zendesk_api 0.1.11 → 0.2.1
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- data/.gitignore +3 -0
- data/.travis.yml +1 -3
- data/Gemfile +24 -0
- data/Gemfile.lock +75 -10
- data/Procfile +1 -0
- data/Rakefile +10 -3
- data/Readme.md +65 -0
- data/bin/zendesk +26 -0
- data/config.ru +6 -0
- data/config/mongoid.yml +81 -0
- data/lib/zendesk_api/actions.rb +2 -2
- data/lib/zendesk_api/collection.rb +15 -4
- data/lib/zendesk_api/console/base.rb +12 -0
- data/lib/zendesk_api/console/console.rb +144 -0
- data/lib/zendesk_api/console/extensions.rb +183 -0
- data/lib/zendesk_api/console/options.rb +41 -0
- data/lib/zendesk_api/resource.rb +12 -1
- data/lib/zendesk_api/resources.rb +28 -8
- data/lib/zendesk_api/server/base.rb +119 -0
- data/lib/zendesk_api/server/docs/account_settings.md +145 -0
- data/lib/zendesk_api/server/docs/activity_stream.md +121 -0
- data/lib/zendesk_api/server/docs/attachments.md +73 -0
- data/lib/zendesk_api/server/docs/autocomplete.md +29 -0
- data/lib/zendesk_api/server/docs/categories.md +193 -0
- data/lib/zendesk_api/server/docs/custom_roles.md +88 -0
- data/lib/zendesk_api/server/docs/forum_subscriptions.md +139 -0
- data/lib/zendesk_api/server/docs/forums.md +229 -0
- data/lib/zendesk_api/server/docs/group_memberships.md +229 -0
- data/lib/zendesk_api/server/docs/groups.md +212 -0
- data/lib/zendesk_api/server/docs/introduction.md +159 -0
- data/lib/zendesk_api/server/docs/job_statuses.md +86 -0
- data/lib/zendesk_api/server/docs/locales.md +124 -0
- data/lib/zendesk_api/server/docs/macros.md +287 -0
- data/lib/zendesk_api/server/docs/organizations.md +253 -0
- data/lib/zendesk_api/server/docs/problems.md +117 -0
- data/lib/zendesk_api/server/docs/requests.md +256 -0
- data/lib/zendesk_api/server/docs/satisfaction_ratings.md +136 -0
- data/lib/zendesk_api/server/docs/search.md +106 -0
- data/lib/zendesk_api/server/docs/sharing_agreements.md +57 -0
- data/lib/zendesk_api/server/docs/side_loading.md +125 -0
- data/lib/zendesk_api/server/docs/suspended_tickets.md +182 -0
- data/lib/zendesk_api/server/docs/tags.md +36 -0
- data/lib/zendesk_api/server/docs/ticket_audits.md +657 -0
- data/lib/zendesk_api/server/docs/ticket_export.md +121 -0
- data/lib/zendesk_api/server/docs/ticket_fields.md +277 -0
- data/lib/zendesk_api/server/docs/ticket_import.md +65 -0
- data/lib/zendesk_api/server/docs/ticket_metrics.md +125 -0
- data/lib/zendesk_api/server/docs/tickets.md +622 -0
- data/lib/zendesk_api/server/docs/topic_comments.md +221 -0
- data/lib/zendesk_api/server/docs/topic_subscriptions.md +140 -0
- data/lib/zendesk_api/server/docs/topic_votes.md +154 -0
- data/lib/zendesk_api/server/docs/topics.md +335 -0
- data/lib/zendesk_api/server/docs/triggers.md +199 -0
- data/lib/zendesk_api/server/docs/user_identities.md +279 -0
- data/lib/zendesk_api/server/docs/users.md +400 -0
- data/lib/zendesk_api/server/docs/views.md +505 -0
- data/lib/zendesk_api/server/helper.rb +104 -0
- data/lib/zendesk_api/server/html_renderer.rb +98 -0
- data/lib/zendesk_api/server/models/user_request.rb +16 -0
- data/lib/zendesk_api/server/models/zlib_json.rb +13 -0
- data/lib/zendesk_api/server/public/config.rb +26 -0
- data/lib/zendesk_api/server/public/favicon.ico +0 -0
- data/lib/zendesk_api/server/public/images/glyphicons-halflings-white.png +0 -0
- data/lib/zendesk_api/server/public/images/glyphicons-halflings.png +0 -0
- data/lib/zendesk_api/server/public/images/spinner.gif +0 -0
- data/lib/zendesk_api/server/public/images/zendesk_developers_bg.png +0 -0
- data/lib/zendesk_api/server/public/images/zendesk_developers_header.png +0 -0
- data/lib/zendesk_api/server/public/javascripts/application.js +186 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-alert.js +90 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-button.js +96 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-carousel.js +169 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-collapse.js +157 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-dropdown.js +100 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-modal.js +218 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-popover.js +98 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-scrollspy.js +151 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-tab.js +135 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-tooltip.js +275 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-transition.js +61 -0
- data/lib/zendesk_api/server/public/javascripts/bootstrap-typeahead.js +285 -0
- data/lib/zendesk_api/server/public/sass/screen.scss +102 -0
- data/lib/zendesk_api/server/public/sass/styles.scss +5 -0
- data/lib/zendesk_api/server/public/stylesheets/developer.screen.css +836 -0
- data/lib/zendesk_api/server/public/stylesheets/screen.css +129 -0
- data/lib/zendesk_api/server/public/stylesheets/styles.css +6208 -0
- data/lib/zendesk_api/server/templates/footer.haml +13 -0
- data/lib/zendesk_api/server/templates/header.haml +20 -0
- data/lib/zendesk_api/server/templates/index.haml +68 -0
- data/lib/zendesk_api/server/templates/layout.haml +44 -0
- data/lib/zendesk_api/server/templates/param.haml +4 -0
- data/lib/zendesk_api/server/templates/search.haml +23 -0
- data/lib/zendesk_api/server/templates/sidebar.haml +7 -0
- data/lib/zendesk_api/version.rb +1 -1
- data/spec/{association_spec.rb → core/association_spec.rb} +1 -1
- data/spec/{client_spec.rb → core/client_spec.rb} +1 -1
- data/spec/{collection_spec.rb → core/collection_spec.rb} +1 -1
- data/spec/{configuration_spec.rb → core/configuration_spec.rb} +1 -1
- data/spec/{create_resource_spec.rb → core/create_resource_spec.rb} +1 -1
- data/spec/{data_resource_spec.rb → core/data_resource_spec.rb} +1 -1
- data/spec/{inflection_spec.rb → core/inflection_spec.rb} +1 -1
- data/spec/{lru_cache_spec.rb → core/lru_cache_spec.rb} +1 -1
- data/spec/{middleware → core/middleware}/request/etag_cache_spec.rb +1 -1
- data/spec/{middleware → core/middleware}/request/retry_spec.rb +1 -1
- data/spec/{middleware → core/middleware}/request/test.jpg +0 -0
- data/spec/{middleware → core/middleware}/request/upload_spec.rb +1 -1
- data/spec/{middleware → core/middleware}/response/callback_spec.rb +1 -1
- data/spec/{middleware → core/middleware}/response/deflate_spec.rb +1 -1
- data/spec/{middleware → core/middleware}/response/gzip_spec.rb +1 -1
- data/spec/{middleware → core/middleware}/response/parse_iso_dates_spec.rb +1 -1
- data/spec/{read_resource_spec.rb → core/read_resource_spec.rb} +1 -1
- data/spec/{rescue_spec.rb → core/rescue_spec.rb} +1 -1
- data/spec/{resource_spec.rb → core/resource_spec.rb} +1 -1
- data/spec/{search_spec.rb → core/search_spec.rb} +1 -1
- data/spec/{spec_helper.rb → core/spec_helper.rb} +5 -5
- data/spec/{trackie_spec.rb → core/trackie_spec.rb} +1 -1
- data/{live → spec/live}/Readme.md +0 -0
- data/{live → spec/live}/activity_spec.rb +1 -1
- data/{live → spec/live}/audit_spec.rb +1 -1
- data/{live → spec/live}/bookmark_spec.rb +1 -1
- data/{live → spec/live}/category_spec.rb +1 -1
- data/{live → spec/live}/collection_spec.rb +1 -1
- data/{live → spec/live}/crm_spec.rb +1 -1
- data/{live → spec/live}/custom_role_spec.rb +1 -1
- data/{live → spec/live}/forum_spec.rb +1 -1
- data/{live → spec/live}/forum_subscription_spec.rb +1 -1
- data/{live → spec/live}/group_membership_spec.rb +1 -1
- data/{live → spec/live}/group_spec.rb +1 -1
- data/{live → spec/live}/identity_spec.rb +1 -1
- data/{live → spec/live}/locale_spec.rb +1 -1
- data/{live → spec/live}/macro_spec.rb +1 -1
- data/{live → spec/live}/mobile_device_spec.rb +1 -1
- data/{live → spec/live}/organization_spec.rb +1 -1
- data/{live → spec/live}/request_spec.rb +1 -1
- data/{live → spec/live}/satisfaction_rating_spec.rb +1 -1
- data/{live → spec/live}/setting_spec.rb +1 -1
- data/{live → spec/live}/suspended_ticket_spec.rb +1 -1
- data/{live → spec/live}/ticket_field_spec.rb +1 -1
- data/{live → spec/live}/ticket_metrics_spec.rb +1 -1
- data/{live → spec/live}/ticket_spec.rb +1 -1
- data/spec/live/topic_comment_spec.rb +24 -0
- data/{live → spec/live}/topic_spec.rb +1 -1
- data/{live → spec/live}/topic_subscription_spec.rb +1 -1
- data/{live → spec/live}/topic_vote_spec.rb +1 -1
- data/{live → spec/live}/upload_spec.rb +1 -1
- data/{live → spec/live}/user_spec.rb +1 -1
- data/{live → spec/live}/view_spec.rb +1 -1
- data/spec/macros/resource_macros.rb +1 -1
- data/spec/server/app_spec.rb +140 -0
- data/spec/server/helper_spec.rb +97 -0
- data/spec/server/html_renderer_spec.rb +130 -0
- data/spec/server/spec_helper.rb +43 -0
- metadata +198 -77
- data/live/topic_comment_spec.rb +0 -13
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# extracted from https://github.com/grosser/project_template
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data/Readme.md
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@@ -99,6 +99,26 @@ The methods under ZendeskAPI::Client (such as .tickets) return an instance of Ze
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Actual requests may not be sent until an explicit ZendeskAPI::Collection#fetch, ZendeskAPI::Collection#to_a, or an applicable methods such
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as #each.
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### Caveats
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Resource updating is implemented by sending only the `changed?` attributes to the server (see `ZendeskAPI::TrackChanges`).
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Unfortunately, this module only hooks into `Hash` meaning any changes to an `Array`not resulting in a new instance will not be tracked and sent.
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```
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zendesk_api_client_rb $ bundle console
|
109
|
+
> a = ZendeskAPI::Trackie.new(:tags => []).tap(&:clear_changes)
|
110
|
+
> a.changed?(:tags)
|
111
|
+
=> false
|
112
|
+
> a.tags << "my_new_tag"
|
113
|
+
=> ["my_new_tag"]
|
114
|
+
> a.changed?(:tags)
|
115
|
+
=> false
|
116
|
+
> a.tags += %w{my_other_tag}
|
117
|
+
=> ["my_new_tag", "my_other_tag"]
|
118
|
+
> a.changed?(:tags)
|
119
|
+
=> true
|
120
|
+
```
|
121
|
+
|
102
122
|
### Pagination
|
103
123
|
|
104
124
|
ZendeskAPI::Collections can be paginated:
|
@@ -189,6 +209,15 @@ ticket.requester # => #<ZendeskAPI::User id=...>
|
|
189
209
|
Currently, this feature is limited to only a few resources and their associations.
|
190
210
|
They are documented on [developer.zendesk.com](http://developer.zendesk.com/documentation/rest_api/introduction.html#side-loading-\(beta\)).
|
191
211
|
|
212
|
+
### Search
|
213
|
+
|
214
|
+
Searching is done through the client. Returned is an instance of ZendeskAPI::Collection:
|
215
|
+
|
216
|
+
```ruby
|
217
|
+
client.search(:query => "my search query") # /api/v2/search.json?query=...
|
218
|
+
client.users.search(:query => "my new query") # /api/v2/users/search.json?query=...
|
219
|
+
```
|
220
|
+
|
192
221
|
### Special case: Custom resources paths
|
193
222
|
|
194
223
|
API endpoints such as tickets/recent or topics/show_many can be accessed through chaining.
|
@@ -230,6 +259,42 @@ ticket.comment.uploads << File.new("img.jpg")
|
|
230
259
|
ticket.save
|
231
260
|
```
|
232
261
|
|
262
|
+
## Extras
|
263
|
+
|
264
|
+
The following projects are still works in progress and require checking out the repository,
|
265
|
+
using ruby 1.9.3, and running `bundle install`.
|
266
|
+
|
267
|
+
### Zendesk API Test Server
|
268
|
+
|
269
|
+
Included in this repository is the code for the [Zendesk API Tester](https://zendesk-api.herokuapp.com/) website.
|
270
|
+
|
271
|
+
```sh
|
272
|
+
bin/zendesk server --help
|
273
|
+
```
|
274
|
+
|
275
|
+
Additional Dependencies:
|
276
|
+
|
277
|
+
* sinatra
|
278
|
+
* sinatra-contrib
|
279
|
+
* haml
|
280
|
+
* compass
|
281
|
+
* coderay
|
282
|
+
* coderay_bash
|
283
|
+
* redcarpet
|
284
|
+
* mongoid (and a working MongoDB instance)
|
285
|
+
|
286
|
+
### Zendesk Console
|
287
|
+
|
288
|
+
WIP
|
289
|
+
|
290
|
+
```sh
|
291
|
+
bin/zendesk console --help
|
292
|
+
```
|
293
|
+
|
294
|
+
Additional Dependencies:
|
295
|
+
|
296
|
+
* ripl
|
297
|
+
|
233
298
|
## Note on Patches/Pull Requests
|
234
299
|
1. Fork the project.
|
235
300
|
2. Make your feature addition or bug fix.
|
data/bin/zendesk
ADDED
@@ -0,0 +1,26 @@
|
|
1
|
+
#!/usr/bin/env ruby
|
2
|
+
require 'bundler'
|
3
|
+
|
4
|
+
ARGV[0] ||= "console"
|
5
|
+
|
6
|
+
if %w(s server).include?(ARGV[0])
|
7
|
+
Bundler.setup(:default, :server)
|
8
|
+
|
9
|
+
require 'zendesk_api'
|
10
|
+
require 'zendesk_api/server/base'
|
11
|
+
|
12
|
+
OptionParser.new do |op|
|
13
|
+
op.banner = "Usage: zendesk s[erver] [options]"
|
14
|
+
|
15
|
+
op.on('-e env', 'Set the environment') {|val| ZendeskAPI::Server::App.set(:environment, val.to_sym)}
|
16
|
+
op.on('-p port', 'Bind to a port') {|val| ZendeskAPI::Server::App.set(:port, val.to_i)}
|
17
|
+
op.on('-o addr', 'Bind to a location') {|val| ZendeskAPI::Server::App.set(:bind, val)}
|
18
|
+
end.parse!(ARGV.dup)
|
19
|
+
|
20
|
+
ZendeskAPI::Server::App.run!
|
21
|
+
else
|
22
|
+
Bundler.setup(:default, :console)
|
23
|
+
|
24
|
+
require 'zendesk_api'
|
25
|
+
require 'zendesk_api/console/base'
|
26
|
+
end
|
data/config.ru
ADDED
data/config/mongoid.yml
ADDED
@@ -0,0 +1,81 @@
|
|
1
|
+
development: &defaults
|
2
|
+
# Configure available database sessions. (required)
|
3
|
+
sessions:
|
4
|
+
# Defines the default session. (required)
|
5
|
+
default: &default_session
|
6
|
+
# Defines the name of the default database that Mongoid can connect to.
|
7
|
+
# (required).
|
8
|
+
database: zendesk_api_development
|
9
|
+
# Provides the hosts the default session can connect to. Must be an array
|
10
|
+
# of host:port pairs. (required)
|
11
|
+
hosts:
|
12
|
+
- localhost:27017
|
13
|
+
options:
|
14
|
+
# Change whether the session persists in safe mode by default.
|
15
|
+
# (default: false)
|
16
|
+
# safe: false
|
17
|
+
|
18
|
+
# Change the default consistency model to :eventual or :strong.
|
19
|
+
# :eventual will send reads to secondaries, :strong sends everything
|
20
|
+
# to master. (default: :eventual)
|
21
|
+
# consistency: :strong
|
22
|
+
# Configure Mongoid specific options. (optional)
|
23
|
+
options:
|
24
|
+
# Configuration for whether or not to allow access to fields that do
|
25
|
+
# not have a field definition on the model. (default: true)
|
26
|
+
# allow_dynamic_fields: true
|
27
|
+
|
28
|
+
# Enable the identity map, needed for eager loading. (default: false)
|
29
|
+
# identity_map_enabled: false
|
30
|
+
|
31
|
+
# Includes the root model name in json serialization. (default: false)
|
32
|
+
# include_root_in_json: false
|
33
|
+
|
34
|
+
# Include the _type field in serializaion. (default: false)
|
35
|
+
# include_type_for_serialization: false
|
36
|
+
|
37
|
+
# Preload all models in development, needed when models use
|
38
|
+
# inheritance. (default: false)
|
39
|
+
preload_models: true
|
40
|
+
|
41
|
+
# Protect id and type from mass assignment. (default: true)
|
42
|
+
# protect_sensitive_fields: true
|
43
|
+
|
44
|
+
# Raise an error when performing a #find and the document is not found.
|
45
|
+
# (default: true)
|
46
|
+
raise_not_found_error: false
|
47
|
+
|
48
|
+
# Raise an error when defining a scope with the same name as an
|
49
|
+
# existing method. (default: false)
|
50
|
+
# scope_overwrite_exception: false
|
51
|
+
|
52
|
+
# Skip the database version check, used when connecting to a db without
|
53
|
+
# admin access. (default: false)
|
54
|
+
# skip_version_check: false
|
55
|
+
|
56
|
+
# User Active Support's time zone in conversions. (default: true)
|
57
|
+
# use_activesupport_time_zone: true
|
58
|
+
|
59
|
+
# Ensure all times are UTC in the app side. (default: false)
|
60
|
+
# use_utc: false
|
61
|
+
|
62
|
+
test:
|
63
|
+
<<: *defaults
|
64
|
+
sessions:
|
65
|
+
default:
|
66
|
+
<<: *default_session
|
67
|
+
database: zendesk_api_test
|
68
|
+
|
69
|
+
<% if ENV['MONGOLAB_URI'] %>
|
70
|
+
<% uri = URI.parse(ENV['MONGOLAB_URI']) %>
|
71
|
+
production:
|
72
|
+
<<: *defaults
|
73
|
+
sessions:
|
74
|
+
default:
|
75
|
+
<<: *default_session
|
76
|
+
database: <%= uri.path.sub('/','') %>
|
77
|
+
username: <%= uri.user %>
|
78
|
+
password: <%= uri.password %>
|
79
|
+
hosts:
|
80
|
+
- <%= uri.host %>:<%= uri.port %>
|
81
|
+
<% end %>
|
data/lib/zendesk_api/actions.rb
CHANGED
@@ -19,7 +19,7 @@ module ZendeskAPI
|
|
19
19
|
|
20
20
|
save_associations
|
21
21
|
|
22
|
-
response = @client.connection.send(method, req_path) do |req|
|
22
|
+
@response = @client.connection.send(method, req_path) do |req|
|
23
23
|
req.body = if self.class.unnested_params
|
24
24
|
attributes.changes
|
25
25
|
else
|
@@ -27,7 +27,7 @@ module ZendeskAPI
|
|
27
27
|
end
|
28
28
|
end
|
29
29
|
|
30
|
-
@attributes.replace @attributes.deep_merge(response.body[self.class.singular_resource_name] || {})
|
30
|
+
@attributes.replace @attributes.deep_merge(@response.body[self.class.singular_resource_name] || {})
|
31
31
|
@attributes.clear_changes
|
32
32
|
clear_associations
|
33
33
|
true
|
@@ -84,7 +84,7 @@ module ZendeskAPI
|
|
84
84
|
# @return [Number] The total number of resources server-side (disregarding pagination).
|
85
85
|
def count
|
86
86
|
fetch
|
87
|
-
@count
|
87
|
+
@count || -1
|
88
88
|
end
|
89
89
|
|
90
90
|
# Changes the per_page option. Returns self, so it can be chained. No execution.
|
@@ -103,6 +103,14 @@ module ZendeskAPI
|
|
103
103
|
self
|
104
104
|
end
|
105
105
|
|
106
|
+
def first_page?
|
107
|
+
!@options["page"] || @options["page"].to_i <= 1
|
108
|
+
end
|
109
|
+
|
110
|
+
def last_page?
|
111
|
+
!@options["page"] || @options["page"].to_i * @options["per_page"].to_i >= count
|
112
|
+
end
|
113
|
+
|
106
114
|
# Saves all newly created resources stored in this collection.
|
107
115
|
# @return [Collection] self
|
108
116
|
def save
|
@@ -282,17 +290,20 @@ module ZendeskAPI
|
|
282
290
|
end
|
283
291
|
end
|
284
292
|
|
285
|
-
alias :orig_to_s :to_s
|
286
|
-
|
287
293
|
# @private
|
288
294
|
def to_s
|
289
295
|
if @resources
|
290
296
|
@resources.inspect
|
291
297
|
else
|
292
|
-
|
298
|
+
inspect = []
|
299
|
+
inspect << "options=#{@options.inspect}" if @options.any?
|
300
|
+
inspect << "path=#{path}"
|
301
|
+
"#{Inflection.singular(@resource)} collection [#{inspect.join(",")}]"
|
293
302
|
end
|
294
303
|
end
|
295
304
|
|
305
|
+
alias :to_str :to_s
|
306
|
+
|
296
307
|
private
|
297
308
|
|
298
309
|
def set_page_and_count(body)
|