supportbee 0.0.1

data/lib/supportbee.rb

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+require_relative 'supportbee/client.rb'
+require 'json/ext'
+require 'openssl'
+require 'faraday'
+require 'json'
+
+OpenSSL::SSL.send :remove_const, :VERIFY_PEER
+OpenSSL::SSL::VERIFY_PEER = OpenSSL::SSL::VERIFY_NONE

data/lib/supportbee/client.rb

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+require_relative 'client/tickets.rb'
+require_relative 'client/agents.rb'
+require_relative 'client/groups.rb'
+require 'json'
+
+module Supportbee
+  class Client
+
+    include Supportbee::Client::Tickets
+    include Supportbee::Client::Agents
+    include Supportbee::Client::Groups
+
+    def initialize(options={})
+      @company = options[:company]
+      @host = "https://#{@company}.supportbee.com"
+      @auth_token = options[:auth_token]
+      @conn = Faraday.new(:url => @host) do |faraday|
+        faraday.params[:auth_token] = @auth_token
+        faraday.request  :url_encoded             # form-encode POST params
+        faraday.response :logger                  # log requests to STDOUT
+        faraday.adapter  Faraday.default_adapter  # make requests with Net::HTTP
+      end
+    end
+
+    def request(url, options = {})
+      method = options[:method].nil? ? :get : options[:method]
+      response = @conn.run_request(method, url, options[:body], options[:headers])
+      JSON.parse(response.body) 
+    end
+
+    def index(model, extra_parameters = {})
+      items = []
+      current_page = 1
+      last_page = false
+      until last_page
+        extra_parameters['page'] = current_page
+        raw_response = @conn.get do |req|
+          req.url "/#{model}.json"
+          req.params.merge!(extra_parameters)
+        end
+        response = JSON.parse(raw_response.body)
+        items.concat(response[model])
+        if response['current_page'].to_i >= response['total_pages'].to_i
+          last_page = true
+        else
+          current_page = current_page + 1
+        end
+      end
+      items
+    end
+
+  end
+end

data/lib/supportbee/client/agents.rb

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+module Supportbee
+  class Client
+    module Agents
+      
+      def agents(extra_parameters = {})
+        index('users', extra_parameters) 
+      end
+
+      def agent(id)
+        response = @conn.get "/users/#{id}.json"
+        JSON.parse(response.body)
+      end
+    end
+  end
+end

data/lib/supportbee/client/groups.rb

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+module Supportbee
+  class Client
+    module Groups
+      
+      def groups(extra_parameters = {})
+        index('groups', extra_parameters) 
+      end
+
+    end
+  end
+end

data/lib/supportbee/client/labels.rb

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+module Supportbee
+  class Client
+    module Labels
+      
+      def labels(extra_parameters = {})
+        index('labels', extra_parameters) 
+      end
+
+    end
+  end
+end

data/lib/supportbee/client/snippets.rb

@@ -0,0 +1,11 @@
+module Supportbee
+  class Client
+    module Snippets
+      
+      def snippets(extra_parameters = {})
+        index('snippets', extra_parameters) 
+      end
+
+    end
+  end
+end

data/lib/supportbee/client/tickets.rb

@@ -0,0 +1,36 @@
+module Supportbee
+  class Client
+    module Tickets
+      
+      def tickets(extra_parameters = {})
+        # Default parameters according to 
+        # https://developers.supportbee.com/api
+        if extra_parameters['archived'].nil?
+          extra_parameters['archived'] = false
+        end
+        if extra_parameters['spam'].nil?
+          extra_parameters['spam'] = false
+        end
+        if extra_parameters['trash'].nil?
+          extra_parameters['trash'] = false
+        end
+        tickets = index('tickets', extra_parameters) 
+        # Dirty trick to avoid getting wrong tickets in case the API doesn't
+        # honor some parameters
+        known_filters = ['spam', 'trash', 'archived']
+        filters = extra_parameters.select do |p| 
+          known_filters.include?(p)
+        end
+        tickets.select do |t|
+          !filters.map {|k,v| t[k].to_s == v.to_s}.include?(false)
+        end
+      end
+
+      def ticket(id)
+        response = @conn.get "/tickets/#{id}.json"
+        JSON.parse(response.body)
+      end
+
+    end
+  end
+end

data/lib/supportbee/client/web_hooks.rb

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+module Supportbee
+  class Client
+    module WebHooks
+      
+      def web_hooks(extra_parameters = {})
+        index('web_hooks', extra_parameters) 
+      end
+
+    end
+  end
+end

metadata

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+--- !ruby/object:Gem::Specification
+name: supportbee
+version: !ruby/object:Gem::Version
+  version: 0.0.1
+  prerelease: 
+platform: ruby
+authors:
+- Luis Bosque
+autorequire: 
+bindir: bin
+cert_chain: []
+date: 2013-10-10 00:00:00.000000000 Z
+dependencies:
+- !ruby/object:Gem::Dependency
+  name: faraday
+  requirement: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ! '>='
+      - !ruby/object:Gem::Version
+        version: 0.1.0
+  type: :runtime
+  prerelease: false
+  version_requirements: !ruby/object:Gem::Requirement
+    none: false
+    requirements:
+    - - ! '>='
+      - !ruby/object:Gem::Version
+        version: 0.1.0
+description: Ruby client for Supportbee API
+email: luisico@gmail.com
+executables: []
+extensions: []
+extra_rdoc_files: []
+files:
+- lib/supportbee.rb
+- lib/supportbee/client.rb
+- lib/supportbee/client/snippets.rb
+- lib/supportbee/client/tickets.rb
+- lib/supportbee/client/labels.rb
+- lib/supportbee/client/groups.rb
+- lib/supportbee/client/web_hooks.rb
+- lib/supportbee/client/agents.rb
+homepage: https://github.com/lbosque/supportbee
+licenses:
+- MIT
+post_install_message: 
+rdoc_options: []
+require_paths:
+- lib
+required_ruby_version: !ruby/object:Gem::Requirement
+  none: false
+  requirements:
+  - - ! '>='
+    - !ruby/object:Gem::Version
+      version: '0'
+required_rubygems_version: !ruby/object:Gem::Requirement
+  none: false
+  requirements:
+  - - ! '>='
+    - !ruby/object:Gem::Version
+      version: '0'
+requirements: []
+rubyforge_project: 
+rubygems_version: 1.8.23
+signing_key: 
+specification_version: 3
+summary: Ruby client for Supportbee API
+test_files: []