zendesk 0.1.6 → 0.1.7

data/lib/zendesk.rb

@@ -48,17 +48,17 @@ module Zendesk
       else
         value = {}
         element.elements.each{|el| value.merge! xml_elements_to_hash(el) }
-      end      
+      end
     end
-    { element.name.gsub('-', '_').to_sym => value }      
+    { element.name.gsub('-', '_').to_sym => value }
   end
 
   def self.xml_out(hash)
-    doc = REXML::Document.new 
+    doc = REXML::Document.new
     doc.add_element hash_elements_to_xml(hash.keys[0], hash.values[0])
     doc.to_s
-  end  
-  
+  end
+
   def self.hash_elements_to_xml(key, value)
     element = REXML::Element.new(key.to_s.gsub('_', '-'))
     if value.is_a?(Array)
@@ -78,8 +78,9 @@ module Zendesk
   autoload :Comment, File.dirname(__FILE__) + '/zendesk/comment.rb'
   autoload :Ticket, File.dirname(__FILE__) + '/zendesk/ticket.rb'
   autoload :User, File.dirname(__FILE__) + '/zendesk/user.rb'
+  autoload :Attachment, File.dirname(__FILE__) + '/zendesk/attachment.rb'
 
   autoload :Constants, File.dirname(__FILE__) + '/zendesk/lib/constants.rb'
   autoload :RestObject, File.dirname(__FILE__) + '/zendesk/lib/rest_object.rb'
   autoload :Properties, File.dirname(__FILE__) + '/zendesk/lib/properties.rb'
-end
+end

data/lib/zendesk/attachment.rb

@@ -0,0 +1,13 @@
+class Zendesk::Attachment < Zendesk::Resource
+  def initialize(path, filename = nil)
+    @path = path
+    @filename = filename || File.basename(path)
+  
+  end
+  # return token of attached file
+  def save
+    response = Zendesk.resource["uploads.xml?filename=#{@filename}"].post(File.read(@path))
+    REXML::Document.new(response).elements['uploads'].attributes['token']
+  end
+
+end

data/lib/zendesk/resource.rb

@@ -1,21 +1,21 @@
 class Zendesk::Resource
   include Zendesk::Properties
   include Zendesk::Constants
-  
+
   # TODO: Make load file as optional
 
   def initialize(attrs = {})
     load_attributes(attrs)
     load_properties(attrs)
   end
-  
+
   def load_data(xml_stream)
     Zendesk.xml_in(xml_stream)
   end
-  
+
   def self.create(attrs = {})
     instance = new(attrs)
     instance.save
     instance
   end
-end
+end

data/lib/zendesk/ticket.rb

@@ -1,23 +1,23 @@
 class Zendesk::Ticket < Zendesk::Resource
  include Zendesk::Constants
  include Zendesk::RestObject
-  
+
   datetimes :created_at, :updated_at
-  attributes :subject, :description, :status, :assignee_id, :requester_name, :requester_email
+  attributes :subject, :description, :status, :assignee_id, :requester_name, :requester_email, :uploads
   protected_attributes :nice_id, :priority_id, :status_id, :via_id, :ticket_type_id, :current_tags, :comments
   properties :status, :ticket_type, :priority, :via
 
-
   alias :id :nice_id
   alias :set_tags :current_tags
-    
+
   def initialize(attrs = {})
+    self.uploads = Zendesk::Attachment.new(attrs[:attachment]).save if attrs[:attachment]
     @comments = []
     load_fields
-    self.tags= attrs[:tags] || attrs['tags']
+    self.tags = attrs[:tags] || attrs['tags']
     super
   end
-  
+
   # Filling custom field methods from imported data.
   # If field is not pointed in config it will be missed
   def load_field_entries(data)
@@ -28,7 +28,7 @@ class Zendesk::Ticket < Zendesk::Resource
       end
     end
   end
-  
+
   def load_comments(data)
     @comments = []
     data[:comments].each do |comment|
@@ -37,7 +37,7 @@ class Zendesk::Ticket < Zendesk::Resource
       @comments << z_comment
     end
   end
-  
+
   def user
     if assignee_id
       @user ||= Zendesk::User.find(assignee_id)
@@ -45,7 +45,7 @@ class Zendesk::Ticket < Zendesk::Resource
       @user = nil
     end
   end
-  
+
   def create_comment(value, is_public = true)
     if Zendesk::Comment.create(:ticket_id => self.id, :value => value, :is_public => is_public)
       reload
@@ -53,7 +53,7 @@ class Zendesk::Ticket < Zendesk::Resource
       false
     end
   end
-  
+
   def to_xml
     result = {}
     (attributes -  @field_ids.keys).each do |obj|
@@ -61,7 +61,7 @@ class Zendesk::Ticket < Zendesk::Resource
         result[obj.to_s.downcase] = val
       end
     end
-    
+
     ticket_field_entries = []
     @field_ids.each_pair do |key, value|
       if val = instance_variable_get(:"@#{key.to_s}")
@@ -69,19 +69,20 @@ class Zendesk::Ticket < Zendesk::Resource
       end
     end
      result[:ticket_field_entries] = ticket_field_entries unless ticket_field_entries.empty?
-    
+
     result[:set_tags] = current_tags if current_tags
+    result[:uploads] = 'ueergyyosamiqqg'#uploads if uploads
     Zendesk.xml_out({:ticket => result})
   end
-  
+
   def tags
     @current_tags.try(:split)
   end
-  
+
   def tags=(tags)
     @current_tags = tags.is_a?(Array) ? tags.to_a.join(' ') : tags
   end
-  
+
   def load_fields
     attr_keys = Zendesk.config['ticket'] || {}
     @field_ids = {}
@@ -94,4 +95,5 @@ class Zendesk::Ticket < Zendesk::Resource
       field_names.each{ |field_name| self.class.attributes field_name.to_sym }
     end
   end
-end
+
+end

data/lib/zendesk/version.rb

@@ -1,3 +1,3 @@
 module Zendesk
-  VERSION = "0.1.6"
+  VERSION = "0.1.7"
 end

metadata

@@ -1,13 +1,13 @@
 --- !ruby/object:Gem::Specification 
 name: zendesk
 version: !ruby/object:Gem::Version 
-  hash: 23
+  hash: 21
   prerelease: 
   segments: 
   - 0
   - 1
-  - 6
-  version: 0.1.6
+  - 7
+  version: 0.1.7
 platform: ruby
 authors: 
 - Andrey Deryabin
@@ -36,6 +36,7 @@ files:
 - README.rdoc
 - Rakefile
 - lib/zendesk.rb
+- lib/zendesk/attachment.rb
 - lib/zendesk/comment.rb
 - lib/zendesk/lib/constants.rb
 - lib/zendesk/lib/properties.rb
@@ -78,7 +79,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
 requirements: []
 
 rubyforge_project: 
-rubygems_version: 1.6.2
+rubygems_version: 1.5.2
 signing_key: 
 specification_version: 3
 summary: Ruby wrapper around the Zendesk API