otrs_connector 1.1.3 → 1.2.0
Sign up to get free protection for your applications and to get access to all the features.
- data/VERSION +1 -1
- data/lib/otrs_connector/otrs/change/work_order.rb +18 -13
- data/lib/otrs_connector/otrs/change.rb +7 -2
- data/lib/otrs_connector/otrs/config_item.rb +37 -27
- data/lib/otrs_connector/otrs/service.rb +7 -2
- data/lib/otrs_connector/otrs/ticket.rb +7 -2
- data/lib/otrs_connector/otrs.rb +1 -1
- data/otrs_connector.gemspec +2 -2
- metadata +3 -3
data/VERSION
CHANGED
@@ -1 +1 @@
|
|
1
|
-
1.
|
1
|
+
1.2.0
|
@@ -172,25 +172,30 @@ class OTRS::Change::WorkOrder < OTRS
|
|
172
172
|
end
|
173
173
|
|
174
174
|
def update_attributes(attributes)
|
175
|
-
|
176
|
-
|
177
|
-
|
178
|
-
|
179
|
-
|
180
|
-
|
181
|
-
|
182
|
-
|
183
|
-
|
184
|
-
nil
|
185
|
-
|
186
|
-
|
175
|
+
run_callbacks :update do
|
176
|
+
tmp = {}
|
177
|
+
attributes.each do |key,value|
|
178
|
+
tmp[key.to_s.camelize] = value #Copies ruby style keys to camel case for OTRS
|
179
|
+
end
|
180
|
+
tmp['WorkOrderID'] = @work_order_id
|
181
|
+
data = tmp
|
182
|
+
params = { :object => 'WorkOrderObject', :method => 'WorkOrderUpdate', :data => data }
|
183
|
+
a = connect(params)
|
184
|
+
if a.first.nil?
|
185
|
+
nil
|
186
|
+
else
|
187
|
+
return self
|
188
|
+
end
|
187
189
|
end
|
188
190
|
end
|
189
191
|
|
190
192
|
def self.find(id)
|
191
193
|
data = { 'WorkOrderID' => id, 'UserID' => 1 }
|
192
194
|
params = { :object => 'WorkOrderObject', :method => 'WorkOrderGet', :data => data }
|
193
|
-
self.object_preprocessor connect(params)
|
195
|
+
object = self.object_preprocessor connect(params)
|
196
|
+
object.run_callbacks :find do
|
197
|
+
object
|
198
|
+
end
|
194
199
|
end
|
195
200
|
|
196
201
|
def destroy
|
@@ -74,7 +74,9 @@ class OTRS::Change < OTRS
|
|
74
74
|
end
|
75
75
|
|
76
76
|
def save
|
77
|
-
|
77
|
+
run_callbacks :save do
|
78
|
+
self.create(self.attributes)
|
79
|
+
end
|
78
80
|
end
|
79
81
|
|
80
82
|
def create(attributes)
|
@@ -98,7 +100,10 @@ class OTRS::Change < OTRS
|
|
98
100
|
def self.find(id)
|
99
101
|
data = { 'ChangeID' => id, 'UserID' => 1 }
|
100
102
|
params = { :object => 'ChangeObject', :method => 'ChangeGet', :data => data }
|
101
|
-
self.object_preprocessor connect(params)
|
103
|
+
object = self.object_preprocessor connect(params)
|
104
|
+
object.run_callbacks :find do
|
105
|
+
object
|
106
|
+
end
|
102
107
|
end
|
103
108
|
|
104
109
|
|
@@ -31,7 +31,9 @@ class OTRS::ConfigItem < OTRS
|
|
31
31
|
end
|
32
32
|
|
33
33
|
def save
|
34
|
-
|
34
|
+
run_callbacks :save do
|
35
|
+
self.create
|
36
|
+
end
|
35
37
|
end
|
36
38
|
|
37
39
|
def create
|
@@ -78,14 +80,20 @@ class OTRS::ConfigItem < OTRS
|
|
78
80
|
def self.find(id)
|
79
81
|
data = { 'ConfigItemID' => id, 'XMLDataGet' => 1 }
|
80
82
|
params = { :object => 'ConfigItemObjectCustom', :method => 'VersionGet', :data => data }
|
81
|
-
self.object_preprocessor (connect(params).first)
|
83
|
+
object = self.object_preprocessor (connect(params).first)
|
84
|
+
object.run_callbacks :find do
|
85
|
+
object
|
86
|
+
end
|
82
87
|
end
|
83
88
|
|
84
89
|
# Find by Version ID
|
85
90
|
def self.find_version(id)
|
86
91
|
data = { 'VersionID' => id, 'XMLDataGet' => 1 }
|
87
92
|
params = { :object => 'ConfigItemObject', :method => 'VersionGet', :data => data }
|
88
|
-
|
93
|
+
object = self.object_preprocessor (connect(params).first)
|
94
|
+
object.run_callbacks :find do
|
95
|
+
object
|
96
|
+
end
|
89
97
|
end
|
90
98
|
|
91
99
|
def self.where(attributes)
|
@@ -166,32 +174,34 @@ class OTRS::ConfigItem < OTRS
|
|
166
174
|
end
|
167
175
|
|
168
176
|
def update_attributes(updated_attributes)
|
169
|
-
|
170
|
-
|
171
|
-
updated_attributes[key]
|
177
|
+
run_callbacks :update do
|
178
|
+
self.attributes.each do |key,value|
|
179
|
+
if updated_attributes[key].nil?
|
180
|
+
updated_attributes[key] = value
|
181
|
+
end
|
172
182
|
end
|
183
|
+
updated_attributes[:XMLData] = self.class.to_otrs_xml(updated_attributes)
|
184
|
+
xml_attributes = self.attributes.except(:Name,:DeplStateID,:InciStateID,:DefinitionID,
|
185
|
+
:CreateTime,:ChangeBy,:ChangeTime,:Class,:ClassID,:ConfigItemID,:CreateBy,:CreateTime,
|
186
|
+
:CurDeplState,:CurDeplStateID,:CurDeplStateType,:CurInciState,:CurInciStateID,:CurInciStateType,
|
187
|
+
:DeplState,:DeplStateType,:InciState,:InciStateType,:LastVersionID,:Number,:VersionID)
|
188
|
+
xml_attributes.each do |key,value|
|
189
|
+
updated_attributes = updated_attributes.except(key)
|
190
|
+
end
|
191
|
+
data = updated_attributes
|
192
|
+
params = { :object => 'ConfigItemObject', :method => 'VersionAdd', :data => data }
|
193
|
+
a = self.class.connect(params)
|
194
|
+
new_version_id = a.first
|
195
|
+
data2 = { 'VersionID' => new_version_id }
|
196
|
+
params2 = { :object => 'ConfigItemObject', :method => 'VersionConfigItemIDGet', :data => data2 }
|
197
|
+
b = self.class.connect(params2)
|
198
|
+
config_item = self.class.find(b.first)
|
199
|
+
attributes = config_item.attributes
|
200
|
+
attributes.each do |key,value|
|
201
|
+
instance_variable_set "@#{key.to_s}", value
|
202
|
+
end
|
203
|
+
config_item
|
173
204
|
end
|
174
|
-
updated_attributes[:XMLData] = self.class.to_otrs_xml(updated_attributes)
|
175
|
-
xml_attributes = self.attributes.except(:Name,:DeplStateID,:InciStateID,:DefinitionID,
|
176
|
-
:CreateTime,:ChangeBy,:ChangeTime,:Class,:ClassID,:ConfigItemID,:CreateBy,:CreateTime,
|
177
|
-
:CurDeplState,:CurDeplStateID,:CurDeplStateType,:CurInciState,:CurInciStateID,:CurInciStateType,
|
178
|
-
:DeplState,:DeplStateType,:InciState,:InciStateType,:LastVersionID,:Number,:VersionID)
|
179
|
-
xml_attributes.each do |key,value|
|
180
|
-
updated_attributes = updated_attributes.except(key)
|
181
|
-
end
|
182
|
-
data = updated_attributes
|
183
|
-
params = { :object => 'ConfigItemObject', :method => 'VersionAdd', :data => data }
|
184
|
-
a = self.class.connect(params)
|
185
|
-
new_version_id = a.first
|
186
|
-
data2 = { 'VersionID' => new_version_id }
|
187
|
-
params2 = { :object => 'ConfigItemObject', :method => 'VersionConfigItemIDGet', :data => data2 }
|
188
|
-
b = self.class.connect(params2)
|
189
|
-
config_item = self.class.find(b.first)
|
190
|
-
attributes = config_item.attributes
|
191
|
-
attributes.each do |key,value|
|
192
|
-
instance_variable_set "@#{key.to_s}", value
|
193
|
-
end
|
194
|
-
config_item
|
195
205
|
end
|
196
206
|
|
197
207
|
|
@@ -17,11 +17,16 @@ class OTRS::Service < OTRS
|
|
17
17
|
def self.find(id)
|
18
18
|
data = { 'ServiceID' => id, 'UserID' => 1 }
|
19
19
|
params = { :object => 'ServiceObject', :method => 'ServiceGet', :data => data }
|
20
|
-
self.object_preprocessor self.connect(params)
|
20
|
+
object = self.object_preprocessor self.connect(params)
|
21
|
+
object.run_callbacks :find do
|
22
|
+
object
|
23
|
+
end
|
21
24
|
end
|
22
25
|
|
23
26
|
def save
|
24
|
-
|
27
|
+
run_callbacks :save do
|
28
|
+
self.create(self.attributes)
|
29
|
+
end
|
25
30
|
end
|
26
31
|
|
27
32
|
def create(attributes)
|
@@ -43,7 +43,9 @@ class OTRS::Ticket < OTRS
|
|
43
43
|
end
|
44
44
|
|
45
45
|
def save
|
46
|
-
|
46
|
+
run_callbacks :save do
|
47
|
+
self.create(self.attributes)
|
48
|
+
end
|
47
49
|
end
|
48
50
|
|
49
51
|
def create(attributes)
|
@@ -104,7 +106,10 @@ class OTRS::Ticket < OTRS
|
|
104
106
|
def self.find(id)
|
105
107
|
data = { 'TicketID' => id, 'UserID' => 1 }
|
106
108
|
params = { :object => 'TicketObject', :method => 'TicketGet', :data => data }
|
107
|
-
self.object_preprocessor(connect(params))
|
109
|
+
object = self.object_preprocessor(connect(params))
|
110
|
+
object.run_callbacks :find do
|
111
|
+
object
|
112
|
+
end
|
108
113
|
end
|
109
114
|
|
110
115
|
|
data/lib/otrs_connector/otrs.rb
CHANGED
@@ -10,7 +10,7 @@ class OTRS
|
|
10
10
|
extend ActiveModel::Callbacks
|
11
11
|
|
12
12
|
# Create callbacks on before/after create/save/update
|
13
|
-
define_model_callbacks :
|
13
|
+
define_model_callbacks :update, :save, :find
|
14
14
|
|
15
15
|
# api_url is the base URL used to connect to the json api of OTRS, this will be the custom json.pl as the standard doesn't include ITSM module
|
16
16
|
@@otrs_api_url ||= "https://loalhost/otrs/json.pl"
|
data/otrs_connector.gemspec
CHANGED
@@ -5,11 +5,11 @@
|
|
5
5
|
|
6
6
|
Gem::Specification.new do |s|
|
7
7
|
s.name = "otrs_connector"
|
8
|
-
s.version = "1.
|
8
|
+
s.version = "1.2.0"
|
9
9
|
|
10
10
|
s.required_rubygems_version = Gem::Requirement.new(">= 0") if s.respond_to? :required_rubygems_version=
|
11
11
|
s.authors = ["Brian Goff"]
|
12
|
-
s.date = "2012-06-
|
12
|
+
s.date = "2012-06-29"
|
13
13
|
s.description = "Connect your RAILS app to OTRS/ITSM"
|
14
14
|
s.email = "cpuguy83@gmail.com"
|
15
15
|
s.extra_rdoc_files = [
|
metadata
CHANGED
@@ -2,7 +2,7 @@
|
|
2
2
|
name: otrs_connector
|
3
3
|
version: !ruby/object:Gem::Version
|
4
4
|
prerelease:
|
5
|
-
version: 1.
|
5
|
+
version: 1.2.0
|
6
6
|
platform: ruby
|
7
7
|
authors:
|
8
8
|
- Brian Goff
|
@@ -10,7 +10,7 @@ autorequire:
|
|
10
10
|
bindir: bin
|
11
11
|
cert_chain: []
|
12
12
|
|
13
|
-
date: 2012-06-
|
13
|
+
date: 2012-06-29 00:00:00 Z
|
14
14
|
dependencies:
|
15
15
|
- !ruby/object:Gem::Dependency
|
16
16
|
name: activesupport
|
@@ -137,7 +137,7 @@ required_ruby_version: !ruby/object:Gem::Requirement
|
|
137
137
|
requirements:
|
138
138
|
- - ">="
|
139
139
|
- !ruby/object:Gem::Version
|
140
|
-
hash:
|
140
|
+
hash: -3402661767078162952
|
141
141
|
segments:
|
142
142
|
- 0
|
143
143
|
version: "0"
|