KayakoClient 1.1.0 → 1.2.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (84) hide show
  1. data/lib/kayako_client.rb +1 -1
  2. data/lib/kayako_client/base.rb +1 -1
  3. data/lib/kayako_client/custom_field.rb +14 -1
  4. data/lib/kayako_client/department.rb +1 -1
  5. data/lib/kayako_client/http/http.rb +1 -1
  6. data/lib/kayako_client/http/http_backend.rb +1 -1
  7. data/lib/kayako_client/http/http_client.rb +1 -1
  8. data/lib/kayako_client/http/http_response.rb +1 -1
  9. data/lib/kayako_client/http/net_http.rb +1 -1
  10. data/lib/kayako_client/knowledgebase_article.rb +4 -3
  11. data/lib/kayako_client/knowledgebase_attachment.rb +1 -1
  12. data/lib/kayako_client/knowledgebase_category.rb +14 -1
  13. data/lib/kayako_client/knowledgebase_comment.rb +1 -1
  14. data/lib/kayako_client/mixins/api.rb +1 -1
  15. data/lib/kayako_client/mixins/article_client.rb +1 -1
  16. data/lib/kayako_client/mixins/attachment.rb +1 -1
  17. data/lib/kayako_client/mixins/authentication.rb +1 -1
  18. data/lib/kayako_client/mixins/client.rb +1 -1
  19. data/lib/kayako_client/mixins/comment_object.rb +1 -1
  20. data/lib/kayako_client/mixins/convert_api.rb +1 -1
  21. data/lib/kayako_client/mixins/creator_api.rb +1 -1
  22. data/lib/kayako_client/mixins/knowledgebase_article_api.rb +1 -1
  23. data/lib/kayako_client/mixins/knowledgebase_category_client.rb +1 -1
  24. data/lib/kayako_client/mixins/logger.rb +1 -1
  25. data/lib/kayako_client/mixins/news_category_client.rb +1 -1
  26. data/lib/kayako_client/mixins/news_client.rb +1 -1
  27. data/lib/kayako_client/mixins/object.rb +2 -2
  28. data/lib/kayako_client/mixins/post_client.rb +1 -1
  29. data/lib/kayako_client/mixins/staff_visibility_api.rb +1 -1
  30. data/lib/kayako_client/mixins/ticket_api.rb +1 -1
  31. data/lib/kayako_client/mixins/ticket_client.rb +1 -1
  32. data/lib/kayako_client/mixins/troubleshooter_step_api.rb +1 -1
  33. data/lib/kayako_client/mixins/troubleshooter_step_client.rb +1 -1
  34. data/lib/kayako_client/mixins/user_visibility_api.rb +1 -1
  35. data/lib/kayako_client/news_category.rb +1 -1
  36. data/lib/kayako_client/news_comment.rb +1 -1
  37. data/lib/kayako_client/news_item.rb +1 -1
  38. data/lib/kayako_client/news_subscriber.rb +1 -1
  39. data/lib/kayako_client/staff.rb +1 -1
  40. data/lib/kayako_client/staff_group.rb +1 -1
  41. data/lib/kayako_client/ticket.rb +8 -2
  42. data/lib/kayako_client/ticket_attachment.rb +1 -1
  43. data/lib/kayako_client/ticket_count.rb +1 -1
  44. data/lib/kayako_client/ticket_custom_field.rb +4 -3
  45. data/lib/kayako_client/ticket_note.rb +1 -1
  46. data/lib/kayako_client/ticket_post.rb +1 -1
  47. data/lib/kayako_client/ticket_priority.rb +1 -1
  48. data/lib/kayako_client/ticket_status.rb +1 -1
  49. data/lib/kayako_client/ticket_time_track.rb +1 -1
  50. data/lib/kayako_client/ticket_type.rb +1 -1
  51. data/lib/kayako_client/troubleshooter_attachment.rb +1 -1
  52. data/lib/kayako_client/troubleshooter_category.rb +1 -1
  53. data/lib/kayako_client/troubleshooter_comment.rb +1 -1
  54. data/lib/kayako_client/troubleshooter_step.rb +1 -1
  55. data/lib/kayako_client/user.rb +1 -1
  56. data/lib/kayako_client/user_group.rb +1 -1
  57. data/lib/kayako_client/user_organization.rb +1 -1
  58. data/lib/kayako_client/xml/lib_xml.rb +1 -2
  59. data/lib/kayako_client/xml/rexml_document.rb +1 -2
  60. data/lib/kayako_client/xml/xml.rb +1 -1
  61. data/lib/kayako_client/xml/xml_backend.rb +1 -1
  62. data/test/test_attachment.rb +1 -1
  63. data/test/test_client.rb +1 -1
  64. data/test/test_configuration.rb +1 -1
  65. data/test/test_count.rb +1 -1
  66. data/test/test_custom_field.rb +4 -2
  67. data/test/test_department.rb +1 -1
  68. data/test/test_http.rb +1 -1
  69. data/test/test_knowledgebase.rb +2 -2
  70. data/test/test_news.rb +1 -1
  71. data/test/test_note.rb +1 -1
  72. data/test/test_post.rb +1 -1
  73. data/test/test_priority.rb +1 -1
  74. data/test/test_properties.rb +1 -1
  75. data/test/test_staff.rb +1 -1
  76. data/test/test_status.rb +1 -1
  77. data/test/test_ticket.rb +1 -1
  78. data/test/test_ticket_custom_field.rb +5 -3
  79. data/test/test_time_track.rb +1 -1
  80. data/test/test_troubleshooter.rb +1 -1
  81. data/test/test_type.rb +1 -1
  82. data/test/test_user.rb +1 -1
  83. data/test/test_xml.rb +1 -1
  84. metadata +59 -59
@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -53,6 +53,18 @@ module KayakoClient
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  TYPE_DATE = 10
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  TYPE_FILE = 11
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+ GROUP_USER = 1
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+ GROUP_USER_ORGANIZATION = 2
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+ GROUP_STAFF_TICKET = 3
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+ GROUP_USER_TICKET = 4
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+ GROUP_TIME_TRACK = 5
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+ GROUP_STAFF_USER_TICKET = 9
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+ GROUP_LIVECHAT_PRE = 10
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+ GROUP_LIVECHAT_POST = 11
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+ GROUP_KNOWLEDGEBASE = 12
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+ GROUP_NEWS = 13
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+ GROUP_TROUBLESHOOTER = 14
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+
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  property :custom_field_id, :integer
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  property :field_name, :string
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  property :title, :string
@@ -66,6 +78,7 @@ module KayakoClient
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  property :display_order, :integer
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  property :user_editable, :boolean
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  property :staff_editable, :boolean
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+ property :group_type, :integer, :in => (1..5).to_a + (9..14).to_a
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70
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  def options
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84
  if instance_variable_defined?(:@options)
@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -100,8 +100,9 @@ module KayakoClient
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  def self.all(*args)
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  options = args.last.is_a?(Hash) ? args.pop : {}
102
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  if args.size > 0
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- if args.size == 1
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- options.merge!(:e => "#{path}/ListAll/#{args.first.to_i}")
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+ if args.size <= 3
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+ e = path + '/ListAll/' + args.collect { |arg| arg.to_i }.join('/')
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+ options.merge!(:e => e)
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  else
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  raise ArgumentError, "too many arguments"
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  end
@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -67,5 +67,18 @@ module KayakoClient
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  !parent_kb_category_id.nil? && parent_kb_category_id == 0
68
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  end
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70
+ def self.all(*args)
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+ e = path + '/ListAll'
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+ options = args.last.is_a?(Hash) ? args.pop : {}
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+ if args.size > 0
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+ if args.size <= 2
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+ e << '/' + args.collect { |arg| arg.to_i }.join('/')
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+ else
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+ raise ArgumentError, "too many arguments"
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+ end
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+ end
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+ super(options.merge(:e => e))
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+ end
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+
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  end
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  end
@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -348,7 +348,7 @@ module KayakoClient
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  end
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350
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  def import(options = {})
351
- if options.size == 1 && self.class.properties.size > 1
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+ if options && options.size == 1 && self.class.properties.size > 1
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  values = options.values.first
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  options = values if values.is_a?(Hash)
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  end
@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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@@ -8,7 +8,7 @@
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
11
+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
8
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  # @package KayakoClient
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  # @copyright Copyright (c) 2011-2013, Kayako
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  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
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+ # @link https://github.com/kayako/ruby-api-library
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  #
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  #######################################################################
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@@ -8,7 +8,7 @@
8
8
  # @package KayakoClient
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9
  # @copyright Copyright (c) 2011-2013, Kayako
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10
  # @license FreeBSD
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- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
11
+ # @link https://github.com/kayako/ruby-api-library
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12
  #
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  #######################################################################
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@@ -8,7 +8,7 @@
8
8
  # @package KayakoClient
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9
  # @copyright Copyright (c) 2011-2013, Kayako
10
10
  # @license FreeBSD
11
- # @link http://forge.kayako.com/projects/kayako-ruby-api-library
11
+ # @link https://github.com/kayako/ruby-api-library
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12
  #
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  #######################################################################
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14