@talkpilot/core-db 1.2.0 → 1.2.1

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Files changed (132) hide show
  1. package/.cursor/rules/development.mdc +65 -65
  2. package/DEVELOPMENT.md +98 -98
  3. package/README.md +160 -160
  4. package/dist/talkpilot/calls/calls.getters.d.ts +1 -2
  5. package/dist/talkpilot/calls/calls.getters.d.ts.map +1 -1
  6. package/dist/talkpilot/calls/calls.getters.js +0 -176
  7. package/dist/talkpilot/calls/calls.getters.js.map +1 -1
  8. package/dist/talkpilot/calls/calls.types.d.ts +0 -48
  9. package/dist/talkpilot/calls/calls.types.d.ts.map +1 -1
  10. package/dist/talkpilot/clientsConfig/clientsConfig.getters.d.ts +0 -1
  11. package/dist/talkpilot/clientsConfig/clientsConfig.getters.d.ts.map +1 -1
  12. package/dist/talkpilot/clientsConfig/clientsConfig.getters.js +0 -13
  13. package/dist/talkpilot/clientsConfig/clientsConfig.getters.js.map +1 -1
  14. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts +16 -8
  15. package/dist/talkpilot/clientsConfig/clientsConfig.types.d.ts.map +1 -1
  16. package/jest.config.js +19 -19
  17. package/package.json +45 -45
  18. package/src/__tests__/setup.ts +20 -20
  19. package/src/connection.ts +42 -42
  20. package/src/index.ts +16 -16
  21. package/src/municipal/__tests__/validation.spec.ts +62 -62
  22. package/src/municipal/cities/cities.getters.ts +50 -50
  23. package/src/municipal/cities/cities.types.ts +11 -11
  24. package/src/municipal/cities/index.ts +2 -2
  25. package/src/municipal/departmentsSubjects/departmentsSubjects.getters.ts +282 -282
  26. package/src/municipal/departmentsSubjects/departmentsSubjects.types.ts +72 -72
  27. package/src/municipal/departmentsSubjects/index.ts +9 -9
  28. package/src/municipal/index.ts +21 -21
  29. package/src/municipal/mongodb-client.ts +61 -61
  30. package/src/municipal/streets/index.ts +2 -2
  31. package/src/municipal/streets/streets.getters.ts +125 -125
  32. package/src/municipal/streets/streets.types.ts +18 -18
  33. package/src/municipal/systemInstructions/__tests__/getters.spec.ts +113 -113
  34. package/src/municipal/systemInstructions/__tests__/setters.spec.ts +274 -274
  35. package/src/municipal/systemInstructions/index.ts +7 -7
  36. package/src/municipal/systemInstructions/instructions.getters.ts +57 -57
  37. package/src/municipal/systemInstructions/instructions.setters.ts +119 -119
  38. package/src/municipal/systemInstructions/instructions.types.ts +30 -30
  39. package/src/municipal/tickets/__tests__/tickets.getters.spec.ts +66 -66
  40. package/src/municipal/tickets/index.ts +2 -2
  41. package/src/municipal/tickets/tickets.getters.ts +261 -261
  42. package/src/municipal/tickets/tickets.types.ts +43 -43
  43. package/src/municipal/utils/types.ts +11 -11
  44. package/src/talkpilot/__tests__/db.spec.ts +38 -38
  45. package/src/talkpilot/__tests__/mongodb-client.spec.ts +18 -18
  46. package/src/talkpilot/__tests__/validation.spec.ts +68 -68
  47. package/src/talkpilot/agents/__tests__/agents.getters.spec.ts +29 -29
  48. package/src/talkpilot/agents/agents.getters.ts +34 -34
  49. package/src/talkpilot/agents/agents.types.ts +14 -14
  50. package/src/talkpilot/agents/index.ts +2 -2
  51. package/src/talkpilot/backgroundToolResults/__tests__/backgroundToolResults.getters.spec.ts +147 -147
  52. package/src/talkpilot/backgroundToolResults/backgroundToolResults.getters.ts +65 -65
  53. package/src/talkpilot/backgroundToolResults/backgroundToolResults.types.ts +23 -23
  54. package/src/talkpilot/backgroundToolResults/index.ts +2 -2
  55. package/src/talkpilot/calls/__tests__/callStats.utils.spec.ts +128 -128
  56. package/src/talkpilot/calls/__tests__/calls.spec.ts +252 -252
  57. package/src/talkpilot/calls/calls.getters.ts +248 -446
  58. package/src/talkpilot/calls/calls.types.ts +115 -171
  59. package/src/talkpilot/calls/index.ts +2 -2
  60. package/src/talkpilot/clientAudioBuffers/__tests__/clientAudioBuffer.getters.spec.ts +160 -160
  61. package/src/talkpilot/clientAudioBuffers/clientAudioBuffer.getters.ts +117 -117
  62. package/src/talkpilot/clientAudioBuffers/clientsAudioBuffers.types.ts +25 -25
  63. package/src/talkpilot/clientAudioBuffers/index.ts +2 -2
  64. package/src/talkpilot/clients/clients.getters.ts +16 -16
  65. package/src/talkpilot/clients/clients.types.ts +14 -14
  66. package/src/talkpilot/clients/index.ts +2 -2
  67. package/src/talkpilot/clientsConfig/__tests__/clientsConfig.spec.ts +187 -106
  68. package/src/talkpilot/clientsConfig/clientsConfig.getters.ts +22 -44
  69. package/src/talkpilot/clientsConfig/clientsConfig.types.ts +119 -94
  70. package/src/talkpilot/clientsConfig/index.ts +2 -2
  71. package/src/talkpilot/flows/__tests__/flows.schema.spec.ts +67 -67
  72. package/src/talkpilot/flows/flows.getter.ts +14 -14
  73. package/src/talkpilot/flows/flows.schema.ts +153 -153
  74. package/src/talkpilot/flows/flows.types.ts +184 -184
  75. package/src/talkpilot/flows/index.ts +2 -2
  76. package/src/talkpilot/groups/__tests__/groups.spec.ts +90 -90
  77. package/src/talkpilot/groups/__tests__/phone.utils.spec.ts +32 -32
  78. package/src/talkpilot/groups/groups.getters.ts +30 -30
  79. package/src/talkpilot/groups/groups.types.ts +29 -29
  80. package/src/talkpilot/groups/index.ts +3 -3
  81. package/src/talkpilot/groups/phone.utils.ts +46 -46
  82. package/src/talkpilot/index.ts +29 -29
  83. package/src/talkpilot/leads/index.ts +2 -2
  84. package/src/talkpilot/leads/leads.getter.ts +6 -6
  85. package/src/talkpilot/leads/leads.schema.ts +33 -33
  86. package/src/talkpilot/leads/leads.types.ts +20 -20
  87. package/src/talkpilot/mongodb-client.ts +78 -78
  88. package/src/talkpilot/phone_numbers/__tests__/phone_numbers.spec.ts +247 -247
  89. package/src/talkpilot/phone_numbers/index.ts +2 -2
  90. package/src/talkpilot/phone_numbers/phone_numbers.getter.ts +154 -154
  91. package/src/talkpilot/phone_numbers/phone_numbers.schema.ts +17 -17
  92. package/src/talkpilot/phone_numbers/phone_numbers.types.ts +30 -30
  93. package/src/talkpilot/plans/__tests__/plans.spec.ts +70 -70
  94. package/src/talkpilot/plans/index.ts +2 -2
  95. package/src/talkpilot/plans/plans.getters.ts +132 -132
  96. package/src/talkpilot/plans/plans.types.ts +89 -89
  97. package/src/talkpilot/results/index.ts +7 -7
  98. package/src/talkpilot/results/results.getter.ts +35 -35
  99. package/src/talkpilot/results/results.schema.ts +25 -25
  100. package/src/talkpilot/results/results.types.ts +34 -34
  101. package/src/talkpilot/retry_analyze/__tests__/retryAnalyze.getters.spec.ts +156 -156
  102. package/src/talkpilot/retry_analyze/index.ts +2 -2
  103. package/src/talkpilot/retry_analyze/retryAnalyze.getters.ts +75 -75
  104. package/src/talkpilot/retry_analyze/retryAnalyze.types.ts +13 -13
  105. package/src/talkpilot/sessions/__tests__/sessions.spec.ts +147 -147
  106. package/src/talkpilot/sessions/index.ts +2 -2
  107. package/src/talkpilot/sessions/sessions.getter.ts +92 -92
  108. package/src/talkpilot/sessions/sessions.schema.ts +34 -34
  109. package/src/talkpilot/sessions/sessions.types.ts +30 -30
  110. package/src/talkpilot/subscriptions/__tests__/subscriptions.getters.utils.spec.ts +45 -45
  111. package/src/talkpilot/subscriptions/index.ts +3 -3
  112. package/src/talkpilot/subscriptions/subscriptions.getters.ts +146 -146
  113. package/src/talkpilot/subscriptions/subscriptions.getters.utils.ts +33 -33
  114. package/src/talkpilot/subscriptions/subscriptions.types.ts +66 -66
  115. package/src/talkpilot/utils/__tests__/query.utils.spec.ts +49 -49
  116. package/src/talkpilot/utils/query.utils.ts +21 -21
  117. package/src/test-utils/db-utils.ts +24 -24
  118. package/src/test-utils/factories/index.ts +12 -12
  119. package/src/test-utils/factories/municipal/cities.ts +16 -16
  120. package/src/test-utils/factories/municipal/departmentsSubjects.ts +37 -37
  121. package/src/test-utils/factories/municipal/streets.ts +22 -22
  122. package/src/test-utils/factories/municipal/tickets.ts +39 -39
  123. package/src/test-utils/factories/talkpilot/agents.ts +19 -19
  124. package/src/test-utils/factories/talkpilot/calls.ts +37 -37
  125. package/src/test-utils/factories/talkpilot/clientAudioBuffers.ts +20 -20
  126. package/src/test-utils/factories/talkpilot/clientsConfig.ts +18 -18
  127. package/src/test-utils/factories/talkpilot/flows.ts +33 -33
  128. package/src/test-utils/factories/talkpilot/groups.ts +33 -33
  129. package/src/test-utils/factories/talkpilot/phone_numbers.ts +22 -22
  130. package/src/test-utils/factories/talkpilot/sessions.ts +35 -35
  131. package/src/utils/validation.ts +23 -23
  132. package/tsconfig.json +23 -23
@@ -1,446 +1,248 @@
1
- import {
2
- Call,
3
- CallDoc,
4
- CallQueryOptions,
5
- CallUpdateParams,
6
- getDb,
7
- } from "../index";
8
- import type { CallsByHour, CountOpts, DateRange, ToolExecution,HourlyBucket,DailyBucket,CallLengthBuckets,DashboardKpis,DashboardCharts,RecentCall,DashboardStatsResult, DashboardStatsParams } from "./calls.types";
9
- import { Filter, ObjectId } from "mongodb";
10
- import * as process from "node:process";
11
- import { applyQueryOptions } from "../utils/query.utils";
12
-
13
- const TIMEZONE = 'UTC';
14
-
15
- export const getCallsCollection = () => {
16
- return getDb().collection<Call>("calls");
17
- };
18
-
19
- export const getCallByCallSid = (callSid: string) => {
20
- return getCallsCollection().findOne({ callSid });
21
- };
22
-
23
- export const getCallsByPhoneNumber = (phoneNumber: string) => {
24
- return getCallsCollection()
25
- .find({ customerPhoneNumber: phoneNumber })
26
- .toArray();
27
- };
28
-
29
- export const getCallsByClient = (clientId: string) => {
30
- return getCallsCollection().find({ clientId }).toArray();
31
- };
32
-
33
- export const getCallsByFlow = (flowId: ObjectId) => {
34
- return getCallsCollection().find({ flowId }).toArray();
35
- };
36
-
37
- export const createCallDoc = (
38
- call: Omit<Call, "createdAt" | "updatedAt" | "env">,
39
- ) => {
40
- return getCallsCollection().insertOne({
41
- ...call,
42
- createdAt: new Date(),
43
- updatedAt: new Date(),
44
- env: process.env.ENV ?? "unknown",
45
- });
46
- };
47
-
48
- export const updateCallByCallSid = async (
49
- callSid: string,
50
- updates: CallUpdateParams,
51
- ): Promise<CallDoc | null> => {
52
- return await getCallsCollection().findOneAndUpdate(
53
- { callSid: callSid },
54
- {
55
- $set: {
56
- ...updates,
57
- updatedAt: new Date(),
58
- },
59
- },
60
- { returnDocument: "after" },
61
- );
62
- };
63
-
64
- export const pushToolExecution = async (
65
- callSid: string,
66
- execution: ToolExecution
67
- ): Promise<void> => {
68
- await getCallsCollection().updateOne(
69
- { callSid },
70
- { $push: { toolExecutions: execution } }
71
- );
72
- };
73
-
74
- // get calls by client and date range
75
- //client here is the user id
76
- export const getCallsByClientAndDateRange = (
77
- clientId: string,
78
- startDate: Date,
79
- endDate: Date,
80
- ) => {
81
- return getCallsCollection()
82
- .find({
83
- clientId,
84
- createdAt: {
85
- $gte: startDate,
86
- $lte: endDate,
87
- },
88
- })
89
- .toArray();
90
- };
91
-
92
- export const findCallsByQuery = async (
93
- query: Filter<Call>,
94
- options?: CallQueryOptions,
95
- ): Promise<CallDoc[]> => {
96
- const cursor = getCallsCollection().find(query);
97
- return await applyQueryOptions(cursor, options).toArray();
98
- };
99
-
100
- export const countCalls = async (query: Filter<Call>): Promise<number> => {
101
- return getCallsCollection().countDocuments(query);
102
- };
103
-
104
- export async function countCallsByPhoneInRange(
105
- customerPhoneNumber: string,
106
- opts: CountOpts = {},
107
- range: DateRange = {},
108
- ): Promise<number> {
109
- const filter: Partial<Call> & { customerPhoneNumber: string } = {
110
- customerPhoneNumber,
111
- };
112
-
113
- if (opts.isOutgoingCall !== undefined) {
114
- filter.isOutgoingCall = opts.isOutgoingCall;
115
- }
116
- if (opts.isIncomingCall !== undefined) {
117
- filter.isIncomingCall = opts.isIncomingCall;
118
- }
119
-
120
- if (range.since || range.until) {
121
- (filter as Filter<Call>).createdAt = {
122
- ...(range.since ? { $gte: range.since } : {}),
123
- ...(range.until ? { $lt: range.until } : {}),
124
- };
125
- }
126
-
127
- return getCallsCollection().countDocuments(filter as Filter<Call>);
128
- }
129
-
130
- export const range = {
131
- between: (since: Date, until: Date): DateRange => ({ since, until }),
132
- todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
133
- yesterday: (): DateRange => {
134
- const s = startOfDay(addDays(new Date(), -1));
135
- const e = addDays(s, 1);
136
- return { since: s, until: e };
137
- },
138
- todayFull: (): DateRange => {
139
- const s = startOfDay();
140
- const e = addDays(s, 1);
141
- return { since: s, until: e };
142
- },
143
- startOfDayToNow: (d: Date): DateRange => ({
144
- since: startOfDay(d),
145
- until: new Date(),
146
- }),
147
- };
148
-
149
- export function startOfDay(d: Date = new Date()): Date {
150
- const x = new Date(d);
151
- x.setUTCHours(0, 0, 0, 0);
152
- return x;
153
- }
154
-
155
- export function addDays(d: Date, days: number): Date {
156
- const x = new Date(d);
157
- x.setDate(x.getDate() + days);
158
- return x;
159
- }
160
-
161
- /**
162
- * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
163
- * completed = agentHungUp=true or status='completed'.
164
- */
165
- export async function getCallsStatsForDateRange(
166
- clientId: string,
167
- startStr: string,
168
- endStr: string,
169
- timezone: string,
170
- ): Promise<{ count: number; totalLen: number; completed: number }> {
171
- const coll = getCallsCollection();
172
- const out = await coll
173
- .aggregate<{
174
- _id: null;
175
- count: number;
176
- totalLen: number;
177
- completed: number;
178
- }>([
179
- // 1. Restrict to the given client
180
- { $match: { clientId } },
181
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
182
- {
183
- $addFields: {
184
- dateLocal: {
185
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
186
- },
187
- isCompleted: {
188
- $or: [
189
- { $eq: ["$agentHungUp", true] },
190
- { $eq: ["$status", "completed"] },
191
- ],
192
- },
193
- },
194
- },
195
- // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
196
- { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
197
- // 4. Single group: count, totalLen, completed
198
- {
199
- $group: {
200
- _id: null,
201
- count: { $sum: 1 },
202
- totalLen: { $sum: "$callLength" },
203
- completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
204
- },
205
- },
206
- ])
207
- .next();
208
- return {
209
- count: out?.count ?? 0,
210
- totalLen: out?.totalLen ?? 0,
211
- completed: out?.completed ?? 0,
212
- };
213
- }
214
-
215
- /**
216
- * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
217
- */
218
- export async function getCallsHourlyAggregation(
219
- clientId: string,
220
- dateStr: string,
221
- timezone: string,
222
- ): Promise<CallsByHour[]> {
223
- const coll = getCallsCollection();
224
- const rows = await coll
225
- .aggregate<{ _id: number; calls: number }>([
226
- // 1. Restrict to the given client
227
- { $match: { clientId } },
228
- // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and hour (0–23 from createdAt in timezone)
229
- {
230
- $addFields: {
231
- dateLocal: {
232
- $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
233
- },
234
- hour: { $hour: { date: "$createdAt", timezone } },
235
- },
236
- },
237
- // 3. Keep only the requested date
238
- { $match: { dateLocal: dateStr } },
239
- // 4. Group by hour, sum calls per hour
240
- { $group: { _id: "$hour", calls: { $sum: 1 } } },
241
- // 5. Order by hour ascending (0..23)
242
- { $sort: { _id: 1 } },
243
- ])
244
- .toArray();
245
-
246
- return rows.map((r: any) => ({
247
- hour: `${String(r._id).padStart(2, "0")}:00`,
248
- calls: r.calls,
249
- }));
250
- }
251
-
252
- function buildKpisPipeline() {
253
- return [
254
- {
255
- $group: {
256
- _id: null,
257
- totalCalls: { $sum: 1 },
258
- totalDuration: { $sum: '$callLength' },
259
- completedCount: {
260
- $sum: { $cond: [{ $eq: ['$status', 'completed'] }, 1, 0] },
261
- },
262
- failedCount: {
263
- $sum: { $cond: [{ $eq: ['$status', 'failed'] }, 1, 0] },
264
- },
265
- noAnswerCount: {
266
- $sum: { $cond: [{ $eq: ['$status', 'no-answer'] }, 1, 0] },
267
- },
268
- busyCount: {
269
- $sum: { $cond: [{ $eq: ['$status', 'busy'] }, 1, 0] },
270
- },
271
- },
272
- },
273
- ];
274
- }
275
-
276
- function buildDailyDataPipeline(timezone: string) {
277
- return [
278
- {
279
- $group: {
280
- _id: {
281
- $dateToString: { format: '%Y-%m-%d', date: '$createdAt', timezone: timezone },
282
- },
283
- count: { $sum: 1 },
284
- completed: {
285
- $sum: { $cond: [{ $eq: ['$status', 'completed'] }, 1, 0] },
286
- },
287
- },
288
- },
289
- { $sort: { _id: 1 } },
290
- ];
291
- }
292
-
293
- function buildHourlyDataPipeline(timezone: string) {
294
- return [
295
- {
296
- $group: {
297
- _id: {
298
- day: { $dateToString: { format: '%Y-%m-%d', date: '$createdAt', timezone: timezone } },
299
- hour: { $hour: { date: '$createdAt', timezone: timezone } },
300
- },
301
- count: { $sum: 1 },
302
- },
303
- },
304
- ];
305
- }
306
-
307
- function buildCallLengthBucketsPipeline() {
308
- return [
309
- {
310
- $group: {
311
- _id: null,
312
- short: { $sum: { $cond: [{ $lt: ['$callLength', 60] }, 1, 0] } },
313
- medium: {
314
- $sum: {
315
- $cond: [
316
- { $and: [{ $gte: ['$callLength', 60] }, { $lte: ['$callLength', 180] }] },
317
- 1,
318
- 0,
319
- ],
320
- },
321
- },
322
- long: { $sum: { $cond: [{ $gt: ['$callLength', 180] }, 1, 0] } },
323
- },
324
- },
325
- ];
326
- }
327
-
328
- function buildRecentCallsPipeline() {
329
- return [
330
- { $sort: { createdAt: -1 } },
331
- { $limit: 8 },
332
- {
333
- $project: {
334
- callSid: 1,
335
- customerPhoneNumber: 1,
336
- status: 1,
337
- callLength: 1,
338
- createdAt: 1,
339
- summary: 1,
340
- isIncomingCall: 1,
341
- },
342
- },
343
- ];
344
- }
345
-
346
- export async function getDashboardStats(
347
- params: DashboardStatsParams,
348
- ): Promise<DashboardStatsResult> {
349
- const { clientId, startDate, endDate } = params;
350
-
351
- const startDateObj = new Date(startDate);
352
- const endDateObj = new Date(endDate);
353
-
354
- const startStr = startDateObj.toISOString().slice(0, 10);
355
- const endStr = endDateObj.toISOString().slice(0, 10);
356
-
357
- console.info('[core-db] Fetching dashboard stats', { clientId, startStr, endStr });
358
- const pipeline = [
359
- {
360
- $match: {
361
- clientId,
362
- createdAt: { $gte: startDateObj, $lte: endDateObj },
363
- },
364
- },
365
- {
366
- $facet: {
367
- kpis: buildKpisPipeline(),
368
- dailyData: buildDailyDataPipeline(TIMEZONE),
369
- hourlyData: buildHourlyDataPipeline(TIMEZONE),
370
- callLengthBuckets: buildCallLengthBucketsPipeline(),
371
- recentCalls: buildRecentCallsPipeline(),
372
- },
373
- },
374
- ];
375
-
376
- const callsCollection = getCallsCollection();
377
- const [aggregatedResult] = await callsCollection.aggregate(pipeline).toArray();
378
-
379
- const kpiData = aggregatedResult?.kpis?.[0] ?? {
380
- totalCalls: 0,
381
- totalDuration: 0,
382
- completedCount: 0,
383
- failedCount: 0,
384
- noAnswerCount: 0,
385
- busyCount: 0,
386
- };
387
- const dailyDataRaw = aggregatedResult?.dailyData ?? [];
388
- const hourlyDataRaw = aggregatedResult?.hourlyData ?? [];
389
- const callLengthRaw = aggregatedResult?.callLengthBuckets?.[0] ?? { short: 0, medium: 0, long: 0 };
390
- const recentCallsRaw: RecentCall[] = aggregatedResult?.recentCalls ?? [];
391
-
392
- const count = kpiData.totalCalls;
393
- const totalLen = kpiData.totalDuration;
394
- const completed = kpiData.completedCount;
395
-
396
- const kpis: DashboardKpis = {
397
- totalCalls: count,
398
- avgDurationSeconds: count > 0 ? Math.round(totalLen / count) : 0,
399
- timeSavedMinutes: Math.round(totalLen / 60),
400
- successRate: count > 0 ? Math.round((completed / count) * 1000) / 10 : 0,
401
- completedCount: completed,
402
- failedCount: kpiData.failedCount,
403
- noAnswerCount: kpiData.noAnswerCount,
404
- busyCount: kpiData.busyCount,
405
- };
406
-
407
- const volumeData: DailyBucket[] = dailyDataRaw.map((d: any) => ({
408
- date: d._id,
409
- count: d.count,
410
- completed: d.completed,
411
- }));
412
-
413
- const heatmapMap = new Map<string, Map<number, number>>();
414
- for (const bucket of hourlyDataRaw) {
415
- const dayKey = bucket._id.day;
416
- const hour = bucket._id.hour;
417
- if (!heatmapMap.has(dayKey)) heatmapMap.set(dayKey, new Map());
418
- heatmapMap.get(dayKey)!.set(hour, bucket.count);
419
- }
420
-
421
- const toSortedBuckets = (map: Map<number, number>): HourlyBucket[] =>
422
- Array.from(map.entries())
423
- .sort(([a], [b]) => a - b)
424
- .map(([h, c]) => ({ hour: `${String(h).padStart(2, '0')}:00`, calls: c }));
425
-
426
- const heatmap: Record<string, HourlyBucket[]> = {};
427
- for (const [day, hourMap] of Array.from(heatmapMap.entries()).sort()) {
428
- heatmap[day] = toSortedBuckets(hourMap);
429
- }
430
-
431
- return {
432
- kpis,
433
- charts: {
434
- volumeData,
435
- heatmap,
436
- callLengthBuckets: {
437
- short: callLengthRaw.short,
438
- medium: callLengthRaw.medium,
439
- long: callLengthRaw.long,
440
- },
441
- },
442
- recentCalls: recentCallsRaw,
443
- };
444
- }
445
-
446
-
1
+ import {
2
+ Call,
3
+ CallDoc,
4
+ CallQueryOptions,
5
+ CallUpdateParams,
6
+ getDb,
7
+ } from "../index";
8
+ import type { CallsByHour, CountOpts, DateRange, ToolExecution } from "./calls.types";
9
+ import { Filter, ObjectId } from "mongodb";
10
+ import * as process from "node:process";
11
+ import { applyQueryOptions } from "../utils/query.utils";
12
+
13
+ export const getCallsCollection = () => {
14
+ return getDb().collection<Call>("calls");
15
+ };
16
+
17
+ export const getCallByCallSid = (callSid: string) => {
18
+ return getCallsCollection().findOne({ callSid });
19
+ };
20
+
21
+ export const getCallsByPhoneNumber = (phoneNumber: string) => {
22
+ return getCallsCollection()
23
+ .find({ customerPhoneNumber: phoneNumber })
24
+ .toArray();
25
+ };
26
+
27
+ export const getCallsByClient = (clientId: string) => {
28
+ return getCallsCollection().find({ clientId }).toArray();
29
+ };
30
+
31
+ export const getCallsByFlow = (flowId: ObjectId) => {
32
+ return getCallsCollection().find({ flowId }).toArray();
33
+ };
34
+
35
+ export const createCallDoc = (
36
+ call: Omit<Call, "createdAt" | "updatedAt" | "env">,
37
+ ) => {
38
+ return getCallsCollection().insertOne({
39
+ ...call,
40
+ createdAt: new Date(),
41
+ updatedAt: new Date(),
42
+ env: process.env.ENV ?? "unknown",
43
+ });
44
+ };
45
+
46
+ export const updateCallByCallSid = async (
47
+ callSid: string,
48
+ updates: CallUpdateParams,
49
+ ): Promise<CallDoc | null> => {
50
+ return await getCallsCollection().findOneAndUpdate(
51
+ { callSid: callSid },
52
+ {
53
+ $set: {
54
+ ...updates,
55
+ updatedAt: new Date(),
56
+ },
57
+ },
58
+ { returnDocument: "after" },
59
+ );
60
+ };
61
+
62
+ export const pushToolExecution = async (
63
+ callSid: string,
64
+ execution: ToolExecution
65
+ ): Promise<void> => {
66
+ await getCallsCollection().updateOne(
67
+ { callSid },
68
+ { $push: { toolExecutions: execution } }
69
+ );
70
+ };
71
+
72
+ // get calls by client and date range
73
+ //client here is the user id
74
+ export const getCallsByClientAndDateRange = (
75
+ clientId: string,
76
+ startDate: Date,
77
+ endDate: Date,
78
+ ) => {
79
+ return getCallsCollection()
80
+ .find({
81
+ clientId,
82
+ createdAt: {
83
+ $gte: startDate,
84
+ $lte: endDate,
85
+ },
86
+ })
87
+ .toArray();
88
+ };
89
+
90
+ export const findCallsByQuery = async (
91
+ query: Filter<Call>,
92
+ options?: CallQueryOptions,
93
+ ): Promise<CallDoc[]> => {
94
+ const cursor = getCallsCollection().find(query);
95
+ return await applyQueryOptions(cursor, options).toArray();
96
+ };
97
+
98
+ export const countCalls = async (query: Filter<Call>): Promise<number> => {
99
+ return getCallsCollection().countDocuments(query);
100
+ };
101
+
102
+ export async function countCallsByPhoneInRange(
103
+ customerPhoneNumber: string,
104
+ opts: CountOpts = {},
105
+ range: DateRange = {},
106
+ ): Promise<number> {
107
+ const filter: Partial<Call> & { customerPhoneNumber: string } = {
108
+ customerPhoneNumber,
109
+ };
110
+
111
+ if (opts.isOutgoingCall !== undefined) {
112
+ filter.isOutgoingCall = opts.isOutgoingCall;
113
+ }
114
+ if (opts.isIncomingCall !== undefined) {
115
+ filter.isIncomingCall = opts.isIncomingCall;
116
+ }
117
+
118
+ if (range.since || range.until) {
119
+ (filter as Filter<Call>).createdAt = {
120
+ ...(range.since ? { $gte: range.since } : {}),
121
+ ...(range.until ? { $lt: range.until } : {}),
122
+ };
123
+ }
124
+
125
+ return getCallsCollection().countDocuments(filter as Filter<Call>);
126
+ }
127
+
128
+ export const range = {
129
+ between: (since: Date, until: Date): DateRange => ({ since, until }),
130
+ todayToNow: (): DateRange => ({ since: startOfDay(), until: new Date() }),
131
+ yesterday: (): DateRange => {
132
+ const s = startOfDay(addDays(new Date(), -1));
133
+ const e = addDays(s, 1);
134
+ return { since: s, until: e };
135
+ },
136
+ todayFull: (): DateRange => {
137
+ const s = startOfDay();
138
+ const e = addDays(s, 1);
139
+ return { since: s, until: e };
140
+ },
141
+ startOfDayToNow: (d: Date): DateRange => ({
142
+ since: startOfDay(d),
143
+ until: new Date(),
144
+ }),
145
+ };
146
+
147
+ export function startOfDay(d: Date = new Date()): Date {
148
+ const x = new Date(d);
149
+ x.setUTCHours(0, 0, 0, 0);
150
+ return x;
151
+ }
152
+
153
+ export function addDays(d: Date, days: number): Date {
154
+ const x = new Date(d);
155
+ x.setDate(x.getDate() + days);
156
+ return x;
157
+ }
158
+
159
+ /**
160
+ * Aggregate calls stats for a date range (createdAt in [startStr, endStr] in timezone).
161
+ * completed = agentHungUp=true or status='completed'.
162
+ */
163
+ export async function getCallsStatsForDateRange(
164
+ clientId: string,
165
+ startStr: string,
166
+ endStr: string,
167
+ timezone: string,
168
+ ): Promise<{ count: number; totalLen: number; completed: number }> {
169
+ const coll = getCallsCollection();
170
+ const out = await coll
171
+ .aggregate<{
172
+ _id: null;
173
+ count: number;
174
+ totalLen: number;
175
+ completed: number;
176
+ }>([
177
+ // 1. Restrict to the given client
178
+ { $match: { clientId } },
179
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and isCompleted (agentHungUp or status='completed')
180
+ {
181
+ $addFields: {
182
+ dateLocal: {
183
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
184
+ },
185
+ isCompleted: {
186
+ $or: [
187
+ { $eq: ["$agentHungUp", true] },
188
+ { $eq: ["$status", "completed"] },
189
+ ],
190
+ },
191
+ },
192
+ },
193
+ // 3. Keep only documents with dateLocal in [startStr, endStr] (inclusive)
194
+ { $match: { dateLocal: { $gte: startStr, $lte: endStr } } },
195
+ // 4. Single group: count, totalLen, completed
196
+ {
197
+ $group: {
198
+ _id: null,
199
+ count: { $sum: 1 },
200
+ totalLen: { $sum: "$callLength" },
201
+ completed: { $sum: { $cond: ["$isCompleted", 1, 0] } },
202
+ },
203
+ },
204
+ ])
205
+ .next();
206
+ return {
207
+ count: out?.count ?? 0,
208
+ totalLen: out?.totalLen ?? 0,
209
+ completed: out?.completed ?? 0,
210
+ };
211
+ }
212
+
213
+ /**
214
+ * Aggregate calls by hour for a given date (createdAt converted to given timezone). Hour format "HH:mm".
215
+ */
216
+ export async function getCallsHourlyAggregation(
217
+ clientId: string,
218
+ dateStr: string,
219
+ timezone: string,
220
+ ): Promise<CallsByHour[]> {
221
+ const coll = getCallsCollection();
222
+ const rows = await coll
223
+ .aggregate<{ _id: number; calls: number }>([
224
+ // 1. Restrict to the given client
225
+ { $match: { clientId } },
226
+ // 2. Derive dateLocal (createdAt as YYYY-MM-DD in timezone) and hour (0–23 from createdAt in timezone)
227
+ {
228
+ $addFields: {
229
+ dateLocal: {
230
+ $dateToString: { format: "%Y-%m-%d", date: "$createdAt", timezone },
231
+ },
232
+ hour: { $hour: { date: "$createdAt", timezone } },
233
+ },
234
+ },
235
+ // 3. Keep only the requested date
236
+ { $match: { dateLocal: dateStr } },
237
+ // 4. Group by hour, sum calls per hour
238
+ { $group: { _id: "$hour", calls: { $sum: 1 } } },
239
+ // 5. Order by hour ascending (0..23)
240
+ { $sort: { _id: 1 } },
241
+ ])
242
+ .toArray();
243
+
244
+ return rows.map((r: any) => ({
245
+ hour: `${String(r._id).padStart(2, "0")}:00`,
246
+ calls: r.calls,
247
+ }));
248
+ }