aws-sdk-connect 1.178.0 → 1.179.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.179.0 (2024-09-30)
+------------------
+
+* Feature - Amazon Connect introduces StartOutboundChatContact API allowing customers to initiate outbound chat contacts
+
 1.178.0 (2024-09-24)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.178.0
+1.179.0

data/lib/aws-sdk-connect/client.rb

@@ -496,9 +496,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Associates the specified dataset for a Amazon Connect instance with
     # the target account. You can associate only one dataset in a single
     # call.
@@ -1129,9 +1126,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Associates a list of analytics datasets for a given Amazon Connect
     # instance to a target account. You can associate multiple datasets in a
     # single call.
@@ -1186,9 +1180,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Removes a list of analytics datasets associated with a given Amazon
     # Connect instance. You can disassociate multiple datasets in a single
     # call.
@@ -1402,11 +1393,11 @@ module Aws::Connect
     #     contact_data_request_list: [ # required
     #       {
     #         system_endpoint: {
-    #           type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW
+    #           type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
     #           address: "EndpointAddress",
     #         },
     #         customer_endpoint: {
-    #           type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW
+    #           type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
     #           address: "EndpointAddress",
     #         },
     #         request_identifier: "RequestIdentifier",
@@ -4629,10 +4620,10 @@ module Aws::Connect
     #
     # Describes the specified contact.
     #
-    # Contact information remains available in Amazon Connect for 24 months,
-    # and then it is deleted.
-    #
-    #  Only data from November 12, 2021, and later is returned by this API.
+    # Contact information remains available in Amazon Connect for 24 months
+    # from the InitiationTimestamp, and then it is deleted. Only contact
+    # information that is available in Amazon Connect is returned by this
+    # API
     #
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance. You can [find the
@@ -6026,9 +6017,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Removes the dataset ID associated with a given Amazon Connect
     # instance.
     #
@@ -8242,8 +8230,8 @@ module Aws::Connect
     #     Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts removed from queue in X seconds][51]
     #
@@ -8255,8 +8243,8 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
     #     Threshold: For `ThresholdValue` enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts resolved in X][52]
     #
@@ -8537,8 +8525,8 @@ module Aws::Connect
     #     Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Service level X][72]
     #
@@ -8603,8 +8591,8 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts abandoned in X seconds][76]
     #
@@ -8616,8 +8604,8 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts answered in X seconds][77]
     #
@@ -9226,9 +9214,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Lists the association status of requested dataset ID for a given
     # Amazon Connect instance.
     #
@@ -14630,6 +14615,174 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Initiates a new outbound SMS contact to a customer. Response of this
+    # API provides the ContactId of the outbound SMS contact created.
+    #
+    # **SourceEndpoint** only supports Endpoints with
+    # `CONNECT_PHONENUMBER_ARN` as Type and **DestinationEndpoint** only
+    # supports Endpoints with `TELEPHONE_NUMBER` as Type. **ContactFlowId**
+    # initiates the flow to manage the new SMS contact created.
+    #
+    # This API can be used to initiate outbound SMS contacts for an agent or
+    # it can also deflect an ongoing contact to an outbound SMS contact by
+    # using the [StartOutboundChatContact][1] Flow Action.
+    #
+    # For more information about using SMS in Amazon Connect, see the
+    # following topics in the *Amazon Connect Administrator Guide*:
+    #
+    # * [Set up SMS messaging][2]
+    #
+    # * [Request an SMS-enabled phone number through AWS End User Messaging
+    #   SMS][3]
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartOutboundChatContact.html
+    # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-sms-messaging.html
+    # [3]: https://docs.aws.amazon.com/connect/latest/adminguide/sms-number.html
+    #
+    # @option params [required, Types::Endpoint] :source_endpoint
+    #   Information about the endpoint.
+    #
+    # @option params [required, Types::Endpoint] :destination_endpoint
+    #   Information about the endpoint.
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instance ID in the Amazon Resource Name (ARN) of the instance.
+    #
+    # @option params [required, Hash<String,Types::SegmentAttributeValue>] :segment_attributes
+    #   A set of system defined key-value pairs stored on individual contact
+    #   segments using an attribute map. The attributes are standard Amazon
+    #   Connect attributes. They can be accessed in flows.
+    #
+    #   * Attribute keys can include only alphanumeric, `-`, and `_`.
+    #
+    #   * This field can be used to show channel subtype, such as
+    #     `connect:Guide` and `connect:SMS`.
+    #
+    # @option params [Hash<String,String>] :attributes
+    #   A custom key-value pair using an attribute map. The attributes are
+    #   standard Amazon Connect attributes, and can be accessed in flows just
+    #   like any other contact attributes.
+    #
+    # @option params [required, String] :contact_flow_id
+    #   The identifier of the flow for the call. To see the ContactFlowId in
+    #   the Amazon Connect console user interface, on the navigation menu go
+    #   to **Routing, Contact Flows**. Choose the flow. On the flow page,
+    #   under the name of the flow, choose **Show additional flow
+    #   information**. The ContactFlowId is the last part of the ARN, shown
+    #   here in bold:
+    #
+    #   * arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**123ec456-a007-89c0-1234-xxxxxxxxxxxx**
+    #
+    #   ^
+    #
+    # @option params [Integer] :chat_duration_in_minutes
+    #   The total duration of the newly started chat session. If not
+    #   specified, the chat session duration defaults to 25 hour. The minimum
+    #   configurable time is 60 minutes. The maximum configurable time is
+    #   10,080 minutes (7 days).
+    #
+    # @option params [Types::ParticipantDetails] :participant_details
+    #   The customer's details.
+    #
+    # @option params [Types::ChatMessage] :initial_system_message
+    #   A chat message.
+    #
+    # @option params [String] :related_contact_id
+    #   The unique identifier for an Amazon Connect contact. This identifier
+    #   is related to the contact starting.
+    #
+    # @option params [Array<String>] :supported_messaging_content_types
+    #   The supported chat message content types. Supported types are:
+    #
+    #   * `text/plain`
+    #
+    #   * `text/markdown`
+    #
+    #   * `application/json,
+    #     application/vnd.amazonaws.connect.message.interactive`
+    #
+    #   * `application/vnd.amazonaws.connect.message.interactive.response`
+    #
+    #   Content types must always contain `text/plain`. You can then put any
+    #   other supported type in the list. For example, all the following lists
+    #   are valid because they contain `text/plain`:
+    #
+    #   * `[text/plain, text/markdown, application/json]`
+    #
+    #   * `[text/markdown, text/plain]`
+    #
+    #   * `[text/plain, application/json,
+    #     application/vnd.amazonaws.connect.message.interactive.response]`
+    #
+    # @option params [String] :client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the AWS SDK populates
+    #   this field. For more information about idempotency, see [Making
+    #   retries safe with idempotent APIs][1]. The token is valid for 7 days
+    #   after creation. If a contact is already started, the contact ID is
+    #   returned.
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.**
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #
+    # @return [Types::StartOutboundChatContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::StartOutboundChatContactResponse#contact_id #contact_id} => String
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.start_outbound_chat_contact({
+    #     source_endpoint: { # required
+    #       type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
+    #       address: "EndpointAddress",
+    #     },
+    #     destination_endpoint: { # required
+    #       type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
+    #       address: "EndpointAddress",
+    #     },
+    #     instance_id: "InstanceId", # required
+    #     segment_attributes: { # required
+    #       "SegmentAttributeName" => {
+    #         value_string: "SegmentAttributeValueString",
+    #       },
+    #     },
+    #     attributes: {
+    #       "AttributeName" => "AttributeValue",
+    #     },
+    #     contact_flow_id: "ContactFlowId", # required
+    #     chat_duration_in_minutes: 1,
+    #     participant_details: {
+    #       display_name: "DisplayName", # required
+    #     },
+    #     initial_system_message: {
+    #       content_type: "ChatContentType", # required
+    #       content: "ChatContent", # required
+    #     },
+    #     related_contact_id: "ContactId",
+    #     supported_messaging_content_types: ["SupportedMessagingContentType"],
+    #     client_token: "ClientToken",
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.contact_id #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundChatContact AWS API Documentation
+    #
+    # @overload start_outbound_chat_contact(params = {})
+    # @param [Hash] params ({})
+    def start_outbound_chat_contact(params = {}, options = {})
+      req = build_request(:start_outbound_chat_contact, params)
+      req.send_request(options)
+    end
+
     # Places an outbound call to a contact, and then initiates the flow. It
     # performs the actions in the flow that's specified (in
     # `ContactFlowId`).
@@ -18319,7 +18472,7 @@ module Aws::Connect
         tracer: tracer
       )
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.178.0'
+      context[:gem_version] = '1.179.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -1113,6 +1113,8 @@ module Aws::Connect
     StartContactRecordingResponse = Shapes::StructureShape.new(name: 'StartContactRecordingResponse')
     StartContactStreamingRequest = Shapes::StructureShape.new(name: 'StartContactStreamingRequest')
     StartContactStreamingResponse = Shapes::StructureShape.new(name: 'StartContactStreamingResponse')
+    StartOutboundChatContactRequest = Shapes::StructureShape.new(name: 'StartOutboundChatContactRequest')
+    StartOutboundChatContactResponse = Shapes::StructureShape.new(name: 'StartOutboundChatContactResponse')
     StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
     StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
     StartTaskContactRequest = Shapes::StructureShape.new(name: 'StartTaskContactRequest')
@@ -4975,6 +4977,23 @@ module Aws::Connect
     StartContactStreamingResponse.add_member(:streaming_id, Shapes::ShapeRef.new(shape: StreamingId, required: true, location_name: "StreamingId"))
     StartContactStreamingResponse.struct_class = Types::StartContactStreamingResponse
 
+    StartOutboundChatContactRequest.add_member(:source_endpoint, Shapes::ShapeRef.new(shape: Endpoint, required: true, location_name: "SourceEndpoint"))
+    StartOutboundChatContactRequest.add_member(:destination_endpoint, Shapes::ShapeRef.new(shape: Endpoint, required: true, location_name: "DestinationEndpoint"))
+    StartOutboundChatContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    StartOutboundChatContactRequest.add_member(:segment_attributes, Shapes::ShapeRef.new(shape: SegmentAttributes, required: true, location_name: "SegmentAttributes"))
+    StartOutboundChatContactRequest.add_member(:attributes, Shapes::ShapeRef.new(shape: Attributes, location_name: "Attributes"))
+    StartOutboundChatContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
+    StartOutboundChatContactRequest.add_member(:chat_duration_in_minutes, Shapes::ShapeRef.new(shape: ChatDurationInMinutes, location_name: "ChatDurationInMinutes"))
+    StartOutboundChatContactRequest.add_member(:participant_details, Shapes::ShapeRef.new(shape: ParticipantDetails, location_name: "ParticipantDetails"))
+    StartOutboundChatContactRequest.add_member(:initial_system_message, Shapes::ShapeRef.new(shape: ChatMessage, location_name: "InitialSystemMessage"))
+    StartOutboundChatContactRequest.add_member(:related_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "RelatedContactId"))
+    StartOutboundChatContactRequest.add_member(:supported_messaging_content_types, Shapes::ShapeRef.new(shape: SupportedMessagingContentTypes, location_name: "SupportedMessagingContentTypes"))
+    StartOutboundChatContactRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
+    StartOutboundChatContactRequest.struct_class = Types::StartOutboundChatContactRequest
+
+    StartOutboundChatContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
+    StartOutboundChatContactResponse.struct_class = Types::StartOutboundChatContactResponse
+
     StartOutboundVoiceContactRequest.add_member(:name, Shapes::ShapeRef.new(shape: Name, location_name: "Name"))
     StartOutboundVoiceContactRequest.add_member(:description, Shapes::ShapeRef.new(shape: Description, location_name: "Description"))
     StartOutboundVoiceContactRequest.add_member(:references, Shapes::ShapeRef.new(shape: ContactReferences, location_name: "References"))
@@ -8839,6 +8858,21 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
       end)
 
+      api.add_operation(:start_outbound_chat_contact, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "StartOutboundChatContact"
+        o.http_method = "PUT"
+        o.http_request_uri = "/contact/outbound-chat"
+        o.input = Shapes::ShapeRef.new(shape: StartOutboundChatContactRequest)
+        o.output = Shapes::ShapeRef.new(shape: StartOutboundChatContactResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ConflictException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+      end)
+
       api.add_operation(:start_outbound_voice_contact, Seahorse::Model::Operation.new.tap do |o|
         o.name = "StartOutboundVoiceContact"
         o.http_method = "PUT"

data/lib/aws-sdk-connect/endpoints.rb

@@ -2157,6 +2157,17 @@ module Aws::Connect
       end
     end
 
+    class StartOutboundChatContact
+      def self.build(context)
+        Aws::Connect::EndpointParameters.new(
+          region: context.config.region,
+          use_dual_stack: context.config.use_dualstack_endpoint,
+          use_fips: context.config.use_fips_endpoint,
+          endpoint: context.config.regional_endpoint ? nil : context.config.endpoint.to_s,
+        )
+      end
+    end
+
     class StartOutboundVoiceContact
       def self.build(context)
         Aws::Connect::EndpointParameters.new(

data/lib/aws-sdk-connect/plugins/endpoints.rb

@@ -460,6 +460,8 @@ The endpoint provider used to resolve endpoints. Any object that responds to
             Aws::Connect::Endpoints::StartContactRecording.build(context)
           when :start_contact_streaming
             Aws::Connect::Endpoints::StartContactStreaming.build(context)
+          when :start_outbound_chat_contact
+            Aws::Connect::Endpoints::StartOutboundChatContact.build(context)
           when :start_outbound_voice_contact
             Aws::Connect::Endpoints::StartOutboundVoiceContact.build(context)
           when :start_task_contact

data/lib/aws-sdk-connect/types.rb

@@ -9796,8 +9796,8 @@ module Aws::Connect
     #     Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts removed from queue in X seconds][51]
     #
@@ -9809,8 +9809,8 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
     #     Threshold: For `ThresholdValue` enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts resolved in X][52]
     #
@@ -10091,8 +10091,8 @@ module Aws::Connect
     #     Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Service level X][72]
     #
@@ -10157,8 +10157,8 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts abandoned in X seconds][76]
     #
@@ -10170,8 +10170,8 @@ module Aws::Connect
     #     contact/segmentAttributes/connect:Subtype, Q in Connect
     #
     #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
-    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
-    #     `LT` (for "Less than").
+    #     604800 (inclusive), in seconds. For `Comparison`, you can use `LT`
+    #     (for "Less than") or `LTE` (for "Less than equal").
     #
     #     UI name: [Contacts answered in X seconds][77]
     #
@@ -14514,6 +14514,7 @@ module Aws::Connect
     #
     #   Valid metric filter values for `INITIATION_METHOD`: `INBOUND` \|
     #   `OUTBOUND` \| `TRANSFER` \| `QUEUE_TRANSFER` \| `CALLBACK` \| `API`
+    #   \| `WEBRTC_API` \| `MONITOR` \| `DISCONNECT` \| `EXTERNAL_OUTBOUND`
     #
     #   Valid metric filter values for `DISCONNECT_REASON`:
     #   `CUSTOMER_DISCONNECT` \| `AGENT_DISCONNECT` \|
@@ -14813,7 +14814,7 @@ module Aws::Connect
     #
     # * Duration labels, such as `NON_TALK_TIME`, `CONTACT_DURATION`,
     #   `AGENT_INTERACTION_DURATION`, `CUSTOMER_HOLD_TIME` have a minimum
-    #   value of 0 and maximum value of 28800.
+    #   value of 0 and maximum value of 63072000.
     #
     # * Percentages have a minimum value of 0 and maximum value of 100.
     #
@@ -19573,6 +19574,140 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @!attribute [rw] source_endpoint
+    #   Information about the endpoint.
+    #   @return [Types::Endpoint]
+    #
+    # @!attribute [rw] destination_endpoint
+    #   Information about the endpoint.
+    #   @return [Types::Endpoint]
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instance ID in the Amazon Resource Name (ARN) of the instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] segment_attributes
+    #   A set of system defined key-value pairs stored on individual contact
+    #   segments using an attribute map. The attributes are standard Amazon
+    #   Connect attributes. They can be accessed in flows.
+    #
+    #   * Attribute keys can include only alphanumeric, `-`, and `_`.
+    #
+    #   * This field can be used to show channel subtype, such as
+    #     `connect:Guide` and `connect:SMS`.
+    #   @return [Hash<String,Types::SegmentAttributeValue>]
+    #
+    # @!attribute [rw] attributes
+    #   A custom key-value pair using an attribute map. The attributes are
+    #   standard Amazon Connect attributes, and can be accessed in flows
+    #   just like any other contact attributes.
+    #   @return [Hash<String,String>]
+    #
+    # @!attribute [rw] contact_flow_id
+    #   The identifier of the flow for the call. To see the ContactFlowId in
+    #   the Amazon Connect console user interface, on the navigation menu go
+    #   to **Routing, Contact Flows**. Choose the flow. On the flow page,
+    #   under the name of the flow, choose **Show additional flow
+    #   information**. The ContactFlowId is the last part of the ARN, shown
+    #   here in bold:
+    #
+    #   * arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**123ec456-a007-89c0-1234-xxxxxxxxxxxx**
+    #
+    #   ^
+    #   @return [String]
+    #
+    # @!attribute [rw] chat_duration_in_minutes
+    #   The total duration of the newly started chat session. If not
+    #   specified, the chat session duration defaults to 25 hour. The
+    #   minimum configurable time is 60 minutes. The maximum configurable
+    #   time is 10,080 minutes (7 days).
+    #   @return [Integer]
+    #
+    # @!attribute [rw] participant_details
+    #   The customer's details.
+    #   @return [Types::ParticipantDetails]
+    #
+    # @!attribute [rw] initial_system_message
+    #   A chat message.
+    #   @return [Types::ChatMessage]
+    #
+    # @!attribute [rw] related_contact_id
+    #   The unique identifier for an Amazon Connect contact. This identifier
+    #   is related to the contact starting.
+    #   @return [String]
+    #
+    # @!attribute [rw] supported_messaging_content_types
+    #   The supported chat message content types. Supported types are:
+    #
+    #   * `text/plain`
+    #
+    #   * `text/markdown`
+    #
+    #   * `application/json,
+    #     application/vnd.amazonaws.connect.message.interactive`
+    #
+    #   * `application/vnd.amazonaws.connect.message.interactive.response`
+    #
+    #   Content types must always contain `text/plain`. You can then put any
+    #   other supported type in the list. For example, all the following
+    #   lists are valid because they contain `text/plain`:
+    #
+    #   * `[text/plain, text/markdown, application/json]`
+    #
+    #   * `[text/markdown, text/plain]`
+    #
+    #   * `[text/plain, application/json,
+    #     application/vnd.amazonaws.connect.message.interactive.response]`
+    #   @return [Array<String>]
+    #
+    # @!attribute [rw] client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request. If not provided, the AWS SDK populates
+    #   this field. For more information about idempotency, see [Making
+    #   retries safe with idempotent APIs][1]. The token is valid for 7 days
+    #   after creation. If a contact is already started, the contact ID is
+    #   returned.
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.
+    #
+    #
+    #
+    #   [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundChatContactRequest AWS API Documentation
+    #
+    class StartOutboundChatContactRequest < Struct.new(
+      :source_endpoint,
+      :destination_endpoint,
+      :instance_id,
+      :segment_attributes,
+      :attributes,
+      :contact_flow_id,
+      :chat_duration_in_minutes,
+      :participant_details,
+      :initial_system_message,
+      :related_contact_id,
+      :supported_messaging_content_types,
+      :client_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] contact_id
+    #   The identifier of this contact within the Amazon Connect instance.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundChatContactResponse AWS API Documentation
+    #
+    class StartOutboundChatContactResponse < Struct.new(
+      :contact_id)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @!attribute [rw] name
     #   The name of a voice contact that is shown to an agent in the Contact
     #   Control Panel (CCP).
@@ -20609,8 +20744,8 @@ module Aws::Connect
     # Contains information about the threshold for service level metrics.
     #
     # @!attribute [rw] comparison
-    #   The type of comparison. Only "less than" (LT) and "greater than"
-    #   (GT) comparisons are supported.
+    #   The type of comparison. Currently, "less than" (LT), "less than
+    #   equal" (LTE), and "greater than" (GT) comparisons are supported.
     #   @return [String]
     #
     # @!attribute [rw] threshold_value

data/lib/aws-sdk-connect.rb

@@ -54,7 +54,7 @@ module Aws::Connect
   autoload :EndpointProvider, 'aws-sdk-connect/endpoint_provider'
   autoload :Endpoints, 'aws-sdk-connect/endpoints'
 
-  GEM_VERSION = '1.178.0'
+  GEM_VERSION = '1.179.0'
 
 end
 

data/sig/client.rbs

@@ -333,11 +333,11 @@ module Aws
                                contact_data_request_list: Array[
                                  {
                                    system_endpoint: {
-                                     type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW")?,
+                                     type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")?,
                                      address: ::String?
                                    }?,
                                    customer_endpoint: {
-                                     type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW")?,
+                                     type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")?,
                                      address: ::String?
                                    }?,
                                    request_identifier: ::String?,
@@ -3456,6 +3456,40 @@ module Aws
                                    ) -> _StartContactStreamingResponseSuccess
                                  | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartContactStreamingResponseSuccess
 
+      interface _StartOutboundChatContactResponseSuccess
+        include ::Seahorse::Client::_ResponseSuccess[Types::StartOutboundChatContactResponse]
+        def contact_id: () -> ::String
+      end
+      # https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#start_outbound_chat_contact-instance_method
+      def start_outbound_chat_contact: (
+                                         source_endpoint: {
+                                           type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")?,
+                                           address: ::String?
+                                         },
+                                         destination_endpoint: {
+                                           type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")?,
+                                           address: ::String?
+                                         },
+                                         instance_id: ::String,
+                                         segment_attributes: Hash[::String, {
+                                             value_string: ::String?
+                                           }],
+                                         ?attributes: Hash[::String, ::String],
+                                         contact_flow_id: ::String,
+                                         ?chat_duration_in_minutes: ::Integer,
+                                         ?participant_details: {
+                                           display_name: ::String
+                                         },
+                                         ?initial_system_message: {
+                                           content_type: ::String,
+                                           content: ::String
+                                         },
+                                         ?related_contact_id: ::String,
+                                         ?supported_messaging_content_types: Array[::String],
+                                         ?client_token: ::String
+                                       ) -> _StartOutboundChatContactResponseSuccess
+                                     | (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartOutboundChatContactResponseSuccess
+
       interface _StartOutboundVoiceContactResponseSuccess
         include ::Seahorse::Client::_ResponseSuccess[Types::StartOutboundVoiceContactResponse]
         def contact_id: () -> ::String

data/sig/types.rbs

@@ -1810,7 +1810,7 @@ module Aws::Connect
     end
 
     class Endpoint
-      attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW")
+      attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")
       attr_accessor address: ::String
       SENSITIVE: []
     end
@@ -4577,6 +4577,27 @@ module Aws::Connect
       SENSITIVE: []
     end
 
+    class StartOutboundChatContactRequest
+      attr_accessor source_endpoint: Types::Endpoint
+      attr_accessor destination_endpoint: Types::Endpoint
+      attr_accessor instance_id: ::String
+      attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
+      attr_accessor attributes: ::Hash[::String, ::String]
+      attr_accessor contact_flow_id: ::String
+      attr_accessor chat_duration_in_minutes: ::Integer
+      attr_accessor participant_details: Types::ParticipantDetails
+      attr_accessor initial_system_message: Types::ChatMessage
+      attr_accessor related_contact_id: ::String
+      attr_accessor supported_messaging_content_types: ::Array[::String]
+      attr_accessor client_token: ::String
+      SENSITIVE: []
+    end
+
+    class StartOutboundChatContactResponse
+      attr_accessor contact_id: ::String
+      SENSITIVE: []
+    end
+
     class StartOutboundVoiceContactRequest
       attr_accessor name: ::String
       attr_accessor description: ::String

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.178.0
+  version: 1.179.0
 platform: ruby
 authors:
 - Amazon Web Services
 autorequire:
 bindir: bin
 cert_chain: []
-date: 2024-09-24 00:00:00.000000000 Z
+date: 2024-09-30 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: aws-sdk-core