@absolutejs/voice 0.0.22-beta.511 → 0.0.22-beta.512

package/dist/angular/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);

package/dist/bookingFlow.d.ts

@@ -0,0 +1,43 @@
+import type { VoiceCalendarAdapter, VoiceCalendarAppointment } from "./calendarAdapter";
+import type { VoiceCalendarSlot } from "./calendarSlots";
+export type VoiceBookingFlowStep = "ask-service" | "ask-date" | "ask-time" | "confirm" | "booking" | "booked" | "failed";
+export type VoiceBookingFlowState = {
+    step: VoiceBookingFlowStep;
+    serviceId?: string;
+    serviceDurationMinutes?: number;
+    attendees?: string[];
+    proposedSlots: VoiceCalendarSlot[];
+    selectedSlot?: VoiceCalendarSlot;
+    appointment?: VoiceCalendarAppointment;
+    error?: string;
+};
+export type VoiceBookingFlowServiceCatalog = {
+    id: string;
+    label: string;
+    durationMinutes: number;
+}[];
+export type CreateVoiceBookingFlowOptions = {
+    adapter: VoiceCalendarAdapter;
+    calendarId: string;
+    services?: VoiceBookingFlowServiceCatalog;
+    defaultDurationMinutes?: number;
+    initialStep?: VoiceBookingFlowStep;
+    maxSlotsPerDay?: number;
+};
+export declare const createVoiceBookingFlow: (options: CreateVoiceBookingFlowOptions) => {
+    chooseService: (serviceId: string) => void;
+    chooseSlot: (slotIndex: number) => void;
+    confirm: (input?: {
+        attendees?: string[];
+        title?: string;
+        notes?: string;
+    }) => Promise<VoiceCalendarAppointment | null>;
+    getState: () => VoiceBookingFlowState;
+    proposeSlotsForDay: (input: {
+        fromMs: number;
+        toMs: number;
+    }) => Promise<VoiceCalendarSlot[]>;
+    reset: () => void;
+    subscribe(listener: (state: VoiceBookingFlowState) => void): () => void;
+};
+export type VoiceBookingFlow = ReturnType<typeof createVoiceBookingFlow>;

package/dist/calendarAdapter.d.ts

@@ -0,0 +1,47 @@
+import type { VoiceCalendarBookedRange, VoiceCalendarBusinessHours, VoiceCalendarSlot } from "./calendarSlots";
+export type VoiceCalendarAppointment = {
+    id: string;
+    calendarId: string;
+    startMs: number;
+    endMs: number;
+    title?: string;
+    attendees?: string[];
+    notes?: string;
+    metadata?: Record<string, string>;
+    createdAt: number;
+    status: "scheduled" | "cancelled" | "completed" | "no-show";
+};
+export type VoiceCalendarAvailabilityQuery = {
+    calendarId: string;
+    fromMs: number;
+    toMs: number;
+    durationMinutes: number;
+    bufferMinutes?: number;
+    granularityMinutes?: number;
+    maxSlots?: number;
+};
+export type VoiceCalendarBookInput = {
+    calendarId: string;
+    startMs: number;
+    endMs: number;
+    title?: string;
+    attendees?: string[];
+    notes?: string;
+    metadata?: Record<string, string>;
+};
+export type VoiceCalendarAdapter = {
+    readonly providerName: string;
+    listAvailability(query: VoiceCalendarAvailabilityQuery): Promise<VoiceCalendarSlot[]>;
+    book(input: VoiceCalendarBookInput): Promise<VoiceCalendarAppointment>;
+    cancel(appointmentId: string): Promise<VoiceCalendarAppointment | null>;
+    get(appointmentId: string): Promise<VoiceCalendarAppointment | null>;
+    reschedule(appointmentId: string, nextStartMs: number, nextEndMs: number): Promise<VoiceCalendarAppointment | null>;
+};
+export type CreateVoiceInMemoryCalendarAdapterOptions = {
+    businessHours: VoiceCalendarBusinessHours[];
+    timezone?: string;
+    bookedRanges?: VoiceCalendarBookedRange[];
+    generateId?: () => string;
+    now?: () => number;
+};
+export declare const createVoiceInMemoryCalendarAdapter: (options: CreateVoiceInMemoryCalendarAdapterOptions) => VoiceCalendarAdapter;

package/dist/calendarSlots.d.ts

@@ -0,0 +1,35 @@
+export type VoiceCalendarBusinessHours = {
+    weekday: number;
+    start: string;
+    end: string;
+};
+export type VoiceCalendarBlackout = {
+    date: string;
+    reason?: string;
+};
+export type VoiceCalendarBookedRange = {
+    startMs: number;
+    endMs: number;
+};
+export type VoiceCalendarSlot = {
+    startMs: number;
+    endMs: number;
+    durationMinutes: number;
+};
+export type GenerateVoiceCalendarSlotsInput = {
+    fromMs: number;
+    toMs: number;
+    durationMinutes: number;
+    bufferMinutes?: number;
+    granularityMinutes?: number;
+    timezone?: string;
+    businessHours: VoiceCalendarBusinessHours[];
+    blackoutDates?: VoiceCalendarBlackout[];
+    bookedRanges?: VoiceCalendarBookedRange[];
+    maxSlots?: number;
+};
+export declare const generateVoiceCalendarSlots: (input: GenerateVoiceCalendarSlotsInput) => VoiceCalendarSlot[];
+export declare const summarizeVoiceCalendarSlot: (slot: VoiceCalendarSlot, options?: {
+    timezone?: string;
+    locale?: string;
+}) => string;

package/dist/client/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);

package/dist/index.d.ts

@@ -321,4 +321,14 @@ export { createVoiceSupervisorPresence } from "./supervisorPresence";
 export type { CreateVoiceSupervisorPresenceOptions, VoiceSupervisorPresence, VoiceSupervisorPresenceEvent, VoiceSupervisorRole, VoiceSupervisorWatcher, } from "./supervisorPresence";
 export { createVoiceSupervisorPermissions, VOICE_SUPERVISOR_TIER_CAPABILITIES, } from "./supervisorPermissions";
 export type { CreateVoiceSupervisorPermissionsOptions, VoiceSupervisorCapability, VoiceSupervisorPermission, VoiceSupervisorPermissionCheck, VoiceSupervisorPermissions, VoiceSupervisorTier, } from "./supervisorPermissions";
+export { generateVoiceCalendarSlots, summarizeVoiceCalendarSlot, } from "./calendarSlots";
+export type { GenerateVoiceCalendarSlotsInput, VoiceCalendarBlackout, VoiceCalendarBookedRange, VoiceCalendarBusinessHours, VoiceCalendarSlot, } from "./calendarSlots";
+export { createVoiceInMemoryCalendarAdapter } from "./calendarAdapter";
+export type { CreateVoiceInMemoryCalendarAdapterOptions, VoiceCalendarAdapter, VoiceCalendarAppointment, VoiceCalendarAvailabilityQuery, VoiceCalendarBookInput, } from "./calendarAdapter";
+export { createVoiceBookingFlow } from "./bookingFlow";
+export type { CreateVoiceBookingFlowOptions, VoiceBookingFlow, VoiceBookingFlowServiceCatalog, VoiceBookingFlowState, VoiceBookingFlowStep, } from "./bookingFlow";
+export { scoreVoiceNoShowRisk, summarizeVoiceNoShowVerdict, } from "./noShowPredictor";
+export type { VoiceNoShowHistoricalRecord, VoiceNoShowScoreInput, VoiceNoShowSignal, VoiceNoShowVerdict, } from "./noShowPredictor";
+export { createVoiceReminderScheduler, DEFAULT_VOICE_REMINDER_TRIGGERS, } from "./reminderScheduler";
+export type { CreateVoiceReminderSchedulerOptions, ScheduleVoiceRemindersInput, VoiceReminderChannel, VoiceReminderJob, VoiceReminderScheduler, VoiceReminderTrigger, } from "./reminderScheduler";
 export * from "./types";

package/dist/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);
@@ -70,6 +83,115 @@ var __decorateElement = (array, flags, name, decorators, target, extra) => {
 };
 var __require = import.meta.require;
 
+// src/calendarSlots.ts
+var exports_calendarSlots = {};
+__export(exports_calendarSlots, {
+  summarizeVoiceCalendarSlot: () => summarizeVoiceCalendarSlot,
+  generateVoiceCalendarSlots: () => generateVoiceCalendarSlots
+});
+var parseHHMM = (value) => {
+  const match = /^([0-9]{1,2}):([0-9]{2})$/u.exec(value);
+  if (!match)
+    throw new Error(`Invalid time string (expected HH:MM): ${value}`);
+  return Number(match[1]) * 60 + Number(match[2]);
+}, partsAt = (ms, timezone) => {
+  const formatter = new Intl.DateTimeFormat("en-US", {
+    day: "2-digit",
+    hour: "2-digit",
+    hour12: false,
+    minute: "2-digit",
+    month: "2-digit",
+    timeZone: timezone,
+    weekday: "short",
+    year: "numeric"
+  });
+  const map = {};
+  for (const part of formatter.formatToParts(new Date(ms))) {
+    if (part.type !== "literal")
+      map[part.type] = part.value;
+  }
+  const weekdayMap = {
+    Fri: 5,
+    Mon: 1,
+    Sat: 6,
+    Sun: 0,
+    Thu: 4,
+    Tue: 2,
+    Wed: 3
+  };
+  const hourValue = map.hour === "24" ? "00" : map.hour ?? "0";
+  return {
+    date: `${map.year}-${map.month}-${map.day}`,
+    minutes: Number(hourValue) * 60 + Number(map.minute ?? "0"),
+    weekday: weekdayMap[map.weekday ?? ""] ?? 0
+  };
+}, overlaps = (aStart, aEnd, bStart, bEnd) => aStart < bEnd && bStart < aEnd, generateVoiceCalendarSlots = (input) => {
+  if (input.durationMinutes <= 0) {
+    throw new Error("durationMinutes must be positive");
+  }
+  if (input.toMs <= input.fromMs)
+    return [];
+  const granularity = input.granularityMinutes ?? 15;
+  const buffer = input.bufferMinutes ?? 0;
+  const max = input.maxSlots ?? Infinity;
+  const hoursByDay = new Map;
+  for (const block of input.businessHours) {
+    const list = hoursByDay.get(block.weekday) ?? [];
+    list.push(block);
+    hoursByDay.set(block.weekday, list);
+  }
+  const blackoutDates = new Set((input.blackoutDates ?? []).map((b) => b.date));
+  const slots = [];
+  const stepMs = granularity * 60000;
+  const durationMs = input.durationMinutes * 60000;
+  const bufferMs = buffer * 60000;
+  let cursor = input.fromMs;
+  while (cursor + durationMs <= input.toMs && slots.length < max) {
+    const slotEnd = cursor + durationMs;
+    const startParts = partsAt(cursor, input.timezone);
+    if (blackoutDates.has(startParts.date)) {
+      cursor += stepMs;
+      continue;
+    }
+    const dayHours = hoursByDay.get(startParts.weekday);
+    if (!dayHours || dayHours.length === 0) {
+      cursor += stepMs;
+      continue;
+    }
+    const endParts = partsAt(slotEnd - 1, input.timezone);
+    const fitsHours = dayHours.some((block) => {
+      const startMin = parseHHMM(block.start);
+      const endMin = parseHHMM(block.end);
+      return startParts.minutes >= startMin && endParts.minutes < endMin && startParts.date === endParts.date;
+    });
+    if (!fitsHours) {
+      cursor += stepMs;
+      continue;
+    }
+    const collides = (input.bookedRanges ?? []).some((booked) => overlaps(cursor - bufferMs, slotEnd + bufferMs, booked.startMs, booked.endMs));
+    if (!collides) {
+      slots.push({
+        durationMinutes: input.durationMinutes,
+        endMs: slotEnd,
+        startMs: cursor
+      });
+    }
+    cursor += stepMs;
+  }
+  return slots;
+}, summarizeVoiceCalendarSlot = (slot, options = {}) => {
+  const formatter = new Intl.DateTimeFormat(options.locale ?? "en-US", {
+    day: "numeric",
+    hour: "numeric",
+    hour12: true,
+    minute: "2-digit",
+    month: "long",
+    timeZone: options.timezone,
+    weekday: "long"
+  });
+  return formatter.format(new Date(slot.startMs));
+};
+
 // src/audioConditioning.ts
 var DEFAULT_TARGET_LEVEL = 0.08;
 var DEFAULT_MAX_GAIN = 3;
@@ -49602,6 +49724,368 @@ var createVoiceSupervisorPermissions = (options = {}) => {
   };
 };
 var VOICE_SUPERVISOR_TIER_CAPABILITIES = TIER_CAPABILITIES;
+// src/calendarAdapter.ts
+var createVoiceInMemoryCalendarAdapter = (options) => {
+  const now = options.now ?? (() => Date.now());
+  const generateId = options.generateId ?? (() => `appt_${Math.random().toString(36).slice(2, 10)}`);
+  const appointments = new Map;
+  for (const range of options.bookedRanges ?? []) {
+    const id = generateId();
+    appointments.set(id, {
+      calendarId: "default",
+      createdAt: now(),
+      endMs: range.endMs,
+      id,
+      startMs: range.startMs,
+      status: "scheduled"
+    });
+  }
+  const liveRanges = () => Array.from(appointments.values()).filter((a) => a.status === "scheduled").map((a) => ({ endMs: a.endMs, startMs: a.startMs }));
+  return {
+    async book(input) {
+      const clash = liveRanges().some((r) => input.startMs < r.endMs && r.startMs < input.endMs);
+      if (clash)
+        throw new Error("Slot is already booked");
+      const id = generateId();
+      const appointment = {
+        calendarId: input.calendarId,
+        createdAt: now(),
+        endMs: input.endMs,
+        id,
+        startMs: input.startMs,
+        status: "scheduled",
+        ...input.title !== undefined ? { title: input.title } : {},
+        ...input.attendees !== undefined ? { attendees: input.attendees } : {},
+        ...input.notes !== undefined ? { notes: input.notes } : {},
+        ...input.metadata !== undefined ? { metadata: input.metadata } : {}
+      };
+      appointments.set(id, appointment);
+      return appointment;
+    },
+    async cancel(id) {
+      const existing = appointments.get(id);
+      if (!existing)
+        return null;
+      const cancelled = {
+        ...existing,
+        status: "cancelled"
+      };
+      appointments.set(id, cancelled);
+      return cancelled;
+    },
+    async get(id) {
+      return appointments.get(id) ?? null;
+    },
+    async listAvailability(query) {
+      const { generateVoiceCalendarSlots: generateVoiceCalendarSlots2 } = await Promise.resolve().then(() => exports_calendarSlots);
+      return generateVoiceCalendarSlots2({
+        bookedRanges: liveRanges(),
+        ...query.bufferMinutes !== undefined ? { bufferMinutes: query.bufferMinutes } : {},
+        businessHours: options.businessHours,
+        durationMinutes: query.durationMinutes,
+        fromMs: query.fromMs,
+        ...query.granularityMinutes !== undefined ? { granularityMinutes: query.granularityMinutes } : {},
+        ...query.maxSlots !== undefined ? { maxSlots: query.maxSlots } : {},
+        ...options.timezone !== undefined ? { timezone: options.timezone } : {},
+        toMs: query.toMs
+      });
+    },
+    providerName: "in-memory",
+    async reschedule(id, nextStartMs, nextEndMs) {
+      const existing = appointments.get(id);
+      if (!existing)
+        return null;
+      const others = liveRanges().filter((r) => r.startMs !== existing.startMs || r.endMs !== existing.endMs);
+      const clash = others.some((r) => nextStartMs < r.endMs && r.startMs < nextEndMs);
+      if (clash)
+        throw new Error("Cannot reschedule onto a booked slot");
+      const updated = {
+        ...existing,
+        endMs: nextEndMs,
+        startMs: nextStartMs
+      };
+      appointments.set(id, updated);
+      return updated;
+    }
+  };
+};
+// src/bookingFlow.ts
+var createVoiceBookingFlow = (options) => {
+  const initial = {
+    proposedSlots: [],
+    step: options.initialStep ?? (options.services ? "ask-service" : "ask-date")
+  };
+  let state = initial;
+  const listeners = new Set;
+  const setState = (next) => {
+    state = { ...state, ...next };
+    for (const listener of listeners)
+      listener(state);
+  };
+  const chooseService = (serviceId) => {
+    const services = options.services ?? [];
+    const service = services.find((s) => s.id === serviceId);
+    if (!service) {
+      setState({ error: `Unknown service: ${serviceId}`, step: "failed" });
+      return;
+    }
+    setState({
+      serviceDurationMinutes: service.durationMinutes,
+      serviceId: service.id,
+      step: "ask-date"
+    });
+  };
+  const proposeSlotsForDay = async (input) => {
+    const duration = state.serviceDurationMinutes ?? options.defaultDurationMinutes ?? 30;
+    const slots = await options.adapter.listAvailability({
+      calendarId: options.calendarId,
+      durationMinutes: duration,
+      fromMs: input.fromMs,
+      ...options.maxSlotsPerDay !== undefined ? { maxSlots: options.maxSlotsPerDay } : {},
+      toMs: input.toMs
+    });
+    setState({ proposedSlots: slots, step: slots.length > 0 ? "ask-time" : "ask-date" });
+    return slots;
+  };
+  const chooseSlot = (slotIndex) => {
+    const slot = state.proposedSlots[slotIndex];
+    if (!slot) {
+      setState({ error: "Invalid slot selection", step: "failed" });
+      return;
+    }
+    setState({ selectedSlot: slot, step: "confirm" });
+  };
+  const confirm = async (input = {}) => {
+    if (state.step !== "confirm" || !state.selectedSlot) {
+      setState({ error: "Nothing to confirm", step: "failed" });
+      return null;
+    }
+    setState({ step: "booking" });
+    try {
+      const appt = await options.adapter.book({
+        calendarId: options.calendarId,
+        endMs: state.selectedSlot.endMs,
+        startMs: state.selectedSlot.startMs,
+        ...input.attendees !== undefined ? { attendees: input.attendees } : {},
+        ...input.title !== undefined ? { title: input.title } : {},
+        ...input.notes !== undefined ? { notes: input.notes } : {}
+      });
+      setState({ appointment: appt, step: "booked" });
+      return appt;
+    } catch (error) {
+      setState({
+        error: error instanceof Error ? error.message : String(error),
+        step: "failed"
+      });
+      return null;
+    }
+  };
+  const reset = () => {
+    state = {
+      proposedSlots: [],
+      step: options.initialStep ?? (options.services ? "ask-service" : "ask-date")
+    };
+    for (const listener of listeners)
+      listener(state);
+  };
+  return {
+    chooseService,
+    chooseSlot,
+    confirm,
+    getState: () => state,
+    proposeSlotsForDay,
+    reset,
+    subscribe(listener) {
+      listeners.add(listener);
+      listener(state);
+      return () => {
+        listeners.delete(listener);
+      };
+    }
+  };
+};
+// src/noShowPredictor.ts
+var clamp = (value, min = 0, max = 1) => Math.max(min, Math.min(max, value));
+var scoreVoiceNoShowRisk = (input) => {
+  const now = input.now ?? (() => Date.now());
+  const leadHours = (input.appointmentStartMs - input.bookedAtMs) / 3600000;
+  const startDate = new Date(input.appointmentStartMs);
+  const weekday = startDate.getUTCDay();
+  const hour = startDate.getUTCHours();
+  const history = input.history ?? [];
+  const past = history.filter((r) => r.scheduledStartMs < input.appointmentStartMs);
+  const priorNoShows = past.filter((r) => r.outcome === "no-show").length;
+  const priorKept = past.filter((r) => r.outcome === "kept").length;
+  let score = 0.15;
+  const drivers = [];
+  if (leadHours > 72) {
+    score += 0.1;
+    drivers.push({ kind: "lead-time-hours", value: leadHours });
+  } else if (leadHours < 12) {
+    score -= 0.05;
+    drivers.push({ kind: "lead-time-hours", value: leadHours });
+  }
+  if (weekday === 1) {
+    score += 0.04;
+    drivers.push({ kind: "weekday", value: weekday });
+  }
+  if (weekday === 5) {
+    score += 0.03;
+    drivers.push({ kind: "weekday", value: weekday });
+  }
+  if (hour < 9 || hour >= 17) {
+    score += 0.04;
+    drivers.push({ kind: "hour-of-day", value: hour });
+  }
+  if (priorNoShows > 0) {
+    const delta = Math.min(0.5, priorNoShows * 0.2);
+    score += delta;
+    drivers.push({ kind: "prior-no-show-count", value: priorNoShows });
+  }
+  if (priorKept > 2 && priorNoShows === 0) {
+    score -= 0.08;
+    drivers.push({ kind: "prior-kept-count", value: priorKept });
+  }
+  if (input.reminderConfirmed === true) {
+    score -= 0.15;
+    drivers.push({ kind: "reminder-confirmed", value: true });
+  } else if (input.reminderConfirmed === false) {
+    score += 0.1;
+    drivers.push({ kind: "reminder-confirmed", value: false });
+  }
+  if (input.callbackDistanceHours !== undefined && input.callbackDistanceHours > 24) {
+    score += 0.06;
+    drivers.push({
+      kind: "callback-distance-hours",
+      value: input.callbackDistanceHours
+    });
+  }
+  if (input.weatherDisruption) {
+    score += 0.18;
+    drivers.push({ kind: "weather-disruption", value: true });
+  }
+  const finalScore = clamp(score);
+  const band = finalScore >= 0.55 ? "high" : finalScore >= 0.3 ? "moderate" : "low";
+  return { band, drivers, score: finalScore };
+};
+var summarizeVoiceNoShowVerdict = (verdict) => {
+  const pct = Math.round(verdict.score * 100);
+  const top = verdict.drivers.slice(0, 2).map((d) => d.kind).join(", ");
+  return `${verdict.band} risk (${pct}%)${top ? ` \u2014 driven by ${top}` : ""}`;
+};
+// src/reminderScheduler.ts
+var DEFAULT_VOICE_REMINDER_TRIGGERS = [
+  {
+    channel: "sms",
+    id: "remind-24h",
+    offsetMinutesBeforeStart: 24 * 60
+  },
+  {
+    channel: "sms",
+    id: "remind-2h",
+    offsetMinutesBeforeStart: 120
+  },
+  {
+    channel: "call",
+    id: "remind-call-30m",
+    offsetMinutesBeforeStart: 30,
+    retryOnFailure: true
+  }
+];
+var createVoiceReminderScheduler = (options = {}) => {
+  const now = options.now ?? (() => Date.now());
+  const generateId = options.generateJobId ?? (() => `rem_${Math.random().toString(36).slice(2, 10)}`);
+  const defaultTriggers = options.defaultTriggers ?? DEFAULT_VOICE_REMINDER_TRIGGERS;
+  const maxAttempts = options.maxAttempts ?? 2;
+  const jobs = new Map;
+  const listeners = new Set;
+  const broadcast = (job) => {
+    for (const listener of listeners)
+      listener(job);
+  };
+  const schedule = (input) => {
+    const triggers = input.triggers.length > 0 ? input.triggers : defaultTriggers;
+    const at = now();
+    const created = [];
+    for (const trigger of triggers) {
+      const fireAt = input.appointmentStartMs - trigger.offsetMinutesBeforeStart * 60000;
+      if (fireAt <= at)
+        continue;
+      const job = {
+        appointmentId: input.appointmentId,
+        attempts: 0,
+        channel: trigger.channel,
+        id: generateId(),
+        scheduledAtMs: fireAt,
+        status: "pending",
+        triggerId: trigger.id,
+        ...input.metadata !== undefined ? { metadata: input.metadata } : {}
+      };
+      jobs.set(job.id, job);
+      created.push(job);
+      broadcast(job);
+    }
+    return created;
+  };
+  const due = (at = now()) => Array.from(jobs.values()).filter((j) => j.status === "pending" && j.scheduledAtMs <= at);
+  const markInFlight = (jobId) => {
+    const job = jobs.get(jobId);
+    if (!job || job.status !== "pending")
+      return false;
+    job.status = "in-flight";
+    job.attempts += 1;
+    broadcast(job);
+    return true;
+  };
+  const markSent = (jobId) => {
+    const job = jobs.get(jobId);
+    if (!job)
+      return false;
+    job.status = "sent";
+    broadcast(job);
+    return true;
+  };
+  const markFailed = (jobId, error) => {
+    const job = jobs.get(jobId);
+    if (!job)
+      return false;
+    job.lastError = error;
+    if (job.attempts < maxAttempts) {
+      job.status = "pending";
+      job.scheduledAtMs = now() + 5 * 60000;
+    } else {
+      job.status = "failed";
+    }
+    broadcast(job);
+    return true;
+  };
+  const cancelForAppointment = (appointmentId) => {
+    let count = 0;
+    for (const job of jobs.values()) {
+      if (job.appointmentId === appointmentId && (job.status === "pending" || job.status === "in-flight")) {
+        job.status = "cancelled";
+        broadcast(job);
+        count += 1;
+      }
+    }
+    return count;
+  };
+  return {
+    cancelForAppointment,
+    due,
+    list: (appointmentId) => Array.from(jobs.values()).filter((j) => !appointmentId || j.appointmentId === appointmentId),
+    markFailed,
+    markInFlight,
+    markSent,
+    schedule,
+    subscribe(listener) {
+      listeners.add(listener);
+      return () => {
+        listeners.delete(listener);
+      };
+    }
+  };
+};
 export {
   writeVoiceProofPack,
   writeVoiceMediaPipelineArtifacts,
@@ -49649,6 +50133,7 @@ export {
   summarizeVoiceOpsTaskQueue,
   summarizeVoiceOpsTaskAnalytics,
   summarizeVoiceOpsStatus,
+  summarizeVoiceNoShowVerdict,
   summarizeVoiceMediaPipelineReport,
   summarizeVoiceLiveLatency,
   summarizeVoiceIntegrationEvents,
@@ -49657,6 +50142,7 @@ export {
   summarizeVoiceCampaigns,
   summarizeVoiceCampaignDispositions,
   summarizeVoiceCallerTranscript,
+  summarizeVoiceCalendarSlot,
   summarizeVoiceBrowserMedia,
   summarizeVoiceBargeIn,
   summarizeVoiceAuditTrail,
@@ -49670,6 +50156,7 @@ export {
   shouldRetryCampaignAttempt,
   shapeTelephonyAssistantText,
   selectVoiceTraceEventsForPrune,
+  scoreVoiceNoShowRisk,
   saveVoiceIncidentBundleArtifact,
   runVoiceToolContractSuite,
   runVoiceToolContract,
@@ -49877,6 +50364,7 @@ export {
   getLatestVoiceTelephonyMediaReport,
   getLatestVoiceBrowserMediaReport,
   getDefaultVoiceTelephonyBenchmarkScenarios,
+  generateVoiceCalendarSlots,
   fromVapiAssistantConfig,
   formatVoiceProofTrendAge,
   formatVoiceCallPlayerTimestamp,
@@ -50053,6 +50541,7 @@ export {
   createVoiceRetentionScheduler,
   createVoiceResilienceRoutes,
   createVoiceReplayTimelineHTMXRoute,
+  createVoiceReminderScheduler,
   createVoiceRedisTelnyxWebhookEventStore,
   createVoiceRedisTelephonyWebhookIdempotencyStore,
   createVoiceRedisTaskLeaseCoordinator,
@@ -50193,6 +50682,7 @@ export {
   createVoiceIncidentBundleRoutes,
   createVoiceInMemoryRealCallProfileRecoveryJobStore,
   createVoiceInMemoryMonitorRegistry,
+  createVoiceInMemoryCalendarAdapter,
   createVoiceIVRSession,
   createVoiceHubSpotTaskUpdateSink,
   createVoiceHubSpotTaskSyncSinks,
@@ -50267,6 +50757,7 @@ export {
   createVoiceCRMActivitySink,
   createVoiceBrowserMediaRoutes,
   createVoiceBrowserCallProfileRoutes,
+  createVoiceBookingFlow,
   createVoiceBearerAuthVerifier,
   createVoiceBargeInRoutes,
   createVoiceBackchannelDriver,
@@ -50494,6 +50985,7 @@ export {
   VOICE_DTMF_DIGITS,
   VOICE_CALLER_MEMORY_KEY,
   TURN_PROFILE_DEFAULTS,
+  DEFAULT_VOICE_REMINDER_TRIGGERS,
   DEFAULT_VOICE_REDACTION_PATTERNS,
   DEFAULT_VOICE_PROOF_TREND_PROFILE_DEFINITIONS,
   DEFAULT_VOICE_PROOF_TRENDS_MAX_AGE_MS,

package/dist/noShowPredictor.d.ts

@@ -0,0 +1,46 @@
+export type VoiceNoShowHistoricalRecord = {
+    appointmentId: string;
+    scheduledStartMs: number;
+    outcome: "kept" | "no-show" | "cancelled" | "rescheduled";
+};
+export type VoiceNoShowSignal = {
+    kind: "lead-time-hours";
+    value: number;
+} | {
+    kind: "weekday";
+    value: number;
+} | {
+    kind: "hour-of-day";
+    value: number;
+} | {
+    kind: "prior-no-show-count";
+    value: number;
+} | {
+    kind: "prior-kept-count";
+    value: number;
+} | {
+    kind: "reminder-confirmed";
+    value: boolean;
+} | {
+    kind: "callback-distance-hours";
+    value: number;
+} | {
+    kind: "weather-disruption";
+    value: boolean;
+};
+export type VoiceNoShowScoreInput = {
+    appointmentStartMs: number;
+    bookedAtMs: number;
+    history?: VoiceNoShowHistoricalRecord[];
+    reminderConfirmed?: boolean;
+    weatherDisruption?: boolean;
+    callbackDistanceHours?: number;
+    now?: () => number;
+};
+export type VoiceNoShowVerdict = {
+    score: number;
+    band: "low" | "moderate" | "high";
+    drivers: VoiceNoShowSignal[];
+};
+export declare const scoreVoiceNoShowRisk: (input: VoiceNoShowScoreInput) => VoiceNoShowVerdict;
+export declare const summarizeVoiceNoShowVerdict: (verdict: VoiceNoShowVerdict) => string;

package/dist/react/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);

package/dist/reminderScheduler.d.ts

@@ -0,0 +1,43 @@
+export type VoiceReminderChannel = "call" | "sms" | "email";
+export type VoiceReminderTrigger = {
+    id: string;
+    channel: VoiceReminderChannel;
+    offsetMinutesBeforeStart: number;
+    templateId?: string;
+    retryOnFailure?: boolean;
+};
+export type VoiceReminderJob = {
+    id: string;
+    appointmentId: string;
+    triggerId: string;
+    channel: VoiceReminderChannel;
+    scheduledAtMs: number;
+    status: "pending" | "in-flight" | "sent" | "skipped" | "failed" | "cancelled";
+    attempts: number;
+    lastError?: string;
+    metadata?: Record<string, string>;
+};
+export type ScheduleVoiceRemindersInput = {
+    appointmentId: string;
+    appointmentStartMs: number;
+    triggers: VoiceReminderTrigger[];
+    metadata?: Record<string, string>;
+};
+export type CreateVoiceReminderSchedulerOptions = {
+    generateJobId?: () => string;
+    now?: () => number;
+    defaultTriggers?: VoiceReminderTrigger[];
+    maxAttempts?: number;
+};
+export declare const DEFAULT_VOICE_REMINDER_TRIGGERS: VoiceReminderTrigger[];
+export declare const createVoiceReminderScheduler: (options?: CreateVoiceReminderSchedulerOptions) => {
+    cancelForAppointment: (appointmentId: string) => number;
+    due: (at?: number) => VoiceReminderJob[];
+    list: (appointmentId?: string) => VoiceReminderJob[];
+    markFailed: (jobId: string, error: string) => boolean;
+    markInFlight: (jobId: string) => boolean;
+    markSent: (jobId: string) => boolean;
+    schedule: (input: ScheduleVoiceRemindersInput) => VoiceReminderJob[];
+    subscribe(listener: (job: VoiceReminderJob) => void): () => void;
+};
+export type VoiceReminderScheduler = ReturnType<typeof createVoiceReminderScheduler>;

package/dist/svelte/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);

package/dist/testing/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);

package/dist/vue/index.js

@@ -10,6 +10,19 @@ var __name = (target, name) => {
   });
   return target;
 };
+var __returnValue = (v) => v;
+function __exportSetter(name, newValue) {
+  this[name] = __returnValue.bind(null, newValue);
+}
+var __export = (target, all) => {
+  for (var name in all)
+    __defProp(target, name, {
+      get: all[name],
+      enumerable: true,
+      configurable: true,
+      set: __exportSetter.bind(all, name)
+    });
+};
 var __knownSymbol = (name, symbol) => (symbol = Symbol[name]) ? symbol : Symbol.for("Symbol." + name);
 var __typeError = (msg) => {
   throw TypeError(msg);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@absolutejs/voice",
-  "version": "0.0.22-beta.511",
+  "version": "0.0.22-beta.512",
   "description": "Voice primitives and Elysia plugin for AbsoluteJS",
   "repository": {
     "type": "git",