purecloud 0.59.1 → 0.60.1

checksums.yaml

@@ -1,7 +1,7 @@
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data/README.md

@@ -9,8 +9,8 @@ With the PureCloud Platform API, you can control all aspects of your PureCloud e
 This SDK is automatically generated by the [Swagger Codegen](https://github.com/swagger-api/swagger-codegen) project:
 
 - API version: v2
-- Package version: 0.59.1
-- Build date: 2016-11-27T18:21:45.381Z
+- Package version: 0.60.1
+- Build date: 2016-12-05T21:10:35.816Z
 
 For more information, please visit [https://developer.mypurecloud.com](https://developer.mypurecloud.com)
 
@@ -18,7 +18,7 @@ For more information, please visit [https://developer.mypurecloud.com](https://d
 
 ### from rubygems.org
 
-    gem 'purecloud', '~> 0.59.1'
+    gem 'purecloud', '~> 0.60.1'
 
 ### Install from Git
 

data/config-ruby.json

@@ -1 +1 @@
-{"gemVersion":"0.59.1","gemName":"purecloud","moduleName":"PureCloud","gemLicense":"MIT","gemSummary":"PureCloud Platform API Library","gemDescription":"A Ruby library to interface with the PureCloud Platform API","gemHomepage":"https://developer.mypurecloud.com","gemAuthor":"Kevin Glinski","gemAuthorEmail":"Kevin.Glinski@inin.com","httpUserAgent":"PureCloud SDK/Ruby 0.59.1","gitUserId":"mypurecloud","gitRepoId":"purecloud_api_sdk_ruby"}
+{"gemVersion":"0.60.1","gemName":"purecloud","moduleName":"PureCloud","gemLicense":"MIT","gemSummary":"PureCloud Platform API Library","gemDescription":"A Ruby library to interface with the PureCloud Platform API","gemHomepage":"https://developer.mypurecloud.com","gemAuthor":"Kevin Glinski","gemAuthorEmail":"Kevin.Glinski@inin.com","httpUserAgent":"PureCloud SDK/Ruby 0.60.1","gitUserId":"mypurecloud","gitRepoId":"purecloud_api_sdk_ruby"}

data/doc_out/AgentActivityEntityListing.html.md

@@ -11,11 +11,11 @@ title: AgentActivityEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
 | **first_uri** | **String** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **previous_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/doc_out/AggregationQuery.html.md

@@ -8,7 +8,7 @@ title: AggregationQuery
 |Name | Type | Description | Notes|
 |------------ | ------------- | ------------- | -------------|
 | **interval** | **String** | Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
-| **granularity** | **DateTime** | Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H | [optional] |
+| **granularity** | **String** | Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H | [optional] |
 | **time_zone** | **String** | Sets the time zone for the query interval, defaults to UTC. Time zones are represented as an ISO-8601 string. For example: UTC, UTC+01:00, or Europe/London | [optional] |
 | **group_by** | **Array<String>** | Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group. | [optional] |
 | **filter** | [**AnalyticsQueryFilter**](AnalyticsQueryFilter.html) | Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters | [optional] |

data/doc_out/AlertingApi.html.md

@@ -12,6 +12,10 @@ Method | HTTP request | Description
 |[**delete_heartbeat_rules_rule_id**](AlertingApi.html#delete_heartbeat_rules_rule_id) | **DELETE** /api/v2/alerting/heartbeat/rules/{ruleId} | Delete a heart beat rule.|
 |[**delete_interactionstats_alerts_alert_id**](AlertingApi.html#delete_interactionstats_alerts_alert_id) | **DELETE** /api/v2/alerting/interactionstats/alerts/{alertId} | Delete an interaction stats alert|
 |[**delete_interactionstats_rules_rule_id**](AlertingApi.html#delete_interactionstats_rules_rule_id) | **DELETE** /api/v2/alerting/interactionstats/rules/{ruleId} | Delete an interaction stats rule.|
+|[**delete_routingstatus_alerts_alert_id**](AlertingApi.html#delete_routingstatus_alerts_alert_id) | **DELETE** /api/v2/alerting/routingstatus/alerts/{alertId} | Delete a routing status alert|
+|[**delete_routingstatus_rules_rule_id**](AlertingApi.html#delete_routingstatus_rules_rule_id) | **DELETE** /api/v2/alerting/routingstatus/rules/{ruleId} | Delete a routing status rule.|
+|[**delete_userpresence_alerts_alert_id**](AlertingApi.html#delete_userpresence_alerts_alert_id) | **DELETE** /api/v2/alerting/userpresence/alerts/{alertId} | Delete a user presence alert|
+|[**delete_userpresence_rules_rule_id**](AlertingApi.html#delete_userpresence_rules_rule_id) | **DELETE** /api/v2/alerting/userpresence/rules/{ruleId} | Delete a user presence rule.|
 |[**get_heartbeat_alerts**](AlertingApi.html#get_heartbeat_alerts) | **GET** /api/v2/alerting/heartbeat/alerts | Get heart beat alert list.|
 |[**get_heartbeat_alerts_alert_id**](AlertingApi.html#get_heartbeat_alerts_alert_id) | **GET** /api/v2/alerting/heartbeat/alerts/{alertId} | Get a heart beat alert|
 |[**get_heartbeat_rules**](AlertingApi.html#get_heartbeat_rules) | **GET** /api/v2/alerting/heartbeat/rules | Get a heart beat rule list.|
@@ -21,11 +25,23 @@ Method | HTTP request | Description
 |[**get_interactionstats_alerts_unread**](AlertingApi.html#get_interactionstats_alerts_unread) | **GET** /api/v2/alerting/interactionstats/alerts/unread | Gets user unread count of interaction stats alerts.|
 |[**get_interactionstats_rules**](AlertingApi.html#get_interactionstats_rules) | **GET** /api/v2/alerting/interactionstats/rules | Get an interaction stats rule list.|
 |[**get_interactionstats_rules_rule_id**](AlertingApi.html#get_interactionstats_rules_rule_id) | **GET** /api/v2/alerting/interactionstats/rules/{ruleId} | Get an interaction stats rule.|
+|[**get_routingstatus_alerts**](AlertingApi.html#get_routingstatus_alerts) | **GET** /api/v2/alerting/routingstatus/alerts | Get routing status alert list.|
+|[**get_routingstatus_alerts_alert_id**](AlertingApi.html#get_routingstatus_alerts_alert_id) | **GET** /api/v2/alerting/routingstatus/alerts/{alertId} | Get a routing status alert|
+|[**get_routingstatus_rules**](AlertingApi.html#get_routingstatus_rules) | **GET** /api/v2/alerting/routingstatus/rules | Get a routing status rule list.|
+|[**get_routingstatus_rules_rule_id**](AlertingApi.html#get_routingstatus_rules_rule_id) | **GET** /api/v2/alerting/routingstatus/rules/{ruleId} | Get a routing status rule.|
+|[**get_userpresence_alerts**](AlertingApi.html#get_userpresence_alerts) | **GET** /api/v2/alerting/userpresence/alerts | Get user presence alert list.|
+|[**get_userpresence_alerts_alert_id**](AlertingApi.html#get_userpresence_alerts_alert_id) | **GET** /api/v2/alerting/userpresence/alerts/{alertId} | Get a user presence alert|
+|[**get_userpresence_rules**](AlertingApi.html#get_userpresence_rules) | **GET** /api/v2/alerting/userpresence/rules | Get a user presence rule list.|
+|[**get_userpresence_rules_rule_id**](AlertingApi.html#get_userpresence_rules_rule_id) | **GET** /api/v2/alerting/userpresence/rules/{ruleId} | Get a user presence rule.|
 |[**post_heartbeat_rules**](AlertingApi.html#post_heartbeat_rules) | **POST** /api/v2/alerting/heartbeat/rules | Create a heart beat rule.|
 |[**post_interactionstats_rules**](AlertingApi.html#post_interactionstats_rules) | **POST** /api/v2/alerting/interactionstats/rules | Create an interaction stats rule.|
+|[**post_routingstatus_rules**](AlertingApi.html#post_routingstatus_rules) | **POST** /api/v2/alerting/routingstatus/rules | Create a routing status rule.|
+|[**post_userpresence_rules**](AlertingApi.html#post_userpresence_rules) | **POST** /api/v2/alerting/userpresence/rules | Create a user presence rule.|
 |[**put_heartbeat_rules_rule_id**](AlertingApi.html#put_heartbeat_rules_rule_id) | **PUT** /api/v2/alerting/heartbeat/rules/{ruleId} | Update a heart beat rule|
 |[**put_interactionstats_alerts_alert_id**](AlertingApi.html#put_interactionstats_alerts_alert_id) | **PUT** /api/v2/alerting/interactionstats/alerts/{alertId} | Update an interaction stats alert read status|
 |[**put_interactionstats_rules_rule_id**](AlertingApi.html#put_interactionstats_rules_rule_id) | **PUT** /api/v2/alerting/interactionstats/rules/{ruleId} | Update an interaction stats rule|
+|[**put_routingstatus_rules_rule_id**](AlertingApi.html#put_routingstatus_rules_rule_id) | **PUT** /api/v2/alerting/routingstatus/rules/{ruleId} | Update a routing status rule|
+|[**put_userpresence_rules_rule_id**](AlertingApi.html#put_userpresence_rules_rule_id) | **PUT** /api/v2/alerting/userpresence/rules/{ruleId} | Update a user presence rule|
 {: class="table table-striped"}
 
 <a name="delete_heartbeat_alerts_alert_id"></a>
@@ -248,11 +264,749 @@ nil (empty response body)
 
 
 
+<a name="delete_routingstatus_alerts_alert_id"></a>
+
+## - delete_routingstatus_alerts_alert_id(alert_id)
+
+Delete a routing status alert
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+alert_id = "alert_id_example" # String | Alert ID
+
+
+begin
+  #Delete a routing status alert
+  api_instance.delete_routingstatus_alerts_alert_id(alert_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->delete_routingstatus_alerts_alert_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **alert_id** | **String**| Alert ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_routingstatus_rules_rule_id"></a>
+
+## - delete_routingstatus_rules_rule_id(rule_id)
+
+Delete a routing status rule.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+rule_id = "rule_id_example" # String | Rule ID
+
+
+begin
+  #Delete a routing status rule.
+  api_instance.delete_routingstatus_rules_rule_id(rule_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->delete_routingstatus_rules_rule_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_userpresence_alerts_alert_id"></a>
+
+## - delete_userpresence_alerts_alert_id(alert_id)
+
+Delete a user presence alert
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+alert_id = "alert_id_example" # String | Alert ID
+
+
+begin
+  #Delete a user presence alert
+  api_instance.delete_userpresence_alerts_alert_id(alert_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->delete_userpresence_alerts_alert_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **alert_id** | **String**| Alert ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_userpresence_rules_rule_id"></a>
+
+## - delete_userpresence_rules_rule_id(rule_id)
+
+Delete a user presence rule.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+rule_id = "rule_id_example" # String | Rule ID
+
+
+begin
+  #Delete a user presence rule.
+  api_instance.delete_userpresence_rules_rule_id(rule_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->delete_userpresence_rules_rule_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="get_heartbeat_alerts"></a>
 
-## -[**HeartBeatAlertContainer**](HeartBeatAlertContainer.html) get_heartbeat_alerts
+## -[**HeartBeatAlertContainer**](HeartBeatAlertContainer.html) get_heartbeat_alerts(opts)
+
+Get heart beat alert list.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get heart beat alert list.
+  result = api_instance.get_heartbeat_alerts(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_heartbeat_alerts: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**HeartBeatAlertContainer**](HeartBeatAlertContainer.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_heartbeat_alerts_alert_id"></a>
+
+## -[**HeartBeatAlert**](HeartBeatAlert.html) get_heartbeat_alerts_alert_id(alert_id, opts)
+
+Get a heart beat alert
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+alert_id = "alert_id_example" # String | Alert ID
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get a heart beat alert
+  result = api_instance.get_heartbeat_alerts_alert_id(alert_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_heartbeat_alerts_alert_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **alert_id** | **String**| Alert ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**HeartBeatAlert**](HeartBeatAlert.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_heartbeat_rules"></a>
+
+## -[**HeartBeatRuleContainer**](HeartBeatRuleContainer.html) get_heartbeat_rules(opts)
+
+Get a heart beat rule list.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get a heart beat rule list.
+  result = api_instance.get_heartbeat_rules(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_heartbeat_rules: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**HeartBeatRuleContainer**](HeartBeatRuleContainer.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_heartbeat_rules_rule_id"></a>
+
+## -[**HeartBeatRule**](HeartBeatRule.html) get_heartbeat_rules_rule_id(rule_id, opts)
+
+Get a heart beat rule.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+rule_id = "rule_id_example" # String | Rule ID
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get a heart beat rule.
+  result = api_instance.get_heartbeat_rules_rule_id(rule_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_heartbeat_rules_rule_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**HeartBeatRule**](HeartBeatRule.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_interactionstats_alerts"></a>
+
+## -[**InteractionStatsAlertContainer**](InteractionStatsAlertContainer.html) get_interactionstats_alerts(opts)
+
+Get interaction stats alert list.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get interaction stats alert list.
+  result = api_instance.get_interactionstats_alerts(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_interactionstats_alerts: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**InteractionStatsAlertContainer**](InteractionStatsAlertContainer.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_interactionstats_alerts_alert_id"></a>
+
+## -[**InteractionStatsAlert**](InteractionStatsAlert.html) get_interactionstats_alerts_alert_id(alert_id, opts)
+
+Get an interaction stats alert
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+alert_id = "alert_id_example" # String | Alert ID
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get an interaction stats alert
+  result = api_instance.get_interactionstats_alerts_alert_id(alert_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_interactionstats_alerts_alert_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **alert_id** | **String**| Alert ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**InteractionStatsAlert**](InteractionStatsAlert.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_interactionstats_alerts_unread"></a>
+
+## -[**UnreadMetric**](UnreadMetric.html) get_interactionstats_alerts_unread
+
+Gets user unread count of interaction stats alerts.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+begin
+  #Gets user unread count of interaction stats alerts.
+  result = api_instance.get_interactionstats_alerts_unread
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_interactionstats_alerts_unread: #{e}"
+end
+~~~
+
+### Parameters
+This endpoint does not need any parameter.
+{: class="table table-striped"}
+
+
+### Return type
+
+[**UnreadMetric**](UnreadMetric.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_interactionstats_rules"></a>
+
+## -[**InteractionStatsRuleContainer**](InteractionStatsRuleContainer.html) get_interactionstats_rules(opts)
+
+Get an interaction stats rule list.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get an interaction stats rule list.
+  result = api_instance.get_interactionstats_rules(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_interactionstats_rules: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**InteractionStatsRuleContainer**](InteractionStatsRuleContainer.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_interactionstats_rules_rule_id"></a>
+
+## -[**InteractionStatsRule**](InteractionStatsRule.html) get_interactionstats_rules_rule_id(rule_id, opts)
+
+Get an interaction stats rule.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+rule_id = "rule_id_example" # String | Rule ID
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Get an interaction stats rule.
+  result = api_instance.get_interactionstats_rules_rule_id(rule_id, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->get_interactionstats_rules_rule_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**InteractionStatsRule**](InteractionStatsRule.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
 
-Get heart beat alert list.
+
+
+<a name="get_routingstatus_alerts"></a>
+
+## -[**RoutingStatusAlertContainer**](RoutingStatusAlertContainer.html) get_routingstatus_alerts(opts)
+
+Get routing status alert list.
 
 
 
@@ -273,23 +1027,30 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
 begin
-  #Get heart beat alert list.
-  result = api_instance.get_heartbeat_alerts
+  #Get routing status alert list.
+  result = api_instance.get_routingstatus_alerts(opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_heartbeat_alerts: #{e}"
+  puts "Exception when calling AlertingApi->get_routingstatus_alerts: #{e}"
 end
 ~~~
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**HeartBeatAlertContainer**](HeartBeatAlertContainer.html)
+[**RoutingStatusAlertContainer**](RoutingStatusAlertContainer.html)
 
 ### HTTP request headers
 
@@ -298,11 +1059,11 @@ This endpoint does not need any parameter.
 
 
 
-<a name="get_heartbeat_alerts_alert_id"></a>
+<a name="get_routingstatus_alerts_alert_id"></a>
 
-## -[**HeartBeatAlert**](HeartBeatAlert.html) get_heartbeat_alerts_alert_id(alert_id)
+## -[**RoutingStatusAlert**](RoutingStatusAlert.html) get_routingstatus_alerts_alert_id(alert_id, opts)
 
-Get a heart beat alert
+Get a routing status alert
 
 
 
@@ -325,13 +1086,16 @@ api_instance = PureCloud::AlertingApi.new
 
 alert_id = "alert_id_example" # String | Alert ID
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
-  #Get a heart beat alert
-  result = api_instance.get_heartbeat_alerts_alert_id(alert_id)
+  #Get a routing status alert
+  result = api_instance.get_routingstatus_alerts_alert_id(alert_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_heartbeat_alerts_alert_id: #{e}"
+  puts "Exception when calling AlertingApi->get_routingstatus_alerts_alert_id: #{e}"
 end
 ~~~
 
@@ -340,12 +1104,13 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **alert_id** | **String**| Alert ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**HeartBeatAlert**](HeartBeatAlert.html)
+[**RoutingStatusAlert**](RoutingStatusAlert.html)
 
 ### HTTP request headers
 
@@ -354,11 +1119,11 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_heartbeat_rules"></a>
+<a name="get_routingstatus_rules"></a>
 
-## -[**HeartBeatRuleContainer**](HeartBeatRuleContainer.html) get_heartbeat_rules
+## -[**RoutingStatusRuleContainer**](RoutingStatusRuleContainer.html) get_routingstatus_rules(opts)
 
-Get a heart beat rule list.
+Get a routing status rule list.
 
 
 
@@ -379,23 +1144,30 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
 begin
-  #Get a heart beat rule list.
-  result = api_instance.get_heartbeat_rules
+  #Get a routing status rule list.
+  result = api_instance.get_routingstatus_rules(opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_heartbeat_rules: #{e}"
+  puts "Exception when calling AlertingApi->get_routingstatus_rules: #{e}"
 end
 ~~~
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**HeartBeatRuleContainer**](HeartBeatRuleContainer.html)
+[**RoutingStatusRuleContainer**](RoutingStatusRuleContainer.html)
 
 ### HTTP request headers
 
@@ -404,11 +1176,11 @@ This endpoint does not need any parameter.
 
 
 
-<a name="get_heartbeat_rules_rule_id"></a>
+<a name="get_routingstatus_rules_rule_id"></a>
 
-## -[**HeartBeatRule**](HeartBeatRule.html) get_heartbeat_rules_rule_id(rule_id)
+## -[**RoutingStatusRule**](RoutingStatusRule.html) get_routingstatus_rules_rule_id(rule_id, opts)
 
-Get a heart beat rule.
+Get a routing status rule.
 
 
 
@@ -431,13 +1203,16 @@ api_instance = PureCloud::AlertingApi.new
 
 rule_id = "rule_id_example" # String | Rule ID
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
-  #Get a heart beat rule.
-  result = api_instance.get_heartbeat_rules_rule_id(rule_id)
+  #Get a routing status rule.
+  result = api_instance.get_routingstatus_rules_rule_id(rule_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_heartbeat_rules_rule_id: #{e}"
+  puts "Exception when calling AlertingApi->get_routingstatus_rules_rule_id: #{e}"
 end
 ~~~
 
@@ -446,12 +1221,13 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **rule_id** | **String**| Rule ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**HeartBeatRule**](HeartBeatRule.html)
+[**RoutingStatusRule**](RoutingStatusRule.html)
 
 ### HTTP request headers
 
@@ -460,11 +1236,11 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_interactionstats_alerts"></a>
+<a name="get_userpresence_alerts"></a>
 
-## -[**InteractionStatsAlertContainer**](InteractionStatsAlertContainer.html) get_interactionstats_alerts
+## -[**UserPresenceAlertContainer**](UserPresenceAlertContainer.html) get_userpresence_alerts(opts)
 
-Get interaction stats alert list.
+Get user presence alert list.
 
 
 
@@ -485,23 +1261,30 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
 begin
-  #Get interaction stats alert list.
-  result = api_instance.get_interactionstats_alerts
+  #Get user presence alert list.
+  result = api_instance.get_userpresence_alerts(opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_interactionstats_alerts: #{e}"
+  puts "Exception when calling AlertingApi->get_userpresence_alerts: #{e}"
 end
 ~~~
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**InteractionStatsAlertContainer**](InteractionStatsAlertContainer.html)
+[**UserPresenceAlertContainer**](UserPresenceAlertContainer.html)
 
 ### HTTP request headers
 
@@ -510,11 +1293,11 @@ This endpoint does not need any parameter.
 
 
 
-<a name="get_interactionstats_alerts_alert_id"></a>
+<a name="get_userpresence_alerts_alert_id"></a>
 
-## -[**InteractionStatsAlert**](InteractionStatsAlert.html) get_interactionstats_alerts_alert_id(alert_id)
+## -[**UserPresenceAlert**](UserPresenceAlert.html) get_userpresence_alerts_alert_id(alert_id, opts)
 
-Get an interaction stats alert
+Get a user presence alert
 
 
 
@@ -537,13 +1320,16 @@ api_instance = PureCloud::AlertingApi.new
 
 alert_id = "alert_id_example" # String | Alert ID
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
-  #Get an interaction stats alert
-  result = api_instance.get_interactionstats_alerts_alert_id(alert_id)
+  #Get a user presence alert
+  result = api_instance.get_userpresence_alerts_alert_id(alert_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_interactionstats_alerts_alert_id: #{e}"
+  puts "Exception when calling AlertingApi->get_userpresence_alerts_alert_id: #{e}"
 end
 ~~~
 
@@ -552,12 +1338,13 @@ end
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **alert_id** | **String**| Alert ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**InteractionStatsAlert**](InteractionStatsAlert.html)
+[**UserPresenceAlert**](UserPresenceAlert.html)
 
 ### HTTP request headers
 
@@ -566,11 +1353,11 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_interactionstats_alerts_unread"></a>
+<a name="get_userpresence_rules"></a>
 
-## -[**UnreadMetric**](UnreadMetric.html) get_interactionstats_alerts_unread
+## -[**UserPresenceRuleContainer**](UserPresenceRuleContainer.html) get_userpresence_rules(opts)
 
-Gets user unread count of interaction stats alerts.
+Get a user presence rule list.
 
 
 
@@ -591,23 +1378,30 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
 begin
-  #Gets user unread count of interaction stats alerts.
-  result = api_instance.get_interactionstats_alerts_unread
+  #Get a user presence rule list.
+  result = api_instance.get_userpresence_rules(opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_interactionstats_alerts_unread: #{e}"
+  puts "Exception when calling AlertingApi->get_userpresence_rules: #{e}"
 end
 ~~~
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**UnreadMetric**](UnreadMetric.html)
+[**UserPresenceRuleContainer**](UserPresenceRuleContainer.html)
 
 ### HTTP request headers
 
@@ -616,11 +1410,11 @@ This endpoint does not need any parameter.
 
 
 
-<a name="get_interactionstats_rules"></a>
+<a name="get_userpresence_rules_rule_id"></a>
 
-## -[**InteractionStatsRuleContainer**](InteractionStatsRuleContainer.html) get_interactionstats_rules
+## -[**UserPresenceRule**](UserPresenceRule.html) get_userpresence_rules_rule_id(rule_id, opts)
 
-Get an interaction stats rule list.
+Get a user presence rule.
 
 
 
@@ -641,23 +1435,33 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
+rule_id = "rule_id_example" # String | Rule ID
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
 begin
-  #Get an interaction stats rule list.
-  result = api_instance.get_interactionstats_rules
+  #Get a user presence rule.
+  result = api_instance.get_userpresence_rules_rule_id(rule_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_interactionstats_rules: #{e}"
+  puts "Exception when calling AlertingApi->get_userpresence_rules_rule_id: #{e}"
 end
 ~~~
 
 ### Parameters
-This endpoint does not need any parameter.
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**InteractionStatsRuleContainer**](InteractionStatsRuleContainer.html)
+[**UserPresenceRule**](UserPresenceRule.html)
 
 ### HTTP request headers
 
@@ -666,11 +1470,11 @@ This endpoint does not need any parameter.
 
 
 
-<a name="get_interactionstats_rules_rule_id"></a>
+<a name="post_heartbeat_rules"></a>
 
-## -[**InteractionStatsRule**](InteractionStatsRule.html) get_interactionstats_rules_rule_id(rule_id)
+## -[**HeartBeatRule**](HeartBeatRule.html) post_heartbeat_rules(body, opts)
 
-Get an interaction stats rule.
+Create a heart beat rule.
 
 
 
@@ -691,15 +1495,18 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
-rule_id = "rule_id_example" # String | Rule ID
+body = PureCloud::HeartBeatRule.new # HeartBeatRule | HeartBeatRule
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
-  #Get an interaction stats rule.
-  result = api_instance.get_interactionstats_rules_rule_id(rule_id)
+  #Create a heart beat rule.
+  result = api_instance.post_heartbeat_rules(body, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->get_interactionstats_rules_rule_id: #{e}"
+  puts "Exception when calling AlertingApi->post_heartbeat_rules: #{e}"
 end
 ~~~
 
@@ -707,7 +1514,68 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **rule_id** | **String**| Rule ID | 
+ **body** | [**HeartBeatRule**](HeartBeatRule.html)| HeartBeatRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**HeartBeatRule**](HeartBeatRule.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_interactionstats_rules"></a>
+
+## -[**InteractionStatsRule**](InteractionStatsRule.html) post_interactionstats_rules(body, opts)
+
+Create an interaction stats rule.
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+body = PureCloud::InteractionStatsRule.new # InteractionStatsRule | AlertingRule
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Create an interaction stats rule.
+  result = api_instance.post_interactionstats_rules(body, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->post_interactionstats_rules: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**InteractionStatsRule**](InteractionStatsRule.html)| AlertingRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
@@ -722,11 +1590,11 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_heartbeat_rules"></a>
+<a name="post_routingstatus_rules"></a>
 
-## -[**HeartBeatRule**](HeartBeatRule.html) post_heartbeat_rules(body)
+## -[**RoutingStatusRule**](RoutingStatusRule.html) post_routingstatus_rules(body, opts)
 
-Create a heart beat rule.
+Create a routing status rule.
 
 
 
@@ -747,15 +1615,18 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
-body = PureCloud::HeartBeatRule.new # HeartBeatRule | HeartBeatRule
+body = PureCloud::RoutingStatusRule.new # RoutingStatusRule | RoutingStatusRule
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
-  #Create a heart beat rule.
-  result = api_instance.post_heartbeat_rules(body)
+  #Create a routing status rule.
+  result = api_instance.post_routingstatus_rules(body, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->post_heartbeat_rules: #{e}"
+  puts "Exception when calling AlertingApi->post_routingstatus_rules: #{e}"
 end
 ~~~
 
@@ -763,13 +1634,14 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**HeartBeatRule**](HeartBeatRule.html)| HeartBeatRule | 
+ **body** | [**RoutingStatusRule**](RoutingStatusRule.html)| RoutingStatusRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**HeartBeatRule**](HeartBeatRule.html)
+[**RoutingStatusRule**](RoutingStatusRule.html)
 
 ### HTTP request headers
 
@@ -778,11 +1650,11 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_interactionstats_rules"></a>
+<a name="post_userpresence_rules"></a>
 
-## -[**InteractionStatsRule**](InteractionStatsRule.html) post_interactionstats_rules(body)
+## -[**UserPresenceRule**](UserPresenceRule.html) post_userpresence_rules(body, opts)
 
-Create an interaction stats rule.
+Create a user presence rule.
 
 
 
@@ -803,15 +1675,18 @@ end
 
 api_instance = PureCloud::AlertingApi.new
 
-body = PureCloud::InteractionStatsRule.new # InteractionStatsRule | AlertingRule
+body = PureCloud::UserPresenceRule.new # UserPresenceRule | UserPresenceRule
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
-  #Create an interaction stats rule.
-  result = api_instance.post_interactionstats_rules(body)
+  #Create a user presence rule.
+  result = api_instance.post_userpresence_rules(body, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling AlertingApi->post_interactionstats_rules: #{e}"
+  puts "Exception when calling AlertingApi->post_userpresence_rules: #{e}"
 end
 ~~~
 
@@ -819,13 +1694,14 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**InteractionStatsRule**](InteractionStatsRule.html)| AlertingRule | 
+ **body** | [**UserPresenceRule**](UserPresenceRule.html)| UserPresenceRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**InteractionStatsRule**](InteractionStatsRule.html)
+[**UserPresenceRule**](UserPresenceRule.html)
 
 ### HTTP request headers
 
@@ -836,7 +1712,7 @@ Name | Type | Description  | Notes
 
 <a name="put_heartbeat_rules_rule_id"></a>
 
-## -[**HeartBeatRule**](HeartBeatRule.html) put_heartbeat_rules_rule_id(rule_id, body)
+## -[**HeartBeatRule**](HeartBeatRule.html) put_heartbeat_rules_rule_id(rule_id, body, opts)
 
 Update a heart beat rule
 
@@ -863,10 +1739,13 @@ rule_id = "rule_id_example" # String | Rule ID
 
 body = PureCloud::HeartBeatRule.new # HeartBeatRule | HeartBeatRule
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
   #Update a heart beat rule
-  result = api_instance.put_heartbeat_rules_rule_id(rule_id, body)
+  result = api_instance.put_heartbeat_rules_rule_id(rule_id, body, opts)
   p result
 rescue PureCloud::ApiError => e
   puts "Exception when calling AlertingApi->put_heartbeat_rules_rule_id: #{e}"
@@ -879,6 +1758,7 @@ Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **rule_id** | **String**| Rule ID | 
  **body** | [**HeartBeatRule**](HeartBeatRule.html)| HeartBeatRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
@@ -895,7 +1775,7 @@ Name | Type | Description  | Notes
 
 <a name="put_interactionstats_alerts_alert_id"></a>
 
-## -[**UnreadStatus**](UnreadStatus.html) put_interactionstats_alerts_alert_id(alert_id, body)
+## -[**UnreadStatus**](UnreadStatus.html) put_interactionstats_alerts_alert_id(alert_id, body, opts)
 
 Update an interaction stats alert read status
 
@@ -922,10 +1802,13 @@ alert_id = "alert_id_example" # String | Alert ID
 
 body = PureCloud::UnreadStatus.new # UnreadStatus | InteractionStatsAlert
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
   #Update an interaction stats alert read status
-  result = api_instance.put_interactionstats_alerts_alert_id(alert_id, body)
+  result = api_instance.put_interactionstats_alerts_alert_id(alert_id, body, opts)
   p result
 rescue PureCloud::ApiError => e
   puts "Exception when calling AlertingApi->put_interactionstats_alerts_alert_id: #{e}"
@@ -938,6 +1821,7 @@ Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **alert_id** | **String**| Alert ID | 
  **body** | [**UnreadStatus**](UnreadStatus.html)| InteractionStatsAlert | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
@@ -954,7 +1838,7 @@ Name | Type | Description  | Notes
 
 <a name="put_interactionstats_rules_rule_id"></a>
 
-## -[**InteractionStatsRule**](InteractionStatsRule.html) put_interactionstats_rules_rule_id(rule_id, body)
+## -[**InteractionStatsRule**](InteractionStatsRule.html) put_interactionstats_rules_rule_id(rule_id, body, opts)
 
 Update an interaction stats rule
 
@@ -981,10 +1865,13 @@ rule_id = "rule_id_example" # String | Rule ID
 
 body = PureCloud::InteractionStatsRule.new # InteractionStatsRule | AlertingRule
 
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
 
 begin
   #Update an interaction stats rule
-  result = api_instance.put_interactionstats_rules_rule_id(rule_id, body)
+  result = api_instance.put_interactionstats_rules_rule_id(rule_id, body, opts)
   p result
 rescue PureCloud::ApiError => e
   puts "Exception when calling AlertingApi->put_interactionstats_rules_rule_id: #{e}"
@@ -997,6 +1884,7 @@ Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
  **rule_id** | **String**| Rule ID | 
  **body** | [**InteractionStatsRule**](InteractionStatsRule.html)| AlertingRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
 {: class="table table-striped"}
 
 
@@ -1011,3 +1899,129 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_routingstatus_rules_rule_id"></a>
+
+## -[**RoutingStatusRule**](RoutingStatusRule.html) put_routingstatus_rules_rule_id(rule_id, body, opts)
+
+Update a routing status rule
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+rule_id = "rule_id_example" # String | Rule ID
+
+body = PureCloud::RoutingStatusRule.new # RoutingStatusRule | RoutingStatusRule
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Update a routing status rule
+  result = api_instance.put_routingstatus_rules_rule_id(rule_id, body, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->put_routingstatus_rules_rule_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+ **body** | [**RoutingStatusRule**](RoutingStatusRule.html)| RoutingStatusRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**RoutingStatusRule**](RoutingStatusRule.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="put_userpresence_rules_rule_id"></a>
+
+## -[**UserPresenceRule**](UserPresenceRule.html) put_userpresence_rules_rule_id(rule_id, body, opts)
+
+Update a user presence rule
+
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloud'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::AlertingApi.new
+
+rule_id = "rule_id_example" # String | Rule ID
+
+body = PureCloud::UserPresenceRule.new # UserPresenceRule | UserPresenceRule
+
+opts = { 
+  expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
+}
+
+begin
+  #Update a user presence rule
+  result = api_instance.put_userpresence_rules_rule_id(rule_id, body, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling AlertingApi->put_userpresence_rules_rule_id: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **rule_id** | **String**| Rule ID | 
+ **body** | [**UserPresenceRule**](UserPresenceRule.html)| UserPresenceRule | 
+ **expand** | [**Array&lt;String&gt;**](String.html)| Which fields, if any, to expand | [optional] 
+{: class="table table-striped"}
+
+
+### Return type
+
+[**UserPresenceRule**](UserPresenceRule.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+