aws-sdk-connect 1.218.0 → 1.219.0

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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.219.0 (2025-10-14)
+------------------
+
+* Feature - SDK release for TaskTemplateInfo in Contact for DescribeContact response.
+
 1.218.0 (2025-09-26)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.218.0
+1.219.0

data/lib/aws-sdk-connect/client.rb

@@ -689,25 +689,15 @@ module Aws::Connect
     #
     # Following are common uses cases for this API:
     #
-    # * Custom contact routing. You can build custom contact routing
-    #   mechanisms beyond the default system routing in Amazon Connect. You
-    #   can create tailored contact distribution logic that offers queued
-    #   contacts directly to specific agents.
+    # * Programmatically assign queued contacts to available users.
     #
-    # * Manual contact assignment. You can programmatically assign queued
-    #   contacts to available users. This provides flexibility to contact
-    #   centers that require manual oversight or specialized routing
-    #   workflows outside of standard queue management.
-    #
-    #   For information about how manual contact assignment works in the
-    #   agent workspace, see the [Access the Worklist app in the Amazon
-    #   Connect agent workspace][1] in the *Amazon Connect Administrator
-    #   Guide*.
+    # * Leverage the IAM context key `connect:PreferredUserArn` to restrict
+    #   contact association to specific preferred user.
     #
     # **Important things to know**
     #
-    # * Use this API chat/SMS, email, and task contacts. It does not support
-    #   voice contacts.
+    # * Use this API with chat, email, and task contacts. It does not
+    #   support voice contacts.
     #
     # * Use it to associate contacts with users regardless of their current
     #   state, including custom states. Ensure your application logic
@@ -721,11 +711,16 @@ module Aws::Connect
     #   associations. Verify that your IAM policies are properly configured
     #   to support your intended use cases.
     #
+    # * The service quota *Queues per routing profile per instance* applies
+    #   to manually assigned queues, too. For more information about this
+    #   quota, see [Amazon Connect quotas][1] in the *Amazon Connect
+    #   Administrator Guide*.
+    #
     # **Endpoints**: See [Amazon Connect endpoints and quotas][2].
     #
     #
     #
-    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/worklist-app.html
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#connect-quotas
     # [2]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
     #
     # @option params [required, String] :instance_id
@@ -5527,6 +5522,25 @@ module Aws::Connect
     #
     # Describes the specified contact.
     #
+    # **Use cases**
+    #
+    # Following are common uses cases for this API:
+    #
+    # * Retrieve contact information such as the caller's phone number and
+    #   the specific number the caller dialed to integrate into custom
+    #   monitoring or custom agent experience solutions.
+    #
+    # * Detect when a customer chat session disconnects due to a network
+    #   issue on the agent's end. Use the DisconnectReason field in the
+    #   [ContactTraceRecord][1] to detect this event and then re-queue the
+    #   chat for followup.
+    #
+    # * Identify after contact work (ACW) duration and call recordings
+    #   information when a COMPLETED event is received by using the [contact
+    #   event stream][2].
+    #
+    # **Important things to know**
+    #
     # * `SystemEndpoint` is not populated for contacts with initiation
     #   method of MONITOR, QUEUE\_TRANSFER, or CALLBACK
     #
@@ -5535,6 +5549,14 @@ module Aws::Connect
     #   contact information that is available in Amazon Connect is returned
     #   by this API.
     #
+    # **Endpoints**: See [Amazon Connect endpoints and quotas][3].
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/ctr-data-model.html#ctr-ContactTraceRecord
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/contact-events.html
+    # [3]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
+    #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -5715,6 +5737,8 @@ module Aws::Connect
     #   resp.contact.contact_evaluations["EvaluationId"].end_timestamp #=> Time
     #   resp.contact.contact_evaluations["EvaluationId"].delete_timestamp #=> Time
     #   resp.contact.contact_evaluations["EvaluationId"].export_location #=> String
+    #   resp.contact.task_template_info.arn #=> String
+    #   resp.contact.task_template_info.name #=> String
     #   resp.contact.contact_details.name #=> String
     #   resp.contact.contact_details.description #=> String
     #   resp.contact.attributes #=> Hash
@@ -12980,6 +13004,7 @@ module Aws::Connect
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #   Both Instance ID and Instance ARN are supported input formats.
     #
     #
     #
@@ -13155,9 +13180,9 @@ module Aws::Connect
     # Following are common uses cases for this API:
     #
     # * This API returns list of queues where contacts can be manually
-    #   assigned or picked. The user can additionally filter on queues, if
-    #   they have access to those queues (otherwise a invalid request
-    #   exception will be thrown).
+    #   assigned or picked by an agent who has access to the Worklist app.
+    #   The user can additionally filter on queues, if they have access to
+    #   those queues (otherwise a invalid request exception will be thrown).
     #
     #   For information about how manual contact assignment works in the
     #   agent workspace, see the [Access the Worklist app in the Amazon
@@ -22053,7 +22078,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.218.0'
+      context[:gem_version] = '1.219.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -1397,6 +1397,7 @@ module Aws::Connect
     TaskTemplateFieldValue = Shapes::StringShape.new(name: 'TaskTemplateFieldValue')
     TaskTemplateFields = Shapes::ListShape.new(name: 'TaskTemplateFields')
     TaskTemplateId = Shapes::StringShape.new(name: 'TaskTemplateId')
+    TaskTemplateInfoV2 = Shapes::StructureShape.new(name: 'TaskTemplateInfoV2')
     TaskTemplateList = Shapes::ListShape.new(name: 'TaskTemplateList')
     TaskTemplateMetadata = Shapes::StructureShape.new(name: 'TaskTemplateMetadata')
     TaskTemplateName = Shapes::StringShape.new(name: 'TaskTemplateName')
@@ -2147,6 +2148,7 @@ module Aws::Connect
     Contact.add_member(:recordings, Shapes::ShapeRef.new(shape: Recordings, location_name: "Recordings"))
     Contact.add_member(:disconnect_reason, Shapes::ShapeRef.new(shape: String, location_name: "DisconnectReason"))
     Contact.add_member(:contact_evaluations, Shapes::ShapeRef.new(shape: ContactEvaluations, location_name: "ContactEvaluations"))
+    Contact.add_member(:task_template_info, Shapes::ShapeRef.new(shape: TaskTemplateInfoV2, location_name: "TaskTemplateInfo"))
     Contact.add_member(:contact_details, Shapes::ShapeRef.new(shape: ContactDetails, location_name: "ContactDetails"))
     Contact.add_member(:attributes, Shapes::ShapeRef.new(shape: Attributes, location_name: "Attributes"))
     Contact.struct_class = Types::Contact
@@ -6112,6 +6114,10 @@ module Aws::Connect
 
     TaskTemplateFields.member = Shapes::ShapeRef.new(shape: TaskTemplateField)
 
+    TaskTemplateInfoV2.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    TaskTemplateInfoV2.add_member(:name, Shapes::ShapeRef.new(shape: TaskTemplateName, location_name: "Name"))
+    TaskTemplateInfoV2.struct_class = Types::TaskTemplateInfoV2
+
     TaskTemplateList.member = Shapes::ShapeRef.new(shape: TaskTemplateMetadata)
 
     TaskTemplateMetadata.add_member(:id, Shapes::ShapeRef.new(shape: TaskTemplateId, location_name: "Id"))

data/lib/aws-sdk-connect/endpoint_parameters.rb

@@ -13,22 +13,22 @@ module Aws::Connect
   # @!attribute region
   #   The AWS region used to dispatch the request.
   #
-  #   @return [String]
+  #   @return [string]
   #
   # @!attribute use_dual_stack
   #   When true, use the dual-stack endpoint. If the configured endpoint does not support dual-stack, dispatching the request MAY return an error.
   #
-  #   @return [Boolean]
+  #   @return [boolean]
   #
   # @!attribute use_fips
   #   When true, send this request to the FIPS-compliant regional endpoint. If the configured endpoint does not have a FIPS compliant endpoint, dispatching the request will return an error.
   #
-  #   @return [Boolean]
+  #   @return [boolean]
   #
   # @!attribute endpoint
   #   Override the endpoint used to send this request
   #
-  #   @return [String]
+  #   @return [string]
   #
   EndpointParameters = Struct.new(
     :region,

data/lib/aws-sdk-connect/types.rb

@@ -2839,6 +2839,11 @@ module Aws::Connect
     #   FormId, which is a unique identifier for the form.
     #   @return [Hash<String,Types::ContactEvaluation>]
     #
+    # @!attribute [rw] task_template_info
+    #   If this contact was created using a task template, this contains
+    #   information about the task template.
+    #   @return [Types::TaskTemplateInfoV2]
+    #
     # @!attribute [rw] contact_details
     #   A map of string key/value pairs that contain user-defined attributes
     #   which are lightly typed within the contact. This object is used only
@@ -2893,6 +2898,7 @@ module Aws::Connect
       :recordings,
       :disconnect_reason,
       :contact_evaluations,
+      :task_template_info,
       :contact_details,
       :attributes)
       SENSITIVE = [:name, :description]
@@ -16408,6 +16414,7 @@ module Aws::Connect
     # @!attribute [rw] instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
     #   instance ID][1] in the Amazon Resource Name (ARN) of the instance.
+    #   Both Instance ID and Instance ARN are supported input formats.
     #
     #
     #
@@ -20682,6 +20689,9 @@ module Aws::Connect
     # @!attribute [rw] channel
     #   The channels this queue supports. Valid Values: CHAT \| TASK \|
     #   EMAIL
+    #
+    #   VOICE is not supported. The information shown below is incorrect.
+    #   We're working to correct it.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileManualAssignmentQueueConfigSummary AWS API Documentation
@@ -21430,7 +21440,15 @@ module Aws::Connect
       include Aws::Structure
     end
 
-    # Time range that you additionally want to filter on.
+    # Time range that you **additionally** want to filter on.
+    #
+    # <note markdown="1"> This is different from the [SearchContactsTimeRange][1] data type.
+    #
+    #  </note>
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_SearchContactsTimeRange.html
     #
     # @!attribute [rw] criteria
     #   List of criteria of the time range to additionally filter on.
@@ -21555,8 +21573,9 @@ module Aws::Connect
       include Aws::Structure
     end
 
-    # The timestamp condition indicating which timestamp should be used and
-    # how it should be filtered.
+    # The timestamp condition indicating which contact timestamp should be
+    # used and how it should be filtered. It is not an actual timestamp
+    # value.
     #
     # @!attribute [rw] type
     #   Type of the timestamps to use for the filter.
@@ -25084,6 +25103,26 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Information about the task template used to create this contact.
+    #
+    # @!attribute [rw] arn
+    #   The Amazon Resource Name (ARN) of the task template used to create
+    #   this contact.
+    #   @return [String]
+    #
+    # @!attribute [rw] name
+    #   The name of the task template used to create this contact.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TaskTemplateInfoV2 AWS API Documentation
+    #
+    class TaskTemplateInfoV2 < Struct.new(
+      :arn,
+      :name)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # Contains summary information about the task template.
     #
     # @!attribute [rw] id

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.218.0'
+  GEM_VERSION = '1.219.0'
 
 end
 

data/sig/types.rbs

@@ -667,6 +667,7 @@ module Aws::Connect
       attr_accessor recordings: ::Array[Types::RecordingInfo]
       attr_accessor disconnect_reason: ::String
       attr_accessor contact_evaluations: ::Hash[::String, Types::ContactEvaluation]
+      attr_accessor task_template_info: Types::TaskTemplateInfoV2
       attr_accessor contact_details: Types::ContactDetails
       attr_accessor attributes: ::Hash[::String, ::String]
       SENSITIVE: [:name, :description]
@@ -5681,6 +5682,12 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class TaskTemplateInfoV2
+      attr_accessor arn: ::String
+      attr_accessor name: ::String
+      SENSITIVE: []
+    end
+
     class TaskTemplateMetadata
       attr_accessor id: ::String
       attr_accessor arn: ::String

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.218.0
+  version: 1.219.0
 platform: ruby
 authors:
 - Amazon Web Services