zen_freshdesk 0.0.0

checksums.yaml

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+---
+SHA1:
+  metadata.gz: a78fab7d89695ef22af8f27cea333aacfd83b6a2
+  data.tar.gz: e1a4b9d692d329faf26f073e19eeb22daeaa58b8
+SHA512:
+  metadata.gz: 578589050d3e6215956ba740703f8cbc8ae5e9c1f77a1b9113f3347b6f7d5f679115074a64b1224a8ade1fb31051d842794af92119b62b4b53a60f3508f64445
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data/.gitignore

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+*.gem
+*.rbc
+.bundle
+.config
+.yardoc
+Gemfile.lock
+InstalledFiles
+_yardoc
+coverage
+doc/
+lib/bundler/man
+pkg
+rdoc
+spec/reports
+test/tmp
+test/version_tmp
+tmp

data/Gemfile

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+source 'https://rubygems.org'
+
+# Specify your gem's dependencies in zen_freshdesk.gemspec
+gemspec

data/LICENSE.txt

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+Copyright (c) 2014 hoangtrungchinh
+
+MIT License
+
+Permission is hereby granted, free of charge, to any person obtaining
+a copy of this software and associated documentation files (the
+"Software"), to deal in the Software without restriction, including
+without limitation the rights to use, copy, modify, merge, publish,
+distribute, sublicense, and/or sell copies of the Software, and to
+permit persons to whom the Software is furnished to do so, subject to
+the following conditions:
+
+The above copyright notice and this permission notice shall be
+included in all copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
+EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
+MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
+NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
+LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION
+OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
+WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

data/README.md

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+# ZenFreshdesk
+
+TODO: Write a gem description
+
+## Installation
+
+Add this line to your application's Gemfile:
+
+    gem 'zen_freshdesk'
+
+And then execute:
+
+    $ bundle
+
+Or install it yourself as:
+
+    $ gem install zen_freshdesk
+
+## Usage
+
+TODO: Write usage instructions here
+
+## Contributing
+
+1. Fork it ( http://github.com/<my-github-username>/zen_freshdesk/fork )
+2. Create your feature branch (`git checkout -b my-new-feature`)
+3. Commit your changes (`git commit -am 'Add some feature'`)
+4. Push to the branch (`git push origin my-new-feature`)
+5. Create new Pull Request

data/Rakefile

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+require "bundler/gem_tasks"

data/lib/zen_freshdesk/version.rb

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+module ZenFreshdesk
+  VERSION = "0.0.0"
+end

data/lib/zen_freshdesk.rb

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+require "zen_freshdesk/version"
+require 'rest_client'
+require 'base64'
+require 'json'
+
+module ZenFreshdesk
+  class Configuration
+    attr_accessor :uri_api, :api_key, :projects, :requester_id, :submitter_id, :responder_id,
+                  :subject, :description, :header, :email
+  end
+
+  def self.create_ticket(uri_api,api_key,project,datas,submiter)
+    header = {:content_type  => "application/json", :Authorization => "Basic #{Base64.encode64(api_key)}"}
+    body = JSON.parse(datas)
+
+    data = {
+      "helpdesk_ticket" => {
+        "description" => body["helpdesk_ticket"]["description"],
+        "subject"     => body["helpdesk_ticket"]["subject"],
+        "email"       => body["helpdesk_ticket"]["email"],
+        "priority"    => 1,
+        "status"      => 2,
+        "ticket_type"  => "Question"
+      },
+      "requester_id" => body["helpdesk_ticket"]["requester_id"],
+      "responder_id" => body["helpdesk_ticket"]["responder_id"]
+    }.to_json()
+
+
+    res = RestClient.post(uri_api, data, header )
+    puts res.code
+    puts res
+  end
+
+  URI_API = "http://chinh.freshdesk.com/helpdesk/tickets.json?tags=test"
+  API_KEY = "UPf8ktY8VePpIOQPsNsq"
+  PROJECT = ""
+  REQUESTER_ID = 1 #User-id of the REQUESTER. For existing contacts, requester_id can be passed instead of email
+  SUBMITTER = ""
+  RESPONDER_ID = 3 #ID of the AGENT to whom the ticket is assigned
+  SUBJECT = "chinh Support needed.."
+  DESCRIPTION = "chinh Some details on the issue ..."
+  EMAIL = "tom@outerspace.com"
+
+
+  @body =  {
+      "helpdesk_ticket" => {
+        "description" => DESCRIPTION,
+        "subject"     => SUBJECT,
+        "email"       => EMAIL,
+        "priority"    => 1,
+        "status"      => 2,
+        "ticket_type"  => "Question"
+      },
+      "requester_id" => REQUESTER_ID,
+      "responder_id" => RESPONDER_ID
+    }.to_json()
+
+
+  # create_ticket(URI_API,API_KEY,PROJECT,@body,SUBMITTER)
+end

data/zen_freshdesk.gemspec

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+# coding: utf-8
+lib = File.expand_path('../lib', __FILE__)
+$LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
+require 'zen_freshdesk/version'
+
+Gem::Specification.new do |spec|
+  spec.name          = "zen_freshdesk"
+  spec.version       = ZenFreshdesk::VERSION
+  spec.authors       = ["hoangtrungchinh"]
+  spec.email         = ["chinhguitar@gmail.com"]
+  spec.summary       = "Create ticket in Freshdesh"
+  spec.description   = "Communicate with customers through this gem"
+  spec.homepage      = "https://gitlab.com/factory-engine/gem_freshdesk"
+  spec.license       = "MIT"
+
+  spec.files         = `git ls-files`.split($/)
+  spec.executables   = spec.files.grep(%r{^bin/}) { |f| File.basename(f) }
+  spec.test_files    = spec.files.grep(%r{^(test|spec|features)/})
+  spec.require_paths = ["lib"]
+
+  spec.add_development_dependency "bundler", "~> 1.5"
+  spec.add_development_dependency "rake"
+end

metadata

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+--- !ruby/object:Gem::Specification
+name: zen_freshdesk
+version: !ruby/object:Gem::Version
+  version: 0.0.0
+platform: ruby
+authors:
+- hoangtrungchinh
+autorequire: 
+bindir: bin
+cert_chain: []
+date: 2014-05-27 00:00:00.000000000 Z
+dependencies:
+- !ruby/object:Gem::Dependency
+  name: bundler
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.5'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - "~>"
+      - !ruby/object:Gem::Version
+        version: '1.5'
+- !ruby/object:Gem::Dependency
+  name: rake
+  requirement: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+  type: :development
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    requirements:
+    - - ">="
+      - !ruby/object:Gem::Version
+        version: '0'
+description: Communicate with customers through this gem
+email:
+- chinhguitar@gmail.com
+executables: []
+extensions: []
+extra_rdoc_files: []
+files:
+- ".gitignore"
+- Gemfile
+- LICENSE.txt
+- README.md
+- Rakefile
+- lib/zen_freshdesk.rb
+- lib/zen_freshdesk/version.rb
+- zen_freshdesk.gemspec
+homepage: https://gitlab.com/factory-engine/gem_freshdesk
+licenses:
+- MIT
+metadata: {}
+post_install_message: 
+rdoc_options: []
+require_paths:
+- lib
+required_ruby_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '0'
+required_rubygems_version: !ruby/object:Gem::Requirement
+  requirements:
+  - - ">="
+    - !ruby/object:Gem::Version
+      version: '0'
+requirements: []
+rubyforge_project: 
+rubygems_version: 2.2.2
+signing_key: 
+specification_version: 4
+summary: Create ticket in Freshdesh
+test_files: []