roust 1.8.1 → 1.8.2
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- checksums.yaml +4 -4
- data/Gemfile.lock +7 -7
- data/README.md +18 -0
- data/lib/roust/ticket.rb +29 -0
- data/lib/roust/version.rb +1 -1
- data/spec/mocks/ticket-100-comment.txt +3 -0
- data/spec/roust/ticket_spec.rb +40 -0
- metadata +34 -3
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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1
1
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---
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2
2
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SHA1:
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3
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-
metadata.gz:
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4
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-
data.tar.gz:
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3
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+
metadata.gz: 66c9350b75b1aac09b2b1d5c17401654d9b336bb
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4
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+
data.tar.gz: 2255b4b1690b40658e610c0b52ced4cd8de75e97
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5
5
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SHA512:
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6
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-
metadata.gz:
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7
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-
data.tar.gz:
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6
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+
metadata.gz: 01fd887c2725ef17cc14873c5677c3d7991e3c4fdeb7f3252ad1e59c72485a3b335b3e1a973f8f75c76e17a4d7bcc74de62697aa7ab4539a698ad44babe5b8bf
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7
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+
data.tar.gz: 94a0c365649b4ccbe28b417877223ada824fbae37d3e4a84c7fea8f0c2829b0e32ebfa01b6ac2bc40048315b4257f96c5fbf4858bc0eb069348db144360b255c
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data/Gemfile.lock
CHANGED
@@ -1,7 +1,7 @@
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1
1
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PATH
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2
2
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remote: .
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3
3
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specs:
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4
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-
roust (1.8.
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4
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+
roust (1.8.2)
|
5
5
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activesupport (>= 4.0.10)
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6
6
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httparty (>= 0.13.1)
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7
7
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mail (>= 2.5.4)
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@@ -9,11 +9,11 @@ PATH
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9
9
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GEM
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10
10
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remote: https://rubygems.org/
|
11
11
|
specs:
|
12
|
-
activesupport (4.
|
13
|
-
i18n (~> 0.
|
12
|
+
activesupport (4.2.0)
|
13
|
+
i18n (~> 0.7)
|
14
14
|
json (~> 1.7, >= 1.7.7)
|
15
15
|
minitest (~> 5.1)
|
16
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-
thread_safe (~> 0.
|
16
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+
thread_safe (~> 0.3, >= 0.3.4)
|
17
17
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tzinfo (~> 1.1)
|
18
18
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addressable (2.3.6)
|
19
19
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ast (2.0.0)
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@@ -27,13 +27,13 @@ GEM
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|
27
27
|
httparty (0.13.3)
|
28
28
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json (~> 1.8)
|
29
29
|
multi_xml (>= 0.5.2)
|
30
|
-
i18n (0.
|
31
|
-
json (1.8.
|
30
|
+
i18n (0.7.0)
|
31
|
+
json (1.8.2)
|
32
32
|
mail (2.6.3)
|
33
33
|
mime-types (>= 1.16, < 3)
|
34
34
|
method_source (0.8.2)
|
35
35
|
mime-types (2.4.3)
|
36
|
-
minitest (5.
|
36
|
+
minitest (5.5.1)
|
37
37
|
multi_xml (0.5.5)
|
38
38
|
parser (2.2.0.pre.8)
|
39
39
|
ast (>= 1.1, < 3.0)
|
data/README.md
CHANGED
@@ -12,6 +12,7 @@ Features
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12
12
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- Fetching ticket metadata (id, subject, queue, etc)
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13
13
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- Fetching transactions on individual tickets (in long and short form)
|
14
14
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- Fetching user details
|
15
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+
- Adding comments or correspondence to tickets
|
15
16
|
|
16
17
|
Installing
|
17
18
|
----------
|
@@ -77,6 +78,23 @@ attrs = {
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|
77
78
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|
78
79
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rt.ticket_update(ticket_id, attrs) # => { 'Subject' => 'a test ticket', 'Queue' => 'sales', … }
|
79
80
|
|
81
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+
# Add comments to a ticket
|
82
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+
|
83
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+
attrs = {
|
84
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+
'Action' => 'comment'
|
85
|
+
'Text' => 'this is a test comment'
|
86
|
+
}
|
87
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+
|
88
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+
rt.ticket_comment(ticket_id, attrs) # => { 'Subject' => 'a test ticket', 'Queue' => 'sales', … }
|
89
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+
|
90
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+
# Add correspondence to a ticket
|
91
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+
|
92
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+
attrs = {
|
93
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+
'Action' => 'correspond'
|
94
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+
'Text' => 'this is a test piece of correspondence, which will email out to requestors'
|
95
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+
}
|
96
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+
|
97
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+
rt.ticket_comment(ticket_id, attrs) # => { 'Subject' => 'a test ticket', 'Queue' => 'sales', … }
|
80
98
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|
81
99
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# Fetch user details
|
82
100
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rt.user("dan@us.example") # => {"id"=>"user/160000", "name"=>"dan", "password"=>"********", "emailaddress"=>"dan@us.example", "realname"=>"Dan Smith", "nickname"=>"dan", … }
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data/lib/roust/ticket.rb
CHANGED
@@ -82,6 +82,35 @@ class Roust
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|
82
82
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end
|
83
83
|
end
|
84
84
|
|
85
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+
def ticket_comment(id, attrs)
|
86
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+
attrs['Text'].gsub!(/\n/, "\n ") if attrs['Text'] # insert a space on continuation lines.
|
87
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+
content = compose_content('ticket', id, attrs)
|
88
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+
|
89
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+
unless content.match(/Action: (comment|correspond)/i)
|
90
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+
raise "'Action' must be one of 'Comment' or 'Correspond'"
|
91
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+
end
|
92
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+
|
93
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+
response = self.class.post(
|
94
|
+
"/ticket/#{id}/comment",
|
95
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+
:body => {
|
96
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+
:content => content
|
97
|
+
},
|
98
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+
)
|
99
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+
|
100
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+
body, _ = explode_response(response)
|
101
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+
|
102
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+
case body
|
103
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+
when /^# Message recorded/
|
104
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+
ticket_show(id)
|
105
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+
when /^# You are not allowed to modify ticket \d+/
|
106
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+
raise Unauthorized, body
|
107
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+
when /^# Syntax error/
|
108
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+
raise SyntaxError, body
|
109
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+
else
|
110
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+
raise UnhandledResponse, body
|
111
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+
end
|
112
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+
end
|
113
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+
|
85
114
|
def ticket_search(attrs)
|
86
115
|
params = {
|
87
116
|
:format => 's',
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data/lib/roust/version.rb
CHANGED
data/spec/roust/ticket_spec.rb
CHANGED
@@ -60,6 +60,16 @@ describe Roust do
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|
60
60
|
:body => mocks_path.join('ticket-100-update.txt').read,
|
61
61
|
:headers => {})
|
62
62
|
|
63
|
+
stub_request(:post, "http://rt.example.org/REST/1.0/ticket/100/comment")
|
64
|
+
.with { |request|
|
65
|
+
query = WebMock::Util::QueryMapper.query_to_values(request.body)
|
66
|
+
require 'pry'
|
67
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+
|
68
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+
true
|
69
|
+
}.to_return(:status => 200,
|
70
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+
:body => mocks_path.join('ticket-100-comment.txt').read,
|
71
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+
:headers => {})
|
72
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+
|
63
73
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stub_request(:get, 'http://rt.example.org/REST/1.0/ticket/100/show')
|
64
74
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.to_return(:status => 200,
|
65
75
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:body => mocks_path.join('ticket-100-show.txt').read,
|
@@ -206,6 +216,36 @@ describe Roust do
|
|
206
216
|
}
|
207
217
|
end
|
208
218
|
|
219
|
+
it 'can comment on a ticket' do
|
220
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+
attrs = {
|
221
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+
'action' => 'comment',
|
222
|
+
'text' => 'this is a test comment'
|
223
|
+
}
|
224
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+
ticket = @rt.ticket_comment(100, attrs)
|
225
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+
|
226
|
+
expect(WebMock).to have_requested(:post, "rt.example.org/REST/1.0/ticket/100/comment")
|
227
|
+
.with { |request|
|
228
|
+
query = WebMock::Util::QueryMapper.query_to_values(request.body)
|
229
|
+
query['content'] =~ /Action: comment/ &&
|
230
|
+
query['content'] =~ /Text: this is a test comment/
|
231
|
+
}
|
232
|
+
end
|
233
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+
|
234
|
+
it 'can correspond on a ticket' do
|
235
|
+
attrs = {
|
236
|
+
'action' => 'correspond',
|
237
|
+
'text' => 'this is a test piece of correspondence'
|
238
|
+
}
|
239
|
+
ticket = @rt.ticket_comment(100, attrs)
|
240
|
+
|
241
|
+
expect(WebMock).to have_requested(:post, "rt.example.org/REST/1.0/ticket/100/comment")
|
242
|
+
.with { |request|
|
243
|
+
query = WebMock::Util::QueryMapper.query_to_values(request.body)
|
244
|
+
query['content'] =~ /Action: correspond/ &&
|
245
|
+
query['content'] =~ /Text: this is a test piece of correspondence/
|
246
|
+
}
|
247
|
+
end
|
248
|
+
|
209
249
|
it 'adds links' do
|
210
250
|
attrs = {
|
211
251
|
'RefersTo' => [
|
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: roust
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.8.
|
4
|
+
version: 1.8.2
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Lindsay Holmwood
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date:
|
11
|
+
date: 2015-03-05 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: mail
|
@@ -84,6 +84,7 @@ files:
|
|
84
84
|
- spec/mocks/ticket-1-history-short.txt
|
85
85
|
- spec/mocks/ticket-1-show-unauthenticated.txt
|
86
86
|
- spec/mocks/ticket-1-show.txt
|
87
|
+
- spec/mocks/ticket-100-comment.txt
|
87
88
|
- spec/mocks/ticket-100-show.txt
|
88
89
|
- spec/mocks/ticket-100-update.txt
|
89
90
|
- spec/mocks/ticket-150-links-update.txt
|
@@ -131,4 +132,34 @@ rubygems_version: 2.2.2
|
|
131
132
|
signing_key:
|
132
133
|
specification_version: 4
|
133
134
|
summary: Ruby client for RT's REST API
|
134
|
-
test_files:
|
135
|
+
test_files:
|
136
|
+
- spec/mocks/queue-13.txt
|
137
|
+
- spec/mocks/queue-nil.txt
|
138
|
+
- spec/mocks/ticket-1-history-long.txt
|
139
|
+
- spec/mocks/ticket-1-history-short.txt
|
140
|
+
- spec/mocks/ticket-1-show-unauthenticated.txt
|
141
|
+
- spec/mocks/ticket-1-show.txt
|
142
|
+
- spec/mocks/ticket-100-comment.txt
|
143
|
+
- spec/mocks/ticket-100-show.txt
|
144
|
+
- spec/mocks/ticket-100-update.txt
|
145
|
+
- spec/mocks/ticket-150-links-update.txt
|
146
|
+
- spec/mocks/ticket-150-links.txt
|
147
|
+
- spec/mocks/ticket-151-links-update.txt
|
148
|
+
- spec/mocks/ticket-151-links.txt
|
149
|
+
- spec/mocks/ticket-3-links.txt
|
150
|
+
- spec/mocks/ticket-99-show.txt
|
151
|
+
- spec/mocks/ticket-create.txt
|
152
|
+
- spec/mocks/ticket-search-1-or-2-long.txt
|
153
|
+
- spec/mocks/ticket-search-1-or-2.txt
|
154
|
+
- spec/mocks/ticket-search-that-does-not-exist.txt
|
155
|
+
- spec/mocks/user-dan@us.example-after-edit.txt
|
156
|
+
- spec/mocks/user-dan@us.example-edit.txt
|
157
|
+
- spec/mocks/user-dan@us.example.txt
|
158
|
+
- spec/mocks/user-erin@us.example-create.txt
|
159
|
+
- spec/mocks/user-erin@us.example.txt
|
160
|
+
- spec/mocks/user-nil.txt
|
161
|
+
- spec/roust/authentication_spec.rb
|
162
|
+
- spec/roust/queue_spec.rb
|
163
|
+
- spec/roust/ticket_spec.rb
|
164
|
+
- spec/roust/user_spec.rb
|
165
|
+
- spec/spec_helper.rb
|