes,
|
15464
|
+
:next_token,
|
15465
|
+
:approximate_total_count)
|
15466
|
+
SENSITIVE = []
|
15467
|
+
include Aws::Structure
|
15468
|
+
end
|
15469
|
+
|
14763
15470
|
# @!attribute [rw] instance_id
|
14764
15471
|
# The identifier of the Amazon Connect instance. You can [find the
|
14765
15472
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -15293,6 +16000,45 @@ module Aws::Connect
|
|
15293
16000
|
include Aws::Structure
|
15294
16001
|
end
|
15295
16002
|
|
16003
|
+
# A structure that defines searchable contact attributes which can be
|
16004
|
+
# used to filter search results.
|
16005
|
+
#
|
16006
|
+
# @!attribute [rw] criteria
|
16007
|
+
# The array of searhale contact attribute criteria
|
16008
|
+
# @return [Array<Types::SearchableContactAttributesCriteria>]
|
16009
|
+
#
|
16010
|
+
# @!attribute [rw] match_type
|
16011
|
+
# The match type of multiple searchable contact attributes criteria.
|
16012
|
+
# @return [String]
|
16013
|
+
#
|
16014
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchableContactAttributes AWS API Documentation
|
16015
|
+
#
|
16016
|
+
class SearchableContactAttributes < Struct.new(
|
16017
|
+
:criteria,
|
16018
|
+
:match_type)
|
16019
|
+
SENSITIVE = []
|
16020
|
+
include Aws::Structure
|
16021
|
+
end
|
16022
|
+
|
16023
|
+
# The criteria of searchable contact attributes.
|
16024
|
+
#
|
16025
|
+
# @!attribute [rw] key
|
16026
|
+
# The searchable contact attribute key
|
16027
|
+
# @return [String]
|
16028
|
+
#
|
16029
|
+
# @!attribute [rw] values
|
16030
|
+
# The array of contact attribute values used to filter search results.
|
16031
|
+
# @return [Array<String>]
|
16032
|
+
#
|
16033
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchableContactAttributesCriteria AWS API Documentation
|
16034
|
+
#
|
16035
|
+
class SearchableContactAttributesCriteria < Struct.new(
|
16036
|
+
:key,
|
16037
|
+
:values)
|
16038
|
+
SENSITIVE = [:key]
|
16039
|
+
include Aws::Structure
|
16040
|
+
end
|
16041
|
+
|
15296
16042
|
# Configuration information of the security key.
|
15297
16043
|
#
|
15298
16044
|
# @!attribute [rw] association_id
|
@@ -15403,6 +16149,11 @@ module Aws::Connect
|
|
15403
16149
|
# @!attribute [rw] string_condition
|
15404
16150
|
# A leaf node condition which can be used to specify a string
|
15405
16151
|
# condition.
|
16152
|
+
#
|
16153
|
+
# <note markdown="1"> The currently supported values for `FieldName` are `name` and
|
16154
|
+
# `description`.
|
16155
|
+
#
|
16156
|
+
# </note>
|
15406
16157
|
# @return [Types::StringCondition]
|
15407
16158
|
#
|
15408
16159
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SecurityProfileSearchCriteria AWS API Documentation
|
@@ -15714,6 +16465,25 @@ module Aws::Connect
|
|
15714
16465
|
include Aws::Structure
|
15715
16466
|
end
|
15716
16467
|
|
16468
|
+
# A structure that defines the sort by and a sort order
|
16469
|
+
#
|
16470
|
+
# @!attribute [rw] field_name
|
16471
|
+
# The name of the field on which to sort.
|
16472
|
+
# @return [String]
|
16473
|
+
#
|
16474
|
+
# @!attribute [rw] order
|
16475
|
+
# An ascending or descending sort.
|
16476
|
+
# @return [String]
|
16477
|
+
#
|
16478
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Sort AWS API Documentation
|
16479
|
+
#
|
16480
|
+
class Sort < Struct.new(
|
16481
|
+
:field_name,
|
16482
|
+
:order)
|
16483
|
+
SENSITIVE = []
|
16484
|
+
include Aws::Structure
|
16485
|
+
end
|
16486
|
+
|
15717
16487
|
# @!attribute [rw] instance_id
|
15718
16488
|
# The identifier of the Amazon Connect instance. You can [find the
|
15719
16489
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -16544,6 +17314,11 @@ module Aws::Connect
|
|
16544
17314
|
|
16545
17315
|
# A leaf node condition which can be used to specify a string condition.
|
16546
17316
|
#
|
17317
|
+
# <note markdown="1"> The currently supported values for `FieldName` are `name` and
|
17318
|
+
# `description`.
|
17319
|
+
#
|
17320
|
+
# </note>
|
17321
|
+
#
|
16547
17322
|
# @!attribute [rw] field_name
|
16548
17323
|
# The name of the field in the string condition.
|
16549
17324
|
# @return [String]
|
@@ -17268,6 +18043,49 @@ module Aws::Connect
|
|
17268
18043
|
include Aws::Structure
|
17269
18044
|
end
|
17270
18045
|
|
18046
|
+
# The transcript object used to search results.
|
18047
|
+
#
|
18048
|
+
# @!attribute [rw] criteria
|
18049
|
+
# The array of transcript search criteria
|
18050
|
+
# @return [Array<Types::TranscriptCriteria>]
|
18051
|
+
#
|
18052
|
+
# @!attribute [rw] match_type
|
18053
|
+
# The match type of multiple transcript criteira
|
18054
|
+
# @return [String]
|
18055
|
+
#
|
18056
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Transcript AWS API Documentation
|
18057
|
+
#
|
18058
|
+
class Transcript < Struct.new(
|
18059
|
+
:criteria,
|
18060
|
+
:match_type)
|
18061
|
+
SENSITIVE = []
|
18062
|
+
include Aws::Structure
|
18063
|
+
end
|
18064
|
+
|
18065
|
+
# The transcript criteria used to search
|
18066
|
+
#
|
18067
|
+
# @!attribute [rw] participant_role
|
18068
|
+
# The participant role in a transcript
|
18069
|
+
# @return [String]
|
18070
|
+
#
|
18071
|
+
# @!attribute [rw] search_text
|
18072
|
+
# The words or phrases used to search within a transcript.
|
18073
|
+
# @return [Array<String>]
|
18074
|
+
#
|
18075
|
+
# @!attribute [rw] match_type
|
18076
|
+
# The match type of search texts in a transcript criteria.
|
18077
|
+
# @return [String]
|
18078
|
+
#
|
18079
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TranscriptCriteria AWS API Documentation
|
18080
|
+
#
|
18081
|
+
class TranscriptCriteria < Struct.new(
|
18082
|
+
:participant_role,
|
18083
|
+
:search_text,
|
18084
|
+
:match_type)
|
18085
|
+
SENSITIVE = []
|
18086
|
+
include Aws::Structure
|
18087
|
+
end
|
18088
|
+
|
17271
18089
|
# @!attribute [rw] instance_id
|
17272
18090
|
# The identifier of the Amazon Connect instance. You can [find the
|
17273
18091
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -17759,6 +18577,48 @@ module Aws::Connect
|
|
17759
18577
|
#
|
17760
18578
|
class UpdateContactResponse < Aws::EmptyStructure; end
|
17761
18579
|
|
18580
|
+
# @!attribute [rw] instance_id
|
18581
|
+
# The identifier of the Amazon Connect instance. You can [find the
|
18582
|
+
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
18583
|
+
#
|
18584
|
+
#
|
18585
|
+
#
|
18586
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
|
18587
|
+
# @return [String]
|
18588
|
+
#
|
18589
|
+
# @!attribute [rw] contact_id
|
18590
|
+
# The identifier of the contact in this instance of Amazon Connect.
|
18591
|
+
# @return [String]
|
18592
|
+
#
|
18593
|
+
# @!attribute [rw] queue_time_adjustment_seconds
|
18594
|
+
# The number of seconds to add or subtract from the contact's routing
|
18595
|
+
# age. Contacts are routed to agents on a first-come, first-serve
|
18596
|
+
# basis. This means that changing their amount of time in queue
|
18597
|
+
# compared to others also changes their position in queue.
|
18598
|
+
# @return [Integer]
|
18599
|
+
#
|
18600
|
+
# @!attribute [rw] queue_priority
|
18601
|
+
# Priority of the contact in the queue. The default priority for new
|
18602
|
+
# contacts is 5. You can raise the priority of a contact compared to
|
18603
|
+
# other contacts in the queue by assigning them a higher priority,
|
18604
|
+
# such as 1 or 2.
|
18605
|
+
# @return [Integer]
|
18606
|
+
#
|
18607
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactRoutingDataRequest AWS API Documentation
|
18608
|
+
#
|
18609
|
+
class UpdateContactRoutingDataRequest < Struct.new(
|
18610
|
+
:instance_id,
|
18611
|
+
:contact_id,
|
18612
|
+
:queue_time_adjustment_seconds,
|
18613
|
+
:queue_priority)
|
18614
|
+
SENSITIVE = []
|
18615
|
+
include Aws::Structure
|
18616
|
+
end
|
18617
|
+
|
18618
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactRoutingDataResponse AWS API Documentation
|
18619
|
+
#
|
18620
|
+
class UpdateContactRoutingDataResponse < Aws::EmptyStructure; end
|
18621
|
+
|
17762
18622
|
# @!attribute [rw] instance_id
|
17763
18623
|
# The identifier of the Amazon Connect instance. You can [find the
|
17764
18624
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -18138,6 +18998,29 @@ module Aws::Connect
|
|
18138
18998
|
include Aws::Structure
|
18139
18999
|
end
|
18140
19000
|
|
19001
|
+
# @!attribute [rw] instance_id
|
19002
|
+
# The identifier of the Amazon Connect instance. You can find the
|
19003
|
+
# instance ID in the Amazon Resource Name (ARN) of the instance.
|
19004
|
+
# @return [String]
|
19005
|
+
#
|
19006
|
+
# @!attribute [rw] name
|
19007
|
+
# The name of the predefined attribute.
|
19008
|
+
# @return [String]
|
19009
|
+
#
|
19010
|
+
# @!attribute [rw] values
|
19011
|
+
# The values of the predefined attribute.
|
19012
|
+
# @return [Types::PredefinedAttributeValues]
|
19013
|
+
#
|
19014
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdatePredefinedAttributeRequest AWS API Documentation
|
19015
|
+
#
|
19016
|
+
class UpdatePredefinedAttributeRequest < Struct.new(
|
19017
|
+
:instance_id,
|
19018
|
+
:name,
|
19019
|
+
:values)
|
19020
|
+
SENSITIVE = []
|
19021
|
+
include Aws::Structure
|
19022
|
+
end
|
19023
|
+
|
18141
19024
|
# @!attribute [rw] instance_id
|
18142
19025
|
# The identifier of the Amazon Connect instance. You can [find the
|
18143
19026
|
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
@@ -18953,6 +19836,31 @@ module Aws::Connect
|
|
18953
19836
|
include Aws::Structure
|
18954
19837
|
end
|
18955
19838
|
|
19839
|
+
# @!attribute [rw] instance_id
|
19840
|
+
# The identifier of the Amazon Connect instance. You can find the
|
19841
|
+
# instance ID in the Amazon Resource Name (ARN) of the instance.
|
19842
|
+
# @return [String]
|
19843
|
+
#
|
19844
|
+
# @!attribute [rw] user_id
|
19845
|
+
# The identifier of the user account.
|
19846
|
+
# @return [String]
|
19847
|
+
#
|
19848
|
+
# @!attribute [rw] user_proficiencies
|
19849
|
+
# The proficiencies to be updated for the user. Proficiencies must
|
19850
|
+
# first be associated to the user. You can do this using
|
19851
|
+
# AssociateUserProficiencies API.
|
19852
|
+
# @return [Array<Types::UserProficiency>]
|
19853
|
+
#
|
19854
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserProficienciesRequest AWS API Documentation
|
19855
|
+
#
|
19856
|
+
class UpdateUserProficienciesRequest < Struct.new(
|
19857
|
+
:instance_id,
|
19858
|
+
:user_id,
|
19859
|
+
:user_proficiencies)
|
19860
|
+
SENSITIVE = []
|
19861
|
+
include Aws::Structure
|
19862
|
+
end
|
19863
|
+
|
18956
19864
|
# @!attribute [rw] routing_profile_id
|
18957
19865
|
# The identifier of the routing profile for the user.
|
18958
19866
|
# @return [String]
|
@@ -19415,6 +20323,51 @@ module Aws::Connect
|
|
19415
20323
|
include Aws::Structure
|
19416
20324
|
end
|
19417
20325
|
|
20326
|
+
# Information about proficiency of a user.
|
20327
|
+
#
|
20328
|
+
# @!attribute [rw] attribute_name
|
20329
|
+
# The name of user's proficiency. You must use name of predefined
|
20330
|
+
# attribute present in the Amazon Connect instance.
|
20331
|
+
# @return [String]
|
20332
|
+
#
|
20333
|
+
# @!attribute [rw] attribute_value
|
20334
|
+
# The value of user's proficiency. You must use value of predefined
|
20335
|
+
# attribute present in the Amazon Connect instance.
|
20336
|
+
# @return [String]
|
20337
|
+
#
|
20338
|
+
# @!attribute [rw] level
|
20339
|
+
# The level of the proficiency. The valid values are 1, 2, 3, 4 and 5.
|
20340
|
+
# @return [Float]
|
20341
|
+
#
|
20342
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UserProficiency AWS API Documentation
|
20343
|
+
#
|
20344
|
+
class UserProficiency < Struct.new(
|
20345
|
+
:attribute_name,
|
20346
|
+
:attribute_value,
|
20347
|
+
:level)
|
20348
|
+
SENSITIVE = []
|
20349
|
+
include Aws::Structure
|
20350
|
+
end
|
20351
|
+
|
20352
|
+
# Information about proficiency to be disassociated from the user.
|
20353
|
+
#
|
20354
|
+
# @!attribute [rw] attribute_name
|
20355
|
+
# The name of user's proficiency.
|
20356
|
+
# @return [String]
|
20357
|
+
#
|
20358
|
+
# @!attribute [rw] attribute_value
|
20359
|
+
# The value of user's proficiency.
|
20360
|
+
# @return [String]
|
20361
|
+
#
|
20362
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UserProficiencyDisassociate AWS API Documentation
|
20363
|
+
#
|
20364
|
+
class UserProficiencyDisassociate < Struct.new(
|
20365
|
+
:attribute_name,
|
20366
|
+
:attribute_value)
|
20367
|
+
SENSITIVE = []
|
20368
|
+
include Aws::Structure
|
20369
|
+
end
|
20370
|
+
|
19418
20371
|
# Contains information about the quick connect configuration settings
|
19419
20372
|
# for a user. The contact flow must be of type Transfer to Agent.
|
19420
20373
|
#
|