multiwoven-integrations 0.1.65 → 0.1.66
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/lib/multiwoven/integrations/core/constants.rb +2 -0
- data/lib/multiwoven/integrations/destination/zendesk/client.rb +118 -0
- data/lib/multiwoven/integrations/destination/zendesk/config/catalog.json +110 -0
- data/lib/multiwoven/integrations/destination/zendesk/config/meta.json +18 -0
- data/lib/multiwoven/integrations/destination/zendesk/config/spec.json +32 -0
- data/lib/multiwoven/integrations/destination/zendesk/icon.svg +63 -0
- data/lib/multiwoven/integrations/rollout.rb +2 -1
- data/lib/multiwoven/integrations.rb +2 -0
- data/multiwoven-integrations.gemspec +1 -0
- metadata +21 -2
checksums.yaml
CHANGED
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@@ -1,7 +1,7 @@
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---
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SHA256:
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metadata.gz:
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data.tar.gz:
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metadata.gz: d41f10c87a8d9a6b6d5b3f04952afcc4c906266d79a2c0935b4468d6ccb4592e
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data.tar.gz: 5a09773b98f94d2ecf401ee8c46affe0684704b65a5d0dd73838418dbcf2d78d
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SHA512:
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metadata.gz:
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data.tar.gz:
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metadata.gz: 3cff2743efecd6b06a1d7470d11ef3410adea1bd81ee5f028468d964a6630f8f3bafb4f5b7729aaa514afbb4608cacd0ee44723cb27863facc88dd0c5143c773
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7
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data.tar.gz: bbfc548d9a8e0df2efcf466a728fd3d13e6eb3a8fe49ed7844d7c55249764b515e57f5c1a915601ec3e570195835b8a3162d5f3b9bd08b092c652c0990e8e015
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# frozen_string_literal: true
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module Multiwoven
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module Integrations
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module Destination
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module Zendesk
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include Multiwoven::Integrations::Core
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class Client < DestinationConnector
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prepend Multiwoven::Integrations::Core::RateLimiter
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def check_connection(connection_config)
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connection_config = connection_config.with_indifferent_access
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initialize_client(connection_config)
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authenticate_client
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success_status
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rescue StandardError => e
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handle_exception("ZENDESK:CHECK_CONNECTION:EXCEPTION", "error", e)
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failure_status(e)
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end
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def discover(_connection_config = nil)
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catalog = build_catalog(load_catalog)
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catalog.to_multiwoven_message
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rescue StandardError => e
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handle_exception("ZENDESK:DISCOVER:EXCEPTION", "error", e)
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failure_status(e)
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end
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def write(sync_config, records, action = "create")
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@action = sync_config.stream.action || action
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initialize_client(sync_config.destination.connection_specification)
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process_records(records, sync_config.stream)
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rescue StandardError => e
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handle_exception("ZENDESK:WRITE:EXCEPTION", "error", e)
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failure_status(e)
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end
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private
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def initialize_client(connection_config)
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connection_config = connection_config.with_indifferent_access
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@client = ZendeskAPI::Client.new do |config|
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config.url = "#{connection_config[:subdomain]}.#{ZENDESK_URL_SUFFIX}"
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config.username = connection_config[:username]
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config.password = connection_config[:password]
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end
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end
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def authenticate_client
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@client.tickets.page(1).per_page(1).fetch
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rescue ZendeskAPI::Error => e
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raise StandardError, "Authentication failed: #{e.message}"
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end
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def process_records(records, stream)
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write_success = 0
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write_failure = 0
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records.each do |record|
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zendesk_data = prepare_record_data(record, stream.name)
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plural_stream_name = pluralize_stream_name(stream.name.downcase)
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if @action == "create"
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@client.send(plural_stream_name).create!(zendesk_data)
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else
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existing_record = @client.send(plural_stream_name).find(id: record[:id])
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existing_record.update!(zendesk_data)
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end
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write_success += 1
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rescue StandardError => e
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handle_exception("ZENDESK:WRITE_RECORD:EXCEPTION", "error", e)
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write_failure += 1
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end
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tracking_message(write_success, write_failure)
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end
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def pluralize_stream_name(name)
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{ "ticket" => "tickets", "user" => "users" }.fetch(name, name)
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end
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def prepare_record_data(record, type)
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case type
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when "Tickets"
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{
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subject: record[:subject],
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comment: { body: record[:description] },
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priority: record[:priority],
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status: record[:status],
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requester_id: record[:requester_id],
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assignee_id: record[:assignee_id],
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tags: record[:tags]
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}
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when "Users"
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{
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name: record[:name],
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email: record[:email],
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role: record[:role]
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}
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else
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raise StandardError, "Unsupported record type: #{type}"
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end
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end
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def load_catalog
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read_json(CATALOG_SPEC_PATH)
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end
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def tracking_message(success, failure)
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Multiwoven::Integrations::Protocol::TrackingMessage.new(
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success: success, failed: failure
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).to_multiwoven_message
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end
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end
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end
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end
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end
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end
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@@ -0,0 +1,110 @@
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{
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"request_rate_limit": 700,
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"request_rate_limit_unit": "minute",
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"request_rate_concurrency": 10,
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"streams": [
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{
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"name": "tickets",
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"action": "create",
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"json_schema": {
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"type": "object",
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"additionalProperties": true,
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"properties": {
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"id": {
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"type": "integer"
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},
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"subject": {
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"type": "string"
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},
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"description": {
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"type": "string"
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},
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"status": {
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"type": "string"
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},
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"priority": {
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"type": "string"
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},
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"requester_id": {
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"type": "integer"
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},
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"assignee_id": {
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"type": "integer"
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},
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"tags": {
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"type": "array",
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"items": {
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"type": "string"
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}
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},
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"created_at": {
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"type": "string",
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"format": "date-time"
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},
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"updated_at": {
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"type": "string",
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"format": "date-time"
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}
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}
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},
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"supported_sync_modes": [
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"incremental"
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],
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"source_defined_cursor": true,
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"default_cursor_field": [
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"updated_at"
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],
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"source_defined_primary_key": [
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[
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"id"
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]
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]
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},
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{
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"name": "users",
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"action": "create",
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"json_schema": {
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"type": "object",
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"additionalProperties": true,
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"properties": {
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"id": {
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"type": "integer"
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},
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"name": {
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"type": "string"
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},
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"email": {
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"type": "string"
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},
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"role": {
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"type": "string"
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},
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"last_login_at": {
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"type": "string",
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"format": "date-time"
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},
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"created_at": {
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"type": "string",
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"format": "date-time"
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},
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"updated_at": {
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"type": "string",
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"format": "date-time"
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}
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}
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},
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"supported_sync_modes": [
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"incremental"
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],
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"source_defined_cursor": true,
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"default_cursor_field": [
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"updated_at"
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],
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"source_defined_primary_key": [
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[
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"id"
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]
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]
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}
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]
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}
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{
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"data": {
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"name": "Zendesk",
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"title": "Zendesk",
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"connector_type": "destination",
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"category": "Customer Support",
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"documentation_url": "https://docs.mutliwoven.com",
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"github_issue_label": "destination-zendesk",
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"icon": "icon.svg",
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"license": "MIT",
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"release_stage": "alpha",
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"support_level": "community",
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"tags": [
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"language:ruby",
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"multiwoven"
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]
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}
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}
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{
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"documentation_url": "https://docs.multiwoven.com/destinations/customer-support/zendesk",
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"stream_type": "static",
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"connection_specification": {
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"$schema": "http://json-schema.org/draft-07/schema#",
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"title": "Zendesk",
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"type": "object",
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"required": [
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"username",
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"password",
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"subdomain"
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],
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"properties": {
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"username": {
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"type": "string",
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"title": "Username",
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"order": 0
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},
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"password": {
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"type": "string",
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"title": "Password",
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"order": 1,
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"multiwoven_secret": true
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},
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"subdomain": {
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"type": "string",
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"title": "Zendesk Subdomain (include https://)",
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"order": 2
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}
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}
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}
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}
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<?xml version="1.0" standalone="no"?>
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<!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 20010904//EN"
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"http://www.w3.org/TR/2001/REC-SVG-20010904/DTD/svg10.dtd">
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<svg version="1.0" xmlns="http://www.w3.org/2000/svg"
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width="1280.000000pt" height="913.000000pt" viewBox="0 0 1280.000000 913.000000"
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preserveAspectRatio="xMidYMid meet">
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<g transform="translate(0.000000,913.000000) scale(0.100000,-0.100000)"
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fill="#000000" stroke="none">
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<path d="M2836 9058 c30 -442 184 -789 483 -1089 777 -776 2073 -593 2604 368
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118 214 182 435 203 706 l7 87 -1651 0 -1651 0 5 -72z"/>
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<path d="M6670 7143 l0 -1988 24 25 c13 14 416 500 897 1080 480 580 1210
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1461 1621 1957 411 497 748 905 748 908 0 3 -740 5 -1645 5 l-1645 0 0 -1987z"/>
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<path d="M5913 7440 c-116 -140 -855 -1031 -1641 -1980 l-1429 -1725 1640 -3
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c902 -1 1642 -1 1644 1 2 2 2 894 1 1983 l-3 1979 -212 -255z"/>
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<path d="M8137 5359 c-804 -93 -1430 -760 -1459 -1554 l-3 -80 1643 -3 c1417
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-2 1643 0 1648 12 8 22 -14 228 -36 334 -114 549 -530 1024 -1055 1205 -245
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84 -500 114 -738 86z"/>
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<path d="M6927 2433 c-4 -3 -7 -222 -7 -485 l0 -478 -72 61 c-82 68 -201 131
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-298 156 -86 22 -270 22 -365 0 -312 -75 -535 -294 -621 -612 -25 -93 -30
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-292 -10 -399 60 -318 275 -561 580 -655 57 -18 93 -21 228 -21 145 0 167 2
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236 26 99 33 181 83 260 158 l62 59 0 -111 0 -112 175 0 175 0 0 1210 0 1210
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-168 0 c-93 0 -172 -3 -175 -7z m-383 -1088 c94 -25 166 -66 237 -135 210
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|
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+
</svg>
|
|
@@ -2,7 +2,7 @@
|
|
|
2
2
|
|
|
3
3
|
module Multiwoven
|
|
4
4
|
module Integrations
|
|
5
|
-
VERSION = "0.1.
|
|
5
|
+
VERSION = "0.1.66"
|
|
6
6
|
|
|
7
7
|
ENABLED_SOURCES = %w[
|
|
8
8
|
Snowflake
|
|
@@ -25,6 +25,7 @@ module Multiwoven
|
|
|
25
25
|
SalesforceConsumerGoodsCloud
|
|
26
26
|
Sftp
|
|
27
27
|
Postgresql
|
|
28
|
+
Zendesk
|
|
28
29
|
Http
|
|
29
30
|
].freeze
|
|
30
31
|
end
|
|
@@ -23,6 +23,7 @@ require "net/sftp"
|
|
|
23
23
|
require "csv"
|
|
24
24
|
require "securerandom"
|
|
25
25
|
require "zip"
|
|
26
|
+
require "zendesk_api"
|
|
26
27
|
|
|
27
28
|
# Service
|
|
28
29
|
require_relative "integrations/config"
|
|
@@ -61,6 +62,7 @@ require_relative "integrations/destination/stripe/client"
|
|
|
61
62
|
require_relative "integrations/destination/salesforce_consumer_goods_cloud/client"
|
|
62
63
|
require_relative "integrations/destination/sftp/client"
|
|
63
64
|
require_relative "integrations/destination/postgresql/client"
|
|
65
|
+
require_relative "integrations/destination/zendesk/client"
|
|
64
66
|
require_relative "integrations/destination/http/client"
|
|
65
67
|
|
|
66
68
|
module Multiwoven
|
|
@@ -53,6 +53,7 @@ Gem::Specification.new do |spec|
|
|
|
53
53
|
spec.add_runtime_dependency "sequel"
|
|
54
54
|
spec.add_runtime_dependency "slack-ruby-client"
|
|
55
55
|
spec.add_runtime_dependency "stripe"
|
|
56
|
+
spec.add_runtime_dependency "zendesk_api"
|
|
56
57
|
|
|
57
58
|
spec.add_development_dependency "byebug"
|
|
58
59
|
spec.add_development_dependency "rspec"
|
metadata
CHANGED
|
@@ -1,14 +1,14 @@
|
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
|
2
2
|
name: multiwoven-integrations
|
|
3
3
|
version: !ruby/object:Gem::Version
|
|
4
|
-
version: 0.1.
|
|
4
|
+
version: 0.1.66
|
|
5
5
|
platform: ruby
|
|
6
6
|
authors:
|
|
7
7
|
- Subin T P
|
|
8
8
|
autorequire:
|
|
9
9
|
bindir: exe
|
|
10
10
|
cert_chain: []
|
|
11
|
-
date: 2024-05-
|
|
11
|
+
date: 2024-05-14 00:00:00.000000000 Z
|
|
12
12
|
dependencies:
|
|
13
13
|
- !ruby/object:Gem::Dependency
|
|
14
14
|
name: activesupport
|
|
@@ -290,6 +290,20 @@ dependencies:
|
|
|
290
290
|
- - ">="
|
|
291
291
|
- !ruby/object:Gem::Version
|
|
292
292
|
version: '0'
|
|
293
|
+
- !ruby/object:Gem::Dependency
|
|
294
|
+
name: zendesk_api
|
|
295
|
+
requirement: !ruby/object:Gem::Requirement
|
|
296
|
+
requirements:
|
|
297
|
+
- - ">="
|
|
298
|
+
- !ruby/object:Gem::Version
|
|
299
|
+
version: '0'
|
|
300
|
+
type: :runtime
|
|
301
|
+
prerelease: false
|
|
302
|
+
version_requirements: !ruby/object:Gem::Requirement
|
|
303
|
+
requirements:
|
|
304
|
+
- - ">="
|
|
305
|
+
- !ruby/object:Gem::Version
|
|
306
|
+
version: '0'
|
|
293
307
|
- !ruby/object:Gem::Dependency
|
|
294
308
|
name: byebug
|
|
295
309
|
requirement: !ruby/object:Gem::Requirement
|
|
@@ -463,6 +477,11 @@ files:
|
|
|
463
477
|
- lib/multiwoven/integrations/destination/stripe/config/meta.json
|
|
464
478
|
- lib/multiwoven/integrations/destination/stripe/config/spec.json
|
|
465
479
|
- lib/multiwoven/integrations/destination/stripe/icon.svg
|
|
480
|
+
- lib/multiwoven/integrations/destination/zendesk/client.rb
|
|
481
|
+
- lib/multiwoven/integrations/destination/zendesk/config/catalog.json
|
|
482
|
+
- lib/multiwoven/integrations/destination/zendesk/config/meta.json
|
|
483
|
+
- lib/multiwoven/integrations/destination/zendesk/config/spec.json
|
|
484
|
+
- lib/multiwoven/integrations/destination/zendesk/icon.svg
|
|
466
485
|
- lib/multiwoven/integrations/protocol/protocol.json
|
|
467
486
|
- lib/multiwoven/integrations/protocol/protocol.rb
|
|
468
487
|
- lib/multiwoven/integrations/rollout.rb
|