@falai/agent 1.2.8 → 2.0.0

package/examples/advanced-patterns/knowledge-based-agent.ts

@@ -1,735 +0,0 @@
-/* eslint @typescript-eslint/no-unused-vars: "off" */
-/**
- * Example: Company Q&A Agent (Stepless, Knowledge-Based)
- *
- * This demonstrates:
- * 1. Schema-first architecture for stepless Q&A routes (no schema)
- * 2. Tools for context enrichment (not data extraction)
- * 3. Session step management even for stepless conversations
- * 4. Always-on routing with context awareness
- * 5. Three-phase pipeline: PREPARATION → ROUTING → RESPONSE
- * 6. NEW: Complex ConditionTemplate patterns for intelligent routing:
- *    - Mixed conditions: ["AI context", (ctx) => programmatic_check]
- *    - Route skipIf: Dynamic route exclusion based on message content
- *    - Function-only conditions: (ctx) => sophisticated_logic
- *    - String-only conditions: "simple AI context"
- *    - Fallback routing with programmatic logic
- */
-
-import {
-  Agent,
-  END_ROUTE,
-  EventKind,
-  MessageRole,
-  OpenAIProvider,
-  type Tool,
-} from "../../src/index";
-
-// ==============================================================================
-// CONTEXT: Company Knowledge Base
-// ==============================================================================
-
-interface CompanyContext {
-  companyInfo: {
-    name: string;
-    founded: number;
-    employees: number;
-    headquarters: string;
-  };
-  products: Array<{
-    id: string;
-    name: string;
-    description: string;
-    price: string;
-    category: string;
-  }>;
-  policies: {
-    returnPolicy: string;
-    shippingPolicy: string;
-    warrantyPolicy: string;
-  };
-  faqs: Array<{
-    question: string;
-    answer: string;
-    category: string;
-  }>;
-  recentNews?: Array<{
-    title: string;
-    date: string;
-    summary: string;
-  }>;
-}
-
-interface FeedbackData {
-  rating?: number;
-  comments?: string;
-  contactPermission?: boolean;
-}
-
-// ==============================================================================
-// TOOLS: Context Enrichment (PREPARATION Phase)
-// ==============================================================================
-
-// Tool: Fetch latest company news (context enrichment)
-const fetchNewsTool: Tool<CompanyContext, UnifiedData> = {
-  id: "fetch_news",
-  name: "Company News Fetcher",
-  description: "Retrieve latest company news and updates",
-  handler: (context, args) => {
-    // Simulate API call to news service
-    const news = [
-      {
-        title: "New Product Launch: Acme Widget Pro",
-        date: "2025-10-10",
-        summary: "We're excited to announce the Acme Widget Pro...",
-      },
-      {
-        title: "Company Expands to European Market",
-        date: "2025-10-01",
-        summary: "Acme Corp opens new offices in London and Berlin...",
-      },
-    ];
-
-    console.log(`[Tool] Fetched ${news.length} news articles`);
-
-    return {
-      data: `Fetched ${news.length} latest news articles`,
-      contextUpdate: {
-        recentNews: news,
-      },
-    };
-  },
-};
-
-// Tool: Search knowledge base (context enrichment)
-const searchKnowledgeTool: Tool<CompanyContext, UnifiedData> = {
-  id: "search_knowledge",
-  name: "Knowledge Base Search",
-  description: "Search FAQs and documentation",
-  handler: (toolContext, args) => {
-    const { history } = toolContext;
-
-    // Get last user message
-    const lastMessage = history
-      .filter(
-        (e) => e.kind === EventKind.MESSAGE && e.source === MessageRole.USER
-      )
-      .pop();
-
-    if (!lastMessage) {
-      return { data: "No query found" };
-    }
-
-    const query = (
-      lastMessage.data as { message: string }
-    ).message.toLowerCase();
-
-    // Simple keyword matching (in real app, use vector search)
-    const relevantFaqs = toolContext.context.faqs.filter(
-      (faq) =>
-        faq.question.toLowerCase().includes(query) ||
-        faq.answer.toLowerCase().includes(query)
-    );
-
-    console.log(`[Tool] Found ${relevantFaqs.length} relevant FAQs`);
-
-    return {
-      data: relevantFaqs
-        .map((faq) => `Q: ${faq.question}\nA: ${faq.answer}`)
-        .join("\n\n"),
-    };
-  },
-};
-
-// ==============================================================================
-// AGENT SETUP
-// ==============================================================================
-
-// Define unified data schema for all interactions
-interface UnifiedData extends FeedbackData {}
-
-const unifiedSchema = {
-  type: "object",
-  properties: {
-    // Feedback fields
-    rating: {
-      type: "number",
-      description: "A rating from 1 to 5",
-      minimum: 1,
-      maximum: 5,
-    },
-    comments: { type: "string", description: "Open-ended feedback" },
-    contactPermission: {
-      type: "boolean",
-      description: "Permission to contact the user for more details",
-    },
-  },
-};
-
-const agent = new Agent<CompanyContext, UnifiedData>({
-  name: "Acme Support Agent",
-  goal: "Answer questions about Acme Corp and our products",
-  description:
-    "I'm here to help you learn about Acme Corp, our products, and policies",
-  personality:
-    "Friendly, helpful, and knowledgeable. Always professional but approachable.",
-  provider: new OpenAIProvider({
-    apiKey: process.env.OPENAI_API_KEY || "test-key",
-    model: "gpt-5o-mini",
-  }),
-  // NEW: Agent-level schema
-  schema: unifiedSchema,
-
-  // Initialize with company knowledge
-  context: {
-    companyInfo: {
-      name: "Acme Corporation",
-      founded: 2010,
-      employees: 500,
-      headquarters: "San Francisco, CA",
-    },
-    products: [
-      {
-        id: "widget-1",
-        name: "Acme Widget",
-        description: "Our flagship product for all your widget needs",
-        price: "$99.99",
-        category: "widgets",
-      },
-      {
-        id: "gadget-1",
-        name: "Acme Gadget",
-        description: "The revolutionary gadget that changed everything",
-        price: "$149.99",
-        category: "gadgets",
-      },
-    ],
-    policies: {
-      returnPolicy: "30-day money-back guarantee, no questions asked",
-      shippingPolicy:
-        "Free shipping on orders over $50. 2-5 business days delivery",
-      warrantyPolicy: "1-year warranty on all products",
-    },
-    faqs: [
-      {
-        question: "What is your return policy?",
-        answer: "We offer a 30-day money-back guarantee on all products.",
-        category: "returns",
-      },
-      {
-        question: "Do you ship internationally?",
-        answer: "Yes, we ship to over 50 countries worldwide.",
-        category: "shipping",
-      },
-      {
-        question: "How long is the warranty?",
-        answer: "All products come with a 1-year manufacturer warranty.",
-        category: "warranty",
-      },
-    ],
-  },
-
-  // Add domain terms for better understanding
-  terms: [
-    {
-      name: "Widget",
-      description: "Our core product line for task automation",
-    },
-    {
-      name: "Gadget",
-      description: "Advanced tools for power users",
-    },
-  ],
-
-  // General guidelines (no tools attached - just behavioral)
-  guidelines: [
-    {
-      action: "Always be polite and professional",
-      enabled: true,
-    },
-    {
-      action:
-        "If you don't know the answer, admit it and offer to connect them with a human",
-      enabled: true,
-    },
-    {
-      action: "Provide specific, accurate information from the knowledge base",
-      enabled: true,
-    },
-  ],
-});
-
-// ==============================================================================
-// ROUTES: STEPLESS Q&A ROUTES (Schema-First Architecture)
-// ==============================================================================
-
-// Route 1: Company Information (stepless - no data extraction)
-
-agent.createRoute({
-  title: "Company Information",
-  description: "Answer general questions about Acme Corp",
-  // Mixed condition: AI context + programmatic validation
-  when: [
-    "User asks about the company",
-    "Questions about company history, size, location",
-    "When was the company founded",
-    "How many employees",
-    "Where is the headquarters",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.includes('company') || message.includes('acme') || message.includes('founded');
-    }
-  ],
-  // Skip if user is asking about specific products instead
-  skipIf: [
-    "user is asking about specific products or services",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.includes('widget') || message.includes('gadget') || message.includes('product');
-    }
-  ],
-  // Route-specific knowledge base for company information
-  knowledgeBase: {
-    company: {
-      name: "Acme Corporation",
-      founded: "1985",
-      headquarters: "San Francisco, CA",
-      employees: "2,500+",
-      mission:
-        "To build software that makes businesses more efficient and people more productive",
-    },
-    history: {
-      founding: "Founded in 1985 by tech entrepreneurs",
-      milestones: [
-        "IPO in 1998",
-        "Acquired 3 companies in 2010s",
-        "Expanded to 20 countries by 2020",
-      ],
-    },
-  },
-  // NO schema - stepless Q&A route
-  // Just use initial step with prompt for response generation
-});
-
-// Initial step: Answer from knowledge base (no data collecting needed)
-
-// Route 2: Product Information (stepless)
-
-agent.createRoute({
-  title: "Product Information",
-  description: "Answer questions about products",
-  // Function-only condition for programmatic logic
-  when: (ctx) => {
-    const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-    return message.includes('product') || message.includes('widget') || 
-           message.includes('gadget') || message.includes('price') || 
-           message.includes('feature');
-  },
-  // Skip if user is asking about company policies instead
-  skipIf: (ctx) => {
-    const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-    return message.includes('policy') || message.includes('return') || message.includes('warranty');
-  },
-  // NO schema - just answering questions
-});
-
-// Initial step is enough - no transitions needed for simple Q&A
-
-// Route 3: Policy Questions (stepless)
-
-agent.createRoute({
-  title: "Policy Information",
-  description: "Answer questions about company policies",
-  // Mixed condition: AI context + programmatic check
-  when: [
-    "User asks about policies",
-    "Return policy",
-    "Shipping information", 
-    "Warranty questions",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.includes('policy') || message.includes('return') || 
-             message.includes('shipping') || message.includes('warranty');
-    }
-  ],
-  // Skip if user is asking about news or updates
-  skipIf: [
-    "user wants latest news or updates",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.includes('news') || message.includes('update') || message.includes('new');
-    }
-  ],
-  // NO schema
-});
-
-// Initial step is enough - no extra setup needed
-
-// Route 4: News & Updates (uses tool, but still stepless)
-const newsRoute = agent.createRoute({
-  title: "Company News",
-  description: "Share latest company news and updates",
-  // String-only condition for AI context
-  when: "User asks about news, updates, or recent announcements",
-  // Skip if user is asking about general FAQ topics
-  skipIf: (ctx) => {
-    const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-    return message.includes('how do i') || message.includes('can i') || message.includes('is there');
-  },
-});
-
-// Add tool to initial step to fetch news
-const fetchNews = newsRoute.initialStep.nextStep({
-  tools: [fetchNewsTool],
-});
-
-fetchNews.nextStep({
-  prompt: "Share the latest company news from context",
-});
-
-// Route 5: General FAQ Search (uses tool)
-const faqRoute = agent.createRoute({
-  title: "FAQ Search",
-  description: "Search FAQs for relevant answers",
-  // Mixed condition: AI context + programmatic pattern matching
-  when: [
-    "User has a question that might be in FAQs",
-    "How do I...",
-    "Can I...",
-    "Is there...",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.startsWith('how ') || message.startsWith('can ') || 
-             message.startsWith('is ') || message.includes('?');
-    }
-  ],
-  // Skip if user is clearly asking for news or company info
-  skipIf: [
-    "user wants company news or general company information",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.includes('news') || message.includes('company') || message.includes('founded');
-    }
-  ],
-});
-
-const searchFaqs = faqRoute.initialStep.nextStep({
-  tools: [searchKnowledgeTool],
-});
-
-searchFaqs.nextStep({
-  prompt: "Provide answer based on FAQ search results",
-});
-
-// Route 6: Fallback (generic response)
-
-agent.createRoute({
-  title: "General Conversation",
-  description: "Handle general conversation or unclear questions",
-  // Function-only condition for fallback logic
-  when: (ctx) => {
-    // This route catches everything that doesn't match other routes
-    const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-    return !message.includes('product') && !message.includes('policy') && 
-           !message.includes('news') && !message.includes('company');
-  },
-  // Never skip the fallback route
-  skipIf: ()=>false,
-});
-
-// Initial step is enough for fallback conversations
-
-// Route 7: Collect Feedback (Stepful Example)
-const feedbackRoute = agent.createRoute({
-  title: "Collect Feedback",
-  description: "Collect user feedback about their experience",
-  // Mixed condition: AI context + sentiment analysis
-  when: [
-    "User wants to leave feedback", 
-    "User seems satisfied or upset",
-    (ctx) => {
-      const message = ctx.helpers.getLastUserMessage()?.toLowerCase() || '';
-      return message.includes('feedback') || message.includes('review') || 
-             message.includes('satisfied') || message.includes('disappointed');
-    }
-  ],
-  // Skip if user is in the middle of another task
-  skipIf: [
-    "user is actively getting help with something else",
-    (ctx) => {
-      const recentMessages = ctx.history?.filter((m) => "content" in m).slice(-3) || [];
-      return recentMessages.some(msg => 
-        (msg.content as string)?.toLowerCase().includes('help') || 
-        (msg.content as string)?.toLowerCase().includes('problem')
-      );
-    }
-  ],
-  // NEW: Required fields for route completion
-  requiredFields: ["rating", "comments"],
-  // NEW: Optional fields
-  optionalFields: ["contactPermission"],
-  endStep: {
-    prompt:
-      "Thank the user warmly for their valuable feedback and let them know we appreciate their time",
-  },
-});
-
-feedbackRoute.initialStep
-  .nextStep({
-    id: "ask_rating",
-    prompt:
-      "I'd love to hear your feedback. On a scale of 1 to 5, how would you rate your experience with me today?",
-    collect: ["rating"],
-  })
-  .nextStep({
-    id: "ask_comments",
-    prompt:
-      "Thanks for the rating! Do you have any specific comments or suggestions?",
-    collect: ["comments"],
-    requires: ["rating"],
-  })
-  .nextStep({
-    id: "ask_permission",
-    prompt:
-      "Thank you for the detailed feedback. Would it be okay if our team contacted you for more details?",
-    collect: ["contactPermission"],
-    requires: ["comments"],
-  })
-  .nextStep({ step: END_ROUTE }); // Uses route-level endStep configuration
-
-// ==============================================================================
-// USAGE EXAMPLES: Three-Phase Pipeline Demonstration
-// ==============================================================================
-
-async function exampleConversations() {
-  // Session is automatically managed by the agent
-  console.log("✨ Session ready:", agent.session.id);
-
-  // =========================================================================
-  // Example 1: Simple company info question (stepless)
-  // =========================================================================
-  console.log("\n=== EXAMPLE 1: Company Info (Stepless Q&A) ===");
-  
-  await agent.session.addMessage("user", "How many employees does Acme have?", "User");
-
-  const response1 = await agent.respond({ 
-    history: agent.session.getHistory() 
-  });
-  
-  console.log("AI:", response1.message);
-  console.log("Route:", response1.session?.currentRoute?.title);
-  
-  await agent.session.addMessage("assistant", response1.message);
-
-  /*
-   * ARCHITECTURE FLOW:
-   * 1. PREPARATION: No tools needed for simple Q&A
-   * 2. ROUTING: Framework routes to "Company Information" (score: 95)
-   * 3. RESPONSE: AI answers from context knowledge
-   *    - Route: "Company Information"
-   *    - Session: Updated with route/step (even for stepless)
-   *    - No data extraction (stepless route)
-   */
-
-  // =========================================================================
-  // Example 2: Product question (stepless)
-  // =========================================================================
-  console.log("\n=== EXAMPLE 2: Product Info ===");
-  const history2 = [
-    {
-      role: "user" as const,
-      content: "What products do you offer?",
-      name: "User",
-    },
-  ];
-
-  const response2 = await agent.respond({ history: history2 });
-  console.log("AI:", response2.message);
-  console.log("Route:", response2.session?.currentRoute?.title);
-  // Expected: "We offer two main products: Acme Widget ($99.99)..."
-  // Route: "Product Information"
-
-  // =========================================================================
-  // Example 3: Policy question (stepless)
-  // =========================================================================
-  console.log("\n=== EXAMPLE 3: Policy Question ===");
-  const history3 = [
-    {
-      role: "user" as const,
-      content: "What's your return policy?",
-      name: "User",
-    },
-  ];
-
-  const response3 = await agent.respond({ history: history3 });
-  console.log("AI:", response3.message);
-  console.log("Route:", response3.session?.currentRoute?.title);
-  // Expected: "We offer a 30-day money-back guarantee..."
-  // Route: "Policy Information"
-
-  // =========================================================================
-  // Example 4: News request (tool execution, but still stepless)
-  // =========================================================================
-  console.log("\n=== EXAMPLE 4: Latest News ===");
-  const history4 = [
-    {
-      role: "user" as const,
-      content: "What's new at Acme?",
-      name: "User",
-    },
-  ];
-
-  const response4 = await agent.respond({ history: history4 });
-  console.log("AI:", response4.message);
-  console.log("Route:", response4.session?.currentRoute?.title);
-  // Tool fetches news → Updates context → AI responds with news
-  // Route: "Company News"
-  // NO data extraction - tool just enriches context
-
-  // =========================================================================
-  // Example 5: Multi-turn conversation (context maintained)
-  // =========================================================================
-  console.log("\n=== EXAMPLE 5: Multi-turn ===");
-
-  // Turn 1
-  const turn1 = [
-    {
-      role: "user" as const,
-      content: "Tell me about the Acme Widget",
-      name: "User",
-    },
-  ];
-  const resp1 = await agent.respond({ history: turn1 });
-  console.log("User: Tell me about the Acme Widget");
-  console.log("AI:", resp1.message);
-
-  // Turn 2 - follow-up question
-  const turn2 = [
-    ...turn1,
-    {
-      role: "assistant" as const,
-      content: resp1.message,
-    },
-    {
-      role: "user" as const,
-      content: "How much does it cost?",
-      name: "User",
-    },
-  ];
-  const resp2 = await agent.respond({
-    history: turn2,
-    session: resp1.session, // Pass previous session
-  });
-  console.log("User: How much does it cost?");
-  console.log("AI:", resp2.message);
-  // AI understands "it" refers to Acme Widget from context
-
-  // =========================================================================
-  // Example 6: Stepful feedback collection
-  // =========================================================================
-  console.log("\n=== EXAMPLE 6: Stepful Feedback Collection ===");
-  const feedbackHistory = [
-    {
-      role: "user" as const,
-      content: "This was very helpful, I want to leave some feedback.",
-      name: "User",
-    },
-  ];
-
-  const feedbackResponse = await agent.respond({
-    history: feedbackHistory,
-  });
-  console.log("AI:", feedbackResponse.message);
-  console.log("Route:", feedbackResponse.session?.currentRoute?.title);
-
-  if (feedbackResponse.isRouteComplete) {
-    console.log("\n✅ Feedback collection complete!");
-    await processFeedback(agent.getCollectedData());
-  } else {
-    console.log("\n⏳ Feedback collection in progress...");
-  }
-}
-
-/**
- * Mock function to process collected feedback.
- * @param data The feedback data collected from the user.
- */
-async function processFeedback(data: Partial<UnifiedData>) {
-  console.log("\n" + "=".repeat(60));
-  console.log("Processing user feedback...");
-  console.log("=".repeat(60));
-  console.log("Rating:", data.rating);
-  console.log("Comments:", data.comments);
-  console.log("Permission to contact:", data.contactPermission);
-
-  // Here you would typically save this to a database or send it to a support system.
-  await new Promise((resolve) => setTimeout(resolve, 500)); // Simulate async operation
-  console.log("Feedback logged successfully!");
-  console.log("=".repeat(60));
-}
-
-// ==============================================================================
-// KEY TAKEAWAYS FOR Q&A USE CASES
-// ==============================================================================
-
-/*
- * 1. NO STEP MACHINES REQUIRED
- *    - Just use the initial step with a prompt description
- *    - No collect, no skipIf, no step transitions
- *    - Perfect for stepless question-answering
- *
- * 2. ROUTING STILL WORKS
- *    - Framework routes to most relevant Q&A route
- *    - Always-on routing handles topic switches
- *    - Conditions guide the AI to the right knowledge domain
- *
- * 3. TOOLS FOR CONTEXT ENRICHMENT
- *    - Tools fetch additional data (news, search results)
- *    - Updates context (not collected data)
- *    - AI uses enriched context to answer
- *
- * 4. KNOWLEDGE IN CONTEXT
- *    - Store company knowledge in context
- *    - Use contextProvider for always-fresh data
- *    - Tools can augment context at runtime
- *
- * 5. MIX STEPFUL & STEPLESS
- *    - Have Q&A routes (stepless)
- *    - AND booking/onboarding routes (stepful)
- *    - Framework handles both seamlessly
- *
- * 6. GUIDELINES FOR BEHAVIOR
- *    - Use guidelines for general behavioral rules
- *    - No need for complex step machines for simple policies
- *    - Keep it simple!
- *
- * ARCHITECTURE FOR Q&A:
- *
- *   User Question
- *       ↓
- *   Routing (score all Q&A routes)
- *       ↓
- *   Tool Execution (if needed - fetch data)
- *       ↓
- *   Response (AI answers from context)
- *       ↓
- *   Done (no step tracking needed)
- *
- * vs. STEPFUL FLOWS (booking, onboarding):
- *
- *   User Intent
- *       ↓
- *   Routing
- *       ↓
- *   Step Machine (collect data step-by-step)
- *       ↓
- *   Tools (validate/enrich collected data)
- *       ↓
- *   Response (continue conversation)
- *       ↓
- *   Track Session (collected data, current step)
- */
-
-if (require.main === module) {
-  exampleConversations().catch(console.error);
-}