aws-sdk-connect 1.271.0 → 1.272.0

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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
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  Unreleased Changes
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  ------------------
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+ 1.272.0 (2026-08-17)
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+ ------------------
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+
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+ * Feature - This release adds new APIs to create, describe, update, delete, and list extraction definitions, enabling customers to manage lifecycle of extraction definition resources. Additionally, this release adds new event sources for Rules related to ACW and new action to Extract Information.
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+
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  1.271.0 (2026-08-13)
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  ------------------
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data/VERSION CHANGED
@@ -1 +1 @@
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- 1.271.0
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+ 1.272.0
@@ -3741,6 +3741,82 @@ module Aws::Connect
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3741
  req.send_request(options)
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  end
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3744
+ # Creates an extraction definition in the specified Connect Customer
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+ # instance. An extraction definition specifies how structured data is
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+ # extracted from customer interactions using generative AI, including
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+ # the prompt hint that guides extraction and the behavior when a value
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+ # cannot be found.
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+ #
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+ # @option params [String] :client_token
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+ # A unique, case-sensitive identifier that you provide to ensure the
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+ # idempotency of the request. If not provided, the Amazon Web Services
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+ # SDK populates this field.
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+ #
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+ # **A suitable default value is auto-generated.** You should normally
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+ # not need to pass this option.**
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Connect Customer instance. You can [find the
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+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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+ #
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+ #
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+ #
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+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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+ #
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+ # @option params [required, String] :name
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+ # A unique name of the extraction definition.
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+ #
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+ # @option params [required, Types::ExtractionConfiguration] :extraction_configuration
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+ # The configuration that defines how data is extracted, including the
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+ # prompt hint and not-found behavior.
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+ #
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+ # @option params [Types::ExtractionDefinitionDisplay] :display
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+ # The display settings for the extraction definition, including the
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+ # label shown in the agent workspace.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # The tags used to organize, track, or control access for this resource.
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+ #
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+ # @return [Types::CreateExtractionDefinitionResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateExtractionDefinitionResponse#extraction_definition_arn #extraction_definition_arn} => String
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+ # * {Types::CreateExtractionDefinitionResponse#extraction_definition_id #extraction_definition_id} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_extraction_definition({
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+ # client_token: "ClientToken",
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+ # instance_id: "InstanceId", # required
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+ # name: "ExtractionDefinitionName", # required
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+ # extraction_configuration: { # required
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+ # prompt_hint: "ExtractionDefinitionPromptHint", # required
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+ # not_found_behavior: {
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+ # behavior: "USE_DEFAULT_VALUE", # required, accepts USE_DEFAULT_VALUE, OMIT
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+ # default_value: "NotFoundDefaultValue",
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+ # },
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+ # },
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+ # display: {
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+ # label: "ExtractionDefinitionDisplayLabel",
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+ # },
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.extraction_definition_arn #=> String
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+ # resp.extraction_definition_id #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateExtractionDefinition AWS API Documentation
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+ #
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+ # @overload create_extraction_definition(params = {})
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+ # @param [Hash] params ({})
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+ def create_extraction_definition(params = {}, options = {})
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+ req = build_request(:create_extraction_definition, params)
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+ req.send_request(options)
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+ end
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+
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  # Creates hours of operation.
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  #
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3822
  # @option params [required, String] :instance_id
@@ -5058,13 +5134,13 @@ module Aws::Connect
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  # instance_id: "InstanceId", # required
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  # name: "RuleName", # required
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  # trigger_event_source: { # required
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- # event_source_name: "OnPostCallAnalysisAvailable", # required, accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
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+ # event_source_name: "OnPostCallAnalysisAvailable", # required, accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnAfterCallWorkAvailable, OnAfterChatWorkAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
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  # integration_association_id: "IntegrationAssociationId",
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  # },
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  # function: "RuleFunction", # required
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  # actions: [ # required
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  # {
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- # action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION
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+ # action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION, EXTRACT_INFORMATION
5068
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  # task_action: {
5069
5145
  # name: "TaskNameExpression", # required
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  # description: "TaskDescriptionExpression",
@@ -5154,6 +5230,13 @@ module Aws::Connect
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  # submit_auto_evaluation_action: {
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  # evaluation_form_id: "EvaluationFormId", # required
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  # },
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+ # extract_information_action: {
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+ # rules_extraction_definitions: [ # required
5235
+ # {
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+ # identifier: "RulesExtractionDefinitionId", # required
5237
+ # },
5238
+ # ],
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+ # },
5157
5240
  # },
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  # ],
5159
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  # publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
@@ -6855,6 +6938,38 @@ module Aws::Connect
6855
6938
  req.send_request(options)
6856
6939
  end
6857
6940
 
6941
+ # Deletes an extraction definition from the specified Connect Customer
6942
+ # instance.
6943
+ #
6944
+ # @option params [required, String] :instance_id
6945
+ # The identifier of the Connect Customer instance. You can [find the
6946
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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+ #
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+ #
6949
+ #
6950
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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+ #
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+ # @option params [required, String] :extraction_definition_id
6953
+ # The identifier of the extraction definition to delete.
6954
+ #
6955
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
6956
+ #
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+ # @example Request syntax with placeholder values
6958
+ #
6959
+ # resp = client.delete_extraction_definition({
6960
+ # instance_id: "InstanceId", # required
6961
+ # extraction_definition_id: "ExtractionDefinitionId", # required
6962
+ # })
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+ #
6964
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteExtractionDefinition AWS API Documentation
6965
+ #
6966
+ # @overload delete_extraction_definition(params = {})
6967
+ # @param [Hash] params ({})
6968
+ def delete_extraction_definition(params = {}, options = {})
6969
+ req = build_request(:delete_extraction_definition, params)
6970
+ req.send_request(options)
6971
+ end
6972
+
6858
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  # Deletes an hours of operation.
6859
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  #
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6975
  # @option params [required, String] :instance_id
@@ -8909,6 +9024,55 @@ module Aws::Connect
8909
9024
  req.send_request(options)
8910
9025
  end
8911
9026
 
9027
+ # Describes an extraction definition in the specified Connect Customer
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+ # instance.
9029
+ #
9030
+ # @option params [required, String] :instance_id
9031
+ # The identifier of the Connect Customer instance. You can [find the
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+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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+ #
9034
+ #
9035
+ #
9036
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
9037
+ #
9038
+ # @option params [required, String] :extraction_definition_id
9039
+ # The identifier of the extraction definition to describe.
9040
+ #
9041
+ # @return [Types::DescribeExtractionDefinitionResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
9042
+ #
9043
+ # * {Types::DescribeExtractionDefinitionResponse#extraction_definition #extraction_definition} => Types::ExtractionDefinition
9044
+ #
9045
+ # @example Request syntax with placeholder values
9046
+ #
9047
+ # resp = client.describe_extraction_definition({
9048
+ # instance_id: "InstanceId", # required
9049
+ # extraction_definition_id: "ExtractionDefinitionId", # required
9050
+ # })
9051
+ #
9052
+ # @example Response structure
9053
+ #
9054
+ # resp.extraction_definition.name #=> String
9055
+ # resp.extraction_definition.extraction_definition_id #=> String
9056
+ # resp.extraction_definition.extraction_definition_arn #=> String
9057
+ # resp.extraction_definition.extraction_configuration.prompt_hint #=> String
9058
+ # resp.extraction_definition.extraction_configuration.not_found_behavior.behavior #=> String, one of "USE_DEFAULT_VALUE", "OMIT"
9059
+ # resp.extraction_definition.extraction_configuration.not_found_behavior.default_value #=> String
9060
+ # resp.extraction_definition.display.label #=> String
9061
+ # resp.extraction_definition.created_time #=> Time
9062
+ # resp.extraction_definition.last_updated_time #=> Time
9063
+ # resp.extraction_definition.last_updated_by #=> String
9064
+ # resp.extraction_definition.tags #=> Hash
9065
+ # resp.extraction_definition.tags["TagKey"] #=> String
9066
+ #
9067
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeExtractionDefinition AWS API Documentation
9068
+ #
9069
+ # @overload describe_extraction_definition(params = {})
9070
+ # @param [Hash] params ({})
9071
+ def describe_extraction_definition(params = {}, options = {})
9072
+ req = build_request(:describe_extraction_definition, params)
9073
+ req.send_request(options)
9074
+ end
9075
+
8912
9076
  # Describes the hours of operation.
8913
9077
  #
8914
9078
  # @option params [required, String] :instance_id
@@ -9678,13 +9842,13 @@ module Aws::Connect
9678
9842
  # resp.rule.name #=> String
9679
9843
  # resp.rule.rule_id #=> String
9680
9844
  # resp.rule.rule_arn #=> String
9681
- # resp.rule.trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
9845
+ # resp.rule.trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnAfterCallWorkAvailable", "OnAfterChatWorkAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
9682
9846
  # resp.rule.trigger_event_source.integration_association_id #=> String
9683
9847
  # resp.rule.rule_capability_tiers #=> Array
9684
9848
  # resp.rule.rule_capability_tiers[0] #=> String, one of "GenerativeAI"
9685
9849
  # resp.rule.function #=> String
9686
9850
  # resp.rule.actions #=> Array
9687
- # resp.rule.actions[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION"
9851
+ # resp.rule.actions[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION", "EXTRACT_INFORMATION"
9688
9852
  # resp.rule.actions[0].task_action.name #=> String
9689
9853
  # resp.rule.actions[0].task_action.description #=> String
9690
9854
  # resp.rule.actions[0].task_action.contact_flow_id #=> String
@@ -9728,6 +9892,8 @@ module Aws::Connect
9728
9892
  # resp.rule.actions[0].assign_sla_action.case_sla_configuration.target_field_values[0].string_value #=> String
9729
9893
  # resp.rule.actions[0].assign_sla_action.case_sla_configuration.target_sla_minutes #=> Integer
9730
9894
  # resp.rule.actions[0].submit_auto_evaluation_action.evaluation_form_id #=> String
9895
+ # resp.rule.actions[0].extract_information_action.rules_extraction_definitions #=> Array
9896
+ # resp.rule.actions[0].extract_information_action.rules_extraction_definitions[0].identifier #=> String
9731
9897
  # resp.rule.publish_status #=> String, one of "DRAFT", "PUBLISHED"
9732
9898
  # resp.rule.created_time #=> Time
9733
9899
  # resp.rule.last_updated_time #=> Time
@@ -16817,6 +16983,61 @@ module Aws::Connect
16817
16983
  req.send_request(options)
16818
16984
  end
16819
16985
 
16986
+ # Lists extraction definitions in the specified Connect Customer
16987
+ # instance.
16988
+ #
16989
+ # @option params [required, String] :instance_id
16990
+ # The identifier of the Connect Customer instance. You can [find the
16991
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
16992
+ #
16993
+ #
16994
+ #
16995
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
16996
+ #
16997
+ # @option params [Integer] :max_results
16998
+ # The maximum number of results to return per page. The default
16999
+ # MaxResult size is 100.
17000
+ #
17001
+ # @option params [String] :next_token
17002
+ # The token for the next set of results. Use the value returned in the
17003
+ # previous response in the next request to retrieve the next set of
17004
+ # results.
17005
+ #
17006
+ # @return [Types::ListExtractionDefinitionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
17007
+ #
17008
+ # * {Types::ListExtractionDefinitionsResponse#extraction_definition_summary_list #extraction_definition_summary_list} => Array&lt;Types::ExtractionDefinitionSummary&gt;
17009
+ # * {Types::ListExtractionDefinitionsResponse#next_token #next_token} => String
17010
+ #
17011
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
17012
+ #
17013
+ # @example Request syntax with placeholder values
17014
+ #
17015
+ # resp = client.list_extraction_definitions({
17016
+ # instance_id: "InstanceId", # required
17017
+ # max_results: 1,
17018
+ # next_token: "NextToken",
17019
+ # })
17020
+ #
17021
+ # @example Response structure
17022
+ #
17023
+ # resp.extraction_definition_summary_list #=> Array
17024
+ # resp.extraction_definition_summary_list[0].name #=> String
17025
+ # resp.extraction_definition_summary_list[0].extraction_definition_id #=> String
17026
+ # resp.extraction_definition_summary_list[0].extraction_definition_arn #=> String
17027
+ # resp.extraction_definition_summary_list[0].created_time #=> Time
17028
+ # resp.extraction_definition_summary_list[0].last_updated_time #=> Time
17029
+ # resp.extraction_definition_summary_list[0].last_updated_by #=> String
17030
+ # resp.next_token #=> String
17031
+ #
17032
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListExtractionDefinitions AWS API Documentation
17033
+ #
17034
+ # @overload list_extraction_definitions(params = {})
17035
+ # @param [Hash] params ({})
17036
+ def list_extraction_definitions(params = {}, options = {})
17037
+ req = build_request(:list_extraction_definitions, params)
17038
+ req.send_request(options)
17039
+ end
17040
+
16820
17041
  # List the flow association based on the filters.
16821
17042
  #
16822
17043
  # @option params [required, String] :instance_id
@@ -18421,7 +18642,7 @@ module Aws::Connect
18421
18642
  # resp = client.list_rules({
18422
18643
  # instance_id: "InstanceId", # required
18423
18644
  # publish_status: "DRAFT", # accepts DRAFT, PUBLISHED
18424
- # event_source_name: "OnPostCallAnalysisAvailable", # accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
18645
+ # event_source_name: "OnPostCallAnalysisAvailable", # accepts OnPostCallAnalysisAvailable, OnRealTimeCallAnalysisAvailable, OnRealTimeChatAnalysisAvailable, OnPostChatAnalysisAvailable, OnAfterCallWorkAvailable, OnAfterChatWorkAvailable, OnEmailAnalysisAvailable, OnZendeskTicketCreate, OnZendeskTicketStatusUpdate, OnSalesforceCaseCreate, OnContactEvaluationSubmit, OnMetricDataUpdate, OnCaseCreate, OnCaseUpdate, OnSlaBreach, OnAlertUpdate, OnSchedulePublish, OnScheduleUpdate, OnScheduleTimeOffRequestActivity
18425
18646
  # max_results: 1,
18426
18647
  # next_token: "NextToken",
18427
18648
  # })
@@ -18432,12 +18653,12 @@ module Aws::Connect
18432
18653
  # resp.rule_summary_list[0].name #=> String
18433
18654
  # resp.rule_summary_list[0].rule_id #=> String
18434
18655
  # resp.rule_summary_list[0].rule_arn #=> String
18435
- # resp.rule_summary_list[0].event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
18656
+ # resp.rule_summary_list[0].event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnAfterCallWorkAvailable", "OnAfterChatWorkAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
18436
18657
  # resp.rule_summary_list[0].publish_status #=> String, one of "DRAFT", "PUBLISHED"
18437
18658
  # resp.rule_summary_list[0].rule_capability_tiers #=> Array
18438
18659
  # resp.rule_summary_list[0].rule_capability_tiers[0] #=> String, one of "GenerativeAI"
18439
18660
  # resp.rule_summary_list[0].action_summaries #=> Array
18440
- # resp.rule_summary_list[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION"
18661
+ # resp.rule_summary_list[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION", "EXTRACT_INFORMATION"
18441
18662
  # resp.rule_summary_list[0].created_time #=> Time
18442
18663
  # resp.rule_summary_list[0].last_updated_time #=> Time
18443
18664
  # resp.next_token #=> String
@@ -22577,10 +22798,10 @@ module Aws::Connect
22577
22798
  # resp.rules[0].name #=> String
22578
22799
  # resp.rules[0].rule_id #=> String
22579
22800
  # resp.rules[0].rule_arn #=> String
22580
- # resp.rules[0].trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
22801
+ # resp.rules[0].trigger_event_source.event_source_name #=> String, one of "OnPostCallAnalysisAvailable", "OnRealTimeCallAnalysisAvailable", "OnRealTimeChatAnalysisAvailable", "OnPostChatAnalysisAvailable", "OnAfterCallWorkAvailable", "OnAfterChatWorkAvailable", "OnEmailAnalysisAvailable", "OnZendeskTicketCreate", "OnZendeskTicketStatusUpdate", "OnSalesforceCaseCreate", "OnContactEvaluationSubmit", "OnMetricDataUpdate", "OnCaseCreate", "OnCaseUpdate", "OnSlaBreach", "OnAlertUpdate", "OnSchedulePublish", "OnScheduleUpdate", "OnScheduleTimeOffRequestActivity"
22581
22802
  # resp.rules[0].trigger_event_source.integration_association_id #=> String
22582
22803
  # resp.rules[0].action_summaries #=> Array
22583
- # resp.rules[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION"
22804
+ # resp.rules[0].action_summaries[0].action_type #=> String, one of "CREATE_TASK", "ASSIGN_CONTACT_CATEGORY", "GENERATE_EVENTBRIDGE_EVENT", "SEND_NOTIFICATION", "CREATE_CASE", "UPDATE_CASE", "ASSIGN_SLA", "END_ASSOCIATED_TASKS", "SUBMIT_AUTO_EVALUATION", "EXTRACT_INFORMATION"
22584
22805
  # resp.rules[0].rule_capability_tiers #=> Array
22585
22806
  # resp.rules[0].rule_capability_tiers[0] #=> String, one of "GenerativeAI"
22586
22807
  # resp.rules[0].publish_status #=> String, one of "DRAFT", "PUBLISHED"
@@ -23871,8 +24092,8 @@ module Aws::Connect
23871
24092
 
23872
24093
  # Starts a chat contact with an AI agent.
23873
24094
  #
23874
- # Use the returned `ParticipantToken` to call the
23875
- # [CreateParticipantConnection][1] API.
24095
+ # Use the returned `ParticipantToken` with the
24096
+ # [CreateParticipantConnection][1] operation.
23876
24097
  #
23877
24098
  # For more information about chat, see the following topics in the
23878
24099
  # *Connect Customer Administrator Guide*:
@@ -23897,7 +24118,7 @@ module Aws::Connect
23897
24118
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
23898
24119
  #
23899
24120
  # @option params [required, Types::AiAgentInput] :ai_agent
23900
- # The AI agent that participates in the contact.
24121
+ # The AI agent configuration for this contact.
23901
24122
  #
23902
24123
  # @option params [required, Types::ParticipantDetails] :participant_details
23903
24124
  # The display name and other details that identify the chat participant.
@@ -23906,13 +24127,11 @@ module Aws::Connect
23906
24127
  # The initial message to send to the newly created chat.
23907
24128
  #
23908
24129
  # @option params [Hash<String,String>] :attributes
23909
- # A map of key-value pairs to associate with the contact. Amazon Connect
23910
- # makes these attributes available to flows as standard contact
23911
- # attributes.
24130
+ # A map of key-value pairs to associate with the contact. We make these
24131
+ # attributes available to flows as standard contact attributes.
23912
24132
  #
23913
24133
  # You can provide up to 32,768 UTF-8 bytes across all key-value pairs
23914
- # per contact. Attribute keys can contain only alphanumeric characters,
23915
- # dashes, and underscores.
24134
+ # for each contact.
23916
24135
  #
23917
24136
  # @option params [String] :client_token
23918
24137
  # A unique, case-sensitive identifier that you provide to ensure the
@@ -25849,12 +26068,9 @@ module Aws::Connect
25849
26068
  # Control Panel (CCP).
25850
26069
  #
25851
26070
  # @option params [Hash<String,Types::SegmentAttributeValue>] :segment_attributes
25852
- # Use this map to specify system-defined attributes for the WebRTC
25853
- # contact segment. Use the `connect:Subtype` attribute to specify the
25854
- # channel subtype, such as `connect:WebRTC`.
25855
- #
25856
- # Attribute keys can contain only alphanumeric characters, hyphens, and
25857
- # underscores.
26071
+ # A map of system-defined attributes for the WebRTC contact segment. Use
26072
+ # the `connect:Subtype` attribute to specify the channel subtype, such
26073
+ # as `connect:WebRTC`.
25858
26074
  #
25859
26075
  # @return [Types::StartWebRTCContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
25860
26076
  #
@@ -28157,6 +28373,68 @@ module Aws::Connect
28157
28373
  req.send_request(options)
28158
28374
  end
28159
28375
 
28376
+ # Updates an extraction definition in the specified Connect Customer
28377
+ # instance.
28378
+ #
28379
+ # @option params [String] :client_token
28380
+ # A unique, case-sensitive identifier that you provide to ensure the
28381
+ # idempotency of the request. If not provided, the Amazon Web Services
28382
+ # SDK populates this field.
28383
+ #
28384
+ # **A suitable default value is auto-generated.** You should normally
28385
+ # not need to pass this option.**
28386
+ #
28387
+ # @option params [required, String] :extraction_definition_id
28388
+ # The identifier of the extraction definition to update.
28389
+ #
28390
+ # @option params [required, String] :instance_id
28391
+ # The identifier of the Connect Customer instance. You can [find the
28392
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
28393
+ #
28394
+ #
28395
+ #
28396
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
28397
+ #
28398
+ # @option params [required, String] :name
28399
+ # The name of the extraction definition.
28400
+ #
28401
+ # @option params [required, Types::ExtractionConfiguration] :extraction_configuration
28402
+ # The configuration that defines how data is extracted, including the
28403
+ # prompt hint and not-found behavior.
28404
+ #
28405
+ # @option params [Types::ExtractionDefinitionDisplay] :display
28406
+ # The display settings for the extraction definition.
28407
+ #
28408
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
28409
+ #
28410
+ # @example Request syntax with placeholder values
28411
+ #
28412
+ # resp = client.update_extraction_definition({
28413
+ # client_token: "ClientToken",
28414
+ # extraction_definition_id: "ExtractionDefinitionId", # required
28415
+ # instance_id: "InstanceId", # required
28416
+ # name: "ExtractionDefinitionName", # required
28417
+ # extraction_configuration: { # required
28418
+ # prompt_hint: "ExtractionDefinitionPromptHint", # required
28419
+ # not_found_behavior: {
28420
+ # behavior: "USE_DEFAULT_VALUE", # required, accepts USE_DEFAULT_VALUE, OMIT
28421
+ # default_value: "NotFoundDefaultValue",
28422
+ # },
28423
+ # },
28424
+ # display: {
28425
+ # label: "ExtractionDefinitionDisplayLabel",
28426
+ # },
28427
+ # })
28428
+ #
28429
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateExtractionDefinition AWS API Documentation
28430
+ #
28431
+ # @overload update_extraction_definition(params = {})
28432
+ # @param [Hash] params ({})
28433
+ def update_extraction_definition(params = {}, options = {})
28434
+ req = build_request(:update_extraction_definition, params)
28435
+ req.send_request(options)
28436
+ end
28437
+
28160
28438
  # Updates the hours of operation.
28161
28439
  #
28162
28440
  # @option params [required, String] :instance_id
@@ -29587,7 +29865,7 @@ module Aws::Connect
29587
29865
  # function: "RuleFunction", # required
29588
29866
  # actions: [ # required
29589
29867
  # {
29590
- # action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION
29868
+ # action_type: "CREATE_TASK", # required, accepts CREATE_TASK, ASSIGN_CONTACT_CATEGORY, GENERATE_EVENTBRIDGE_EVENT, SEND_NOTIFICATION, CREATE_CASE, UPDATE_CASE, ASSIGN_SLA, END_ASSOCIATED_TASKS, SUBMIT_AUTO_EVALUATION, EXTRACT_INFORMATION
29591
29869
  # task_action: {
29592
29870
  # name: "TaskNameExpression", # required
29593
29871
  # description: "TaskDescriptionExpression",
@@ -29677,6 +29955,13 @@ module Aws::Connect
29677
29955
  # submit_auto_evaluation_action: {
29678
29956
  # evaluation_form_id: "EvaluationFormId", # required
29679
29957
  # },
29958
+ # extract_information_action: {
29959
+ # rules_extraction_definitions: [ # required
29960
+ # {
29961
+ # identifier: "RulesExtractionDefinitionId", # required
29962
+ # },
29963
+ # ],
29964
+ # },
29680
29965
  # },
29681
29966
  # ],
29682
29967
  # publish_status: "DRAFT", # required, accepts DRAFT, PUBLISHED
@@ -30999,7 +31284,7 @@ module Aws::Connect
30999
31284
  tracer: tracer
31000
31285
  )
31001
31286
  context[:gem_name] = 'aws-sdk-connect'
31002
- context[:gem_version] = '1.271.0'
31287
+ context[:gem_version] = '1.272.0'
31003
31288
  Seahorse::Client::Request.new(handlers, context)
31004
31289
  end
31005
31290