@talkpilot/core-db 1.2.0 → 1.2.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/.cursor/rules/development.mdc +65 -65
- package/DEVELOPMENT.md +98 -98
- package/README.md +160 -160
- package/dist/talkpilot/calls/calls.getters.d.ts +1 -2
- package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
- package/dist/talkpilot/calls/calls.getters.js +0 -176
- package/dist/talkpilot/calls/calls.getters.js.map +1 -1
- package/dist/talkpilot/calls/calls.types.d.ts +0 -48
- package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
- package/dist/talkpilot/clientsConfig/clientsConfig.getters.d.ts +0 -1
- package/dist/talkpilot/clientsConfig/clientsConfig.getters.d.ts.map +1 -1
- package/dist/talkpilot/clientsConfig/clientsConfig.getters.js +0 -13
- package/dist/talkpilot/clientsConfig/clientsConfig.getters.js.map +1 -1
- package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts +16 -8
- package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts.map +1 -1
- package/jest.config.js +19 -19
- package/package.json +45 -45
- package/src/__tests__/setup.ts +20 -20
- package/src/connection.ts +42 -42
- package/src/index.ts +16 -16
- package/src/municipal/__tests__/validation.spec.ts +62 -62
- package/src/municipal/cities/cities.getters.ts +50 -50
- package/src/municipal/cities/cities.types.ts +11 -11
- package/src/municipal/cities/index.ts +2 -2
- package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
- package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
- package/src/municipal/departmentsSubjects/index.ts +9 -9
- package/src/municipal/index.ts +21 -21
- package/src/municipal/mongodb-client.ts +61 -61
- package/src/municipal/streets/index.ts +2 -2
- package/src/municipal/streets/streets.getters.ts +125 -125
- package/src/municipal/streets/streets.types.ts +18 -18
- package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
- package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
- package/src/municipal/systemInstructions/index.ts +7 -7
- package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
- package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
- package/src/municipal/systemInstructions/instructions.types.ts +30 -30
- package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +66 -66
- package/src/municipal/tickets/index.ts +2 -2
- package/src/municipal/tickets/tickets.getters.ts +261 -261
- package/src/municipal/tickets/tickets.types.ts +43 -43
- package/src/municipal/utils/types.ts +11 -11
- package/src/talkpilot/__tests__/db.spec.ts +38 -38
- package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
- package/src/talkpilot/__tests__/validation.spec.ts +68 -68
- package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
- package/src/talkpilot/agents/agents.getters.ts +34 -34
- package/src/talkpilot/agents/agents.types.ts +14 -14
- package/src/talkpilot/agents/index.ts +2 -2
- package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
- package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
- package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
- package/src/talkpilot/backgroundToolResults/index.ts +2 -2
- package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
- package/src/talkpilot/calls/__tests__/calls.spec.ts +252 -252
- package/src/talkpilot/calls/calls.getters.ts +248 -446
- package/src/talkpilot/calls/calls.types.ts +115 -171
- package/src/talkpilot/calls/index.ts +2 -2
- package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
- package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
- package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
- package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
- package/src/talkpilot/clients/clients.getters.ts +16 -16
- package/src/talkpilot/clients/clients.types.ts +14 -14
- package/src/talkpilot/clients/index.ts +2 -2
- package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +187 -106
- package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +22 -44
- package/src/talkpilot/clientsConfig/clientsConfig.types.ts +119 -94
- package/src/talkpilot/clientsConfig/index.ts +2 -2
- package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +67 -67
- package/src/talkpilot/flows/flows.getter.ts +14 -14
- package/src/talkpilot/flows/flows.schema.ts +153 -153
- package/src/talkpilot/flows/flows.types.ts +184 -184
- package/src/talkpilot/flows/index.ts +2 -2
- package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
- package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
- package/src/talkpilot/groups/groups.getters.ts +30 -30
- package/src/talkpilot/groups/groups.types.ts +29 -29
- package/src/talkpilot/groups/index.ts +3 -3
- package/src/talkpilot/groups/phone.utils.ts +46 -46
- package/src/talkpilot/index.ts +29 -29
- package/src/talkpilot/leads/index.ts +2 -2
- package/src/talkpilot/leads/leads.getter.ts +6 -6
- package/src/talkpilot/leads/leads.schema.ts +33 -33
- package/src/talkpilot/leads/leads.types.ts +20 -20
- package/src/talkpilot/mongodb-client.ts +78 -78
- package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +247 -247
- package/src/talkpilot/phone_numbers/index.ts +2 -2
- package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +154 -154
- package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
- package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
- package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
- package/src/talkpilot/plans/index.ts +2 -2
- package/src/talkpilot/plans/plans.getters.ts +132 -132
- package/src/talkpilot/plans/plans.types.ts +89 -89
- package/src/talkpilot/results/index.ts +7 -7
- package/src/talkpilot/results/results.getter.ts +35 -35
- package/src/talkpilot/results/results.schema.ts +25 -25
- package/src/talkpilot/results/results.types.ts +34 -34
- package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
- package/src/talkpilot/retry_analyze/index.ts +2 -2
- package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +75 -75
- package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
- package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
- package/src/talkpilot/sessions/index.ts +2 -2
- package/src/talkpilot/sessions/sessions.getter.ts +92 -92
- package/src/talkpilot/sessions/sessions.schema.ts +34 -34
- package/src/talkpilot/sessions/sessions.types.ts +30 -30
- package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
- package/src/talkpilot/subscriptions/index.ts +3 -3
- package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
- package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
- package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
- package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
- package/src/talkpilot/utils/query.utils.ts +21 -21
- package/src/test-utils/db-utils.ts +24 -24
- package/src/test-utils/factories/index.ts +12 -12
- package/src/test-utils/factories/municipal/cities.ts +16 -16
- package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
- package/src/test-utils/factories/municipal/streets.ts +22 -22
- package/src/test-utils/factories/municipal/tickets.ts +39 -39
- package/src/test-utils/factories/talkpilot/agents.ts +19 -19
- package/src/test-utils/factories/talkpilot/calls.ts +37 -37
- package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
- package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
- package/src/test-utils/factories/talkpilot/flows.ts +33 -33
- package/src/test-utils/factories/talkpilot/groups.ts +33 -33
- package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
- package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
- package/src/utils/validation.ts +23 -23
- package/tsconfig.json +23 -23
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import {
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Call,
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CallDoc,
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CallQueryOptions,
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getDb,
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} from "../index";
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import type { CallsByHour, CountOpts, DateRange, ToolExecution
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function buildHourlyDataPipeline(timezone: string) {
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return [
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{
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$group: {
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_id: {
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day: { $dateToString: { format: '%Y-%m-%d', date: '$createdAt', timezone: timezone } },
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hour: { $hour: { date: '$createdAt', timezone: timezone } },
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},
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count: { $sum: 1 },
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},
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},
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];
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}
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function buildCallLengthBucketsPipeline() {
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|
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return [
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{
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$group: {
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_id: null,
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short: { $sum: { $cond: [{ $lt: ['$callLength', 60] }, 1, 0] } },
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medium: {
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$sum: {
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$cond: [
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{ $and: [{ $gte: ['$callLength', 60] }, { $lte: ['$callLength', 180] }] },
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1,
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0,
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],
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},
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},
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|
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long: { $sum: { $cond: [{ $gt: ['$callLength', 180] }, 1, 0] } },
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},
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},
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|
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];
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|
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}
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|
-
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328
|
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function buildRecentCallsPipeline() {
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|
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return [
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|
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{ $sort: { createdAt: -1 } },
|
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|
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{ $limit: 8 },
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|
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{
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333
|
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$project: {
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|
-
callSid: 1,
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335
|
-
customerPhoneNumber: 1,
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|
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status: 1,
|
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337
|
-
callLength: 1,
|
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|
-
createdAt: 1,
|
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|
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summary: 1,
|
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340
|
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isIncomingCall: 1,
|
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|
-
},
|
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|
-
},
|
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|
-
];
|
|
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|
-
}
|
|
345
|
-
|
|
346
|
-
export async function getDashboardStats(
|
|
347
|
-
params: DashboardStatsParams,
|
|
348
|
-
): Promise<DashboardStatsResult> {
|
|
349
|
-
const { clientId, startDate, endDate } = params;
|
|
350
|
-
|
|
351
|
-
const startDateObj = new Date(startDate);
|
|
352
|
-
const endDateObj = new Date(endDate);
|
|
353
|
-
|
|
354
|
-
const startStr = startDateObj.toISOString().slice(0, 10);
|
|
355
|
-
const endStr = endDateObj.toISOString().slice(0, 10);
|
|
356
|
-
|
|
357
|
-
console.info('[core-db] Fetching dashboard stats', { clientId, startStr, endStr });
|
|
358
|
-
const pipeline = [
|
|
359
|
-
{
|
|
360
|
-
$match: {
|
|
361
|
-
clientId,
|
|
362
|
-
createdAt: { $gte: startDateObj, $lte: endDateObj },
|
|
363
|
-
},
|
|
364
|
-
},
|
|
365
|
-
{
|
|
366
|
-
$facet: {
|
|
367
|
-
kpis: buildKpisPipeline(),
|
|
368
|
-
dailyData: buildDailyDataPipeline(TIMEZONE),
|
|
369
|
-
hourlyData: buildHourlyDataPipeline(TIMEZONE),
|
|
370
|
-
callLengthBuckets: buildCallLengthBucketsPipeline(),
|
|
371
|
-
recentCalls: buildRecentCallsPipeline(),
|
|
372
|
-
},
|
|
373
|
-
},
|
|
374
|
-
];
|
|
375
|
-
|
|
376
|
-
const callsCollection = getCallsCollection();
|
|
377
|
-
const [aggregatedResult] = await callsCollection.aggregate(pipeline).toArray();
|
|
378
|
-
|
|
379
|
-
const kpiData = aggregatedResult?.kpis?.[0] ?? {
|
|
380
|
-
totalCalls: 0,
|
|
381
|
-
totalDuration: 0,
|
|
382
|
-
completedCount: 0,
|
|
383
|
-
failedCount: 0,
|
|
384
|
-
noAnswerCount: 0,
|
|
385
|
-
busyCount: 0,
|
|
386
|
-
};
|
|
387
|
-
const dailyDataRaw = aggregatedResult?.dailyData ?? [];
|
|
388
|
-
const hourlyDataRaw = aggregatedResult?.hourlyData ?? [];
|
|
389
|
-
const callLengthRaw = aggregatedResult?.callLengthBuckets?.[0] ?? { short: 0, medium: 0, long: 0 };
|
|
390
|
-
const recentCallsRaw: RecentCall[] = aggregatedResult?.recentCalls ?? [];
|
|
391
|
-
|
|
392
|
-
const count = kpiData.totalCalls;
|
|
393
|
-
const totalLen = kpiData.totalDuration;
|
|
394
|
-
const completed = kpiData.completedCount;
|
|
395
|
-
|
|
396
|
-
const kpis: DashboardKpis = {
|
|
397
|
-
totalCalls: count,
|
|
398
|
-
avgDurationSeconds: count > 0 ? Math.round(totalLen / count) : 0,
|
|
399
|
-
timeSavedMinutes: Math.round(totalLen / 60),
|
|
400
|
-
successRate: count > 0 ? Math.round((completed / count) * 1000) / 10 : 0,
|
|
401
|
-
completedCount: completed,
|
|
402
|
-
failedCount: kpiData.failedCount,
|
|
403
|
-
noAnswerCount: kpiData.noAnswerCount,
|
|
404
|
-
busyCount: kpiData.busyCount,
|
|
405
|
-
};
|
|
406
|
-
|
|
407
|
-
const volumeData: DailyBucket[] = dailyDataRaw.map((d: any) => ({
|
|
408
|
-
date: d._id,
|
|
409
|
-
count: d.count,
|
|
410
|
-
completed: d.completed,
|
|
411
|
-
}));
|
|
412
|
-
|
|
413
|
-
const heatmapMap = new Map<string, Map<number, number>>();
|
|
414
|
-
for (const bucket of hourlyDataRaw) {
|
|
415
|
-
const dayKey = bucket._id.day;
|
|
416
|
-
const hour = bucket._id.hour;
|
|
417
|
-
if (!heatmapMap.has(dayKey)) heatmapMap.set(dayKey, new Map());
|
|
418
|
-
heatmapMap.get(dayKey)!.set(hour, bucket.count);
|
|
419
|
-
}
|
|
420
|
-
|
|
421
|
-
const toSortedBuckets = (map: Map<number, number>): HourlyBucket[] =>
|
|
422
|
-
Array.from(map.entries())
|
|
423
|
-
.sort(([a], [b]) => a - b)
|
|
424
|
-
.map(([h, c]) => ({ hour: `${String(h).padStart(2, '0')}:00`, calls: c }));
|
|
425
|
-
|
|
426
|
-
const heatmap: Record<string, HourlyBucket[]> = {};
|
|
427
|
-
for (const [day, hourMap] of Array.from(heatmapMap.entries()).sort()) {
|
|
428
|
-
heatmap[day] = toSortedBuckets(hourMap);
|
|
429
|
-
}
|
|
430
|
-
|
|
431
|
-
return {
|
|
432
|
-
kpis,
|
|
433
|
-
charts: {
|
|
434
|
-
volumeData,
|
|
435
|
-
heatmap,
|
|
436
|
-
callLengthBuckets: {
|
|
437
|
-
short: callLengthRaw.short,
|
|
438
|
-
medium: callLengthRaw.medium,
|
|
439
|
-
long: callLengthRaw.long,
|
|
440
|
-
},
|
|
441
|
-
},
|
|
442
|
-
recentCalls: recentCallsRaw,
|
|
443
|
-
};
|
|
444
|
-
}
|
|
445
|
-
|
|
446
|
-
|
|
1
|
+
import {
|
|
2
|
+
Call,
|
|
3
|
+
CallDoc,
|
|
4
|
+
CallQueryOptions,
|
|
5
|
+
CallUpdateParams,
|
|
6
|
+
getDb,
|
|
7
|
+
} from "../index";
|
|
8
|
+
import type { CallsByHour, CountOpts, DateRange, ToolExecution } from "./calls.types";
|
|
9
|
+
import { Filter, ObjectId } from "mongodb";
|
|
10
|
+
import * as process from "node:process";
|
|
11
|
+
import { applyQueryOptions } from "../utils/query.utils";
|
|
12
|
+
|
|
13
|
+
export const getCallsCollection = () => {
|
|
14
|
+
return getDb().collection<Call>("calls");
|
|
15
|
+
};
|
|
16
|
+
|
|
17
|
+
export const getCallByCallSid = (callSid: string) => {
|
|
18
|
+
return getCallsCollection().findOne({ callSid });
|
|
19
|
+
};
|
|
20
|
+
|
|
21
|
+
export const getCallsByPhoneNumber = (phoneNumber: string) => {
|
|
22
|
+
return getCallsCollection()
|
|
23
|
+
.find({ customerPhoneNumber: phoneNumber })
|
|
24
|
+
.toArray();
|
|
25
|
+
};
|
|
26
|
+
|
|
27
|
+
export const getCallsByClient = (clientId: string) => {
|
|
28
|
+
return getCallsCollection().find({ clientId }).toArray();
|
|
29
|
+
};
|
|
30
|
+
|
|
31
|
+
export const getCallsByFlow = (flowId: ObjectId) => {
|
|
32
|
+
return getCallsCollection().find({ flowId }).toArray();
|
|
33
|
+
};
|
|
34
|
+
|
|
35
|
+
export const createCallDoc = (
|
|
36
|
+
call: Omit<Call, "createdAt" | "updatedAt" | "env">,
|
|
37
|
+
) => {
|
|
38
|
+
return getCallsCollection().insertOne({
|
|
39
|
+
...call,
|
|
40
|
+
createdAt: new Date(),
|
|
41
|
+
updatedAt: new Date(),
|
|
42
|
+
env: process.env.ENV ?? "unknown",
|
|
43
|
+
});
|
|
44
|
+
};
|
|
45
|
+
|
|
46
|
+
export const updateCallByCallSid = async (
|
|
47
|
+
callSid: string,
|
|
48
|
+
updates: CallUpdateParams,
|
|
49
|
+
): Promise<CallDoc | null> => {
|
|
50
|
+
return await getCallsCollection().findOneAndUpdate(
|
|
51
|
+
{ callSid: callSid },
|
|
52
|
+
{
|
|
53
|
+
$set: {
|
|
54
|
+
...updates,
|
|
55
|
+
updatedAt: new Date(),
|
|
56
|
+
},
|
|
57
|
+
},
|
|
58
|
+
{ returnDocument: "after" },
|
|
59
|
+
);
|
|
60
|
+
};
|
|
61
|
+
|
|
62
|
+
export const pushToolExecution = async (
|
|
63
|
+
callSid: string,
|
|
64
|
+
execution: ToolExecution
|
|
65
|
+
): Promise<void> => {
|
|
66
|
+
await getCallsCollection().updateOne(
|
|
67
|
+
{ callSid },
|
|
68
|
+
{ $push: { toolExecutions: execution } }
|
|
69
|
+
);
|
|
70
|
+
};
|
|
71
|
+
|
|
72
|
+
// get calls by client and date range
|
|
73
|
+
//client here is the user id
|
|
74
|
+
export const getCallsByClientAndDateRange = (
|
|
75
|
+
clientId: string,
|
|
76
|
+
startDate: Date,
|
|
77
|
+
endDate: Date,
|
|
78
|
+
) => {
|
|
79
|
+
return getCallsCollection()
|
|
80
|
+
.find({
|
|
81
|
+
clientId,
|
|
82
|
+
createdAt: {
|
|
83
|
+
$gte: startDate,
|
|
84
|
+
$lte: endDate,
|
|
85
|
+
},
|
|
86
|
+
})
|
|
87
|
+
.toArray();
|
|
88
|
+
};
|
|
89
|
+
|
|
90
|
+
export const findCallsByQuery = async (
|
|
91
|
+
query: Filter<Call>,
|
|
92
|
+
options?: CallQueryOptions,
|
|
93
|
+
): Promise<CallDoc[]> => {
|
|
94
|
+
const cursor = getCallsCollection().find(query);
|
|
95
|
+
return await applyQueryOptions(cursor, options).toArray();
|
|
96
|
+
};
|
|
97
|
+
|
|
98
|
+
export const countCalls = async (query: Filter<Call>): Promise<number> => {
|
|
99
|
+
return getCallsCollection().countDocuments(query);
|
|
100
|
+
};
|
|
101
|
+
|
|
102
|
+
export async function countCallsByPhoneInRange(
|
|
103
|
+
customerPhoneNumber: string,
|
|
104
|
+
opts: CountOpts = {},
|
|
105
|
+
range: DateRange = {},
|
|
106
|
+
): Promise<number> {
|
|
107
|
+
const filter: Partial<Call> & { customerPhoneNumber: string } = {
|
|
108
|
+
customerPhoneNumber,
|
|
109
|
+
};
|
|
110
|
+
|
|
111
|
+
if (opts.isOutgoingCall !== undefined) {
|
|
112
|
+
filter.isOutgoingCall = opts.isOutgoingCall;
|
|
113
|
+
}
|
|
114
|
+
if (opts.isIncomingCall !== undefined) {
|
|
115
|
+
filter.isIncomingCall = opts.isIncomingCall;
|
|
116
|
+
}
|
|
117
|
+
|
|
118
|
+
if (range.since || range.until) {
|
|
119
|
+
(filter as Filter<Call>).createdAt = {
|
|
120
|
+
...(range.since ? { $gte: range.since } : {}),
|
|
121
|
+
...(range.until ? { $lt: range.until } : {}),
|
|
122
|
+
};
|
|
123
|
+
}
|
|
124
|
+
|
|
125
|
+
return getCallsCollection().countDocuments(filter as Filter<Call>);
|
|
126
|
+
}
|
|
127
|
+
|
|
128
|
+
export const range = {
|
|
129
|
+
between: (since: Date, until: Date): DateRange => ({ since, until }),
|
|
130
|
+
todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
|
|
131
|
+
yesterday: (): DateRange => {
|
|
132
|
+
const s = startOfDay(addDays(new Date(), -1));
|
|
133
|
+
const e = addDays(s, 1);
|
|
134
|
+
return { since: s, until: e };
|
|
135
|
+
},
|
|
136
|
+
todayFull: (): DateRange => {
|
|
137
|
+
const s = startOfDay();
|
|
138
|
+
const e = addDays(s, 1);
|
|
139
|
+
return { since: s, until: e };
|
|
140
|
+
},
|
|
141
|
+
startOfDayToNow: (d: Date): DateRange => ({
|
|
142
|
+
since: startOfDay(d),
|
|
143
|
+
until: new Date(),
|
|
144
|
+
}),
|
|
145
|
+
};
|
|
146
|
+
|
|
147
|
+
export function startOfDay(d: Date = new Date()): Date {
|
|
148
|
+
const x = new Date(d);
|
|
149
|
+
x.setUTCHours(0, 0, 0, 0);
|
|
150
|
+
return x;
|
|
151
|
+
}
|
|
152
|
+
|
|
153
|
+
export function addDays(d: Date, days: number): Date {
|
|
154
|
+
const x = new Date(d);
|
|
155
|
+
x.setDate(x.getDate() + days);
|
|
156
|
+
return x;
|
|
157
|
+
}
|
|
158
|
+
|
|
159
|
+
/**
|
|
160
|
+
* Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
|
|
161
|
+
* completed = agentHungUp=true or status='completed'.
|
|
162
|
+
*/
|
|
163
|
+
export async function getCallsStatsForDateRange(
|
|
164
|
+
clientId: string,
|
|
165
|
+
startStr: string,
|
|
166
|
+
endStr: string,
|
|
167
|
+
timezone: string,
|
|
168
|
+
): Promise<{ count: number; totalLen: number; completed: number }> {
|
|
169
|
+
const coll = getCallsCollection();
|
|
170
|
+
const out = await coll
|
|
171
|
+
.aggregate<{
|
|
172
|
+
_id: null;
|
|
173
|
+
count: number;
|
|
174
|
+
totalLen: number;
|
|
175
|
+
completed: number;
|
|
176
|
+
}>([
|
|
177
|
+
// 1. Restrict to the given client
|
|
178
|
+
{ $match: { clientId } },
|
|
179
|
+
// 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
|
|
180
|
+
{
|
|
181
|
+
$addFields: {
|
|
182
|
+
dateLocal: {
|
|
183
|
+
$dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
|
|
184
|
+
},
|
|
185
|
+
isCompleted: {
|
|
186
|
+
$or: [
|
|
187
|
+
{ $eq: ["$agentHungUp", true] },
|
|
188
|
+
{ $eq: ["$status", "completed"] },
|
|
189
|
+
],
|
|
190
|
+
},
|
|
191
|
+
},
|
|
192
|
+
},
|
|
193
|
+
// 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
|
|
194
|
+
{ $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
|
|
195
|
+
// 4. Single group: count, totalLen, completed
|
|
196
|
+
{
|
|
197
|
+
$group: {
|
|
198
|
+
_id: null,
|
|
199
|
+
count: { $sum: 1 },
|
|
200
|
+
totalLen: { $sum: "$callLength" },
|
|
201
|
+
completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
|
|
202
|
+
},
|
|
203
|
+
},
|
|
204
|
+
])
|
|
205
|
+
.next();
|
|
206
|
+
return {
|
|
207
|
+
count: out?.count ?? 0,
|
|
208
|
+
totalLen: out?.totalLen ?? 0,
|
|
209
|
+
completed: out?.completed ?? 0,
|
|
210
|
+
};
|
|
211
|
+
}
|
|
212
|
+
|
|
213
|
+
/**
|
|
214
|
+
* Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
|
|
215
|
+
*/
|
|
216
|
+
export async function getCallsHourlyAggregation(
|
|
217
|
+
clientId: string,
|
|
218
|
+
dateStr: string,
|
|
219
|
+
timezone: string,
|
|
220
|
+
): Promise<CallsByHour[]> {
|
|
221
|
+
const coll = getCallsCollection();
|
|
222
|
+
const rows = await coll
|
|
223
|
+
.aggregate<{ _id: number; calls: number }>([
|
|
224
|
+
// 1. Restrict to the given client
|
|
225
|
+
{ $match: { clientId } },
|
|
226
|
+
// 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and hour (0–23 from createdAt in timezone)
|
|
227
|
+
{
|
|
228
|
+
$addFields: {
|
|
229
|
+
dateLocal: {
|
|
230
|
+
$dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
|
|
231
|
+
},
|
|
232
|
+
hour: { $hour: { date: "$createdAt", timezone } },
|
|
233
|
+
},
|
|
234
|
+
},
|
|
235
|
+
// 3. Keep only the requested date
|
|
236
|
+
{ $match: { dateLocal: dateStr } },
|
|
237
|
+
// 4. Group by hour, sum calls per hour
|
|
238
|
+
{ $group: { _id: "$hour", calls: { $sum: 1 } } },
|
|
239
|
+
// 5. Order by hour ascending (0..23)
|
|
240
|
+
{ $sort: { _id: 1 } },
|
|
241
|
+
])
|
|
242
|
+
.toArray();
|
|
243
|
+
|
|
244
|
+
return rows.map((r: any) => ({
|
|
245
|
+
hour: `${String(r._id).padStart(2, "0")}:00`,
|
|
246
|
+
calls: r.calls,
|
|
247
|
+
}));
|
|
248
|
+
}
|