@talkpilot/core-db 1.3.1 → 1.3.4

package/dist/talkpilot/calls/calls.types.d.ts

@@ -1,8 +1,7 @@
 import { ObjectId, Sort, WithId } from "mongodb";
 import { TranscriptionSegment } from "../results";
 import { LeadProperty } from "../leads";
-export declare const CONFERENCE_ROLE_CUSTOMER: "customer";
-export declare const CONFERENCE_ROLE_SUPERVISOR: "supervisor";
+import { CONFERENCE_ROLE_CUSTOMER, CONFERENCE_ROLE_SUPERVISOR } from "./calls.constants";
 export type ConferenceRole = typeof CONFERENCE_ROLE_CUSTOMER | typeof CONFERENCE_ROLE_SUPERVISOR | null;
 export type Call = {
     callSid: string;

package/dist/talkpilot/calls/calls.types.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"calls.types.d.ts","sourceRoot":"","sources":["../../../src/talkpilot/calls/calls.types.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,IAAI,EAAE,MAAM,EAAE,MAAM,SAAS,CAAC;AACjD,OAAO,EAAE,oBAAoB,EAAE,MAAM,YAAY,CAAC;AAClD,OAAO,EAAE,YAAY,EAAE,MAAM,UAAU,CAAC;AAExC,OAAO,EACL,wBAAwB,EACxB,0BAA0B,EAC3B,MAAM,mBAAmB,CAAC;AAE3B,MAAM,MAAM,cAAc,GACtB,OAAO,wBAAwB,GAC/B,OAAO,0BAA0B,GACjC,IAAI,CAAC;AAET,MAAM,MAAM,IAAI,GAAG;IACjB,OAAO,EAAE,MAAM,CAAC;IAChB,MAAM,EAAE,QAAQ,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,QAAQ,GAAG,IAAI,CAAC;IAC3B,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,QAAQ,EAAE,QAAQ,CAAC;IACnB,mBAAmB,EAAE,MAAM,CAAC;IAC5B,gBAAgB,EAAE,MAAM,CAAC;IACzB,cAAc,EAAE,OAAO,CAAC;IACxB,cAAc,EAAE,OAAO,CAAC;IACxB,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,CAAC,EAAE,oBAAoB,EAAE,CAAC;IACvC,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,KAAK,CAAC,EAAE,YAAY,EAAE,CAAC;IACvB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,GAAG,EAAE,MAAM,CAAC;IACZ,SAAS,EAAE,IAAI,CAAC;IAChB,SAAS,EAAE,IAAI,CAAC;IAChB,4BAA4B,CAAC,EAAE,OAAO,CAAC;IACvC,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,cAAc,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IAC/B,aAAa,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IAC9B,wBAAwB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACzC,gBAAgB,CAAC,EAAE,OAAO,CAAC;IAC3B,cAAc,CAAC,EAAE,cAAc,CAAC;IAChC,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,cAAc,CAAC,EAAE,aAAa,EAAE,CAAC;CAClC,CAAC;AAEF,MAAM,MAAM,aAAa,GAAG;IAC1B,QAAQ,EAAE,MAAM,CAAC;IACjB,UAAU,EAAE,IAAI,CAAC;IACjB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,GAAG;QAAE,SAAS,EAAE,IAAI,CAAA;KAAE,CAAC;IACpD,IAAI,EAAE,iBAAiB,CAAC;IACxB,MAAM,EAAE,SAAS,GAAG,OAAO,CAAC;IAC5B,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,QAAQ,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;CACpC,CAAC;AAEF,MAAM,MAAM,iBAAiB,GACzB;IACE,IAAI,EAAE,MAAM,CAAC;IACb,GAAG,EAAE,MAAM,CAAC;IACZ,MAAM,EAAE,MAAM,CAAC;IACf,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,SAAS,CAAC,EAAE,OAAO,CAAC;CACrB,GACD;IAAE,IAAI,EAAE,UAAU,CAAA;CAAE,CAAC;AAEzB,MAAM,MAAM,gBAAgB,GAAG;IAC7B,IAAI,CAAC,EAAE,IAAI,CAAC;IACZ,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,KAAK,CAAC,EAAE,MAAM,CAAC;CAChB,CAAC;AAEF,MAAM,MAAM,iBAAiB,GAAG;IAC9B,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,OAAO,CAAC,EAAE,IAAI,CAAC;IACf,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,MAAM,CAAC,EAAE,MAAM,CAAC;CACjB,CAAC;AAEF,MAAM,MAAM,mBAAmB,GAC3B,qBAAqB,GACrB,kBAAkB,GAClB,gBAAgB,GAChB,gBAAgB,GAChB,WAAW,GACX,SAAS,GACT,QAAQ,GACR,UAAU,GACV,OAAO,GACP,UAAU,GACV,KAAK,GACL,WAAW,CAAC;AAEhB,MAAM,MAAM,gBAAgB,GAAG,OAAO,CAAC,IAAI,CAAC,IAAI,EAAE,mBAAmB,CAAC,CAAC,CAAC;AAExE,MAAM,MAAM,OAAO,GAAG,MAAM,CAAC,IAAI,CAAC,CAAC;AAEnC,MAAM,MAAM,SAAS,GAAG;IACtB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,cAAc,CAAC,EAAE,OAAO,CAAC;CAC1B,CAAC;AAEF,MAAM,MAAM,SAAS,GAAG;IACtB,KAAK,CAAC,EAAE,IAAI,CAAC;IACb,KAAK,CAAC,EAAE,IAAI,CAAC;CACd,CAAC"}

package/dist/talkpilot/calls/calls.types.js

@@ -1,6 +1,3 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.CONFERENCE_ROLE_SUPERVISOR = exports.CONFERENCE_ROLE_CUSTOMER = void 0;
-exports.CONFERENCE_ROLE_CUSTOMER = "customer";
-exports.CONFERENCE_ROLE_SUPERVISOR = "supervisor";
 //# sourceMappingURL=calls.types.js.map

package/dist/talkpilot/calls/calls.types.js.map

@@ -1 +1 @@
-{"version":3,"file":"calls.types.js","sourceRoot":"","sources":["../../../src/talkpilot/calls/calls.types.ts"],"names":[],"mappings":";;;AAIa,QAAA,wBAAwB,GAAG,UAAmB,CAAC;AAC/C,QAAA,0BAA0B,GAAG,YAAqB,CAAC"}
+{"version":3,"file":"calls.types.js","sourceRoot":"","sources":["../../../src/talkpilot/calls/calls.types.ts"],"names":[],"mappings":""}

package/dist/talkpilot/calls/dashboard/calls.dashboard.d.ts

@@ -1,4 +1,36 @@
 import { DashboardReportQuery, DashboardReportResponse } from "./calls.dashboard.types";
-export type { DashboardVolumeGranularity, DashboardReportQuery, DashboardReportResponse, } from "./calls.dashboard.types";
+import { CallLengthThresholds } from "src/utils/shared.types";
+export declare function buildCallLengthBucketsPipeline(thresholds: CallLengthThresholds): {
+    $group: {
+        _id: null;
+        short: {
+            $sum: {
+                $cond: (number | {
+                    $lt: (string | number)[];
+                })[];
+            };
+        };
+        medium: {
+            $sum: {
+                $cond: (number | {
+                    $and: ({
+                        $gte: (string | number)[];
+                        $lte?: undefined;
+                    } | {
+                        $lte: (string | number)[];
+                        $gte?: undefined;
+                    })[];
+                })[];
+            };
+        };
+        long: {
+            $sum: {
+                $cond: (number | {
+                    $gt: (string | number)[];
+                })[];
+            };
+        };
+    };
+}[];
 export declare function getDashboardStats(params: DashboardReportQuery): Promise<DashboardReportResponse>;
 //# sourceMappingURL=calls.dashboard.d.ts.map

package/dist/talkpilot/calls/dashboard/calls.dashboard.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"calls.dashboard.d.ts","sourceRoot":"","sources":["../../../../src/talkpilot/calls/dashboard/calls.dashboard.ts"],"names":[],"mappings":"AAKA,OAAO,EAIL,oBAAoB,EACpB,uBAAuB,EAIxB,MAAM,yBAAyB,CAAC;AACjC,OAAO,EAAE,oBAAoB,EAAE,MAAM,wBAAwB,CAAC;AA+E9D,wBAAgB,8BAA8B,CAC5C,UAAU,EAAE,oBAAoB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA+BjC;AAgCD,wBAAsB,iBAAiB,CACrC,MAAM,EAAE,oBAAoB,GAC3B,OAAO,CAAC,uBAAuB,CAAC,CAkFlC"}

package/dist/talkpilot/calls/dashboard/calls.dashboard.js

@@ -3,168 +3,58 @@ var __importDefault = (this && this.__importDefault) || function (mod) {
     return (mod && mod.__esModule) ? mod : { "default": mod };
 };
 Object.defineProperty(exports, "__esModule", { value: true });
+exports.buildCallLengthBucketsPipeline = buildCallLengthBucketsPipeline;
 exports.getDashboardStats = getDashboardStats;
 const dayjs_1 = __importDefault(require("dayjs"));
 const calls_getters_1 = require("../calls.getters");
 const clientsConfig_1 = require("../../clientsConfig");
 const utc_1 = __importDefault(require("dayjs/plugin/utc"));
 const timezone_1 = __importDefault(require("dayjs/plugin/timezone"));
-const isoWeek_1 = __importDefault(require("dayjs/plugin/isoWeek"));
-const quarterOfYear_1 = __importDefault(require("dayjs/plugin/quarterOfYear"));
 const DEFAULT_KPI_DATA = {
+    totalCalls: 0,
+    totalDuration: 0,
     completedCount: 0,
+    failedCount: 0,
+    noAnswerCount: 0,
     busyCount: 0,
-    answeredDuration: 0,
 };
 dayjs_1.default.extend(utc_1.default);
 dayjs_1.default.extend(timezone_1.default);
-dayjs_1.default.extend(isoWeek_1.default);
-dayjs_1.default.extend(quarterOfYear_1.default);
-const BUCKET_UNIT = {
-    hour: "hour",
-    day: "day",
-    week: "isoWeek",
-    month: "month",
-    quarter: "quarter",
-    year: "year",
-};
-function formatBucketKey(bucketStart, granularity) {
-    switch (granularity) {
-        case "hour":
-            return bucketStart.format("YYYY-MM-DDTHH:00");
-        case "day":
-        case "week":
-            return bucketStart.format("YYYY-MM-DD");
-        case "month":
-            return bucketStart.format("YYYY-MM");
-        case "quarter":
-            return `${bucketStart.format("YYYY")}-Q${bucketStart.quarter()}`;
-        case "year":
-            return bucketStart.format("YYYY");
-    }
-}
-function generateBucketKeys(startDateObj, endDateObj, granularity, timezone) {
-    const unitName = BUCKET_UNIT[granularity];
-    const startOfUnit = unitName;
-    const stepUnit = (unitName === "isoWeek" ? "week" : unitName);
-    const end = (0, dayjs_1.default)(endDateObj).tz(timezone);
-    let cursor = (0, dayjs_1.default)(startDateObj).tz(timezone).startOf(startOfUnit);
-    const keys = [];
-    while (cursor.isBefore(end) || cursor.isSame(end, startOfUnit)) {
-        keys.push(formatBucketKey(cursor, granularity));
-        cursor = cursor.add(1, stepUnit);
-    }
-    return keys;
-}
-function fillVolumeGaps(bucketKeys, volumeDataRaw) {
-    const completedByKey = new Map(volumeDataRaw.map((d) => [d.date, d.completed]));
-    return bucketKeys.map((date) => ({
-        date,
-        completed: completedByKey.get(date) ?? 0,
-    }));
-}
-function resolveVolumeGranularity(startDateObj, endDateObj) {
-    const spanDays = (0, dayjs_1.default)(endDateObj).diff((0, dayjs_1.default)(startDateObj), "day");
-    if (spanDays <= 2)
-        return "hour";
-    if (spanDays <= 60)
-        return "day";
-    if (spanDays <= 365)
-        return "week";
-    if (spanDays <= 730)
-        return "month";
-    if (spanDays <= 1460)
-        return "quarter";
-    return "year";
-}
-const VOLUME_DATE_FORMATS = {
-    hour: "%Y-%m-%dT%H:00",
-    day: "%Y-%m-%d",
-    month: "%Y-%m",
-    year: "%Y",
-};
-function buildVolumeBucketIdExpression(timezone, granularity) {
-    if (granularity === "week") {
-        return {
-            $dateToString: {
-                format: "%Y-%m-%d",
-                date: {
-                    $dateTrunc: {
-                        date: "$createdAt",
-                        unit: "week",
-                        timezone,
-                        startOfWeek: "monday",
-                    },
-                },
-                timezone,
-            },
-        };
-    }
-    if (granularity === "quarter") {
-        return {
-            $concat: [
-                { $toString: { $year: { date: "$createdAt", timezone } } },
-                "-Q",
-                {
-                    $toString: {
-                        $add: [
-                            {
-                                $trunc: {
-                                    $divide: [
-                                        {
-                                            $subtract: [
-                                                { $month: { date: "$createdAt", timezone } },
-                                                1,
-                                            ],
-                                        },
-                                        3,
-                                    ],
-                                },
-                            },
-                            1,
-                        ],
-                    },
-                },
-            ],
-        };
-    }
-    return {
-        $dateToString: {
-            format: VOLUME_DATE_FORMATS[granularity],
-            date: "$createdAt",
-            timezone,
-        },
-    };
-}
 function buildKpisPipeline() {
     return [
         {
             $group: {
                 _id: null,
+                totalCalls: { $sum: 1 },
+                totalDuration: { $sum: "$callLength" },
                 completedCount: {
                     $sum: { $cond: [{ $eq: ["$status", "completed"] }, 1, 0] },
                 },
+                failedCount: {
+                    $sum: { $cond: [{ $eq: ["$status", "failed"] }, 1, 0] },
+                },
+                noAnswerCount: {
+                    $sum: { $cond: [{ $eq: ["$status", "no-answer"] }, 1, 0] },
+                },
                 busyCount: {
                     $sum: { $cond: [{ $eq: ["$status", "busy"] }, 1, 0] },
                 },
-                answeredDuration: {
-                    $sum: {
-                        $cond: [
-                            { $in: ["$status", ["completed", "busy"]] },
-                            "$callLength",
-                            0,
-                        ],
-                    },
-                },
             },
         },
     ];
 }
-function buildVolumeDataPipeline(timezone, granularity) {
+function buildDailyDataPipeline(timezone) {
     return [
         {
             $group: {
-                _id: buildVolumeBucketIdExpression(timezone, granularity),
+                _id: {
+                    $dateToString: {
+                        format: "%Y-%m-%d",
+                        date: "$createdAt",
+                        timezone: timezone,
+                    },
+                },
+                count: { $sum: 1 },
                 completed: {
                     $sum: { $cond: [{ $eq: ["$status", "completed"] }, 1, 0] },
                 },
@@ -173,13 +63,86 @@ function buildVolumeDataPipeline(timezone, granularity) {
         { $sort: { _id: 1 } },
     ];
 }
+function buildHourlyDataPipeline(timezone) {
+    return [
+        {
+            $group: {
+                _id: {
+                    day: {
+                        $dateToString: {
+                            format: "%Y-%m-%d",
+                            date: "$createdAt",
+                            timezone: timezone,
+                        },
+                    },
+                    hour: { $hour: { date: "$createdAt", timezone: timezone } },
+                },
+                count: { $sum: 1 },
+            },
+        },
+    ];
+}
+function buildCallLengthBucketsPipeline(thresholds) {
+    const { shortThreshold, mediumThreshold } = thresholds;
+    return [
+        {
+            $group: {
+                _id: null,
+                short: {
+                    $sum: { $cond: [{ $lt: ["$callLength", shortThreshold] }, 1, 0] },
+                },
+                medium: {
+                    $sum: {
+                        $cond: [
+                            {
+                                $and: [
+                                    { $gte: ["$callLength", shortThreshold] },
+                                    { $lte: ["$callLength", mediumThreshold] },
+                                ],
+                            },
+                            1,
+                            0,
+                        ],
+                    },
+                },
+                long: {
+                    $sum: { $cond: [{ $gt: ["$callLength", mediumThreshold] }, 1, 0] },
+                },
+            },
+        },
+    ];
+}
+function buildHeatmapData(hourlyDataRaw) {
+    const heatmapMap = new Map();
+    for (const bucket of hourlyDataRaw) {
+        const dayKey = bucket._id.day;
+        const hour = bucket._id.hour;
+        if (!heatmapMap.has(dayKey))
+            heatmapMap.set(dayKey, new Map());
+        heatmapMap.get(dayKey).set(hour, bucket.count);
+    }
+    const toSortedBuckets = (map) => Array.from(map.entries())
+        .sort(([a], [b]) => a - b)
+        .map(([h, c]) => ({
+        hour: h,
+        calls: c,
+    }));
+    const heatmap = {};
+    for (const [day, hourMap] of Array.from(heatmapMap.entries()).sort()) {
+        heatmap[day] = toSortedBuckets(hourMap);
+    }
+    return heatmap;
+}
 async function getDashboardStats(params) {
-    const { clientId, startDate, endDate, granularity: requestedGranularity, } = params;
+    const { clientId, startDate, endDate } = params;
     const clientConfig = await (0, clientsConfig_1.getClientConfig)(clientId);
     const timezone = clientConfig?.timezone ?? "UTC";
-    const startDateObj = (0, dayjs_1.default)(startDate).tz(timezone).startOf("day").toDate();
-    const endDateObj = (0, dayjs_1.default)(endDate).tz(timezone).endOf("day").toDate();
-    const granularity = requestedGranularity ?? resolveVolumeGranularity(startDateObj, endDateObj);
+    const startDateObj = dayjs_1.default.tz(startDate, timezone).startOf("day").toDate();
+    const endDateObj = dayjs_1.default.tz(endDate, timezone).endOf("day").toDate();
+    const thresholds = {
+        shortThreshold: clientConfig?.callLengthThresholds?.shortThreshold ?? 60,
+        mediumThreshold: clientConfig?.callLengthThresholds?.mediumThreshold ?? 180,
+    };
     const pipeline = [
         {
             $match: {
@@ -190,7 +153,9 @@ async function getDashboardStats(params) {
         {
             $facet: {
                 kpis: buildKpisPipeline(),
-                volumeData: buildVolumeDataPipeline(timezone, granularity),
+                dailyData: buildDailyDataPipeline(timezone),
+                hourlyData: buildHourlyDataPipeline(timezone),
+                callLengthBuckets: buildCallLengthBucketsPipeline(thresholds),
             },
         },
     ];
@@ -199,23 +164,43 @@ async function getDashboardStats(params) {
         .aggregate(pipeline)
         .toArray();
     const kpiData = aggregatedResult?.kpis?.[0] ?? DEFAULT_KPI_DATA;
-    const volumeDataRaw = aggregatedResult?.volumeData ?? [];
-    const answeredCount = kpiData.completedCount + kpiData.busyCount;
-    const answeredDuration = kpiData.answeredDuration ?? 0;
+    const dailyDataRaw = aggregatedResult?.dailyData ?? [];
+    const hourlyDataRaw = aggregatedResult?.hourlyData ?? [];
+    const callLengthRaw = aggregatedResult?.callLengthBuckets?.[0] ?? {
+        short: 0,
+        medium: 0,
+        long: 0,
+    };
     const kpis = {
-        totalCalls: answeredCount,
-        avgDurationSeconds: answeredCount > 0 ? Math.round(answeredDuration / answeredCount) : 0,
-        timeSavedMinutes: Math.round(answeredDuration / 60),
+        totalCalls: kpiData.totalCalls,
+        avgDurationSeconds: kpiData.totalCalls > 0
+            ? Math.round((kpiData.totalDuration ?? 0) / kpiData.totalCalls)
+            : 0,
+        timeSavedMinutes: Math.round((kpiData.totalDuration ?? 0) / 60),
+        successRate: kpiData.totalCalls > 0
+            ? Math.round((kpiData.completedCount / kpiData.totalCalls) * 1000) / 10
+            : 0,
         completedCount: kpiData.completedCount,
+        failedCount: kpiData.failedCount,
+        noAnswerCount: kpiData.noAnswerCount,
         busyCount: kpiData.busyCount,
     };
-    const bucketKeys = generateBucketKeys(startDateObj, endDateObj, granularity, timezone);
-    const volumeData = fillVolumeGaps(bucketKeys, volumeDataRaw.map((d) => ({ date: d._id, completed: d.completed })));
+    const volumeData = dailyDataRaw.map((d) => ({
+        date: d._id,
+        count: d.count,
+        completed: d.completed,
+    }));
+    const heatmap = buildHeatmapData(hourlyDataRaw);
     const response = {
         kpis,
         charts: {
             volumeData,
-            volumeGranularity: granularity,
+            heatmap,
+            callLengthBuckets: {
+                short: callLengthRaw.short,
+                medium: callLengthRaw.medium,
+                long: callLengthRaw.long,
+            },
         },
     };
     return response;

package/dist/talkpilot/calls/dashboard/calls.dashboard.js.map

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package/dist/talkpilot/calls/dashboard/calls.dashboard.types.d.ts

@@ -4,42 +4,63 @@ export type DashboardHeatmapMetric = {
 };
 export type DashboardDailyTrendMetric = {
     date: string;
+    count: number;
     completed: number;
 };
-export type DashboardVolumeGranularity = "hour" | "day" | "week" | "month" | "quarter" | "year";
+export type DashboardDurationSegments = {
+    short: number;
+    medium: number;
+    long: number;
+};
 export type DashboardSummaryMetrics = {
     totalCalls: number;
     avgDurationSeconds: number;
     timeSavedMinutes: number;
+    successRate: number;
     completedCount: number;
+    failedCount: number;
+    noAnswerCount: number;
     busyCount: number;
 };
 export type DashboardVisualData = {
     volumeData: DashboardDailyTrendMetric[];
-    volumeGranularity: DashboardVolumeGranularity;
+    heatmap: Record<string, DashboardHeatmapMetric[]>;
+    callLengthBuckets: DashboardDurationSegments;
 };
 export type DashboardReportQuery = {
     clientId: string;
     startDate: string;
     endDate: string;
-    granularity?: DashboardVolumeGranularity;
 };
 export type DashboardReportResponse = {
     kpis: DashboardSummaryMetrics;
     charts: DashboardVisualData;
 };
 type RawKpiResult = {
+    totalCalls: number;
+    totalDuration: number | null;
     completedCount: number;
+    failedCount: number;
+    noAnswerCount: number;
     busyCount: number;
-    answeredDuration: number | null;
 };
-export type RawVolumeAggregationResult = {
+export type RawDailyAggregationResult = {
     _id: string;
+    count: number;
     completed: number;
 };
+export type RawHourlyAggregationResult = {
+    _id: {
+        day: string;
+        hour: number;
+    };
+    count: number;
+};
 export interface DashboardAggregationResult {
     kpis: RawKpiResult[];
-    volumeData: RawVolumeAggregationResult[];
+    dailyData: RawDailyAggregationResult[];
+    hourlyData: RawHourlyAggregationResult[];
+    callLengthBuckets: DashboardDurationSegments[];
 }
 export {};
 //# sourceMappingURL=calls.dashboard.types.d.ts.map

package/dist/talkpilot/calls/dashboard/calls.dashboard.types.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"calls.dashboard.types.d.ts","sourceRoot":"","sources":["../../../../src/talkpilot/calls/dashboard/calls.dashboard.types.ts"],"names":[],"mappings":"AAAA,MAAM,MAAM,sBAAsB,GAAG;IACnC,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;CACf,CAAC;AAEF,MAAM,MAAM,yBAAyB,GAAG;IACtC,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,SAAS,EAAE,MAAM,CAAC;CACnB,CAAC;AAEF,MAAM,MAAM,yBAAyB,GAAG;IACtC,KAAK,EAAE,MAAM,CAAC;IACd,MAAM,EAAE,MAAM,CAAC;IACf,IAAI,EAAE,MAAM,CAAC;CACd,CAAC;AAEF,MAAM,MAAM,uBAAuB,GAAG;IACpC,UAAU,EAAE,MAAM,CAAC;IACnB,kBAAkB,EAAE,MAAM,CAAC;IAC3B,gBAAgB,EAAE,MAAM,CAAC;IACzB,WAAW,EAAE,MAAM,CAAC;IACpB,cAAc,EAAE,MAAM,CAAC;IACvB,WAAW,EAAE,MAAM,CAAC;IACpB,aAAa,EAAE,MAAM,CAAC;IACtB,SAAS,EAAE,MAAM,CAAC;CACnB,CAAC;AAEF,MAAM,MAAM,mBAAmB,GAAG;IAChC,UAAU,EAAE,yBAAyB,EAAE,CAAC;IACxC,OAAO,EAAE,MAAM,CAAC,MAAM,EAAE,sBAAsB,EAAE,CAAC,CAAC;IAClD,iBAAiB,EAAE,yBAAyB,CAAC;CAC9C,CAAC;AAEF,MAAM,MAAM,oBAAoB,GAAG;IACjC,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,OAAO,EAAE,MAAM,CAAC;CACjB,CAAC;AAEF,MAAM,MAAM,uBAAuB,GAAG;IACpC,IAAI,EAAE,uBAAuB,CAAC;IAC9B,MAAM,EAAE,mBAAmB,CAAC;CAC7B,CAAC;AACF,KAAK,YAAY,GAAG;IAClB,UAAU,EAAE,MAAM,CAAC;IACnB,aAAa,EAAE,MAAM,GAAG,IAAI,CAAC;IAC7B,cAAc,EAAE,MAAM,CAAC;IACvB,WAAW,EAAE,MAAM,CAAC;IACpB,aAAa,EAAE,MAAM,CAAC;IACtB,SAAS,EAAE,MAAM,CAAC;CACnB,CAAC;AAEF,MAAM,MAAM,yBAAyB,GAAG;IACtC,GAAG,EAAE,MAAM,CAAC;IACZ,KAAK,EAAE,MAAM,CAAC;IACd,SAAS,EAAE,MAAM,CAAC;CACnB,CAAC;AAEF,MAAM,MAAM,0BAA0B,GAAG;IACvC,GAAG,EAAE;QAAE,GAAG,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,CAAC;IACnC,KAAK,EAAE,MAAM,CAAC;CACf,CAAC;AAEF,MAAM,WAAW,0BAA0B;IACzC,IAAI,EAAE,YAAY,EAAE,CAAC;IACrB,SAAS,EAAE,yBAAyB,EAAE,CAAC;IACvC,UAAU,EAAE,0BAA0B,EAAE,CAAC;IACzC,iBAAiB,EAAE,yBAAyB,EAAE,CAAC;CAChD"}

package/dist/talkpilot/calls/index.d.ts

@@ -1,4 +1,7 @@
+export * from "./calls.constants";
 export * from "./calls.types";
 export * from "./calls.getters";
+export * from "./calls.statistics.types";
+export * from "./calls.statistics.getters";
 export * from "./dashboard/calls.dashboard";
 //# sourceMappingURL=index.d.ts.map

package/dist/talkpilot/calls/index.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/talkpilot/calls/index.ts"],"names":[],"mappings":"AAAA,cAAc,mBAAmB,CAAC;AAClC,cAAc,eAAe,CAAC;AAC9B,cAAc,iBAAiB,CAAC;AAChC,cAAc,0BAA0B,CAAC;AACzC,cAAc,4BAA4B,CAAC;AAC3C,cAAc,6BAA6B,CAAC"}

package/dist/talkpilot/calls/index.js

@@ -14,7 +14,10 @@ var __exportStar = (this && this.__exportStar) || function(m, exports) {
     for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
 };
 Object.defineProperty(exports, "__esModule", { value: true });
+__exportStar(require("./calls.constants"), exports);
 __exportStar(require("./calls.types"), exports);
 __exportStar(require("./calls.getters"), exports);
+__exportStar(require("./calls.statistics.types"), exports);
+__exportStar(require("./calls.statistics.getters"), exports);
 __exportStar(require("./dashboard/calls.dashboard"), exports);
 //# sourceMappingURL=index.js.map

package/dist/talkpilot/calls/index.js.map

@@ -1 +1 @@
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+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../../src/talkpilot/calls/index.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;AAAA,oDAAkC;AAClC,gDAA8B;AAC9B,kDAAgC;AAChC,2DAAyC;AACzC,6DAA2C;AAC3C,8DAA4C"}

package/dist/utils/date.utils.d.ts

@@ -0,0 +1,49 @@
+/**
+ * Shared timezone-aware date helpers for statistics aggregations.
+ */
+/** Milliseconds in a single day. */
+export declare const DAY_MS: number;
+/** Maps a short weekday name (as produced by Intl) to its index (Sun = 0). */
+export declare const WEEKDAY: Record<string, number>;
+/** Parses a `YYYY-MM-DD` string into `[year, month, day]` numbers. */
+export declare const parseYmd: (dateStr: string) => [number, number, number];
+/** Builds a zero-padded `YYYY-MM-DD` string from numeric parts. */
+export declare const ymdToStr: (y: number, m: number, d: number) => string;
+/** Parses a `YYYY-MM-DD` string as midnight UTC. */
+export declare const toUtcDate: (dateStr: string) => Date;
+/** Formats a date as a `YYYY-MM-DD` string in UTC. */
+export declare const formatDate: (date: Date) => string;
+/** Adds `days` to a `YYYY-MM-DD` string, returning the resulting `YYYY-MM-DD`. */
+export declare const addDaysToDateStr: (dateStr: string, days: number) => string;
+/** Next civil calendar day (proleptic Gregorian). Avoids DST 24h steps that can stall iteration. */
+export declare const incrementYmd: (y: number, m: number, d: number) => [number, number, number];
+/**
+ * Formats a date as the calendar day in the given timezone.
+ * `en-CA` yields ISO-8601 `YYYY-MM-DD`, which is lexicographically sortable
+ * (string compare == chronological compare) and matches MongoDB's `%Y-%m-%d`.
+ */
+export declare const formatYmdInTz: (date: Date, timezone: string) => string;
+/**
+ * Returns the calendar day in the given timezone as numeric parts.
+ * Reads parts by `type` (not string order), so `en-US` is fine here.
+ */
+export declare const getYmdInTz: (date: Date, timezone: string) => {
+    y: number;
+    m: number;
+    d: number;
+};
+/** Weekday index (Sun = 0) of a date in the given timezone. */
+export declare const getWeekdayInTz: (date: Date, timezone: string) => number;
+/**
+ * Returns the given `YYYY-MM-DD` day at noon UTC — a stable anchor inside the
+ * calendar day, far from midnight so timezone/DST shifts can't cross a date boundary.
+ */
+export declare const dateAtNoonUtc: (dateStr: string) => Date;
+/**
+ * UTC instant at the start of the given `YYYY-MM-DD` calendar day in `timezone`.
+ * Binary-searches the boundary so it stays correct across DST transitions.
+ */
+export declare const startOfCalendarDayInTz: (dateStr: string, timezone: string) => Date;
+/** UTC instant at the last millisecond of the given calendar day in `timezone`. */
+export declare const endOfCalendarDayInTz: (dateStr: string, timezone: string) => Date;
+//# sourceMappingURL=date.utils.d.ts.map

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