multiwoven-integrations 0.1.65 → 0.1.66
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- checksums.yaml +4 -4
- data/lib/multiwoven/integrations/core/constants.rb +2 -0
- data/lib/multiwoven/integrations/destination/zendesk/client.rb +118 -0
- data/lib/multiwoven/integrations/destination/zendesk/config/catalog.json +110 -0
- data/lib/multiwoven/integrations/destination/zendesk/config/meta.json +18 -0
- data/lib/multiwoven/integrations/destination/zendesk/config/spec.json +32 -0
- data/lib/multiwoven/integrations/destination/zendesk/icon.svg +63 -0
- data/lib/multiwoven/integrations/rollout.rb +2 -1
- data/lib/multiwoven/integrations.rb +2 -0
- data/multiwoven-integrations.gemspec +1 -0
- metadata +21 -2
checksums.yaml
CHANGED
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@@ -1,7 +1,7 @@
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1
1
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---
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2
2
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SHA256:
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3
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-
metadata.gz:
|
|
4
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-
data.tar.gz:
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|
3
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+
metadata.gz: d41f10c87a8d9a6b6d5b3f04952afcc4c906266d79a2c0935b4468d6ccb4592e
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|
4
|
+
data.tar.gz: 5a09773b98f94d2ecf401ee8c46affe0684704b65a5d0dd73838418dbcf2d78d
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|
5
5
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SHA512:
|
|
6
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-
metadata.gz:
|
|
7
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-
data.tar.gz:
|
|
6
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+
metadata.gz: 3cff2743efecd6b06a1d7470d11ef3410adea1bd81ee5f028468d964a6630f8f3bafb4f5b7729aaa514afbb4608cacd0ee44723cb27863facc88dd0c5143c773
|
|
7
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+
data.tar.gz: bbfc548d9a8e0df2efcf466a728fd3d13e6eb3a8fe49ed7844d7c55249764b515e57f5c1a915601ec3e570195835b8a3162d5f3b9bd08b092c652c0990e8e015
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@@ -0,0 +1,118 @@
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1
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+
# frozen_string_literal: true
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2
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+
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3
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+
module Multiwoven
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4
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+
module Integrations
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5
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module Destination
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6
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+
module Zendesk
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|
7
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+
include Multiwoven::Integrations::Core
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|
8
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+
class Client < DestinationConnector
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|
9
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+
prepend Multiwoven::Integrations::Core::RateLimiter
|
|
10
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+
def check_connection(connection_config)
|
|
11
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+
connection_config = connection_config.with_indifferent_access
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12
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+
initialize_client(connection_config)
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13
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authenticate_client
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14
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success_status
|
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15
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+
rescue StandardError => e
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|
16
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handle_exception("ZENDESK:CHECK_CONNECTION:EXCEPTION", "error", e)
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17
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failure_status(e)
|
|
18
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+
end
|
|
19
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+
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|
20
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+
def discover(_connection_config = nil)
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|
21
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+
catalog = build_catalog(load_catalog)
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|
22
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catalog.to_multiwoven_message
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|
23
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+
rescue StandardError => e
|
|
24
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+
handle_exception("ZENDESK:DISCOVER:EXCEPTION", "error", e)
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|
25
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failure_status(e)
|
|
26
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+
end
|
|
27
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+
|
|
28
|
+
def write(sync_config, records, action = "create")
|
|
29
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+
@action = sync_config.stream.action || action
|
|
30
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+
initialize_client(sync_config.destination.connection_specification)
|
|
31
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+
process_records(records, sync_config.stream)
|
|
32
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+
rescue StandardError => e
|
|
33
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+
handle_exception("ZENDESK:WRITE:EXCEPTION", "error", e)
|
|
34
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failure_status(e)
|
|
35
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+
end
|
|
36
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+
|
|
37
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+
private
|
|
38
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+
|
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39
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+
def initialize_client(connection_config)
|
|
40
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connection_config = connection_config.with_indifferent_access
|
|
41
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@client = ZendeskAPI::Client.new do |config|
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|
42
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config.url = "#{connection_config[:subdomain]}.#{ZENDESK_URL_SUFFIX}"
|
|
43
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+
config.username = connection_config[:username]
|
|
44
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+
config.password = connection_config[:password]
|
|
45
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+
end
|
|
46
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+
end
|
|
47
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+
|
|
48
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+
def authenticate_client
|
|
49
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+
@client.tickets.page(1).per_page(1).fetch
|
|
50
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+
rescue ZendeskAPI::Error => e
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|
51
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+
raise StandardError, "Authentication failed: #{e.message}"
|
|
52
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+
end
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53
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+
|
|
54
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+
def process_records(records, stream)
|
|
55
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+
write_success = 0
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|
56
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+
write_failure = 0
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|
57
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+
|
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58
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+
records.each do |record|
|
|
59
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+
zendesk_data = prepare_record_data(record, stream.name)
|
|
60
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+
plural_stream_name = pluralize_stream_name(stream.name.downcase)
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|
61
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+
|
|
62
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if @action == "create"
|
|
63
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@client.send(plural_stream_name).create!(zendesk_data)
|
|
64
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else
|
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65
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existing_record = @client.send(plural_stream_name).find(id: record[:id])
|
|
66
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existing_record.update!(zendesk_data)
|
|
67
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end
|
|
68
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+
|
|
69
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+
write_success += 1
|
|
70
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+
rescue StandardError => e
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71
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+
handle_exception("ZENDESK:WRITE_RECORD:EXCEPTION", "error", e)
|
|
72
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+
write_failure += 1
|
|
73
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+
end
|
|
74
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+
|
|
75
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+
tracking_message(write_success, write_failure)
|
|
76
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+
end
|
|
77
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+
|
|
78
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+
def pluralize_stream_name(name)
|
|
79
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+
{ "ticket" => "tickets", "user" => "users" }.fetch(name, name)
|
|
80
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+
end
|
|
81
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+
|
|
82
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+
def prepare_record_data(record, type)
|
|
83
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+
case type
|
|
84
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+
when "Tickets"
|
|
85
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{
|
|
86
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subject: record[:subject],
|
|
87
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+
comment: { body: record[:description] },
|
|
88
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priority: record[:priority],
|
|
89
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+
status: record[:status],
|
|
90
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+
requester_id: record[:requester_id],
|
|
91
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+
assignee_id: record[:assignee_id],
|
|
92
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+
tags: record[:tags]
|
|
93
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+
}
|
|
94
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+
when "Users"
|
|
95
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{
|
|
96
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+
name: record[:name],
|
|
97
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+
email: record[:email],
|
|
98
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+
role: record[:role]
|
|
99
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+
}
|
|
100
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+
else
|
|
101
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+
raise StandardError, "Unsupported record type: #{type}"
|
|
102
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+
end
|
|
103
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+
end
|
|
104
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+
|
|
105
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+
def load_catalog
|
|
106
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+
read_json(CATALOG_SPEC_PATH)
|
|
107
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+
end
|
|
108
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+
|
|
109
|
+
def tracking_message(success, failure)
|
|
110
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+
Multiwoven::Integrations::Protocol::TrackingMessage.new(
|
|
111
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+
success: success, failed: failure
|
|
112
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+
).to_multiwoven_message
|
|
113
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+
end
|
|
114
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+
end
|
|
115
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+
end
|
|
116
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+
end
|
|
117
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+
end
|
|
118
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+
end
|
|
@@ -0,0 +1,110 @@
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|
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1
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+
{
|
|
2
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+
"request_rate_limit": 700,
|
|
3
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+
"request_rate_limit_unit": "minute",
|
|
4
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+
"request_rate_concurrency": 10,
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|
5
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+
"streams": [
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|
6
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+
{
|
|
7
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+
"name": "tickets",
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|
8
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+
"action": "create",
|
|
9
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+
"json_schema": {
|
|
10
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+
"type": "object",
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|
11
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+
"additionalProperties": true,
|
|
12
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+
"properties": {
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|
13
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+
"id": {
|
|
14
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+
"type": "integer"
|
|
15
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+
},
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|
16
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+
"subject": {
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|
17
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"type": "string"
|
|
18
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+
},
|
|
19
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+
"description": {
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|
20
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"type": "string"
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|
21
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+
},
|
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22
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+
"status": {
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|
23
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+
"type": "string"
|
|
24
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+
},
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25
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+
"priority": {
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|
26
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"type": "string"
|
|
27
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+
},
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28
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+
"requester_id": {
|
|
29
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"type": "integer"
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|
30
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+
},
|
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31
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+
"assignee_id": {
|
|
32
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+
"type": "integer"
|
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33
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+
},
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34
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+
"tags": {
|
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35
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+
"type": "array",
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36
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+
"items": {
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37
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+
"type": "string"
|
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38
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+
}
|
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39
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+
},
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40
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+
"created_at": {
|
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41
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"type": "string",
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42
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"format": "date-time"
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43
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},
|
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44
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+
"updated_at": {
|
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45
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"type": "string",
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46
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+
"format": "date-time"
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47
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+
}
|
|
48
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+
}
|
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49
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+
},
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50
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+
"supported_sync_modes": [
|
|
51
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"incremental"
|
|
52
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+
],
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53
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+
"source_defined_cursor": true,
|
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54
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+
"default_cursor_field": [
|
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55
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+
"updated_at"
|
|
56
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+
],
|
|
57
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+
"source_defined_primary_key": [
|
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58
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+
[
|
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59
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+
"id"
|
|
60
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+
]
|
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61
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+
]
|
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62
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+
},
|
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63
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+
{
|
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64
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+
"name": "users",
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65
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"action": "create",
|
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66
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+
"json_schema": {
|
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67
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+
"type": "object",
|
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68
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+
"additionalProperties": true,
|
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69
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+
"properties": {
|
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70
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+
"id": {
|
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71
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"type": "integer"
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72
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+
},
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73
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"name": {
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74
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"type": "string"
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75
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},
|
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76
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+
"email": {
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77
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"type": "string"
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78
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+
},
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79
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+
"role": {
|
|
80
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+
"type": "string"
|
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81
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+
},
|
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82
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+
"last_login_at": {
|
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83
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+
"type": "string",
|
|
84
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+
"format": "date-time"
|
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85
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+
},
|
|
86
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+
"created_at": {
|
|
87
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+
"type": "string",
|
|
88
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+
"format": "date-time"
|
|
89
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+
},
|
|
90
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+
"updated_at": {
|
|
91
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+
"type": "string",
|
|
92
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+
"format": "date-time"
|
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93
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+
}
|
|
94
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+
}
|
|
95
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+
},
|
|
96
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+
"supported_sync_modes": [
|
|
97
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+
"incremental"
|
|
98
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+
],
|
|
99
|
+
"source_defined_cursor": true,
|
|
100
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+
"default_cursor_field": [
|
|
101
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+
"updated_at"
|
|
102
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+
],
|
|
103
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+
"source_defined_primary_key": [
|
|
104
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+
[
|
|
105
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+
"id"
|
|
106
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+
]
|
|
107
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+
]
|
|
108
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+
}
|
|
109
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+
]
|
|
110
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+
}
|
|
@@ -0,0 +1,18 @@
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1
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+
{
|
|
2
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+
"data": {
|
|
3
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+
"name": "Zendesk",
|
|
4
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+
"title": "Zendesk",
|
|
5
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+
"connector_type": "destination",
|
|
6
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+
"category": "Customer Support",
|
|
7
|
+
"documentation_url": "https://docs.mutliwoven.com",
|
|
8
|
+
"github_issue_label": "destination-zendesk",
|
|
9
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+
"icon": "icon.svg",
|
|
10
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+
"license": "MIT",
|
|
11
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+
"release_stage": "alpha",
|
|
12
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+
"support_level": "community",
|
|
13
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+
"tags": [
|
|
14
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+
"language:ruby",
|
|
15
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+
"multiwoven"
|
|
16
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+
]
|
|
17
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+
}
|
|
18
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+
}
|
|
@@ -0,0 +1,32 @@
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1
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+
{
|
|
2
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+
"documentation_url": "https://docs.multiwoven.com/destinations/customer-support/zendesk",
|
|
3
|
+
"stream_type": "static",
|
|
4
|
+
"connection_specification": {
|
|
5
|
+
"$schema": "http://json-schema.org/draft-07/schema#",
|
|
6
|
+
"title": "Zendesk",
|
|
7
|
+
"type": "object",
|
|
8
|
+
"required": [
|
|
9
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+
"username",
|
|
10
|
+
"password",
|
|
11
|
+
"subdomain"
|
|
12
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+
],
|
|
13
|
+
"properties": {
|
|
14
|
+
"username": {
|
|
15
|
+
"type": "string",
|
|
16
|
+
"title": "Username",
|
|
17
|
+
"order": 0
|
|
18
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+
},
|
|
19
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+
"password": {
|
|
20
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+
"type": "string",
|
|
21
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+
"title": "Password",
|
|
22
|
+
"order": 1,
|
|
23
|
+
"multiwoven_secret": true
|
|
24
|
+
},
|
|
25
|
+
"subdomain": {
|
|
26
|
+
"type": "string",
|
|
27
|
+
"title": "Zendesk Subdomain (include https://)",
|
|
28
|
+
"order": 2
|
|
29
|
+
}
|
|
30
|
+
}
|
|
31
|
+
}
|
|
32
|
+
}
|
|
@@ -0,0 +1,63 @@
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|
|
1
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+
<?xml version="1.0" standalone="no"?>
|
|
2
|
+
<!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 20010904//EN"
|
|
3
|
+
"http://www.w3.org/TR/2001/REC-SVG-20010904/DTD/svg10.dtd">
|
|
4
|
+
<svg version="1.0" xmlns="http://www.w3.org/2000/svg"
|
|
5
|
+
width="1280.000000pt" height="913.000000pt" viewBox="0 0 1280.000000 913.000000"
|
|
6
|
+
preserveAspectRatio="xMidYMid meet">
|
|
7
|
+
|
|
8
|
+
<g transform="translate(0.000000,913.000000) scale(0.100000,-0.100000)"
|
|
9
|
+
fill="#000000" stroke="none">
|
|
10
|
+
<path d="M2836 9058 c30 -442 184 -789 483 -1089 777 -776 2073 -593 2604 368
|
|
11
|
+
118 214 182 435 203 706 l7 87 -1651 0 -1651 0 5 -72z"/>
|
|
12
|
+
<path d="M6670 7143 l0 -1988 24 25 c13 14 416 500 897 1080 480 580 1210
|
|
13
|
+
1461 1621 1957 411 497 748 905 748 908 0 3 -740 5 -1645 5 l-1645 0 0 -1987z"/>
|
|
14
|
+
<path d="M5913 7440 c-116 -140 -855 -1031 -1641 -1980 l-1429 -1725 1640 -3
|
|
15
|
+
c902 -1 1642 -1 1644 1 2 2 2 894 1 1983 l-3 1979 -212 -255z"/>
|
|
16
|
+
<path d="M8137 5359 c-804 -93 -1430 -760 -1459 -1554 l-3 -80 1643 -3 c1417
|
|
17
|
+
-2 1643 0 1648 12 8 22 -14 228 -36 334 -114 549 -530 1024 -1055 1205 -245
|
|
18
|
+
84 -500 114 -738 86z"/>
|
|
19
|
+
<path d="M6927 2433 c-4 -3 -7 -222 -7 -485 l0 -478 -72 61 c-82 68 -201 131
|
|
20
|
+
-298 156 -86 22 -270 22 -365 0 -312 -75 -535 -294 -621 -612 -25 -93 -30
|
|
21
|
+
-292 -10 -399 60 -318 275 -561 580 -655 57 -18 93 -21 228 -21 145 0 167 2
|
|
22
|
+
236 26 99 33 181 83 260 158 l62 59 0 -111 0 -112 175 0 175 0 0 1210 0 1210
|
|
23
|
+
-168 0 c-93 0 -172 -3 -175 -7z m-383 -1088 c94 -25 166 -66 237 -135 210
|
|
24
|
+
-206 212 -534 4 -746 -201 -205 -534 -205 -740 1 -287 287 -155 774 238 880
|
|
25
|
+
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|
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+
</svg>
|
|
@@ -2,7 +2,7 @@
|
|
|
2
2
|
|
|
3
3
|
module Multiwoven
|
|
4
4
|
module Integrations
|
|
5
|
-
VERSION = "0.1.
|
|
5
|
+
VERSION = "0.1.66"
|
|
6
6
|
|
|
7
7
|
ENABLED_SOURCES = %w[
|
|
8
8
|
Snowflake
|
|
@@ -25,6 +25,7 @@ module Multiwoven
|
|
|
25
25
|
SalesforceConsumerGoodsCloud
|
|
26
26
|
Sftp
|
|
27
27
|
Postgresql
|
|
28
|
+
Zendesk
|
|
28
29
|
Http
|
|
29
30
|
].freeze
|
|
30
31
|
end
|
|
@@ -23,6 +23,7 @@ require "net/sftp"
|
|
|
23
23
|
require "csv"
|
|
24
24
|
require "securerandom"
|
|
25
25
|
require "zip"
|
|
26
|
+
require "zendesk_api"
|
|
26
27
|
|
|
27
28
|
# Service
|
|
28
29
|
require_relative "integrations/config"
|
|
@@ -61,6 +62,7 @@ require_relative "integrations/destination/stripe/client"
|
|
|
61
62
|
require_relative "integrations/destination/salesforce_consumer_goods_cloud/client"
|
|
62
63
|
require_relative "integrations/destination/sftp/client"
|
|
63
64
|
require_relative "integrations/destination/postgresql/client"
|
|
65
|
+
require_relative "integrations/destination/zendesk/client"
|
|
64
66
|
require_relative "integrations/destination/http/client"
|
|
65
67
|
|
|
66
68
|
module Multiwoven
|
|
@@ -53,6 +53,7 @@ Gem::Specification.new do |spec|
|
|
|
53
53
|
spec.add_runtime_dependency "sequel"
|
|
54
54
|
spec.add_runtime_dependency "slack-ruby-client"
|
|
55
55
|
spec.add_runtime_dependency "stripe"
|
|
56
|
+
spec.add_runtime_dependency "zendesk_api"
|
|
56
57
|
|
|
57
58
|
spec.add_development_dependency "byebug"
|
|
58
59
|
spec.add_development_dependency "rspec"
|
metadata
CHANGED
|
@@ -1,14 +1,14 @@
|
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
|
2
2
|
name: multiwoven-integrations
|
|
3
3
|
version: !ruby/object:Gem::Version
|
|
4
|
-
version: 0.1.
|
|
4
|
+
version: 0.1.66
|
|
5
5
|
platform: ruby
|
|
6
6
|
authors:
|
|
7
7
|
- Subin T P
|
|
8
8
|
autorequire:
|
|
9
9
|
bindir: exe
|
|
10
10
|
cert_chain: []
|
|
11
|
-
date: 2024-05-
|
|
11
|
+
date: 2024-05-14 00:00:00.000000000 Z
|
|
12
12
|
dependencies:
|
|
13
13
|
- !ruby/object:Gem::Dependency
|
|
14
14
|
name: activesupport
|
|
@@ -290,6 +290,20 @@ dependencies:
|
|
|
290
290
|
- - ">="
|
|
291
291
|
- !ruby/object:Gem::Version
|
|
292
292
|
version: '0'
|
|
293
|
+
- !ruby/object:Gem::Dependency
|
|
294
|
+
name: zendesk_api
|
|
295
|
+
requirement: !ruby/object:Gem::Requirement
|
|
296
|
+
requirements:
|
|
297
|
+
- - ">="
|
|
298
|
+
- !ruby/object:Gem::Version
|
|
299
|
+
version: '0'
|
|
300
|
+
type: :runtime
|
|
301
|
+
prerelease: false
|
|
302
|
+
version_requirements: !ruby/object:Gem::Requirement
|
|
303
|
+
requirements:
|
|
304
|
+
- - ">="
|
|
305
|
+
- !ruby/object:Gem::Version
|
|
306
|
+
version: '0'
|
|
293
307
|
- !ruby/object:Gem::Dependency
|
|
294
308
|
name: byebug
|
|
295
309
|
requirement: !ruby/object:Gem::Requirement
|
|
@@ -463,6 +477,11 @@ files:
|
|
|
463
477
|
- lib/multiwoven/integrations/destination/stripe/config/meta.json
|
|
464
478
|
- lib/multiwoven/integrations/destination/stripe/config/spec.json
|
|
465
479
|
- lib/multiwoven/integrations/destination/stripe/icon.svg
|
|
480
|
+
- lib/multiwoven/integrations/destination/zendesk/client.rb
|
|
481
|
+
- lib/multiwoven/integrations/destination/zendesk/config/catalog.json
|
|
482
|
+
- lib/multiwoven/integrations/destination/zendesk/config/meta.json
|
|
483
|
+
- lib/multiwoven/integrations/destination/zendesk/config/spec.json
|
|
484
|
+
- lib/multiwoven/integrations/destination/zendesk/icon.svg
|
|
466
485
|
- lib/multiwoven/integrations/protocol/protocol.json
|
|
467
486
|
- lib/multiwoven/integrations/protocol/protocol.rb
|
|
468
487
|
- lib/multiwoven/integrations/rollout.rb
|