aws-sdk-connect 1.128.0 → 1.129.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/CHANGELOG.md

@@ -1,6 +1,11 @@
 Unreleased Changes
 ------------------
 
+1.129.0 (2023-10-03)
+------------------
+
+* Feature - GetMetricDataV2 API: Update to include new metrics CONTACTS_RESOLVED_IN_X , AVG_HOLD_TIME_ALL_CONTACTS , AVG_RESOLUTION_TIME , ABANDONMENT_RATE , AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS with added features: Interval Period, TimeZone, Negate MetricFilters, Extended date time range.
+
 1.128.0 (2023-09-27)
 ------------------
 

data/VERSION

@@ -1 +1 @@
-1.128.0
+1.129.0

data/lib/aws-sdk-connect/client.rb

@@ -1111,7 +1111,15 @@ module Aws::Connect
     #   The description of the flow.
     #
     # @option params [required, String] :content
-    #   The content of the flow.
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #   Length Constraints: Minimum length of 1. Maximum length of 256000.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
     #
     # @option params [Hash<String,String>] :tags
     #   The tags used to organize, track, or control access for this resource.
@@ -2076,9 +2084,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Creates a security profile.
     #
     # @option params [required, String] :security_profile_name
@@ -3268,9 +3273,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Deletes a security profile.
     #
     # @option params [required, String] :instance_id
@@ -4474,9 +4476,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Gets basic information about the security profle.
     #
     # @option params [required, String] :security_profile_id
@@ -6012,8 +6011,8 @@ module Aws::Connect
     # previous version of this API. It has new metrics, offers filtering at
     # a metric level, and offers the ability to filter and group data by
     # channels, queues, routing profiles, agents, and agent hierarchy
-    # levels. It can retrieve historical data for the last 35 days, in
-    # 24-hour intervals.
+    # levels. It can retrieve historical data for the last 3 months, at
+    # varying intervals.
     #
     # For a description of the historical metrics that are supported by
     # `GetMetricDataV2` and `GetMetricData`, see [Historical metrics
@@ -6031,10 +6030,10 @@ module Aws::Connect
     # @option params [required, Time,DateTime,Date,Integer,String] :start_time
     #   The timestamp, in UNIX Epoch time format, at which to start the
     #   reporting interval for the retrieval of historical metrics data. The
-    #   time must be before the end time timestamp. The time range between the
-    #   start and end time must be less than 24 hours. The start time cannot
-    #   be earlier than 35 days before the time of the request. Historical
-    #   metrics are available for 35 days.
+    #   time must be before the end time timestamp. The start and end time
+    #   depends on the `IntervalPeriod` selected. By default the time range
+    #   between start and end time is 35 days. Historical metrics are
+    #   available for 3 months.
     #
     # @option params [required, Time,DateTime,Date,Integer,String] :end_time
     #   The timestamp, in UNIX Epoch time format, at which to end the
@@ -6042,8 +6041,41 @@ module Aws::Connect
     #   time must be later than the start time timestamp. It cannot be later
     #   than the current timestamp.
     #
-    #   The time range between the start and end time must be less than 24
-    #   hours.
+    # @option params [Types::IntervalDetails] :interval
+    #   The interval period and timezone to apply to returned metrics.
+    #
+    #   * `IntervalPeriod`: An aggregated grouping applied to request metrics.
+    #     Valid `IntervalPeriod` values are: `FIFTEEN_MIN` \| `THIRTY_MIN` \|
+    #     `HOUR` \| `DAY` \| `WEEK` \| `TOTAL`.
+    #
+    #     For example, if `IntervalPeriod` is selected `THIRTY_MIN`,
+    #     `StartTime` and `EndTime` differs by 1 day, then Amazon Connect
+    #     returns 48 results in the response. Each result is aggregated by the
+    #     THIRTY\_MIN period. By default Amazon Connect aggregates results
+    #     based on the `TOTAL` interval period.
+    #
+    #     The following list describes restrictions on `StartTime` and
+    #     `EndTime` based on which `IntervalPeriod` is requested.
+    #
+    #     * `FIFTEEN_MIN`: The difference between `StartTime` and `EndTime`
+    #       must be less than 3 days.
+    #
+    #     * `THIRTY_MIN`: The difference between `StartTime` and `EndTime`
+    #       must be less than 3 days.
+    #
+    #     * `HOUR`: The difference between `StartTime` and `EndTime` must be
+    #       less than 3 days.
+    #
+    #     * `DAY`: The difference between `StartTime` and `EndTime` must be
+    #       less than 35 days.
+    #
+    #     * `WEEK`: The difference between `StartTime` and `EndTime` must be
+    #       less than 35 days.
+    #
+    #     * `TOTAL`: The difference between `StartTime` and `EndTime` must be
+    #       less than 35 days.
+    #
+    #   * `TimeZone`: The timezone applied to requested metrics.
     #
     # @option params [required, Array<Types::FilterV2>] :filters
     #   The filters to apply to returned metrics. You can filter on the
@@ -6110,6 +6142,13 @@ module Aws::Connect
     #   description of each metric, see [Historical metrics definitions][1] in
     #   the *Amazon Connect Administrator's Guide*.
     #
+    #   ABANDONMENT\_RATE
+    #
+    #   : Unit: Percent
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
+    #     Agent Hierarchy
+    #
     #   AGENT\_ADHERENT\_TIME
     #
     #   : This metric is available only in Amazon Web Services Regions where
@@ -6127,6 +6166,16 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy
     #
+    #   AGENT\_NON\_RESPONSE\_WITHOUT\_CUSTOMER\_ABANDONS
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
+    #     Agent Hierarchy
+    #
+    #     Data for this metric is available starting from October 1, 2023
+    #     0:00:00 GMT.
+    #
     #   AGENT\_OCCUPANCY
     #
     #   : Unit: Percentage
@@ -6182,16 +6231,10 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy
     #
-    #   AVG\_AGENT\_CONNECTING\_TIME
-    #
-    #   : Unit: Seconds
-    #
-    #     Valid metric filter key: `INITIATION_METHOD`. For now, this metric
-    #     only supports the following as `INITIATION_METHOD`: `INBOUND` \|
-    #     `OUTBOUND` \| `CALLBACK` \| `API`
+    #     <note markdown="1"> The `Negate` key in Metric Level Filters is not applicable for this
+    #     metric.
     #
-    #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
-    #     Agent Hierarchy
+    #      </note>
     #
     #   AVG\_CONTACT\_DURATION
     #
@@ -6243,6 +6286,13 @@ module Aws::Connect
     #
     #      </note>
     #
+    #   AVG\_HOLD\_TIME\_ALL\_CONTACTS
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
+    #     Agent Hierarchy
+    #
     #   AVG\_HOLDS
     #
     #   : Unit: Count
@@ -6313,6 +6363,12 @@ module Aws::Connect
     #
     #      </note>
     #
+    #   AVG\_RESOLUTION\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
     #   AVG\_TALK\_TIME
     #
     #   : This metric is available only for contacts analyzed by Contact Lens
@@ -6390,6 +6446,16 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
     #     Agent Hierarchy
     #
+    #   CONTACTS\_RESOLVED\_IN\_X
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #     Threshold: For `ThresholdValue` enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
     #   CONTACTS\_TRANSFERRED\_OUT
     #
     #   : Unit: Count
@@ -6494,6 +6560,10 @@ module Aws::Connect
     #     resource_arn: "ARN", # required
     #     start_time: Time.now, # required
     #     end_time: Time.now, # required
+    #     interval: {
+    #       time_zone: "String",
+    #       interval_period: "FIFTEEN_MIN", # accepts FIFTEEN_MIN, THIRTY_MIN, HOUR, DAY, WEEK, TOTAL
+    #     },
     #     filters: [ # required
     #       {
     #         filter_key: "ResourceArnOrId",
@@ -6514,6 +6584,7 @@ module Aws::Connect
     #           {
     #             metric_filter_key: "String",
     #             metric_filter_values: ["String"],
+    #             negate: false,
     #           },
     #         ],
     #       },
@@ -6528,6 +6599,9 @@ module Aws::Connect
     #   resp.metric_results #=> Array
     #   resp.metric_results[0].dimensions #=> Hash
     #   resp.metric_results[0].dimensions["DimensionsV2Key"] #=> String
+    #   resp.metric_results[0].metric_interval.interval #=> String, one of "FIFTEEN_MIN", "THIRTY_MIN", "HOUR", "DAY", "WEEK", "TOTAL"
+    #   resp.metric_results[0].metric_interval.start_time #=> Time
+    #   resp.metric_results[0].metric_interval.end_time #=> Time
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String
     #   resp.metric_results[0].collections[0].metric.threshold #=> Array
@@ -6537,6 +6611,7 @@ module Aws::Connect
     #   resp.metric_results[0].collections[0].metric.metric_filters[0].metric_filter_key #=> String
     #   resp.metric_results[0].collections[0].metric.metric_filters[0].metric_filter_values #=> Array
     #   resp.metric_results[0].collections[0].metric.metric_filters[0].metric_filter_values[0] #=> String
+    #   resp.metric_results[0].collections[0].metric.metric_filters[0].negate #=> Boolean
     #   resp.metric_results[0].collections[0].value #=> Float
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricDataV2 AWS API Documentation
@@ -8421,9 +8496,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Lists the permissions granted to a security profile.
     #
     # @option params [required, String] :security_profile_id
@@ -11555,8 +11627,11 @@ module Aws::Connect
     #   The identifier of the flow.
     #
     # @option params [required, String] :content
-    #   The JSON string that represents flow's content. For an example, see
-    #   [Example contact flow in Amazon Connect Flow language][1].
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #   Length Constraints: Minimum length of 1. Maximum length of 256000.
     #
     #
     #
@@ -11639,7 +11714,13 @@ module Aws::Connect
     #   The identifier of the flow module.
     #
     # @option params [required, String] :content
-    #   The content of the flow module.
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
     #
     # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
     #
@@ -12904,9 +12985,6 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # This API is in preview release for Amazon Connect and is subject to
-    # change.
-    #
     # Updates a security profile.
     #
     # @option params [String] :description
@@ -13600,7 +13678,7 @@ module Aws::Connect
         params: params,
         config: config)
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.128.0'
+      context[:gem_version] = '1.129.0'
       Seahorse::Client::Request.new(handlers, context)
     end
 

data/lib/aws-sdk-connect/client_api.rb

@@ -445,6 +445,8 @@ module Aws::Connect
     IntegrationAssociationSummaryList = Shapes::ListShape.new(name: 'IntegrationAssociationSummaryList')
     IntegrationType = Shapes::StringShape.new(name: 'IntegrationType')
     InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
+    IntervalDetails = Shapes::StructureShape.new(name: 'IntervalDetails')
+    IntervalPeriod = Shapes::StringShape.new(name: 'IntervalPeriod')
     InvalidContactFlowException = Shapes::StructureShape.new(name: 'InvalidContactFlowException')
     InvalidContactFlowModuleException = Shapes::StructureShape.new(name: 'InvalidContactFlowModuleException')
     InvalidParameterException = Shapes::StructureShape.new(name: 'InvalidParameterException')
@@ -562,6 +564,7 @@ module Aws::Connect
     MetricFilterV2 = Shapes::StructureShape.new(name: 'MetricFilterV2')
     MetricFilterValueList = Shapes::ListShape.new(name: 'MetricFilterValueList')
     MetricFiltersV2List = Shapes::ListShape.new(name: 'MetricFiltersV2List')
+    MetricInterval = Shapes::StructureShape.new(name: 'MetricInterval')
     MetricNameV2 = Shapes::StringShape.new(name: 'MetricNameV2')
     MetricResultV2 = Shapes::StructureShape.new(name: 'MetricResultV2')
     MetricResultsV2 = Shapes::ListShape.new(name: 'MetricResultsV2')
@@ -2234,6 +2237,7 @@ module Aws::Connect
     GetMetricDataV2Request.add_member(:resource_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "ResourceArn"))
     GetMetricDataV2Request.add_member(:start_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "StartTime"))
     GetMetricDataV2Request.add_member(:end_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "EndTime"))
+    GetMetricDataV2Request.add_member(:interval, Shapes::ShapeRef.new(shape: IntervalDetails, location_name: "Interval"))
     GetMetricDataV2Request.add_member(:filters, Shapes::ShapeRef.new(shape: FiltersV2List, required: true, location_name: "Filters"))
     GetMetricDataV2Request.add_member(:groupings, Shapes::ShapeRef.new(shape: GroupingsV2, location_name: "Groupings"))
     GetMetricDataV2Request.add_member(:metrics, Shapes::ShapeRef.new(shape: MetricsV2, required: true, location_name: "Metrics"))
@@ -2462,6 +2466,10 @@ module Aws::Connect
     InternalServiceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InternalServiceException.struct_class = Types::InternalServiceException
 
+    IntervalDetails.add_member(:time_zone, Shapes::ShapeRef.new(shape: String, location_name: "TimeZone"))
+    IntervalDetails.add_member(:interval_period, Shapes::ShapeRef.new(shape: IntervalPeriod, location_name: "IntervalPeriod"))
+    IntervalDetails.struct_class = Types::IntervalDetails
+
     InvalidContactFlowException.add_member(:problems, Shapes::ShapeRef.new(shape: Problems, location_name: "problems"))
     InvalidContactFlowException.struct_class = Types::InvalidContactFlowException
 
@@ -2910,13 +2918,20 @@ module Aws::Connect
 
     MetricFilterV2.add_member(:metric_filter_key, Shapes::ShapeRef.new(shape: String, location_name: "MetricFilterKey"))
     MetricFilterV2.add_member(:metric_filter_values, Shapes::ShapeRef.new(shape: MetricFilterValueList, location_name: "MetricFilterValues"))
+    MetricFilterV2.add_member(:negate, Shapes::ShapeRef.new(shape: Boolean, location_name: "Negate"))
     MetricFilterV2.struct_class = Types::MetricFilterV2
 
     MetricFilterValueList.member = Shapes::ShapeRef.new(shape: String)
 
     MetricFiltersV2List.member = Shapes::ShapeRef.new(shape: MetricFilterV2)
 
+    MetricInterval.add_member(:interval, Shapes::ShapeRef.new(shape: IntervalPeriod, location_name: "Interval"))
+    MetricInterval.add_member(:start_time, Shapes::ShapeRef.new(shape: Timestamp, location_name: "StartTime"))
+    MetricInterval.add_member(:end_time, Shapes::ShapeRef.new(shape: Timestamp, location_name: "EndTime"))
+    MetricInterval.struct_class = Types::MetricInterval
+
     MetricResultV2.add_member(:dimensions, Shapes::ShapeRef.new(shape: DimensionsV2Map, location_name: "Dimensions"))
+    MetricResultV2.add_member(:metric_interval, Shapes::ShapeRef.new(shape: MetricInterval, location_name: "MetricInterval"))
     MetricResultV2.add_member(:collections, Shapes::ShapeRef.new(shape: MetricDataCollectionsV2, location_name: "Collections"))
     MetricResultV2.struct_class = Types::MetricResultV2
 

data/lib/aws-sdk-connect/types.rb

@@ -1105,7 +1105,13 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] content
-    #   The content of the flow.
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
     #   @return [String]
     #
     # @!attribute [rw] tags
@@ -1144,7 +1150,15 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] content
-    #   The content of the flow module.
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #   Length Constraints: Minimum length of 1. Maximum length of 256000.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
     #   @return [String]
     #
     # @!attribute [rw] description
@@ -1466,7 +1480,15 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] content
-    #   The content of the flow.
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #   Length Constraints: Minimum length of 1. Maximum length of 256000.
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
     #   @return [String]
     #
     # @!attribute [rw] tags
@@ -6339,10 +6361,10 @@ module Aws::Connect
     # @!attribute [rw] start_time
     #   The timestamp, in UNIX Epoch time format, at which to start the
     #   reporting interval for the retrieval of historical metrics data. The
-    #   time must be before the end time timestamp. The time range between
-    #   the start and end time must be less than 24 hours. The start time
-    #   cannot be earlier than 35 days before the time of the request.
-    #   Historical metrics are available for 35 days.
+    #   time must be before the end time timestamp. The start and end time
+    #   depends on the `IntervalPeriod` selected. By default the time range
+    #   between start and end time is 35 days. Historical metrics are
+    #   available for 3 months.
     #   @return [Time]
     #
     # @!attribute [rw] end_time
@@ -6350,11 +6372,45 @@ module Aws::Connect
     #   reporting interval for the retrieval of historical metrics data. The
     #   time must be later than the start time timestamp. It cannot be later
     #   than the current timestamp.
-    #
-    #   The time range between the start and end time must be less than 24
-    #   hours.
     #   @return [Time]
     #
+    # @!attribute [rw] interval
+    #   The interval period and timezone to apply to returned metrics.
+    #
+    #   * `IntervalPeriod`: An aggregated grouping applied to request
+    #     metrics. Valid `IntervalPeriod` values are: `FIFTEEN_MIN` \|
+    #     `THIRTY_MIN` \| `HOUR` \| `DAY` \| `WEEK` \| `TOTAL`.
+    #
+    #     For example, if `IntervalPeriod` is selected `THIRTY_MIN`,
+    #     `StartTime` and `EndTime` differs by 1 day, then Amazon Connect
+    #     returns 48 results in the response. Each result is aggregated by
+    #     the THIRTY\_MIN period. By default Amazon Connect aggregates
+    #     results based on the `TOTAL` interval period.
+    #
+    #     The following list describes restrictions on `StartTime` and
+    #     `EndTime` based on which `IntervalPeriod` is requested.
+    #
+    #     * `FIFTEEN_MIN`: The difference between `StartTime` and `EndTime`
+    #       must be less than 3 days.
+    #
+    #     * `THIRTY_MIN`: The difference between `StartTime` and `EndTime`
+    #       must be less than 3 days.
+    #
+    #     * `HOUR`: The difference between `StartTime` and `EndTime` must be
+    #       less than 3 days.
+    #
+    #     * `DAY`: The difference between `StartTime` and `EndTime` must be
+    #       less than 35 days.
+    #
+    #     * `WEEK`: The difference between `StartTime` and `EndTime` must be
+    #       less than 35 days.
+    #
+    #     * `TOTAL`: The difference between `StartTime` and `EndTime` must
+    #       be less than 35 days.
+    #
+    #   * `TimeZone`: The timezone applied to requested metrics.
+    #   @return [Types::IntervalDetails]
+    #
     # @!attribute [rw] filters
     #   The filters to apply to returned metrics. You can filter on the
     #   following resources:
@@ -6422,6 +6478,13 @@ module Aws::Connect
     #   a description of each metric, see [Historical metrics
     #   definitions][1] in the *Amazon Connect Administrator's Guide*.
     #
+    #   ABANDONMENT\_RATE
+    #
+    #   : Unit: Percent
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
     #   AGENT\_ADHERENT\_TIME
     #
     #   : This metric is available only in Amazon Web Services Regions where
@@ -6439,6 +6502,16 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     Agent, Agent Hierarchy
     #
+    #   AGENT\_NON\_RESPONSE\_WITHOUT\_CUSTOMER\_ABANDONS
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
+    #     Data for this metric is available starting from October 1, 2023
+    #     0:00:00 GMT.
+    #
     #   AGENT\_OCCUPANCY
     #
     #   : Unit: Percentage
@@ -6495,16 +6568,10 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     Agent, Agent Hierarchy
     #
-    #   AVG\_AGENT\_CONNECTING\_TIME
+    #     <note markdown="1"> The `Negate` key in Metric Level Filters is not applicable for
+    #     this metric.
     #
-    #   : Unit: Seconds
-    #
-    #     Valid metric filter key: `INITIATION_METHOD`. For now, this metric
-    #     only supports the following as `INITIATION_METHOD`: `INBOUND` \|
-    #     `OUTBOUND` \| `CALLBACK` \| `API`
-    #
-    #     Valid groupings and filters: Queue, Channel, Routing Profile,
-    #     Agent, Agent Hierarchy
+    #      </note>
     #
     #   AVG\_CONTACT\_DURATION
     #
@@ -6556,6 +6623,13 @@ module Aws::Connect
     #
     #      </note>
     #
+    #   AVG\_HOLD\_TIME\_ALL\_CONTACTS
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile,
+    #     Agent, Agent Hierarchy
+    #
     #   AVG\_HOLDS
     #
     #   : Unit: Count
@@ -6626,6 +6700,12 @@ module Aws::Connect
     #
     #      </note>
     #
+    #   AVG\_RESOLUTION\_TIME
+    #
+    #   : Unit: Seconds
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
     #   AVG\_TALK\_TIME
     #
     #   : This metric is available only for contacts analyzed by Contact
@@ -6703,6 +6783,16 @@ module Aws::Connect
     #     Valid groupings and filters: Queue, Channel, Routing Profile,
     #     Agent, Agent Hierarchy
     #
+    #   CONTACTS\_RESOLVED\_IN\_X
+    #
+    #   : Unit: Count
+    #
+    #     Valid groupings and filters: Queue, Channel, Routing Profile
+    #
+    #     Threshold: For `ThresholdValue` enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
+    #
     #   CONTACTS\_TRANSFERRED\_OUT
     #
     #   : Unit: Count
@@ -6803,6 +6893,7 @@ module Aws::Connect
       :resource_arn,
       :start_time,
       :end_time,
+      :interval,
       :filters,
       :groupings,
       :metrics,
@@ -7812,6 +7903,54 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Information about the interval period to use for returning results.
+    #
+    # @!attribute [rw] time_zone
+    #   The timezone applied to requested metrics.
+    #   @return [String]
+    #
+    # @!attribute [rw] interval_period
+    #   `IntervalPeriod`: An aggregated grouping applied to request metrics.
+    #   Valid `IntervalPeriod` values are: `FIFTEEN_MIN` \| `THIRTY_MIN` \|
+    #   `HOUR` \| `DAY` \| `WEEK` \| `TOTAL`.
+    #
+    #   For example, if `IntervalPeriod` is selected `THIRTY_MIN`,
+    #   `StartTime` and `EndTime` differs by 1 day, then Amazon Connect
+    #   returns 48 results in the response. Each result is aggregated by the
+    #   THIRTY\_MIN period. By default Amazon Connect aggregates results
+    #   based on the `TOTAL` interval period.
+    #
+    #   The following list describes restrictions on `StartTime` and
+    #   `EndTime` based on what `IntervalPeriod` is requested.
+    #
+    #   * `FIFTEEN_MIN`: The difference between `StartTime` and `EndTime`
+    #     must be less than 3 days.
+    #
+    #   * `THIRTY_MIN`: The difference between `StartTime` and `EndTime`
+    #     must be less than 3 days.
+    #
+    #   * `HOUR`: The difference between `StartTime` and `EndTime` must be
+    #     less than 3 days.
+    #
+    #   * `DAY`: The difference between `StartTime` and `EndTime` must be
+    #     less than 35 days.
+    #
+    #   * `WEEK`: The difference between `StartTime` and `EndTime` must be
+    #     less than 35 days.
+    #
+    #   * `TOTAL`: The difference between `StartTime` and `EndTime` must be
+    #     less than 35 days.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/IntervalDetails AWS API Documentation
+    #
+    class IntervalDetails < Struct.new(
+      :time_zone,
+      :interval_period)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The flow is not valid.
     #
     # @!attribute [rw] problems
@@ -9476,6 +9615,9 @@ module Aws::Connect
     end
 
     # @!attribute [rw] applications
+    #   This API is in preview release for Amazon Connect and is subject to
+    #   change.
+    #
     #   A list of the third party application's metadata.
     #   @return [Array<Types::Application>]
     #
@@ -10142,11 +10284,49 @@ module Aws::Connect
     #   `CONTACT_FLOW_DISCONNECT` \| `OTHER` \| `EXPIRED` \| `API`
     #   @return [Array<String>]
     #
+    # @!attribute [rw] negate
+    #   The flag to use to filter on requested metric filter values or to
+    #   not filter on requested metric filter values. By default the negate
+    #   is `false`, which indicates to filter on the requested metric
+    #   filter.
+    #   @return [Boolean]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricFilterV2 AWS API Documentation
     #
     class MetricFilterV2 < Struct.new(
       :metric_filter_key,
-      :metric_filter_values)
+      :metric_filter_values,
+      :negate)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # The interval period with the start and end time for the metrics.
+    #
+    # @!attribute [rw] interval
+    #   The interval period provided in the API request.
+    #   @return [String]
+    #
+    # @!attribute [rw] start_time
+    #   The timestamp, in UNIX Epoch time format. Start time is based on the
+    #   interval period selected.
+    #   @return [Time]
+    #
+    # @!attribute [rw] end_time
+    #   The timestamp, in UNIX Epoch time format. End time is based on the
+    #   interval period selected. For example, If `IntervalPeriod` is
+    #   selected `THIRTY_MIN`, `StartTime` and `EndTime` in the API request
+    #   differs by 1 day, then 48 results are returned in the response. Each
+    #   result is aggregated by the 30 minutes period, with each `StartTime`
+    #   and `EndTime` differing by 30 minutes.
+    #   @return [Time]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MetricInterval AWS API Documentation
+    #
+    class MetricInterval < Struct.new(
+      :interval,
+      :start_time,
+      :end_time)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -10157,6 +10337,10 @@ module Aws::Connect
     #   The dimension for the metrics.
     #   @return [Hash<String,String>]
     #
+    # @!attribute [rw] metric_interval
+    #   The interval period with the start and end time for the metrics.
+    #   @return [Types::MetricInterval]
+    #
     # @!attribute [rw] collections
     #   The set of metrics.
     #   @return [Array<Types::MetricDataV2>]
@@ -10165,6 +10349,7 @@ module Aws::Connect
     #
     class MetricResultV2 < Struct.new(
       :dimensions,
+      :metric_interval,
       :collections)
       SENSITIVE = []
       include Aws::Structure
@@ -14509,8 +14694,11 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] content
-    #   The JSON string that represents flow's content. For an example, see
-    #   [Example contact flow in Amazon Connect Flow language][1].
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #   Length Constraints: Minimum length of 1. Maximum length of 256000.
     #
     #
     #
@@ -14586,7 +14774,13 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] content
-    #   The content of the flow module.
+    #   The JSON string that represents the content of the flow. For an
+    #   example, see [Example contact flow in Amazon Connect Flow
+    #   language][1].
+    #
+    #
+    #
+    #   [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowModuleContentRequest AWS API Documentation

data/lib/aws-sdk-connect.rb

@@ -52,6 +52,6 @@ require_relative 'aws-sdk-connect/customizations'
 # @!group service
 module Aws::Connect
 
-  GEM_VERSION = '1.128.0'
+  GEM_VERSION = '1.129.0'
 
 end

metadata

@@ -1,14 +1,14 @@
 --- !ruby/object:Gem::Specification
 name: aws-sdk-connect
 version: !ruby/object:Gem::Version
-  version: 1.128.0
+  version: 1.129.0
 platform: ruby
 authors:
 - Amazon Web Services
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2023-09-27 00:00:00.000000000 Z
+date: 2023-10-03 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: aws-sdk-core