galetahub-freshdesk 0.1.0

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+ /.bundle/
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+ /.yardoc
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+ /_yardoc/
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+ /coverage/
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+ /doc/
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+ /pkg/
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+ /spec/reports/
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+ /tmp/
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+
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+ # rspec failure tracking
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+ .rspec_status
data/.rspec ADDED
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+ --format documentation
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+ --color
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+ --require spec_helper
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+ AllCops:
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+ Exclude:
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+ - 'app/views/**/*.slim'
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+ - 'app/views/**/**/*.slim'
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+
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+ Style/Documentation:
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+ Enabled: false
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+
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+ ##################### Metrics ##################################
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+
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+ Metrics/LineLength:
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+ Max: 110
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+
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+ Metrics/ClassLength:
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+ Max: 200
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+
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+ Metrics/ModuleLength:
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+ Max: 200
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+
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+ ##################### Rails ##################################
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+
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+ Rails:
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+ Enabled: false
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+ 2.5.5
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+ ---
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+ sudo: false
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+ language: ruby
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+ cache: bundler
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+ rvm:
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+ - 2.5.5
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+ before_install: gem install bundler -v 2.0.1
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+ # Contributor Covenant Code of Conduct
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+
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+ ## Our Pledge
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+
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+ In the interest of fostering an open and welcoming environment, we as
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+ contributors and maintainers pledge to making participation in our project and
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+ our community a harassment-free experience for everyone, regardless of age, body
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+ size, disability, ethnicity, gender identity and expression, level of experience,
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+ nationality, personal appearance, race, religion, or sexual identity and
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+ orientation.
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+
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+ ## Our Standards
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+
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+ Examples of behavior that contributes to creating a positive environment
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+ include:
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+
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+ * Using welcoming and inclusive language
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+ * Being respectful of differing viewpoints and experiences
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+ * Gracefully accepting constructive criticism
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+ * Focusing on what is best for the community
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+ * Showing empathy towards other community members
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+
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+ Examples of unacceptable behavior by participants include:
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+
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+ * The use of sexualized language or imagery and unwelcome sexual attention or
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+ advances
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+ * Trolling, insulting/derogatory comments, and personal or political attacks
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+ * Public or private harassment
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+ * Publishing others' private information, such as a physical or electronic
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+ address, without explicit permission
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+ * Other conduct which could reasonably be considered inappropriate in a
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+ professional setting
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+
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+ ## Our Responsibilities
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+
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+ Project maintainers are responsible for clarifying the standards of acceptable
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+ behavior and are expected to take appropriate and fair corrective action in
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+ response to any instances of unacceptable behavior.
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+
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+ Project maintainers have the right and responsibility to remove, edit, or
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+ reject comments, commits, code, wiki edits, issues, and other contributions
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+ that are not aligned to this Code of Conduct, or to ban temporarily or
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+ permanently any contributor for other behaviors that they deem inappropriate,
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+ threatening, offensive, or harmful.
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+
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+ ## Scope
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+
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+ This Code of Conduct applies both within project spaces and in public spaces
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+ when an individual is representing the project or its community. Examples of
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+ representing a project or community include using an official project e-mail
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+ address, posting via an official social media account, or acting as an appointed
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+ representative at an online or offline event. Representation of a project may be
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+ further defined and clarified by project maintainers.
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+
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+ ## Enforcement
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+
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+ Instances of abusive, harassing, or otherwise unacceptable behavior may be
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+ reported by contacting the project team at galeta.igor@gmail.com. All
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+ complaints will be reviewed and investigated and will result in a response that
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+ is deemed necessary and appropriate to the circumstances. The project team is
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+ obligated to maintain confidentiality with regard to the reporter of an incident.
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+ Further details of specific enforcement policies may be posted separately.
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+
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+ Project maintainers who do not follow or enforce the Code of Conduct in good
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+ faith may face temporary or permanent repercussions as determined by other
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+ members of the project's leadership.
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+
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+ ## Attribution
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+
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+ This Code of Conduct is adapted from the [Contributor Covenant][homepage], version 1.4,
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+ available at [http://contributor-covenant.org/version/1/4][version]
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+
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+ [homepage]: http://contributor-covenant.org
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+ [version]: http://contributor-covenant.org/version/1/4/
data/Gemfile ADDED
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+ source "https://rubygems.org"
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+
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+ # Specify your gem's dependencies in freshdesk.gemspec
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+ gemspec
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+ The MIT License (MIT)
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+
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+ Copyright (c) 2019 Galeta Igor
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+
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+ Permission is hereby granted, free of charge, to any person obtaining a copy
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+ of this software and associated documentation files (the "Software"), to deal
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+ in the Software without restriction, including without limitation the rights
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+ to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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+ copies of the Software, and to permit persons to whom the Software is
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+ furnished to do so, subject to the following conditions:
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+
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+ The above copyright notice and this permission notice shall be included in
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+ all copies or substantial portions of the Software.
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+
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+ THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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+ IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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+ FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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+ AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
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+ LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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+ OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
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+ THE SOFTWARE.
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+ # Freshdesk
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+
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+ API client for https://developers.freshdesk.com/api/
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+
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+ ## Installation
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+
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+ Add this line to your application's Gemfile:
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+
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+ ```ruby
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+ gem 'galetahub-freshdesk', require: 'freshdesk'
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+ ```
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+
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+ And then execute:
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+
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+ $ bundle
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+
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+ Or install it yourself as:
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+
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+ $ gem install galetahub-freshdesk
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+
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+ ## Usage
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+
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+ ### Setup
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+
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+ ```
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+ # config/initializers/freshdesk.rb
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+
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+ require 'freshdesk'
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+
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+ Freshdesk.configure do |config|
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+ config.api_key = ENV['FRESHDESK_KEY']
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+ config.domain = ENV['FRESHDESK_DOMAIN']
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+ end
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+ ```
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+
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+ ### Company API
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+
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+ ```
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+ client = Freshdesk::Resources::Company.new
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+ client.all
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+
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+ company = client.create(name: 'Test', description: 'Test')
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+ ```
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+
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+ ### Contact API
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+
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+ ```
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+ client = Freshdesk::Resources::Contact.new
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+ client.create(name: '...', email: '...', mobile: '...', company_id: company['id'])
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+ ```
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+
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+ ## Development
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+
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+ After checking out the repo, run `bin/setup` to install dependencies. Then, run `rake spec` to run the tests. You can also run `bin/console` for an interactive prompt that will allow you to experiment.
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+
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+ To install this gem onto your local machine, run `bundle exec rake install`. To release a new version, update the version number in `version.rb`, and then run `bundle exec rake release`, which will create a git tag for the version, push git commits and tags, and push the `.gem` file to [rubygems.org](https://rubygems.org).
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+
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+ ## Contributing
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+
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+ Bug reports and pull requests are welcome on GitHub at https://github.com/galetahub/freshdesk. This project is intended to be a safe, welcoming space for collaboration, and contributors are expected to adhere to the [Contributor Covenant](http://contributor-covenant.org) code of conduct.
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+
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+ ## License
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+
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+ The gem is available as open source under the terms of the [MIT License](https://opensource.org/licenses/MIT).
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+
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+ ## Code of Conduct
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+
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+ Everyone interacting in the Freshdesk project’s codebases, issue trackers, chat rooms and mailing lists is expected to follow the [code of conduct](https://github.com/[USERNAME]/freshdesk/blob/master/CODE_OF_CONDUCT.md).
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+ # frozen_string_literal: true
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+
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+ require 'bundler/gem_tasks'
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+ require 'rspec/core/rake_task'
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+
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+ RSpec::Core::RakeTask.new(:spec)
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+
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+ task default: :spec
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+ #!/usr/bin/env ruby
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+
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+ require "bundler/setup"
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+ require "freshdesk"
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+
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+ # You can add fixtures and/or initialization code here to make experimenting
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+ # with your gem easier. You can also use a different console, if you like.
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+
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+ # (If you use this, don't forget to add pry to your Gemfile!)
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+ # require "pry"
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+ # Pry.start
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+
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+ require "irb"
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+ IRB.start(__FILE__)
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+ #!/usr/bin/env bash
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+ set -euo pipefail
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+ IFS=$'\n\t'
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+ set -vx
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+
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+ bundle install
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+
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+ # Do any other automated setup that you need to do here
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+ # frozen_string_literal: true
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+
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+ lib = File.expand_path('lib', __dir__)
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+ $LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
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+ require 'freshdesk/version'
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+
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+ Gem::Specification.new do |spec|
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+ spec.name = 'galetahub-freshdesk'
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+ spec.version = Freshdesk::VERSION
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+ spec.authors = ['Galeta Igor']
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+ spec.email = ['galeta.igor@gmail.com']
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+
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+ spec.summary = %q(Freshdesk client for API v2)
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+ spec.description = %q(Simple Freshdesk client for API v2 based on httparty gem)
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+ spec.homepage = 'https://github.com/galetahub/freshdesk'
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+ spec.license = 'MIT'
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+
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+ # Specify which files should be added to the gem when it is released.
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+ # The `git ls-files -z` loads the files in the RubyGem that have been added into git.
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+ spec.files = Dir.chdir(File.expand_path('..', __FILE__)) do
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+ `git ls-files -z`.split("\x0").reject { |f| f.match(%r{^(test|spec|features)/}) }
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+ end
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+ spec.bindir = 'bin'
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+ spec.executables = spec.files.grep(%r{^bin/}) { |f| File.basename(f) }
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+ spec.require_paths = ['lib']
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+
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+ spec.add_dependency 'httparty', '~> 0.17.0'
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+
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+ spec.add_development_dependency 'bundler', '~> 2.0'
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+ spec.add_development_dependency 'rake', '~> 10.0'
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+ spec.add_development_dependency 'rspec', '~> 3.0'
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+ end
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+ # frozen_string_literal: true
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+
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+ require 'freshdesk/version'
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+ require 'freshdesk/configuration'
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+
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+ require 'freshdesk/resources/attachment'
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+ require 'freshdesk/resources/company'
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+ require 'freshdesk/resources/contact'
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+ require 'freshdesk/resources/ticket'
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+
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+ module Freshdesk
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+ class << self
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+ attr_writer :configuration
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+ end
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+
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+ def self.configuration
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+ @configuration ||= Configuration.new
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+ end
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+
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+ def self.configure
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+ yield(configuration)
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ module Freshdesk
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+ class Configuration
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+ attr_accessor :api_key, :domain
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ require 'freshdesk/resources/base'
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+
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+ module Freshdesk
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+ module Resources
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+ class Attachment < Base
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+ self.collection_path = '/attachments'
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+ end
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ require 'httparty'
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+
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+ module Freshdesk
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+ module Resources
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+ class Base
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+ include HTTParty
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+
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+ format :json
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+ headers 'Content-Type' => 'application/json'
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+
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+ class << self
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+ attr_accessor :collection_path
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+ end
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+
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+ def initialize
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+ self.class.base_uri "https://#{Freshdesk.configuration.domain}.freshdesk.com/api/v2"
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+ @basic_auth = { username: Freshdesk.configuration.api_key }
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+ end
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+
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+ def create(params)
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+ post(self.class.collection_path, body: params)
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+ end
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+
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+ def find(id, params = nil)
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+ get(File.join(self.class.collection_path, id.to_s), query: params)
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+ end
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+
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+ def all(params = nil)
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+ get(self.class.collection_path, query: params)
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+ end
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+
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+ def update(id, params)
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+ put(File.join(self.class.collection_path, id.to_s), body: params)
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+ end
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+
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+ def destroy(id)
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+ delete(File.join(self.class.collection_path, id.to_s))
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+ end
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+
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+ private
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+
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+ def get(*args)
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+ request(:get, *args)
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+ end
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+
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+ def post(*args)
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+ request(:post, *args)
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+ end
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+
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+ def put(*args)
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+ request(:post, *args)
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+ end
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+
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+ def delete(*args)
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+ request(:delete, *args)
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+ end
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+
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+ def request(method_type, path, options = {})
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+ options[:basic_auth] ||= @basic_auth
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+
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+ response = self.class.send(method_type, path, options)
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+ return unless response
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+
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+ response.parsed_response
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+ end
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+ end
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ require 'freshdesk/resources/base'
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+
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+ module Freshdesk
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+ module Resources
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+ class Company < Base
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+ self.collection_path = '/companies'
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+ end
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ require 'freshdesk/resources/base'
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+
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+ module Freshdesk
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+ module Resources
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+ class Contact < Base
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+ self.collection_path = '/contacts'
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+
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+ def hard_delete(id)
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+ delete(File.join(self.class.collection_path, id.to_s, 'hard_delete'))
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+ end
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+
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+ def restore(id)
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+ put(File.join(self.class.collection_path, id.to_s, 'restore'))
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+ end
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+ end
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ require 'freshdesk/resources/base'
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+
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+ module Freshdesk
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+ module Resources
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+ class Ticket < Base
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+ self.collection_path = '/tickets'
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+
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+ def create_outbound_email(params)
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+ post(File.join(self.class.collection_path, 'outbound_email'), body: params)
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+ end
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+
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+ def restore(id)
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+ put(File.join(self.class.collection_path, id.to_s, 'restore'))
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+ end
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+
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+ def ticket_fields
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+ get('/ticket_fields')
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+ end
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+
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+ def conversations(id)
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+ get(File.join(self.class.collection_path, id.to_s, 'conversations'))
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+ end
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+
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+ def time_entries(id)
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+ get(File.join(self.class.collection_path, id.to_s, 'time_entries'))
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+ end
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+ end
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+ end
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+ end
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+ # frozen_string_literal: true
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+
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+ module Freshdesk
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+ VERSION = '0.1.0'
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+ end
metadata ADDED
@@ -0,0 +1,123 @@
1
+ --- !ruby/object:Gem::Specification
2
+ name: galetahub-freshdesk
3
+ version: !ruby/object:Gem::Version
4
+ version: 0.1.0
5
+ platform: ruby
6
+ authors:
7
+ - Galeta Igor
8
+ autorequire:
9
+ bindir: bin
10
+ cert_chain: []
11
+ date: 2019-06-12 00:00:00.000000000 Z
12
+ dependencies:
13
+ - !ruby/object:Gem::Dependency
14
+ name: httparty
15
+ requirement: !ruby/object:Gem::Requirement
16
+ requirements:
17
+ - - "~>"
18
+ - !ruby/object:Gem::Version
19
+ version: 0.17.0
20
+ type: :runtime
21
+ prerelease: false
22
+ version_requirements: !ruby/object:Gem::Requirement
23
+ requirements:
24
+ - - "~>"
25
+ - !ruby/object:Gem::Version
26
+ version: 0.17.0
27
+ - !ruby/object:Gem::Dependency
28
+ name: bundler
29
+ requirement: !ruby/object:Gem::Requirement
30
+ requirements:
31
+ - - "~>"
32
+ - !ruby/object:Gem::Version
33
+ version: '2.0'
34
+ type: :development
35
+ prerelease: false
36
+ version_requirements: !ruby/object:Gem::Requirement
37
+ requirements:
38
+ - - "~>"
39
+ - !ruby/object:Gem::Version
40
+ version: '2.0'
41
+ - !ruby/object:Gem::Dependency
42
+ name: rake
43
+ requirement: !ruby/object:Gem::Requirement
44
+ requirements:
45
+ - - "~>"
46
+ - !ruby/object:Gem::Version
47
+ version: '10.0'
48
+ type: :development
49
+ prerelease: false
50
+ version_requirements: !ruby/object:Gem::Requirement
51
+ requirements:
52
+ - - "~>"
53
+ - !ruby/object:Gem::Version
54
+ version: '10.0'
55
+ - !ruby/object:Gem::Dependency
56
+ name: rspec
57
+ requirement: !ruby/object:Gem::Requirement
58
+ requirements:
59
+ - - "~>"
60
+ - !ruby/object:Gem::Version
61
+ version: '3.0'
62
+ type: :development
63
+ prerelease: false
64
+ version_requirements: !ruby/object:Gem::Requirement
65
+ requirements:
66
+ - - "~>"
67
+ - !ruby/object:Gem::Version
68
+ version: '3.0'
69
+ description: Simple Freshdesk client for API v2 based on httparty gem
70
+ email:
71
+ - galeta.igor@gmail.com
72
+ executables:
73
+ - console
74
+ - setup
75
+ extensions: []
76
+ extra_rdoc_files: []
77
+ files:
78
+ - ".gitignore"
79
+ - ".rspec"
80
+ - ".rubocop.yml"
81
+ - ".ruby-version"
82
+ - ".travis.yml"
83
+ - CODE_OF_CONDUCT.md
84
+ - Gemfile
85
+ - LICENSE.txt
86
+ - README.md
87
+ - Rakefile
88
+ - bin/console
89
+ - bin/setup
90
+ - freshdesk.gemspec
91
+ - lib/freshdesk.rb
92
+ - lib/freshdesk/configuration.rb
93
+ - lib/freshdesk/resources/attachment.rb
94
+ - lib/freshdesk/resources/base.rb
95
+ - lib/freshdesk/resources/company.rb
96
+ - lib/freshdesk/resources/contact.rb
97
+ - lib/freshdesk/resources/ticket.rb
98
+ - lib/freshdesk/version.rb
99
+ homepage: https://github.com/galetahub/freshdesk
100
+ licenses:
101
+ - MIT
102
+ metadata: {}
103
+ post_install_message:
104
+ rdoc_options: []
105
+ require_paths:
106
+ - lib
107
+ required_ruby_version: !ruby/object:Gem::Requirement
108
+ requirements:
109
+ - - ">="
110
+ - !ruby/object:Gem::Version
111
+ version: '0'
112
+ required_rubygems_version: !ruby/object:Gem::Requirement
113
+ requirements:
114
+ - - ">="
115
+ - !ruby/object:Gem::Version
116
+ version: '0'
117
+ requirements: []
118
+ rubyforge_project:
119
+ rubygems_version: 2.7.6.2
120
+ signing_key:
121
+ specification_version: 4
122
+ summary: Freshdesk client for API v2
123
+ test_files: []