aws-sdk-connect 1.217.0 → 1.218.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +287 -11
- data/lib/aws-sdk-connect/client_api.rb +126 -2
- data/lib/aws-sdk-connect/types.rb +338 -7
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +87 -8
- data/sig/types.rbs +97 -7
- metadata +1 -1
checksums.yaml
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---
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SHA256:
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metadata.gz:
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data.tar.gz:
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metadata.gz: 656f459516bb9f440eff843f54e22fc7dd9cb3819bbce49c5dcf5b81f5d9ca4b
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data.tar.gz: dff484d3607e3d3fb56f00544df8e0d4e490de60dc72fa3b6146c6fa5c4a9273
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metadata.gz: ad99efb049bb37bcfb53f093ceb8965eb9ae0f1dd0ec803088adc505c8a1f8554a119e4006213bb833f2351a5cfed74fd4f26b89718eb9f4ed2d9ddd1b0a78fe
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data.tar.gz: 57d48b865a071240bd039221d1db63bcc77f4bff4561c41bdf22d665d8d2021427ffbb325daa0bd8d92bf680c85abd5356fb18e3c7dd74cbb32128ac78d5edd1
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data/CHANGELOG.md
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Unreleased Changes
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------------------
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1.218.0 (2025-09-26)
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------------------
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* Feature - Adds supports for manual contact picking (WorkList) operations on Routing Profiles, Agent Management and SearchContacts APIs.
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1.217.0 (2025-09-19)
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------------------
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data/VERSION
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1
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1.
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1.218.0
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@@ -683,6 +683,85 @@ module Aws::Connect
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req.send_request(options)
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end
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# Associates a queued contact with an agent.
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#
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# **Use cases**
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#
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# Following are common uses cases for this API:
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#
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# * Custom contact routing. You can build custom contact routing
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# mechanisms beyond the default system routing in Amazon Connect. You
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# can create tailored contact distribution logic that offers queued
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# contacts directly to specific agents.
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#
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# * Manual contact assignment. You can programmatically assign queued
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# contacts to available users. This provides flexibility to contact
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# centers that require manual oversight or specialized routing
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# workflows outside of standard queue management.
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#
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# For information about how manual contact assignment works in the
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# agent workspace, see the [Access the Worklist app in the Amazon
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# Connect agent workspace][1] in the *Amazon Connect Administrator
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# Guide*.
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#
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# **Important things to know**
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#
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# * Use this API chat/SMS, email, and task contacts. It does not support
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# voice contacts.
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#
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# * Use it to associate contacts with users regardless of their current
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# state, including custom states. Ensure your application logic
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# accounts for user availability before making associations.
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#
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# * It honors the IAM context key `connect:PreferredUserArn` to prevent
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# unauthorized contact associations.
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#
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# * It respects the IAM context key `connect:PreferredUserArn` to
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# enforce authorization controls and prevent unauthorized contact
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# associations. Verify that your IAM policies are properly configured
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# to support your intended use cases.
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#
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# **Endpoints**: See [Amazon Connect endpoints and quotas][2].
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/worklist-app.html
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# [2]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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#
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# @option params [required, String] :contact_id
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# The identifier of the contact in this instance of Amazon Connect.
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#
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# @option params [required, String] :user_id
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# The identifier for the user. This can be the ID or the ARN of the
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# user.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.associate_contact_with_user({
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# instance_id: "InstanceId", # required
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# contact_id: "ContactId", # required
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# user_id: "AgentResourceId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateContactWithUser AWS API Documentation
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#
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# @overload associate_contact_with_user(params = {})
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# @param [Hash] params ({})
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def associate_contact_with_user(params = {}, options = {})
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req = build_request(:associate_contact_with_user, params)
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req.send_request(options)
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end
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# Associates an existing vocabulary as the default. Contact Lens for
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# Amazon Connect uses the vocabulary in post-call and real-time analysis
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# sessions for the given language.
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# @option params [required, String] :routing_profile_id
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# The identifier of the routing profile.
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#
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# @option params [
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# @option params [Array<Types::RoutingProfileQueueConfig>] :queue_configs
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# The queues to associate with this routing profile.
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#
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# @option params [Array<Types::RoutingProfileManualAssignmentQueueConfig>] :manual_assignment_queue_configs
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# The manual assignment queues to associate with this routing profile.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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# resp = client.associate_routing_profile_queues({
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# instance_id: "InstanceId", # required
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# routing_profile_id: "RoutingProfileId", # required
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# queue_configs: [
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# queue_configs: [
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# {
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# queue_reference: { # required
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# queue_id: "QueueId", # required
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# delay: 1, # required
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# },
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# ],
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# manual_assignment_queue_configs: [
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# {
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# queue_reference: { # required
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# queue_id: "QueueId", # required
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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# },
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# },
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# ],
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateRoutingProfileQueues AWS API Documentation
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
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#
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# @option params [Array<Types::RoutingProfileManualAssignmentQueueConfig>] :manual_assignment_queue_configs
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# The manual assignment queues associated with the routing profile. If
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# no queue is added, agents and supervisors can't pick or assign any
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# contacts from this routing profile. The limit of 10 array members
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# applies to the maximum number of
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# RoutingProfileManualAssignmentQueueConfig objects that can be passed
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# during a CreateRoutingProfile API request. It is different from the
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# quota of 50 queues per routing profile per instance that is listed in
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# Amazon Connect service quotas.
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#
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# @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
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# The channels that agents can handle in the Contact Control Panel (CCP)
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# for this routing profile.
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# delay: 1, # required
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# },
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# ],
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# manual_assignment_queue_configs: [
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# {
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# queue_reference: { # required
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# queue_id: "QueueId", # required
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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# },
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# },
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# ],
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# media_concurrencies: [ # required
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# {
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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# resp.routing_profile.tags #=> Hash
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# resp.routing_profile.tags["TagKey"] #=> String
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# resp.routing_profile.number_of_associated_queues #=> Integer
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# resp.routing_profile.number_of_associated_manual_assignment_queues #=> Integer
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# resp.routing_profile.number_of_associated_users #=> Integer
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# resp.routing_profile.agent_availability_timer #=> String, one of "TIME_SINCE_LAST_ACTIVITY", "TIME_SINCE_LAST_INBOUND"
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# resp.routing_profile.last_modified_time #=> Time
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# resp.routing_profile.is_default #=> Boolean
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# resp.routing_profile.associated_queue_ids #=> Array
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# resp.routing_profile.associated_queue_ids[0] #=> String
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# resp.routing_profile.associated_manual_assignment_queue_ids #=> Array
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# resp.routing_profile.associated_manual_assignment_queue_ids[0] #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeRoutingProfile AWS API Documentation
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#
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# @option params [required, String] :routing_profile_id
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# The identifier of the routing profile.
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#
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# @option params [
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# @option params [Array<Types::RoutingProfileQueueReference>] :queue_references
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# The queues to disassociate from this routing profile.
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#
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# @option params [Array<Types::RoutingProfileQueueReference>] :manual_assignment_queue_references
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# The manual assignment queues to disassociate with this routing
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# profile.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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# resp = client.disassociate_routing_profile_queues({
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# instance_id: "InstanceId", # required
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# routing_profile_id: "RoutingProfileId", # required
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# queue_references: [
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# queue_references: [
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# {
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# queue_id: "QueueId", # required
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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# },
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# ],
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# manual_assignment_queue_references: [
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# {
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# queue_id: "QueueId", # required
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# channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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req.send_request(options)
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end
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# Lists the manual assignment queues associated with a routing profile.
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#
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# **Use cases**
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#
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# Following are common uses cases for this API:
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#
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# * This API returns list of queues where contacts can be manually
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# assigned or picked. The user can additionally filter on queues, if
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# they have access to those queues (otherwise a invalid request
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# exception will be thrown).
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#
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# For information about how manual contact assignment works in the
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# agent workspace, see the [Access the Worklist app in the Amazon
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# Connect agent workspace][1] in the *Amazon Connect Administrator
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# Guide*.
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#
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# **Important things to know**
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#
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# * This API only returns the manual assignment queues associated with a
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# routing profile. Use the ListRoutingProfileQueues API to list the
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# auto assignment queues for the routing profile.
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#
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# ^
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#
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# **Endpoints**: See [Amazon Connect endpoints and quotas][2].
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/worklist-app.html
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# [2]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can [find the
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# instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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#
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# @option params [required, String] :routing_profile_id
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# The identifier of the routing profile.
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#
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# @option params [String] :next_token
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# The token for the next set of results. Use the value returned in the
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# previous response in the next request to retrieve the next set of
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# results.
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#
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# @option params [Integer] :max_results
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# The maximum number of results to return per page.
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#
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# @return [Types::ListRoutingProfileManualAssignmentQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::ListRoutingProfileManualAssignmentQueuesResponse#next_token #next_token} => String
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# * {Types::ListRoutingProfileManualAssignmentQueuesResponse#routing_profile_manual_assignment_queue_config_summary_list #routing_profile_manual_assignment_queue_config_summary_list} => Array<Types::RoutingProfileManualAssignmentQueueConfigSummary>
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# * {Types::ListRoutingProfileManualAssignmentQueuesResponse#last_modified_time #last_modified_time} => Time
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# * {Types::ListRoutingProfileManualAssignmentQueuesResponse#last_modified_region #last_modified_region} => String
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#
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# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.list_routing_profile_manual_assignment_queues({
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# instance_id: "InstanceId", # required
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# routing_profile_id: "RoutingProfileId", # required
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# next_token: "NextToken",
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# max_results: 1,
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# })
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#
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# @example Response structure
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#
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# resp.next_token #=> String
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# resp.routing_profile_manual_assignment_queue_config_summary_list #=> Array
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# resp.routing_profile_manual_assignment_queue_config_summary_list[0].queue_id #=> String
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# resp.routing_profile_manual_assignment_queue_config_summary_list[0].queue_arn #=> String
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# resp.routing_profile_manual_assignment_queue_config_summary_list[0].queue_name #=> String
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# resp.routing_profile_manual_assignment_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
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|
+
# resp.last_modified_time #=> Time
|
13228
|
+
# resp.last_modified_region #=> String
|
13229
|
+
#
|
13230
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRoutingProfileManualAssignmentQueues AWS API Documentation
|
13231
|
+
#
|
13232
|
+
# @overload list_routing_profile_manual_assignment_queues(params = {})
|
13233
|
+
# @param [Hash] params ({})
|
13234
|
+
def list_routing_profile_manual_assignment_queues(params = {}, options = {})
|
13235
|
+
req = build_request(:list_routing_profile_manual_assignment_queues, params)
|
13236
|
+
req.send_request(options)
|
13237
|
+
end
|
13238
|
+
|
13030
13239
|
# Lists the queues associated with a routing profile.
|
13031
13240
|
#
|
13032
13241
|
# @option params [required, String] :instance_id
|
@@ -14799,11 +15008,15 @@ module Aws::Connect
|
|
14799
15008
|
# resp = client.search_contacts({
|
14800
15009
|
# instance_id: "InstanceId", # required
|
14801
15010
|
# time_range: { # required
|
14802
|
-
# type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP
|
15011
|
+
# type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, ENQUEUE_TIMESTAMP
|
14803
15012
|
# start_time: Time.now, # required
|
14804
15013
|
# end_time: Time.now, # required
|
14805
15014
|
# },
|
14806
15015
|
# search_criteria: {
|
15016
|
+
# name: {
|
15017
|
+
# search_text: ["SearchText"], # required
|
15018
|
+
# match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
15019
|
+
# },
|
14807
15020
|
# agent_ids: ["AgentResourceId"],
|
14808
15021
|
# agent_hierarchy_groups: {
|
14809
15022
|
# l1_ids: ["HierarchyGroupId"],
|
@@ -14819,14 +15032,40 @@ module Aws::Connect
|
|
14819
15032
|
# {
|
14820
15033
|
# participant_role: "AGENT", # required, accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT, SUPERVISOR
|
14821
15034
|
# search_text: ["SearchText"], # required
|
14822
|
-
# match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY
|
15035
|
+
# match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
14823
15036
|
# },
|
14824
15037
|
# ],
|
14825
|
-
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
|
15038
|
+
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
14826
15039
|
# },
|
14827
15040
|
# },
|
14828
15041
|
# initiation_methods: ["INBOUND"], # accepts INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER, CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND, WEBRTC_API, AGENT_REPLY, FLOW
|
14829
15042
|
# queue_ids: ["QueueId"],
|
15043
|
+
# routing_criteria: {
|
15044
|
+
# steps: [
|
15045
|
+
# {
|
15046
|
+
# agent_criteria: {
|
15047
|
+
# agent_ids: ["AgentResourceId"],
|
15048
|
+
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
15049
|
+
# },
|
15050
|
+
# },
|
15051
|
+
# ],
|
15052
|
+
# },
|
15053
|
+
# additional_time_range: {
|
15054
|
+
# criteria: [ # required
|
15055
|
+
# {
|
15056
|
+
# time_range: {
|
15057
|
+
# type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, ENQUEUE_TIMESTAMP
|
15058
|
+
# start_time: Time.now, # required
|
15059
|
+
# end_time: Time.now, # required
|
15060
|
+
# },
|
15061
|
+
# timestamp_condition: {
|
15062
|
+
# type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, ENQUEUE_TIMESTAMP
|
15063
|
+
# condition_type: "NOT_EXISTS", # required, accepts NOT_EXISTS
|
15064
|
+
# },
|
15065
|
+
# },
|
15066
|
+
# ],
|
15067
|
+
# match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
15068
|
+
# },
|
14830
15069
|
# searchable_contact_attributes: {
|
14831
15070
|
# criteria: [ # required
|
14832
15071
|
# {
|
@@ -14834,7 +15073,7 @@ module Aws::Connect
|
|
14834
15073
|
# values: ["SearchableContactAttributeValue"], # required
|
14835
15074
|
# },
|
14836
15075
|
# ],
|
14837
|
-
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
|
15076
|
+
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
14838
15077
|
# },
|
14839
15078
|
# searchable_segment_attributes: {
|
14840
15079
|
# criteria: [ # required
|
@@ -14843,13 +15082,13 @@ module Aws::Connect
|
|
14843
15082
|
# values: ["SearchableSegmentAttributeValue"], # required
|
14844
15083
|
# },
|
14845
15084
|
# ],
|
14846
|
-
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
|
15085
|
+
# match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
|
14847
15086
|
# },
|
14848
15087
|
# },
|
14849
15088
|
# max_results: 1,
|
14850
15089
|
# next_token: "LargeNextToken",
|
14851
15090
|
# sort: {
|
14852
|
-
# field_name: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, INITIATION_METHOD, CHANNEL
|
15091
|
+
# field_name: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, INITIATION_METHOD, CHANNEL, EXPIRY_TIMESTAMP
|
14853
15092
|
# order: "ASCENDING", # required, accepts ASCENDING, DESCENDING
|
14854
15093
|
# },
|
14855
15094
|
# })
|
@@ -14872,6 +15111,40 @@ module Aws::Connect
|
|
14872
15111
|
# resp.contacts[0].scheduled_timestamp #=> Time
|
14873
15112
|
# resp.contacts[0].segment_attributes #=> Hash
|
14874
15113
|
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_string #=> String
|
15114
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map #=> Hash
|
15115
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_string #=> String
|
15116
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_map #=> Types::SegmentAttributeValueMap
|
15117
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_integer #=> Integer
|
15118
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_list #=> Array
|
15119
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_list[0] #=> Types::SegmentAttributeValue
|
15120
|
+
# resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_arn #=> String
|
15121
|
+
# resp.contacts[0].name #=> String
|
15122
|
+
# resp.contacts[0].routing_criteria.steps #=> Array
|
15123
|
+
# resp.contacts[0].routing_criteria.steps[0].expiry.duration_in_seconds #=> Integer
|
15124
|
+
# resp.contacts[0].routing_criteria.steps[0].expiry.expiry_timestamp #=> Time
|
15125
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.name #=> String
|
15126
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.value #=> String
|
15127
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.proficiency_level #=> Float
|
15128
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.range.min_proficiency_level #=> Float
|
15129
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.range.max_proficiency_level #=> Float
|
15130
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.match_criteria.agents_criteria.agent_ids #=> Array
|
15131
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.match_criteria.agents_criteria.agent_ids[0] #=> String
|
15132
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.comparison_operator #=> String
|
15133
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.and_expression #=> Array
|
15134
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.and_expression[0] #=> Types::Expression
|
15135
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.or_expression #=> Array
|
15136
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.or_expression[0] #=> Types::Expression
|
15137
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.name #=> String
|
15138
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.value #=> String
|
15139
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.proficiency_level #=> Float
|
15140
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.range.min_proficiency_level #=> Float
|
15141
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.range.max_proficiency_level #=> Float
|
15142
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.match_criteria.agents_criteria.agent_ids #=> Array
|
15143
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.match_criteria.agents_criteria.agent_ids[0] #=> String
|
15144
|
+
# resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.comparison_operator #=> String
|
15145
|
+
# resp.contacts[0].routing_criteria.steps[0].status #=> String, one of "ACTIVE", "INACTIVE", "JOINED", "EXPIRED"
|
15146
|
+
# resp.contacts[0].routing_criteria.activation_timestamp #=> Time
|
15147
|
+
# resp.contacts[0].routing_criteria.index #=> Integer
|
14875
15148
|
# resp.next_token #=> String
|
14876
15149
|
# resp.total_count #=> Integer
|
14877
15150
|
#
|
@@ -15825,6 +16098,7 @@ module Aws::Connect
|
|
15825
16098
|
# resp.routing_profiles[0].tags #=> Hash
|
15826
16099
|
# resp.routing_profiles[0].tags["TagKey"] #=> String
|
15827
16100
|
# resp.routing_profiles[0].number_of_associated_queues #=> Integer
|
16101
|
+
# resp.routing_profiles[0].number_of_associated_manual_assignment_queues #=> Integer
|
15828
16102
|
# resp.routing_profiles[0].number_of_associated_users #=> Integer
|
15829
16103
|
# resp.routing_profiles[0].agent_availability_timer #=> String, one of "TIME_SINCE_LAST_ACTIVITY", "TIME_SINCE_LAST_INBOUND"
|
15830
16104
|
# resp.routing_profiles[0].last_modified_time #=> Time
|
@@ -15832,6 +16106,8 @@ module Aws::Connect
|
|
15832
16106
|
# resp.routing_profiles[0].is_default #=> Boolean
|
15833
16107
|
# resp.routing_profiles[0].associated_queue_ids #=> Array
|
15834
16108
|
# resp.routing_profiles[0].associated_queue_ids[0] #=> String
|
16109
|
+
# resp.routing_profiles[0].associated_manual_assignment_queue_ids #=> Array
|
16110
|
+
# resp.routing_profiles[0].associated_manual_assignment_queue_ids[0] #=> String
|
15835
16111
|
# resp.next_token #=> String
|
15836
16112
|
# resp.approximate_total_count #=> Integer
|
15837
16113
|
#
|
@@ -21777,7 +22053,7 @@ module Aws::Connect
|
|
21777
22053
|
tracer: tracer
|
21778
22054
|
)
|
21779
22055
|
context[:gem_name] = 'aws-sdk-connect'
|
21780
|
-
context[:gem_version] = '1.
|
22056
|
+
context[:gem_version] = '1.218.0'
|
21781
22057
|
Seahorse::Client::Request.new(handlers, context)
|
21782
22058
|
end
|
21783
22059
|
|