vantuz 3.4.1 → 3.5.0

package/core/automation.js

@@ -1,523 +1,523 @@
-// core/automation.js
-import fs from 'fs';
-import path from 'path';
-import os from 'os';
-import crypto from 'crypto';
-import { log, chat as aiChat } from './ai-provider.js';
-import { getScheduler } from './scheduler.js';
-
-const VANTUZ_HOME = path.join(os.homedir(), '.vantuz');
-const CONFIG_JSON = path.join(VANTUZ_HOME, 'config.json');
-
-const RISKY_KEYWORDS = [
-    'güncelle', 'update', 'yayınla', 'publish', 'yayından kaldır', 'unpublish',
-    'değiştir', 'change', 'sil', 'kaldır', 'delete', 'remove',
-    'fiyatı yap', 'stoğu yap'
-];
-
-const APPROVE_KEYWORDS = ['onay', 'onayla', 'kabul', 'evet', 'tamam'];
-const REJECT_KEYWORDS = ['hayır', 'iptal', 'vazgeç', 'reddet'];
-
-function loadConfig() {
-    try {
-        if (fs.existsSync(CONFIG_JSON)) {
-            return JSON.parse(fs.readFileSync(CONFIG_JSON, 'utf-8'));
-        }
-    } catch (e) {
-        log('WARN', 'Config okunamadı', { error: e.message });
-    }
-    return {};
-}
-
-function saveConfig(config) {
-    try {
-        fs.writeFileSync(CONFIG_JSON, JSON.stringify(config, null, 2));
-        return true;
-    } catch (e) {
-        log('WARN', 'Config yazılamadı', { error: e.message });
-        return false;
-    }
-}
-
-function normalizePhone(input) {
-    if (!input) return '';
-    const cleaned = String(input).replace(/[\s-]/g, '');
-    return cleaned.startsWith('+') ? cleaned : `+${cleaned}`;
-}
-
-function messageHasAny(message, keywords) {
-    const lower = message.toLowerCase();
-    return keywords.some(k => lower.includes(k));
-}
-
-function normalizeTr(input) {
-    return String(input || '')
-        .toLowerCase()
-        .replace(/[çÇ]/g, 'c')
-        .replace(/[ğĞ]/g, 'g')
-        .replace(/[ıİ]/g, 'i')
-        .replace(/[öÖ]/g, 'o')
-        .replace(/[şŞ]/g, 's')
-        .replace(/[üÜ]/g, 'u');
-}
-
-function summarizeOrdersByStatus(orders = []) {
-    if (!Array.isArray(orders) || orders.length === 0) return '';
-    const counts = {};
-    orders.forEach(o => {
-        const s = (o.status || o.shipmentPackageStatus || o.orderStatus || 'UNKNOWN').toString();
-        counts[s] = (counts[s] || 0) + 1;
-    });
-    return Object.entries(counts)
-        .sort((a, b) => b[1] - a[1])
-        .map(([s, n]) => `${s}:${n}`)
-        .join(', ');
-}
-
-function isActiveStatus(status) {
-    const s = String(status || '').toLowerCase();
-    return s === 'created' || s === 'picking' || s === 'unpacked' || s === 'shipped';
-}
-
-function extractProductNames(order) {
-    const lines = Array.isArray(order?.lines) ? order.lines : [];
-    const names = lines
-        .map(l => l?.productName || l?.name)
-        .filter(Boolean);
-    return names;
-}
-
-function getOrderTimestamp(order) {
-    const candidates = [
-        order?.lastModifiedDate,
-        order?.agreedDeliveryDate,
-        order?.createdDate,
-        order?.orderDate
-    ];
-    for (const value of candidates) {
-        if (!value) continue;
-        const num = Number(value);
-        if (Number.isFinite(num) && num > 0) return num;
-        const parsed = Date.parse(value);
-        if (!Number.isNaN(parsed)) return parsed;
-    }
-    return null;
-}
-
-function formatOrderLine(order) {
-    const number = order.orderNumber || order.id || 'N/A';
-    const name = order.customerName || order.customerfullName || order.customerFullName || 'Müşteri';
-    const total = order.totalPrice ?? order.totalAmount ?? order.total ?? '?';
-    const status = order.status || order.shipmentPackageStatus || order.orderStatus || 'UNKNOWN';
-    return `#${number} - ${name} - ${total} TL - ${status}`;
-}
-
-function getTenantId(channel, from) {
-    if (channel === 'whatsapp' && from) return normalizePhone(from);
-    return 'default';
-}
-
-function ensureConfigShape(config) {
-    if (!config.tenants) config.tenants = {};
-    if (!config.automation) config.automation = {};
-    if (!config.automation.approvals) config.automation.approvals = [];
-    if (!config.automation.cronJobs) config.automation.cronJobs = [];
-    return config;
-}
-
-function ensureTenantState(config, tenantId) {
-    if (!config.tenants[tenantId]) {
-        config.tenants[tenantId] = { riskAccepted: false };
-    }
-    if (!config.tenants[tenantId].session) {
-        config.tenants[tenantId].session = {};
-    }
-    return config.tenants[tenantId];
-}
-
-function toSessionOrder(order) {
-    return {
-        orderNumber: order.orderNumber || order.id || 'N/A',
-        status: order.status || order.shipmentPackageStatus || order.orderStatus || 'UNKNOWN',
-        productNames: extractProductNames(order)
-    };
-}
-
-function storeLastOrders(config, tenantId, orders) {
-    const tenant = ensureTenantState(config, tenantId);
-    const list = Array.isArray(orders) ? orders.map(toSessionOrder) : [];
-    tenant.session.lastOrders = list.slice(0, 20);
-    tenant.session.lastOrderAt = new Date().toISOString();
-    saveConfig(config);
-}
-
-function newApproval(message, meta, kind = 'action') {
-    return {
-        id: crypto.randomUUID(),
-        channel: meta.channel,
-        from: meta.from || 'unknown',
-        message,
-        kind,
-        createdAt: new Date().toISOString()
-    };
-}
-
-function findPendingApproval(config, meta) {
-    const approvals = config.automation?.approvals || [];
-    const from = meta.from || 'unknown';
-    return approvals.find(a => a.from === from && a.channel === meta.channel);
-}
-
-function removeApproval(config, approvalId) {
-    config.automation.approvals = (config.automation.approvals || []).filter(a => a.id !== approvalId);
-}
-
-async function planWithAI(message, engine) {
-    const systemPrompt = [
-        'Sen Vantuz otomasyon planlayıcısısın.',
-        'Kullanıcı mesajını tek bir otomasyon planına çevir ve sadece JSON döndür.',
-        'Şema:',
-        '{ "intent": "report|analysis|change|schedule|other", "risk": "low|high", "schedule": "", "action": "" }',
-        'risk = SADECE veri değiştiren/silen işlemler (update/delete/create) varsa "high" olmalı. Listeleme/okuma işlemleri her zaman "low".',
-        'schedule = cron ifadesi (boş olabilir).',
-        'action = yapılacak işi kısa Türkçe özetle.'
-    ].join('\n');
-
-    const response = await aiChat(message, {
-        aiProvider: engine.config.aiProvider || 'gemini',
-        systemContext: systemPrompt
-    }, engine.env);
-
-    const jsonMatch = response.match(/\{[\s\S]*\}/);
-    if (!jsonMatch) return null;
-    try {
-        return JSON.parse(jsonMatch[0]);
-    } catch {
-        return null;
-    }
-}
-
-function fallbackPlan(message) {
-    const risky = messageHasAny(message, RISKY_KEYWORDS);
-    // Explicitly safe keywords check
-    const safeKeywords = ['listele', 'göster', 'nedir', 'kaç', 'ne kadar', 'durum', 'rapor'];
-    const safe = messageHasAny(message, safeKeywords);
-
-    const schedule = message.includes('cron ') ? message.split('cron ')[1].trim() : '';
-    return {
-        intent: schedule ? 'schedule' : (risky ? 'change' : 'analysis'),
-        risk: (risky && !safe) ? 'high' : 'low',
-        schedule,
-        action: message
-    };
-}
-
-export class AutomationManager {
-    constructor(engine) {
-        this.engine = engine;
-        this.scheduler = getScheduler();
-        this.config = ensureConfigShape(loadConfig());
-    }
-
-    init() {
-        this._restoreCronJobs();
-    }
-
-    _restoreCronJobs() {
-        const jobs = this.config.automation?.cronJobs || [];
-        for (const job of jobs) {
-            this._scheduleJob(job, false);
-        }
-    }
-
-    _scheduleJob(job, persist = true) {
-        if (!job?.name || !job?.cron || !job?.message) return;
-
-        this.scheduler.addJob(job.name, job.cron, async () => {
-            log('INFO', `Cron job executing: ${job.name}`, { message: job.message });
-            await this.engine.chat(job.message);
-        }, true);
-
-        if (persist) {
-            const exists = this.config.automation.cronJobs.find(j => j.name === job.name);
-            if (!exists) {
-                this.config.automation.cronJobs.push(job);
-                saveConfig(this.config);
-            }
-        }
-    }
-
-    _deleteJob(name) {
-        this.scheduler.removeJob(name);
-        this.config.automation.cronJobs = this.config.automation.cronJobs.filter(j => j.name !== name && j.name !== `auto-${name}`);
-        saveConfig(this.config);
-        return true;
-    }
-
-    _listJobs() {
-        return this.config.automation.cronJobs || [];
-    }
-
-
-    async handleMessage(message, meta = { channel: 'local', from: 'local' }) {
-        this.config = ensureConfigShape(loadConfig());
-
-        const lower = String(message || '').toLowerCase();
-        const normalized = normalizeTr(message);
-        const hasOrderKeyword = lower.includes('sipari?') || normalized.includes('siparis');
-        const asksApproved = lower.includes('onaylanan') || normalized.includes('onaylanan');
-        const asksUnshipped = lower.includes('kargoya verilmemi?') || lower.includes('hen?z kargoya') || lower.includes('kargoya verilmedi') || normalized.includes('kargoya verilmemis');
-        const asksPickingWhich = lower.includes('picking') || normalized.includes('picking');
-        const asksOrderNames = lower.includes('sipari?lerin ad?') || normalized.includes('siparislerin adi') || lower.includes('?r?n ad?') || normalized.includes('urun adi') || lower.includes('?r?n?n ad?') || normalized.includes('urunun adi');
-        const asksToday = lower.includes('bug?n') || normalized.includes('bugun');
-        const asksLast24h = lower.includes('son 24') || normalized.includes('son 24');
-        const asksYesterday = lower.includes('d?n') || normalized.includes('dun');
-        const asksNeedShipment = lower.includes('kargoya ??kmas?') || lower.includes('kargoya cikmasi') || normalized.includes('kargoya cikmasi');
-        const asksWhichProduct = lower.includes('hangi ?r?n') || normalized.includes('hangi urun');
-
-        const tenantId = getTenantId(meta.channel, meta.from);
-        ensureTenantState(this.config, tenantId);
-
-        if (asksApproved) {
-            const orders = await this.engine.getOrders({ size: 100, status: 'Picking' });
-            storeLastOrders(this.config, tenantId, orders);
-            return {
-                handled: true,
-                response: `?u an onaylanan (Picking) ${orders.length} sipari? var.`
-            };
-        }
-
-        if (asksUnshipped) {
-            const orders = await this.engine.getOrders({ size: 100, status: 'Created' });
-            storeLastOrders(this.config, tenantId, orders);
-            return {
-                handled: true,
-                response: `?u an kargoya verilmemi? (Created) ${orders.length} sipari? var.`
-            };
-        }
-
-        if (asksPickingWhich) {
-            const orders = await this.engine.getOrders({ size: 100, status: 'Picking' });
-            if (!orders || orders.length === 0) {
-                return { handled: true, response: 'Picking stat?s?nde sipari? yok.' };
-            }
-            storeLastOrders(this.config, tenantId, orders);
-            const lines = orders.slice(0, 5).map(formatOrderLine).join('\n');
-            return { handled: true, response: `Picking sipari?leri:\n${lines}` };
-        }
-
-        if (asksNeedShipment) {
-            const orders = await this.engine.getOrders({ size: 100, status: 'Created' });
-            if (!orders || orders.length === 0) {
-                return { handled: true, response: 'Kargoya ??kmas? gereken (Created) sipari? yok.' };
-            }
-            storeLastOrders(this.config, tenantId, orders);
-            const lines = orders.slice(0, 5).map(formatOrderLine).join('\n');
-            return { handled: true, response: `Kargoya ??kmas? gereken sipari?ler:\n${lines}` };
-        }
-
-        if (asksWhichProduct) {
-            const tenant = ensureTenantState(this.config, tenantId);
-            const last = tenant.session?.lastOrders || [];
-            if (last.length === 1 && last[0].productNames?.length) {
-                return { handled: true, response: `?r?n: ${last[0].productNames.join(', ')}` };
-            }
-            if (last.length > 1) {
-                const lines = last.slice(0, 5).map(o => `#${o.orderNumber} - ${o.productNames?.join(', ') || '?r?n ad? yok'}`).join('\n');
-                return { handled: true, response: `Hangi sipari?i kastediyorsun?\n${lines}` };
-            }
-            return { handled: true, response: '?nce sipari?leri g?rmem gerekiyor. "/siparis" yazabilir misin?' };
-        }
-
-        if (asksOrderNames) {
-            const orders = await this.engine.getOrders({ size: 50, allStatuses: true });
-            if (!orders || orders.length === 0) {
-                return { handled: true, response: 'Sipari? verisine ula??lamad?.' };
-            }
-            const active = orders.filter(o => isActiveStatus(o.status || o.shipmentPackageStatus || o.orderStatus));
-            const target = active.length > 0 ? active : orders;
-            storeLastOrders(this.config, tenantId, target);
-            if (target.length === 1) {
-                const only = target[0];
-                const names = extractProductNames(only);
-                if (names.length > 0) {
-                    return { handled: true, response: `?r?n adlar?: ${names.join(', ')}` };
-                }
-            }
-            const productLines = target
-                .map(o => {
-                    const names = extractProductNames(o);
-                    const number = o.orderNumber || o.id || 'N/A';
-                    if (names.length === 0) return null;
-                    return `#${number} - ${names.join(', ')}`;
-                })
-                .filter(Boolean)
-                .slice(0, 10)
-                .join('\n');
-            if (!productLines) {
-                const fallback = target.slice(0, 10).map(formatOrderLine).join('\n');
-                return { handled: true, response: `Sipari?ler:\n${fallback}` };
-            }
-            return { handled: true, response: `?r?n adlar?:\n${productLines}` };
-        }
-
-        if (asksYesterday) {
-            const orders = await this.engine.getOrders({ size: 200, allStatuses: true });
-            if (!orders || orders.length === 0) {
-                return { handled: true, response: 'Sipari? verisine ula??lamad?.' };
-            }
-            const now = Date.now();
-            const end = new Date(new Date().setHours(0, 0, 0, 0)).getTime();
-            const start = end - 24 * 60 * 60 * 1000;
-            const filtered = orders.filter(o => {
-                const ts = getOrderTimestamp(o);
-                return ts && ts >= start && ts < end;
-            });
-            if (filtered.length === 0) {
-                return { handled: true, response: 'D?n sipari? yok.' };
-            }
-            const wantsShipped = lower.includes('g?nder') || normalized.includes('gonder') || lower.includes('kargoya') || normalized.includes('kargoya');
-            const shippedOnly = wantsShipped ? filtered.filter(o => {
-                const s = String(o.status || o.shipmentPackageStatus || o.orderStatus || '').toLowerCase();
-                return s === 'shipped' || s === 'delivered';
-            }) : filtered;
-            const target = shippedOnly.length > 0 ? shippedOnly : filtered;
-            storeLastOrders(this.config, tenantId, target);
-            const productLines = target
-                .map(o => {
-                    const names = extractProductNames(o);
-                    const number = o.orderNumber || o.id || 'N/A';
-                    if (names.length === 0) return null;
-                    return `#${number} - ${names.join(', ')}`;
-                })
-                .filter(Boolean)
-                .slice(0, 10)
-                .join('\n');
-            if (productLines) {
-                return { handled: true, response: `D?nk? ?r?nler:\n${productLines}` };
-            }
-            const lines = target.slice(0, 10).map(formatOrderLine).join('\n');
-            return { handled: true, response: `D?nk? sipari?ler:\n${lines}` };
-        }
-
-        if (asksToday || asksLast24h) {
-            const orders = await this.engine.getOrders({ size: 200, allStatuses: true });
-            if (!orders || orders.length === 0) {
-                return { handled: true, response: 'Sipari? verisine ula??lamad?.' };
-            }
-            const now = Date.now();
-            const start = asksToday
-                ? new Date(new Date().setHours(0, 0, 0, 0)).getTime()
-                : now - 24 * 60 * 60 * 1000;
-            const filtered = orders.filter(o => {
-                const ts = getOrderTimestamp(o);
-                return ts && ts >= start && ts <= now;
-            });
-            if (filtered.length === 0) {
-                return { handled: true, response: 'Belirtilen aral?kta sipari? yok.' };
-            }
-            storeLastOrders(this.config, tenantId, filtered);
-            const lines = filtered.slice(0, 10).map(formatOrderLine).join('\n');
-            return { handled: true, response: `Sipari?ler:\n${lines}` };
-        }
-
-        if (lower.includes('sipari? var m?') || normalized.includes('siparis var mi') || lower.includes('sipari? varmi') || normalized.includes('siparis varmi')) {
-            const orders = await this.engine.getOrders({ size: 100, allStatuses: true });
-            if (!orders || orders.length === 0) {
-                return { handled: true, response: 'Sipari? verisine ula??lamad?. L?tfen platform API ba?lant?lar?n? kontrol edin.' };
-            }
-            const active = orders.filter(o => isActiveStatus(o.status || o.shipmentPackageStatus || o.orderStatus));
-            if (active.length === 0) {
-                return { handled: true, response: '?u an aktif (Created/Picking/UnPacked) sipari? yok.' };
-            }
-            const summary = summarizeOrdersByStatus(active);
-            storeLastOrders(this.config, tenantId, active);
-            return { handled: true, response: `?u an ba?l? platformlardan gelen toplam ${active.length} aktif sipari? var.${summary ? ` Durum k?r?l?m?: ${summary}` : ''}` };
-        }
-
-        if (hasOrderKeyword) {
-            const orders = await this.engine.getOrders({ size: 100, allStatuses: true });
-            if (!orders || orders.length === 0) {
-                return {
-                    handled: true,
-                    response: 'Sipari? verisine ula??lamad?. L?tfen platform API ba?lant?lar?n? kontrol edin.'
-                };
-            }
-            const active = orders.filter(o => isActiveStatus(o.status || o.shipmentPackageStatus || o.orderStatus));
-            const summary = summarizeOrdersByStatus(active);
-            storeLastOrders(this.config, tenantId, active);
-            return {
-                handled: true,
-                response: `?u an ba?l? platformlardan gelen toplam ${active.length} sipari? var.${summary ? ` Durum k?r?l?m?: ${summary}` : ''}`
-            };
-        }
-
-        const tenant = ensureTenantState(this.config, tenantId);
-
-        const pending = findPendingApproval(this.config, meta);
-        if (pending) {
-            if (messageHasAny(message, APPROVE_KEYWORDS)) {
-                removeApproval(this.config, pending.id);
-                if (pending.kind === 'risk-accept') {
-                    tenant.riskAccepted = true;
-                    saveConfig(this.config);
-                    const approval = newApproval(pending.message, meta, 'action');
-                    this.config.automation.approvals.push(approval);
-                    saveConfig(this.config);
-                    return {
-                        handled: true,
-                        response: 'Risk kabul edildi. ??lemi onaylamak i?in "Evet" yaz.'
-                    };
-                }
-                saveConfig(this.config);
-                const result = await this.engine.chat(pending.message);
-                return { handled: true, response: `Onay al?nd?.\n\n${result}` };
-            }
-            if (messageHasAny(message, REJECT_KEYWORDS)) {
-                removeApproval(this.config, pending.id);
-                saveConfig(this.config);
-                return { handled: true, response: '??lem iptal edildi.' };
-            }
-        }
-
-        const plan = (await planWithAI(message, this.engine)) || fallbackPlan(message);
-        const risky = plan.risk === 'high';
-
-        if (risky && !tenant.riskAccepted) {
-            const approval = newApproval(message, meta, 'risk-accept');
-            this.config.automation.approvals.push(approval);
-            saveConfig(this.config);
-            return {
-                handled: true,
-                response: 'Bu i?lem pazaryerlerinde de?i?iklik yapabilir ve risklidir. Riskleri kabul ediyor musun? "Evet" yaz.'
-            };
-        }
-
-        if (risky) {
-            const approval = newApproval(message, meta, 'action');
-            this.config.automation.approvals.push(approval);
-            saveConfig(this.config);
-            return {
-                handled: true,
-                response: `Bu i?lem riskli g?r?n?yor.\nOnaylamak i?in "Evet" yaz.`
-            };
-        }
-
-        if (plan.intent === 'schedule' && plan.schedule) {
-            const job = {
-                name: `auto-${crypto.randomUUID().slice(0, 8)}`,
-                cron: plan.schedule,
-                message: plan.action || message
-            };
-            this._scheduleJob(job, true);
-            return {
-                handled: true,
-                response: `Zamanl? g?rev olu?turuldu: ${job.name}\nCron: ${job.cron}`
-            };
-        }
-
-        return { handled: false };
-    }
-}
-
-export default AutomationManager;
+// core/automation.js
+import fs from 'fs';
+import path from 'path';
+import os from 'os';
+import crypto from 'crypto';
+import { log, chat as aiChat } from './ai-provider.js';
+import { getScheduler } from './scheduler.js';
+
+const VANTUZ_HOME = path.join(os.homedir(), '.vantuz');
+const CONFIG_JSON = path.join(VANTUZ_HOME, 'config.json');
+
+const RISKY_KEYWORDS = [
+    'güncelle', 'update', 'yayınla', 'publish', 'yayından kaldır', 'unpublish',
+    'değiştir', 'change', 'sil', 'kaldır', 'delete', 'remove',
+    'fiyatı yap', 'stoğu yap'
+];
+
+const APPROVE_KEYWORDS = ['onay', 'onayla', 'kabul', 'evet', 'tamam'];
+const REJECT_KEYWORDS = ['hayır', 'iptal', 'vazgeç', 'reddet'];
+
+function loadConfig() {
+    try {
+        if (fs.existsSync(CONFIG_JSON)) {
+            return JSON.parse(fs.readFileSync(CONFIG_JSON, 'utf-8'));
+        }
+    } catch (e) {
+        log('WARN', 'Config okunamadı', { error: e.message });
+    }
+    return {};
+}
+
+function saveConfig(config) {
+    try {
+        fs.writeFileSync(CONFIG_JSON, JSON.stringify(config, null, 2));
+        return true;
+    } catch (e) {
+        log('WARN', 'Config yazılamadı', { error: e.message });
+        return false;
+    }
+}
+
+function normalizePhone(input) {
+    if (!input) return '';
+    const cleaned = String(input).replace(/[\s-]/g, '');
+    return cleaned.startsWith('+') ? cleaned : `+${cleaned}`;
+}
+
+function messageHasAny(message, keywords) {
+    const lower = message.toLowerCase();
+    return keywords.some(k => lower.includes(k));
+}
+
+function normalizeTr(input) {
+    return String(input || '')
+        .toLowerCase()
+        .replace(/[çÇ]/g, 'c')
+        .replace(/[ğĞ]/g, 'g')
+        .replace(/[ıİ]/g, 'i')
+        .replace(/[öÖ]/g, 'o')
+        .replace(/[şŞ]/g, 's')
+        .replace(/[üÜ]/g, 'u');
+}
+
+function summarizeOrdersByStatus(orders = []) {
+    if (!Array.isArray(orders) || orders.length === 0) return '';
+    const counts = {};
+    orders.forEach(o => {
+        const s = (o.status || o.shipmentPackageStatus || o.orderStatus || 'UNKNOWN').toString();
+        counts[s] = (counts[s] || 0) + 1;
+    });
+    return Object.entries(counts)
+        .sort((a, b) => b[1] - a[1])
+        .map(([s, n]) => `${s}:${n}`)
+        .join(', ');
+}
+
+function isActiveStatus(status) {
+    const s = String(status || '').toLowerCase();
+    return s === 'created' || s === 'picking' || s === 'unpacked' || s === 'shipped';
+}
+
+function extractProductNames(order) {
+    const lines = Array.isArray(order?.lines) ? order.lines : [];
+    const names = lines
+        .map(l => l?.productName || l?.name)
+        .filter(Boolean);
+    return names;
+}
+
+function getOrderTimestamp(order) {
+    const candidates = [
+        order?.lastModifiedDate,
+        order?.agreedDeliveryDate,
+        order?.createdDate,
+        order?.orderDate
+    ];
+    for (const value of candidates) {
+        if (!value) continue;
+        const num = Number(value);
+        if (Number.isFinite(num) && num > 0) return num;
+        const parsed = Date.parse(value);
+        if (!Number.isNaN(parsed)) return parsed;
+    }
+    return null;
+}
+
+function formatOrderLine(order) {
+    const number = order.orderNumber || order.id || 'N/A';
+    const name = order.customerName || order.customerfullName || order.customerFullName || 'Müşteri';
+    const total = order.totalPrice ?? order.totalAmount ?? order.total ?? '?';
+    const status = order.status || order.shipmentPackageStatus || order.orderStatus || 'UNKNOWN';
+    return `#${number} - ${name} - ${total} TL - ${status}`;
+}
+
+function getTenantId(channel, from) {
+    if (channel === 'whatsapp' && from) return normalizePhone(from);
+    return 'default';
+}
+
+function ensureConfigShape(config) {
+    if (!config.tenants) config.tenants = {};
+    if (!config.automation) config.automation = {};
+    if (!config.automation.approvals) config.automation.approvals = [];
+    if (!config.automation.cronJobs) config.automation.cronJobs = [];
+    return config;
+}
+
+function ensureTenantState(config, tenantId) {
+    if (!config.tenants[tenantId]) {
+        config.tenants[tenantId] = { riskAccepted: false };
+    }
+    if (!config.tenants[tenantId].session) {
+        config.tenants[tenantId].session = {};
+    }
+    return config.tenants[tenantId];
+}
+
+function toSessionOrder(order) {
+    return {
+        orderNumber: order.orderNumber || order.id || 'N/A',
+        status: order.status || order.shipmentPackageStatus || order.orderStatus || 'UNKNOWN',
+        productNames: extractProductNames(order)
+    };
+}
+
+function storeLastOrders(config, tenantId, orders) {
+    const tenant = ensureTenantState(config, tenantId);
+    const list = Array.isArray(orders) ? orders.map(toSessionOrder) : [];
+    tenant.session.lastOrders = list.slice(0, 20);
+    tenant.session.lastOrderAt = new Date().toISOString();
+    saveConfig(config);
+}
+
+function newApproval(message, meta, kind = 'action') {
+    return {
+        id: crypto.randomUUID(),
+        channel: meta.channel,
+        from: meta.from || 'unknown',
+        message,
+        kind,
+        createdAt: new Date().toISOString()
+    };
+}
+
+function findPendingApproval(config, meta) {
+    const approvals = config.automation?.approvals || [];
+    const from = meta.from || 'unknown';
+    return approvals.find(a => a.from === from && a.channel === meta.channel);
+}
+
+function removeApproval(config, approvalId) {
+    config.automation.approvals = (config.automation.approvals || []).filter(a => a.id !== approvalId);
+}
+
+async function planWithAI(message, engine) {
+    const systemPrompt = [
+        'Sen Vantuz otomasyon planlayıcısısın.',
+        'Kullanıcı mesajını tek bir otomasyon planına çevir ve sadece JSON döndür.',
+        'Şema:',
+        '{ "intent": "report|analysis|change|schedule|other", "risk": "low|high", "schedule": "", "action": "" }',
+        'risk = SADECE veri değiştiren/silen işlemler (update/delete/create) varsa "high" olmalı. Listeleme/okuma işlemleri her zaman "low".',
+        'schedule = cron ifadesi (boş olabilir).',
+        'action = yapılacak işi kısa Türkçe özetle.'
+    ].join('\n');
+
+    const response = await aiChat(message, {
+        aiProvider: engine.config.aiProvider || 'gemini',
+        systemContext: systemPrompt
+    }, engine.env);
+
+    const jsonMatch = response.match(/\{[\s\S]*\}/);
+    if (!jsonMatch) return null;
+    try {
+        return JSON.parse(jsonMatch[0]);
+    } catch {
+        return null;
+    }
+}
+
+function fallbackPlan(message) {
+    const risky = messageHasAny(message, RISKY_KEYWORDS);
+    // Explicitly safe keywords check
+    const safeKeywords = ['listele', 'göster', 'nedir', 'kaç', 'ne kadar', 'durum', 'rapor'];
+    const safe = messageHasAny(message, safeKeywords);
+
+    const schedule = message.includes('cron ') ? message.split('cron ')[1].trim() : '';
+    return {
+        intent: schedule ? 'schedule' : (risky ? 'change' : 'analysis'),
+        risk: (risky && !safe) ? 'high' : 'low',
+        schedule,
+        action: message
+    };
+}
+
+export class AutomationManager {
+    constructor(engine) {
+        this.engine = engine;
+        this.scheduler = getScheduler();
+        this.config = ensureConfigShape(loadConfig());
+    }
+
+    init() {
+        this._restoreCronJobs();
+    }
+
+    _restoreCronJobs() {
+        const jobs = this.config.automation?.cronJobs || [];
+        for (const job of jobs) {
+            this._scheduleJob(job, false);
+        }
+    }
+
+    _scheduleJob(job, persist = true) {
+        if (!job?.name || !job?.cron || !job?.message) return;
+
+        this.scheduler.addJob(job.name, job.cron, async () => {
+            log('INFO', `Cron job executing: ${job.name}`, { message: job.message });
+            await this.engine.chat(job.message);
+        }, true);
+
+        if (persist) {
+            const exists = this.config.automation.cronJobs.find(j => j.name === job.name);
+            if (!exists) {
+                this.config.automation.cronJobs.push(job);
+                saveConfig(this.config);
+            }
+        }
+    }
+
+    _deleteJob(name) {
+        this.scheduler.removeJob(name);
+        this.config.automation.cronJobs = this.config.automation.cronJobs.filter(j => j.name !== name && j.name !== `auto-${name}`);
+        saveConfig(this.config);
+        return true;
+    }
+
+    _listJobs() {
+        return this.config.automation.cronJobs || [];
+    }
+
+
+    async handleMessage(message, meta = { channel: 'local', from: 'local' }) {
+        this.config = ensureConfigShape(loadConfig());
+
+        const lower = String(message || '').toLowerCase();
+        const normalized = normalizeTr(message);
+        const hasOrderKeyword = lower.includes('sipari?') || normalized.includes('siparis');
+        const asksApproved = lower.includes('onaylanan') || normalized.includes('onaylanan');
+        const asksUnshipped = lower.includes('kargoya verilmemi?') || lower.includes('hen?z kargoya') || lower.includes('kargoya verilmedi') || normalized.includes('kargoya verilmemis');
+        const asksPickingWhich = lower.includes('picking') || normalized.includes('picking');
+        const asksOrderNames = lower.includes('sipari?lerin ad?') || normalized.includes('siparislerin adi') || lower.includes('?r?n ad?') || normalized.includes('urun adi') || lower.includes('?r?n?n ad?') || normalized.includes('urunun adi');
+        const asksToday = lower.includes('bug?n') || normalized.includes('bugun');
+        const asksLast24h = lower.includes('son 24') || normalized.includes('son 24');
+        const asksYesterday = lower.includes('d?n') || normalized.includes('dun');
+        const asksNeedShipment = lower.includes('kargoya ??kmas?') || lower.includes('kargoya cikmasi') || normalized.includes('kargoya cikmasi');
+        const asksWhichProduct = lower.includes('hangi ?r?n') || normalized.includes('hangi urun');
+
+        const tenantId = getTenantId(meta.channel, meta.from);
+        ensureTenantState(this.config, tenantId);
+
+        if (asksApproved) {
+            const orders = await this.engine.getOrders({ size: 100, status: 'Picking' });
+            storeLastOrders(this.config, tenantId, orders);
+            return {
+                handled: true,
+                response: `?u an onaylanan (Picking) ${orders.length} sipari? var.`
+            };
+        }
+
+        if (asksUnshipped) {
+            const orders = await this.engine.getOrders({ size: 100, status: 'Created' });
+            storeLastOrders(this.config, tenantId, orders);
+            return {
+                handled: true,
+                response: `?u an kargoya verilmemi? (Created) ${orders.length} sipari? var.`
+            };
+        }
+
+        if (asksPickingWhich) {
+            const orders = await this.engine.getOrders({ size: 100, status: 'Picking' });
+            if (!orders || orders.length === 0) {
+                return { handled: true, response: 'Picking stat?s?nde sipari? yok.' };
+            }
+            storeLastOrders(this.config, tenantId, orders);
+            const lines = orders.slice(0, 5).map(formatOrderLine).join('\n');
+            return { handled: true, response: `Picking sipari?leri:\n${lines}` };
+        }
+
+        if (asksNeedShipment) {
+            const orders = await this.engine.getOrders({ size: 100, status: 'Created' });
+            if (!orders || orders.length === 0) {
+                return { handled: true, response: 'Kargoya ??kmas? gereken (Created) sipari? yok.' };
+            }
+            storeLastOrders(this.config, tenantId, orders);
+            const lines = orders.slice(0, 5).map(formatOrderLine).join('\n');
+            return { handled: true, response: `Kargoya ??kmas? gereken sipari?ler:\n${lines}` };
+        }
+
+        if (asksWhichProduct) {
+            const tenant = ensureTenantState(this.config, tenantId);
+            const last = tenant.session?.lastOrders || [];
+            if (last.length === 1 && last[0].productNames?.length) {
+                return { handled: true, response: `?r?n: ${last[0].productNames.join(', ')}` };
+            }
+            if (last.length > 1) {
+                const lines = last.slice(0, 5).map(o => `#${o.orderNumber} - ${o.productNames?.join(', ') || '?r?n ad? yok'}`).join('\n');
+                return { handled: true, response: `Hangi sipari?i kastediyorsun?\n${lines}` };
+            }
+            return { handled: true, response: '?nce sipari?leri g?rmem gerekiyor. "/siparis" yazabilir misin?' };
+        }
+
+        if (asksOrderNames) {
+            const orders = await this.engine.getOrders({ size: 50, allStatuses: true });
+            if (!orders || orders.length === 0) {
+                return { handled: true, response: 'Sipari? verisine ula??lamad?.' };
+            }
+            const active = orders.filter(o => isActiveStatus(o.status || o.shipmentPackageStatus || o.orderStatus));
+            const target = active.length > 0 ? active : orders;
+            storeLastOrders(this.config, tenantId, target);
+            if (target.length === 1) {
+                const only = target[0];
+                const names = extractProductNames(only);
+                if (names.length > 0) {
+                    return { handled: true, response: `?r?n adlar?: ${names.join(', ')}` };
+                }
+            }
+            const productLines = target
+                .map(o => {
+                    const names = extractProductNames(o);
+                    const number = o.orderNumber || o.id || 'N/A';
+                    if (names.length === 0) return null;
+                    return `#${number} - ${names.join(', ')}`;
+                })
+                .filter(Boolean)
+                .slice(0, 10)
+                .join('\n');
+            if (!productLines) {
+                const fallback = target.slice(0, 10).map(formatOrderLine).join('\n');
+                return { handled: true, response: `Sipari?ler:\n${fallback}` };
+            }
+            return { handled: true, response: `?r?n adlar?:\n${productLines}` };
+        }
+
+        if (asksYesterday) {
+            const orders = await this.engine.getOrders({ size: 200, allStatuses: true });
+            if (!orders || orders.length === 0) {
+                return { handled: true, response: 'Sipari? verisine ula??lamad?.' };
+            }
+            const now = Date.now();
+            const end = new Date(new Date().setHours(0, 0, 0, 0)).getTime();
+            const start = end - 24 * 60 * 60 * 1000;
+            const filtered = orders.filter(o => {
+                const ts = getOrderTimestamp(o);
+                return ts && ts >= start && ts < end;
+            });
+            if (filtered.length === 0) {
+                return { handled: true, response: 'D?n sipari? yok.' };
+            }
+            const wantsShipped = lower.includes('g?nder') || normalized.includes('gonder') || lower.includes('kargoya') || normalized.includes('kargoya');
+            const shippedOnly = wantsShipped ? filtered.filter(o => {
+                const s = String(o.status || o.shipmentPackageStatus || o.orderStatus || '').toLowerCase();
+                return s === 'shipped' || s === 'delivered';
+            }) : filtered;
+            const target = shippedOnly.length > 0 ? shippedOnly : filtered;
+            storeLastOrders(this.config, tenantId, target);
+            const productLines = target
+                .map(o => {
+                    const names = extractProductNames(o);
+                    const number = o.orderNumber || o.id || 'N/A';
+                    if (names.length === 0) return null;
+                    return `#${number} - ${names.join(', ')}`;
+                })
+                .filter(Boolean)
+                .slice(0, 10)
+                .join('\n');
+            if (productLines) {
+                return { handled: true, response: `D?nk? ?r?nler:\n${productLines}` };
+            }
+            const lines = target.slice(0, 10).map(formatOrderLine).join('\n');
+            return { handled: true, response: `D?nk? sipari?ler:\n${lines}` };
+        }
+
+        if (asksToday || asksLast24h) {
+            const orders = await this.engine.getOrders({ size: 200, allStatuses: true });
+            if (!orders || orders.length === 0) {
+                return { handled: true, response: 'Sipari? verisine ula??lamad?.' };
+            }
+            const now = Date.now();
+            const start = asksToday
+                ? new Date(new Date().setHours(0, 0, 0, 0)).getTime()
+                : now - 24 * 60 * 60 * 1000;
+            const filtered = orders.filter(o => {
+                const ts = getOrderTimestamp(o);
+                return ts && ts >= start && ts <= now;
+            });
+            if (filtered.length === 0) {
+                return { handled: true, response: 'Belirtilen aral?kta sipari? yok.' };
+            }
+            storeLastOrders(this.config, tenantId, filtered);
+            const lines = filtered.slice(0, 10).map(formatOrderLine).join('\n');
+            return { handled: true, response: `Sipari?ler:\n${lines}` };
+        }
+
+        if (lower.includes('sipari? var m?') || normalized.includes('siparis var mi') || lower.includes('sipari? varmi') || normalized.includes('siparis varmi')) {
+            const orders = await this.engine.getOrders({ size: 100, allStatuses: true });
+            if (!orders || orders.length === 0) {
+                return { handled: true, response: 'Sipari? verisine ula??lamad?. L?tfen platform API ba?lant?lar?n? kontrol edin.' };
+            }
+            const active = orders.filter(o => isActiveStatus(o.status || o.shipmentPackageStatus || o.orderStatus));
+            if (active.length === 0) {
+                return { handled: true, response: '?u an aktif (Created/Picking/UnPacked) sipari? yok.' };
+            }
+            const summary = summarizeOrdersByStatus(active);
+            storeLastOrders(this.config, tenantId, active);
+            return { handled: true, response: `?u an ba?l? platformlardan gelen toplam ${active.length} aktif sipari? var.${summary ? ` Durum k?r?l?m?: ${summary}` : ''}` };
+        }
+
+        if (hasOrderKeyword) {
+            const orders = await this.engine.getOrders({ size: 100, allStatuses: true });
+            if (!orders || orders.length === 0) {
+                return {
+                    handled: true,
+                    response: 'Sipari? verisine ula??lamad?. L?tfen platform API ba?lant?lar?n? kontrol edin.'
+                };
+            }
+            const active = orders.filter(o => isActiveStatus(o.status || o.shipmentPackageStatus || o.orderStatus));
+            const summary = summarizeOrdersByStatus(active);
+            storeLastOrders(this.config, tenantId, active);
+            return {
+                handled: true,
+                response: `?u an ba?l? platformlardan gelen toplam ${active.length} sipari? var.${summary ? ` Durum k?r?l?m?: ${summary}` : ''}`
+            };
+        }
+
+        const tenant = ensureTenantState(this.config, tenantId);
+
+        const pending = findPendingApproval(this.config, meta);
+        if (pending) {
+            if (messageHasAny(message, APPROVE_KEYWORDS)) {
+                removeApproval(this.config, pending.id);
+                if (pending.kind === 'risk-accept') {
+                    tenant.riskAccepted = true;
+                    saveConfig(this.config);
+                    const approval = newApproval(pending.message, meta, 'action');
+                    this.config.automation.approvals.push(approval);
+                    saveConfig(this.config);
+                    return {
+                        handled: true,
+                        response: 'Risk kabul edildi. ??lemi onaylamak i?in "Evet" yaz.'
+                    };
+                }
+                saveConfig(this.config);
+                const result = await this.engine.chat(pending.message);
+                return { handled: true, response: `Onay al?nd?.\n\n${result}` };
+            }
+            if (messageHasAny(message, REJECT_KEYWORDS)) {
+                removeApproval(this.config, pending.id);
+                saveConfig(this.config);
+                return { handled: true, response: '??lem iptal edildi.' };
+            }
+        }
+
+        const plan = (await planWithAI(message, this.engine)) || fallbackPlan(message);
+        const risky = plan.risk === 'high';
+
+        if (risky && !tenant.riskAccepted) {
+            const approval = newApproval(message, meta, 'risk-accept');
+            this.config.automation.approvals.push(approval);
+            saveConfig(this.config);
+            return {
+                handled: true,
+                response: 'Bu i?lem pazaryerlerinde de?i?iklik yapabilir ve risklidir. Riskleri kabul ediyor musun? "Evet" yaz.'
+            };
+        }
+
+        if (risky) {
+            const approval = newApproval(message, meta, 'action');
+            this.config.automation.approvals.push(approval);
+            saveConfig(this.config);
+            return {
+                handled: true,
+                response: `Bu i?lem riskli g?r?n?yor.\nOnaylamak i?in "Evet" yaz.`
+            };
+        }
+
+        if (plan.intent === 'schedule' && plan.schedule) {
+            const job = {
+                name: `auto-${crypto.randomUUID().slice(0, 8)}`,
+                cron: plan.schedule,
+                message: plan.action || message
+            };
+            this._scheduleJob(job, true);
+            return {
+                handled: true,
+                response: `Zamanl? g?rev olu?turuldu: ${job.name}\nCron: ${job.cron}`
+            };
+        }
+
+        return { handled: false };
+    }
+}
+
+export default AutomationManager;