aws-sdk-connectcontactlens 1.60.0 → 1.61.0

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@@ -1,7 +1,7 @@
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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.61.0 (2026-08-24)
+------------------
+
+* Feature - This release adds the ExtractedInformation segment to the ListRealtimeContactAnalysisSegments API, enabling customers to retrieve information extracted from real-time contact analysis.
+
 1.60.0 (2026-07-09)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.60.0
+1.61.0

data/lib/aws-sdk-connectcontactlens/client.rb

@@ -474,7 +474,13 @@ module Aws::ConnectContactLens
 
     # @!group API Operations
 
-    # Provides a list of analysis segments for a real-time analysis session.
+    # Provides a list of analysis segments for a real-time analysis session
+    # for voice.
+    #
+    # <note markdown="1"> Voice data is retained for 24 hours. You must invoke this API during
+    # that time.
+    #
+    #  </note>
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance.
@@ -528,6 +534,15 @@ module Aws::ConnectContactLens
     #   resp.segments[0].post_contact_summary.content #=> String
     #   resp.segments[0].post_contact_summary.status #=> String, one of "FAILED", "COMPLETED"
     #   resp.segments[0].post_contact_summary.failure_code #=> String, one of "QUOTA_EXCEEDED", "INSUFFICIENT_CONVERSATION_CONTENT", "FAILED_SAFETY_GUIDELINES", "INVALID_ANALYSIS_CONFIGURATION", "INTERNAL_ERROR"
+    #   resp.segments[0].extracted_information.extraction_definition_id #=> String
+    #   resp.segments[0].extracted_information.extraction_definition_name #=> String
+    #   resp.segments[0].extracted_information.extraction_definition_display_label #=> String
+    #   resp.segments[0].extracted_information.extracted_values #=> Array
+    #   resp.segments[0].extracted_information.extracted_values[0].content #=> String
+    #   resp.segments[0].extracted_information.extracted_values[0].points_of_interest #=> Array
+    #   resp.segments[0].extracted_information.extracted_values[0].points_of_interest[0].begin_offset_millis #=> Integer
+    #   resp.segments[0].extracted_information.extracted_values[0].points_of_interest[0].end_offset_millis #=> Integer
+    #   resp.segments[0].extracted_information.failure_code #=> String, one of "QUOTA_EXCEEDED", "INSUFFICIENT_CONVERSATION_CONTENT", "FAILED_SAFETY_GUIDELINES", "INTERNAL_ERROR", "MAX_PACKAGE_FEATURE_ONLY"
     #   resp.next_token #=> String
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-contact-lens-2020-08-21/ListRealtimeContactAnalysisSegments AWS API Documentation
@@ -557,7 +572,7 @@ module Aws::ConnectContactLens
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connectcontactlens'
-      context[:gem_version] = '1.60.0'
+      context[:gem_version] = '1.61.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connectcontactlens/client_api.rb

@@ -21,6 +21,14 @@ module Aws::ConnectContactLens
     CharacterOffset = Shapes::IntegerShape.new(name: 'CharacterOffset')
     CharacterOffsets = Shapes::StructureShape.new(name: 'CharacterOffsets')
     ContactId = Shapes::StringShape.new(name: 'ContactId')
+    ExtractedInformation = Shapes::StructureShape.new(name: 'ExtractedInformation')
+    ExtractedInformationContent = Shapes::StringShape.new(name: 'ExtractedInformationContent')
+    ExtractedInformationFailureCode = Shapes::StringShape.new(name: 'ExtractedInformationFailureCode')
+    ExtractedInformationValue = Shapes::StructureShape.new(name: 'ExtractedInformationValue')
+    ExtractedInformationValues = Shapes::ListShape.new(name: 'ExtractedInformationValues')
+    ExtractionDefinitionDisplayLabel = Shapes::StringShape.new(name: 'ExtractionDefinitionDisplayLabel')
+    ExtractionDefinitionId = Shapes::StringShape.new(name: 'ExtractionDefinitionId')
+    ExtractionDefinitionName = Shapes::StringShape.new(name: 'ExtractionDefinitionName')
     InstanceId = Shapes::StringShape.new(name: 'InstanceId')
     InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
     InvalidRequestException = Shapes::StructureShape.new(name: 'InvalidRequestException')
@@ -65,6 +73,19 @@ module Aws::ConnectContactLens
     CharacterOffsets.add_member(:end_offset_char, Shapes::ShapeRef.new(shape: CharacterOffset, required: true, location_name: "EndOffsetChar"))
     CharacterOffsets.struct_class = Types::CharacterOffsets
 
+    ExtractedInformation.add_member(:extraction_definition_id, Shapes::ShapeRef.new(shape: ExtractionDefinitionId, required: true, location_name: "ExtractionDefinitionId"))
+    ExtractedInformation.add_member(:extraction_definition_name, Shapes::ShapeRef.new(shape: ExtractionDefinitionName, required: true, location_name: "ExtractionDefinitionName"))
+    ExtractedInformation.add_member(:extraction_definition_display_label, Shapes::ShapeRef.new(shape: ExtractionDefinitionDisplayLabel, location_name: "ExtractionDefinitionDisplayLabel"))
+    ExtractedInformation.add_member(:extracted_values, Shapes::ShapeRef.new(shape: ExtractedInformationValues, location_name: "ExtractedValues"))
+    ExtractedInformation.add_member(:failure_code, Shapes::ShapeRef.new(shape: ExtractedInformationFailureCode, location_name: "FailureCode"))
+    ExtractedInformation.struct_class = Types::ExtractedInformation
+
+    ExtractedInformationValue.add_member(:content, Shapes::ShapeRef.new(shape: ExtractedInformationContent, required: true, location_name: "Content"))
+    ExtractedInformationValue.add_member(:points_of_interest, Shapes::ShapeRef.new(shape: PointsOfInterest, required: true, location_name: "PointsOfInterest"))
+    ExtractedInformationValue.struct_class = Types::ExtractedInformationValue
+
+    ExtractedInformationValues.member = Shapes::ShapeRef.new(shape: ExtractedInformationValue)
+
     InternalServiceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InternalServiceException.struct_class = Types::InternalServiceException
 
@@ -105,6 +126,7 @@ module Aws::ConnectContactLens
     RealtimeContactAnalysisSegment.add_member(:transcript, Shapes::ShapeRef.new(shape: Transcript, location_name: "Transcript"))
     RealtimeContactAnalysisSegment.add_member(:categories, Shapes::ShapeRef.new(shape: Categories, location_name: "Categories"))
     RealtimeContactAnalysisSegment.add_member(:post_contact_summary, Shapes::ShapeRef.new(shape: PostContactSummary, location_name: "PostContactSummary"))
+    RealtimeContactAnalysisSegment.add_member(:extracted_information, Shapes::ShapeRef.new(shape: ExtractedInformation, location_name: "ExtractedInformation"))
     RealtimeContactAnalysisSegment.struct_class = Types::RealtimeContactAnalysisSegment
 
     RealtimeContactAnalysisSegments.member = Shapes::ShapeRef.new(shape: RealtimeContactAnalysisSegment)

data/lib/aws-sdk-connectcontactlens/types.rb

@@ -78,6 +78,82 @@ module Aws::ConnectContactLens
       include Aws::Structure
     end
 
+    # Segment containing information extracted from the conversation. Each
+    # segment represents the results for a single extraction definition.
+    #
+    # @!attribute [rw] extraction_definition_id
+    #   The identifier of the extraction definition that produced this
+    #   result.
+    #   @return [String]
+    #
+    # @!attribute [rw] extraction_definition_name
+    #   The name of the extraction definition that produced this result.
+    #   @return [String]
+    #
+    # @!attribute [rw] extraction_definition_display_label
+    #   The display label of the extraction definition that produced this
+    #   result.
+    #   @return [String]
+    #
+    # @!attribute [rw] extracted_values
+    #   The list of values extracted from the conversation for this
+    #   extraction definition. This field is empty when a `FailureCode` is
+    #   present.
+    #   @return [Array<Types::ExtractedInformationValue>]
+    #
+    # @!attribute [rw] failure_code
+    #   If the information failed to be extracted, one of the following
+    #   failure codes occurs:
+    #
+    #   * `QUOTA_EXCEEDED`: The number of concurrent analytics jobs reached
+    #     your service quota.
+    #
+    #   * `INSUFFICIENT_CONVERSATION_CONTENT`: Information extraction
+    #     requires a conversation with at least one turn from each
+    #     participant.
+    #
+    #   * `FAILED_SAFETY_GUIDELINES`: The extracted information cannot be
+    #     provided because it failed to meet system safety guidelines.
+    #
+    #   * `INTERNAL_ERROR`: Internal system error.
+    #
+    #   * `MAX_PACKAGE_FEATURE_ONLY`: Information extraction is only
+    #     available in Amazon Connect Customer instances.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-contact-lens-2020-08-21/ExtractedInformation AWS API Documentation
+    #
+    class ExtractedInformation < Struct.new(
+      :extraction_definition_id,
+      :extraction_definition_name,
+      :extraction_definition_display_label,
+      :extracted_values,
+      :failure_code)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # An individual value extracted from the conversation, including its
+    # content and the locations where it was found.
+    #
+    # @!attribute [rw] content
+    #   The text content of the extracted value.
+    #   @return [String]
+    #
+    # @!attribute [rw] points_of_interest
+    #   The sections in the conversation that indicate where the extracted
+    #   value was found.
+    #   @return [Array<Types::PointOfInterest>]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-contact-lens-2020-08-21/ExtractedInformationValue AWS API Documentation
+    #
+    class ExtractedInformationValue < Struct.new(
+      :content,
+      :points_of_interest)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Request processing failed due to an error or failure with the service.
     #
     # @!attribute [rw] message
@@ -176,17 +252,14 @@ module Aws::ConnectContactLens
       include Aws::Structure
     end
 
-    # The section of the contact audio where that category rule was
-    # detected.
+    # The section of the contact audio where a match was detected.
     #
     # @!attribute [rw] begin_offset_millis
-    #   The beginning offset in milliseconds where the category rule was
-    #   detected.
+    #   The beginning offset (in milliseconds) where the match was detected.
     #   @return [Integer]
     #
     # @!attribute [rw] end_offset_millis
-    #   The ending offset in milliseconds where the category rule was
-    #   detected.
+    #   The ending offset (in milliseconds) where the match was detected.
     #   @return [Integer]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-contact-lens-2020-08-21/PointOfInterest AWS API Documentation
@@ -258,12 +331,17 @@ module Aws::ConnectContactLens
     #   Information about the post-contact summary.
     #   @return [Types::PostContactSummary]
     #
+    # @!attribute [rw] extracted_information
+    #   The extracted information from the conversation.
+    #   @return [Types::ExtractedInformation]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-contact-lens-2020-08-21/RealtimeContactAnalysisSegment AWS API Documentation
     #
     class RealtimeContactAnalysisSegment < Struct.new(
       :transcript,
       :categories,
-      :post_contact_summary)
+      :post_contact_summary,
+      :extracted_information)
       SENSITIVE = []
       include Aws::Structure
     end

data/lib/aws-sdk-connectcontactlens.rb

@@ -54,7 +54,7 @@ module Aws::ConnectContactLens
   autoload :EndpointProvider, 'aws-sdk-connectcontactlens/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connectcontactlens/endpoints'
 
-  GEM_VERSION = '1.60.0'
+  GEM_VERSION = '1.61.0'
 
 end
 

data/sig/types.rbs

@@ -30,6 +30,21 @@ module Aws::ConnectContactLens
       SENSITIVE: []
     end
 
+    class ExtractedInformation
+      attr_accessor extraction_definition_id: ::String
+      attr_accessor extraction_definition_name: ::String
+      attr_accessor extraction_definition_display_label: ::String
+      attr_accessor extracted_values: ::Array[Types::ExtractedInformationValue]
+      attr_accessor failure_code: ("QUOTA_EXCEEDED" | "INSUFFICIENT_CONVERSATION_CONTENT" | "FAILED_SAFETY_GUIDELINES" | "INTERNAL_ERROR" | "MAX_PACKAGE_FEATURE_ONLY")
+      SENSITIVE: []
+    end
+
+    class ExtractedInformationValue
+      attr_accessor content: ::String
+      attr_accessor points_of_interest: ::Array[Types::PointOfInterest]
+      SENSITIVE: []
+    end
+
     class InternalServiceException
       attr_accessor message: ::String
       SENSITIVE: []
@@ -76,6 +91,7 @@ module Aws::ConnectContactLens
       attr_accessor transcript: Types::Transcript
       attr_accessor categories: Types::Categories
       attr_accessor post_contact_summary: Types::PostContactSummary
+      attr_accessor extracted_information: Types::ExtractedInformation
       SENSITIVE: []
     end
 

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connectcontactlens
 version: !ruby/object:Gem::Version
-  version: 1.60.0
+  version: 1.61.0
 platform: ruby
 authors:
 - Amazon Web Services