boulder-opal-scale-up-sdk 1.0.0__tar.gz → 1.0.2__tar.gz

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (65) hide show
  1. boulder_opal_scale_up_sdk-1.0.2/LICENSE +805 -0
  2. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/PKG-INFO +17 -7
  3. boulder_opal_scale_up_sdk-1.0.2/README.md +3 -0
  4. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/agent/worker.py +22 -11
  5. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/common/dtypes.py +81 -114
  6. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/__init__.py +5 -1
  7. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/config_loader.py +15 -10
  8. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/controller/__init__.py +17 -14
  9. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/controller/base.py +12 -3
  10. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/controller/qblox.py +43 -17
  11. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/controller/quantum_machines.py +60 -59
  12. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/device/controller/resolver.py +117 -0
  13. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/device/defcal.py +62 -0
  14. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/device.py +8 -2
  15. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/processor/__init__.py +9 -1
  16. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/device/processor/common.py +257 -0
  17. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/processor/superconducting_processor.py +61 -15
  18. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/__init__.py +8 -0
  19. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/experiments/chi01_scan.py +56 -0
  20. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/common.py +8 -4
  21. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/power_rabi.py +3 -3
  22. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/ramsey.py +15 -8
  23. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/experiments/readout_classifier_calibration.py +24 -0
  24. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/resonator_spectroscopy.py +3 -3
  25. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/resonator_spectroscopy_by_bias.py +10 -10
  26. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/experiments/resonator_spectroscopy_by_power.py +3 -3
  27. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/experiments/transmon_anharmonicity.py +68 -0
  28. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/experiments/transmon_spectroscopy.py +69 -0
  29. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/grpc_interceptors/auth.py +5 -2
  30. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/plotting/__init__.py +20 -2
  31. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/plotting/dtypes.py +185 -0
  32. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/protobuf/v1/agent_pb2.py +48 -0
  33. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/agent_pb2.pyi +8 -6
  34. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/agent_pb2_grpc.py +13 -13
  35. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/protobuf/v1/device_pb2.py +89 -0
  36. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/device_pb2.pyi +50 -8
  37. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/device_pb2_grpc.py +116 -14
  38. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/routines/__init__.py +1 -4
  39. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/routines/resonator_mapping.py +19 -0
  40. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/stubs/dtypes.py +47 -0
  41. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/stubs/maps.py +9 -0
  42. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/third_party/quantum_machines/__init__.py +32 -0
  43. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/third_party/quantum_machines/config.py +30 -9
  44. boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/utils/__init__.py +12 -0
  45. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/pyproject.toml +51 -6
  46. boulder_opal_scale_up_sdk-1.0.0/boulderopalscaleupsdk/device/processor/common.py +0 -148
  47. boulder_opal_scale_up_sdk-1.0.0/boulderopalscaleupsdk/plotting/dtypes.py +0 -221
  48. boulder_opal_scale_up_sdk-1.0.0/boulderopalscaleupsdk/protobuf/v1/agent_pb2.py +0 -48
  49. boulder_opal_scale_up_sdk-1.0.0/boulderopalscaleupsdk/protobuf/v1/device_pb2.py +0 -71
  50. boulder_opal_scale_up_sdk-1.0.0/boulderopalscaleupsdk/routines/resonator_mapping.py +0 -13
  51. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/__init__.py +0 -0
  52. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/agent/__init__.py +0 -0
  53. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/common/__init__.py +0 -0
  54. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/common/typeclasses.py +0 -0
  55. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/device/common.py +0 -0
  56. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/grpc_interceptors/__init__.py +0 -0
  57. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/task_pb2.py +0 -0
  58. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/task_pb2.pyi +0 -0
  59. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/protobuf/v1/task_pb2_grpc.py +0 -0
  60. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/py.typed +0 -0
  61. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/routines/common.py +0 -0
  62. {boulder_opal_scale_up_sdk-1.0.0/boulderopalscaleupsdk/utils → boulder_opal_scale_up_sdk-1.0.2/boulderopalscaleupsdk/stubs}/__init__.py +0 -0
  63. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/third_party/__init__.py +0 -0
  64. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/third_party/quantum_machines/constants.py +0 -0
  65. {boulder_opal_scale_up_sdk-1.0.0 → boulder_opal_scale_up_sdk-1.0.2}/boulderopalscaleupsdk/utils/serial_utils.py +0 -0
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+ taxes and duties under the laws of any other jurisdiction, you must pay all such
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+ additional amounts at the same time as payment of the taxable supply is required
303
+ to be made.
304
+
305
+ 5. Intellectual property
306
+
307
+ 5.1 General
308
+
309
+ Title to, and all intellectual property rights in and relating to the platform,
310
+ the access method and any documentation relating to the platform remain the
311
+ property of us (or our licensors).
312
+
313
+ 5.2 Ownership and licenses of data
314
+
315
+ Title to, and all intellectual property rights in, the data remain your
316
+ property. However, your access to, and use of, the data is contingent on full
317
+ payment of the fee when it is due.
318
+
319
+ You grant us a non-exclusive, royalty-free license to use, copy, transmit,
320
+ store, and backup your information and data for the purposes of enabling you to
321
+ access and use the platform and for any other purpose related to the provision
322
+ of services to you.
323
+
324
+ We will also collect information relating to your use of the platform, such as
325
+ the access method used, profile of your system, type and brands of hardware, and
326
+ configuration settings. You irrevocably grant us and our collaborators the
327
+ non-exclusive right to use such information for further research, product
328
+ development and benchmarking purposes. We will not publish such information in a
329
+ manner that identifies it as yours.
330
+
331
+ 5.3 Backup of data
332
+
333
+ We adhere to our best practice policies and procedures to prevent data loss,
334
+ including a frequent system data backup regime, but do not make any guarantees
335
+ that there will be no loss of data. We expressly exclude liability for any loss
336
+ of data no matter how caused.
337
+
338
+ You can request a backup of your data at any time. Backups will be provided in a
339
+ common export format determined by us. Additional costs may apply depending on
340
+ the frequency, size, and delivery requirements of the backups.
341
+
342
+ 5.4 Third-party applications and your data
343
+
344
+ If you enable third-party applications for use in conjunction with the platform,
345
+ you acknowledge that we may allow the providers of those third-party
346
+ applications to access your data as required for the interoperation of such
347
+ third-party applications with the platform. We will not be responsible for any
348
+ disclosure, modification or deletion of your data resulting from any such access
349
+ by third-party application providers.
350
+
351
+ 5.5 Ownership and protection of proprietary rights
352
+
353
+ You acknowledge that all intellectual proprietary rights in the platform and the
354
+ access method belong exclusively to us or our licensors and that you will not
355
+ dispute such ownership. In the event that we provide new or customized features
356
+ or improvements based on requests or suggestions made by you, you acknowledge
357
+ that all rights in any such features or improvements belong exclusively to us,
358
+ and that you will not be compensated for the request or suggestion. You hereby
359
+ assign to us all intellectual property rights you may have in any features or
360
+ improvements suggested by you, and agree to sign such documentation as we may
361
+ reasonably require to further assure our title to such features or improvements.
362
+
363
+ In the event you, or anyone on your behalf, obtains patent protection for any
364
+ invention regarding, involving or derived from the use of the platform or the
365
+ access method, you grant us a perpetual, irrevocable, non-exclusive, worldwide,
366
+ fully paid up license (capable of sublicense and transfer) of such patent right,
367
+ including the right to make, have made, use, sell, offer for sale, and import
368
+ any product and to practice any method the subject of such patent right and to
369
+ authorize others to do so. Any assignment of such patent rights is, and must be
370
+ made subject to, such license.
371
+
372
+ 5.6 Open source files and libraries
373
+
374
+ Certain files and libraries used in the platform may be the subject of open
375
+ source licenses. The terms of such licenses apply to your use of such files and
376
+ libraries, and prevail in the event of any inconsistency with this agreement.
377
+
378
+ 6. Confidentiality and privacy
379
+
380
+ 6.1 Confidentiality
381
+
382
+ Each party will preserve the confidentiality of all confidential information of
383
+ the other obtained in connection with this agreement. Neither party will,
384
+ without the prior written consent of the other, disclose or make any
385
+ confidential information available to any person, or use the same for its own
386
+ benefit, other than as contemplated by this agreement.
387
+
388
+ This clause above does not apply to the extent that any information is required
389
+ to be disclosed by law.
390
+
391
+ 6.2 Publications
392
+
393
+ We encourage our users to publish or present the results of their use of the
394
+ platform in peer-reviewed journals and at academic conferences. Any such
395
+ publications must not be misleading or deceptive in any respect, or contain
396
+ material relating to us, our personnel or products that are libelous, defamatory
397
+ or otherwise likely to bring us into disrepute or prejudice the goodwill of our
398
+ brand. We encourage you to share copies of proposed publications with us
399
+ beforehand. If publishable outcomes arise from joint development or efforts in
400
+ collaboration with our personnel, you must adhere to accepted principles of
401
+ academic honesty and credit.
402
+
403
+ 6.3 Use of names
404
+
405
+ You will not issue any media release or use our name, brands or logos in any
406
+ promotional materials regarding this agreement without prior written consent.
407
+
408
+ We will not use any personally identifying information in any media release or
409
+ promotional materials regarding this agreement without prior written consent of
410
+ the other party. We may use non-identifying information, such as your
411
+ organization name or logo, for general promotional purposes.
412
+
413
+ 6.4 Privacy
414
+
415
+ We will comply with our obligations under the "Privacy Act 1998 (Cth)", and if
416
+ you are a European resident we will comply with our obligations to you under the
417
+ European Union General Data Protection Regulation ("GDPR").
418
+
419
+ Our privacy policy located at https://q-ctrl.com/privacy sets out the parties'
420
+ obligations in respect of personal information. You should read that policy and
421
+ you will be taken to have accepted that policy when you accept this agreement.
422
+ We will usually only collect personal information from you and use such
423
+ information for the purposes of administering your account. We will not provide
424
+ your personal information to third parties, other than to our contractors, for
425
+ the purposes of making the platform available to you or otherwise in connection
426
+ with this agreement.
427
+
428
+ 7. Warranties and liability
429
+
430
+ 7.1 Authority
431
+
432
+ You warrant that:
433
+
434
+ (a) where you have registered to use the platform on behalf of another person,
435
+ you have the authority to agree to this agreement on behalf of that person
436
+ and agree that by registering to use the platform you bind the person on
437
+ whose behalf you act to the performance of any and all obligations that
438
+ you become subject to by virtue of this agreement, without limiting your
439
+ own personal obligations under this agreement; and
440
+
441
+ (b) you are authorized to use the platform and that you are authorized to
442
+ access the information and data that is made available to you through your
443
+ use of the platform (whether that information and data is your own or
444
+ that of anyone else).
445
+
446
+ 7.2 Acknowledgment
447
+
448
+ Subject to clause 7.3, you acknowledge and agree that:
449
+
450
+ (a) quantum computing is at an early stage of development and the provision
451
+ of, access to, and use of, the platform and support is on an "as is" basis
452
+ and at your own risk;
453
+
454
+ (b) it is your sole responsibility to determine that the platform meets the
455
+ needs of your business and is suitable for the purposes for which it is
456
+ used, including that the plan you have subscribed to is adequate for your
457
+ needs;
458
+
459
+ (c) the platform and support are supplied without any representations,
460
+ assurances, or warranties (express or implied), including warranties as to
461
+ quality, safety, merchantability, fitness for any purpose, or
462
+ non-infringement of intellectual property and other rights of third
463
+ parties;
464
+
465
+ (d) We do not warrant that the use of the platform will be uninterrupted or
466
+ error free. Among other things, the operation and availability of the
467
+ systems used for accessing the platform, including telephone services,
468
+ computer networks and the Internet, can be unpredictable and may, from
469
+ time to time, interfere with or prevent access to the platform. We are not
470
+ in any way responsible for any such interference or prevention of your
471
+ access to, or use of, the platform or access method; and
472
+
473
+ (e) it is your responsibility to check that storage of, and access to, your
474
+ data via the platform and the access method will comply with laws
475
+ applicable to you.
476
+
477
+ 7.3 Limitation on warranties
478
+
479
+ Where any prescribed terms apply, the liability of us to you for a breach of
480
+ such a term is limited to the maximum extent permitted by law. Certain
481
+ guarantees and rights may be conferred on you which cannot be excluded,
482
+ restricted or modified. If so, then the parties agree that, to the maximum
483
+ extent permitted by law, our liability under those guarantees and rights is
484
+ limited to the re-supply of the relevant goods or services or the payment of the
485
+ cost of re-supplying the relevant goods or services (at our option). "Prescribed
486
+ terms" means terms, conditions and warranties implied by law into some contracts
487
+ for the supply of goods or services, and which the law expressly provides, may
488
+ not be excluded, restricted or modified or may be excluded, restricted or
489
+ modified only to a limited extent (including rights you may have as a consumer
490
+ under the "Competition and Consumer Act 2010 (Cth)").
491
+
492
+ 7.4 Indemnity
493
+
494
+ You indemnify us, our affiliates, licensors and our respective employees,
495
+ officers, agents and contractors against all claims, costs, damage and loss
496
+ arising from your breach of this agreement, including our legal fees and
497
+ expenses, and any costs relating to the recovery of any fees that are due but
498
+ have not been paid by you.
499
+
500
+ 7.5 Limitation of liability
501
+
502
+ To the maximum extent permitted by law, we excludes all liability and
503
+ responsibility to you (or any other person) in contract, tort (including
504
+ negligence) or otherwise, for any loss (including loss of information, data,
505
+ profits and savings) or damage resulting, directly or indirectly, from any use
506
+ of, or reliance on, the platform, the access method or support.
507
+
508
+ If you suffer loss or damage as a result of our negligence or failure to comply
509
+ with this agreement, any claim by you against us arising from such negligence or
510
+ failure will be limited in respect of any one incident, or series of connected
511
+ incidents, to the fees paid by you in the previous 12 months.
512
+
513
+ If you are not satisfied with the platform or the support, your sole and
514
+ exclusive remedy is to terminate this agreement in accordance with clause 8.2.
515
+
516
+ 8. Termination
517
+
518
+ 8.1 No-fault termination and refunds by us
519
+
520
+ We may terminate this agreement at any time without cause and in such an event
521
+ we will refund such fees paid in advance in respect of the period after
522
+ termination to your nominated credit card or bank account in the same currency
523
+ as the fees were originally paid by you.
524
+
525
+ We will not otherwise provide any refund for any remaining prepaid period for a
526
+ prepaid fee subscription unless required to do so under a legal obligation that
527
+ cannot be contracted out of.
528
+
529
+ 8.2 No-fault termination by you
530
+
531
+ This agreement will continue for the period covered by the fee paid or payable.
532
+ At the end of each billing period this agreement will automatically continue for
533
+ another period of the same duration as that period, provided you continue to pay
534
+ the prescribed fee when it is due, unless either party terminates this agreement
535
+ by giving notice to the other party at least 30 days before the end of the
536
+ relevant payment period.
537
+
538
+ If you terminate this agreement you remain liable for all relevant fees for the
539
+ then current billing period up to and including the day of termination of this
540
+ agreement. No refunds will be given if you terminate prior to the end of a
541
+ billing period.
542
+
543
+ 8.3 Breach
544
+
545
+ If you:
546
+
547
+ (a) breach any provision of this agreement (including by non-payment of any
548
+ fees) and do not remedy the breach within 10 business days after receiving
549
+ notice of the breach if the breach is capable of being remedied;
550
+
551
+ (b) breach any provision of this agreement and the breach is not capable of
552
+ being remedied; or
553
+
554
+ (c) become insolvent, go into liquidation, have a receiver or manager
555
+ appointed over any of your assets, make any arrangement with your
556
+ creditors or become subject to any similar insolvency event in any
557
+ jurisdiction, then we may take any or all of the following actions, at our
558
+ sole discretion:
559
+
560
+ (d) terminate this agreement and your use of the platform and the access
561
+ method;
562
+
563
+ (e) suspend, for any definite or indefinite period of time, your use of the
564
+ platform and the access method;
565
+
566
+ (f) suspend or terminate access to all or any data;
567
+
568
+ (g) limit, suspend or terminate provision of support to you; or
569
+
570
+ (h) take any or all of the above actions in respect of any or all other
571
+ persons whom you have authorized to have access to your information or
572
+ data.
573
+
574
+ We may also terminate this agreement immediately if it becomes unlawful for us
575
+ to supply access to the platform to you. No refunds will be made in such an
576
+ event.
577
+
578
+ 8.4 Accrued rights
579
+
580
+ Termination of this agreement is without prejudice to any rights and obligations
581
+ of the parties accrued up to and including the date of termination or which
582
+ relate to the consequences of termination. On termination of this agreement you
583
+ will:
584
+
585
+ (a) remain liable for any accrued charges and amounts which become due for
586
+ payment before or after termination; and
587
+
588
+ (b) immediately cease using the platform and the access method.
589
+
590
+ Clauses 5 (other than 5.3), 6, 7, 10 and 11 survive the expiry or termination of
591
+ this agreement.
592
+
593
+ 8.5 Deletion of data
594
+
595
+ We are entitled to delete all copies of your data after 30 days following
596
+ termination of this agreement. You are entitled to receive a backup of your data
597
+ provided the request is made within 20 days following termination of this
598
+ agreement.
599
+
600
+ 9. Technical support and hosting
601
+
602
+ 9.1 Support
603
+
604
+ We will provide you with the support as described in your plan, subject to the
605
+ following conditions and any other conditions, limitations or exclusions
606
+ described in your plan:
607
+
608
+ (a) all fees due under this agreement are fully paid at the time of the
609
+ support request;
610
+
611
+ (b) the person making the request has valid credentials;
612
+
613
+ (c) the support request is solely related to the platform as delivered by us,
614
+ and not related to ancillary hardware, software or systems such as
615
+ computers or networks used by you to access, or in conjunction with, the
616
+ platform.
617
+
618
+ Unless otherwise specified in your plan, the support provided under this
619
+ agreement is not intended to be a replacement for end-user training, system
620
+ configuration or consulting. If we consider that a support request does not meet
621
+ the criteria for support under your plan then we may decline to respond to the
622
+ support request and may suggest alternative means of satisfying the support
623
+ request such as via professional services for additional training or consulting
624
+ or by entering into a more comprehensive support agreement that better meets
625
+ your requirements.
626
+
627
+ 9.2 Service availability
628
+
629
+ We will use all reasonable endeavors to ensure that the platform is available to
630
+ the user for 90.0% of all scheduled available time, solely as it relates to the
631
+ hosting provider's network and server Internet access. Scheduled available time
632
+ shall be defined as 24 hours per day, seven days per week, excluding:
633
+
634
+ (a) routine system maintenance downtime of up to six hours per week, which
635
+ shall be scheduled outside of normal business hours if practical;
636
+
637
+ (b) downtime to address specific critical software issues; and
638
+
639
+ (c) any downtime caused by circumstances beyond the immediate control of us or
640
+ our contractors.
641
+
642
+ 9.3 Data sovereignty
643
+
644
+ Your data will be hosted in the United States. Users will be able to connect to
645
+ the platform from anywhere on the Internet and thus some of your data may be
646
+ transmitted outside the United States in response to user queries.
647
+
648
+ 10. General
649
+
650
+ 10.1 Entire agreement
651
+
652
+ This agreement, together with our privacy policy located at
653
+ https://q-ctrl.com/privacy, supersede and extinguish all prior agreements,
654
+ representations (whether oral or written) and understandings and constitute the
655
+ entire agreement between you and us relating to the platform and other matters
656
+ dealt with in this agreement.
657
+
658
+ 10.2 Amendment and waiver
659
+
660
+ This agreement may only be amended by agreement of the parties in writing. No
661
+ delay or indulgence by a party in enforcing this agreement will prejudice or
662
+ restrict the rights of that party. Any waiver of a party's rights must be
663
+ expressly stated in writing and will not operate as a waiver of any subsequent
664
+ breach.
665
+
666
+ 10.3 Delays
667
+
668
+ Neither party will be liable for any delay or failure in performance of its
669
+ obligations under this agreement if the delay or failure is due to any cause
670
+ outside its reasonable control. This clause does not apply to any obligation to
671
+ pay money.
672
+
673
+ 10.4 No assignment
674
+
675
+ You may not assign or novate any of your rights or obligations under this
676
+ agreement to any other person without our prior written consent (not to be
677
+ unreasonably withheld). We may assign or novate all or some of our rights or
678
+ obligations under this agreement to an affiliate, a purchaser of our business or
679
+ as we otherwise see fit.
680
+
681
+ 10.5 Governing law and jurisdiction
682
+
683
+ This agreement is governed by the laws of New South Wales, Australia and the
684
+ parties submit to the exclusive jurisdiction of the courts of that state
685
+ (without regard to its conflicts of laws principles). lf you breach your
686
+ obligations under this agreement then we may suffer irreparable harm. In
687
+ addition and without prejudice to any other remedies that we may have, we are
688
+ entitled to seek and obtain injunctive relief in any court of competent
689
+ jurisdiction
690
+
691
+ 10.6 Severability
692
+
693
+ The provisions of this agreement are severable. If any provision is found or
694
+ held to be invalid or unenforceable or capable of termination by a party in any
695
+ jurisdiction in which this agreement is performed, then the meaning of that
696
+ provision will be construed, to the extent feasible, to render the provision
697
+ enforceable.
698
+
699
+ 10.7 Notices
700
+
701
+ Any notice given under this agreement by either party to the other must be in
702
+ writing by email and will be deemed to have been given on transmission. Notices
703
+ to us must be sent via the contact form located at https://q-ctrl.com/contact or
704
+ as we otherwise notify to your nominated email address. Notices to you will be
705
+ sent to the email address that you provided when setting up your access to the
706
+ platform.
707
+
708
+ 11. Interpretation
709
+
710
+ The following rules of interpretation apply unless the context requires
711
+ otherwise.
712
+
713
+ (a) Headings and the summary above are for convenience only and do not affect
714
+ interpretation.
715
+
716
+ (b) The singular includes the plural and conversely and a reference to "a
717
+ thing" (including a right) includes a reference to a part of that thing.
718
+
719
+ (c) A reference to:
720
+
721
+ (i) a person includes incorporated and unincorporated bodies and other
722
+ entities;
723
+
724
+ (ii) any party to this agreement or any other entity includes the party's
725
+ or entity's successors and permitted assigns;
726
+
727
+ (iii) any document is to that document as amended, novated, supplemented or
728
+ replaced from time to time, except to the extent prohibited by this
729
+ agreement or that other document;
730
+
731
+ (iv) legislation includes any amendment or superseding legislation; and
732
+
733
+ (v) conduct includes any omission and any statement or undertaking,
734
+ whether or not in writing.
735
+
736
+ (d) Where examples of a thing or set of things are given by reference to the
737
+ word "including", the meaning of references to the thing or set of things
738
+ is not to be limited by reference to the examples.
739
+
740
+ (e) This document, or any part of it, is not to be construed against a party
741
+ because that party drafted or proposed it.
742
+
743
+ 12. Addendum for free trial and non-paying users
744
+
745
+ The only terms of use that apply to free trial and non-paying users are listed
746
+ in this addendum, and, unless specifically referenced in this addendum, none of
747
+ the other clauses of this agreement apply.
748
+
749
+ The following clauses apply to free trial and non-paying users:
750
+
751
+ 1. Definitions
752
+ 2. Use of the platform
753
+ 3. Your obligations
754
+ 5. Intellectual property (except for 5.3 Backup of data)
755
+ 6. Confidentiality and privacy
756
+ 7. Warranties and liability
757
+ 8. Termination
758
+ 10. General
759
+ 11. Interpretation
760
+
761
+ The following additional terms apply to free trial and non-paying users and if
762
+ any conflict arises these additional terms will prevail:
763
+
764
+ (a) We may terminate your use of the platform at any time and for any reason;
765
+
766
+ (b) you agree that your data has no commercial value and that we may delete
767
+ your data upon termination of your access to the platform, and
768
+
769
+ (c) you will not be entitled to technical support, although we may elect to
770
+ provide this at our sole discretion.
771
+
772
+ 13. Addendum for Black Opal users
773
+
774
+ 13.1 License to use
775
+
776
+ Unless otherwise specified, Black Opal is licensed as a personal, non-exclusive,
777
+ non-transferable, limited license product, solely for internal, non-commercial
778
+ use. Examples of non-commercial uses include academic research, personal
779
+ experimentation, or teaching and educational purposes. Non-commercial means that
780
+ the licensee is prohibited from using the product and its content to derive
781
+ commercial advantage or monetary compensation. Please contact Q-CTRL via the
782
+ contact form located at https://q-ctrl.com/contact if you want to reuse the
783
+ content for any purpose other than for personal education.
784
+
785
+ 13.2 Restrictions
786
+
787
+ You agree that you shall not, and shall not authorize any third party to:
788
+
789
+ (a) use Black Opal or any part thereof for any commercial or for-profit
790
+ purpose or any other purpose other than as permitted in this agreement;
791
+
792
+ (b) modify, adapt, decompile, disassemble, translate into another computer
793
+ language, create derivative works of, or otherwise reverse engineer Black
794
+ Opal, or disclose any trade secrets or any other intellectual property
795
+ relating to Black Opal;
796
+
797
+ (c) license, sublicense, distribute, sell, lease, transfer, assign, trade,
798
+ rent or publish Black Opal or any part thereof and/or copies thereof, to
799
+ any third party;
800
+
801
+ (d) make copies of Black Opal;
802
+
803
+ (e) remove any copyright or other notices from Black Opal; or
804
+
805
+ (f) use, without its express permission, the name of Q-CTRL.