@docgenlab.com/chat-widget 0.4.2 → 0.5.1

package/dist/index.js

@@ -1,48 +1,57 @@
-import { createRoot as $e } from "react-dom/client";
+import { createRoot as Oe } from "react-dom/client";
 import * as e from "react";
-import { useRef as j, useState as f, useEffect as T, useCallback as be, createElement as Ee } from "react";
-const S = "/api/v1/public/kb", ye = "dgl-visitor-id";
-function ve() {
+import { useRef as j, useState as p, useEffect as T, useCallback as ye, createElement as ve } from "react";
+const I = "/api/v1/public/kb", Ne = "dgl-visitor-id";
+function we() {
   const t = globalThis.crypto;
   return t && typeof t.randomUUID == "function" ? t.randomUUID() : "xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx".replace(/[xy]/g, (n) => {
-    const i = Math.random() * 16 | 0;
-    return (n === "x" ? i : i & 3 | 8).toString(16);
+    const r = Math.random() * 16 | 0;
+    return (n === "x" ? r : r & 3 | 8).toString(16);
   });
 }
-function Se() {
+function Be() {
   try {
-    let t = localStorage.getItem(ye);
-    return t || (t = ve(), localStorage.setItem(ye, t)), t;
+    let t = localStorage.getItem(Ne);
+    return t || (t = we(), localStorage.setItem(Ne, t)), t;
   } catch (t) {
-    return ve();
+    return we();
   }
 }
-class Te {
+class Ae {
   constructor(n) {
-    this.agentKey = n.agentKey, this.baseUrl = n.apiBaseUrl.replace(/\/+$/, ""), this.visitorId = n.endUserId ? `user:${n.endUserId}` : Se(), this.endUserHash = n.endUserHash;
+    this.agentKey = n.agentKey, this.baseUrl = n.apiBaseUrl.replace(/\/+$/, ""), this.visitorId = n.endUserId ? `user:${n.endUserId}` : Be(), this.endUserHash = n.endUserHash;
   }
   headers(n) {
-    const i = {
+    const r = {
       "X-DocGenLab-Key": this.agentKey,
       "X-DocGenLab-Visitor-Id": this.visitorId,
       ...n || {}
     };
-    return this.endUserHash && (i["X-DocGenLab-User-Hash"] = this.endUserHash), i;
+    return this.endUserHash && (r["X-DocGenLab-User-Hash"] = this.endUserHash), r;
   }
   async getAgent() {
-    const n = await fetch(`${this.baseUrl}${S}/agent`, {
+    const n = await fetch(`${this.baseUrl}${I}/agent`, {
       method: "GET",
       headers: this.headers()
     });
     if (!n.ok) throw new Error(`getAgent failed: ${n.status}`);
     return n.json();
   }
+  /** List all conversations this visitor has had with this agent.
+   *  Used by the "All chats" modal to let users browse + jump back
+   *  to previous threads. Lightweight payload — message bodies are
+   *  fetched on demand via getConversation when the user opens one. */
+  async listConversations() {
+    const n = `${this.baseUrl}${I}/conversations`, r = await fetch(n, { headers: this.headers() });
+    if (!r.ok) throw new Error(`listConversations failed: ${r.status}`);
+    return r.json();
+  }
   /** Load a previous conversation's messages so the widget can show
    *  history after a refresh / re-open. The visitor-id header is the
    *  authorization — the backend only returns conversations owned by
    *  the requesting visitor on this agent. */
   async getConversation(n) {
-    const i = `${this.baseUrl}${S}/conversations/${encodeURIComponent(n)}`, l = await fetch(i, { headers: this.headers() });
+    const r = `${this.baseUrl}${I}/conversations/${encodeURIComponent(n)}`, l = await fetch(r, { headers: this.headers() });
     if (!l.ok) throw new Error(`getConversation failed: ${l.status}`);
     return l.json();
   }
@@ -51,25 +60,25 @@ class Te {
    *  raise-ticket / "already on it" / created cards after refresh.
    *  Returns kind=null when nothing should show. */
   async getTicketCardState(n) {
-    const i = `${this.baseUrl}${S}/conversations/${encodeURIComponent(n)}/ticket-card`, l = await fetch(i, { headers: this.headers() });
+    const r = `${this.baseUrl}${I}/conversations/${encodeURIComponent(n)}/ticket-card`, l = await fetch(r, { headers: this.headers() });
     if (!l.ok) throw new Error(`getTicketCardState failed: ${l.status}`);
     return l.json();
   }
   async uploadImage(n) {
-    const i = new FormData();
-    i.append("file", n);
-    const l = await fetch(`${this.baseUrl}${S}/chat-image`, {
+    const r = new FormData();
+    r.append("file", n);
+    const l = await fetch(`${this.baseUrl}${I}/chat-image`, {
       method: "POST",
       headers: this.headers(),
       // browser sets Content-Type for FormData
-      body: i
+      body: r
     });
     if (!l.ok) {
       let o = `${l.status} ${l.statusText}`;
       try {
-        const s = await l.json();
-        o = (s == null ? void 0 : s.detail) || o;
-      } catch (s) {
+        const c = await l.json();
+        o = (c == null ? void 0 : c.detail) || o;
+      } catch (c) {
       }
       throw new Error(o);
     }
@@ -78,7 +87,7 @@ class Te {
   /** Fetch a previously-uploaded image as a blob URL. Caller must
    *  URL.revokeObjectURL() when done to avoid memory leaks. */
   async fetchImage(n) {
-    const i = `${this.baseUrl}${S}/chat-image?path=${encodeURIComponent(n)}&key=${encodeURIComponent(this.agentKey)}`, l = await fetch(i, {
+    const r = `${this.baseUrl}${I}/chat-image?path=${encodeURIComponent(n)}&key=${encodeURIComponent(this.agentKey)}`, l = await fetch(r, {
       method: "GET",
       headers: { "X-DocGenLab-Visitor-Id": this.visitorId }
     });
@@ -89,8 +98,8 @@ class Te {
   /** Raise a support ticket from a conversation. Requires explicit user
    *  consent — the widget only calls this after the user clicks the
    *  in-chat "Raise a ticket" chip. */
-  async raiseTicket(n, i) {
-    const l = `${this.baseUrl}${S}/conversations/${encodeURIComponent(n)}/raise-ticket`, a = await fetch(l, {
+  async raiseTicket(n, r) {
+    const l = `${this.baseUrl}${I}/conversations/${encodeURIComponent(n)}/raise-ticket`, a = await fetch(l, {
       method: "POST",
       headers: {
         "Content-Type": "application/json",
@@ -98,13 +107,13 @@ class Te {
         "X-DocGenLab-Visitor-Id": this.visitorId,
         ...this.endUserHash ? { "X-DocGenLab-User-Hash": this.endUserHash } : {}
       },
-      body: JSON.stringify(i)
+      body: JSON.stringify(r)
     });
     if (!a.ok) {
       let o = `raiseTicket failed: ${a.status}`;
       try {
         o = (await a.json()).detail || o;
-      } catch (s) {
+      } catch (c) {
       }
       throw new Error(o);
     }
@@ -114,7 +123,7 @@ class Te {
    *  to hydrate ticket cards on conversation reload and to power the
    *  "Manage tickets" modal. Optionally filtered by conversation. */
   async listTickets(n) {
-    const i = n ? `?conversation_id=${encodeURIComponent(n)}` : "", l = `${this.baseUrl}${S}/tickets${i}`, a = await fetch(l, {
+    const r = n ? `?conversation_id=${encodeURIComponent(n)}` : "", l = `${this.baseUrl}${I}/tickets${r}`, a = await fetch(l, {
       headers: {
         "X-DocGenLab-Key": this.agentKey,
         "X-DocGenLab-Visitor-Id": this.visitorId
@@ -124,8 +133,8 @@ class Te {
     return a.json();
   }
   /** Fetch the latest status of a ticket the user raised. */
-  async getTicket(n, i = !1) {
-    const l = `${this.baseUrl}${S}/tickets/${encodeURIComponent(n)}${i ? "?refresh=1" : ""}`, a = await fetch(l, {
+  async getTicket(n, r = !1) {
+    const l = `${this.baseUrl}${I}/tickets/${encodeURIComponent(n)}${r ? "?refresh=1" : ""}`, a = await fetch(l, {
       headers: {
         "X-DocGenLab-Key": this.agentKey,
         "X-DocGenLab-Visitor-Id": this.visitorId
@@ -136,8 +145,8 @@ class Te {
   }
   /** Fetch a video-source frame attached to a citation chunk.
    *  Same auth pattern as fetchImage. */
-  async fetchSourceFrame(n, i) {
-    const l = `${this.baseUrl}${S}/sources/${encodeURIComponent(n)}/frame?path=${encodeURIComponent(i)}&key=${encodeURIComponent(this.agentKey)}`, a = await fetch(l, {
+  async fetchSourceFrame(n, r) {
+    const l = `${this.baseUrl}${I}/sources/${encodeURIComponent(n)}/frame?path=${encodeURIComponent(r)}&key=${encodeURIComponent(this.agentKey)}`, a = await fetch(l, {
       method: "GET",
       headers: { "X-DocGenLab-Visitor-Id": this.visitorId }
     });
@@ -147,54 +156,54 @@ class Te {
   }
   /** Stream a chat response via SSE. Returns an abort fn the caller invokes
    *  to cancel the stream. */
-  streamChat(n, i) {
+  streamChat(n, r) {
     const l = new AbortController();
     return (async () => {
       try {
-        const a = await fetch(`${this.baseUrl}${S}/chat`, {
+        const a = await fetch(`${this.baseUrl}${I}/chat`, {
           method: "POST",
           signal: l.signal,
           headers: this.headers({ "Content-Type": "application/json", Accept: "text/event-stream" }),
           body: JSON.stringify(n)
         });
         if (!a.ok || !a.body) {
-          let d = `${a.status} ${a.statusText}`;
+          let u = `${a.status} ${a.statusText}`;
           try {
-            const h = await a.json();
-            d = (h == null ? void 0 : h.detail) || d;
-          } catch (h) {
+            const E = await a.json();
+            u = (E == null ? void 0 : E.detail) || u;
+          } catch (E) {
           }
-          i({ type: "error", error: d });
+          r({ type: "error", error: u });
           return;
         }
-        const o = a.body.getReader(), s = new TextDecoder();
-        let r = "";
+        const o = a.body.getReader(), c = new TextDecoder();
+        let i = "";
         for (; ; ) {
-          const { value: d, done: h } = await o.read();
-          if (h) break;
-          r += s.decode(d, { stream: !0 });
-          let w;
-          for (; (w = r.indexOf(`
+          const { value: u, done: E } = await o.read();
+          if (E) break;
+          i += c.decode(u, { stream: !0 });
+          let x;
+          for (; (x = i.indexOf(`
 
 `)) !== -1; ) {
-            const y = r.slice(0, w);
-            r = r.slice(w + 2);
-            const k = y.trim();
-            if (k.startsWith("data:"))
+            const N = i.slice(0, x);
+            i = i.slice(x + 2);
+            const y = N.trim();
+            if (y.startsWith("data:"))
               try {
-                const L = JSON.parse(k.slice(5).trim());
-                i(L);
-              } catch (L) {
+                const $ = JSON.parse(y.slice(5).trim());
+                r($);
+              } catch ($) {
               }
           }
         }
       } catch (a) {
-        (a == null ? void 0 : a.name) !== "AbortError" && i({ type: "error", error: (a == null ? void 0 : a.message) || String(a) });
+        (a == null ? void 0 : a.name) !== "AbortError" && r({ type: "error", error: (a == null ? void 0 : a.message) || String(a) });
       }
     })(), () => l.abort();
   }
 }
-const F = {
+const xe = "0.5.1", F = {
   apiBaseUrl: "https://api.docgenlab.com",
   position: "bottom-right",
   primary: "#4F46E5",
@@ -204,238 +213,254 @@ const F = {
   greeting: "How can I help you today?",
   greetingSub: "Ask anything about your uploaded documents. I'll only answer from what's in the knowledge base."
 };
-function le(t) {
-  var de, me, ge, ue, he, fe, pe, ke;
-  const n = t.apiBaseUrl || F.apiBaseUrl, i = t.enableImageUpload !== !1, l = j(null), a = `${t.agentKey}::${t.endUserId || ""}::${t.endUserHash || ""}`, o = j("");
-  (!l.current || o.current !== a) && (l.current = new Te({
+function re(t) {
+  var ue, ge, he, fe, pe, ke, Ee, be;
+  const n = t.apiBaseUrl || F.apiBaseUrl, r = t.enableImageUpload !== !1, l = j(null), a = `${t.agentKey}::${t.endUserId || ""}::${t.endUserHash || ""}`, o = j("");
+  (!l.current || o.current !== a) && (l.current = new Ae({
     agentKey: t.agentKey,
     apiBaseUrl: n,
     endUserId: t.endUserId,
     endUserHash: t.endUserHash
   }), o.current = a);
-  const s = l.current, [r, d] = f(null), [h, w] = f(null), y = (r == null ? void 0 : r.widget_config) || {}, k = {
-    position: t.position || y.position || F.position,
-    primary: ((de = t.theme) == null ? void 0 : de.primary) || y.primary_color || F.primary,
-    primaryText: ((me = t.theme) == null ? void 0 : me.primaryText) || y.primary_text_color || F.primaryText,
-    radius: ((ge = t.theme) == null ? void 0 : ge.radius) || y.radius || F.radius,
-    fontFamily: ((ue = t.theme) == null ? void 0 : ue.fontFamily) || F.fontFamily,
-    greeting: t.greeting || y.greeting || F.greeting,
-    agentName: t.agentName || y.agent_name || (r == null ? void 0 : r.name) || "Assistant",
-    agentAvatarUrl: t.agentAvatarUrl || y.agent_avatar_url || void 0,
-    launcherAvatarUrl: y.launcher_avatar_url || void 0,
-    hideBranding: (fe = (he = t.hideBranding) != null ? he : y.hide_branding) != null ? fe : !1,
-    openOnLoad: (ke = (pe = t.openOnLoad) != null ? pe : y.open_on_load) != null ? ke : !1
-  }, L = {
-    "--dgl-primary": k.primary,
-    "--dgl-primary-text": k.primaryText,
-    "--dgl-radius": k.radius,
-    "--dgl-font": k.fontFamily
-  }, [_, R] = f(k.openOnLoad), [C, P] = f(!1), [E, I] = f([]), [W, q] = f(""), [D, G] = f(!1), [K, J] = f(null), [re, Q] = f(null), [$, Z] = f(null), [H, ee] = f(!1), ie = j(null), te = j(null), X = j(""), V = j(null), [ae, ne] = f([]), [Ue, se] = f(!1);
+  const c = l.current, [i, u] = p(null), [E, x] = p(null), N = (i == null ? void 0 : i.widget_config) || {}, y = {
+    position: t.position || N.position || F.position,
+    primary: ((ue = t.theme) == null ? void 0 : ue.primary) || N.primary_color || F.primary,
+    primaryText: ((ge = t.theme) == null ? void 0 : ge.primaryText) || N.primary_text_color || F.primaryText,
+    radius: ((he = t.theme) == null ? void 0 : he.radius) || N.radius || F.radius,
+    fontFamily: ((fe = t.theme) == null ? void 0 : fe.fontFamily) || F.fontFamily,
+    greeting: t.greeting || N.greeting || F.greeting,
+    agentName: t.agentName || N.agent_name || (i == null ? void 0 : i.name) || "Assistant",
+    agentAvatarUrl: t.agentAvatarUrl || N.agent_avatar_url || void 0,
+    launcherAvatarUrl: N.launcher_avatar_url || void 0,
+    hideBranding: (ke = (pe = t.hideBranding) != null ? pe : N.hide_branding) != null ? ke : !1,
+    openOnLoad: (be = (Ee = t.openOnLoad) != null ? Ee : N.open_on_load) != null ? be : !1
+  }, $ = {
+    "--dgl-primary": y.primary,
+    "--dgl-primary-text": y.primaryText,
+    "--dgl-radius": y.radius,
+    "--dgl-font": y.fontFamily
+  }, [_, R] = p(y.openOnLoad), [U, K] = p(!1), [v, L] = p([]), [G, J] = p(""), [P, H] = p(!1), [O, V] = p(null), [se, Q] = p(null), [S, Z] = p(null), [X, ee] = p(!1), ce = j(null), te = j(null), Y = j(""), z = j(null), [ae, ne] = p([]), [Le, oe] = p(!1), [$e, le] = p(!1), [Ie, Se] = p([]);
   T(() => {
-    !_ || r || s.getAgent().then((m) => {
-      var b;
-      d(m), (b = t.onReady) == null || b.call(t, m);
-    }).catch((m) => {
-      var b;
-      w(m.message), (b = t.onError) == null || b.call(t, m.message);
+    !_ || i || c.getAgent().then((d) => {
+      var h;
+      u(d), (h = t.onReady) == null || h.call(t, d);
+    }).catch((d) => {
+      var h;
+      x(d.message), (h = t.onError) == null || h.call(t, d.message);
     });
-  }, [_, r, s, t]), T(() => {
+  }, [_, i, c, t]), T(() => {
     if (!_ || t.disableTicketing) return;
-    let m = !1;
-    return s.listTickets().then((b) => {
-      m || ne(b);
+    let d = !1;
+    return c.listTickets().then((h) => {
+      d || ne(h);
     }).catch(() => {
     }), () => {
-      m = !0;
+      d = !0;
     };
-  }, [_, s, t.disableTicketing]), T(() => {
+  }, [_, c, t.disableTicketing]), T(() => {
     if (!_) return;
-    const m = `dgl-chat:${t.agentKey}`, b = localStorage.getItem(m);
-    if (!b) return;
-    let x = !1;
+    const d = `dgl-chat:${t.agentKey}`, h = localStorage.getItem(d);
+    if (!h) return;
+    let g = !1;
     return (async () => {
       try {
-        const [v, p] = await Promise.all([
-          s.getConversation(b),
-          s.getTicketCardState(b).catch(() => null)
+        const [b, m] = await Promise.all([
+          c.getConversation(h),
+          c.getTicketCardState(h).catch(() => null)
         ]);
-        if (x) return;
-        const c = [];
-        for (const U of v.messages || [])
-          U.role === "user" ? c.push({
-            id: U.id,
+        if (g) return;
+        const s = [];
+        for (const C of b.messages || [])
+          C.role === "user" ? s.push({
+            id: C.id,
             role: "user",
-            content: U.content || "",
-            imagePath: U.image_path || void 0
-          }) : U.role === "assistant" && c.push({
-            id: U.id,
+            content: C.content || "",
+            imagePath: C.image_path || void 0
+          }) : C.role === "assistant" && s.push({
+            id: C.id,
             role: "assistant",
-            content: U.content || "",
-            citations: U.retrieved_chunks || void 0
+            content: C.content || "",
+            citations: C.retrieved_chunks || void 0
           });
-        if (p && p.kind && c.length) {
-          let U = -1;
-          for (let g = c.length - 1; g >= 0; g--)
-            if (c[g].role === "assistant") {
-              U = g;
+        if (m && m.kind && s.length) {
+          let C = -1;
+          for (let f = s.length - 1; f >= 0; f--)
+            if (s[f].role === "assistant") {
+              C = f;
               break;
             }
-          if (U >= 0) {
-            const g = c[U];
-            p.kind === "offer" && p.conversation_id && p.connector_type && p.connector_name ? g.ticketOffer = {
-              conversationId: p.conversation_id,
-              connectorType: p.connector_type,
-              connectorName: p.connector_name
-            } : p.kind === "existing" && p.ticket_id && p.status ? g.ticketExisting = {
-              ticketId: p.ticket_id,
-              externalNumber: p.external_ticket_number || null,
-              externalUrl: p.external_url || null,
-              status: p.status
-            } : p.kind === "created" && p.ticket_id && (g.ticketCreated = {
-              id: p.ticket_id,
-              externalNumber: p.external_ticket_number || null,
-              externalUrl: p.external_url || null
+          if (C >= 0) {
+            const f = s[C];
+            m.kind === "offer" && m.conversation_id && m.connector_type && m.connector_name ? f.ticketOffer = {
+              conversationId: m.conversation_id,
+              connectorType: m.connector_type,
+              connectorName: m.connector_name
+            } : m.kind === "existing" && m.ticket_id && m.status ? f.ticketExisting = {
+              ticketId: m.ticket_id,
+              externalNumber: m.external_ticket_number || null,
+              externalUrl: m.external_url || null,
+              status: m.status
+            } : m.kind === "created" && m.ticket_id && (f.ticketCreated = {
+              id: m.ticket_id,
+              externalNumber: m.external_ticket_number || null,
+              externalUrl: m.external_url || null
             });
           }
         }
-        J(b), I(c);
-      } catch (v) {
-        localStorage.removeItem(m);
+        V(h), L(s);
+      } catch (b) {
+        localStorage.removeItem(d);
       }
     })(), () => {
-      x = !0;
+      g = !0;
     };
-  }, [t.agentKey, s, _]), T(() => {
-    K && localStorage.setItem(`dgl-chat:${t.agentKey}`, K);
-  }, [K, t.agentKey]), T(() => {
-    V.current && (V.current.scrollTop = V.current.scrollHeight);
-  }, [E]);
-  const ce = be(() => {
-    $ && URL.revokeObjectURL($), Q(null), Z(null);
-  }, [$]), oe = be((m) => {
-    if (!m.type.startsWith("image/")) return;
-    const b = 10 * 1024 * 1024;
-    m.size > b || ($ && URL.revokeObjectURL($), Q(m), Z(URL.createObjectURL(m)));
-  }, [$]), Ce = async (m) => {
-    var p;
-    if (m.preventDefault(), !W.trim() || D || H) return;
-    const b = W.trim();
-    let x, v;
-    if (re) {
+  }, [t.agentKey, c, _]), T(() => {
+    O && localStorage.setItem(`dgl-chat:${t.agentKey}`, O);
+  }, [O, t.agentKey]), T(() => {
+    z.current && (z.current.scrollTop = z.current.scrollHeight);
+  }, [v]);
+  const de = ye(() => {
+    S && URL.revokeObjectURL(S), Q(null), Z(null);
+  }, [S]), me = ye((d) => {
+    if (!d.type.startsWith("image/")) return;
+    const h = 10 * 1024 * 1024;
+    d.size > h || (S && URL.revokeObjectURL(S), Q(d), Z(URL.createObjectURL(d)));
+  }, [S]), Te = async (d) => {
+    var m;
+    if (d.preventDefault(), !G.trim() || P || X) return;
+    const h = G.trim();
+    let g, b;
+    if (se) {
       try {
-        ee(!0), x = await s.uploadImage(re);
-      } catch (c) {
-        (p = t.onError) == null || p.call(t, (c == null ? void 0 : c.message) || "Image upload failed"), ee(!1);
+        ee(!0), g = await c.uploadImage(se);
+      } catch (s) {
+        (m = t.onError) == null || m.call(t, (s == null ? void 0 : s.message) || "Image upload failed"), ee(!1);
         return;
       }
-      ee(!1), v = $ || void 0;
+      ee(!1), b = S || void 0;
     }
-    q(""), X.current = "", I((c) => [
-      ...c,
-      { role: "user", content: b, imagePath: x, imagePreviewUrl: v },
+    J(""), Y.current = "", L((s) => [
+      ...s,
+      { role: "user", content: h, imagePath: g, imagePreviewUrl: b },
       { role: "assistant", content: "", streaming: !0 }
-    ]), G(!0), Q(null), Z(null), te.current = s.streamChat(
-      { message: b, conversation_id: K || void 0, image_path: x },
-      (c) => {
-        var U;
-        if (c.type === "conversation")
-          J(c.conversation_id);
-        else if (c.type === "token") {
-          X.current += c.content;
-          const g = X.current;
-          I((u) => u.map(
-            (N, Ie) => Ie === u.length - 1 && N.role === "assistant" ? { ...N, content: g } : N
+    ]), H(!0), Q(null), Z(null), te.current = c.streamChat(
+      { message: h, conversation_id: O || void 0, image_path: g },
+      (s) => {
+        var C;
+        if (s.type === "conversation")
+          V(s.conversation_id);
+        else if (s.type === "token") {
+          Y.current += s.content;
+          const f = Y.current;
+          L((k) => k.map(
+            (w, Fe) => Fe === k.length - 1 && w.role === "assistant" ? { ...w, content: f } : w
           ));
-        } else if (c.type === "citations")
-          I((g) => g.map(
-            (u, N) => N === g.length - 1 && u.role === "assistant" ? { ...u, citations: c.citations } : u
+        } else if (s.type === "citations")
+          L((f) => f.map(
+            (k, w) => w === f.length - 1 && k.role === "assistant" ? { ...k, citations: s.citations } : k
           ));
-        else if (c.type === "refused")
-          X.current = c.content, I((g) => g.map(
-            (u, N) => N === g.length - 1 && u.role === "assistant" ? { ...u, content: c.content, refused: !0 } : u
+        else if (s.type === "refused")
+          Y.current = s.content, L((f) => f.map(
+            (k, w) => w === f.length - 1 && k.role === "assistant" ? { ...k, content: s.content, refused: !0 } : k
           ));
-        else if (c.type === "ticket_offer") {
+        else if (s.type === "ticket_offer") {
           if (t.disableTicketing) return;
-          I((g) => g.map(
-            (u, N) => N === g.length - 1 && u.role === "assistant" ? {
-              ...u,
+          L((f) => f.map(
+            (k, w) => w === f.length - 1 && k.role === "assistant" ? {
+              ...k,
               ticketOffer: {
-                conversationId: c.conversation_id,
-                connectorType: c.connector_type,
-                connectorName: c.connector_name
+                conversationId: s.conversation_id,
+                connectorType: s.connector_type,
+                connectorName: s.connector_name
               }
-            } : u
+            } : k
           ));
-        } else if (c.type === "ticket_existing") {
+        } else if (s.type === "ticket_existing") {
           if (t.disableTicketing) return;
-          I((g) => g.map(
-            (u, N) => N === g.length - 1 && u.role === "assistant" ? {
-              ...u,
+          L((f) => f.map(
+            (k, w) => w === f.length - 1 && k.role === "assistant" ? {
+              ...k,
               ticketExisting: {
-                ticketId: c.ticket_id,
-                externalNumber: c.external_ticket_number,
-                externalUrl: c.external_url,
-                status: c.status
+                ticketId: s.ticket_id,
+                externalNumber: s.external_ticket_number,
+                externalUrl: s.external_url,
+                status: s.status
               }
-            } : u
+            } : k
           ));
-        } else c.type === "ticket_status_card" ? I((g) => g.map(
-          (u, N) => N === g.length - 1 && u.role === "assistant" ? {
-            ...u,
+        } else s.type === "ticket_status_card" ? L((f) => f.map(
+          (k, w) => w === f.length - 1 && k.role === "assistant" ? {
+            ...k,
             ticketStatus: {
-              ticketId: c.ticket_id,
-              externalNumber: c.external_number,
-              externalUrl: c.external_url,
-              status: c.status,
-              title: c.title,
-              priority: c.priority,
-              lastUpdate: c.last_update,
-              assignedTo: c.assigned_to,
-              createdAt: c.created_at
+              ticketId: s.ticket_id,
+              externalNumber: s.external_number,
+              externalUrl: s.external_url,
+              status: s.status,
+              title: s.title,
+              priority: s.priority,
+              lastUpdate: s.last_update,
+              assignedTo: s.assigned_to,
+              createdAt: s.created_at
             }
-          } : u
-        )) : c.type === "done" ? (I((g) => g.map(
-          (u, N) => N === g.length - 1 && u.role === "assistant" ? { ...u, streaming: !1, id: c.message_id, cacheHit: c.cache_hit } : u
-        )), G(!1)) : c.type === "error" && (I((g) => g.map(
-          (u, N) => N === g.length - 1 && u.role === "assistant" ? { ...u, content: `Error: ${c.error}`, streaming: !1, refused: !0 } : u
-        )), G(!1), (U = t.onError) == null || U.call(t, c.error));
+          } : k
+        )) : s.type === "done" ? (L((f) => f.map(
+          (k, w) => w === f.length - 1 && k.role === "assistant" ? { ...k, streaming: !1, id: s.message_id, cacheHit: s.cache_hit } : k
+        )), H(!1)) : s.type === "error" && (L((f) => f.map(
+          (k, w) => w === f.length - 1 && k.role === "assistant" ? { ...k, content: `Error: ${s.error}`, streaming: !1, refused: !0 } : k
+        )), H(!1), (C = t.onError) == null || C.call(t, s.error));
       }
     );
-  }, Le = () => {
-    te.current && te.current(), I([]), J(null), G(!1), localStorage.removeItem(`dgl-chat:${t.agentKey}`), ce();
+  }, Re = () => {
+    te.current && te.current(), L([]), V(null), H(!1), localStorage.removeItem(`dgl-chat:${t.agentKey}`), de();
   };
-  return /* @__PURE__ */ e.createElement("div", { className: `dgl-root dgl-pos-${k.position}`, style: L }, _ && /* @__PURE__ */ e.createElement("div", { className: `dgl-panel ${C ? "dgl-panel-expanded" : ""}` }, /* @__PURE__ */ e.createElement("div", { className: "dgl-header" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-header-info" }, k.agentAvatarUrl ? /* @__PURE__ */ e.createElement("img", { src: k.agentAvatarUrl, alt: "", className: "dgl-avatar" }) : /* @__PURE__ */ e.createElement("div", { className: "dgl-avatar dgl-avatar-fallback dgl-avatar-fallback-light" }, k.agentName.slice(0, 1).toUpperCase()), /* @__PURE__ */ e.createElement("div", { className: "dgl-header-text" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-title" }, k.agentName), (r == null ? void 0 : r.org_name) && /* @__PURE__ */ e.createElement("div", { className: "dgl-subtitle" }, r.org_name))), /* @__PURE__ */ e.createElement("div", { className: "dgl-header-actions" }, !t.disableTicketing && ae.length > 0 && /* @__PURE__ */ e.createElement(
+  return /* @__PURE__ */ e.createElement("div", { className: `dgl-root dgl-pos-${y.position}`, style: $ }, _ && /* @__PURE__ */ e.createElement("div", { className: `dgl-panel ${U ? "dgl-panel-expanded" : ""}` }, /* @__PURE__ */ e.createElement("div", { className: "dgl-header" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-header-info" }, y.agentAvatarUrl ? /* @__PURE__ */ e.createElement("img", { src: y.agentAvatarUrl, alt: "", className: "dgl-avatar" }) : /* @__PURE__ */ e.createElement("div", { className: "dgl-avatar dgl-avatar-fallback dgl-avatar-fallback-light" }, y.agentName.slice(0, 1).toUpperCase()), /* @__PURE__ */ e.createElement("div", { className: "dgl-header-text" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-title" }, y.agentName), (i == null ? void 0 : i.org_name) && /* @__PURE__ */ e.createElement("div", { className: "dgl-subtitle" }, i.org_name))), /* @__PURE__ */ e.createElement("div", { className: "dgl-header-actions" }, /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
-      onClick: () => se(!0),
-      className: "dgl-tix-btn",
+      onClick: async () => {
+        le(!0);
+        try {
+          const d = await c.listConversations();
+          Se(d);
+        } catch (d) {
+        }
+      },
+      className: "dgl-icon-btn",
+      title: "All chats",
+      "aria-label": "All chats"
+    },
+    ot()
+  ), !t.disableTicketing && /* @__PURE__ */ e.createElement(
+    "button",
+    {
+      type: "button",
+      onClick: () => oe(!0),
+      className: "dgl-icon-btn dgl-icon-btn-with-badge",
       title: "Your tickets",
       "aria-label": "Your tickets"
     },
-    M(),
-    /* @__PURE__ */ e.createElement("span", null, "Tickets"),
-    /* @__PURE__ */ e.createElement("span", { className: "dgl-tix-btn-badge" }, ae.length)
+    D(),
+    ae.length > 0 && /* @__PURE__ */ e.createElement("span", { className: "dgl-icon-badge" }, ae.length)
   ), /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
-      onClick: Le,
+      onClick: Re,
       className: "dgl-icon-btn",
       title: "New chat",
       "aria-label": "New chat"
     },
-    Je()
+    nt()
   ), /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
-      onClick: () => P((m) => !m),
+      onClick: () => K((d) => !d),
       className: "dgl-icon-btn dgl-hide-on-mobile",
-      title: C ? "Restore size" : "Expand view",
-      "aria-label": C ? "Restore size" : "Expand view"
+      title: U ? "Restore size" : "Expand view",
+      "aria-label": U ? "Restore size" : "Expand view"
     },
-    C ? tt() : et()
+    U ? st() : it()
   ), /* @__PURE__ */ e.createElement(
     "button",
     {
@@ -445,102 +470,134 @@ function le(t) {
       title: "Close",
       "aria-label": "Close"
     },
-    Y()
-  ))), Ue && /* @__PURE__ */ e.createElement(
-    Ve,
+    W()
+  ))), $e && /* @__PURE__ */ e.createElement(
+    Ze,
+    {
+      chats: Ie,
+      currentConvId: O,
+      onClose: () => le(!1),
+      onPick: async (d) => {
+        if (le(!1), d !== O)
+          try {
+            const [h, g] = await Promise.all([
+              c.getConversation(d),
+              c.getTicketCardState(d).catch(() => null)
+            ]), b = [];
+            for (const m of h.messages || [])
+              m.role === "user" ? b.push({ id: m.id, role: "user", content: m.content || "", imagePath: m.image_path || void 0 }) : m.role === "assistant" && b.push({ id: m.id, role: "assistant", content: m.content || "", citations: m.retrieved_chunks || void 0 });
+            if (g && g.kind && b.length) {
+              for (let m = b.length - 1; m >= 0; m--)
+                if (b[m].role === "assistant") {
+                  const s = b[m];
+                  g.kind === "offer" && g.conversation_id && g.connector_type && g.connector_name ? s.ticketOffer = { conversationId: g.conversation_id, connectorType: g.connector_type, connectorName: g.connector_name } : g.kind === "existing" && g.ticket_id && g.status ? s.ticketExisting = { ticketId: g.ticket_id, externalNumber: g.external_ticket_number || null, externalUrl: g.external_url || null, status: g.status } : g.kind === "created" && g.ticket_id && (s.ticketCreated = { id: g.ticket_id, externalNumber: g.external_ticket_number || null, externalUrl: g.external_url || null });
+                  break;
+                }
+            }
+            V(d), L(b);
+          } catch (h) {
+          }
+      }
+    }
+  ), Le && /* @__PURE__ */ e.createElement(
+    Qe,
     {
       tickets: ae,
-      onClose: () => se(!1),
+      onClose: () => oe(!1),
       onRefresh: async () => {
         try {
-          const m = await s.listTickets();
-          ne(m);
-        } catch (m) {
+          const d = await c.listTickets(), h = /* @__PURE__ */ new Set(["open", "pending", "in_progress", "on_hold"]), g = d.filter((s) => h.has((s.status || "open").toLowerCase())), b = await Promise.all(
+            g.map((s) => c.getTicket(s.id, !0).catch(() => null))
+          ), m = /* @__PURE__ */ new Map();
+          b.forEach((s) => {
+            s && m.set(s.id, s);
+          }), ne(d.map((s) => m.get(s.id) || s));
+        } catch (d) {
         }
       }
     }
-  ), /* @__PURE__ */ e.createElement("div", { className: "dgl-messages", ref: V }, E.length === 0 && !h && /* @__PURE__ */ e.createElement("div", { className: "dgl-empty" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-empty-icon" }, _e()), /* @__PURE__ */ e.createElement("div", { className: "dgl-empty-text" }, k.greeting), /* @__PURE__ */ e.createElement("div", { className: "dgl-empty-sub" }, (r == null ? void 0 : r.description) || F.greetingSub)), h && /* @__PURE__ */ e.createElement("div", { className: "dgl-error" }, "Couldn't load the assistant: ", h), E.map((m, b) => /* @__PURE__ */ e.createElement(
-    Re,
+  ), /* @__PURE__ */ e.createElement("div", { className: "dgl-messages", ref: z }, v.length === 0 && !E && /* @__PURE__ */ e.createElement("div", { className: "dgl-empty" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-empty-icon" }, Ue()), /* @__PURE__ */ e.createElement("div", { className: "dgl-empty-text" }, y.greeting), /* @__PURE__ */ e.createElement("div", { className: "dgl-empty-sub" }, (i == null ? void 0 : i.description) || F.greetingSub)), E && /* @__PURE__ */ e.createElement("div", { className: "dgl-error" }, "Couldn't load the assistant: ", E), v.map((d, h) => /* @__PURE__ */ e.createElement(
+    Me,
     {
-      key: b,
-      message: m,
-      client: s,
-      isLast: b === E.length - 1,
-      agentAvatarUrl: k.agentAvatarUrl,
-      onPickFollowup: (x) => {
-        q(x);
+      key: h,
+      message: d,
+      client: c,
+      isLast: h === v.length - 1,
+      agentAvatarUrl: y.agentAvatarUrl,
+      onPickFollowup: (g) => {
+        J(g);
       },
       defaultEmail: t.endUserEmail,
       defaultPhone: t.endUserPhone,
-      conversationId: K || void 0,
-      onTicketCreated: (x, v) => {
-        I((p) => p.map((c) => c === x ? {
-          ...c,
+      conversationId: O || void 0,
+      onTicketCreated: (g, b) => {
+        L((m) => m.map((s) => s === g ? {
+          ...s,
           // Either an existing-issue card OR a fresh offer
           // can land here — clear both, render created.
           ticketOffer: void 0,
           ticketExisting: void 0,
           ticketCreated: {
-            id: v.id,
-            externalNumber: v.external_ticket_number,
-            externalUrl: v.external_url
+            id: b.id,
+            externalNumber: b.external_ticket_number,
+            externalUrl: b.external_url
           }
-        } : c)), ne((p) => [v, ...p.filter((c) => c.id !== v.id)]);
+        } : s)), ne((m) => [b, ...m.filter((s) => s.id !== b.id)]);
       }
     }
-  ))), /* @__PURE__ */ e.createElement("form", { className: "dgl-composer", onSubmit: Ce }, $ && /* @__PURE__ */ e.createElement("div", { className: "dgl-staged-image" }, /* @__PURE__ */ e.createElement("img", { src: $, alt: "attachment" }), /* @__PURE__ */ e.createElement(
+  ))), /* @__PURE__ */ e.createElement("form", { className: "dgl-composer", onSubmit: Te }, S && /* @__PURE__ */ e.createElement("div", { className: "dgl-staged-image" }, /* @__PURE__ */ e.createElement("img", { src: S, alt: "attachment" }), /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
-      onClick: ce,
+      onClick: de,
       className: "dgl-staged-remove",
       "aria-label": "Remove image"
     },
-    Y()
-  )), /* @__PURE__ */ e.createElement("div", { className: "dgl-composer-row" }, i && /* @__PURE__ */ e.createElement(e.Fragment, null, /* @__PURE__ */ e.createElement(
+    W()
+  )), /* @__PURE__ */ e.createElement("div", { className: "dgl-composer-row" }, r && /* @__PURE__ */ e.createElement(e.Fragment, null, /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
       className: "dgl-icon-btn",
       onClick: () => {
-        var m;
-        return (m = ie.current) == null ? void 0 : m.click();
+        var d;
+        return (d = ce.current) == null ? void 0 : d.click();
       },
-      disabled: D || H,
+      disabled: P || X,
       title: "Attach image",
       "aria-label": "Attach image"
     },
-    Ze()
+    rt()
   ), /* @__PURE__ */ e.createElement(
     "input",
     {
-      ref: ie,
+      ref: ce,
       type: "file",
       accept: "image/png,image/jpeg,image/webp,image/gif",
       style: { display: "none" },
-      onChange: (m) => {
-        var x;
-        const b = (x = m.target.files) == null ? void 0 : x[0];
-        b && oe(b), m.target && (m.target.value = "");
+      onChange: (d) => {
+        var g;
+        const h = (g = d.target.files) == null ? void 0 : g[0];
+        h && me(h), d.target && (d.target.value = "");
       }
     }
   )), /* @__PURE__ */ e.createElement(
     "input",
     {
       className: "dgl-input",
-      value: W,
-      onChange: (m) => q(m.target.value),
-      placeholder: D ? "Thinking…" : $ ? "Describe what to know about this image…" : "Type your question…",
-      disabled: D,
-      onPaste: (m) => {
-        var x;
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-        const b = Array.from(((x = m.clipboardData) == null ? void 0 : x.items) || []).find(
-          (v) => v.kind === "file" && v.type.startsWith("image/")
+      value: G,
+      onChange: (d) => J(d.target.value),
+      placeholder: P ? "Thinking…" : S ? "Describe what to know about this image…" : "Type your question…",
+      disabled: P,
+      onPaste: (d) => {
+        var g;
+        if (!r) return;
+        const h = Array.from(((g = d.clipboardData) == null ? void 0 : g.items) || []).find(
+          (b) => b.kind === "file" && b.type.startsWith("image/")
         );
-        if (b) {
-          const v = b.getAsFile();
-          v && (m.preventDefault(), oe(v));
+        if (h) {
+          const b = h.getAsFile();
+          b && (d.preventDefault(), me(b));
         }
       }
     }
@@ -549,105 +606,105 @@ function le(t) {
     {
       type: "submit",
       className: "dgl-send-btn",
-      disabled: !W.trim() || D || H,
+      disabled: !G.trim() || P || X,
       "aria-label": "Send"
     },
-    D || H ? z() : Qe()
-  )), !k.hideBranding && /* @__PURE__ */ e.createElement("div", { className: "dgl-branding" }, "Powered by ", /* @__PURE__ */ e.createElement("a", { href: "https://docgenlab.com", target: "_blank", rel: "noopener noreferrer" }, "DocGenLab")))), /* @__PURE__ */ e.createElement(
+    P || X ? q() : lt()
+  )), !y.hideBranding && /* @__PURE__ */ e.createElement("div", { className: "dgl-branding" }, "Powered by ", /* @__PURE__ */ e.createElement("a", { href: "https://docgenlab.com", target: "_blank", rel: "noopener noreferrer" }, "DocGenLab"), /* @__PURE__ */ e.createElement("span", { className: "dgl-branding-version", title: `Widget version ${xe}` }, "v", xe)))), /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
       className: "dgl-launcher",
-      onClick: () => R((m) => !m),
+      onClick: () => R((d) => !d),
       "aria-label": _ ? "Close chat" : "Open chat"
     },
-    _ ? qe() : k.launcherAvatarUrl ? /* @__PURE__ */ e.createElement("img", { src: k.launcherAvatarUrl, alt: "", className: "dgl-launcher-avatar" }) : ze()
+    _ ? at() : y.launcherAvatarUrl ? /* @__PURE__ */ e.createElement("img", { src: y.launcherAvatarUrl, alt: "", className: "dgl-launcher-avatar" }) : tt()
   ));
 }
-function Re({
+function Me({
   message: t,
   client: n,
-  isLast: i,
+  isLast: r,
   agentAvatarUrl: l,
   onPickFollowup: a,
   defaultEmail: o,
-  defaultPhone: s,
-  conversationId: r,
-  onTicketCreated: d
+  defaultPhone: c,
+  conversationId: i,
+  onTicketCreated: u
 }) {
-  var y;
+  var N;
   if (t.role === "user")
-    return /* @__PURE__ */ e.createElement("div", { className: "dgl-msg dgl-msg-user" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-bubble dgl-bubble-user" }, (t.imagePath || t.imagePreviewUrl) && /* @__PURE__ */ e.createElement(Be, { client: n, imagePath: t.imagePath, previewUrl: t.imagePreviewUrl }), t.content));
-  const h = Me(t.content), w = t.streaming ? [] : je(t.content);
-  return /* @__PURE__ */ e.createElement("div", { className: "dgl-msg dgl-msg-assistant" }, l ? /* @__PURE__ */ e.createElement("img", { src: l, className: "dgl-avatar", alt: "" }) : /* @__PURE__ */ e.createElement("div", { className: "dgl-avatar dgl-avatar-fallback" }, _e()), /* @__PURE__ */ e.createElement("div", { className: "dgl-msg-body" }, t.refused ? /* @__PURE__ */ e.createElement("div", { className: "dgl-refused" }, h) : t.ticketStatus ? (
+    return /* @__PURE__ */ e.createElement("div", { className: "dgl-msg dgl-msg-user" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-bubble dgl-bubble-user" }, (t.imagePath || t.imagePreviewUrl) && /* @__PURE__ */ e.createElement(je, { client: n, imagePath: t.imagePath, previewUrl: t.imagePreviewUrl }), t.content));
+  const E = He(t.content), x = t.streaming ? [] : Ge(t.content);
+  return /* @__PURE__ */ e.createElement("div", { className: "dgl-msg dgl-msg-assistant" }, l ? /* @__PURE__ */ e.createElement("img", { src: l, className: "dgl-avatar", alt: "" }) : /* @__PURE__ */ e.createElement("div", { className: "dgl-avatar dgl-avatar-fallback" }, Ue()), /* @__PURE__ */ e.createElement("div", { className: "dgl-msg-body" }, t.refused ? /* @__PURE__ */ e.createElement("div", { className: "dgl-refused" }, E) : t.ticketStatus ? (
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+    r
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-  for (const r of t) {
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+function De({ citations: t, client: n }) {
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+function He(t) {
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 }
-function Ke() {
+function Xe() {
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 }
-const A = {
+const M = {
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-}, we = {
+}, Ce = {
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   medium: { bg: "#dbeafe", fg: "#1e40af" },
   high: { bg: "#fef3c7", fg: "#92400e" },
   urgent: { bg: "#fee2e2", fg: "#991b1b" }
 };
-function xe(t) {
+function ie(t) {
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-  const n = new Date(t), i = Date.now() - n.getTime();
-  if (Number.isNaN(i)) return t;
-  const l = Math.floor(i / 6e4);
+  const n = new Date(t), r = Date.now() - n.getTime();
+  if (Number.isNaN(r)) return t;
+  const l = Math.floor(r / 6e4);
   if (l < 1) return "just now";
   if (l < 60) return `${l}m ago`;
   const a = Math.floor(l / 60);
@@ -811,41 +868,41 @@ function xe(t) {
   const o = Math.floor(a / 24);
   return o < 7 ? `${o}d ago` : n.toLocaleDateString();
 }
-function We({
+function Ye({
   client: t,
   offer: n,
-  defaultEmail: i,
+  defaultEmail: r,
   defaultPhone: l,
   onCreated: a
 }) {
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+  const [o, c] = p(r || ""), [i, u] = p(l || ""), [E, x] = p(!r), [N, y] = p("medium"), [$, _] = p(!1), [R, U] = p(null), K = async () => {
     if (!o.trim()) {
-      C("Email is required so the team can follow up.");
+      U("Email is required so the team can follow up.");
       return;
     }
-    _(!0), C(null);
+    _(!0), U(null);
     try {
-      const E = await t.raiseTicket(n.conversationId, {
+      const v = await t.raiseTicket(n.conversationId, {
         consent: !0,
         end_user_email: o.trim(),
-        end_user_phone: r.trim() || void 0,
-        priority: y
+        end_user_phone: i.trim() || void 0,
+        priority: N
       });
-      a(E);
-    } catch (E) {
-      C((E == null ? void 0 : E.message) || "Could not create ticket. Try again.");
+      a(v);
+    } catch (v) {
+      U((v == null ? void 0 : v.message) || "Could not create ticket. Try again.");
     } finally {
       _(!1);
     }
   };
-  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: "linear-gradient(90deg,#6366f1,#8b5cf6)" } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: "linear-gradient(135deg,#6366f1,#8b5cf6,#ec4899)" } }, M()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow" }, "Support escalation"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "Need a human to look at this?"))), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-desc" }, "We'll summarise this chat and raise a ticket. Our team will follow up on the email below."), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-form-grid" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label" }, "Reply to"), h ? /* @__PURE__ */ e.createElement(
+  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: "linear-gradient(90deg,#6366f1,#8b5cf6)" } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: "linear-gradient(135deg,#6366f1,#8b5cf6,#ec4899)" } }, D()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow" }, "Support escalation"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "Need a human to look at this?"))), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-desc" }, "We'll summarise this chat and raise a ticket. Our team will follow up on the email below."), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-form-grid" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label" }, "Reply to"), E ? /* @__PURE__ */ e.createElement(
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       type: "email",
       className: "dgl-ticket-input",
       value: o,
-      onChange: (E) => s(E.target.value),
-      onBlur: () => o && w(!1),
+      onChange: (v) => c(v.target.value),
+      onBlur: () => o && x(!1),
       placeholder: "you@example.com",
       autoFocus: !0
     }
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     {
       type: "button",
       className: "dgl-ticket-email-link",
-      onClick: () => w(!0),
+      onClick: () => x(!0),
       title: "Click to change"
     },
     o || "Set email",
@@ -864,8 +921,8 @@ function We({
     "select",
     {
       className: "dgl-ticket-input",
-      value: y,
-      onChange: (E) => k(E.target.value)
+      value: N,
+      onChange: (v) => y(v.target.value)
     },
     /* @__PURE__ */ e.createElement("option", { value: "low" }, "Low"),
     /* @__PURE__ */ e.createElement("option", { value: "medium" }, "Medium"),
@@ -876,65 +933,65 @@ function We({
     {
       type: "button",
       className: "dgl-ticket-submit",
-      onClick: P,
-      disabled: L || !o.trim()
+      onClick: K,
+      disabled: $ || !o.trim()
     },
-    L ? z() : M(),
-    /* @__PURE__ */ e.createElement("span", null, L ? "Submitting…" : "Submit ticket")
+    $ ? q() : D(),
+    /* @__PURE__ */ e.createElement("span", null, $ ? "Submitting…" : "Submit ticket")
   ))));
 }
-function Ge({ created: t }) {
-  const n = A.open;
-  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: "linear-gradient(90deg,#10b981,#14b8a6)" } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: "linear-gradient(135deg,#10b981,#14b8a6)" } }, Ye()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow", style: { color: "#059669" } }, "Ticket created"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "#", t.externalNumber || t.id.slice(0, 8))), t.externalUrl && /* @__PURE__ */ e.createElement("a", { className: "dgl-ticket-open-btn", href: t.externalUrl, target: "_blank", rel: "noopener noreferrer" }, "Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-pills" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: n.pillBg, color: n.pillFg } }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: n.iconBg } }), " Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-desc" }, "Support team has been notified — they'll follow up directly on your email.")));
+function ze({ created: t }) {
+  const n = M.open;
+  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: "linear-gradient(90deg,#10b981,#14b8a6)" } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: "linear-gradient(135deg,#10b981,#14b8a6)" } }, et()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow", style: { color: "#059669" } }, "Ticket created"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "#", t.externalNumber || t.id.slice(0, 8))), t.externalUrl && /* @__PURE__ */ e.createElement("a", { className: "dgl-ticket-open-btn", href: t.externalUrl, target: "_blank", rel: "noopener noreferrer" }, "Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-pills" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: n.pillBg, color: n.pillFg } }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: n.iconBg } }), " Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-desc" }, "Support team has been notified — they'll follow up directly on your email.")));
 }
-function He({
+function qe({
   existing: t,
   client: n,
-  conversationId: i,
+  conversationId: r,
   defaultEmail: l,
   defaultPhone: a,
   onNewTicketRaised: o
 }) {
-  const s = A[t.status] || A.open, [r, d] = f(!1), [h, w] = f(l || ""), [y, k] = f("medium"), [L, _] = f(!1), [R, C] = f(null), P = async () => {
-    if (!h.trim()) {
-      C("Email is required so the team can follow up.");
+  const c = M[t.status] || M.open, [i, u] = p(!1), [E, x] = p(l || ""), [N, y] = p("medium"), [$, _] = p(!1), [R, U] = p(null), K = async () => {
+    if (!E.trim()) {
+      U("Email is required so the team can follow up.");
       return;
     }
-    if (!i) {
-      C("Conversation not available yet.");
+    if (!r) {
+      U("Conversation not available yet.");
       return;
     }
-    _(!0), C(null);
+    _(!0), U(null);
     try {
-      const E = await n.raiseTicket(i, {
+      const v = await n.raiseTicket(r, {
         consent: !0,
-        end_user_email: h.trim(),
+        end_user_email: E.trim(),
         end_user_phone: a || void 0,
-        priority: y,
+        priority: N,
         force_new: !0
       });
-      o == null || o(E);
-    } catch (E) {
-      C((E == null ? void 0 : E.message) || "Could not create ticket. Try again.");
+      o == null || o(v);
+    } catch (v) {
+      U((v == null ? void 0 : v.message) || "Could not create ticket. Try again.");
     } finally {
       _(!1);
     }
   };
-  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: s.stripe } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: s.iconBg } }, M()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow" }, "We're already on it"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "#", t.externalNumber || t.ticketId.slice(0, 8))), t.externalUrl && /* @__PURE__ */ e.createElement("a", { className: "dgl-ticket-open-btn", href: t.externalUrl, target: "_blank", rel: "noopener noreferrer" }, "Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-pills" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: s.pillBg, color: s.pillFg } }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: s.iconBg } }), " ", s.label)), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-desc" }, "A ticket has already been raised for this conversation. Our team will follow up — no need to file another."), r ? /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-diff-form" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label", style: { marginTop: 4 } }, "File a separate ticket for a new issue"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-form-grid" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label" }, "Reply to"), /* @__PURE__ */ e.createElement(
+  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: c.stripe } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: c.iconBg } }, D()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow" }, "We're already on it"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "#", t.externalNumber || t.ticketId.slice(0, 8))), t.externalUrl && /* @__PURE__ */ e.createElement("a", { className: "dgl-ticket-open-btn", href: t.externalUrl, target: "_blank", rel: "noopener noreferrer" }, "Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-pills" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: c.pillBg, color: c.pillFg } }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: c.iconBg } }), " ", c.label)), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-desc" }, "A ticket has already been raised for this conversation. Our team will follow up — no need to file another."), i ? /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-diff-form" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label", style: { marginTop: 4 } }, "File a separate ticket for a new issue"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-form-grid" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label" }, "Reply to"), /* @__PURE__ */ e.createElement(
     "input",
     {
       type: "email",
       className: "dgl-ticket-input",
-      value: h,
-      onChange: (E) => w(E.target.value),
+      value: E,
+      onChange: (v) => x(v.target.value),
       placeholder: "you@example.com"
     }
   )), /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-field-label" }, "Priority"), /* @__PURE__ */ e.createElement(
     "select",
     {
       className: "dgl-ticket-input",
-      value: y,
-      onChange: (E) => k(E.target.value)
+      value: N,
+      onChange: (v) => y(v.target.value)
     },
     /* @__PURE__ */ e.createElement("option", { value: "low" }, "Low"),
     /* @__PURE__ */ e.createElement("option", { value: "medium" }, "Medium"),
@@ -945,7 +1002,7 @@ function He({
     {
       type: "button",
       className: "dgl-ticket-diff-cancel",
-      onClick: () => d(!1)
+      onClick: () => u(!1)
     },
     "Cancel"
   ), /* @__PURE__ */ e.createElement(
@@ -953,51 +1010,51 @@ function He({
     {
       type: "button",
       className: "dgl-ticket-submit",
-      onClick: P,
-      disabled: L || !h.trim()
+      onClick: K,
+      disabled: $ || !E.trim()
     },
-    L ? z() : M(),
-    /* @__PURE__ */ e.createElement("span", null, L ? "Submitting…" : "Submit new ticket")
+    $ ? q() : D(),
+    /* @__PURE__ */ e.createElement("span", null, $ ? "Submitting…" : "Submit new ticket")
   ))) : /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
       className: "dgl-ticket-diff-link",
-      onClick: () => d(!0)
+      onClick: () => u(!0)
     },
     "Different issue? Raise new ticket →"
   )));
 }
-function Xe({
+function Je({
   ticket: t
 }) {
-  const n = A[t.status] || A.open, i = we[(t.priority || "medium").toLowerCase()] || we.medium;
-  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: n.stripe } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: n.iconBg } }, M()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow" }, "Support ticket"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "#", t.externalNumber || t.ticketId.slice(0, 8))), t.externalUrl && /* @__PURE__ */ e.createElement("a", { className: "dgl-ticket-open-btn", href: t.externalUrl, target: "_blank", rel: "noopener noreferrer" }, "Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-pills" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: n.pillBg, color: n.pillFg } }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: n.iconBg } }), " ", n.label), /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: i.bg, color: i.fg } }, t.priority || "medium", " priority")), t.title && /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body-title" }, t.title), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-grid" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-label" }, "Last update"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-value" }, xe(t.lastUpdate))), /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-label" }, "Assigned to"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-value" }, t.assignedTo || "Unassigned")))));
+  const n = M[t.status] || M.open, r = Ce[(t.priority || "medium").toLowerCase()] || Ce.medium;
+  return /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-stripe", style: { background: n.stripe } }), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-head" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-icon", style: { background: n.iconBg } }, D()), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-titles" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-eyebrow" }, "Support ticket"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-title" }, "#", t.externalNumber || t.ticketId.slice(0, 8))), t.externalUrl && /* @__PURE__ */ e.createElement("a", { className: "dgl-ticket-open-btn", href: t.externalUrl, target: "_blank", rel: "noopener noreferrer" }, "Open")), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-pills" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: n.pillBg, color: n.pillFg } }, /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: n.iconBg } }), " ", n.label), /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill", style: { background: r.bg, color: r.fg } }, t.priority || "medium", " priority")), t.title && /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-card-body-title" }, t.title), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-grid" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-label" }, "Last update"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-value" }, ie(t.lastUpdate))), /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-label" }, "Assigned to"), /* @__PURE__ */ e.createElement("div", { className: "dgl-ticket-meta-value" }, t.assignedTo || "Unassigned")))));
 }
-function Ve({
+function Qe({
   tickets: t,
   onClose: n,
-  onRefresh: i
+  onRefresh: r
 }) {
-  const [l, a] = f(!1);
+  const [l, a] = p(!1);
   T(() => {
-    const r = (d) => {
-      d.key === "Escape" && n();
+    const i = (u) => {
+      u.key === "Escape" && n();
     };
-    return window.addEventListener("keydown", r), () => window.removeEventListener("keydown", r);
+    return window.addEventListener("keydown", i), () => window.removeEventListener("keydown", i);
   }, [n]);
   const o = async () => {
     a(!0);
     try {
-      await i();
+      await r();
     } finally {
       a(!1);
     }
-  }, s = [...t].sort((r, d) => {
-    const h = r.created_at ? new Date(r.created_at).getTime() : 0;
-    return (d.created_at ? new Date(d.created_at).getTime() : 0) - h;
+  }, c = [...t].sort((i, u) => {
+    const E = i.created_at ? new Date(i.created_at).getTime() : 0;
+    return (u.created_at ? new Date(u.created_at).getTime() : 0) - E;
   });
-  return /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-backdrop", onClick: n }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal", onClick: (r) => r.stopPropagation() }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-header" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-title" }, "Your tickets"), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-sub" }, t.length === 0 ? "No tickets yet" : `${t.length} ticket${t.length === 1 ? "" : "s"} on this assistant`)), /* @__PURE__ */ e.createElement("div", { style: { display: "flex", gap: 4 } }, /* @__PURE__ */ e.createElement(
+  return /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-backdrop", onClick: n }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal", onClick: (i) => i.stopPropagation() }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-header" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-title" }, "Your tickets"), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-sub" }, t.length === 0 ? "No tickets yet" : `${t.length} ticket${t.length === 1 ? "" : "s"} on this assistant`)), /* @__PURE__ */ e.createElement("div", { style: { display: "flex", gap: 4 } }, /* @__PURE__ */ e.createElement(
     "button",
     {
       type: "button",
@@ -1008,7 +1065,7 @@ function Ve({
       disabled: l,
       style: { color: "#475569" }
     },
-    l ? z() : at()
+    l ? q() : ct()
   ), /* @__PURE__ */ e.createElement(
     "button",
     {
@@ -1019,86 +1076,127 @@ function Ve({
       "aria-label": "Close",
       style: { color: "#475569" }
     },
-    Y()
-  ))), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-list" }, s.length === 0 ? /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-empty" }, "You haven't raised any support tickets here yet. They'll show up here once you do.") : s.map((r) => {
-    const d = A[r.status] || A.open;
-    return /* @__PURE__ */ e.createElement("div", { key: r.id, className: "dgl-tix-row" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-row-head" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-tix-row-num" }, "#", r.external_ticket_number || r.id.slice(0, 8)), /* @__PURE__ */ e.createElement(
+    W()
+  ))), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-list" }, c.length === 0 ? /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-empty" }, "You haven't raised any support tickets here yet. They'll show up here once you do.") : c.map((i) => {
+    const u = M[i.status] || M.open;
+    return /* @__PURE__ */ e.createElement("div", { key: i.id, className: "dgl-tix-row" }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-row-head" }, /* @__PURE__ */ e.createElement("span", { className: "dgl-tix-row-num" }, "#", i.external_ticket_number || i.id.slice(0, 8)), /* @__PURE__ */ e.createElement(
       "span",
       {
         className: "dgl-ticket-pill",
-        style: { background: d.pillBg, color: d.pillFg }
+        style: { background: u.pillBg, color: u.pillFg }
       },
-      /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: d.iconBg } }),
-      d.label
-    ), r.external_url && /* @__PURE__ */ e.createElement(
+      /* @__PURE__ */ e.createElement("span", { className: "dgl-ticket-pill-dot", style: { background: u.iconBg } }),
+      u.label
+    ), i.external_url && /* @__PURE__ */ e.createElement(
       "a",
       {
-        href: r.external_url,
+        href: i.external_url,
         target: "_blank",
         rel: "noopener noreferrer",
         className: "dgl-ticket-open-btn",
         style: { marginLeft: "auto" }
       },
       "Open"
-    )), r.title && /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-row-title" }, r.title), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-row-meta" }, r.priority || "medium", " priority · raised ", xe(r.created_at)));
+    )), i.title && /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-row-title" }, i.title), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-row-meta" }, i.priority || "medium", " priority · raised ", ie(i.created_at)));
   }))));
 }
-function M() {
+function Ze({
+  chats: t,
+  currentConvId: n,
+  onClose: r,
+  onPick: l
+}) {
+  return T(() => {
+    const a = (o) => {
+      o.key === "Escape" && r();
+    };
+    return window.addEventListener("keydown", a), () => window.removeEventListener("keydown", a);
+  }, [r]), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-backdrop", onClick: r }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal", onClick: (a) => a.stopPropagation() }, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-header" }, /* @__PURE__ */ e.createElement("div", null, /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-title" }, "Your chats"), /* @__PURE__ */ e.createElement("div", { className: "dgl-tix-modal-sub" }, t.length === 0 ? "No conversations yet" : `${t.length} conversation${t.length === 1 ? "" : "s"}`)), /* @__PURE__ */ e.createElement(
+    "button",
+    {
+      type: "button",
+      onClick: r,
+      className: "dgl-icon-btn",
+      title: "Close",
+      "aria-label": "Close",
+      style: { color: "#475569" }
+    },
+    W()
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+    const o = a.id === n, c = a.title || a.preview || `Conversation ${a.id.slice(0, 8)}`;
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+      {
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+        type: "button",
+        onClick: () => l(a.id),
+        className: `dgl-chat-row${o ? " dgl-chat-row-current" : ""}`,
+        title: o ? "Current conversation" : "Open this conversation"
+      },
+      /* @__PURE__ */ e.createElement("div", { className: "dgl-chat-row-title" }, c),
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+    );
+  }))));
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 }
-let B = null, O = null;
-function nt(t) {
+let B = null, A = null;
+function dt(t) {
   if (typeof document == "undefined")
     throw new Error("DocGenLab.init() requires a browser environment.");
   if (B) {
-    B.render(Ee(le, t));
+    B.render(ve(re, t));
     return;
   }
-  O = document.createElement("div"), O.id = "docgenlab-chat-widget-root", document.body.appendChild(O), B = $e(O), B.render(Ee(le, t));
+  A = document.createElement("div"), A.id = "docgenlab-chat-widget-root", document.body.appendChild(A), B = Oe(A), B.render(ve(re, t));
 }
-function lt() {
-  B && (B.unmount(), B = null), O && (O.remove(), O = null);
+function mt() {
+  B && (B.unmount(), B = null), A && (A.remove(), A = null);
 }
-typeof window != "undefined" && (window.DocGenLab = { init: nt, destroy: lt, DocGenLabChat: le });
+typeof window != "undefined" && (window.DocGenLab = { init: dt, destroy: mt, DocGenLabChat: re });
 export {
-  le as DocGenLabChat,
-  lt as destroy,
-  nt as init
+  re as DocGenLabChat,
+  mt as destroy,
+  dt as init
 };
 //# sourceMappingURL=index.js.map