aws-sdk-connect 1.217.0 → 1.218.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
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  Unreleased Changes
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  ------------------
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+ 1.218.0 (2025-09-26)
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+ ------------------
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+
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+ * Feature - Adds supports for manual contact picking (WorkList) operations on Routing Profiles, Agent Management and SearchContacts APIs.
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+
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  1.217.0 (2025-09-19)
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  ------------------
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11
 
data/VERSION CHANGED
@@ -1 +1 @@
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- 1.217.0
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+ 1.218.0
@@ -683,6 +683,85 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # Associates a queued contact with an agent.
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+ #
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+ # **Use cases**
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+ #
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+ # Following are common uses cases for this API:
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+ #
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+ # * Custom contact routing. You can build custom contact routing
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+ # mechanisms beyond the default system routing in Amazon Connect. You
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+ # can create tailored contact distribution logic that offers queued
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+ # contacts directly to specific agents.
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+ #
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+ # * Manual contact assignment. You can programmatically assign queued
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+ # contacts to available users. This provides flexibility to contact
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+ # centers that require manual oversight or specialized routing
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+ # workflows outside of standard queue management.
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+ #
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+ # For information about how manual contact assignment works in the
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+ # agent workspace, see the [Access the Worklist app in the Amazon
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+ # Connect agent workspace][1] in the *Amazon Connect Administrator
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+ # Guide*.
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+ #
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+ # **Important things to know**
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+ #
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+ # * Use this API chat/SMS, email, and task contacts. It does not support
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+ # voice contacts.
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+ #
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+ # * Use it to associate contacts with users regardless of their current
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+ # state, including custom states. Ensure your application logic
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+ # accounts for user availability before making associations.
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+ #
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+ # * It honors the IAM context key `connect:PreferredUserArn` to prevent
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+ # unauthorized contact associations.
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+ #
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+ # * It respects the IAM context key `connect:PreferredUserArn` to
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+ # enforce authorization controls and prevent unauthorized contact
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+ # associations. Verify that your IAM policies are properly configured
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+ # to support your intended use cases.
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+ #
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+ # **Endpoints**: See [Amazon Connect endpoints and quotas][2].
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+ #
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+ #
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+ #
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+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/worklist-app.html
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+ # [2]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can [find the
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+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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+ #
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+ #
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+ #
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+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
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+ #
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+ # @option params [required, String] :contact_id
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+ # The identifier of the contact in this instance of Amazon Connect.
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+ #
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+ # @option params [required, String] :user_id
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+ # The identifier for the user. This can be the ID or the ARN of the
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+ # user.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.associate_contact_with_user({
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+ # instance_id: "InstanceId", # required
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+ # contact_id: "ContactId", # required
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+ # user_id: "AgentResourceId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateContactWithUser AWS API Documentation
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+ #
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+ # @overload associate_contact_with_user(params = {})
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+ # @param [Hash] params ({})
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+ def associate_contact_with_user(params = {}, options = {})
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+ req = build_request(:associate_contact_with_user, params)
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+ req.send_request(options)
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+ end
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+
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  # Associates an existing vocabulary as the default. Contact Lens for
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  # Amazon Connect uses the vocabulary in post-call and real-time analysis
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  # sessions for the given language.
@@ -1081,9 +1160,12 @@ module Aws::Connect
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  # @option params [required, String] :routing_profile_id
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  # The identifier of the routing profile.
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  #
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- # @option params [required, Array<Types::RoutingProfileQueueConfig>] :queue_configs
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+ # @option params [Array<Types::RoutingProfileQueueConfig>] :queue_configs
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  # The queues to associate with this routing profile.
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  #
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+ # @option params [Array<Types::RoutingProfileManualAssignmentQueueConfig>] :manual_assignment_queue_configs
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+ # The manual assignment queues to associate with this routing profile.
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+ #
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  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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  #
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  # @example Request syntax with placeholder values
@@ -1091,7 +1173,7 @@ module Aws::Connect
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  # resp = client.associate_routing_profile_queues({
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  # instance_id: "InstanceId", # required
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  # routing_profile_id: "RoutingProfileId", # required
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- # queue_configs: [ # required
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+ # queue_configs: [
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  # {
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  # queue_reference: { # required
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  # queue_id: "QueueId", # required
@@ -1101,6 +1183,14 @@ module Aws::Connect
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  # delay: 1, # required
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  # },
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  # ],
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+ # manual_assignment_queue_configs: [
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+ # {
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+ # queue_reference: { # required
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+ # queue_id: "QueueId", # required
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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+ # },
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+ # },
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+ # ],
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  # })
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  #
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  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateRoutingProfileQueues AWS API Documentation
@@ -3300,6 +3390,16 @@ module Aws::Connect
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
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  #
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+ # @option params [Array<Types::RoutingProfileManualAssignmentQueueConfig>] :manual_assignment_queue_configs
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+ # The manual assignment queues associated with the routing profile. If
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+ # no queue is added, agents and supervisors can't pick or assign any
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+ # contacts from this routing profile. The limit of 10 array members
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+ # applies to the maximum number of
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+ # RoutingProfileManualAssignmentQueueConfig objects that can be passed
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+ # during a CreateRoutingProfile API request. It is different from the
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+ # quota of 50 queues per routing profile per instance that is listed in
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+ # Amazon Connect service quotas.
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+ #
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  # @option params [required, Array<Types::MediaConcurrency>] :media_concurrencies
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  # The channels that agents can handle in the Contact Control Panel (CCP)
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  # for this routing profile.
@@ -3336,6 +3436,14 @@ module Aws::Connect
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  # delay: 1, # required
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  # },
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  # ],
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+ # manual_assignment_queue_configs: [
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+ # {
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+ # queue_reference: { # required
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+ # queue_id: "QueueId", # required
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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+ # },
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+ # },
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+ # ],
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  # media_concurrencies: [ # required
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  # {
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  # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
@@ -6548,6 +6656,7 @@ module Aws::Connect
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  # resp.routing_profile.tags #=> Hash
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  # resp.routing_profile.tags["TagKey"] #=> String
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  # resp.routing_profile.number_of_associated_queues #=> Integer
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+ # resp.routing_profile.number_of_associated_manual_assignment_queues #=> Integer
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  # resp.routing_profile.number_of_associated_users #=> Integer
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  # resp.routing_profile.agent_availability_timer #=> String, one of "TIME_SINCE_LAST_ACTIVITY", "TIME_SINCE_LAST_INBOUND"
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  # resp.routing_profile.last_modified_time #=> Time
@@ -6555,6 +6664,8 @@ module Aws::Connect
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  # resp.routing_profile.is_default #=> Boolean
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  # resp.routing_profile.associated_queue_ids #=> Array
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  # resp.routing_profile.associated_queue_ids[0] #=> String
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+ # resp.routing_profile.associated_manual_assignment_queue_ids #=> Array
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+ # resp.routing_profile.associated_manual_assignment_queue_ids[0] #=> String
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  #
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  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeRoutingProfile AWS API Documentation
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  #
@@ -7494,9 +7605,13 @@ module Aws::Connect
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  # @option params [required, String] :routing_profile_id
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  # The identifier of the routing profile.
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  #
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- # @option params [required, Array<Types::RoutingProfileQueueReference>] :queue_references
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+ # @option params [Array<Types::RoutingProfileQueueReference>] :queue_references
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  # The queues to disassociate from this routing profile.
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  #
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+ # @option params [Array<Types::RoutingProfileQueueReference>] :manual_assignment_queue_references
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+ # The manual assignment queues to disassociate with this routing
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+ # profile.
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+ #
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  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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  #
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  # @example Request syntax with placeholder values
@@ -7504,7 +7619,13 @@ module Aws::Connect
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  # resp = client.disassociate_routing_profile_queues({
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  # instance_id: "InstanceId", # required
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  # routing_profile_id: "RoutingProfileId", # required
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- # queue_references: [ # required
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+ # queue_references: [
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+ # {
7624
+ # queue_id: "QueueId", # required
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+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
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+ # },
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+ # ],
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+ # manual_assignment_queue_references: [
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  # {
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  # queue_id: "QueueId", # required
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  # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
@@ -13027,6 +13148,94 @@ module Aws::Connect
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  req.send_request(options)
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13149
  end
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13150
 
13151
+ # Lists the manual assignment queues associated with a routing profile.
13152
+ #
13153
+ # **Use cases**
13154
+ #
13155
+ # Following are common uses cases for this API:
13156
+ #
13157
+ # * This API returns list of queues where contacts can be manually
13158
+ # assigned or picked. The user can additionally filter on queues, if
13159
+ # they have access to those queues (otherwise a invalid request
13160
+ # exception will be thrown).
13161
+ #
13162
+ # For information about how manual contact assignment works in the
13163
+ # agent workspace, see the [Access the Worklist app in the Amazon
13164
+ # Connect agent workspace][1] in the *Amazon Connect Administrator
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+ # Guide*.
13166
+ #
13167
+ # **Important things to know**
13168
+ #
13169
+ # * This API only returns the manual assignment queues associated with a
13170
+ # routing profile. Use the ListRoutingProfileQueues API to list the
13171
+ # auto assignment queues for the routing profile.
13172
+ #
13173
+ # ^
13174
+ #
13175
+ # **Endpoints**: See [Amazon Connect endpoints and quotas][2].
13176
+ #
13177
+ #
13178
+ #
13179
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/worklist-app.html
13180
+ # [2]: https://docs.aws.amazon.com/general/latest/gr/connect_region.html
13181
+ #
13182
+ # @option params [required, String] :instance_id
13183
+ # The identifier of the Amazon Connect instance. You can [find the
13184
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
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+ #
13186
+ #
13187
+ #
13188
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
13189
+ #
13190
+ # @option params [required, String] :routing_profile_id
13191
+ # The identifier of the routing profile.
13192
+ #
13193
+ # @option params [String] :next_token
13194
+ # The token for the next set of results. Use the value returned in the
13195
+ # previous response in the next request to retrieve the next set of
13196
+ # results.
13197
+ #
13198
+ # @option params [Integer] :max_results
13199
+ # The maximum number of results to return per page.
13200
+ #
13201
+ # @return [Types::ListRoutingProfileManualAssignmentQueuesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
13202
+ #
13203
+ # * {Types::ListRoutingProfileManualAssignmentQueuesResponse#next_token #next_token} => String
13204
+ # * {Types::ListRoutingProfileManualAssignmentQueuesResponse#routing_profile_manual_assignment_queue_config_summary_list #routing_profile_manual_assignment_queue_config_summary_list} => Array&lt;Types::RoutingProfileManualAssignmentQueueConfigSummary&gt;
13205
+ # * {Types::ListRoutingProfileManualAssignmentQueuesResponse#last_modified_time #last_modified_time} => Time
13206
+ # * {Types::ListRoutingProfileManualAssignmentQueuesResponse#last_modified_region #last_modified_region} => String
13207
+ #
13208
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
13209
+ #
13210
+ # @example Request syntax with placeholder values
13211
+ #
13212
+ # resp = client.list_routing_profile_manual_assignment_queues({
13213
+ # instance_id: "InstanceId", # required
13214
+ # routing_profile_id: "RoutingProfileId", # required
13215
+ # next_token: "NextToken",
13216
+ # max_results: 1,
13217
+ # })
13218
+ #
13219
+ # @example Response structure
13220
+ #
13221
+ # resp.next_token #=> String
13222
+ # resp.routing_profile_manual_assignment_queue_config_summary_list #=> Array
13223
+ # resp.routing_profile_manual_assignment_queue_config_summary_list[0].queue_id #=> String
13224
+ # resp.routing_profile_manual_assignment_queue_config_summary_list[0].queue_arn #=> String
13225
+ # resp.routing_profile_manual_assignment_queue_config_summary_list[0].queue_name #=> String
13226
+ # resp.routing_profile_manual_assignment_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
13227
+ # resp.last_modified_time #=> Time
13228
+ # resp.last_modified_region #=> String
13229
+ #
13230
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRoutingProfileManualAssignmentQueues AWS API Documentation
13231
+ #
13232
+ # @overload list_routing_profile_manual_assignment_queues(params = {})
13233
+ # @param [Hash] params ({})
13234
+ def list_routing_profile_manual_assignment_queues(params = {}, options = {})
13235
+ req = build_request(:list_routing_profile_manual_assignment_queues, params)
13236
+ req.send_request(options)
13237
+ end
13238
+
13030
13239
  # Lists the queues associated with a routing profile.
13031
13240
  #
13032
13241
  # @option params [required, String] :instance_id
@@ -14799,11 +15008,15 @@ module Aws::Connect
14799
15008
  # resp = client.search_contacts({
14800
15009
  # instance_id: "InstanceId", # required
14801
15010
  # time_range: { # required
14802
- # type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP
15011
+ # type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, ENQUEUE_TIMESTAMP
14803
15012
  # start_time: Time.now, # required
14804
15013
  # end_time: Time.now, # required
14805
15014
  # },
14806
15015
  # search_criteria: {
15016
+ # name: {
15017
+ # search_text: ["SearchText"], # required
15018
+ # match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
15019
+ # },
14807
15020
  # agent_ids: ["AgentResourceId"],
14808
15021
  # agent_hierarchy_groups: {
14809
15022
  # l1_ids: ["HierarchyGroupId"],
@@ -14819,14 +15032,40 @@ module Aws::Connect
14819
15032
  # {
14820
15033
  # participant_role: "AGENT", # required, accepts AGENT, CUSTOMER, SYSTEM, CUSTOM_BOT, SUPERVISOR
14821
15034
  # search_text: ["SearchText"], # required
14822
- # match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY
15035
+ # match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
14823
15036
  # },
14824
15037
  # ],
14825
- # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
15038
+ # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
14826
15039
  # },
14827
15040
  # },
14828
15041
  # initiation_methods: ["INBOUND"], # accepts INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER, CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND, WEBRTC_API, AGENT_REPLY, FLOW
14829
15042
  # queue_ids: ["QueueId"],
15043
+ # routing_criteria: {
15044
+ # steps: [
15045
+ # {
15046
+ # agent_criteria: {
15047
+ # agent_ids: ["AgentResourceId"],
15048
+ # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
15049
+ # },
15050
+ # },
15051
+ # ],
15052
+ # },
15053
+ # additional_time_range: {
15054
+ # criteria: [ # required
15055
+ # {
15056
+ # time_range: {
15057
+ # type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, ENQUEUE_TIMESTAMP
15058
+ # start_time: Time.now, # required
15059
+ # end_time: Time.now, # required
15060
+ # },
15061
+ # timestamp_condition: {
15062
+ # type: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, ENQUEUE_TIMESTAMP
15063
+ # condition_type: "NOT_EXISTS", # required, accepts NOT_EXISTS
15064
+ # },
15065
+ # },
15066
+ # ],
15067
+ # match_type: "MATCH_ALL", # required, accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
15068
+ # },
14830
15069
  # searchable_contact_attributes: {
14831
15070
  # criteria: [ # required
14832
15071
  # {
@@ -14834,7 +15073,7 @@ module Aws::Connect
14834
15073
  # values: ["SearchableContactAttributeValue"], # required
14835
15074
  # },
14836
15075
  # ],
14837
- # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
15076
+ # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
14838
15077
  # },
14839
15078
  # searchable_segment_attributes: {
14840
15079
  # criteria: [ # required
@@ -14843,13 +15082,13 @@ module Aws::Connect
14843
15082
  # values: ["SearchableSegmentAttributeValue"], # required
14844
15083
  # },
14845
15084
  # ],
14846
- # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
15085
+ # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY, MATCH_EXACT, MATCH_NONE
14847
15086
  # },
14848
15087
  # },
14849
15088
  # max_results: 1,
14850
15089
  # next_token: "LargeNextToken",
14851
15090
  # sort: {
14852
- # field_name: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, INITIATION_METHOD, CHANNEL
15091
+ # field_name: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, INITIATION_METHOD, CHANNEL, EXPIRY_TIMESTAMP
14853
15092
  # order: "ASCENDING", # required, accepts ASCENDING, DESCENDING
14854
15093
  # },
14855
15094
  # })
@@ -14872,6 +15111,40 @@ module Aws::Connect
14872
15111
  # resp.contacts[0].scheduled_timestamp #=> Time
14873
15112
  # resp.contacts[0].segment_attributes #=> Hash
14874
15113
  # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_string #=> String
15114
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map #=> Hash
15115
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_string #=> String
15116
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_map #=> Types::SegmentAttributeValueMap
15117
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_integer #=> Integer
15118
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_list #=> Array
15119
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_list[0] #=> Types::SegmentAttributeValue
15120
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"].value_arn #=> String
15121
+ # resp.contacts[0].name #=> String
15122
+ # resp.contacts[0].routing_criteria.steps #=> Array
15123
+ # resp.contacts[0].routing_criteria.steps[0].expiry.duration_in_seconds #=> Integer
15124
+ # resp.contacts[0].routing_criteria.steps[0].expiry.expiry_timestamp #=> Time
15125
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.name #=> String
15126
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.value #=> String
15127
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.proficiency_level #=> Float
15128
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.range.min_proficiency_level #=> Float
15129
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.range.max_proficiency_level #=> Float
15130
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.match_criteria.agents_criteria.agent_ids #=> Array
15131
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.match_criteria.agents_criteria.agent_ids[0] #=> String
15132
+ # resp.contacts[0].routing_criteria.steps[0].expression.attribute_condition.comparison_operator #=> String
15133
+ # resp.contacts[0].routing_criteria.steps[0].expression.and_expression #=> Array
15134
+ # resp.contacts[0].routing_criteria.steps[0].expression.and_expression[0] #=> Types::Expression
15135
+ # resp.contacts[0].routing_criteria.steps[0].expression.or_expression #=> Array
15136
+ # resp.contacts[0].routing_criteria.steps[0].expression.or_expression[0] #=> Types::Expression
15137
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.name #=> String
15138
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.value #=> String
15139
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.proficiency_level #=> Float
15140
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.range.min_proficiency_level #=> Float
15141
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.range.max_proficiency_level #=> Float
15142
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.match_criteria.agents_criteria.agent_ids #=> Array
15143
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.match_criteria.agents_criteria.agent_ids[0] #=> String
15144
+ # resp.contacts[0].routing_criteria.steps[0].expression.not_attribute_condition.comparison_operator #=> String
15145
+ # resp.contacts[0].routing_criteria.steps[0].status #=> String, one of "ACTIVE", "INACTIVE", "JOINED", "EXPIRED"
15146
+ # resp.contacts[0].routing_criteria.activation_timestamp #=> Time
15147
+ # resp.contacts[0].routing_criteria.index #=> Integer
14875
15148
  # resp.next_token #=> String
14876
15149
  # resp.total_count #=> Integer
14877
15150
  #
@@ -15825,6 +16098,7 @@ module Aws::Connect
15825
16098
  # resp.routing_profiles[0].tags #=> Hash
15826
16099
  # resp.routing_profiles[0].tags["TagKey"] #=> String
15827
16100
  # resp.routing_profiles[0].number_of_associated_queues #=> Integer
16101
+ # resp.routing_profiles[0].number_of_associated_manual_assignment_queues #=> Integer
15828
16102
  # resp.routing_profiles[0].number_of_associated_users #=> Integer
15829
16103
  # resp.routing_profiles[0].agent_availability_timer #=> String, one of "TIME_SINCE_LAST_ACTIVITY", "TIME_SINCE_LAST_INBOUND"
15830
16104
  # resp.routing_profiles[0].last_modified_time #=> Time
@@ -15832,6 +16106,8 @@ module Aws::Connect
15832
16106
  # resp.routing_profiles[0].is_default #=> Boolean
15833
16107
  # resp.routing_profiles[0].associated_queue_ids #=> Array
15834
16108
  # resp.routing_profiles[0].associated_queue_ids[0] #=> String
16109
+ # resp.routing_profiles[0].associated_manual_assignment_queue_ids #=> Array
16110
+ # resp.routing_profiles[0].associated_manual_assignment_queue_ids[0] #=> String
15835
16111
  # resp.next_token #=> String
15836
16112
  # resp.approximate_total_count #=> Integer
15837
16113
  #
@@ -21777,7 +22053,7 @@ module Aws::Connect
21777
22053
  tracer: tracer
21778
22054
  )
21779
22055
  context[:gem_name] = 'aws-sdk-connect'
21780
- context[:gem_version] = '1.217.0'
22056
+ context[:gem_version] = '1.218.0'
21781
22057
  Seahorse::Client::Request.new(handlers, context)
21782
22058
  end
21783
22059