claude-mpm 3.3.0__py3-none-any.whl → 3.4.0__py3-none-any.whl

claude_mpm/schemas/examples/standard_workflow.json

@@ -1,505 +0,0 @@
-{
-  "schema_version": "1.0.0",
-  "workflow_id": "standard_workflow",
-  "workflow_version": "1.0.0",
-  "metadata": {
-    "name": "Standard Ticket Workflow",
-    "description": "Default workflow for general ticket management with clear status-resolution separation",
-    "workflow_type": "standard",
-    "author": "Claude MPM Team",
-    "created_at": "2025-01-28T00:00:00Z",
-    "updated_at": "2025-01-28T00:00:00Z",
-    "tags": ["default", "general", "support"]
-  },
-  "status_states": {
-    "states": [
-      {
-        "id": "open",
-        "name": "Open",
-        "description": "Ticket has been created but not yet assigned or started",
-        "category": "initial",
-        "is_default": true,
-        "color": "#9E9E9E",
-        "icon": "circle-o",
-        "sla_hours": 24
-      },
-      {
-        "id": "in_progress",
-        "name": "In Progress",
-        "description": "Ticket is actively being worked on by an assignee",
-        "category": "active",
-        "color": "#2196F3",
-        "icon": "spinner",
-        "sla_hours": 48
-      },
-      {
-        "id": "pending",
-        "name": "Pending",
-        "description": "Ticket is waiting for external input, dependencies, or customer response",
-        "category": "waiting",
-        "color": "#FF9800",
-        "icon": "clock-o"
-      },
-      {
-        "id": "resolved",
-        "name": "Resolved",
-        "description": "Work is complete and solution has been implemented",
-        "category": "terminal",
-        "color": "#4CAF50",
-        "icon": "check-circle"
-      },
-      {
-        "id": "closed",
-        "name": "Closed",
-        "description": "Ticket is closed and no further action is required",
-        "category": "terminal",
-        "color": "#607D8B",
-        "icon": "archive"
-      },
-      {
-        "id": "reopened",
-        "name": "Reopened",
-        "description": "Previously closed ticket has been reopened for additional work",
-        "category": "active",
-        "color": "#9C27B0",
-        "icon": "refresh"
-      },
-      {
-        "id": "on_hold",
-        "name": "On Hold",
-        "description": "Work is temporarily suspended due to blockers or priorities",
-        "category": "waiting",
-        "color": "#795548",
-        "icon": "pause-circle"
-      },
-      {
-        "id": "escalated",
-        "name": "Escalated",
-        "description": "Ticket has been escalated to higher priority or management attention",
-        "category": "active",
-        "color": "#F44336",
-        "icon": "exclamation-triangle",
-        "sla_hours": 4
-      },
-      {
-        "id": "canceled",
-        "name": "Canceled",
-        "description": "Ticket has been canceled before completion",
-        "category": "terminal",
-        "color": "#E91E63",
-        "icon": "times-circle"
-      }
-    ],
-    "default_status": "open"
-  },
-  "resolution_types": {
-    "types": [
-      {
-        "id": "fixed",
-        "name": "Fixed/Resolved",
-        "description": "Issue was successfully fixed or request was fulfilled",
-        "category": "successful",
-        "requires_comment": false,
-        "color": "#4CAF50",
-        "icon": "check"
-      },
-      {
-        "id": "wont_fix",
-        "name": "Won't Fix",
-        "description": "Deliberate decision made not to address the issue",
-        "category": "unsuccessful",
-        "requires_comment": true,
-        "color": "#F44336",
-        "icon": "ban"
-      },
-      {
-        "id": "duplicate",
-        "name": "Duplicate",
-        "description": "Issue is a duplicate of another existing ticket",
-        "category": "invalid",
-        "requires_comment": true,
-        "color": "#9E9E9E",
-        "icon": "copy"
-      },
-      {
-        "id": "cannot_reproduce",
-        "name": "Cannot Reproduce",
-        "description": "Issue cannot be reproduced or verified",
-        "category": "invalid",
-        "requires_comment": true,
-        "color": "#FF9800",
-        "icon": "question-circle"
-      },
-      {
-        "id": "works_as_designed",
-        "name": "Works as Designed",
-        "description": "Reported behavior is intentional and not a bug",
-        "category": "invalid",
-        "requires_comment": false,
-        "color": "#3F51B5",
-        "icon": "info-circle"
-      },
-      {
-        "id": "incomplete",
-        "name": "Incomplete",
-        "description": "Insufficient information provided to proceed",
-        "category": "unsuccessful",
-        "requires_comment": true,
-        "color": "#795548",
-        "icon": "file-text-o"
-      },
-      {
-        "id": "user_error",
-        "name": "User Error",
-        "description": "Issue was due to user error or misunderstanding",
-        "category": "invalid",
-        "requires_comment": true,
-        "color": "#607D8B",
-        "icon": "user-times"
-      },
-      {
-        "id": "configuration",
-        "name": "Configuration",
-        "description": "Issue was resolved through configuration changes only",
-        "category": "successful",
-        "requires_comment": false,
-        "color": "#00BCD4",
-        "icon": "cog"
-      },
-      {
-        "id": "workaround",
-        "name": "Workaround",
-        "description": "A workaround has been provided as an alternative solution",
-        "category": "successful",
-        "requires_comment": true,
-        "color": "#CDDC39",
-        "icon": "lightbulb-o"
-      },
-      {
-        "id": "documentation",
-        "name": "Documentation",
-        "description": "Issue was resolved by updating or providing documentation",
-        "category": "successful",
-        "requires_comment": false,
-        "color": "#009688",
-        "icon": "book"
-      }
-    ]
-  },
-  "transitions": {
-    "rules": [
-      {
-        "from_status": "open",
-        "to_status": "in_progress",
-        "name": "Start Work",
-        "description": "Begin working on the ticket",
-        "required_fields": ["assignee"],
-        "auto_assign": true
-      },
-      {
-        "from_status": "open",
-        "to_status": "escalated",
-        "name": "Escalate",
-        "description": "Escalate ticket for immediate attention",
-        "permissions": ["escalate_ticket"]
-      },
-      {
-        "from_status": "open",
-        "to_status": "canceled",
-        "name": "Cancel",
-        "description": "Cancel ticket without starting work",
-        "required_fields": ["resolution"]
-      },
-      {
-        "from_status": "in_progress",
-        "to_status": "pending",
-        "name": "Wait for Input",
-        "description": "Pause work to wait for external input"
-      },
-      {
-        "from_status": "in_progress",
-        "to_status": "on_hold",
-        "name": "Put on Hold",
-        "description": "Temporarily suspend work"
-      },
-      {
-        "from_status": "in_progress",
-        "to_status": "resolved",
-        "name": "Resolve",
-        "description": "Mark work as complete",
-        "required_fields": ["resolution"]
-      },
-      {
-        "from_status": "in_progress",
-        "to_status": "escalated",
-        "name": "Escalate",
-        "description": "Escalate active ticket",
-        "permissions": ["escalate_ticket"]
-      },
-      {
-        "from_status": "pending",
-        "to_status": "in_progress",
-        "name": "Resume Work",
-        "description": "Resume work after receiving input"
-      },
-      {
-        "from_status": "on_hold",
-        "to_status": "in_progress",
-        "name": "Resume Work",
-        "description": "Resume work from hold status"
-      },
-      {
-        "from_status": "resolved",
-        "to_status": "closed",
-        "name": "Close",
-        "description": "Close resolved ticket"
-      },
-      {
-        "from_status": "resolved",
-        "to_status": "reopened",
-        "name": "Reopen",
-        "description": "Reopen resolved ticket for additional work"
-      },
-      {
-        "from_status": "closed",
-        "to_status": "reopened",
-        "name": "Reopen",
-        "description": "Reopen closed ticket",
-        "permissions": ["reopen_ticket"]
-      },
-      {
-        "from_status": "reopened",
-        "to_status": "in_progress",
-        "name": "Start Rework",
-        "description": "Begin working on reopened ticket",
-        "required_fields": ["assignee"]
-      },
-      {
-        "from_status": "escalated",
-        "to_status": "in_progress",
-        "name": "De-escalate",
-        "description": "Return to normal priority",
-        "permissions": ["escalate_ticket"]
-      },
-      {
-        "from_status": "escalated",
-        "to_status": "resolved",
-        "name": "Resolve",
-        "description": "Resolve escalated ticket",
-        "required_fields": ["resolution"]
-      },
-      {
-        "from_status": "*",
-        "to_status": "canceled",
-        "name": "Force Cancel",
-        "description": "Cancel ticket from any state",
-        "permissions": ["admin_ticket"],
-        "required_fields": ["resolution"]
-      }
-    ],
-    "allow_self_transitions": false
-  },
-  "status_resolution_mapping": {
-    "mappings": [
-      {
-        "status_id": "resolved",
-        "allowed_resolutions": [
-          "fixed",
-          "configuration",
-          "workaround",
-          "documentation"
-        ],
-        "requires_resolution": true,
-        "default_resolution": "fixed"
-      },
-      {
-        "status_id": "closed",
-        "allowed_resolutions": [
-          "fixed",
-          "wont_fix",
-          "duplicate",
-          "cannot_reproduce",
-          "works_as_designed",
-          "incomplete",
-          "user_error",
-          "configuration",
-          "workaround",
-          "documentation"
-        ],
-        "requires_resolution": true
-      },
-      {
-        "status_id": "canceled",
-        "allowed_resolutions": [
-          "duplicate",
-          "wont_fix",
-          "incomplete",
-          "user_error",
-          "works_as_designed"
-        ],
-        "requires_resolution": true,
-        "default_resolution": "wont_fix"
-      },
-      {
-        "status_id": "open",
-        "allowed_resolutions": [],
-        "requires_resolution": false
-      },
-      {
-        "status_id": "in_progress",
-        "allowed_resolutions": [],
-        "requires_resolution": false
-      },
-      {
-        "status_id": "pending",
-        "allowed_resolutions": [],
-        "requires_resolution": false
-      },
-      {
-        "status_id": "on_hold",
-        "allowed_resolutions": [],
-        "requires_resolution": false
-      },
-      {
-        "status_id": "escalated",
-        "allowed_resolutions": [],
-        "requires_resolution": false
-      },
-      {
-        "status_id": "reopened",
-        "allowed_resolutions": [],
-        "requires_resolution": false
-      }
-    ]
-  },
-  "business_rules": {
-    "auto_close": {
-      "enabled": true,
-      "days_after_resolved": 7,
-      "excluded_resolutions": ["workaround"]
-    },
-    "reopen_rules": {
-      "allow_reopen": true,
-      "from_statuses": ["resolved", "closed"],
-      "max_reopen_count": 3,
-      "reopen_window_days": 30
-    },
-    "escalation_rules": [
-      {
-        "name": "High Priority SLA",
-        "condition": {
-          "status": "open",
-          "hours_in_status": 4,
-          "priority": "high"
-        },
-        "action": {
-          "change_status": "escalated",
-          "notify": ["manager", "on_call"]
-        }
-      },
-      {
-        "name": "Critical Priority SLA",
-        "condition": {
-          "status": "open",
-          "hours_in_status": 1,
-          "priority": "critical"
-        },
-        "action": {
-          "change_status": "escalated",
-          "change_priority": "critical",
-          "notify": ["director", "manager", "on_call"]
-        }
-      },
-      {
-        "name": "Stale In Progress",
-        "condition": {
-          "status": "in_progress",
-          "hours_in_status": 168
-        },
-        "action": {
-          "notify": ["assignee", "manager"]
-        }
-      }
-    ]
-  },
-  "ui_configuration": {
-    "status_display_order": [
-      "open",
-      "in_progress",
-      "pending",
-      "on_hold",
-      "escalated",
-      "reopened",
-      "resolved",
-      "closed",
-      "canceled"
-    ],
-    "resolution_display_order": [
-      "fixed",
-      "configuration",
-      "workaround",
-      "documentation",
-      "duplicate",
-      "cannot_reproduce",
-      "works_as_designed",
-      "user_error",
-      "incomplete",
-      "wont_fix"
-    ],
-    "quick_transitions": [
-      {
-        "from_status": "open",
-        "to_status": "in_progress",
-        "button_label": "Start Work",
-        "button_style": "primary"
-      },
-      {
-        "from_status": "in_progress",
-        "to_status": "resolved",
-        "button_label": "Resolve",
-        "button_style": "success"
-      },
-      {
-        "from_status": "in_progress",
-        "to_status": "pending",
-        "button_label": "Wait for Input",
-        "button_style": "warning"
-      },
-      {
-        "from_status": "resolved",
-        "to_status": "closed",
-        "button_label": "Close",
-        "button_style": "secondary"
-      },
-      {
-        "from_status": "resolved",
-        "to_status": "reopened",
-        "button_label": "Reopen",
-        "button_style": "danger"
-      }
-    ]
-  },
-  "metrics": {
-    "cycle_time_statuses": {
-      "start": ["in_progress", "reopened"],
-      "end": ["resolved", "closed", "canceled"]
-    },
-    "resolution_metrics": [
-      {
-        "name": "Success Rate",
-        "resolution_ids": ["fixed", "configuration", "workaround", "documentation"],
-        "metric_type": "success_rate"
-      },
-      {
-        "name": "Invalid Rate",
-        "resolution_ids": ["duplicate", "cannot_reproduce", "works_as_designed", "user_error"],
-        "metric_type": "invalid_rate"
-      },
-      {
-        "name": "Incomplete Rate",
-        "resolution_ids": ["incomplete", "wont_fix"],
-        "metric_type": "incomplete_rate"
-      }
-    ]
-  }
-}