otrs_proxy 0.0.3 → 0.0.4

data/lib/otrs_connector/otrs/group.rb

@@ -29,6 +29,13 @@ module OtrsConnector
       end
       results
     end
+
+    def self.find_by_user_id_and_action(user_id, action)
+      data = { 'UserID' => user_id, 'Type' => action, 'Result' => 'HASH' }
+      params = { :object => 'GroupObject', :method => 'GroupMemberList', :data => data }
+
+      Hash[*connect(params)]
+    end
       
   end
 end

data/lib/otrs_connector/otrs/link.rb

@@ -16,16 +16,18 @@ module OtrsConnector
       attributes["State"] ||= 'Valid'
       attributes["Object"] ||= "ITSMConfigItem"
       params = { :object => 'LinkObject', :method => 'LinkListWithData', :data => attributes }
-      a = connect(params).collect do |item| 
-        next if item.blank?
-        begin
-          # нужно опустится на 3 уровня в хеш и забрать последнего потомка
-          4.times { item = item.values.first }
-          OTRS::Ticket.new(item.symbolize_keys)
-        rescue Exception => e
-          nil
-        end
-      end.compact
+      a = connect(params)
+      result = []
+
+      (a.first["Ticket"]["RelevantTo"]["Source"].values rescue []).each do |ticket|
+        result << OTRS::Ticket.new(ticket.symbolize_keys)
+      end
+
+      (a.first["Ticket"]["DependsOn"]["Target"].values rescue []).each do |ticket|
+        result << OTRS::Ticket.new(ticket.symbolize_keys)
+      end
+
+      result
     end
     
     def self.where(attributes)

data/lib/otrs_connector/otrs/ticket/ticket_queue.rb

@@ -24,6 +24,16 @@ module OtrsConnector
       end
       c
     end
+
+    def self.find_id_by_queue(queue)
+      data = { 'Queue' => queue }
+      params = { :object => 'QueueObject', :method => 'QueueLookup', :data => data }
+      queue_id = connect(params).first
+
+      data = { 'QueueID' => queue_id }
+      params = { :object => 'QueueObject', :method => 'GetQueueGroupID', :data => data }
+      connect(params).first
+    end
     
   end
 end

data/lib/otrs_connector/version.rb

@@ -1,3 +1,3 @@
 module OtrsConnector
-  VERSION = "0.0.3"
+  VERSION = "0.0.4"
 end

metadata

@@ -1,13 +1,13 @@
 --- !ruby/object:Gem::Specification 
 name: otrs_proxy
 version: !ruby/object:Gem::Version 
-  hash: 25
+  hash: 23
   prerelease: 
   segments: 
   - 0
   - 0
-  - 3
-  version: 0.0.3
+  - 4
+  version: 0.0.4
 platform: ruby
 authors: 
 - Arion
@@ -15,7 +15,7 @@ autorequire:
 bindir: bin
 cert_chain: []
 
-date: 2012-08-13 00:00:00 Z
+date: 2012-08-16 00:00:00 Z
 dependencies: 
 - !ruby/object:Gem::Dependency 
   prerelease: false