assistly 0.1.5 → 0.2.0

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Files changed (29) hide show
  1. data/HISTORY.mkd +5 -0
  2. data/README.mkd +94 -2
  3. data/lib/assistly/client.rb +6 -0
  4. data/lib/assistly/client/article.rb +96 -0
  5. data/lib/assistly/client/macro.rb +142 -0
  6. data/lib/assistly/client/topic.rb +90 -0
  7. data/lib/assistly/version.rb +1 -1
  8. data/spec/assistly/client/article_spec.rb +134 -0
  9. data/spec/assistly/client/macro_spec.rb +204 -0
  10. data/spec/assistly/client/topic_spec.rb +135 -0
  11. data/spec/fixtures/article.json +50 -0
  12. data/spec/fixtures/article_create.json +54 -0
  13. data/spec/fixtures/article_destroy.json +3 -0
  14. data/spec/fixtures/article_update.json +54 -0
  15. data/spec/fixtures/articles.json +58 -0
  16. data/spec/fixtures/macro.json +8 -0
  17. data/spec/fixtures/macro_action.json +9 -0
  18. data/spec/fixtures/macro_action_update.json +12 -0
  19. data/spec/fixtures/macro_actions.json +69 -0
  20. data/spec/fixtures/macro_create.json +13 -0
  21. data/spec/fixtures/macro_destroy.json +3 -0
  22. data/spec/fixtures/macro_update.json +13 -0
  23. data/spec/fixtures/macros.json +24 -0
  24. data/spec/fixtures/topic.json +9 -0
  25. data/spec/fixtures/topic_create.json +14 -0
  26. data/spec/fixtures/topic_destroy.json +3 -0
  27. data/spec/fixtures/topic_update.json +14 -0
  28. data/spec/fixtures/topics.json +35 -0
  29. metadata +50 -5
data/spec/fixtures/article.json ADDED
@@ -0,0 +1,50 @@
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+ {
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+ "article":
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+ {
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+ "id":13,
5
+ "subject":"API Tips",
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+ "show_in_portal":true,
7
+ "main_content":"Tips on using our API",
8
+ "agent_content":null,
9
+ "email":"Tips on using our API",
10
+ "chat":"Tips on using our API",
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+ "twitter":"Tips on using our API",
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+ "question_answer":"Tips on using our API",
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+ "phone":"Tips on using our API",
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+ "quickcode":null,
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+ "created_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
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+ "created_at":"2011-01-13T22:41:42Z",
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+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
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+ "login_count":9,
27
+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ },
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+ "updated_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
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+ "created_at":"2011-01-13T22:41:42Z",
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+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
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+ "login_count":9,
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+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ }
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+ }
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+ }
data/spec/fixtures/article_create.json ADDED
@@ -0,0 +1,54 @@
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+ {
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+ "success":true,
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+ "results":
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+ {
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+ "article":
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+ {
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+ "id":13,
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+ "subject":"API Tips",
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+ "show_in_portal":true,
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+ "main_content":"Tips on using our API",
11
+ "agent_content":null,
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+ "email":"Tips on using our API",
13
+ "chat":"Tips on using our API",
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+ "twitter":"Tips on using our API",
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+ "question_answer":"Tips on using our API",
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+ "phone":"Tips on using our API",
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+ "quickcode":null,
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+ "created_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
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+ "created_at":"2011-01-13T22:41:42Z",
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+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
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+ "login_count":9,
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+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ },
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+ "updated_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
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+ "created_at":"2011-01-13T22:41:42Z",
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+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
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+ "login_count":9,
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+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ }
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+ }
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+ }
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+ }
data/spec/fixtures/article_destroy.json ADDED
@@ -0,0 +1,3 @@
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+ {
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+ "success":true
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+ }
data/spec/fixtures/article_update.json ADDED
@@ -0,0 +1,54 @@
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+ {
2
+ "success":true,
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+ "results":
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+ {
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+ "article":
6
+ {
7
+ "id":13,
8
+ "subject":"API Tips",
9
+ "show_in_portal":true,
10
+ "main_content":"Tips on using our API",
11
+ "agent_content":null,
12
+ "email":"Tips on using our API",
13
+ "chat":"Tips on using our API",
14
+ "twitter":"Tips on using our API",
15
+ "question_answer":"Tips on using our API",
16
+ "phone":"Tips on using our API",
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+ "quickcode":null,
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+ "created_by":
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+ {
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+ "user":
21
+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
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+ "created_at":"2011-01-13T22:41:42Z",
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+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
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+ "login_count":9,
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+ "time_zone":"Pacific Time (US & Canada)",
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+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ },
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+ "updated_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
43
+ "created_at":"2011-01-13T22:41:42Z",
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+ "updated_at":"2011-01-19T22:04:33Z",
45
+ "user_level":"admin",
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+ "login_count":9,
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+ "time_zone":"Pacific Time (US & Canada)",
48
+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ }
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+ }
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+ }
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+ }
data/spec/fixtures/articles.json ADDED
@@ -0,0 +1,58 @@
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+ {
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+ "results":
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+ [
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+ {
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+ "article":
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+ {
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+ "id":13,
8
+ "subject":"API Tips",
9
+ "show_in_portal":true,
10
+ "main_content":"Tips on using our API",
11
+ "agent_content":null,
12
+ "email":"Tips on using our API",
13
+ "chat":"Tips on using our API",
14
+ "twitter":"Tips on using our API",
15
+ "question_answer":"Tips on using our API",
16
+ "phone":"Tips on using our API",
17
+ "quickcode":null,
18
+ "created_by":
19
+ {
20
+ "user":
21
+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
25
+ "email":"apiuser@yoursite.com",
26
+ "created_at":"2011-01-13T22:41:42Z",
27
+ "updated_at":"2011-01-19T22:04:33Z",
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+ "user_level":"admin",
29
+ "login_count":9,
30
+ "time_zone":"Pacific Time (US & Canada)",
31
+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ },
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+ "updated_by":
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+ {
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+ "user":
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+ {
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+ "id":1,
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+ "name":"API User",
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+ "name_public":"API User",
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+ "email":"apiuser@yoursite.com",
43
+ "created_at":"2011-01-13T22:41:42Z",
44
+ "updated_at":"2011-01-19T22:04:33Z",
45
+ "user_level":"admin",
46
+ "login_count":9,
47
+ "time_zone":"Pacific Time (US & Canada)",
48
+ "last_login_at":"2011-01-19T18:21:52Z",
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+ "current_login_at":"2011-01-19T22:04:33Z"
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+ }
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+ }
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+ }
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+ }
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+ ],
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+ "page":1,
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+ "count":20,
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+ "total":1
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+ }
data/spec/fixtures/macro.json ADDED
@@ -0,0 +1,8 @@
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+ {
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+ "macro":
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+ {
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+ "id":13,
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+ "name":"API Macro",
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+ "enabled":true
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+ }
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+ }
data/spec/fixtures/macro_action.json ADDED
@@ -0,0 +1,9 @@
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+ {
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+ "action":
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+ {
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+ "id":201,
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+ "slug":"set-case-description",
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+ "value":"Description to be applied",
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+ "enabled":true
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+ }
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+ }
data/spec/fixtures/macro_action_update.json ADDED
@@ -0,0 +1,12 @@
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+ {
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+ "success":true,
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+ "results":
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-description",
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+ "value":"Description to be applied",
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+ "enabled":true
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+ }
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+ }
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+ }
data/spec/fixtures/macro_actions.json ADDED
@@ -0,0 +1,69 @@
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+ {
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+ "results":
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+ [
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-description",
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+ "value":"Description to be applied",
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+ "enabled":true
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-priority",
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+ "value":"10",
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+ "enabled":true
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-status",
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+ "value":"",
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+ "enabled":false
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-group",
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+ "value":"",
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+ "enabled":false
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-user",
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+ "value":"",
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+ "enabled":false
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-quick-reply",
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+ "value":"",
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+ "enabled":false
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"append-case-article",
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+ "value":"",
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+ "enabled":false
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+ }
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+ },
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+ {
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+ "action":
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+ {
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+ "slug":"set-case-outbound-email-subject",
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+ "value":"",
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+ "enabled":false
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+ }
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+ }
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+ ]
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+ }
data/spec/fixtures/macro_create.json ADDED
@@ -0,0 +1,13 @@
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+ {
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+ "success":true,
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+ "results":
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+ {
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+ "macro":
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+ {
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+ "id":12,
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+ "name":"API Macro",
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+ "enabled":true,
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+ "labels":"Escalated,Some Other Label"
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+ }
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+ }
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+ }
data/spec/fixtures/macro_destroy.json ADDED
@@ -0,0 +1,3 @@
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+ {
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+ "success":true
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+ }
data/spec/fixtures/macro_update.json ADDED
@@ -0,0 +1,13 @@
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+ {
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+ "success":true,
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+ "results":
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+ {
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+ "macro":
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+ {
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+ "id":13,
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+ "name":"Updated",
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+ "enabled":true,
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+ "labels":"Escalated,Some Other Label"
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+ }
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+ }
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+ }
data/spec/fixtures/macros.json ADDED
@@ -0,0 +1,24 @@
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+ {
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+ "results":
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+ [
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+ {
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+ "macro":
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+ {
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+ "id":11,
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+ "name":"Test Macro",
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+ "enabled":false
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+ }
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+ },
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+ {
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+ "macro":
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+ {
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+ "id":12,
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+ "name":"API Macro",
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+ "enabled":true
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+ }
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+ }
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+ ],
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+ "page":1,
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+ "count":20,
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+ "total":2
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+ }
data/spec/fixtures/topic.json ADDED
@@ -0,0 +1,9 @@
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+ {
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+ "topic":
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+ {
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+ "id":1,
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+ "name":"General",
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+ "description":"Anything goes here",
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+ "show_in_portal":true
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+ }
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+ }
data/spec/fixtures/topic_create.json ADDED
@@ -0,0 +1,14 @@
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+ {
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+ "success":true,
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+ "results":
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+ {
5
+ "topic":
6
+ {
7
+ "id":9,
8
+ "name":"General",
9
+ "description":"Everything belongs here",
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+ "show_in_portal":true
11
+ }
12
+
13
+ }
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+ }
data/spec/fixtures/topic_destroy.json ADDED
@@ -0,0 +1,3 @@
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+ {
2
+ "success":true
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+ }
data/spec/fixtures/topic_update.json ADDED
@@ -0,0 +1,14 @@
1
+ {
2
+ "success":true,
3
+ "results":
4
+ {
5
+ "topic":
6
+ {
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+ "id":13,
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+ "name":"Updated",
9
+ "description":"Updated Description",
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+ "show_in_portal":true
11
+ }
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+
13
+ }
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+ }
data/spec/fixtures/topics.json ADDED
@@ -0,0 +1,35 @@
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+ {
2
+ "results":
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+ [
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+ {
5
+ "topic":
6
+ {
7
+ "id":1,
8
+ "name":"Sample :: General",
9
+ "description":"Sample Topic Description :: Information about our company",
10
+ "show_in_portal":true
11
+ }
12
+ },
13
+ {
14
+ "topic":
15
+ {
16
+ "id":2,
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+ "name":"Canned Responses",
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+ "description":"Internal responses to common questions",
19
+ "show_in_portal":false
20
+ }
21
+ },
22
+ {
23
+ "topic":
24
+ {
25
+ "id":3,
26
+ "name":"Sample :: Products",
27
+ "description":"Sample Topic Description :: Information about our products",
28
+ "show_in_portal":true
29
+ }
30
+ }
31
+ ],
32
+ "page":1,
33
+ "count":20,
34
+ "total":3
35
+ }