aws-sdk-connectcampaignsv2 1.30.0 → 1.31.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.31.0 (2026-07-31)
+------------------
+
+* Feature - Launching feature for abandonment rate pacing control for outbound campaigns.
+
 1.30.0 (2026-07-09)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.30.0
+1.31.0

data/lib/aws-sdk-connectcampaignsv2/client.rb

@@ -531,6 +531,16 @@ module Aws::ConnectCampaignsV2
     #           },
     #           predictive: {
     #             bandwidth_allocation: 1.0, # required
+    #             pacing_strategies: [
+    #               {
+    #                 abandonment_rate: {
+    #                   target_rate: 1.0, # required
+    #                   connection_start_point: "CONNECTED_TO_SYSTEM", # required, accepts CONNECTED_TO_SYSTEM, GREETING_START, GREETING_END
+    #                   connection_threshold_seconds: 1, # required
+    #                   evaluation_window: "EvaluationWindow", # required
+    #                 },
+    #               },
+    #             ],
     #           },
     #           agentless: {
     #           },
@@ -965,6 +975,11 @@ module Aws::ConnectCampaignsV2
     #   resp.campaign.channel_subtype_config.telephony.connect_queue_id #=> String
     #   resp.campaign.channel_subtype_config.telephony.outbound_mode.progressive.bandwidth_allocation #=> Float
     #   resp.campaign.channel_subtype_config.telephony.outbound_mode.predictive.bandwidth_allocation #=> Float
+    #   resp.campaign.channel_subtype_config.telephony.outbound_mode.predictive.pacing_strategies #=> Array
+    #   resp.campaign.channel_subtype_config.telephony.outbound_mode.predictive.pacing_strategies[0].abandonment_rate.target_rate #=> Float
+    #   resp.campaign.channel_subtype_config.telephony.outbound_mode.predictive.pacing_strategies[0].abandonment_rate.connection_start_point #=> String, one of "CONNECTED_TO_SYSTEM", "GREETING_START", "GREETING_END"
+    #   resp.campaign.channel_subtype_config.telephony.outbound_mode.predictive.pacing_strategies[0].abandonment_rate.connection_threshold_seconds #=> Integer
+    #   resp.campaign.channel_subtype_config.telephony.outbound_mode.predictive.pacing_strategies[0].abandonment_rate.evaluation_window #=> String
     #   resp.campaign.channel_subtype_config.telephony.outbound_mode.preview.bandwidth_allocation #=> Float
     #   resp.campaign.channel_subtype_config.telephony.outbound_mode.preview.timeout_config.duration_in_seconds #=> Integer
     #   resp.campaign.channel_subtype_config.telephony.outbound_mode.preview.agent_actions #=> Array
@@ -1757,6 +1772,16 @@ module Aws::ConnectCampaignsV2
     #           },
     #           predictive: {
     #             bandwidth_allocation: 1.0, # required
+    #             pacing_strategies: [
+    #               {
+    #                 abandonment_rate: {
+    #                   target_rate: 1.0, # required
+    #                   connection_start_point: "CONNECTED_TO_SYSTEM", # required, accepts CONNECTED_TO_SYSTEM, GREETING_START, GREETING_END
+    #                   connection_threshold_seconds: 1, # required
+    #                   evaluation_window: "EvaluationWindow", # required
+    #                 },
+    #               },
+    #             ],
     #           },
     #           agentless: {
     #           },
@@ -2141,7 +2166,7 @@ module Aws::ConnectCampaignsV2
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connectcampaignsv2'
-      context[:gem_version] = '1.30.0'
+      context[:gem_version] = '1.31.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connectcampaignsv2/client_api.rb

@@ -14,6 +14,8 @@ module Aws::ConnectCampaignsV2
 
     include Seahorse::Model
 
+    AbandonmentRatePacingConfig = Shapes::StructureShape.new(name: 'AbandonmentRatePacingConfig')
+    AbandonmentRatePacingConfigConnectionThresholdSecondsInteger = Shapes::IntegerShape.new(name: 'AbandonmentRatePacingConfigConnectionThresholdSecondsInteger')
     AccessDeniedException = Shapes::StructureShape.new(name: 'AccessDeniedException')
     AgentAction = Shapes::StringShape.new(name: 'AgentAction')
     AgentActions = Shapes::ListShape.new(name: 'AgentActions')
@@ -53,6 +55,7 @@ module Aws::ConnectCampaignsV2
     CommunicationTimeConfig = Shapes::StructureShape.new(name: 'CommunicationTimeConfig')
     CommunicationTimeConfigType = Shapes::StringShape.new(name: 'CommunicationTimeConfigType')
     ConflictException = Shapes::StructureShape.new(name: 'ConflictException')
+    ConnectionStartPoint = Shapes::StringShape.new(name: 'ConnectionStartPoint')
     ContactFlowId = Shapes::StringShape.new(name: 'ContactFlowId')
     CreateCampaignRequest = Shapes::StructureShape.new(name: 'CreateCampaignRequest')
     CreateCampaignResponse = Shapes::StructureShape.new(name: 'CreateCampaignResponse')
@@ -85,6 +88,7 @@ module Aws::ConnectCampaignsV2
     EncryptionType = Shapes::StringShape.new(name: 'EncryptionType')
     EntryLimitsConfig = Shapes::StructureShape.new(name: 'EntryLimitsConfig')
     EntryLimitsConfigMaxEntryCountInteger = Shapes::IntegerShape.new(name: 'EntryLimitsConfigMaxEntryCountInteger')
+    EvaluationWindow = Shapes::StringShape.new(name: 'EvaluationWindow')
     EventTrigger = Shapes::StructureShape.new(name: 'EventTrigger')
     EventTriggerContext = Shapes::StructureShape.new(name: 'EventTriggerContext')
     EventType = Shapes::StringShape.new(name: 'EventType')
@@ -148,6 +152,8 @@ module Aws::ConnectCampaignsV2
     OpenHours = Shapes::UnionShape.new(name: 'OpenHours')
     OutboundRequest = Shapes::StructureShape.new(name: 'OutboundRequest')
     OutboundRequestList = Shapes::ListShape.new(name: 'OutboundRequestList')
+    PacingStrategy = Shapes::UnionShape.new(name: 'PacingStrategy')
+    PacingStrategyList = Shapes::ListShape.new(name: 'PacingStrategyList')
     PauseCampaignRequest = Shapes::StructureShape.new(name: 'PauseCampaignRequest')
     PredictiveConfig = Shapes::StructureShape.new(name: 'PredictiveConfig')
     PreviewConfig = Shapes::StructureShape.new(name: 'PreviewConfig')
@@ -201,6 +207,7 @@ module Aws::ConnectCampaignsV2
     TagMap = Shapes::MapShape.new(name: 'TagMap')
     TagResourceRequest = Shapes::StructureShape.new(name: 'TagResourceRequest')
     TagValue = Shapes::StringShape.new(name: 'TagValue')
+    TargetRate = Shapes::FloatShape.new(name: 'TargetRate')
     TelephonyChannelSubtypeConfig = Shapes::StructureShape.new(name: 'TelephonyChannelSubtypeConfig')
     TelephonyChannelSubtypeParameters = Shapes::StructureShape.new(name: 'TelephonyChannelSubtypeParameters')
     TelephonyOutboundConfig = Shapes::StructureShape.new(name: 'TelephonyOutboundConfig')
@@ -230,6 +237,12 @@ module Aws::ConnectCampaignsV2
     WhatsAppOutboundMode = Shapes::UnionShape.new(name: 'WhatsAppOutboundMode')
     XAmazonErrorType = Shapes::StringShape.new(name: 'XAmazonErrorType')
 
+    AbandonmentRatePacingConfig.add_member(:target_rate, Shapes::ShapeRef.new(shape: TargetRate, required: true, location_name: "targetRate"))
+    AbandonmentRatePacingConfig.add_member(:connection_start_point, Shapes::ShapeRef.new(shape: ConnectionStartPoint, required: true, location_name: "connectionStartPoint"))
+    AbandonmentRatePacingConfig.add_member(:connection_threshold_seconds, Shapes::ShapeRef.new(shape: AbandonmentRatePacingConfigConnectionThresholdSecondsInteger, required: true, location_name: "connectionThresholdSeconds"))
+    AbandonmentRatePacingConfig.add_member(:evaluation_window, Shapes::ShapeRef.new(shape: EvaluationWindow, required: true, location_name: "evaluationWindow"))
+    AbandonmentRatePacingConfig.struct_class = Types::AbandonmentRatePacingConfig
+
     AccessDeniedException.add_member(:message, Shapes::ShapeRef.new(shape: String, required: true, location_name: "message"))
     AccessDeniedException.add_member(:x_amz_error_type, Shapes::ShapeRef.new(shape: XAmazonErrorType, location: "header", location_name: "x-amzn-ErrorType"))
     AccessDeniedException.struct_class = Types::AccessDeniedException
@@ -603,10 +616,19 @@ module Aws::ConnectCampaignsV2
 
     OutboundRequestList.member = Shapes::ShapeRef.new(shape: OutboundRequest)
 
+    PacingStrategy.add_member(:abandonment_rate, Shapes::ShapeRef.new(shape: AbandonmentRatePacingConfig, location_name: "abandonmentRate"))
+    PacingStrategy.add_member(:unknown, Shapes::ShapeRef.new(shape: nil, location_name: 'unknown'))
+    PacingStrategy.add_member_subclass(:abandonment_rate, Types::PacingStrategy::AbandonmentRate)
+    PacingStrategy.add_member_subclass(:unknown, Types::PacingStrategy::Unknown)
+    PacingStrategy.struct_class = Types::PacingStrategy
+
+    PacingStrategyList.member = Shapes::ShapeRef.new(shape: PacingStrategy)
+
     PauseCampaignRequest.add_member(:id, Shapes::ShapeRef.new(shape: CampaignId, required: true, location: "uri", location_name: "id"))
     PauseCampaignRequest.struct_class = Types::PauseCampaignRequest
 
     PredictiveConfig.add_member(:bandwidth_allocation, Shapes::ShapeRef.new(shape: BandwidthAllocation, required: true, location_name: "bandwidthAllocation"))
+    PredictiveConfig.add_member(:pacing_strategies, Shapes::ShapeRef.new(shape: PacingStrategyList, location_name: "pacingStrategies"))
     PredictiveConfig.struct_class = Types::PredictiveConfig
 
     PreviewConfig.add_member(:bandwidth_allocation, Shapes::ShapeRef.new(shape: BandwidthAllocation, required: true, location_name: "bandwidthAllocation"))

data/lib/aws-sdk-connectcampaignsv2/types.rb

@@ -10,6 +10,36 @@
 module Aws::ConnectCampaignsV2
   module Types
 
+    # Configuration for abandonment-rate-based dialer throttling.
+    #
+    # @!attribute [rw] target_rate
+    #   Target abandonment rate.
+    #   @return [Float]
+    #
+    # @!attribute [rw] connection_start_point
+    #   Event from which connectionThresholdSeconds is measured.
+    #   @return [String]
+    #
+    # @!attribute [rw] connection_threshold_seconds
+    #   Seconds after connectionStartPoint before a contact counts as
+    #   abandoned.
+    #   @return [Integer]
+    #
+    # @!attribute [rw] evaluation_window
+    #   Rolling window over which abandonmentRate is computed.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connectcampaignsv2-2024-04-23/AbandonmentRatePacingConfig AWS API Documentation
+    #
+    class AbandonmentRatePacingConfig < Struct.new(
+      :target_rate,
+      :connection_start_point,
+      :connection_threshold_seconds,
+      :evaluation_window)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # You do not have sufficient access to perform this action.
     #
     # @!attribute [rw] message
@@ -1584,6 +1614,29 @@ module Aws::ConnectCampaignsV2
       include Aws::Structure
     end
 
+    # Pacing constraint the dialer may enforce.
+    #
+    # @note PacingStrategy is a union - when making an API calls you must set exactly one of the members.
+    #
+    # @note PacingStrategy is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of PacingStrategy corresponding to the set member.
+    #
+    # @!attribute [rw] abandonment_rate
+    #   Configuration for abandonment-rate-based dialer throttling.
+    #   @return [Types::AbandonmentRatePacingConfig]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connectcampaignsv2-2024-04-23/PacingStrategy AWS API Documentation
+    #
+    class PacingStrategy < Struct.new(
+      :abandonment_rate,
+      :unknown)
+      SENSITIVE = []
+      include Aws::Structure
+      include Aws::Structure::Union
+
+      class AbandonmentRate < PacingStrategy; end
+      class Unknown < PacingStrategy; end
+    end
+
     # The request for PauseCampaign API.
     #
     # @!attribute [rw] id
@@ -1604,10 +1657,15 @@ module Aws::ConnectCampaignsV2
     #   The bandwidth allocation of a queue resource.
     #   @return [Float]
     #
+    # @!attribute [rw] pacing_strategies
+    #   Pacing strategies the dialer enforces simultaneously.
+    #   @return [Array<Types::PacingStrategy>]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connectcampaignsv2-2024-04-23/PredictiveConfig AWS API Documentation
     #
     class PredictiveConfig < Struct.new(
-      :bandwidth_allocation)
+      :bandwidth_allocation,
+      :pacing_strategies)
       SENSITIVE = []
       include Aws::Structure
     end

data/lib/aws-sdk-connectcampaignsv2.rb

@@ -54,7 +54,7 @@ module Aws::ConnectCampaignsV2
   autoload :EndpointProvider, 'aws-sdk-connectcampaignsv2/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connectcampaignsv2/endpoints'
 
-  GEM_VERSION = '1.30.0'
+  GEM_VERSION = '1.31.0'
 
 end
 

data/sig/params.rbs

@@ -8,13 +8,18 @@
 module Aws
   module ConnectCampaignsV2
     module Params
+      type predictive_config = {
+      bandwidth_allocation: ::Float,
+      pacing_strategies: Array[
+        Params::pacing_strategy
+      ]?
+    }
+
       type telephony_outbound_mode = {
       progressive: {
         bandwidth_allocation: ::Float
       }?,
-      predictive: {
-        bandwidth_allocation: ::Float
-      }?,
+      predictive: Params::predictive_config?,
       agentless: {
       }?,
       preview: {
@@ -87,6 +92,15 @@ module Aws
       whats_app: Params::whats_app_channel_subtype_config?
     }
 
+      type pacing_strategy = {
+      abandonment_rate: {
+        target_rate: ::Float,
+        connection_start_point: ("CONNECTED_TO_SYSTEM" | "GREETING_START" | "GREETING_END"),
+        connection_threshold_seconds: ::Integer,
+        evaluation_window: ::String
+      }?
+    }
+
       type time_window = {
       open_hours: {
         daily_hours: Hash[("MONDAY" | "TUESDAY" | "WEDNESDAY" | "THURSDAY" | "FRIDAY" | "SATURDAY" | "SUNDAY"), Array[

data/sig/types.rbs

@@ -8,6 +8,14 @@
 module Aws::ConnectCampaignsV2
   module Types
 
+    class AbandonmentRatePacingConfig
+      attr_accessor target_rate: ::Float
+      attr_accessor connection_start_point: ("CONNECTED_TO_SYSTEM" | "GREETING_START" | "GREETING_END")
+      attr_accessor connection_threshold_seconds: ::Integer
+      attr_accessor evaluation_window: ::String
+      SENSITIVE: []
+    end
+
     class AccessDeniedException
       attr_accessor message: ::String
       attr_accessor x_amz_error_type: ::String
@@ -523,6 +531,17 @@ module Aws::ConnectCampaignsV2
       SENSITIVE: []
     end
 
+    class PacingStrategy
+      attr_accessor abandonment_rate: Types::AbandonmentRatePacingConfig
+      attr_accessor unknown: untyped
+      SENSITIVE: []
+
+      class AbandonmentRate < PacingStrategy
+      end
+      class Unknown < PacingStrategy
+      end
+    end
+
     class PauseCampaignRequest
       attr_accessor id: ::String
       SENSITIVE: []
@@ -530,6 +549,7 @@ module Aws::ConnectCampaignsV2
 
     class PredictiveConfig
       attr_accessor bandwidth_allocation: ::Float
+      attr_accessor pacing_strategies: ::Array[Types::PacingStrategy]
       SENSITIVE: []
     end
 

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connectcampaignsv2
 version: !ruby/object:Gem::Version
-  version: 1.30.0
+  version: 1.31.0
 platform: ruby
 authors:
 - Amazon Web Services