assistly 0.1.5 → 0.2.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (29) hide show
  1. data/HISTORY.mkd +5 -0
  2. data/README.mkd +94 -2
  3. data/lib/assistly/client.rb +6 -0
  4. data/lib/assistly/client/article.rb +96 -0
  5. data/lib/assistly/client/macro.rb +142 -0
  6. data/lib/assistly/client/topic.rb +90 -0
  7. data/lib/assistly/version.rb +1 -1
  8. data/spec/assistly/client/article_spec.rb +134 -0
  9. data/spec/assistly/client/macro_spec.rb +204 -0
  10. data/spec/assistly/client/topic_spec.rb +135 -0
  11. data/spec/fixtures/article.json +50 -0
  12. data/spec/fixtures/article_create.json +54 -0
  13. data/spec/fixtures/article_destroy.json +3 -0
  14. data/spec/fixtures/article_update.json +54 -0
  15. data/spec/fixtures/articles.json +58 -0
  16. data/spec/fixtures/macro.json +8 -0
  17. data/spec/fixtures/macro_action.json +9 -0
  18. data/spec/fixtures/macro_action_update.json +12 -0
  19. data/spec/fixtures/macro_actions.json +69 -0
  20. data/spec/fixtures/macro_create.json +13 -0
  21. data/spec/fixtures/macro_destroy.json +3 -0
  22. data/spec/fixtures/macro_update.json +13 -0
  23. data/spec/fixtures/macros.json +24 -0
  24. data/spec/fixtures/topic.json +9 -0
  25. data/spec/fixtures/topic_create.json +14 -0
  26. data/spec/fixtures/topic_destroy.json +3 -0
  27. data/spec/fixtures/topic_update.json +14 -0
  28. data/spec/fixtures/topics.json +35 -0
  29. metadata +50 -5
data/spec/fixtures/article.json ADDED
@@ -0,0 +1,50 @@
1
+ {
2
+ "article":
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+ {
4
+ "id":13,
5
+ "subject":"API Tips",
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+ "show_in_portal":true,
7
+ "main_content":"Tips on using our API",
8
+ "agent_content":null,
9
+ "email":"Tips on using our API",
10
+ "chat":"Tips on using our API",
11
+ "twitter":"Tips on using our API",
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+ "question_answer":"Tips on using our API",
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+ "phone":"Tips on using our API",
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+ "quickcode":null,
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+ "created_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
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+ "created_at":"2011-01-13T22:41:42Z",
24
+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
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+ "login_count":9,
27
+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
31
+ },
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+ "updated_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
40
+ "created_at":"2011-01-13T22:41:42Z",
41
+ "updated_at":"2011-01-19T22:04:33Z",
42
+ "user_level":"admin",
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+ "login_count":9,
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+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ }
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+ }
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+ }
data/spec/fixtures/article_create.json ADDED
@@ -0,0 +1,54 @@
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+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "article":
6
+ {
7
+ "id":13,
8
+ "subject":"API Tips",
9
+ "show_in_portal":true,
10
+ "main_content":"Tips on using our API",
11
+ "agent_content":null,
12
+ "email":"Tips on using our API",
13
+ "chat":"Tips on using our API",
14
+ "twitter":"Tips on using our API",
15
+ "question_answer":"Tips on using our API",
16
+ "phone":"Tips on using our API",
17
+ "quickcode":null,
18
+ "created_by":
19
+ {
20
+ "user":
21
+ {
22
+ "id":1,
23
+ "name":"API User",
24
+ "name_public":"API User",
25
+ "email":"apiuser@yoursite.com",
26
+ "created_at":"2011-01-13T22:41:42Z",
27
+ "updated_at":"2011-01-19T22:04:33Z",
28
+ "user_level":"admin",
29
+ "login_count":9,
30
+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
33
+ }
34
+ },
35
+ "updated_by":
36
+ {
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+ "user":
38
+ {
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+ "id":1,
40
+ "name":"API User",
41
+ "name_public":"API User",
42
+ "email":"apiuser@yoursite.com",
43
+ "created_at":"2011-01-13T22:41:42Z",
44
+ "updated_at":"2011-01-19T22:04:33Z",
45
+ "user_level":"admin",
46
+ "login_count":9,
47
+ "time_zone":"Pacific Time (US & Canada)",
48
+ "last_login_at":"2011-01-19T18:21:52Z",
49
+ "current_login_at":"2011-01-19T22:04:33Z"
50
+ }
51
+ }
52
+ }
53
+ }
54
+ }
data/spec/fixtures/article_destroy.json ADDED
@@ -0,0 +1,3 @@
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+ {
2
+ "success":true
3
+ }
data/spec/fixtures/article_update.json ADDED
@@ -0,0 +1,54 @@
1
+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "article":
6
+ {
7
+ "id":13,
8
+ "subject":"API Tips",
9
+ "show_in_portal":true,
10
+ "main_content":"Tips on using our API",
11
+ "agent_content":null,
12
+ "email":"Tips on using our API",
13
+ "chat":"Tips on using our API",
14
+ "twitter":"Tips on using our API",
15
+ "question_answer":"Tips on using our API",
16
+ "phone":"Tips on using our API",
17
+ "quickcode":null,
18
+ "created_by":
19
+ {
20
+ "user":
21
+ {
22
+ "id":1,
23
+ "name":"API User",
24
+ "name_public":"API User",
25
+ "email":"apiuser@yoursite.com",
26
+ "created_at":"2011-01-13T22:41:42Z",
27
+ "updated_at":"2011-01-19T22:04:33Z",
28
+ "user_level":"admin",
29
+ "login_count":9,
30
+ "time_zone":"Pacific Time (US & Canada)",
31
+ "last_login_at":"2011-01-19T18:21:52Z",
32
+ "current_login_at":"2011-01-19T22:04:33Z"
33
+ }
34
+ },
35
+ "updated_by":
36
+ {
37
+ "user":
38
+ {
39
+ "id":1,
40
+ "name":"API User",
41
+ "name_public":"API User",
42
+ "email":"apiuser@yoursite.com",
43
+ "created_at":"2011-01-13T22:41:42Z",
44
+ "updated_at":"2011-01-19T22:04:33Z",
45
+ "user_level":"admin",
46
+ "login_count":9,
47
+ "time_zone":"Pacific Time (US & Canada)",
48
+ "last_login_at":"2011-01-19T18:21:52Z",
49
+ "current_login_at":"2011-01-19T22:04:33Z"
50
+ }
51
+ }
52
+ }
53
+ }
54
+ }
data/spec/fixtures/articles.json ADDED
@@ -0,0 +1,58 @@
1
+ {
2
+ "results":
3
+ [
4
+ {
5
+ "article":
6
+ {
7
+ "id":13,
8
+ "subject":"API Tips",
9
+ "show_in_portal":true,
10
+ "main_content":"Tips on using our API",
11
+ "agent_content":null,
12
+ "email":"Tips on using our API",
13
+ "chat":"Tips on using our API",
14
+ "twitter":"Tips on using our API",
15
+ "question_answer":"Tips on using our API",
16
+ "phone":"Tips on using our API",
17
+ "quickcode":null,
18
+ "created_by":
19
+ {
20
+ "user":
21
+ {
22
+ "id":1,
23
+ "name":"API User",
24
+ "name_public":"API User",
25
+ "email":"apiuser@yoursite.com",
26
+ "created_at":"2011-01-13T22:41:42Z",
27
+ "updated_at":"2011-01-19T22:04:33Z",
28
+ "user_level":"admin",
29
+ "login_count":9,
30
+ "time_zone":"Pacific Time (US & Canada)",
31
+ "last_login_at":"2011-01-19T18:21:52Z",
32
+ "current_login_at":"2011-01-19T22:04:33Z"
33
+ }
34
+ },
35
+ "updated_by":
36
+ {
37
+ "user":
38
+ {
39
+ "id":1,
40
+ "name":"API User",
41
+ "name_public":"API User",
42
+ "email":"apiuser@yoursite.com",
43
+ "created_at":"2011-01-13T22:41:42Z",
44
+ "updated_at":"2011-01-19T22:04:33Z",
45
+ "user_level":"admin",
46
+ "login_count":9,
47
+ "time_zone":"Pacific Time (US & Canada)",
48
+ "last_login_at":"2011-01-19T18:21:52Z",
49
+ "current_login_at":"2011-01-19T22:04:33Z"
50
+ }
51
+ }
52
+ }
53
+ }
54
+ ],
55
+ "page":1,
56
+ "count":20,
57
+ "total":1
58
+ }
data/spec/fixtures/macro.json ADDED
@@ -0,0 +1,8 @@
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+ {
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+ "macro":
3
+ {
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+ "id":13,
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+ "name":"API Macro",
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+ "enabled":true
7
+ }
8
+ }
data/spec/fixtures/macro_action.json ADDED
@@ -0,0 +1,9 @@
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+ {
2
+ "action":
3
+ {
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+ "id":201,
5
+ "slug":"set-case-description",
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+ "value":"Description to be applied",
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+ "enabled":true
8
+ }
9
+ }
data/spec/fixtures/macro_action_update.json ADDED
@@ -0,0 +1,12 @@
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+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "action":
6
+ {
7
+ "slug":"set-case-description",
8
+ "value":"Description to be applied",
9
+ "enabled":true
10
+ }
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+ }
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+ }
data/spec/fixtures/macro_actions.json ADDED
@@ -0,0 +1,69 @@
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+ {
2
+ "results":
3
+ [
4
+ {
5
+ "action":
6
+ {
7
+ "slug":"set-case-description",
8
+ "value":"Description to be applied",
9
+ "enabled":true
10
+ }
11
+ },
12
+ {
13
+ "action":
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+ {
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+ "slug":"set-case-priority",
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+ "value":"10",
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+ "enabled":true
18
+ }
19
+ },
20
+ {
21
+ "action":
22
+ {
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+ "slug":"set-case-status",
24
+ "value":"",
25
+ "enabled":false
26
+ }
27
+ },
28
+ {
29
+ "action":
30
+ {
31
+ "slug":"set-case-group",
32
+ "value":"",
33
+ "enabled":false
34
+ }
35
+ },
36
+ {
37
+ "action":
38
+ {
39
+ "slug":"set-case-user",
40
+ "value":"",
41
+ "enabled":false
42
+ }
43
+ },
44
+ {
45
+ "action":
46
+ {
47
+ "slug":"set-case-quick-reply",
48
+ "value":"",
49
+ "enabled":false
50
+ }
51
+ },
52
+ {
53
+ "action":
54
+ {
55
+ "slug":"append-case-article",
56
+ "value":"",
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+ "enabled":false
58
+ }
59
+ },
60
+ {
61
+ "action":
62
+ {
63
+ "slug":"set-case-outbound-email-subject",
64
+ "value":"",
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+ "enabled":false
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+ }
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+ }
68
+ ]
69
+ }
data/spec/fixtures/macro_create.json ADDED
@@ -0,0 +1,13 @@
1
+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "macro":
6
+ {
7
+ "id":12,
8
+ "name":"API Macro",
9
+ "enabled":true,
10
+ "labels":"Escalated,Some Other Label"
11
+ }
12
+ }
13
+ }
data/spec/fixtures/macro_destroy.json ADDED
@@ -0,0 +1,3 @@
1
+ {
2
+ "success":true
3
+ }
data/spec/fixtures/macro_update.json ADDED
@@ -0,0 +1,13 @@
1
+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "macro":
6
+ {
7
+ "id":13,
8
+ "name":"Updated",
9
+ "enabled":true,
10
+ "labels":"Escalated,Some Other Label"
11
+ }
12
+ }
13
+ }
data/spec/fixtures/macros.json ADDED
@@ -0,0 +1,24 @@
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+ {
2
+ "results":
3
+ [
4
+ {
5
+ "macro":
6
+ {
7
+ "id":11,
8
+ "name":"Test Macro",
9
+ "enabled":false
10
+ }
11
+ },
12
+ {
13
+ "macro":
14
+ {
15
+ "id":12,
16
+ "name":"API Macro",
17
+ "enabled":true
18
+ }
19
+ }
20
+ ],
21
+ "page":1,
22
+ "count":20,
23
+ "total":2
24
+ }
data/spec/fixtures/topic.json ADDED
@@ -0,0 +1,9 @@
1
+ {
2
+ "topic":
3
+ {
4
+ "id":1,
5
+ "name":"General",
6
+ "description":"Anything goes here",
7
+ "show_in_portal":true
8
+ }
9
+ }
data/spec/fixtures/topic_create.json ADDED
@@ -0,0 +1,14 @@
1
+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "topic":
6
+ {
7
+ "id":9,
8
+ "name":"General",
9
+ "description":"Everything belongs here",
10
+ "show_in_portal":true
11
+ }
12
+
13
+ }
14
+ }
data/spec/fixtures/topic_destroy.json ADDED
@@ -0,0 +1,3 @@
1
+ {
2
+ "success":true
3
+ }
data/spec/fixtures/topic_update.json ADDED
@@ -0,0 +1,14 @@
1
+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "topic":
6
+ {
7
+ "id":13,
8
+ "name":"Updated",
9
+ "description":"Updated Description",
10
+ "show_in_portal":true
11
+ }
12
+
13
+ }
14
+ }
data/spec/fixtures/topics.json ADDED
@@ -0,0 +1,35 @@
1
+ {
2
+ "results":
3
+ [
4
+ {
5
+ "topic":
6
+ {
7
+ "id":1,
8
+ "name":"Sample :: General",
9
+ "description":"Sample Topic Description :: Information about our company",
10
+ "show_in_portal":true
11
+ }
12
+ },
13
+ {
14
+ "topic":
15
+ {
16
+ "id":2,
17
+ "name":"Canned Responses",
18
+ "description":"Internal responses to common questions",
19
+ "show_in_portal":false
20
+ }
21
+ },
22
+ {
23
+ "topic":
24
+ {
25
+ "id":3,
26
+ "name":"Sample :: Products",
27
+ "description":"Sample Topic Description :: Information about our products",
28
+ "show_in_portal":true
29
+ }
30
+ }
31
+ ],
32
+ "page":1,
33
+ "count":20,
34
+ "total":3
35
+ }