aws-sdk-connect 1.271.0 → 1.272.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +310 -25
- data/lib/aws-sdk-connect/client_api.rb +186 -0
- data/lib/aws-sdk-connect/types.rb +431 -19
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +82 -2
- data/sig/params.rbs +8 -1
- data/sig/types.rbs +118 -5
- metadata +1 -1
checksums.yaml
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SHA256:
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metadata.gz:
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metadata.gz: 94d25f52c01dc808d49f658b4b1c9a74266cc0dd6c41b12cafd6d16ac70bc3ac
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data.tar.gz: abaf3a4950fb99dbda7c1abf8c74c49b6056cea8d0ebc992477cfff7608015d9
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metadata.gz: a33e99208c9e0f873cd8ecfe6bae595e9304e025b5690e36033b2fe3f2d2c71abf415c7501212e3cab1ce73381f09e70a990860d2632b92cdd24ffe80f2d2d3a
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data.tar.gz: '0835ae405e872f10e6bcbaee6fcbc31cefc6db9920cc27409ca247f0f3769680feca06e86eca893708e1739f21b33d99a81d1cc4ba8f165d8a4edaa407d2fbd4'
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data/CHANGELOG.md
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Unreleased Changes
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------------------
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1.272.0 (2026-08-17)
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------------------
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* Feature - This release adds new APIs to create, describe, update, delete, and list extraction definitions, enabling customers to manage lifecycle of extraction definition resources. Additionally, this release adds new event sources for Rules related to ACW and new action to Extract Information.
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1.271.0 (2026-08-13)
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------------------
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data/VERSION
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1.272.0
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@@ -3741,6 +3741,82 @@ module Aws::Connect
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req.send_request(options)
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end
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# Creates an extraction definition in the specified Connect Customer
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# instance. An extraction definition specifies how structured data is
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# extracted from customer interactions using generative AI, including
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# the prompt hint that guides extraction and the behavior when a value
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# cannot be found.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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# idempotency of the request. If not provided, the Amazon Web Services
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# SDK populates this field.
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#
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# **A suitable default value is auto-generated.** You should normally
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# not need to pass this option.**
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#
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# @option params [required, String] :instance_id
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# The identifier of the Connect Customer instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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#
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# @option params [required, String] :name
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# A unique name of the extraction definition.
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#
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# @option params [required, Types::ExtractionConfiguration] :extraction_configuration
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# The configuration that defines how data is extracted, including the
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# prompt hint and not-found behavior.
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#
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# @option params [Types::ExtractionDefinitionDisplay] :display
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# The display settings for the extraction definition, including the
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# label shown in the agent workspace.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateExtractionDefinitionResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateExtractionDefinitionResponse#extraction_definition_arn #extraction_definition_arn} => String
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# * {Types::CreateExtractionDefinitionResponse#extraction_definition_id #extraction_definition_id} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_extraction_definition({
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# client_token: "ClientToken",
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# instance_id: "InstanceId", # required
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# name: "ExtractionDefinitionName", # required
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# extraction_configuration: { # required
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# prompt_hint: "ExtractionDefinitionPromptHint", # required
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# not_found_behavior: {
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# behavior: "USE_DEFAULT_VALUE", # required, accepts USE_DEFAULT_VALUE, OMIT
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# default_value: "NotFoundDefaultValue",
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# },
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# },
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# display: {
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# label: "ExtractionDefinitionDisplayLabel",
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# },
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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#
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# resp.extraction_definition_arn #=> String
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# resp.extraction_definition_id #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateExtractionDefinition AWS API Documentation
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#
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# @overload create_extraction_definition(params = {})
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# @param [Hash] params ({})
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def create_extraction_definition(params = {}, options = {})
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req = build_request(:create_extraction_definition, params)
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req.send_request(options)
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end
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# Creates hours of operation.
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#
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# @option params [required, String] :instance_id
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# instance_id: "InstanceId", # required
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# name: "RuleName", # required
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# trigger_event_source: { # required
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# event_source_name: "OnPostCallAnalysisAvailable", # required, accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
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# event_source_name: "OnPostCallAnalysisAvailable", # required, accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnAfterCallWorkAvailable, OnAfterChatWorkAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
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# integration_association_id: "IntegrationAssociationId",
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# },
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# function: "RuleFunction", # required
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# actions: [ # required
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# {
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# action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION
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# action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION, EXTRACT_INFORMATION
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# task_action: {
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# name: "TaskNameExpression", # required
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# description: "TaskDescriptionExpression",
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# submit_auto_evaluation_action: {
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# evaluation_form_id: "EvaluationFormId", # required
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# },
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# extract_information_action: {
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# rules_extraction_definitions: [ # required
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# {
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# identifier: "RulesExtractionDefinitionId", # required
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# },
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# ],
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# },
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# },
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# ],
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# publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
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end
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# Deletes an extraction definition from the specified Connect Customer
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# instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Connect Customer instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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#
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# @option params [required, String] :extraction_definition_id
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# The identifier of the extraction definition to delete.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.delete_extraction_definition({
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# instance_id: "InstanceId", # required
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# extraction_definition_id: "ExtractionDefinitionId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteExtractionDefinition AWS API Documentation
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#
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# @overload delete_extraction_definition(params = {})
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# @param [Hash] params ({})
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def delete_extraction_definition(params = {}, options = {})
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req = build_request(:delete_extraction_definition, params)
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req.send_request(options)
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end
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# Deletes an hours of operation.
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#
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# @option params [required, String] :instance_id
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end
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# Describes an extraction definition in the specified Connect Customer
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# instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Connect Customer instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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#
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# @option params [required, String] :extraction_definition_id
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# The identifier of the extraction definition to describe.
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#
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# @return [Types::DescribeExtractionDefinitionResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::DescribeExtractionDefinitionResponse#extraction_definition #extraction_definition} => Types::ExtractionDefinition
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.describe_extraction_definition({
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# instance_id: "InstanceId", # required
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# extraction_definition_id: "ExtractionDefinitionId", # required
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# })
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#
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# @example Response structure
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#
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# resp.extraction_definition.name #=> String
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# resp.extraction_definition.extraction_definition_id #=> String
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# resp.extraction_definition.extraction_definition_arn #=> String
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# resp.extraction_definition.extraction_configuration.prompt_hint #=> String
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# resp.extraction_definition.extraction_configuration.not_found_behavior.behavior #=> String, one of "USE_DEFAULT_VALUE", "OMIT"
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# resp.extraction_definition.extraction_configuration.not_found_behavior.default_value #=> String
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# resp.extraction_definition.display.label #=> String
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# resp.extraction_definition.created_time #=> Time
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# resp.extraction_definition.last_updated_time #=> Time
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# resp.extraction_definition.last_updated_by #=> String
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# resp.extraction_definition.tags #=> Hash
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# resp.extraction_definition.tags["TagKey"] #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeExtractionDefinition AWS API Documentation
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#
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# @overload describe_extraction_definition(params = {})
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# @param [Hash] params ({})
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def describe_extraction_definition(params = {}, options = {})
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req = build_request(:describe_extraction_definition, params)
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req.send_request(options)
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end
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# Describes the hours of operation.
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#
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# @option params [required, String] :instance_id
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# resp.rule.name #=> String
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# resp.rule.rule_id #=> String
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# resp.rule.rule_arn #=> String
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# resp.rule.trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
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# resp.rule.trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnAfterCallWorkAvailable", "OnAfterChatWorkAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
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# resp.rule.trigger_event_source.integration_association_id #=> String
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# resp.rule.rule_capability_tiers #=> Array
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# resp.rule.rule_capability_tiers[0] #=> String, one of "GenerativeAI"
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# resp.rule.function #=> String
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# resp.rule.actions #=> Array
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# resp.rule.actions[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION"
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# resp.rule.actions[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION", "EXTRACT_INFORMATION"
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# resp.rule.actions[0].task_action.name #=> String
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# resp.rule.actions[0].task_action.description #=> String
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# resp.rule.actions[0].task_action.contact_flow_id #=> String
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|
# resp.rule.actions[0].assign_sla_action.case_sla_configuration.target_field_values[0].string_value #=> String
|
|
9729
9893
|
# resp.rule.actions[0].assign_sla_action.case_sla_configuration.target_sla_minutes #=> Integer
|
|
9730
9894
|
# resp.rule.actions[0].submit_auto_evaluation_action.evaluation_form_id #=> String
|
|
9895
|
+
# resp.rule.actions[0].extract_information_action.rules_extraction_definitions #=> Array
|
|
9896
|
+
# resp.rule.actions[0].extract_information_action.rules_extraction_definitions[0].identifier #=> String
|
|
9731
9897
|
# resp.rule.publish_status #=> String, one of "DRAFT", "PUBLISHED"
|
|
9732
9898
|
# resp.rule.created_time #=> Time
|
|
9733
9899
|
# resp.rule.last_updated_time #=> Time
|
|
@@ -16817,6 +16983,61 @@ module Aws::Connect
|
|
|
16817
16983
|
req.send_request(options)
|
|
16818
16984
|
end
|
|
16819
16985
|
|
|
16986
|
+
# Lists extraction definitions in the specified Connect Customer
|
|
16987
|
+
# instance.
|
|
16988
|
+
#
|
|
16989
|
+
# @option params [required, String] :instance_id
|
|
16990
|
+
# The identifier of the Connect Customer instance. You can [find the
|
|
16991
|
+
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
|
16992
|
+
#
|
|
16993
|
+
#
|
|
16994
|
+
#
|
|
16995
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
|
|
16996
|
+
#
|
|
16997
|
+
# @option params [Integer] :max_results
|
|
16998
|
+
# The maximum number of results to return per page. The default
|
|
16999
|
+
# MaxResult size is 100.
|
|
17000
|
+
#
|
|
17001
|
+
# @option params [String] :next_token
|
|
17002
|
+
# The token for the next set of results. Use the value returned in the
|
|
17003
|
+
# previous response in the next request to retrieve the next set of
|
|
17004
|
+
# results.
|
|
17005
|
+
#
|
|
17006
|
+
# @return [Types::ListExtractionDefinitionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
|
17007
|
+
#
|
|
17008
|
+
# * {Types::ListExtractionDefinitionsResponse#extraction_definition_summary_list #extraction_definition_summary_list} => Array<Types::ExtractionDefinitionSummary>
|
|
17009
|
+
# * {Types::ListExtractionDefinitionsResponse#next_token #next_token} => String
|
|
17010
|
+
#
|
|
17011
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
|
17012
|
+
#
|
|
17013
|
+
# @example Request syntax with placeholder values
|
|
17014
|
+
#
|
|
17015
|
+
# resp = client.list_extraction_definitions({
|
|
17016
|
+
# instance_id: "InstanceId", # required
|
|
17017
|
+
# max_results: 1,
|
|
17018
|
+
# next_token: "NextToken",
|
|
17019
|
+
# })
|
|
17020
|
+
#
|
|
17021
|
+
# @example Response structure
|
|
17022
|
+
#
|
|
17023
|
+
# resp.extraction_definition_summary_list #=> Array
|
|
17024
|
+
# resp.extraction_definition_summary_list[0].name #=> String
|
|
17025
|
+
# resp.extraction_definition_summary_list[0].extraction_definition_id #=> String
|
|
17026
|
+
# resp.extraction_definition_summary_list[0].extraction_definition_arn #=> String
|
|
17027
|
+
# resp.extraction_definition_summary_list[0].created_time #=> Time
|
|
17028
|
+
# resp.extraction_definition_summary_list[0].last_updated_time #=> Time
|
|
17029
|
+
# resp.extraction_definition_summary_list[0].last_updated_by #=> String
|
|
17030
|
+
# resp.next_token #=> String
|
|
17031
|
+
#
|
|
17032
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListExtractionDefinitions AWS API Documentation
|
|
17033
|
+
#
|
|
17034
|
+
# @overload list_extraction_definitions(params = {})
|
|
17035
|
+
# @param [Hash] params ({})
|
|
17036
|
+
def list_extraction_definitions(params = {}, options = {})
|
|
17037
|
+
req = build_request(:list_extraction_definitions, params)
|
|
17038
|
+
req.send_request(options)
|
|
17039
|
+
end
|
|
17040
|
+
|
|
16820
17041
|
# List the flow association based on the filters.
|
|
16821
17042
|
#
|
|
16822
17043
|
# @option params [required, String] :instance_id
|
|
@@ -18421,7 +18642,7 @@ module Aws::Connect
|
|
|
18421
18642
|
# resp = client.list_rules({
|
|
18422
18643
|
# instance_id: "InstanceId", # required
|
|
18423
18644
|
# publish_status: "DRAFT", # accepts DRAFT, PUBLISHED
|
|
18424
|
-
# event_source_name: "OnPostCallAnalysisAvailable", # accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
|
|
18645
|
+
# event_source_name: "OnPostCallAnalysisAvailable", # accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnAfterCallWorkAvailable, OnAfterChatWorkAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
|
|
18425
18646
|
# max_results: 1,
|
|
18426
18647
|
# next_token: "NextToken",
|
|
18427
18648
|
# })
|
|
@@ -18432,12 +18653,12 @@ module Aws::Connect
|
|
|
18432
18653
|
# resp.rule_summary_list[0].name #=> String
|
|
18433
18654
|
# resp.rule_summary_list[0].rule_id #=> String
|
|
18434
18655
|
# resp.rule_summary_list[0].rule_arn #=> String
|
|
18435
|
-
# resp.rule_summary_list[0].event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
|
|
18656
|
+
# resp.rule_summary_list[0].event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnAfterCallWorkAvailable", "OnAfterChatWorkAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
|
|
18436
18657
|
# resp.rule_summary_list[0].publish_status #=> String, one of "DRAFT", "PUBLISHED"
|
|
18437
18658
|
# resp.rule_summary_list[0].rule_capability_tiers #=> Array
|
|
18438
18659
|
# resp.rule_summary_list[0].rule_capability_tiers[0] #=> String, one of "GenerativeAI"
|
|
18439
18660
|
# resp.rule_summary_list[0].action_summaries #=> Array
|
|
18440
|
-
# resp.rule_summary_list[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION"
|
|
18661
|
+
# resp.rule_summary_list[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION", "EXTRACT_INFORMATION"
|
|
18441
18662
|
# resp.rule_summary_list[0].created_time #=> Time
|
|
18442
18663
|
# resp.rule_summary_list[0].last_updated_time #=> Time
|
|
18443
18664
|
# resp.next_token #=> String
|
|
@@ -22577,10 +22798,10 @@ module Aws::Connect
|
|
|
22577
22798
|
# resp.rules[0].name #=> String
|
|
22578
22799
|
# resp.rules[0].rule_id #=> String
|
|
22579
22800
|
# resp.rules[0].rule_arn #=> String
|
|
22580
|
-
# resp.rules[0].trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
|
|
22801
|
+
# resp.rules[0].trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnAfterCallWorkAvailable", "OnAfterChatWorkAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
|
|
22581
22802
|
# resp.rules[0].trigger_event_source.integration_association_id #=> String
|
|
22582
22803
|
# resp.rules[0].action_summaries #=> Array
|
|
22583
|
-
# resp.rules[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION"
|
|
22804
|
+
# resp.rules[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION", "EXTRACT_INFORMATION"
|
|
22584
22805
|
# resp.rules[0].rule_capability_tiers #=> Array
|
|
22585
22806
|
# resp.rules[0].rule_capability_tiers[0] #=> String, one of "GenerativeAI"
|
|
22586
22807
|
# resp.rules[0].publish_status #=> String, one of "DRAFT", "PUBLISHED"
|
|
@@ -23871,8 +24092,8 @@ module Aws::Connect
|
|
|
23871
24092
|
|
|
23872
24093
|
# Starts a chat contact with an AI agent.
|
|
23873
24094
|
#
|
|
23874
|
-
# Use the returned `ParticipantToken`
|
|
23875
|
-
# [CreateParticipantConnection][1]
|
|
24095
|
+
# Use the returned `ParticipantToken` with the
|
|
24096
|
+
# [CreateParticipantConnection][1] operation.
|
|
23876
24097
|
#
|
|
23877
24098
|
# For more information about chat, see the following topics in the
|
|
23878
24099
|
# *Connect Customer Administrator Guide*:
|
|
@@ -23897,7 +24118,7 @@ module Aws::Connect
|
|
|
23897
24118
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
|
|
23898
24119
|
#
|
|
23899
24120
|
# @option params [required, Types::AiAgentInput] :ai_agent
|
|
23900
|
-
# The AI agent
|
|
24121
|
+
# The AI agent configuration for this contact.
|
|
23901
24122
|
#
|
|
23902
24123
|
# @option params [required, Types::ParticipantDetails] :participant_details
|
|
23903
24124
|
# The display name and other details that identify the chat participant.
|
|
@@ -23906,13 +24127,11 @@ module Aws::Connect
|
|
|
23906
24127
|
# The initial message to send to the newly created chat.
|
|
23907
24128
|
#
|
|
23908
24129
|
# @option params [Hash<String,String>] :attributes
|
|
23909
|
-
# A map of key-value pairs to associate with the contact.
|
|
23910
|
-
#
|
|
23911
|
-
# attributes.
|
|
24130
|
+
# A map of key-value pairs to associate with the contact. We make these
|
|
24131
|
+
# attributes available to flows as standard contact attributes.
|
|
23912
24132
|
#
|
|
23913
24133
|
# You can provide up to 32,768 UTF-8 bytes across all key-value pairs
|
|
23914
|
-
#
|
|
23915
|
-
# dashes, and underscores.
|
|
24134
|
+
# for each contact.
|
|
23916
24135
|
#
|
|
23917
24136
|
# @option params [String] :client_token
|
|
23918
24137
|
# A unique, case-sensitive identifier that you provide to ensure the
|
|
@@ -25849,12 +26068,9 @@ module Aws::Connect
|
|
|
25849
26068
|
# Control Panel (CCP).
|
|
25850
26069
|
#
|
|
25851
26070
|
# @option params [Hash<String,Types::SegmentAttributeValue>] :segment_attributes
|
|
25852
|
-
#
|
|
25853
|
-
#
|
|
25854
|
-
#
|
|
25855
|
-
#
|
|
25856
|
-
# Attribute keys can contain only alphanumeric characters, hyphens, and
|
|
25857
|
-
# underscores.
|
|
26071
|
+
# A map of system-defined attributes for the WebRTC contact segment. Use
|
|
26072
|
+
# the `connect:Subtype` attribute to specify the channel subtype, such
|
|
26073
|
+
# as `connect:WebRTC`.
|
|
25858
26074
|
#
|
|
25859
26075
|
# @return [Types::StartWebRTCContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
|
25860
26076
|
#
|
|
@@ -28157,6 +28373,68 @@ module Aws::Connect
|
|
|
28157
28373
|
req.send_request(options)
|
|
28158
28374
|
end
|
|
28159
28375
|
|
|
28376
|
+
# Updates an extraction definition in the specified Connect Customer
|
|
28377
|
+
# instance.
|
|
28378
|
+
#
|
|
28379
|
+
# @option params [String] :client_token
|
|
28380
|
+
# A unique, case-sensitive identifier that you provide to ensure the
|
|
28381
|
+
# idempotency of the request. If not provided, the Amazon Web Services
|
|
28382
|
+
# SDK populates this field.
|
|
28383
|
+
#
|
|
28384
|
+
# **A suitable default value is auto-generated.** You should normally
|
|
28385
|
+
# not need to pass this option.**
|
|
28386
|
+
#
|
|
28387
|
+
# @option params [required, String] :extraction_definition_id
|
|
28388
|
+
# The identifier of the extraction definition to update.
|
|
28389
|
+
#
|
|
28390
|
+
# @option params [required, String] :instance_id
|
|
28391
|
+
# The identifier of the Connect Customer instance. You can [find the
|
|
28392
|
+
# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
|
|
28393
|
+
#
|
|
28394
|
+
#
|
|
28395
|
+
#
|
|
28396
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
|
|
28397
|
+
#
|
|
28398
|
+
# @option params [required, String] :name
|
|
28399
|
+
# The name of the extraction definition.
|
|
28400
|
+
#
|
|
28401
|
+
# @option params [required, Types::ExtractionConfiguration] :extraction_configuration
|
|
28402
|
+
# The configuration that defines how data is extracted, including the
|
|
28403
|
+
# prompt hint and not-found behavior.
|
|
28404
|
+
#
|
|
28405
|
+
# @option params [Types::ExtractionDefinitionDisplay] :display
|
|
28406
|
+
# The display settings for the extraction definition.
|
|
28407
|
+
#
|
|
28408
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
|
28409
|
+
#
|
|
28410
|
+
# @example Request syntax with placeholder values
|
|
28411
|
+
#
|
|
28412
|
+
# resp = client.update_extraction_definition({
|
|
28413
|
+
# client_token: "ClientToken",
|
|
28414
|
+
# extraction_definition_id: "ExtractionDefinitionId", # required
|
|
28415
|
+
# instance_id: "InstanceId", # required
|
|
28416
|
+
# name: "ExtractionDefinitionName", # required
|
|
28417
|
+
# extraction_configuration: { # required
|
|
28418
|
+
# prompt_hint: "ExtractionDefinitionPromptHint", # required
|
|
28419
|
+
# not_found_behavior: {
|
|
28420
|
+
# behavior: "USE_DEFAULT_VALUE", # required, accepts USE_DEFAULT_VALUE, OMIT
|
|
28421
|
+
# default_value: "NotFoundDefaultValue",
|
|
28422
|
+
# },
|
|
28423
|
+
# },
|
|
28424
|
+
# display: {
|
|
28425
|
+
# label: "ExtractionDefinitionDisplayLabel",
|
|
28426
|
+
# },
|
|
28427
|
+
# })
|
|
28428
|
+
#
|
|
28429
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateExtractionDefinition AWS API Documentation
|
|
28430
|
+
#
|
|
28431
|
+
# @overload update_extraction_definition(params = {})
|
|
28432
|
+
# @param [Hash] params ({})
|
|
28433
|
+
def update_extraction_definition(params = {}, options = {})
|
|
28434
|
+
req = build_request(:update_extraction_definition, params)
|
|
28435
|
+
req.send_request(options)
|
|
28436
|
+
end
|
|
28437
|
+
|
|
28160
28438
|
# Updates the hours of operation.
|
|
28161
28439
|
#
|
|
28162
28440
|
# @option params [required, String] :instance_id
|
|
@@ -29587,7 +29865,7 @@ module Aws::Connect
|
|
|
29587
29865
|
# function: "RuleFunction", # required
|
|
29588
29866
|
# actions: [ # required
|
|
29589
29867
|
# {
|
|
29590
|
-
# action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION
|
|
29868
|
+
# action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION, EXTRACT_INFORMATION
|
|
29591
29869
|
# task_action: {
|
|
29592
29870
|
# name: "TaskNameExpression", # required
|
|
29593
29871
|
# description: "TaskDescriptionExpression",
|
|
@@ -29677,6 +29955,13 @@ module Aws::Connect
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# submit_auto_evaluation_action: {
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# evaluation_form_id: "EvaluationFormId", # required
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# },
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# extract_information_action: {
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# rules_extraction_definitions: [ # required
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# {
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# identifier: "RulesExtractionDefinitionId", # required
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# },
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# ],
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# },
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# },
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# ],
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# publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
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@@ -30999,7 +31284,7 @@ module Aws::Connect
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tracer: tracer
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)
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context[:gem_name] = 'aws-sdk-connect'
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-
context[:gem_version] = '1.
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+
context[:gem_version] = '1.272.0'
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Seahorse::Client::Request.new(handlers, context)
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end
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