@neetru/sdk 1.1.1 → 1.2.0

package/dist/react.mjs.map

@@ -1 +1 @@
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Não puxa `react` como dep direta — caller\n * fornece via peer (alinhado com `@stripe/react-stripe-js` / `firebase`).\n *\n * Exports:\n *   - `<CheckoutLink>` — wrapper de `<a>` que chama `client.checkout.start()` no click.\n *   - `<EntitlementGate>` — wrapper que gateia children por entitlement check\n *     (suporte a `mode='readonly'` pro decisão CEO §5).\n *   - `useEntitlementContext()` — hook pra ler estado de readonly do contexto.\n *\n * **Bundle**: este file SÓ é carregado por quem importa `@neetru/sdk/react`.\n * Tree-shake garante que SDK consumers Node-only (CLI, edge handlers) não\n * puxam React mesmo via transitive.\n */\nimport * as React from 'react';\nimport type { NeetruClient } from './types';\nimport type { CheckoutStartInput, CheckoutStartResult } from './checkout';\n\n// ─── <CheckoutLink> ─────────────────────────────────────────────────────────\n\nexport interface CheckoutLinkProps\n  extends Omit<\n    React.AnchorHTMLAttributes<HTMLAnchorElement>,\n    'href' | 'onClick' | 'onError'\n  > {\n  /** Cliente SDK Neetru. Passado explicitamente pra evitar context provider. */\n  client: NeetruClient;\n  /** Slug do produto (ex: `neetru-pulse`). */\n  productId: string;\n  /** Plan id (ex: `pro_monthly`). */\n  planId: string;\n  /** Pra onde o produto SaaS quer voltar pós-checkout. */\n  callbackUrl: string;\n  /** Override pra checkout em nome de uma org. Default: PF do uid logado. */\n  tenantType?: 'pf' | 'pj';\n  tenantId?: string;\n  /** Children — texto/JSX do CTA. */\n  children: React.ReactNode;\n  /** Callback quando intent foi criada (antes de redirect). */\n  onIntentCreated?: (result: CheckoutStartResult) => void;\n  /** Callback de erro. */\n  onError?: (err: Error) => void;\n  /** Quando true, NÃO redireciona automaticamente — caller controla. */\n  noAutoRedirect?: boolean;\n  /** Override de href (default: `#`). */\n  href?: string;\n}\n\n/**\n * Wrapper de `<a>` que dispara `client.checkout.start()` no click.\n *\n * Uso típico:\n * ```tsx\n * <CheckoutLink\n *   client={client}\n *   productId=\"meu-saas\"\n *   planId=\"pro_monthly\"\n *   callbackUrl=\"https://meu-saas.com/billing/success\"\n * >\n *   Assinar Pro\n * </CheckoutLink>\n * ```\n *\n * `href` é stub (`#`) — preventDefault no click. Mantido pra a11y / preview\n * de URL no hover (pode ser sobrescrito via prop spread).\n */\nexport function CheckoutLink({\n  client,\n  productId,\n  planId,\n  callbackUrl,\n  tenantType,\n  tenantId,\n  children,\n  onIntentCreated,\n  onError,\n  noAutoRedirect,\n  ...rest\n}: CheckoutLinkProps): React.ReactElement {\n  const [submitting, setSubmitting] = React.useState(false);\n\n  // Lazy access — `client.checkout` foi adicionado em SDK 1.1, fall back gracioso\n  // se caller passar um client antigo (mesmo que types resolvam, runtime check).\n  const checkout = (client as { checkout?: { start: (input: CheckoutStartInput) => Promise<CheckoutStartResult> } }).checkout;\n\n  const handleClick = React.useCallback(\n    async (event: React.MouseEvent<HTMLAnchorElement>) => {\n      event.preventDefault();\n      if (submitting) return;\n      if (!checkout || typeof checkout.start !== 'function') {\n        onError?.(new Error('SDK client missing `checkout` namespace. Upgrade @neetru/sdk to 1.1+.'));\n        return;\n      }\n      setSubmitting(true);\n      try {\n        const result = await checkout.start({\n          productId,\n          planId,\n          callbackUrl,\n          tenantType,\n          tenantId,\n          autoRedirect: !noAutoRedirect,\n        });\n        onIntentCreated?.(result);\n      } catch (err) {\n        onError?.(err instanceof Error ? err : new Error(String(err)));\n      } finally {\n        setSubmitting(false);\n      }\n    },\n    [submitting, checkout, productId, planId, callbackUrl, tenantType, tenantId, noAutoRedirect, onIntentCreated, onError],\n  );\n\n  return React.createElement(\n    'a',\n    {\n      ...rest,\n      href: rest.href ?? '#',\n      onClick: handleClick,\n      'aria-busy': submitting || undefined,\n      'data-neetru-checkout-link': 'true',\n    },\n    children,\n  );\n}\n\n// ─── <EntitlementGate> + useEntitlementContext ────────────────────────────\n\n/** Modo de gate quando entitlement não é permitido. */\nexport type EntitlementGateMode = 'block' | 'readonly';\n\ninterface EntitlementContextValue {\n  /** True quando feature está em modo read-only (limit exceeded). */\n  readonly: boolean;\n  /** Reason code da última check. */\n  reason?: string;\n  /** Limite atual (free tier). */\n  limit?: number;\n  /** Uso atual. */\n  currentUsage?: number;\n}\n\nconst EntitlementContext = React.createContext<EntitlementContextValue>({\n  readonly: false,\n});\n\n/** Hook pra ler estado de readonly. Componentes filhos consomem isso pra\n * desabilitar inputs/botões de escrita. */\nexport function useEntitlementContext(): EntitlementContextValue {\n  return React.useContext(EntitlementContext);\n}\n\nexport interface EntitlementGateProps {\n  /** Cliente SDK Neetru. */\n  client: NeetruClient;\n  /** Feature key a checar (ex: `export.csv`). */\n  feature: string;\n  /** Slug do produto. Default: lê do client.config se ausente. */\n  productSlug?: string;\n  /** Modo:\n   *  - `block` (default): renderiza fallback quando não permitido.\n   *  - `readonly`: sempre renderiza children mas injeta `readonly: true` no contexto. */\n  mode?: EntitlementGateMode;\n  /** Fallback UI quando `mode='block'` e check retorna `allowed=false`. */\n  fallback?: React.ReactNode;\n  /** Loading UI enquanto check resolve (Suspense-like). */\n  loading?: React.ReactNode;\n  children: React.ReactNode;\n}\n\ninterface EntitlementCheckResult {\n  allowed: boolean;\n  reason?: string;\n  limit?: number;\n  currentUsage?: number;\n  behavior?: 'readonly' | null;\n}\n\n/**\n * Wrapper que gateia children por entitlement check.\n *\n * Quando `mode='readonly'` + check retorna `behavior='readonly'`:\n *   - Children renderizam normalmente.\n *   - Context injeta `{readonly: true}`.\n *   - Componentes filhos chamam `useEntitlementContext()` pra desabilitar\n *     escritas (botões, forms, inputs).\n *\n * Quando `mode='block'` + check retorna `allowed=false`:\n *   - `fallback` é renderizado (ex: paywall, upsell modal).\n *\n * Decisão CEO §5 (overage): plataforma usa `readonly` sempre — produto SaaS\n * deve preferir `mode='readonly'` pra preservar engajamento (não hard-block).\n */\nexport function EntitlementGate({\n  client,\n  feature,\n  productSlug,\n  mode = 'block',\n  fallback,\n  loading,\n  children,\n}: EntitlementGateProps): React.ReactElement {\n  const [state, setState] = React.useState<{ status: 'loading' | 'ready'; result?: EntitlementCheckResult }>({\n    status: 'loading',\n  });\n\n  // Resolve productSlug from prop or client.config\n  const resolvedSlug =\n    productSlug ?? (client.config as { productId?: string }).productId ?? '';\n\n  React.useEffect(() => {\n    let cancelled = false;\n    const run = async () => {\n      try {\n        // Try usage.check first (returns full {allowed, reason, behavior, ...})\n        // Falls back to entitlements.check (just boolean) if usage.check unavailable.\n        let result: EntitlementCheckResult;\n        const usage = (client as { usage?: { check: (resource: string, opts?: { productId?: string }) => Promise<EntitlementCheckResult> } }).usage;\n        if (usage && typeof usage.check === 'function') {\n          const res = await usage.check(feature, { productId: resolvedSlug });\n          result = {\n            allowed: res.allowed === true,\n            reason: res.reason,\n            limit: res.limit,\n            currentUsage: res.currentUsage,\n            behavior: res.behavior,\n          };\n        } else {\n          const allowed = await client.entitlements.check(resolvedSlug, feature);\n          result = { allowed };\n        }\n        if (!cancelled) setState({ status: 'ready', result });\n      } catch (err) {\n        // Fail open in dev/prod — caller pode decidir via onError pattern futuro.\n        if (!cancelled) {\n          setState({ status: 'ready', result: { allowed: false, reason: 'check_failed' } });\n        }\n        if (typeof console !== 'undefined') console.warn('[EntitlementGate] check failed', err);\n      }\n    };\n    run();\n    return () => {\n      cancelled = true;\n    };\n  }, [client, feature, resolvedSlug]);\n\n  if (state.status === 'loading') {\n    return React.createElement(React.Fragment, null, loading ?? null);\n  }\n\n  const result = state.result;\n  const allowed = result?.allowed === true;\n  const isReadonly = !allowed && (mode === 'readonly' || result?.behavior === 'readonly');\n\n  if (!allowed && mode === 'block' && !isReadonly) {\n    return React.createElement(React.Fragment, null, fallback ?? null);\n  }\n\n  return React.createElement(\n    EntitlementContext.Provider,\n    {\n      value: {\n        readonly: isReadonly,\n        reason: result?.reason,\n        limit: result?.limit,\n        currentUsage: result?.currentUsage,\n      },\n    },\n    children,\n  );\n}\n"]}
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Não puxa `react` como dep direta — caller\n * fornece via peer (alinhado com `@stripe/react-stripe-js` / `firebase`).\n *\n * Exports:\n *   - `<CheckoutLink>` — wrapper de `<a>` que chama `client.checkout.start()` no click.\n *   - `<EntitlementGate>` — wrapper que gateia children por entitlement check\n *     (suporte a `mode='readonly'` pro decisão CEO §5).\n *   - `useEntitlementContext()` — hook pra ler estado de readonly do contexto.\n *\n * **Bundle**: este file SÓ é carregado por quem importa `@neetru/sdk/react`.\n * Tree-shake garante que SDK consumers Node-only (CLI, edge handlers) não\n * puxam React mesmo via transitive.\n */\nimport * as React from 'react';\nimport type { NeetruClient } from './types';\nimport type { CheckoutStartInput, CheckoutStartResult } from './checkout';\n\n// ─── <CheckoutLink> ─────────────────────────────────────────────────────────\n\nexport interface CheckoutLinkProps\n  extends Omit<\n    React.AnchorHTMLAttributes<HTMLAnchorElement>,\n    'href' | 'onClick' | 'onError'\n  > {\n  /** Cliente SDK Neetru. Passado explicitamente pra evitar context provider. */\n  client: NeetruClient;\n  /** Slug do produto (ex: `neetru-pulse`). */\n  productId: string;\n  /** Plan id (ex: `pro_monthly`). */\n  planId: string;\n  /** Pra onde o produto SaaS quer voltar pós-checkout. */\n  callbackUrl: string;\n  /** Override pra checkout em nome de uma org. Default: PF do uid logado. */\n  tenantType?: 'pf' | 'pj';\n  tenantId?: string;\n  /** Children — texto/JSX do CTA. */\n  children: React.ReactNode;\n  /** Callback quando intent foi criada (antes de redirect). */\n  onIntentCreated?: (result: CheckoutStartResult) => void;\n  /** Callback de erro. */\n  onError?: (err: Error) => void;\n  /** Quando true, NÃO redireciona automaticamente — caller controla. */\n  noAutoRedirect?: boolean;\n  /** Override de href (default: `#`). */\n  href?: string;\n}\n\n/**\n * Wrapper de `<a>` que dispara `client.checkout.start()` no click.\n *\n * Uso típico:\n * ```tsx\n * <CheckoutLink\n *   client={client}\n *   productId=\"meu-saas\"\n *   planId=\"pro_monthly\"\n *   callbackUrl=\"https://meu-saas.com/billing/success\"\n * >\n *   Assinar Pro\n * </CheckoutLink>\n * ```\n *\n * `href` é stub (`#`) — preventDefault no click. Mantido pra a11y / preview\n * de URL no hover (pode ser sobrescrito via prop spread).\n */\nexport function CheckoutLink({\n  client,\n  productId,\n  planId,\n  callbackUrl,\n  tenantType,\n  tenantId,\n  children,\n  onIntentCreated,\n  onError,\n  noAutoRedirect,\n  ...rest\n}: CheckoutLinkProps): React.ReactElement {\n  const [submitting, setSubmitting] = React.useState(false);\n\n  // Lazy access — `client.checkout` foi adicionado em SDK 1.1, fall back gracioso\n  // se caller passar um client antigo (mesmo que types resolvam, runtime check).\n  const checkout = (client as { checkout?: { start: (input: CheckoutStartInput) => Promise<CheckoutStartResult> } }).checkout;\n\n  const handleClick = React.useCallback(\n    async (event: React.MouseEvent<HTMLAnchorElement>) => {\n      event.preventDefault();\n      if (submitting) return;\n      if (!checkout || typeof checkout.start !== 'function') {\n        onError?.(new Error('SDK client missing `checkout` namespace. Upgrade @neetru/sdk to 1.1+.'));\n        return;\n      }\n      setSubmitting(true);\n      try {\n        const result = await checkout.start({\n          productId,\n          planId,\n          callbackUrl,\n          tenantType,\n          tenantId,\n          autoRedirect: !noAutoRedirect,\n        });\n        onIntentCreated?.(result);\n      } catch (err) {\n        onError?.(err instanceof Error ? err : new Error(String(err)));\n      } finally {\n        setSubmitting(false);\n      }\n    },\n    [submitting, checkout, productId, planId, callbackUrl, tenantType, tenantId, noAutoRedirect, onIntentCreated, onError],\n  );\n\n  return React.createElement(\n    'a',\n    {\n      ...rest,\n      href: rest.href ?? '#',\n      onClick: handleClick,\n      'aria-busy': submitting || undefined,\n      'data-neetru-checkout-link': 'true',\n    },\n    children,\n  );\n}\n\n// ─── <EntitlementGate> + useEntitlementContext ────────────────────────────\n\n/** Modo de gate quando entitlement não é permitido. */\nexport type EntitlementGateMode = 'block' | 'readonly';\n\ninterface EntitlementContextValue {\n  /** True quando feature está em modo read-only (limit exceeded). */\n  readonly: boolean;\n  /** Reason code da última check. */\n  reason?: string;\n  /** Limite atual (free tier). */\n  limit?: number;\n  /** Uso atual. */\n  currentUsage?: number;\n}\n\nconst EntitlementContext = React.createContext<EntitlementContextValue>({\n  readonly: false,\n});\n\n/** Hook pra ler estado de readonly. Componentes filhos consomem isso pra\n * desabilitar inputs/botões de escrita. */\nexport function useEntitlementContext(): EntitlementContextValue {\n  return React.useContext(EntitlementContext);\n}\n\nexport interface EntitlementGateProps {\n  /** Cliente SDK Neetru. */\n  client: NeetruClient;\n  /** Feature key a checar (ex: `export.csv`). */\n  feature: string;\n  /** Slug do produto. Default: lê do client.config se ausente. */\n  productSlug?: string;\n  /** Modo:\n   *  - `block` (default): renderiza fallback quando não permitido.\n   *  - `readonly`: sempre renderiza children mas injeta `readonly: true` no contexto. */\n  mode?: EntitlementGateMode;\n  /** Fallback UI quando `mode='block'` e check retorna `allowed=false`. */\n  fallback?: React.ReactNode;\n  /** Loading UI enquanto check resolve (Suspense-like). */\n  loading?: React.ReactNode;\n  children: React.ReactNode;\n}\n\ninterface EntitlementCheckResult {\n  allowed: boolean;\n  reason?: string;\n  limit?: number;\n  currentUsage?: number;\n  behavior?: 'readonly' | null;\n}\n\n/**\n * Wrapper que gateia children por entitlement check.\n *\n * Quando `mode='readonly'` + check retorna `behavior='readonly'`:\n *   - Children renderizam normalmente.\n *   - Context injeta `{readonly: true}`.\n *   - Componentes filhos chamam `useEntitlementContext()` pra desabilitar\n *     escritas (botões, forms, inputs).\n *\n * Quando `mode='block'` + check retorna `allowed=false`:\n *   - `fallback` é renderizado (ex: paywall, upsell modal).\n *\n * Decisão CEO §5 (overage): plataforma usa `readonly` sempre — produto SaaS\n * deve preferir `mode='readonly'` pra preservar engajamento (não hard-block).\n */\nexport function EntitlementGate({\n  client,\n  feature,\n  productSlug,\n  mode = 'block',\n  fallback,\n  loading,\n  children,\n}: EntitlementGateProps): React.ReactElement {\n  const [state, setState] = React.useState<{ status: 'loading' | 'ready'; result?: EntitlementCheckResult }>({\n    status: 'loading',\n  });\n\n  // Resolve productSlug from prop or client.config\n  const resolvedSlug =\n    productSlug ?? (client.config as { productId?: string }).productId ?? '';\n\n  // tenantId fallback: client.config.tenantId (default no createNeetruClient).\n  // usage.check valida ambos productId + tenantId — sem isso, lança\n  // validation_failed e o Gate fica trancado em allowed:false.\n  const resolvedTenantId = (client.config as { tenantId?: string }).tenantId;\n\n  React.useEffect(() => {\n    let cancelled = false;\n    const run = async () => {\n      try {\n        // Try usage.check first (returns full {allowed, reason, behavior, ...})\n        // Falls back to entitlements.check (just boolean) if usage.check unavailable.\n        let result: EntitlementCheckResult;\n        const usage = (client as {\n          usage?: {\n            check: (\n              resource: string,\n              opts?: { productId?: string; tenantId?: string },\n            ) => Promise<EntitlementCheckResult>;\n          };\n        }).usage;\n        if (usage && typeof usage.check === 'function' && resolvedTenantId) {\n          const res = await usage.check(feature, {\n            productId: resolvedSlug,\n            tenantId: resolvedTenantId,\n          });\n          result = {\n            allowed: res.allowed === true,\n            reason: res.reason,\n            limit: res.limit,\n            currentUsage: res.currentUsage,\n            behavior: res.behavior,\n          };\n        } else {\n          // Sem tenantId, cai pra entitlements.check (não exige tenant) em vez\n          // de chamar usage.check e tomar validation_failed silencioso.\n          const allowed = await client.entitlements.check(resolvedSlug, feature);\n          result = { allowed };\n        }\n        if (!cancelled) setState({ status: 'ready', result });\n      } catch (err) {\n        // Fail open in dev/prod — caller pode decidir via onError pattern futuro.\n        if (!cancelled) {\n          setState({ status: 'ready', result: { allowed: false, reason: 'check_failed' } });\n        }\n        if (typeof console !== 'undefined') console.warn('[EntitlementGate] check failed', err);\n      }\n    };\n    run();\n    return () => {\n      cancelled = true;\n    };\n  }, [client, feature, resolvedSlug, resolvedTenantId]);\n\n  if (state.status === 'loading') {\n    return React.createElement(React.Fragment, null, loading ?? null);\n  }\n\n  const result = state.result;\n  const allowed = result?.allowed === true;\n  const isReadonly = !allowed && (mode === 'readonly' || result?.behavior === 'readonly');\n\n  if (!allowed && mode === 'block' && !isReadonly) {\n    return React.createElement(React.Fragment, null, fallback ?? null);\n  }\n\n  return React.createElement(\n    EntitlementContext.Provider,\n    {\n      value: {\n        readonly: isReadonly,\n        reason: result?.reason,\n        limit: result?.limit,\n        currentUsage: result?.currentUsage,\n      },\n    },\n    children,\n  );\n}\n"]}

package/dist/support.cjs

@@ -16,6 +16,31 @@ var NeetruError = class _NeetruError extends Error {
 };
 
 // src/http.ts
+var DEFAULT_RETRIES = 2;
+var RETRYABLE_CODES = /* @__PURE__ */ new Set([
+  "rate_limited",
+  "server_error",
+  "network_error"
+]);
+function backoffMs(attempt) {
+  const base = 200 * Math.pow(4, attempt);
+  const jitter = base * 0.2 * (Math.random() * 2 - 1);
+  return Math.max(50, Math.round(base + jitter));
+}
+function parseRetryAfter(value) {
+  if (!value) return null;
+  const secs = Number(value);
+  if (Number.isFinite(secs) && secs >= 0) return Math.round(secs * 1e3);
+  const dateMs = Date.parse(value);
+  if (Number.isFinite(dateMs)) {
+    const delta = dateMs - Date.now();
+    if (delta > 0) return delta;
+  }
+  return null;
+}
+function sleep(ms) {
+  return new Promise((resolve) => setTimeout(resolve, ms));
+}
 function statusToCode(status) {
   if (status === 401) return "unauthorized";
   if (status === 403) return "forbidden";
@@ -49,6 +74,7 @@ async function safeJson(res) {
 async function httpRequest(config, opts) {
   const method = opts.method ?? "GET";
   const url = buildUrl(config.baseUrl, opts.path, opts.query);
+  const maxRetries = opts.retries ?? DEFAULT_RETRIES;
   const headers = {
     accept: "application/json",
     ...opts.headers
@@ -62,24 +88,32 @@ async function httpRequest(config, opts) {
     }
     headers.authorization = `Bearer ${config.apiKey}`;
   }
-  const init = { method, headers };
-  if (opts.body !== void 0 && method !== "GET" && method !== "DELETE") {
+  const bodyString = opts.body !== void 0 && method !== "GET" && method !== "DELETE" ? JSON.stringify(opts.body) : void 0;
+  if (bodyString !== void 0) {
     headers["content-type"] = "application/json";
-    init.body = JSON.stringify(opts.body);
   }
-  init.signal = AbortSignal.timeout(3e4);
-  let res;
-  try {
-    res = await config.fetch(url, init);
-  } catch (err) {
-    if (err instanceof DOMException && err.name === "TimeoutError") {
-      throw new NeetruError("network_error", "Network error: timeout after 30s");
+  let lastError = null;
+  for (let attempt = 0; attempt <= maxRetries; attempt++) {
+    const init = { method, headers };
+    if (bodyString !== void 0) init.body = bodyString;
+    init.signal = AbortSignal.timeout(3e4);
+    let res;
+    try {
+      res = await config.fetch(url, init);
+    } catch (err2) {
+      const message2 = err2 instanceof DOMException && err2.name === "TimeoutError" ? "Network error: timeout after 30s" : `Network error: ${err2 instanceof Error ? err2.message : "fetch failed"}`;
+      lastError = new NeetruError("network_error", message2);
+      if (attempt < maxRetries) {
+        await sleep(backoffMs(attempt));
+        continue;
+      }
+      throw lastError;
+    }
+    const requestId = res.headers.get("x-request-id") ?? res.headers.get("x-correlation-id") ?? void 0;
+    if (res.ok) {
+      const parsed = await safeJson(res);
+      return parsed;
     }
-    const message = err instanceof Error ? err.message : "fetch failed";
-    throw new NeetruError("network_error", `Network error: ${message}`);
-  }
-  const requestId = res.headers.get("x-request-id") ?? res.headers.get("x-correlation-id") ?? void 0;
-  if (!res.ok) {
     const body = await safeJson(res);
     let code = statusToCode(res.status);
     let message = `HTTP ${res.status}`;
@@ -92,10 +126,18 @@ async function httpRequest(config, opts) {
         if (typeof errField.message === "string") message = errField.message;
       }
     }
-    throw new NeetruError(code, message, res.status, requestId);
+    const err = new NeetruError(code, message, res.status, requestId);
+    lastError = err;
+    const isRetryable = RETRYABLE_CODES.has(code);
+    if (isRetryable && attempt < maxRetries) {
+      const retryAfter = parseRetryAfter(res.headers.get("retry-after"));
+      const delay = retryAfter ?? backoffMs(attempt);
+      await sleep(delay);
+      continue;
+    }
+    throw err;
   }
-  const parsed = await safeJson(res);
-  return parsed;
+  throw lastError ?? new NeetruError("unknown", "unexpected httpRequest exit");
 }
 
 // src/support.ts

package/dist/support.cjs.map

@@ -1 +1 @@
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Adicionar aqui requer minor bump. */\nexport type NeetruErrorCode =\n  | 'invalid_config'\n  | 'missing_api_key'\n  | 'unauthorized'\n  | 'forbidden'\n  | 'not_found'\n  | 'rate_limited'\n  | 'validation_failed'\n  | 'network_error'\n  | 'invalid_response'\n  | 'server_error'\n  | 'unknown';\n\n/**\n * Erro tipado padrão do SDK. Sempre lançado em vez de Error genérico.\n *\n * @example\n * ```ts\n * try { await client.catalog.list(); }\n * catch (e) {\n *   if (e instanceof NeetruError && e.code === 'rate_limited') retry();\n * }\n * ```\n */\nexport class NeetruError extends Error {\n  public readonly code: NeetruErrorCode | string;\n  public readonly status?: number;\n  public readonly requestId?: string;\n\n  constructor(\n    code: NeetruErrorCode | string,\n    message: string,\n    status?: number,\n    requestId?: string,\n  ) {\n    super(message);\n    this.name = 'NeetruError';\n    this.code = code;\n    this.status = status;\n    this.requestId = requestId;\n    // Preserva o prototype chain ao herdar de Error (downlevel quirk de TS).\n    Object.setPrototypeOf(this, NeetruError.prototype);\n  }\n}\n","/**\n * HTTP transport interno do SDK.\n *\n * Responsabilidades:\n *   - Construir URL absoluta a partir de `baseUrl` + path\n *   - Injetar Bearer token quando `requireAuth=true`\n *   - Mapear status HTTP → `NeetruError` com `code` estável\n *   - Parse defensivo de JSON (não lança em body vazio em 204)\n *\n * Não faz retry/backoff em v0.1 (carry-over Sprint 3+).\n */\nimport { NeetruError, type NeetruErrorCode } from './errors';\nimport type { ResolvedConfig } from './types';\n\n/** Opções da request HTTP. */\nexport interface HttpRequestOptions {\n  method?: 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE';\n  /** Path relativo (ex: `/api/v1/cli/catalog`). 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Em sucesso retorna body parseado; em erro lança\n * `NeetruError` com `code` derivado do status. Aplica retry/backoff\n * automático em códigos transientes (rate_limited/server_error/network_error)\n * conforme `opts.retries` (default 2 = 3 tentativas).\n */\nexport async function httpRequest<T>(\n  config: ResolvedConfig,\n  opts: HttpRequestOptions,\n): Promise<T> {\n  const method = opts.method ?? 'GET';\n  const url = buildUrl(config.baseUrl, opts.path, opts.query);\n  const maxRetries = opts.retries ?? DEFAULT_RETRIES;\n\n  const headers: Record<string, string> = {\n    accept: 'application/json',\n    ...opts.headers,\n  };\n\n  if (opts.requireAuth) {\n    if (!config.apiKey) {\n      throw new NeetruError(\n        'missing_api_key',\n        'This operation requires an apiKey. Pass it to createNeetruClient({ apiKey }) or set NEETRU_API_KEY env var.',\n      );\n    }\n    headers.authorization = `Bearer ${config.apiKey}`;\n  }\n\n  // Body só é serializado uma vez — reusado entre tentativas.\n  const bodyString =\n    opts.body !== undefined && method !== 'GET' && method !== 'DELETE'\n      ? JSON.stringify(opts.body)\n      : undefined;\n  if (bodyString !== undefined) {\n    headers['content-type'] = 'application/json';\n  }\n\n  let lastError: NeetruError | null = null;\n\n  for (let attempt = 0; attempt <= maxRetries; attempt++) {\n    const init: RequestInit = { method, headers };\n    if (bodyString !== undefined) init.body = bodyString;\n    // BUG-020 fix (2026-05-13): timeout default 30s. AbortSignal.timeout\n    // requer Node 18+ ou browsers recentes.\n    init.signal = AbortSignal.timeout(30_000);\n\n    let res: Response;\n    try {\n      res = await config.fetch(url, init);\n    } catch (err) {\n      const message =\n        err instanceof DOMException && err.name === 'TimeoutError'\n          ? 'Network error: timeout after 30s'\n          : `Network error: ${err instanceof Error ? err.message : 'fetch failed'}`;\n      lastError = new NeetruError('network_error', message);\n      if (attempt < maxRetries) {\n        await sleep(backoffMs(attempt));\n        continue;\n      }\n      throw lastError;\n    }\n\n    const requestId =\n      res.headers.get('x-request-id') ?? res.headers.get('x-correlation-id') ?? undefined;\n\n    if (res.ok) {\n      const parsed = await safeJson(res);\n      return parsed as T;\n    }\n\n    const body = (await safeJson(res)) as\n      | { error?: { code?: string; message?: string } | string }\n      | undefined;\n    let code: string = statusToCode(res.status);\n    let message = `HTTP ${res.status}`;\n    if (body && typeof body === 'object' && 'error' in body) {\n      const errField = body.error;\n      if (typeof errField === 'string') {\n        message = errField;\n      } else if (errField && typeof errField === 'object') {\n        if (typeof errField.code === 'string') code = errField.code;\n        if (typeof errField.message === 'string') message = errField.message;\n      }\n    }\n    const err = new NeetruError(code, message, res.status, requestId);\n    lastError = err;\n\n    const isRetryable = RETRYABLE_CODES.has(code as NeetruErrorCode);\n    if (isRetryable && attempt < maxRetries) {\n      const retryAfter = parseRetryAfter(res.headers.get('retry-after'));\n      const delay = retryAfter ?? backoffMs(attempt);\n      await sleep(delay);\n      continue;\n    }\n    throw err;\n  }\n\n  // Unreachable — loop sempre retorna ou lança. Safety net.\n  throw lastError ?? new NeetruError('unknown', 'unexpected httpRequest exit');\n}\n","/**\n * Support namespace — criar e listar tickets do customer (v0.2).\n *\n * Endpoints (em prod):\n *   - `POST /api/v1/products/{slug}/tickets` — criar ticket\n *   - `GET  /api/v1/products/{slug}/tickets` — listar meus tickets do produto\n *\n * Em dev (mocks ativos via factory) tudo é in-memory.\n *\n * Decisão: severity default é `normal`. `low` indica feature requests; `urgent`\n * pra outages production (paginating ops imediatamente em prod).\n */\nimport { NeetruError } from './errors';\nimport { httpRequest } from './http';\nimport type {\n  CreateTicketInput,\n  ResolvedConfig,\n  SupportNamespace,\n  SupportSeverity,\n  SupportStatus,\n  SupportTicket,\n} from './types';\n\nconst VALID_SEVERITIES: readonly SupportSeverity[] = ['low', 'normal', 'high', 'urgent'];\nconst VALID_STATUSES: readonly SupportStatus[] = ['open', 'pending', 'resolved', 'closed'];\n\ninterface RawTicket {\n  id?: string;\n  subject?: string;\n  message?: string;\n  severity?: string;\n  status?: string;\n  createdAt?: string;\n  updatedAt?: string;\n  productSlug?: string;\n}\n\nfunction toTicket(raw: unknown): SupportTicket {\n  if (!raw || typeof raw !== 'object') {\n    throw new NeetruError('invalid_response', 'Ticket response is not an object');\n  }\n  const r = raw as RawTicket;\n  if (typeof r.id !== 'string') {\n    throw new NeetruError('invalid_response', 'Ticket missing id');\n  }\n  return {\n    id: r.id,\n    subject: typeof r.subject === 'string' ? r.subject : '',\n    message: typeof r.message === 'string' ? r.message : '',\n    severity: VALID_SEVERITIES.includes(r.severity as SupportSeverity)\n      ? (r.severity as SupportSeverity)\n      : 'normal',\n    status: VALID_STATUSES.includes(r.status as SupportStatus)\n      ? (r.status as SupportStatus)\n      : 'open',\n    createdAt: typeof r.createdAt === 'string' ? r.createdAt : new Date().toISOString(),\n    updatedAt: typeof r.updatedAt === 'string' ? r.updatedAt : undefined,\n    productSlug: typeof r.productSlug === 'string' ? r.productSlug : undefined,\n  };\n}\n\nexport function createSupportNamespace(config: ResolvedConfig): SupportNamespace {\n  return {\n    /**\n     * Cria um ticket de suporte. Requer Bearer auth. Se `productSlug` não é\n     * passado, o backend infere do escopo do token.\n     */\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\n      if (!input || typeof input !== 'object') {\n        throw new NeetruError('validation_failed', 'input is required');\n      }\n      if (!input.subject || typeof input.subject !== 'string') {\n        throw new NeetruError('validation_failed', 'subject is required');\n      }\n      if (input.subject.length > 200) {\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\n      }\n      if (!input.message || typeof input.message !== 'string') {\n        throw new NeetruError('validation_failed', 'message is required');\n      }\n      if (input.message.length > 10_000) {\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\n      }\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\n        throw new NeetruError('validation_failed', `severity must be one of ${VALID_SEVERITIES.join(', ')}`);\n      }\n\n      const slug = input.productSlug ?? '_default';\n      const body: Record<string, unknown> = {\n        subject: input.subject,\n        message: input.message,\n        severity: input.severity ?? 'normal',\n      };\n\n      const raw = await httpRequest<RawTicket | { ticket?: RawTicket }>(config, {\n        method: 'POST',\n        path: `/api/v1/products/${encodeURIComponent(slug)}/tickets`,\n        body,\n        requireAuth: true,\n      });\n\n      // Backend pode envelopar como { ticket: {...} } ou retornar direto.\n      const candidate =\n        raw && typeof raw === 'object' && 'ticket' in raw\n          ? (raw as { ticket?: RawTicket }).ticket\n          : raw;\n      return toTicket(candidate);\n    },\n\n    /**\n     * Lista tickets do customer no produto atual (escopo do token).\n     */\n    async listMyTickets(): Promise<SupportTicket[]> {\n      const raw = await httpRequest<{ tickets?: unknown[] } | unknown[]>(config, {\n        method: 'GET',\n        path: '/api/v1/products/_default/tickets',\n        requireAuth: true,\n      });\n      const list = Array.isArray(raw) ? raw : raw && typeof raw === 'object' && 'tickets' in raw ? (raw as { tickets?: unknown[] }).tickets ?? [] : [];\n      return list.map(toTicket);\n    },\n  };\n}\n"]}

package/dist/support.d.cts

@@ -1,4 +1,4 @@
-import { R as ResolvedConfig, s as SupportNamespace } from './types-BA53dd8S.cjs';
+import { x as ResolvedConfig, z as SupportNamespace } from './types-CQAfwqUS.cjs';
 
 declare function createSupportNamespace(config: ResolvedConfig): SupportNamespace;
 

package/dist/support.d.ts

@@ -1,4 +1,4 @@
-import { R as ResolvedConfig, s as SupportNamespace } from './types-BA53dd8S.js';
+import { x as ResolvedConfig, z as SupportNamespace } from './types-CQAfwqUS.js';
 
 declare function createSupportNamespace(config: ResolvedConfig): SupportNamespace;
 

package/dist/support.mjs

@@ -14,6 +14,31 @@ var NeetruError = class _NeetruError extends Error {
 };
 
 // src/http.ts
+var DEFAULT_RETRIES = 2;
+var RETRYABLE_CODES = /* @__PURE__ */ new Set([
+  "rate_limited",
+  "server_error",
+  "network_error"
+]);
+function backoffMs(attempt) {
+  const base = 200 * Math.pow(4, attempt);
+  const jitter = base * 0.2 * (Math.random() * 2 - 1);
+  return Math.max(50, Math.round(base + jitter));
+}
+function parseRetryAfter(value) {
+  if (!value) return null;
+  const secs = Number(value);
+  if (Number.isFinite(secs) && secs >= 0) return Math.round(secs * 1e3);
+  const dateMs = Date.parse(value);
+  if (Number.isFinite(dateMs)) {
+    const delta = dateMs - Date.now();
+    if (delta > 0) return delta;
+  }
+  return null;
+}
+function sleep(ms) {
+  return new Promise((resolve) => setTimeout(resolve, ms));
+}
 function statusToCode(status) {
   if (status === 401) return "unauthorized";
   if (status === 403) return "forbidden";
@@ -47,6 +72,7 @@ async function safeJson(res) {
 async function httpRequest(config, opts) {
   const method = opts.method ?? "GET";
   const url = buildUrl(config.baseUrl, opts.path, opts.query);
+  const maxRetries = opts.retries ?? DEFAULT_RETRIES;
   const headers = {
     accept: "application/json",
     ...opts.headers
@@ -60,24 +86,32 @@ async function httpRequest(config, opts) {
     }
     headers.authorization = `Bearer ${config.apiKey}`;
   }
-  const init = { method, headers };
-  if (opts.body !== void 0 && method !== "GET" && method !== "DELETE") {
+  const bodyString = opts.body !== void 0 && method !== "GET" && method !== "DELETE" ? JSON.stringify(opts.body) : void 0;
+  if (bodyString !== void 0) {
     headers["content-type"] = "application/json";
-    init.body = JSON.stringify(opts.body);
   }
-  init.signal = AbortSignal.timeout(3e4);
-  let res;
-  try {
-    res = await config.fetch(url, init);
-  } catch (err) {
-    if (err instanceof DOMException && err.name === "TimeoutError") {
-      throw new NeetruError("network_error", "Network error: timeout after 30s");
+  let lastError = null;
+  for (let attempt = 0; attempt <= maxRetries; attempt++) {
+    const init = { method, headers };
+    if (bodyString !== void 0) init.body = bodyString;
+    init.signal = AbortSignal.timeout(3e4);
+    let res;
+    try {
+      res = await config.fetch(url, init);
+    } catch (err2) {
+      const message2 = err2 instanceof DOMException && err2.name === "TimeoutError" ? "Network error: timeout after 30s" : `Network error: ${err2 instanceof Error ? err2.message : "fetch failed"}`;
+      lastError = new NeetruError("network_error", message2);
+      if (attempt < maxRetries) {
+        await sleep(backoffMs(attempt));
+        continue;
+      }
+      throw lastError;
+    }
+    const requestId = res.headers.get("x-request-id") ?? res.headers.get("x-correlation-id") ?? void 0;
+    if (res.ok) {
+      const parsed = await safeJson(res);
+      return parsed;
     }
-    const message = err instanceof Error ? err.message : "fetch failed";
-    throw new NeetruError("network_error", `Network error: ${message}`);
-  }
-  const requestId = res.headers.get("x-request-id") ?? res.headers.get("x-correlation-id") ?? void 0;
-  if (!res.ok) {
     const body = await safeJson(res);
     let code = statusToCode(res.status);
     let message = `HTTP ${res.status}`;
@@ -90,10 +124,18 @@ async function httpRequest(config, opts) {
         if (typeof errField.message === "string") message = errField.message;
       }
     }
-    throw new NeetruError(code, message, res.status, requestId);
+    const err = new NeetruError(code, message, res.status, requestId);
+    lastError = err;
+    const isRetryable = RETRYABLE_CODES.has(code);
+    if (isRetryable && attempt < maxRetries) {
+      const retryAfter = parseRetryAfter(res.headers.get("retry-after"));
+      const delay = retryAfter ?? backoffMs(attempt);
+      await sleep(delay);
+      continue;
+    }
+    throw err;
   }
-  const parsed = await safeJson(res);
-  return parsed;
+  throw lastError ?? new NeetruError("unknown", "unexpected httpRequest exit");
 }
 
 // src/support.ts

package/dist/support.mjs.map

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Adicionar aqui requer minor bump. */\nexport type NeetruErrorCode =\n  | 'invalid_config'\n  | 'missing_api_key'\n  | 'unauthorized'\n  | 'forbidden'\n  | 'not_found'\n  | 'rate_limited'\n  | 'validation_failed'\n  | 'network_error'\n  | 'invalid_response'\n  | 'server_error'\n  | 'unknown';\n\n/**\n * Erro tipado padrão do SDK. Sempre lançado em vez de Error genérico.\n *\n * @example\n * ```ts\n * try { await client.catalog.list(); }\n * catch (e) {\n *   if (e instanceof NeetruError && e.code === 'rate_limited') retry();\n * }\n * ```\n */\nexport class NeetruError extends Error {\n  public readonly code: NeetruErrorCode | string;\n  public readonly status?: number;\n  public readonly requestId?: string;\n\n  constructor(\n    code: NeetruErrorCode | string,\n    message: string,\n    status?: number,\n    requestId?: string,\n  ) {\n    super(message);\n    this.name = 'NeetruError';\n    this.code = code;\n    this.status = status;\n    this.requestId = requestId;\n    // Preserva o prototype chain ao herdar de Error (downlevel quirk de TS).\n    Object.setPrototypeOf(this, NeetruError.prototype);\n  }\n}\n","/**\n * HTTP transport interno do SDK.\n *\n * Responsabilidades:\n *   - Construir URL absoluta a partir de `baseUrl` + path\n *   - Injetar Bearer token quando `requireAuth=true`\n *   - Mapear status HTTP → `NeetruError` com `code` estável\n *   - Parse defensivo de JSON (não lança em body vazio em 204)\n *\n * Não faz retry/backoff em v0.1 (carry-over Sprint 3+).\n */\nimport { NeetruError, type NeetruErrorCode } from './errors';\nimport type { ResolvedConfig } from './types';\n\n/** Opções da request HTTP. */\nexport interface HttpRequestOptions {\n  method?: 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE';\n  /** Path relativo (ex: `/api/v1/cli/catalog`). 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Se `productSlug` não é\n     * passado, o backend infere do escopo do token.\n     */\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\n      if (!input || typeof input !== 'object') {\n        throw new NeetruError('validation_failed', 'input is required');\n      }\n      if (!input.subject || typeof input.subject !== 'string') {\n        throw new NeetruError('validation_failed', 'subject is required');\n      }\n      if (input.subject.length > 200) {\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\n      }\n      if (!input.message || typeof input.message !== 'string') {\n        throw new NeetruError('validation_failed', 'message is required');\n      }\n      if (input.message.length > 10_000) {\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\n      }\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\n        throw new NeetruError('validation_failed', `severity must be one of ${VALID_SEVERITIES.join(', ')}`);\n      }\n\n      const slug = input.productSlug ?? 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Em sucesso retorna body parseado; em erro lança\n * `NeetruError` com `code` derivado do status. Aplica retry/backoff\n * automático em códigos transientes (rate_limited/server_error/network_error)\n * conforme `opts.retries` (default 2 = 3 tentativas).\n */\nexport async function httpRequest<T>(\n  config: ResolvedConfig,\n  opts: HttpRequestOptions,\n): Promise<T> {\n  const method = opts.method ?? 'GET';\n  const url = buildUrl(config.baseUrl, opts.path, opts.query);\n  const maxRetries = opts.retries ?? DEFAULT_RETRIES;\n\n  const headers: Record<string, string> = {\n    accept: 'application/json',\n    ...opts.headers,\n  };\n\n  if (opts.requireAuth) {\n    if (!config.apiKey) {\n      throw new NeetruError(\n        'missing_api_key',\n        'This operation requires an apiKey. Pass it to createNeetruClient({ apiKey }) or set NEETRU_API_KEY env var.',\n      );\n    }\n    headers.authorization = `Bearer ${config.apiKey}`;\n  }\n\n  // Body só é serializado uma vez — reusado entre tentativas.\n  const bodyString =\n    opts.body !== undefined && method !== 'GET' && method !== 'DELETE'\n      ? JSON.stringify(opts.body)\n      : undefined;\n  if (bodyString !== undefined) {\n    headers['content-type'] = 'application/json';\n  }\n\n  let lastError: NeetruError | null = null;\n\n  for (let attempt = 0; attempt <= maxRetries; attempt++) {\n    const init: RequestInit = { method, headers };\n    if (bodyString !== undefined) init.body = bodyString;\n    // BUG-020 fix (2026-05-13): timeout default 30s. AbortSignal.timeout\n    // requer Node 18+ ou browsers recentes.\n    init.signal = AbortSignal.timeout(30_000);\n\n    let res: Response;\n    try {\n      res = await config.fetch(url, init);\n    } catch (err) {\n      const message =\n        err instanceof DOMException && err.name === 'TimeoutError'\n          ? 'Network error: timeout after 30s'\n          : `Network error: ${err instanceof Error ? err.message : 'fetch failed'}`;\n      lastError = new NeetruError('network_error', message);\n      if (attempt < maxRetries) {\n        await sleep(backoffMs(attempt));\n        continue;\n      }\n      throw lastError;\n    }\n\n    const requestId =\n      res.headers.get('x-request-id') ?? res.headers.get('x-correlation-id') ?? undefined;\n\n    if (res.ok) {\n      const parsed = await safeJson(res);\n      return parsed as T;\n    }\n\n    const body = (await safeJson(res)) as\n      | { error?: { code?: string; message?: string } | string }\n      | undefined;\n    let code: string = statusToCode(res.status);\n    let message = `HTTP ${res.status}`;\n    if (body && typeof body === 'object' && 'error' in body) {\n      const errField = body.error;\n      if (typeof errField === 'string') {\n        message = errField;\n      } else if (errField && typeof errField === 'object') {\n        if (typeof errField.code === 'string') code = errField.code;\n        if (typeof errField.message === 'string') message = errField.message;\n      }\n    }\n    const err = new NeetruError(code, message, res.status, requestId);\n    lastError = err;\n\n    const isRetryable = RETRYABLE_CODES.has(code as NeetruErrorCode);\n    if (isRetryable && attempt < maxRetries) {\n      const retryAfter = parseRetryAfter(res.headers.get('retry-after'));\n      const delay = retryAfter ?? backoffMs(attempt);\n      await sleep(delay);\n      continue;\n    }\n    throw err;\n  }\n\n  // Unreachable — loop sempre retorna ou lança. Safety net.\n  throw lastError ?? new NeetruError('unknown', 'unexpected httpRequest exit');\n}\n","/**\n * Support namespace — criar e listar tickets do customer (v0.2).\n *\n * Endpoints (em prod):\n *   - `POST /api/v1/products/{slug}/tickets` — criar ticket\n *   - `GET  /api/v1/products/{slug}/tickets` — listar meus tickets do produto\n *\n * Em dev (mocks ativos via factory) tudo é in-memory.\n *\n * Decisão: severity default é `normal`. `low` indica feature requests; `urgent`\n * pra outages production (paginating ops imediatamente em prod).\n */\nimport { NeetruError } from './errors';\nimport { httpRequest } from './http';\nimport type {\n  CreateTicketInput,\n  ResolvedConfig,\n  SupportNamespace,\n  SupportSeverity,\n  SupportStatus,\n  SupportTicket,\n} from './types';\n\nconst VALID_SEVERITIES: readonly SupportSeverity[] = ['low', 'normal', 'high', 'urgent'];\nconst VALID_STATUSES: readonly SupportStatus[] = ['open', 'pending', 'resolved', 'closed'];\n\ninterface RawTicket {\n  id?: string;\n  subject?: string;\n  message?: string;\n  severity?: string;\n  status?: string;\n  createdAt?: string;\n  updatedAt?: string;\n  productSlug?: string;\n}\n\nfunction toTicket(raw: unknown): SupportTicket {\n  if (!raw || typeof raw !== 'object') {\n    throw new NeetruError('invalid_response', 'Ticket response is not an object');\n  }\n  const r = raw as RawTicket;\n  if (typeof r.id !== 'string') {\n    throw new NeetruError('invalid_response', 'Ticket missing id');\n  }\n  return {\n    id: r.id,\n    subject: typeof r.subject === 'string' ? r.subject : '',\n    message: typeof r.message === 'string' ? r.message : '',\n    severity: VALID_SEVERITIES.includes(r.severity as SupportSeverity)\n      ? (r.severity as SupportSeverity)\n      : 'normal',\n    status: VALID_STATUSES.includes(r.status as SupportStatus)\n      ? (r.status as SupportStatus)\n      : 'open',\n    createdAt: typeof r.createdAt === 'string' ? r.createdAt : new Date().toISOString(),\n    updatedAt: typeof r.updatedAt === 'string' ? r.updatedAt : undefined,\n    productSlug: typeof r.productSlug === 'string' ? r.productSlug : undefined,\n  };\n}\n\nexport function createSupportNamespace(config: ResolvedConfig): SupportNamespace {\n  return {\n    /**\n     * Cria um ticket de suporte. Requer Bearer auth. Se `productSlug` não é\n     * passado, o backend infere do escopo do token.\n     */\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\n      if (!input || typeof input !== 'object') {\n        throw new NeetruError('validation_failed', 'input is required');\n      }\n      if (!input.subject || typeof input.subject !== 'string') {\n        throw new NeetruError('validation_failed', 'subject is required');\n      }\n      if (input.subject.length > 200) {\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\n      }\n      if (!input.message || typeof input.message !== 'string') {\n        throw new NeetruError('validation_failed', 'message is required');\n      }\n      if (input.message.length > 10_000) {\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\n      }\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\n        throw new NeetruError('validation_failed', `severity must be one of ${VALID_SEVERITIES.join(', ')}`);\n      }\n\n      const slug = input.productSlug ?? '_default';\n      const body: Record<string, unknown> = {\n        subject: input.subject,\n        message: input.message,\n        severity: input.severity ?? 'normal',\n      };\n\n      const raw = await httpRequest<RawTicket | { ticket?: RawTicket }>(config, {\n        method: 'POST',\n        path: `/api/v1/products/${encodeURIComponent(slug)}/tickets`,\n        body,\n        requireAuth: true,\n      });\n\n      // Backend pode envelopar como { ticket: {...} } ou retornar direto.\n      const candidate =\n        raw && typeof raw === 'object' && 'ticket' in raw\n          ? (raw as { ticket?: RawTicket }).ticket\n          : raw;\n      return toTicket(candidate);\n    },\n\n    /**\n     * Lista tickets do customer no produto atual (escopo do token).\n     */\n    async listMyTickets(): Promise<SupportTicket[]> {\n      const raw = await httpRequest<{ tickets?: unknown[] } | unknown[]>(config, {\n        method: 'GET',\n        path: '/api/v1/products/_default/tickets',\n        requireAuth: true,\n      });\n      const list = Array.isArray(raw) ? raw : raw && typeof raw === 'object' && 'tickets' in raw ? (raw as { tickets?: unknown[] }).tickets ?? [] : [];\n      return list.map(toTicket);\n    },\n  };\n}\n"]}