zammad-python-client 0.1.1__tar.gz
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- zammad_python_client-0.1.1/LICENSE +21 -0
- zammad_python_client-0.1.1/PKG-INFO +127 -0
- zammad_python_client-0.1.1/README.md +96 -0
- zammad_python_client-0.1.1/pyproject.toml +62 -0
- zammad_python_client-0.1.1/setup.cfg +4 -0
- zammad_python_client-0.1.1/src/zammad/__init__.py +56 -0
- zammad_python_client-0.1.1/src/zammad/client.py +99 -0
- zammad_python_client-0.1.1/src/zammad/exceptions.py +50 -0
- zammad_python_client-0.1.1/src/zammad/py.typed +0 -0
- zammad_python_client-0.1.1/src/zammad/resources/__init__.py +22 -0
- zammad_python_client-0.1.1/src/zammad/resources/base.py +114 -0
- zammad_python_client-0.1.1/src/zammad/resources/generated.py +3297 -0
- zammad_python_client-0.1.1/src/zammad/resources/knowledge_base.py +173 -0
- zammad_python_client-0.1.1/src/zammad/resources/people.py +96 -0
- zammad_python_client-0.1.1/src/zammad/resources/tickets.py +230 -0
- zammad_python_client-0.1.1/src/zammad/transport.py +284 -0
- zammad_python_client-0.1.1/src/zammad/types.py +221 -0
- zammad_python_client-0.1.1/src/zammad_python_client.egg-info/PKG-INFO +127 -0
- zammad_python_client-0.1.1/src/zammad_python_client.egg-info/SOURCES.txt +23 -0
- zammad_python_client-0.1.1/src/zammad_python_client.egg-info/dependency_links.txt +1 -0
- zammad_python_client-0.1.1/src/zammad_python_client.egg-info/requires.txt +10 -0
- zammad_python_client-0.1.1/src/zammad_python_client.egg-info/top_level.txt +1 -0
- zammad_python_client-0.1.1/tests/test_generated.py +72 -0
- zammad_python_client-0.1.1/tests/test_resources.py +141 -0
- zammad_python_client-0.1.1/tests/test_transport.py +124 -0
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MIT License
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Copyright (c) 2026 Stefan Schulte-Ortbeck
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Permission is hereby granted, free of charge, to any person obtaining a copy
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of this software and associated documentation files (the "Software"), to deal
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in the Software without restriction, including without limitation the rights
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to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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copies of the Software, and to permit persons to whom the Software is
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furnished to do so, subject to the following conditions:
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The above copyright notice and this permission notice shall be included in all
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copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
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LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
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SOFTWARE.
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Metadata-Version: 2.4
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Name: zammad-python-client
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Version: 0.1.1
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Summary: A typed Python client for the Zammad REST API
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Author-email: Stefan Schulte-Ortbeck <info@codefighters.de>
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License: MIT
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Project-URL: Repository, https://gitlab.codefighters.de/python/zammad-python-client
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Project-URL: Changelog, https://gitlab.codefighters.de/python/zammad-python-client/-/blob/main/CHANGELOG.md
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Keywords: zammad,helpdesk,api,client
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Classifier: Development Status :: 3 - Alpha
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Classifier: Intended Audience :: Developers
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Classifier: License :: OSI Approved :: MIT License
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Classifier: Programming Language :: Python :: 3
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Classifier: Programming Language :: Python :: 3.11
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Classifier: Programming Language :: Python :: 3.12
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Classifier: Programming Language :: Python :: 3.13
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Classifier: Programming Language :: Python :: 3.14
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Classifier: Typing :: Typed
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Requires-Python: >=3.11
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Description-Content-Type: text/markdown
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License-File: LICENSE
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Requires-Dist: requests>=2.28.0
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Provides-Extra: dotenv
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Requires-Dist: python-dotenv>=1.0.0; extra == "dotenv"
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Provides-Extra: dev
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Requires-Dist: pytest>=7.0; extra == "dev"
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Requires-Dist: responses>=0.23; extra == "dev"
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Requires-Dist: mypy>=1.8; extra == "dev"
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Requires-Dist: types-requests; extra == "dev"
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Dynamic: license-file
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# zammad-python-client
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A typed Python client for the [Zammad](https://zammad.org) REST API. `requests`
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underneath, `py.typed`, no other dependencies. Built for Zammad 7.x and used by
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[`python/zammad-mcp`](https://gitlab.codefighters.de/python/zammad-mcp).
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Two layers:
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- **Curated**: `client.tickets`, `client.ticket_articles`, `client.tags`,
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`client.time_accountings`, `client.users`, `client.organizations`,
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`client.groups`, `client.ticket_states`, `client.ticket_priorities`,
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`client.knowledge_base`, plus plain CRUD collections (`client.text_modules`,
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`client.macros`, `client.slas`, ...). One call per question, sensible defaults.
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- **Complete**: `client.api.<controller>.<action>()`, one method per route of
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Zammad's own routing — 612 routes, 118 controllers, generated from
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`config/routes/*.rb` of the pinned Zammad version. See
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[`docs/endpoints.md`](docs/endpoints.md). Nothing the web UI can do is out of
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reach, including the knowledge base, two-factor, channels and integrations.
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## Install
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```bash
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pip install zammad-python-client
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```
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Published to PyPI on every tag; the same wheel also lands in this project's GitLab
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package registry for internal CI. From a checkout: `pip install -e ".[dev]"`.
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## Use
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```python
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from zammad import ZammadClient
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c = ZammadClient("https://zammad.example.com", token="...") # Authorization: Token token=...
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c.version() # "7.2.2"
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c.users.current() # the token's user
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open_ = c.tickets.search_tickets("state.name:open owner.login:me", limit=20)
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t = c.tickets.get(42, expand=True) # names next to ids
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c.ticket_articles.by_ticket(42)
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c.ticket_articles.add(42, "<p>Looked at it.</p>") # internal note (default)
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c.ticket_articles.add(42, "<p>Fixed.</p>", article_type="email", internal=False, to="customer@example.com")
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c.time_accountings.book(42, 15) # unit is instance config
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c.tags.add_to(42, "billing")
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kb = c.knowledge_base.init() # bases, locales, categories, answers as assets
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c.knowledge_base.search("vpn", flavor="agent")
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a = c.knowledge_base.create_answer(1, category_id=3, title="VPN", body_html="<p>…</p>", kb_locale_id=1)
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c.knowledge_base.set_internal(1, a["id"]) # draft -> internal (agents only)
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# Everything else: the generated layer, named after Zammad's controllers and actions.
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c.api.settings.index_by_area("Ticket::Base")
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c.api.user_two_factors.personal_configuration()
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c.api.channels_email.index()
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```
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Acting as another user (needs `admin.user`): every method takes
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`on_behalf_of="login-or-email-or-id"`, sent as Zammad's `From` header.
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Pagination: `list(page=, per_page=)` is one page, `iter_all()` / `list_all()`
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walk pages (Zammad returns bare arrays without a total, so a short page ends the
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walk). `expand=True` adds related names next to the `*_id` fields.
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## Errors
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`ZammadError` covers everything; `ZammadAuthError` (401), `ZammadPermissionError`
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(403, the token lacks a permission), `ZammadNotFoundError` (404, which Zammad also
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uses for "not visible to you") and `ZammadRateLimitError` (429 that could not be
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waited out; `retry_after` when known) narrow it.
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## Keeping up with Zammad
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```bash
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scripts/extract-routes.py --ref stable # or --zammad /path/to/checkout
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scripts/generate-resources.py
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pytest
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```
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`docs/routes.json` records the Zammad version it came from. Rails `resources`
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blocks (knowledge base, two-factor, checklists, …) are expanded by hand in
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`scripts/extract-routes.py`; the script says which route files contain such
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blocks so a new one is not missed. CI fails when `generated.py` and
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`docs/routes.json` disagree.
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## Development
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```bash
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uv venv && uv pip install -e ".[dev]"
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pytest -q # mocks only, never the network
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mypy
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scripts/verify-live.py # read-only, needs ZAMMAD_URL + ZAMMAD_TOKEN in .env
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```
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Releases: bump `__version__` in `src/zammad/__init__.py`, update the changelog,
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tag `vX.Y.Z`; CI publishes to PyPI (needs the `PYPI_TOKEN` CI variable) and to the
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project's GitLab registry.
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# zammad-python-client
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A typed Python client for the [Zammad](https://zammad.org) REST API. `requests`
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underneath, `py.typed`, no other dependencies. Built for Zammad 7.x and used by
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[`python/zammad-mcp`](https://gitlab.codefighters.de/python/zammad-mcp).
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Two layers:
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- **Curated**: `client.tickets`, `client.ticket_articles`, `client.tags`,
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`client.time_accountings`, `client.users`, `client.organizations`,
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`client.groups`, `client.ticket_states`, `client.ticket_priorities`,
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`client.knowledge_base`, plus plain CRUD collections (`client.text_modules`,
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`client.macros`, `client.slas`, ...). One call per question, sensible defaults.
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- **Complete**: `client.api.<controller>.<action>()`, one method per route of
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Zammad's own routing — 612 routes, 118 controllers, generated from
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`config/routes/*.rb` of the pinned Zammad version. See
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[`docs/endpoints.md`](docs/endpoints.md). Nothing the web UI can do is out of
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reach, including the knowledge base, two-factor, channels and integrations.
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## Install
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```bash
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pip install zammad-python-client
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```
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Published to PyPI on every tag; the same wheel also lands in this project's GitLab
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package registry for internal CI. From a checkout: `pip install -e ".[dev]"`.
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## Use
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```python
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from zammad import ZammadClient
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c = ZammadClient("https://zammad.example.com", token="...") # Authorization: Token token=...
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c.version() # "7.2.2"
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c.users.current() # the token's user
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open_ = c.tickets.search_tickets("state.name:open owner.login:me", limit=20)
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t = c.tickets.get(42, expand=True) # names next to ids
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c.ticket_articles.by_ticket(42)
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c.ticket_articles.add(42, "<p>Looked at it.</p>") # internal note (default)
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c.ticket_articles.add(42, "<p>Fixed.</p>", article_type="email", internal=False, to="customer@example.com")
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c.time_accountings.book(42, 15) # unit is instance config
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c.tags.add_to(42, "billing")
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kb = c.knowledge_base.init() # bases, locales, categories, answers as assets
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c.knowledge_base.search("vpn", flavor="agent")
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a = c.knowledge_base.create_answer(1, category_id=3, title="VPN", body_html="<p>…</p>", kb_locale_id=1)
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c.knowledge_base.set_internal(1, a["id"]) # draft -> internal (agents only)
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# Everything else: the generated layer, named after Zammad's controllers and actions.
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c.api.settings.index_by_area("Ticket::Base")
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c.api.user_two_factors.personal_configuration()
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c.api.channels_email.index()
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```
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Acting as another user (needs `admin.user`): every method takes
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`on_behalf_of="login-or-email-or-id"`, sent as Zammad's `From` header.
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59
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+
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60
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Pagination: `list(page=, per_page=)` is one page, `iter_all()` / `list_all()`
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61
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walk pages (Zammad returns bare arrays without a total, so a short page ends the
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62
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walk). `expand=True` adds related names next to the `*_id` fields.
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63
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## Errors
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65
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`ZammadError` covers everything; `ZammadAuthError` (401), `ZammadPermissionError`
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67
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(403, the token lacks a permission), `ZammadNotFoundError` (404, which Zammad also
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68
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uses for "not visible to you") and `ZammadRateLimitError` (429 that could not be
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69
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waited out; `retry_after` when known) narrow it.
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70
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+
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## Keeping up with Zammad
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```bash
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scripts/extract-routes.py --ref stable # or --zammad /path/to/checkout
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scripts/generate-resources.py
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pytest
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```
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`docs/routes.json` records the Zammad version it came from. Rails `resources`
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80
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blocks (knowledge base, two-factor, checklists, …) are expanded by hand in
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81
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`scripts/extract-routes.py`; the script says which route files contain such
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82
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blocks so a new one is not missed. CI fails when `generated.py` and
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83
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`docs/routes.json` disagree.
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84
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+
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## Development
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86
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```bash
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88
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uv venv && uv pip install -e ".[dev]"
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89
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+
pytest -q # mocks only, never the network
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90
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+
mypy
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91
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scripts/verify-live.py # read-only, needs ZAMMAD_URL + ZAMMAD_TOKEN in .env
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92
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```
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93
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+
|
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94
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+
Releases: bump `__version__` in `src/zammad/__init__.py`, update the changelog,
|
|
95
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+
tag `vX.Y.Z`; CI publishes to PyPI (needs the `PYPI_TOKEN` CI variable) and to the
|
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96
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+
project's GitLab registry.
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@@ -0,0 +1,62 @@
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[build-system]
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requires = ["setuptools>=61.0"]
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build-backend = "setuptools.build_meta"
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[project]
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name = "zammad-python-client"
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dynamic = ["version"]
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description = "A typed Python client for the Zammad REST API"
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authors = [{name = "Stefan Schulte-Ortbeck", email = "info@codefighters.de"}]
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readme = "README.md"
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license = {text = "MIT"}
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keywords = ["zammad", "helpdesk", "api", "client"]
|
|
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+
dependencies = [
|
|
14
|
+
"requests>=2.28.0",
|
|
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|
+
]
|
|
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|
+
# Keep in lockstep with the matrix in .gitlab-ci.yml. Same floor as
|
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# billomat-python-client, for the same reason (3.10 is EOL in October 2026).
|
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requires-python = ">=3.11"
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classifiers = [
|
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"Development Status :: 3 - Alpha",
|
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|
+
"Intended Audience :: Developers",
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"License :: OSI Approved :: MIT License",
|
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"Programming Language :: Python :: 3",
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"Programming Language :: Python :: 3.11",
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"Programming Language :: Python :: 3.12",
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"Programming Language :: Python :: 3.13",
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"Programming Language :: Python :: 3.14",
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"Typing :: Typed",
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]
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+
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[project.optional-dependencies]
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dotenv = ["python-dotenv>=1.0.0"]
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dev = [
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"pytest>=7.0",
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"responses>=0.23",
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"mypy>=1.8",
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"types-requests",
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]
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+
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[project.urls]
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Repository = "https://gitlab.codefighters.de/python/zammad-python-client"
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Changelog = "https://gitlab.codefighters.de/python/zammad-python-client/-/blob/main/CHANGELOG.md"
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+
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[tool.setuptools.dynamic]
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# Single source of truth; the publish job refuses a tag that does not match it.
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version = {attr = "zammad.__version__"}
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+
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[tool.setuptools.packages.find]
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where = ["src"]
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+
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[tool.setuptools.package-data]
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zammad = ["py.typed"]
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[tool.pytest.ini_options]
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testpaths = ["tests"]
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+
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[tool.mypy]
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python_version = "3.11"
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files = ["src/zammad"]
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warn_unused_ignores = true
|
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warn_redundant_casts = true
|
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warn_unreachable = true
|
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@@ -0,0 +1,56 @@
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"""A typed Python client for the Zammad REST API."""
|
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+
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import logging
|
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+
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from .client import ZammadClient
|
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from .exceptions import (
|
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ZammadAuthError,
|
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8
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ZammadError,
|
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9
|
+
ZammadNotFoundError,
|
|
10
|
+
ZammadPermissionError,
|
|
11
|
+
ZammadRateLimitError,
|
|
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+
)
|
|
13
|
+
from .resources import Api, Endpoint, Resource
|
|
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+
from .transport import Transport
|
|
15
|
+
from .types import (
|
|
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+
GenericDict,
|
|
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+
GroupDict,
|
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+
KnowledgeBaseAnswerDict,
|
|
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+
KnowledgeBaseCategoryDict,
|
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+
OrganizationDict,
|
|
21
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+
TicketArticleDict,
|
|
22
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+
TicketDict,
|
|
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+
TicketPriorityDict,
|
|
24
|
+
TicketStateDict,
|
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+
TimeAccountingDict,
|
|
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+
UserDict,
|
|
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+
)
|
|
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+
|
|
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__version__ = "0.1.1"
|
|
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+
|
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+
logging.getLogger(__name__).addHandler(logging.NullHandler())
|
|
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|
+
|
|
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|
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__all__ = [
|
|
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+
"ZammadClient",
|
|
35
|
+
"ZammadError",
|
|
36
|
+
"ZammadAuthError",
|
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|
+
"ZammadPermissionError",
|
|
38
|
+
"ZammadNotFoundError",
|
|
39
|
+
"ZammadRateLimitError",
|
|
40
|
+
"Transport",
|
|
41
|
+
"Endpoint",
|
|
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+
"Resource",
|
|
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|
+
"Api",
|
|
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"GenericDict",
|
|
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+
"TicketDict",
|
|
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+
"TicketArticleDict",
|
|
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|
+
"UserDict",
|
|
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|
+
"OrganizationDict",
|
|
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|
+
"GroupDict",
|
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+
"TicketStateDict",
|
|
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|
+
"TicketPriorityDict",
|
|
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|
+
"TimeAccountingDict",
|
|
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|
+
"KnowledgeBaseAnswerDict",
|
|
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|
+
"KnowledgeBaseCategoryDict",
|
|
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|
+
"__version__",
|
|
56
|
+
]
|
|
@@ -0,0 +1,99 @@
|
|
|
1
|
+
"""Composition root: one ``ZammadClient`` per instance and credential."""
|
|
2
|
+
|
|
3
|
+
from __future__ import annotations
|
|
4
|
+
|
|
5
|
+
from typing import Any, Dict, Optional
|
|
6
|
+
|
|
7
|
+
import requests
|
|
8
|
+
|
|
9
|
+
from .resources import (
|
|
10
|
+
Api,
|
|
11
|
+
Groups,
|
|
12
|
+
KnowledgeBase,
|
|
13
|
+
Organizations,
|
|
14
|
+
Resource,
|
|
15
|
+
Roles,
|
|
16
|
+
Tags,
|
|
17
|
+
TicketArticles,
|
|
18
|
+
TicketPriorities,
|
|
19
|
+
Tickets,
|
|
20
|
+
TicketStates,
|
|
21
|
+
TimeAccountings,
|
|
22
|
+
Users,
|
|
23
|
+
)
|
|
24
|
+
from .transport import Transport
|
|
25
|
+
|
|
26
|
+
|
|
27
|
+
class ZammadClient:
|
|
28
|
+
"""Entry point.
|
|
29
|
+
|
|
30
|
+
The curated attributes (``tickets``, ``users``, ...) are the ergonomic
|
|
31
|
+
layer. ``api`` exposes every controller of the instance's routing with one
|
|
32
|
+
method per route (``client.api.settings.index_by_area(...)``), so nothing
|
|
33
|
+
the UI can do is out of reach -- see docs/endpoints.md.
|
|
34
|
+
"""
|
|
35
|
+
|
|
36
|
+
def __init__(
|
|
37
|
+
self,
|
|
38
|
+
url: str,
|
|
39
|
+
token: Optional[str] = None,
|
|
40
|
+
*,
|
|
41
|
+
bearer: Optional[str] = None,
|
|
42
|
+
username: Optional[str] = None,
|
|
43
|
+
password: Optional[str] = None,
|
|
44
|
+
session: Optional[requests.Session] = None,
|
|
45
|
+
timeout: float = 30.0,
|
|
46
|
+
max_attempts: int = 3,
|
|
47
|
+
) -> None:
|
|
48
|
+
self.transport = Transport(
|
|
49
|
+
url,
|
|
50
|
+
token=token,
|
|
51
|
+
bearer=bearer,
|
|
52
|
+
username=username,
|
|
53
|
+
password=password,
|
|
54
|
+
session=session,
|
|
55
|
+
timeout=timeout,
|
|
56
|
+
max_attempts=max_attempts,
|
|
57
|
+
)
|
|
58
|
+
t = self.transport
|
|
59
|
+
# Curated
|
|
60
|
+
self.tickets = Tickets(t)
|
|
61
|
+
self.ticket_articles = TicketArticles(t)
|
|
62
|
+
self.tags = Tags(t)
|
|
63
|
+
self.time_accountings = TimeAccountings(t)
|
|
64
|
+
self.users = Users(t)
|
|
65
|
+
self.organizations = Organizations(t)
|
|
66
|
+
self.groups = Groups(t)
|
|
67
|
+
self.roles = Roles(t)
|
|
68
|
+
self.ticket_states = TicketStates(t)
|
|
69
|
+
self.ticket_priorities = TicketPriorities(t)
|
|
70
|
+
self.knowledge_base = KnowledgeBase(t)
|
|
71
|
+
# Plain CRUD collections that need nothing beyond list/get/create/update/delete.
|
|
72
|
+
self.text_modules: Resource[Dict[str, Any]] = Resource(t, "/text_modules")
|
|
73
|
+
self.macros: Resource[Dict[str, Any]] = Resource(t, "/macros")
|
|
74
|
+
self.overviews: Resource[Dict[str, Any]] = Resource(t, "/overviews")
|
|
75
|
+
self.templates: Resource[Dict[str, Any]] = Resource(t, "/templates")
|
|
76
|
+
self.signatures: Resource[Dict[str, Any]] = Resource(t, "/signatures")
|
|
77
|
+
self.email_addresses: Resource[Dict[str, Any]] = Resource(t, "/email_addresses")
|
|
78
|
+
self.slas: Resource[Dict[str, Any]] = Resource(t, "/slas")
|
|
79
|
+
self.triggers: Resource[Dict[str, Any]] = Resource(t, "/triggers")
|
|
80
|
+
self.jobs: Resource[Dict[str, Any]] = Resource(t, "/jobs")
|
|
81
|
+
self.webhooks: Resource[Dict[str, Any]] = Resource(t, "/webhooks")
|
|
82
|
+
self.calendars: Resource[Dict[str, Any]] = Resource(t, "/calendars")
|
|
83
|
+
self.object_manager_attributes: Resource[Dict[str, Any]] = Resource(t, "/object_manager_attributes")
|
|
84
|
+
self.online_notifications: Resource[Dict[str, Any]] = Resource(t, "/online_notifications")
|
|
85
|
+
self.user_access_tokens: Resource[Dict[str, Any]] = Resource(t, "/user_access_token")
|
|
86
|
+
self.checklist_templates: Resource[Dict[str, Any]] = Resource(t, "/checklist_templates")
|
|
87
|
+
# Everything
|
|
88
|
+
self.api = Api(t)
|
|
89
|
+
|
|
90
|
+
def version(self) -> str:
|
|
91
|
+
"""The instance's Zammad version (``/version``)."""
|
|
92
|
+
result = self.api.version.index()
|
|
93
|
+
return str(result.get("version", "")) if isinstance(result, dict) else str(result)
|
|
94
|
+
|
|
95
|
+
def __repr__(self) -> str:
|
|
96
|
+
return f"<ZammadClient {self.transport.base_url}>"
|
|
97
|
+
|
|
98
|
+
|
|
99
|
+
__all__ = ["ZammadClient"]
|
|
@@ -0,0 +1,50 @@
|
|
|
1
|
+
"""Exception hierarchy for the Zammad client."""
|
|
2
|
+
|
|
3
|
+
from typing import Optional
|
|
4
|
+
|
|
5
|
+
|
|
6
|
+
class ZammadError(Exception):
|
|
7
|
+
"""Base exception for all Zammad API errors.
|
|
8
|
+
|
|
9
|
+
Transport failures (connection errors, timeouts) are wrapped in this
|
|
10
|
+
exception as well, so catching it covers everything the client raises.
|
|
11
|
+
"""
|
|
12
|
+
|
|
13
|
+
|
|
14
|
+
class ZammadAuthError(ZammadError):
|
|
15
|
+
"""Raised when authentication fails (HTTP 401) or credentials are missing."""
|
|
16
|
+
|
|
17
|
+
|
|
18
|
+
class ZammadPermissionError(ZammadError):
|
|
19
|
+
"""Raised when the token lacks a permission for the call (HTTP 403).
|
|
20
|
+
|
|
21
|
+
Zammad is explicit about this, e.g. a token without ``ticket.agent`` reading
|
|
22
|
+
tickets, or ``knowledge_base.reader`` missing for the knowledge base.
|
|
23
|
+
"""
|
|
24
|
+
|
|
25
|
+
|
|
26
|
+
class ZammadNotFoundError(ZammadError):
|
|
27
|
+
"""Raised when the record does not exist or is not visible (HTTP 404).
|
|
28
|
+
|
|
29
|
+
Zammad answers 404 for both cases, so "not found" may mean "not yours".
|
|
30
|
+
"""
|
|
31
|
+
|
|
32
|
+
|
|
33
|
+
class ZammadRateLimitError(ZammadError):
|
|
34
|
+
"""Raised when a rate limit (HTTP 429) could not be resolved automatically.
|
|
35
|
+
|
|
36
|
+
``retry_after`` carries the seconds Zammad asked to wait, when it said so.
|
|
37
|
+
"""
|
|
38
|
+
|
|
39
|
+
def __init__(self, message: str, retry_after: Optional[int] = None) -> None:
|
|
40
|
+
super().__init__(message)
|
|
41
|
+
self.retry_after = retry_after
|
|
42
|
+
|
|
43
|
+
|
|
44
|
+
__all__ = [
|
|
45
|
+
"ZammadError",
|
|
46
|
+
"ZammadAuthError",
|
|
47
|
+
"ZammadPermissionError",
|
|
48
|
+
"ZammadNotFoundError",
|
|
49
|
+
"ZammadRateLimitError",
|
|
50
|
+
]
|
|
File without changes
|
|
@@ -0,0 +1,22 @@
|
|
|
1
|
+
from .base import Endpoint, Resource
|
|
2
|
+
from .generated import Api
|
|
3
|
+
from .knowledge_base import KnowledgeBase
|
|
4
|
+
from .people import Groups, Organizations, Roles, TicketPriorities, TicketStates, Users
|
|
5
|
+
from .tickets import Tags, TicketArticles, TimeAccountings, Tickets
|
|
6
|
+
|
|
7
|
+
__all__ = [
|
|
8
|
+
"Endpoint",
|
|
9
|
+
"Resource",
|
|
10
|
+
"Api",
|
|
11
|
+
"KnowledgeBase",
|
|
12
|
+
"Tickets",
|
|
13
|
+
"TicketArticles",
|
|
14
|
+
"Tags",
|
|
15
|
+
"TimeAccountings",
|
|
16
|
+
"Users",
|
|
17
|
+
"Organizations",
|
|
18
|
+
"Groups",
|
|
19
|
+
"Roles",
|
|
20
|
+
"TicketStates",
|
|
21
|
+
"TicketPriorities",
|
|
22
|
+
]
|
|
@@ -0,0 +1,114 @@
|
|
|
1
|
+
"""Base classes shared by generated and hand-written resources.
|
|
2
|
+
|
|
3
|
+
``Endpoint`` is the thinnest possible layer over :class:`Transport`: it turns a
|
|
4
|
+
route template plus path parameters into one call. The generated module builds
|
|
5
|
+
one method per Zammad route on it. ``Resource`` adds the CRUD conveniences that
|
|
6
|
+
most Zammad collections share (``/things``, ``/things/:id``).
|
|
7
|
+
"""
|
|
8
|
+
|
|
9
|
+
from __future__ import annotations
|
|
10
|
+
|
|
11
|
+
from typing import Any, Dict, Generic, Iterator, List, Mapping, Optional, TypeVar, cast
|
|
12
|
+
|
|
13
|
+
from ..transport import DEFAULT_PER_PAGE, Transport
|
|
14
|
+
|
|
15
|
+
T = TypeVar("T", bound=Mapping[str, Any])
|
|
16
|
+
|
|
17
|
+
Params = Optional[Mapping[str, Any]]
|
|
18
|
+
Json = Optional[Mapping[str, Any]]
|
|
19
|
+
|
|
20
|
+
|
|
21
|
+
class Endpoint:
|
|
22
|
+
"""A group of routes sharing one Zammad controller."""
|
|
23
|
+
|
|
24
|
+
controller: str = ""
|
|
25
|
+
|
|
26
|
+
def __init__(self, transport: Transport) -> None:
|
|
27
|
+
self._transport = transport
|
|
28
|
+
|
|
29
|
+
@staticmethod
|
|
30
|
+
def _fill(template: str, **path_params: Any) -> str:
|
|
31
|
+
"""Substitutes ``:name`` segments; values are stringified as-is."""
|
|
32
|
+
path = template
|
|
33
|
+
for name, value in path_params.items():
|
|
34
|
+
path = path.replace(f":{name}", str(value))
|
|
35
|
+
if ":" in path.split("?")[0]:
|
|
36
|
+
raise ValueError(f"unfilled path parameter in {path!r}")
|
|
37
|
+
return path.lstrip("/")
|
|
38
|
+
|
|
39
|
+
def _call(
|
|
40
|
+
self,
|
|
41
|
+
method: str,
|
|
42
|
+
template: str,
|
|
43
|
+
path_params: Mapping[str, Any],
|
|
44
|
+
params: Params = None,
|
|
45
|
+
json: Json = None,
|
|
46
|
+
on_behalf_of: Optional[str] = None,
|
|
47
|
+
raw: bool = False,
|
|
48
|
+
) -> Any:
|
|
49
|
+
return self._transport.request(
|
|
50
|
+
method,
|
|
51
|
+
self._fill(template, **path_params),
|
|
52
|
+
params=dict(params) if params else None,
|
|
53
|
+
json=dict(json) if json is not None else None,
|
|
54
|
+
on_behalf_of=on_behalf_of,
|
|
55
|
+
raw=raw,
|
|
56
|
+
)
|
|
57
|
+
|
|
58
|
+
def __repr__(self) -> str:
|
|
59
|
+
return f"<{type(self).__name__} controller={self.controller!r}>"
|
|
60
|
+
|
|
61
|
+
|
|
62
|
+
class Resource(Endpoint, Generic[T]):
|
|
63
|
+
"""CRUD over a standard Zammad collection.
|
|
64
|
+
|
|
65
|
+
``path`` is the collection path relative to ``/api/v1`` (``/users``). Most
|
|
66
|
+
collections also support ``?expand=true`` to inline relations and
|
|
67
|
+
``page``/``per_page`` for paging; both are plain query parameters here.
|
|
68
|
+
"""
|
|
69
|
+
|
|
70
|
+
path: str = ""
|
|
71
|
+
|
|
72
|
+
def __init__(self, transport: Transport, path: Optional[str] = None) -> None:
|
|
73
|
+
super().__init__(transport)
|
|
74
|
+
if path is not None:
|
|
75
|
+
self.path = path
|
|
76
|
+
if not self.path:
|
|
77
|
+
raise ValueError(f"{type(self).__name__} needs a collection path")
|
|
78
|
+
|
|
79
|
+
def list(self, *, expand: bool = False, on_behalf_of: Optional[str] = None, **params: Any) -> List[T]:
|
|
80
|
+
"""One page of records (``page``/``per_page`` as keyword arguments)."""
|
|
81
|
+
if expand:
|
|
82
|
+
params["expand"] = "true"
|
|
83
|
+
result = self._transport.get(self.path.lstrip("/"), params=params or None, on_behalf_of=on_behalf_of)
|
|
84
|
+
return cast(List[T], list(result) if isinstance(result, list) else [])
|
|
85
|
+
|
|
86
|
+
def iter_all(
|
|
87
|
+
self, *, expand: bool = False, per_page: int = DEFAULT_PER_PAGE, on_behalf_of: Optional[str] = None, **params: Any
|
|
88
|
+
) -> Iterator[T]:
|
|
89
|
+
"""Every record, fetching pages lazily."""
|
|
90
|
+
if expand:
|
|
91
|
+
params["expand"] = "true"
|
|
92
|
+
return cast(
|
|
93
|
+
Iterator[T],
|
|
94
|
+
self._transport.paginate(self.path.lstrip("/"), params=params or None, per_page=per_page, on_behalf_of=on_behalf_of),
|
|
95
|
+
)
|
|
96
|
+
|
|
97
|
+
def list_all(self, **kwargs: Any) -> List[T]:
|
|
98
|
+
return list(self.iter_all(**kwargs))
|
|
99
|
+
|
|
100
|
+
def get(self, record_id: int, *, expand: bool = False, on_behalf_of: Optional[str] = None) -> T:
|
|
101
|
+
params = {"expand": "true"} if expand else None
|
|
102
|
+
return cast(T, self._transport.get(f"{self.path.lstrip('/')}/{record_id}", params=params, on_behalf_of=on_behalf_of))
|
|
103
|
+
|
|
104
|
+
def create(self, data: Mapping[str, Any], *, on_behalf_of: Optional[str] = None) -> T:
|
|
105
|
+
return cast(T, self._transport.post(self.path.lstrip("/"), json=dict(data), on_behalf_of=on_behalf_of))
|
|
106
|
+
|
|
107
|
+
def update(self, record_id: int, data: Mapping[str, Any], *, on_behalf_of: Optional[str] = None) -> T:
|
|
108
|
+
return cast(T, self._transport.put(f"{self.path.lstrip('/')}/{record_id}", json=dict(data), on_behalf_of=on_behalf_of))
|
|
109
|
+
|
|
110
|
+
def delete(self, record_id: int, *, on_behalf_of: Optional[str] = None) -> None:
|
|
111
|
+
self._transport.delete(f"{self.path.lstrip('/')}/{record_id}", on_behalf_of=on_behalf_of)
|
|
112
|
+
|
|
113
|
+
|
|
114
|
+
__all__ = ["Endpoint", "Resource", "Params", "Json"]
|