otrs-somconnexio 0.5.11__tar.gz → 0.6.0__tar.gz

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/PKG-INFO

@@ -1,6 +1,6 @@
 Metadata-Version: 2.1
 Name: otrs_somconnexio
-Version: 0.5.11
+Version: 0.6.0
 Summary: Python package for Somconnexio data syncing in OTRS
 Home-page: https://gitlab.com/coopdevs/otrs_somconnexio
 Author: Coopdevs

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio/otrs_models/configurations/provision/mobile_ticket.py

@@ -5,6 +5,8 @@ class MobileTicketConfiguration:
     type = "Petición"
     queue_id = 71
     state = "new"
+    SLA = "No pendent resposta"
+    service = "Mòbil"
     priority = "3 normal"
 
     def __init__(self, otrs_configuration=None):

otrs_somconnexio-0.6.0/otrs_somconnexio/otrs_models/configurations/provision/switchboard_ticket.py

@@ -0,0 +1,10 @@
+# coding: utf-8
+class SwitchboardTicketConfiguration:
+    process_id = "Process-340f0714fca27d563373adda18b505d9"
+    activity_id = "Activity-cbf9c1acfd068e164d7e7c53cbd6a137"
+    type = "Petición"
+    SLA = "No pendent resposta"
+    service = "Centraleta Virtual"
+    queue_id = 242
+    state = "new"
+    priority = "3 normal"

otrs_somconnexio-0.6.0/otrs_somconnexio/otrs_models/configurations/querys/check_coverage.py

@@ -0,0 +1,16 @@
+class CheckCoverageConfiguration:
+    process_id = "Process-be8cf222949132c9fae1bb74615a5ae4"
+    activity_id = "Activity-df0c0c05df090639bb592a6d2af2d893"
+    type = "Petición"
+    state = "new"
+    priority = "3 normal"
+
+
+class CheckCoverageCATConfiguration(CheckCoverageConfiguration):
+    subject = "Consulta de cobertura (cat)"
+    queue_id = 42
+
+
+class CheckCoverageESConfiguration(CheckCoverageConfiguration):
+    subject = "Consulta de cobertura (es)"
+    queue_id = 43

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio/otrs_models/internet_dynamic_fields.py

@@ -8,7 +8,7 @@ from otrs_somconnexio.otrs_models.provision_dynamic_fields import ProvisionDynam
 class InternetDynamicFields(ProvisionDynamicFields):
     def _build_specific_dynamic_fields(self):
         dynamic_fields = [
-            self._econtract_id(),
+            self._contract_id(),
             self._previous_service(),
             self._previous_provider(),
             self._previous_contract_address(),
@@ -35,7 +35,7 @@ class InternetDynamicFields(ProvisionDynamicFields):
         dynamic_fields += self._build_specific_broadband_service_dynamic_fields()
         return dynamic_fields
 
-    def _econtract_id(self):
+    def _contract_id(self):
         return DynamicField(name="IDContracte", value=self.service_data.order_id)
 
     def _previous_service(self):

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio/otrs_models/provision_dynamic_fields.py

@@ -43,9 +43,6 @@ class ProvisionDynamicFields:
             name="ProcessManagementActivityID", value=self.otrs_activity_id
         )
 
-    def _econtract_id(self):
-        return DynamicField(name="IDContracte", value=self.service_data.order_id)
-
     def _first_name(self):
         return DynamicField("nomSoci", self.customer_data.first_name)
 

otrs_somconnexio-0.6.0/otrs_somconnexio/otrs_models/switchboard_data.py

@@ -0,0 +1,52 @@
+class SwitchboardData:
+    service_type = "switchboard"
+
+    def __init__(
+        self,
+        order_id,
+        iban,
+        email,
+        contact_phone,
+        product,
+        technology,
+        sales_team,
+        type,
+        landline,
+        landline_2,
+        icc,
+        extension,
+        agent_name,
+        agent_email,
+        previous_owner_vat,
+        previous_owner_name,
+        previous_owner_surname,
+        shipment_address,
+        shipment_city,
+        shipment_zip,
+        shipment_subdivision,
+        activation_notes="",
+        notes="",
+    ):
+        self.order_id = order_id
+        self.iban = iban
+        self.email = email
+        self.contact_phone = contact_phone
+        self.product = product
+        self.technology = technology
+        self.sales_team = sales_team
+        self.type = type
+        self.landline = landline
+        self.landline_2 = landline_2
+        self.icc = icc
+        self.extension = extension
+        self.agent_name = agent_name
+        self.agent_email = agent_email
+        self.previous_owner_vat = previous_owner_vat
+        self.previous_owner_name = previous_owner_name
+        self.previous_owner_surname = previous_owner_surname
+        self.shipment_address = shipment_address
+        self.shipment_city = shipment_city
+        self.shipment_zip = shipment_zip
+        self.shipment_subdivision = shipment_subdivision
+        self.activation_notes = activation_notes
+        self.notes = notes

otrs_somconnexio-0.6.0/otrs_somconnexio/otrs_models/switchboard_dynamic_fields.py

@@ -0,0 +1,63 @@
+# coding: utf-8
+from pyotrs.lib import DynamicField
+from otrs_somconnexio.otrs_models.provision_dynamic_fields import ProvisionDynamicFields
+
+
+class SwitchboardDynamicFields(ProvisionDynamicFields):
+    def _build_specific_dynamic_fields(self):
+        dynamic_fields = [
+            self._type(),
+            self._landline(),
+            self._landline_2(),
+            self._icc(),
+            self._extension(),
+            self._agent_name(),
+            self._agent_email(),
+            self._shipment_address(),
+            self._shipment_city(),
+            self._shipment_zip(),
+            self._shipment_subdivision(),
+        ]
+        return dynamic_fields
+
+    def _type(self):
+        return DynamicField(name="tipusServeiCV", value=self.service_data.type)
+
+    def _product(self):
+        return DynamicField(name="productCV", value=self.service_data.product)
+
+    def _landline(self):
+        return DynamicField(name="portaFixCV1", value=self.service_data.landline)
+
+    def _landline_2(self):
+        return DynamicField(name="portaFixCV2", value=self.service_data.landline_2)
+
+    def _icc(self):
+        return DynamicField(name="ICCSC", value=self.service_data.icc)
+
+    def _extension(self):
+        return DynamicField(name="extensio", value=self.service_data.extension)
+
+    def _agent_name(self):
+        return DynamicField(name="nomAgentCV", value=self.service_data.agent_name)
+
+    def _agent_email(self):
+        return DynamicField(name="correuAgentCV", value=self.service_data.agent_email)
+
+    def _shipment_address(self):
+        return DynamicField(
+            name="direccioEnviament", value=self.service_data.shipment_address
+        )
+
+    def _shipment_city(self):
+        return DynamicField(
+            name="poblacioEnviament", value=self.service_data.shipment_city
+        )
+
+    def _shipment_zip(self):
+        return DynamicField(name="CPenviament", value=self.service_data.shipment_zip)
+
+    def _shipment_subdivision(self):
+        return DynamicField(
+            name="provinciaEnviament", value=self.service_data.shipment_subdivision
+        )

otrs_somconnexio-0.6.0/otrs_somconnexio/otrs_models/switchboard_ticket.py

@@ -0,0 +1,26 @@
+# coding: utf-8
+from otrs_somconnexio.otrs_models.provision_ticket import ProvisionTicket
+from otrs_somconnexio.otrs_models.switchboard_dynamic_fields import (
+    SwitchboardDynamicFields,
+)
+from otrs_somconnexio.otrs_models.configurations.provision.switchboard_ticket import (
+    SwitchboardTicketConfiguration,
+)
+
+
+class SwitchboardTicket(ProvisionTicket):
+    def __init__(self, service_data, customer_data):
+        self.service_data = service_data
+        self.customer_data = customer_data
+        self.otrs_configuration = SwitchboardTicketConfiguration()
+
+    def service_type(self):
+        return "switchboard"
+
+    def _build_dynamic_fields(self):
+        return SwitchboardDynamicFields(
+            self.service_data,
+            self.customer_data,
+            self._ticket_process_id(),
+            self._ticket_activity_id(),
+        ).all()

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio/otrs_models/ticket_factory.py

@@ -2,6 +2,7 @@ from otrs_somconnexio.otrs_models.adsl_ticket import ADSLTicket
 from otrs_somconnexio.otrs_models.fiber_ticket import FiberTicket
 from otrs_somconnexio.otrs_models.mobile_ticket import MobileTicket, MobilePausedTicket
 from otrs_somconnexio.otrs_models.router_4G_ticket import Router4GTicket
+from otrs_somconnexio.otrs_models.switchboard_ticket import SwitchboardTicket
 from otrs_somconnexio.exceptions import ServiceTypeNotAllowedError
 
 
@@ -31,6 +32,8 @@ class TicketFactory(object):
                 TicketClass = MobileTicket
         elif self.service_data.service_type == "4G":
             TicketClass = Router4GTicket
+        elif self.service_data.service_type == "switchboard":
+            TicketClass = SwitchboardTicket
         else:
             raise ServiceTypeNotAllowedError(
                 self.service_data.order_id, self.service_data.service_type

otrs_somconnexio-0.6.0/otrs_somconnexio/otrs_models/ticket_types/check_coverage_ticket.py

@@ -0,0 +1,52 @@
+from otrs_somconnexio.otrs_models.configurations.querys.check_coverage import (
+    CheckCoverageCATConfiguration,
+    CheckCoverageESConfiguration,
+)
+from otrs_somconnexio.otrs_models.ticket_types.base_customer_ticket import (
+    BaseCustomerTicket,
+)
+
+
+class CheckCoverageTicket(BaseCustomerTicket):
+    def __init__(self, username, customer_code, fields_dict, *args):
+        super(CheckCoverageTicket, self).__init__(
+            username, customer_code, fields_dict, *args
+        )
+        self.configuration = (
+            CheckCoverageCATConfiguration
+            if fields_dict["language"] == "ca_ES"
+            else CheckCoverageESConfiguration
+        )
+
+    def _get_activity_id(self):
+        return self.configuration.activity_id
+
+    def _get_process_id(self):
+        return self.configuration.process_id
+
+    def _get_queue_id(self):
+        return self.configuration.queue_id
+
+    def _get_subject(self):
+        return self.configuration.subject
+
+    def _get_dynamic_fields(self):
+        return {
+            "nomSoci": self.fields["name"],
+            "cognom1": self.fields["surnames"],
+            "correuElectronic": self.fields["email"],
+            "telefonContacte": self.fields["phone"],
+            "idioma": self.fields["contact_lang"],
+            "tipusVia": self.fields["road_type"],
+            "nomVia": self.fields["road_name"],
+            "numero": self.fields["road_number"],
+            "bloc": self.fields["block"],
+            "portal": self.fields["doorway"],
+            "pis": self.fields["floor"],
+            "escala": self.fields["scale"],
+            "porta": self.fields["door"],
+            "altresCobertura": self.fields["other_information"],
+            "poblacioServei": self.fields["locality"],
+            "provinciaServei": self.fields["state"],
+            "CPservei": self.fields["zip_code"],
+        }

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio/services/get_ticket_title.py

@@ -4,6 +4,7 @@ class GetTicketTitle:
         "mobile": "mòbil",
         "adsl": "ADSL",
         "4G": "4G",
+        "switchboard": "Centraleta Virtual",
     }
 
     def __init__(self, technology, order_id, service_type):

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio.egg-info/PKG-INFO

@@ -1,6 +1,6 @@
 Metadata-Version: 2.1
 Name: otrs-somconnexio
-Version: 0.5.11
+Version: 0.6.0
 Summary: Python package for Somconnexio data syncing in OTRS
 Home-page: https://gitlab.com/coopdevs/otrs_somconnexio
 Author: Coopdevs

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/otrs_somconnexio.egg-info/SOURCES.txt

@@ -34,6 +34,9 @@ otrs_somconnexio/otrs_models/router_4G_data.py
 otrs_somconnexio/otrs_models/router_4G_dynamic_fields.py
 otrs_somconnexio/otrs_models/router_4G_ticket.py
 otrs_somconnexio/otrs_models/service.py
+otrs_somconnexio/otrs_models/switchboard_data.py
+otrs_somconnexio/otrs_models/switchboard_dynamic_fields.py
+otrs_somconnexio/otrs_models/switchboard_ticket.py
 otrs_somconnexio/otrs_models/telecom_company.py
 otrs_somconnexio/otrs_models/ticket_factory.py
 otrs_somconnexio/otrs_models/vf_provisioning_article.py
@@ -52,7 +55,9 @@ otrs_somconnexio/otrs_models/configurations/provision/adsl_ticket.py
 otrs_somconnexio/otrs_models/configurations/provision/fiber_ticket.py
 otrs_somconnexio/otrs_models/configurations/provision/mobile_ticket.py
 otrs_somconnexio/otrs_models/configurations/provision/router_4G_ticket.py
+otrs_somconnexio/otrs_models/configurations/provision/switchboard_ticket.py
 otrs_somconnexio/otrs_models/configurations/querys/__init__.py
+otrs_somconnexio/otrs_models/configurations/querys/check_coverage.py
 otrs_somconnexio/otrs_models/configurations/querys/we_call_you.py
 otrs_somconnexio/otrs_models/coverage/__init__.py
 otrs_somconnexio/otrs_models/coverage/adsl.py
@@ -81,6 +86,7 @@ otrs_somconnexio/otrs_models/ticket_types/change_tariff_adsl_ticket.py
 otrs_somconnexio/otrs_models/ticket_types/change_tariff_fiber_ticket.py
 otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket.py
 otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket_shared_bonds.py
+otrs_somconnexio/otrs_models/ticket_types/check_coverage_ticket.py
 otrs_somconnexio/otrs_models/ticket_types/we_call_you_ticket.py
 otrs_somconnexio/responses/__init__.py
 otrs_somconnexio/responses/ticket_creation.py
@@ -114,6 +120,7 @@ tests/integration/test_change_customer_language.py
 tests/integration/test_ticket_factory.py
 tests/integration/test_update_ticket_with_coverage_data.py
 tests/otrs_models/__init__.py
+tests/otrs_models/common_helper.py
 tests/otrs_models/test_abstract_article.py
 tests/otrs_models/test_adsl_data.py
 tests/otrs_models/test_adsl_dynamic_fields.py
@@ -133,6 +140,8 @@ tests/otrs_models/test_router_4G_data.py
 tests/otrs_models/test_router_4G_dynamic_fields.py
 tests/otrs_models/test_router_4G_ticket.py
 tests/otrs_models/test_service.py
+tests/otrs_models/test_switchboard_data.py
+tests/otrs_models/test_switchboard_dynamic_fields.py
 tests/otrs_models/test_telecom_company.py
 tests/otrs_models/test_ticket_factory.py
 tests/otrs_models/test_vf_provisioning_article.py
@@ -157,6 +166,7 @@ tests/otrs_models/ticket_types/test_change_tariff_adsl_landline.py
 tests/otrs_models/ticket_types/test_change_tariff_adsl_out_landline.py
 tests/otrs_models/ticket_types/test_change_tariff_fiber.py
 tests/otrs_models/ticket_types/test_change_tariff_shared_bonds.py
+tests/otrs_models/ticket_types/test_check_coverage.py
 tests/otrs_models/ticket_types/test_shared_bond.py
 tests/otrs_models/ticket_types/test_we_call_you.py
 tests/responses/__init__.py

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/setup.py

@@ -5,7 +5,7 @@ with open("README.md") as f:
     README = f.read()
 
 
-VERSION = "0.5.11"
+VERSION = "0.6.0"
 
 setup(
     name="otrs_somconnexio",

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/tests/integration/test_ticket_factory.py

@@ -5,9 +5,27 @@ from otrs_somconnexio.otrs_models.ticket_factory import TicketFactory
 from otrs_somconnexio.otrs_models.adsl_ticket import ADSLTicket
 from otrs_somconnexio.otrs_models.fiber_ticket import FiberTicket
 from otrs_somconnexio.otrs_models.mobile_ticket import MobileTicket, MobilePausedTicket
+from otrs_somconnexio.otrs_models.router_4G_ticket import Router4GTicket
+from otrs_somconnexio.otrs_models.switchboard_ticket import SwitchboardTicket
 
 
 class TicketFactoryIntegrationTestCase(unittest.TestCase):
+    def setUp(self):
+        self.customer_data = Mock(
+            spec=[
+                "id",
+                "first_name",
+                "name",
+                "vat_number",
+                "street",
+                "city",
+                "zip",
+                "subdivision",
+                "has_active_contracts",
+                "language",
+            ]
+        )
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.OTRSClient")
     def test_create_mobile_ticket_factory(self, MockOTRSClient):
         mobile_data = Mock(
@@ -41,20 +59,6 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "shared_bond_id",
             ]
         )
-        customer_data = Mock(
-            spec=[
-                "id",
-                "first_name",
-                "name",
-                "vat_number",
-                "street",
-                "city",
-                "zip",
-                "subdivision",
-                "has_active_contracts",
-                "language",
-            ]
-        )
 
         mobile_data.service_type = "mobile"
 
@@ -66,7 +70,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         MockOTRSClient.return_value = mock_otrs_client
 
         ticket = TicketFactory(
-            service_data=mobile_data, customer_data=customer_data
+            service_data=mobile_data, customer_data=self.customer_data
         ).build()
         ticket.create()
 
@@ -105,20 +109,6 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "shared_bond_id",
             ]
         )
-        customer_data = Mock(
-            spec=[
-                "id",
-                "first_name",
-                "name",
-                "vat_number",
-                "street",
-                "city",
-                "zip",
-                "subdivision",
-                "has_active_contracts",
-                "language",
-            ]
-        )
 
         mobile_data.service_type = "mobile"
         mobile_data.type = "portability"
@@ -133,7 +123,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
 
         ticket = TicketFactory(
             service_data=mobile_data,
-            customer_data=customer_data,
+            customer_data=self.customer_data,
         ).build()
         ticket.create()
 
@@ -172,20 +162,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "shared_bond_id",
             ]
         )
-        customer_data = Mock(
-            spec=[
-                "id",
-                "first_name",
-                "name",
-                "vat_number",
-                "street",
-                "city",
-                "zip",
-                "subdivision",
-                "has_active_contracts",
-                "language",
-            ]
-        )
+
         mobile_data.service_type = "mobile"
         mobile_data.product = "SE_SC_REC_MOBILE_PACK_UNL_20480"
         mobile_data.is_grouped_with_fiber = True
@@ -199,7 +176,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
 
         ticket = TicketFactory(
             service_data=mobile_data,
-            customer_data=customer_data,
+            customer_data=self.customer_data,
         ).build()
         ticket.create()
 
@@ -248,20 +225,6 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "sales_team",
             ]
         )
-        customer_data = Mock(
-            spec=[
-                "id",
-                "first_name",
-                "name",
-                "vat_number",
-                "street",
-                "city",
-                "zip",
-                "subdivision",
-                "has_active_contracts",
-                "language",
-            ]
-        )
 
         service_data.service_type = "adsl"
 
@@ -272,7 +235,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = TicketFactory(service_data, customer_data).build()
+        ticket = TicketFactory(service_data, self.customer_data).build()
         ticket.create()
         ticket.create()
 
@@ -326,18 +289,63 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "product_ba_mm",
             ]
         )
-        customer_data = Mock(
+
+        service_data.service_type = "fiber"
+
+        otrs_process_ticket = Mock(spec=["id"])
+        otrs_process_ticket.id = 234
+
+        mock_otrs_client = Mock(spec=["create_otrs_process_ticket"])
+        mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
+        MockOTRSClient.return_value = mock_otrs_client
+
+        ticket = TicketFactory(service_data, self.customer_data).build()
+        ticket.create()
+
+        self.assertIsInstance(ticket, FiberTicket)
+        self.assertEqual(ticket.id, 234)
+
+    @patch("otrs_somconnexio.otrs_models.provision_ticket.OTRSClient")
+    def test_create_router_4G_ticket_factory(self, MockOTRSClient):
+        service_data = Mock(
             spec=[
-                "id",
-                "first_name",
-                "name",
-                "vat_number",
-                "phone",
-                "has_active_contracts",
-                "language",
+                "order_id",
+                "previous_provider",
+                "previous_owner_name",
+                "previous_owner_surname",
+                "previous_owner_vat",
+                "previous_service",
+                "previous_contract_address",
+                "previous_contract_phone",
+                "previous_internal_provider",
+                "service_address",
+                "service_city",
+                "service_zip",
+                "service_subdivision",
+                "service_subdivision_code",
+                "shipment_address",
+                "shipment_city",
+                "shipment_zip",
+                "shipment_subdivision",
+                "adsl_coverage",
+                "mm_fiber_coverage",
+                "asociatel_fiber_coverage",
+                "orange_fiber_coverage",
+                "vdf_fiber_coverage",
+                "type",
+                "iban",
+                "email",
+                "contact_phone",
+                "phone_number",
+                "notes",
+                "activation_notes",
+                "product",
+                "technology",
+                "sales_team",
             ]
         )
-        service_data.service_type = "fiber"
+
+        service_data.service_type = "4G"
 
         otrs_process_ticket = Mock(spec=["id"])
         otrs_process_ticket.id = 234
@@ -346,8 +354,52 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = TicketFactory(service_data, customer_data).build()
+        ticket = TicketFactory(service_data, self.customer_data).build()
         ticket.create()
 
-        self.assertIsInstance(ticket, FiberTicket)
+        self.assertIsInstance(ticket, Router4GTicket)
+        self.assertEqual(ticket.id, 234)
+
+    @patch("otrs_somconnexio.otrs_models.provision_ticket.OTRSClient")
+    def test_create_switchboard_ticket_factory(self, MockOTRSClient):
+        service_data = Mock(
+            spec=[
+                "order_id",
+                "technology",
+                "sales_team",
+                "type",
+                "iban",
+                "email",
+                "contact_phone",
+                "product",
+                "landline",
+                "landline_2",
+                "agent_name",
+                "agent_email",
+                "previous_owner_name",
+                "previous_owner_surname",
+                "extension",
+                "icc",
+                "shipment_address",
+                "shipment_city",
+                "shipment_zip",
+                "shipment_subdivision",
+                "notes",
+                "activation_notes",
+            ]
+        )
+
+        service_data.service_type = "switchboard"
+
+        otrs_process_ticket = Mock(spec=["id"])
+        otrs_process_ticket.id = 234
+
+        mock_otrs_client = Mock(spec=["create_otrs_process_ticket"])
+        mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
+        MockOTRSClient.return_value = mock_otrs_client
+
+        ticket = TicketFactory(service_data, self.customer_data).build()
+        ticket.create()
+
+        self.assertIsInstance(ticket, SwitchboardTicket)
         self.assertEqual(ticket.id, 234)

otrs_somconnexio-0.6.0/tests/otrs_models/common_helper.py

@@ -0,0 +1,9 @@
+def dynamic_fields_to_dct(dynamic_fields):
+    """
+    Convert an object in a dict with the name of the dynamic
+    field as key and the value as value.
+    """
+    dct = {}
+    for df in dynamic_fields:
+        dct[df.name] = df.value
+    return dct

{otrs_somconnexio-0.5.11 → otrs_somconnexio-0.6.0}/tests/otrs_models/test_adsl_dynamic_fields.py

@@ -2,18 +2,7 @@ import unittest
 from mock import Mock
 
 from otrs_somconnexio.otrs_models.adsl_dynamic_fields import ADSLDynamicFields
-
-
-def dynamic_fields_to_dct(dynamic_fields):
-    """
-    Convert the MobileDynamicFields object in a dict with the name of the dynamic
-    field as key and the value as value.
-    Only used to test the MobileDynamicFields object.
-    """
-    dct = {}
-    for df in dynamic_fields:
-        dct[df.name] = df.value
-    return dct
+from .common_helper import dynamic_fields_to_dct
 
 
 class ADSLDynamicFieldsTestCase(unittest.TestCase):