ticket_abstractor_client 1.16.0 → 1.17.0

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@@ -1,7 +1,7 @@
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data/README.md

@@ -15,7 +15,7 @@ And then execute:
 Or install it yourself as:
 
     $ gem install ticket_abstractor_client
-    
+
 ## API
 
 [API Documentation](http://rubydoc.info/gems/ticket_abstractor_client/frames)
@@ -45,6 +45,8 @@ Access clients:
     client.brouha
     client.itrc
     client.ilogger
+    client.sev_one
+    client.service_now
 
 ### Jira
 
@@ -61,13 +63,13 @@ Grab issue:
 
     client.jira.get_issue 'IFS-123'
     client.jira.get_issue_status 'IFS-123'
-    
+
 Get issues by filter:
 
     jira_filter_id = 2145
     client.jira.get_issues_by_filter jira_filter_id #=> [{ issue_1 }, { issue_2 }, ...]
     client.jira.get_issues_by_filter jira_filter_id, page, per_page, show_total: true #=> { total: 2, issues: [...] }
-    
+
 Create issue (project, summary, description and issuetype fields are required):
 
     options = { project: "IFS", summary: "Summary", description: "Desc", issuetype: "Bug"}
@@ -84,11 +86,11 @@ Create issue using Jira params:
     options = { fields: { project: { key: "IFS" }, summary: "Summary", issuetype: { id: 82 } } }
     attachment = File.new('file.png', 'rb')
     client.jira.raw_create_issue options, attachment
-    
+
 Update issue (issuekey field is required):
 
     client.jira.update_issue(issuekey: 'IFS-123', description: 'new description')
-    
+
 Attach the file to issue:
 
     attachment = File.new('file.png', 'rb')
@@ -140,7 +142,7 @@ Create issue:
     }
 
     client.brouha.create_issue options
-     
+
 List products and services:
 
     client.brouha.list_product_services
@@ -151,17 +153,17 @@ Find apps:
 
     client.itrc.list_apps
     client.itrc.find_app 'itrc'
-    
+
 Find app_groups:
 
     client.itrc.list_app_groups
     client.itrc.find_app_group 'app-mgmt-tools'
-    
+
 Find business units:
 
     client.itrc.list_business_units
     client.itrc.find_business_unit 3
-    
+
 Find departments:
 
     client.itrc.list_departments
@@ -177,17 +179,39 @@ Grab incidents:
 
 Get data from graph:
 
+    ## :graph => :data_sources is required
+    ## :timespan => :start_time and :end_time is required
     params = {
       graph: {
         data_sources: [
           { device_name: "ccprtr-br-a1-p", object_name: "ae1", indicator: "ifHCOutOctets" },
           { device_name: "ccprtr-br-a2-p", object_name: "ae1", indicator: "ifHCOutOctets" }
         ]
-      },
-      timespan: { simple_timespan: "past 5 minutes" }
+      }
     }
-    client.sev_one.report_get_data_from_graph params
 
+    ## query which fetch data for period(time in UNIX timestamp)
+    client.sev_one.report_get_data_from_graph(params.merge(timespan: { start_time: 1423242600.0, end_time: 1423242900.0 }))
+
+    ## query which fetch data for last 5 minutes
+    client.sev_one.report_get_data_from_graph(params.merge(timespan: { simple_timespan: "past 5 minutes" }))
+
+### Service Now
+
+Get all incidents:
+    client.service_now.get_all_incidents(limit: '1000', offset: '0', table_name: 'incident')
+
+Get incident:
+    :sys_id is a required parameter
+    client.service_now.get_incident(sys_id: '', table_name: 'incident')
+
+Create incident:
+    :incident_params is a required parameters
+    client.service_now.create_incident(incident_params: {}, table_name: 'incident')
+
+Update incident:
+    :incident_params and :sys_id is a required parameters
+    client.service_now.update_incident(incident_params: {}, sys_id: '', table_name: 'incident')
 
 ## Contributing
 

data/lib/ticket_abstractor_client.rb

@@ -29,6 +29,10 @@ module TicketAbstractorClient
     def sev_one
       @clients[:sev_one] ||= SevOneClient.new(@url, @security_token)
     end
+
+    def service_now
+      @clients[:service_now] ||= ServiceNowClient.new(@url, @security_token)
+    end
   end
 end
 
@@ -42,3 +46,4 @@ require 'ticket_abstractor_client/brouha_client'
 require 'ticket_abstractor_client/itrc_client'
 require 'ticket_abstractor_client/i_logger_client'
 require 'ticket_abstractor_client/sev_one_client'
+require 'ticket_abstractor_client/service_now_client'

data/lib/ticket_abstractor_client/service_now_client.rb

@@ -0,0 +1,17 @@
+class TicketAbstractorClient::ServiceNowClient < TicketAbstractorClient::Client
+  def get_all_incidents(params = {})
+    get 'service_now/get_all_incidents', params
+  end
+
+  def get_incident(params)
+    get 'service_now/get_incident', params
+  end
+
+  def create_incident(params)
+    post 'service_now/create_incident', params
+  end
+
+  def update_incident(params)
+    post 'service_now/update_incident', params
+  end
+end

data/lib/ticket_abstractor_client/version.rb

@@ -1,3 +1,3 @@
 module TicketAbstractorClient
-  VERSION = '1.16.0'
+  VERSION = '1.17.0'
 end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: ticket_abstractor_client
 version: !ruby/object:Gem::Version
-  version: 1.16.0
+  version: 1.17.0
 platform: ruby
 authors:
 - rsamoilov
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2015-02-06 00:00:00.000000000 Z
+date: 2015-02-20 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: bundler
@@ -66,6 +66,7 @@ files:
 - lib/ticket_abstractor_client/i_logger_client.rb
 - lib/ticket_abstractor_client/itrc_client.rb
 - lib/ticket_abstractor_client/jira_client.rb
+- lib/ticket_abstractor_client/service_now_client.rb
 - lib/ticket_abstractor_client/sev_one_client.rb
 - lib/ticket_abstractor_client/version.rb
 homepage: http://github.com/rsamoilov/ticket_abstractor_client