tortoiselabs 0.1 → 0.2
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- checksums.yaml +4 -4
- data/lib/tortoiselabs/support.rb +67 -0
- data/lib/tortoiselabs.rb +1 -0
- metadata +16 -1
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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1
1
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---
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2
2
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SHA1:
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3
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-
metadata.gz:
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4
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-
data.tar.gz:
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3
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+
metadata.gz: bec4abdb5f37466a005c591bde033c8f3ed9947f
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4
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+
data.tar.gz: 7413afe6764feb48253f41e18ad13b934ecb9ede
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5
5
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SHA512:
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6
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-
metadata.gz:
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7
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-
data.tar.gz:
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6
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+
metadata.gz: 442d0246edcf676fd00c3d8bb44ea9094cfe9992c6a77c3db2dcfca754d8a7296285cc4bd808198ae3816b50c60f396b83aaeb4b9fd606c9f7451cb05fbf1824
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7
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+
data.tar.gz: 9881290bb3012c983848a23cf9e6349f7bf1d4ce7ecde941190a34e088646ac759a3ad76dcae1b68b8eb76dd03b6e1d0df8d70419cc58d1db8357ecb992be4c4
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@@ -0,0 +1,67 @@
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1
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+
module TortoiseLabs
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2
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+
module Support
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3
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class Ticket
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4
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+
attr_reader :closed_at, :department, :opened_at, :priority, :replies
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5
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+
attr_reader :subject, :id, :user
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6
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+
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7
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+
def initialize(thash)
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8
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+
@closed_at, @department = thash["closed_at"], thash["department"]
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9
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+
@opened_at, @priority = thash["opened_at"], thash["priority"]
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10
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+
@subject, @user, @id = thash["subject"], thash["user"], thash["ticket"]
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11
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@is_open = thash["is_open"]
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12
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+
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13
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@replies = Array.new
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14
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+
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15
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thash["replies"].each do |reply|
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16
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obj = Reply.new(reply)
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17
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@replies << obj
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18
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end
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19
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end
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20
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+
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21
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# Instance Methods
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22
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23
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def close
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24
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result = TortoiseLabs::Client.get("/support/ticket/#{@id}/close")
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25
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Ticket.list
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26
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end
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27
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+
|
28
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def open?
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29
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@is_open
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30
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end
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31
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+
|
32
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+
def reply(message)
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33
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result = TortoiseLabs::Client.post("/support/ticket/#{@id}",
|
34
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{:message => message})
|
35
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Ticket.list
|
36
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+
end
|
37
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+
|
38
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+
# Class Methods
|
39
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+
|
40
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+
def self.list
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41
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+
result = TortoiseLabs::Client.get("/support/tickets")
|
42
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tickets = Array.new
|
43
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+
JSON.parse(result)["tickets"].each do |tickethash|
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44
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obj = Ticket.new(tickethash)
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45
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tickets << obj
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46
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+
end
|
47
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+
tickets
|
48
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+
end
|
49
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+
|
50
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+
def self.create(subject, message)
|
51
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result = TortoiseLabs::Client.post("/support/ticket/new",
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52
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{:subject => subject, :message => message})
|
53
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self.list
|
54
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+
end
|
55
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end
|
56
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+
|
57
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class Reply
|
58
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attr_reader :message, :replied_at, :ticket, :user
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59
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+
|
60
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+
def initialize(rhash)
|
61
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@message, @replied_at = rhash["message"], rhash["replied_at"]
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62
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@ticket, @user = rhash["ticket"], rhash["user"]
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63
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+
end
|
64
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end
|
65
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end
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66
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end
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67
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+
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data/lib/tortoiselabs.rb
CHANGED
metadata
CHANGED
@@ -1,7 +1,7 @@
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1
1
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--- !ruby/object:Gem::Specification
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2
2
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name: tortoiselabs
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3
3
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version: !ruby/object:Gem::Version
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4
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-
version: '0.
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4
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+
version: '0.2'
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5
5
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platform: ruby
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6
6
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authors:
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7
7
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- Andrew Northall
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@@ -24,6 +24,20 @@ dependencies:
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24
24
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- - '>='
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25
25
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- !ruby/object:Gem::Version
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26
26
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version: '0'
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27
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+
- !ruby/object:Gem::Dependency
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28
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name: json
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29
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requirement: !ruby/object:Gem::Requirement
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30
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requirements:
|
31
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- - '>='
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32
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+
- !ruby/object:Gem::Version
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33
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version: '0'
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34
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+
type: :runtime
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35
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prerelease: false
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36
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+
version_requirements: !ruby/object:Gem::Requirement
|
37
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requirements:
|
38
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+
- - '>='
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39
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- !ruby/object:Gem::Version
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40
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version: '0'
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27
41
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description: A TortoiseLabs API wrapper.
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28
42
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email: andrew@northall.me.uk
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29
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executables: []
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@@ -35,6 +49,7 @@ files:
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35
49
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- lib/tortoiselabs/client.rb
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36
50
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- lib/tortoiselabs/dns.rb
|
37
51
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- lib/tortoiselabs/vps.rb
|
52
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+
- lib/tortoiselabs/support.rb
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38
53
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homepage: https://github.com/somasonic/tortoiselabs-ruby
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39
54
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licenses:
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40
55
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- MIT
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