aws-sdk-connect 1.128.0 → 1.130.0

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@@ -899,15 +899,16 @@ module Aws::Connect
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  # @!attribute [rw] phone_number_status
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  # The status of the phone number.
901
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  #
902
- # * `CLAIMED` means the previous [ClaimedPhoneNumber][1] or
902
+ # * `CLAIMED` means the previous [ClaimPhoneNumber][1] or
903
903
  # [UpdatePhoneNumber][2] operation succeeded.
904
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  #
905
- # * `IN_PROGRESS` means a [ClaimedPhoneNumber][1] or
906
- # [UpdatePhoneNumber][2] operation is still in progress and has not
907
- # yet completed. You can call [DescribePhoneNumber][3] at a later
908
- # time to verify if the previous operation has completed.
905
+ # * `IN_PROGRESS` means a [ClaimPhoneNumber][1],
906
+ # [UpdatePhoneNumber][2], or [UpdatePhoneNumberMetadata][3]
907
+ # operation is still in progress and has not yet completed. You can
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+ # call [DescribePhoneNumber][4] at a later time to verify if the
909
+ # previous operation has completed.
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  #
910
- # * `FAILED` indicates that the previous [ClaimedPhoneNumber][1] or
911
+ # * `FAILED` indicates that the previous [ClaimPhoneNumber][1] or
911
912
  # [UpdatePhoneNumber][2] operation has failed. It will include a
912
913
  # message indicating the failure reason. A common reason for a
913
914
  # failure may be that the `TargetArn` value you are claiming or
@@ -924,9 +925,10 @@ module Aws::Connect
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  #
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926
  #
926
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  #
927
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimedPhoneNumber.html
928
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html
928
929
  # [2]: https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html
929
- # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html
930
+ # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumberMetadata.html
931
+ # [4]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html
930
932
  # @return [Types::PhoneNumberStatus]
931
933
  #
932
934
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ClaimedPhoneNumberSummary AWS API Documentation
@@ -1105,7 +1107,14 @@ module Aws::Connect
1105
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  # @return [String]
1106
1108
  #
1107
1109
  # @!attribute [rw] content
1108
- # The content of the flow.
1110
+ # The JSON string that represents the content of the flow. For an
1111
+ # example, see [Example flow in Amazon Connect Flow language][1].
1112
+ #
1113
+ # Length Constraints: Minimum length of 1. Maximum length of 256000.
1114
+ #
1115
+ #
1116
+ #
1117
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
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1118
  # @return [String]
1110
1119
  #
1111
1120
  # @!attribute [rw] tags
@@ -1144,7 +1153,12 @@ module Aws::Connect
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  # @return [String]
1145
1154
  #
1146
1155
  # @!attribute [rw] content
1147
- # The content of the flow module.
1156
+ # The JSON string that represents the content of the flow. For an
1157
+ # example, see [Example flow in Amazon Connect Flow language][1].
1158
+ #
1159
+ #
1160
+ #
1161
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
1148
1162
  # @return [String]
1149
1163
  #
1150
1164
  # @!attribute [rw] description
@@ -1391,7 +1405,12 @@ module Aws::Connect
1391
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  # @return [String]
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1406
  #
1393
1407
  # @!attribute [rw] content
1394
- # The content of the flow module.
1408
+ # The JSON string that represents the content of the flow. For an
1409
+ # example, see [Example flow in Amazon Connect Flow language][1].
1410
+ #
1411
+ #
1412
+ #
1413
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
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  # @return [String]
1396
1415
  #
1397
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  # @!attribute [rw] tags
@@ -1466,7 +1485,14 @@ module Aws::Connect
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  # @return [String]
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  #
1468
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  # @!attribute [rw] content
1469
- # The content of the flow.
1488
+ # The JSON string that represents the content of the flow. For an
1489
+ # example, see [Example flow in Amazon Connect Flow language][1].
1490
+ #
1491
+ # Length Constraints: Minimum length of 1. Maximum length of 256000.
1492
+ #
1493
+ #
1494
+ #
1495
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
1470
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  # @return [String]
1471
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  #
1472
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  # @!attribute [rw] tags
@@ -6339,10 +6365,10 @@ module Aws::Connect
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  # @!attribute [rw] start_time
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  # The timestamp, in UNIX Epoch time format, at which to start the
6341
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  # reporting interval for the retrieval of historical metrics data. The
6342
- # time must be before the end time timestamp. The time range between
6343
- # the start and end time must be less than 24 hours. The start time
6344
- # cannot be earlier than 35 days before the time of the request.
6345
- # Historical metrics are available for 35 days.
6368
+ # time must be before the end time timestamp. The start and end time
6369
+ # depends on the `IntervalPeriod` selected. By default the time range
6370
+ # between start and end time is 35 days. Historical metrics are
6371
+ # available for 3 months.
6346
6372
  # @return [Time]
6347
6373
  #
6348
6374
  # @!attribute [rw] end_time
@@ -6350,11 +6376,45 @@ module Aws::Connect
6350
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  # reporting interval for the retrieval of historical metrics data. The
6351
6377
  # time must be later than the start time timestamp. It cannot be later
6352
6378
  # than the current timestamp.
6353
- #
6354
- # The time range between the start and end time must be less than 24
6355
- # hours.
6356
6379
  # @return [Time]
6357
6380
  #
6381
+ # @!attribute [rw] interval
6382
+ # The interval period and timezone to apply to returned metrics.
6383
+ #
6384
+ # * `IntervalPeriod`: An aggregated grouping applied to request
6385
+ # metrics. Valid `IntervalPeriod` values are: `FIFTEEN_MIN` \|
6386
+ # `THIRTY_MIN` \| `HOUR` \| `DAY` \| `WEEK` \| `TOTAL`.
6387
+ #
6388
+ # For example, if `IntervalPeriod` is selected `THIRTY_MIN`,
6389
+ # `StartTime` and `EndTime` differs by 1 day, then Amazon Connect
6390
+ # returns 48 results in the response. Each result is aggregated by
6391
+ # the THIRTY\_MIN period. By default Amazon Connect aggregates
6392
+ # results based on the `TOTAL` interval period.
6393
+ #
6394
+ # The following list describes restrictions on `StartTime` and
6395
+ # `EndTime` based on which `IntervalPeriod` is requested.
6396
+ #
6397
+ # * `FIFTEEN_MIN`: The difference between `StartTime` and `EndTime`
6398
+ # must be less than 3 days.
6399
+ #
6400
+ # * `THIRTY_MIN`: The difference between `StartTime` and `EndTime`
6401
+ # must be less than 3 days.
6402
+ #
6403
+ # * `HOUR`: The difference between `StartTime` and `EndTime` must be
6404
+ # less than 3 days.
6405
+ #
6406
+ # * `DAY`: The difference between `StartTime` and `EndTime` must be
6407
+ # less than 35 days.
6408
+ #
6409
+ # * `WEEK`: The difference between `StartTime` and `EndTime` must be
6410
+ # less than 35 days.
6411
+ #
6412
+ # * `TOTAL`: The difference between `StartTime` and `EndTime` must
6413
+ # be less than 35 days.
6414
+ #
6415
+ # * `TimeZone`: The timezone applied to requested metrics.
6416
+ # @return [Types::IntervalDetails]
6417
+ #
6358
6418
  # @!attribute [rw] filters
6359
6419
  # The filters to apply to returned metrics. You can filter on the
6360
6420
  # following resources:
@@ -6422,6 +6482,13 @@ module Aws::Connect
6422
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  # a description of each metric, see [Historical metrics
6423
6483
  # definitions][1] in the *Amazon Connect Administrator's Guide*.
6424
6484
  #
6485
+ # ABANDONMENT\_RATE
6486
+ #
6487
+ # : Unit: Percent
6488
+ #
6489
+ # Valid groupings and filters: Queue, Channel, Routing Profile,
6490
+ # Agent, Agent Hierarchy
6491
+ #
6425
6492
  # AGENT\_ADHERENT\_TIME
6426
6493
  #
6427
6494
  # : This metric is available only in Amazon Web Services Regions where
@@ -6439,6 +6506,16 @@ module Aws::Connect
6439
6506
  # Valid groupings and filters: Queue, Channel, Routing Profile,
6440
6507
  # Agent, Agent Hierarchy
6441
6508
  #
6509
+ # AGENT\_NON\_RESPONSE\_WITHOUT\_CUSTOMER\_ABANDONS
6510
+ #
6511
+ # : Unit: Count
6512
+ #
6513
+ # Valid groupings and filters: Queue, Channel, Routing Profile,
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+ # Agent, Agent Hierarchy
6515
+ #
6516
+ # Data for this metric is available starting from October 1, 2023
6517
+ # 0:00:00 GMT.
6518
+ #
6442
6519
  # AGENT\_OCCUPANCY
6443
6520
  #
6444
6521
  # : Unit: Percentage
@@ -6495,16 +6572,10 @@ module Aws::Connect
6495
6572
  # Valid groupings and filters: Queue, Channel, Routing Profile,
6496
6573
  # Agent, Agent Hierarchy
6497
6574
  #
6498
- # AVG\_AGENT\_CONNECTING\_TIME
6499
- #
6500
- # : Unit: Seconds
6575
+ # <note markdown="1"> The `Negate` key in Metric Level Filters is not applicable for
6576
+ # this metric.
6501
6577
  #
6502
- # Valid metric filter key: `INITIATION_METHOD`. For now, this metric
6503
- # only supports the following as `INITIATION_METHOD`: `INBOUND` \|
6504
- # `OUTBOUND` \| `CALLBACK` \| `API`
6505
- #
6506
- # Valid groupings and filters: Queue, Channel, Routing Profile,
6507
- # Agent, Agent Hierarchy
6578
+ # </note>
6508
6579
  #
6509
6580
  # AVG\_CONTACT\_DURATION
6510
6581
  #
@@ -6556,6 +6627,13 @@ module Aws::Connect
6556
6627
  #
6557
6628
  # </note>
6558
6629
  #
6630
+ # AVG\_HOLD\_TIME\_ALL\_CONTACTS
6631
+ #
6632
+ # : Unit: Seconds
6633
+ #
6634
+ # Valid groupings and filters: Queue, Channel, Routing Profile,
6635
+ # Agent, Agent Hierarchy
6636
+ #
6559
6637
  # AVG\_HOLDS
6560
6638
  #
6561
6639
  # : Unit: Count
@@ -6626,6 +6704,12 @@ module Aws::Connect
6626
6704
  #
6627
6705
  # </note>
6628
6706
  #
6707
+ # AVG\_RESOLUTION\_TIME
6708
+ #
6709
+ # : Unit: Seconds
6710
+ #
6711
+ # Valid groupings and filters: Queue, Channel, Routing Profile
6712
+ #
6629
6713
  # AVG\_TALK\_TIME
6630
6714
  #
6631
6715
  # : This metric is available only for contacts analyzed by Contact
@@ -6703,6 +6787,16 @@ module Aws::Connect
6703
6787
  # Valid groupings and filters: Queue, Channel, Routing Profile,
6704
6788
  # Agent, Agent Hierarchy
6705
6789
  #
6790
+ # CONTACTS\_RESOLVED\_IN\_X
6791
+ #
6792
+ # : Unit: Count
6793
+ #
6794
+ # Valid groupings and filters: Queue, Channel, Routing Profile
6795
+ #
6796
+ # Threshold: For `ThresholdValue` enter any whole number from 1 to
6797
+ # 604800 (inclusive), in seconds. For `Comparison`, you must enter
6798
+ # `LT` (for "Less than").
6799
+ #
6706
6800
  # CONTACTS\_TRANSFERRED\_OUT
6707
6801
  #
6708
6802
  # : Unit: Count
@@ -6803,6 +6897,7 @@ module Aws::Connect
6803
6897
  :resource_arn,
6804
6898
  :start_time,
6805
6899
  :end_time,
6900
+ :interval,
6806
6901
  :filters,
6807
6902
  :groupings,
6808
6903
  :metrics,
@@ -7006,7 +7101,8 @@ module Aws::Connect
7006
7101
  # @return [String]
7007
7102
  #
7008
7103
  # @!attribute [rw] sign_in_config
7009
- # The distribution of allowing signing in to the instance and its
7104
+ # The distribution that determines which Amazon Web Services Regions
7105
+ # should be used to sign in agents in to both the instance and its
7010
7106
  # replica(s).
7011
7107
  # @return [Types::SignInConfig]
7012
7108
  #
@@ -7812,6 +7908,54 @@ module Aws::Connect
7812
7908
  include Aws::Structure
7813
7909
  end
7814
7910
 
7911
+ # Information about the interval period to use for returning results.
7912
+ #
7913
+ # @!attribute [rw] time_zone
7914
+ # The timezone applied to requested metrics.
7915
+ # @return [String]
7916
+ #
7917
+ # @!attribute [rw] interval_period
7918
+ # `IntervalPeriod`: An aggregated grouping applied to request metrics.
7919
+ # Valid `IntervalPeriod` values are: `FIFTEEN_MIN` \| `THIRTY_MIN` \|
7920
+ # `HOUR` \| `DAY` \| `WEEK` \| `TOTAL`.
7921
+ #
7922
+ # For example, if `IntervalPeriod` is selected `THIRTY_MIN`,
7923
+ # `StartTime` and `EndTime` differs by 1 day, then Amazon Connect
7924
+ # returns 48 results in the response. Each result is aggregated by the
7925
+ # THIRTY\_MIN period. By default Amazon Connect aggregates results
7926
+ # based on the `TOTAL` interval period.
7927
+ #
7928
+ # The following list describes restrictions on `StartTime` and
7929
+ # `EndTime` based on what `IntervalPeriod` is requested.
7930
+ #
7931
+ # * `FIFTEEN_MIN`: The difference between `StartTime` and `EndTime`
7932
+ # must be less than 3 days.
7933
+ #
7934
+ # * `THIRTY_MIN`: The difference between `StartTime` and `EndTime`
7935
+ # must be less than 3 days.
7936
+ #
7937
+ # * `HOUR`: The difference between `StartTime` and `EndTime` must be
7938
+ # less than 3 days.
7939
+ #
7940
+ # * `DAY`: The difference between `StartTime` and `EndTime` must be
7941
+ # less than 35 days.
7942
+ #
7943
+ # * `WEEK`: The difference between `StartTime` and `EndTime` must be
7944
+ # less than 35 days.
7945
+ #
7946
+ # * `TOTAL`: The difference between `StartTime` and `EndTime` must be
7947
+ # less than 35 days.
7948
+ # @return [String]
7949
+ #
7950
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/IntervalDetails AWS API Documentation
7951
+ #
7952
+ class IntervalDetails < Struct.new(
7953
+ :time_zone,
7954
+ :interval_period)
7955
+ SENSITIVE = []
7956
+ include Aws::Structure
7957
+ end
7958
+
7815
7959
  # The flow is not valid.
7816
7960
  #
7817
7961
  # @!attribute [rw] problems
@@ -9476,6 +9620,9 @@ module Aws::Connect
9476
9620
  end
9477
9621
 
9478
9622
  # @!attribute [rw] applications
9623
+ # This API is in preview release for Amazon Connect and is subject to
9624
+ # change.
9625
+ #
9479
9626
  # A list of the third party application's metadata.
9480
9627
  # @return [Array<Types::Application>]
9481
9628
  #
@@ -10142,11 +10289,49 @@ module Aws::Connect
10142
10289
  # `CONTACT_FLOW_DISCONNECT` \| `OTHER` \| `EXPIRED` \| `API`
10143
10290
  # @return [Array<String>]
10144
10291
  #
10292
+ # @!attribute [rw] negate
10293
+ # The flag to use to filter on requested metric filter values or to
10294
+ # not filter on requested metric filter values. By default the negate
10295
+ # is `false`, which indicates to filter on the requested metric
10296
+ # filter.
10297
+ # @return [Boolean]
10298
+ #
10145
10299
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricFilterV2 AWS API Documentation
10146
10300
  #
10147
10301
  class MetricFilterV2 < Struct.new(
10148
10302
  :metric_filter_key,
10149
- :metric_filter_values)
10303
+ :metric_filter_values,
10304
+ :negate)
10305
+ SENSITIVE = []
10306
+ include Aws::Structure
10307
+ end
10308
+
10309
+ # The interval period with the start and end time for the metrics.
10310
+ #
10311
+ # @!attribute [rw] interval
10312
+ # The interval period provided in the API request.
10313
+ # @return [String]
10314
+ #
10315
+ # @!attribute [rw] start_time
10316
+ # The timestamp, in UNIX Epoch time format. Start time is based on the
10317
+ # interval period selected.
10318
+ # @return [Time]
10319
+ #
10320
+ # @!attribute [rw] end_time
10321
+ # The timestamp, in UNIX Epoch time format. End time is based on the
10322
+ # interval period selected. For example, If `IntervalPeriod` is
10323
+ # selected `THIRTY_MIN`, `StartTime` and `EndTime` in the API request
10324
+ # differs by 1 day, then 48 results are returned in the response. Each
10325
+ # result is aggregated by the 30 minutes period, with each `StartTime`
10326
+ # and `EndTime` differing by 30 minutes.
10327
+ # @return [Time]
10328
+ #
10329
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricInterval AWS API Documentation
10330
+ #
10331
+ class MetricInterval < Struct.new(
10332
+ :interval,
10333
+ :start_time,
10334
+ :end_time)
10150
10335
  SENSITIVE = []
10151
10336
  include Aws::Structure
10152
10337
  end
@@ -10157,6 +10342,10 @@ module Aws::Connect
10157
10342
  # The dimension for the metrics.
10158
10343
  # @return [Hash<String,String>]
10159
10344
  #
10345
+ # @!attribute [rw] metric_interval
10346
+ # The interval period with the start and end time for the metrics.
10347
+ # @return [Types::MetricInterval]
10348
+ #
10160
10349
  # @!attribute [rw] collections
10161
10350
  # The set of metrics.
10162
10351
  # @return [Array<Types::MetricDataV2>]
@@ -10165,6 +10354,7 @@ module Aws::Connect
10165
10354
  #
10166
10355
  class MetricResultV2 < Struct.new(
10167
10356
  :dimensions,
10357
+ :metric_interval,
10168
10358
  :collections)
10169
10359
  SENSITIVE = []
10170
10360
  include Aws::Structure
@@ -10556,15 +10746,15 @@ module Aws::Connect
10556
10746
 
10557
10747
  # The status of the phone number.
10558
10748
  #
10559
- # * `CLAIMED` means the previous [ClaimedPhoneNumber][1] or
10749
+ # * `CLAIMED` means the previous [ClaimPhoneNumber][1] or
10560
10750
  # [UpdatePhoneNumber][2] operation succeeded.
10561
10751
  #
10562
- # * `IN_PROGRESS` means a [ClaimedPhoneNumber][1] or
10563
- # [UpdatePhoneNumber][2] operation is still in progress and has not
10564
- # yet completed. You can call [DescribePhoneNumber][3] at a later time
10565
- # to verify if the previous operation has completed.
10752
+ # * `IN_PROGRESS` means a [ClaimPhoneNumber][1], [UpdatePhoneNumber][2],
10753
+ # or [UpdatePhoneNumberMetadata][3] operation is still in progress and
10754
+ # has not yet completed. You can call [DescribePhoneNumber][4] at a
10755
+ # later time to verify if the previous operation has completed.
10566
10756
  #
10567
- # * `FAILED` indicates that the previous [ClaimedPhoneNumber][1] or
10757
+ # * `FAILED` indicates that the previous [ClaimPhoneNumber][1] or
10568
10758
  # [UpdatePhoneNumber][2] operation has failed. It will include a
10569
10759
  # message indicating the failure reason. A common reason for a failure
10570
10760
  # may be that the `TargetArn` value you are claiming or updating a
@@ -10576,9 +10766,10 @@ module Aws::Connect
10576
10766
  #
10577
10767
  #
10578
10768
  #
10579
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimedPhoneNumber.html
10769
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_ClaimPhoneNumber.html
10580
10770
  # [2]: https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumber.html
10581
- # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html
10771
+ # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdatePhoneNumberMetadata.html
10772
+ # [4]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DescribePhoneNumber.html
10582
10773
  #
10583
10774
  # @!attribute [rw] status
10584
10775
  # The status.
@@ -12535,6 +12726,11 @@ module Aws::Connect
12535
12726
  # The identifier of the Amazon Connect instance. You can [find the
12536
12727
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
12537
12728
  #
12729
+ # <note markdown="1"> InstanceID is a required field. The "Required: No" below is
12730
+ # incorrect.
12731
+ #
12732
+ # </note>
12733
+ #
12538
12734
  #
12539
12735
  #
12540
12736
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
@@ -12925,7 +13121,8 @@ module Aws::Connect
12925
13121
  include Aws::Structure
12926
13122
  end
12927
13123
 
12928
- # The distribution of allowing signing in to the instance and its
13124
+ # The distribution that determines which Amazon Web Services Regions
13125
+ # should be used to sign in agents in to both the instance and its
12929
13126
  # replica(s).
12930
13127
  #
12931
13128
  # @!attribute [rw] distributions
@@ -13413,7 +13610,10 @@ module Aws::Connect
13413
13610
  # @return [String]
13414
13611
  #
13415
13612
  # @!attribute [rw] previous_contact_id
13416
- # The identifier of the previous chat, voice, or task contact.
13613
+ # The identifier of the previous chat, voice, or task contact. Any
13614
+ # updates to user-defined attributes to task contacts linked using the
13615
+ # same `PreviousContactID` will affect every contact in the chain.
13616
+ # There can be a maximum of 12 linked task contacts in a chain.
13417
13617
  # @return [String]
13418
13618
  #
13419
13619
  # @!attribute [rw] contact_flow_id
@@ -13444,7 +13644,10 @@ module Aws::Connect
13444
13644
  #
13445
13645
  # @!attribute [rw] references
13446
13646
  # A formatted URL that is shown to an agent in the Contact Control
13447
- # Panel (CCP).
13647
+ # Panel (CCP). Tasks can have the following reference types at the
13648
+ # time of creation: `URL` \| `NUMBER` \| `STRING` \| `DATE` \|
13649
+ # `EMAIL`. `ATTACHMENT` is not a supported reference type during task
13650
+ # creation.
13448
13651
  # @return [Hash<String,Types::Reference>]
13449
13652
  #
13450
13653
  # @!attribute [rw] description
@@ -13473,15 +13676,34 @@ module Aws::Connect
13473
13676
  # @return [Time]
13474
13677
  #
13475
13678
  # @!attribute [rw] task_template_id
13476
- # A unique identifier for the task template.
13679
+ # A unique identifier for the task template. For more information
13680
+ # about task templates, see [Create task templates][1] in the *Amazon
13681
+ # Connect Administrator Guide*.
13682
+ #
13683
+ #
13684
+ #
13685
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/task-templates.html
13477
13686
  # @return [String]
13478
13687
  #
13479
13688
  # @!attribute [rw] quick_connect_id
13480
- # The identifier for the quick connect.
13689
+ # The identifier for the quick connect. Tasks that are created by
13690
+ # using `QuickConnectId` will use the flow that is defined on agent or
13691
+ # queue quick connect. For more information about quick connects, see
13692
+ # [Create quick connects][1].
13693
+ #
13694
+ #
13695
+ #
13696
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/quick-connects.html
13481
13697
  # @return [String]
13482
13698
  #
13483
13699
  # @!attribute [rw] related_contact_id
13484
- # The contactId that is [related][1] to this contact.
13700
+ # The contactId that is [related][1] to this contact. Linking tasks
13701
+ # together by using `RelatedContactID` copies over contact attributes
13702
+ # from the related task contact to the new task contact. All updates
13703
+ # to user-defined attributes in the new task contact are limited to
13704
+ # the individual contact ID, unlike what happens when tasks are linked
13705
+ # by using `PreviousContactID`. There are no limits to the number of
13706
+ # contacts that can be linked by using `RelatedContactId`.
13485
13707
  #
13486
13708
  #
13487
13709
  #
@@ -14140,14 +14362,14 @@ module Aws::Connect
14140
14362
  # [DeleteTrafficDistributionGroup][2] operation has failed.
14141
14363
  #
14142
14364
  # * `UPDATE_IN_PROGRESS` means the previous
14143
- # [UpdateTrafficDistributionGroup][3] operation is still in progress
14144
- # and has not yet completed.
14365
+ # [UpdateTrafficDistribution][3] operation is still in progress and
14366
+ # has not yet completed.
14145
14367
  #
14146
14368
  #
14147
14369
  #
14148
14370
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html
14149
14371
  # [2]: https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html
14150
- # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateTrafficDistributionGroup.html
14372
+ # [3]: https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateTrafficDistribution.html
14151
14373
  # @return [String]
14152
14374
  #
14153
14375
  # @!attribute [rw] tags
@@ -14163,18 +14385,13 @@ module Aws::Connect
14163
14385
  # default traffic distribution group is deleted as part of the process
14164
14386
  # for deleting a replica.
14165
14387
  #
14166
- # <note markdown="1"> You can change the `SignInConfig` distribution only for a default
14167
- # `TrafficDistributionGroup` (see the `IsDefault` parameter in the
14168
- # [TrafficDistributionGroup][1] data type). If you call
14169
- # `UpdateTrafficDistribution` with a modified `SignInConfig` and a
14170
- # non-default `TrafficDistributionGroup`, an `InvalidRequestException`
14171
- # is returned.
14388
+ # <note markdown="1"> The `SignInConfig` distribution is available only on the default
14389
+ # `TrafficDistributionGroup`. If you call `UpdateTrafficDistribution`
14390
+ # with a modified `SignInConfig` and a non-default
14391
+ # `TrafficDistributionGroup`, an `InvalidRequestException` is
14392
+ # returned.
14172
14393
  #
14173
14394
  # </note>
14174
- #
14175
- #
14176
- #
14177
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_TrafficDistributionGroup.html
14178
14395
  # @return [Boolean]
14179
14396
  #
14180
14397
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TrafficDistributionGroup AWS API Documentation
@@ -14509,8 +14726,10 @@ module Aws::Connect
14509
14726
  # @return [String]
14510
14727
  #
14511
14728
  # @!attribute [rw] content
14512
- # The JSON string that represents flow's content. For an example, see
14513
- # [Example contact flow in Amazon Connect Flow language][1].
14729
+ # The JSON string that represents the content of the flow. For an
14730
+ # example, see [Example flow in Amazon Connect Flow language][1].
14731
+ #
14732
+ # Length Constraints: Minimum length of 1. Maximum length of 256000.
14514
14733
  #
14515
14734
  #
14516
14735
  #
@@ -14586,7 +14805,12 @@ module Aws::Connect
14586
14805
  # @return [String]
14587
14806
  #
14588
14807
  # @!attribute [rw] content
14589
- # The content of the flow module.
14808
+ # The JSON string that represents the content of the flow. For an
14809
+ # example, see [Example flow in Amazon Connect Flow language][1].
14810
+ #
14811
+ #
14812
+ #
14813
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
14590
14814
  # @return [String]
14591
14815
  #
14592
14816
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowModuleContentRequest AWS API Documentation
@@ -15002,6 +15226,38 @@ module Aws::Connect
15002
15226
  #
15003
15227
  class UpdateParticipantRoleConfigResponse < Aws::EmptyStructure; end
15004
15228
 
15229
+ # @!attribute [rw] phone_number_id
15230
+ # The Amazon Resource Name (ARN) or resource ID of the phone number.
15231
+ # @return [String]
15232
+ #
15233
+ # @!attribute [rw] phone_number_description
15234
+ # The description of the phone number.
15235
+ # @return [String]
15236
+ #
15237
+ # @!attribute [rw] client_token
15238
+ # A unique, case-sensitive identifier that you provide to ensure the
15239
+ # idempotency of the request. If not provided, the Amazon Web Services
15240
+ # SDK populates this field. For more information about idempotency,
15241
+ # see [Making retries safe with idempotent APIs][1].
15242
+ #
15243
+ # **A suitable default value is auto-generated.** You should normally
15244
+ # not need to pass this option.
15245
+ #
15246
+ #
15247
+ #
15248
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
15249
+ # @return [String]
15250
+ #
15251
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdatePhoneNumberMetadataRequest AWS API Documentation
15252
+ #
15253
+ class UpdatePhoneNumberMetadataRequest < Struct.new(
15254
+ :phone_number_id,
15255
+ :phone_number_description,
15256
+ :client_token)
15257
+ SENSITIVE = []
15258
+ include Aws::Structure
15259
+ end
15260
+
15005
15261
  # @!attribute [rw] phone_number_id
15006
15262
  # A unique identifier for the phone number.
15007
15263
  # @return [String]
@@ -15706,7 +15962,8 @@ module Aws::Connect
15706
15962
  # @return [Types::TelephonyConfig]
15707
15963
  #
15708
15964
  # @!attribute [rw] sign_in_config
15709
- # The distribution of allowing signing in to the instance and its
15965
+ # The distribution that determines which Amazon Web Services Regions
15966
+ # should be used to sign in agents in to both the instance and its
15710
15967
  # replica(s).
15711
15968
  # @return [Types::SignInConfig]
15712
15969
  #
@@ -52,6 +52,6 @@ require_relative 'aws-sdk-connect/customizations'
52
52
  # @!group service
53
53
  module Aws::Connect
54
54
 
55
- GEM_VERSION = '1.128.0'
55
+ GEM_VERSION = '1.130.0'
56
56
 
57
57
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.128.0
4
+ version: 1.130.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2023-09-27 00:00:00.000000000 Z
11
+ date: 2023-10-20 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core