KayakoClient 0.0.1b
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- data/lib/kayako_client.rb +36 -0
- data/lib/kayako_client/base.rb +98 -0
- data/lib/kayako_client/department.rb +31 -0
- data/lib/kayako_client/http/http.rb +217 -0
- data/lib/kayako_client/http/http_backend.rb +31 -0
- data/lib/kayako_client/http/http_client.rb +87 -0
- data/lib/kayako_client/http/http_response.rb +61 -0
- data/lib/kayako_client/http/net_http.rb +109 -0
- data/lib/kayako_client/mixins/api.rb +299 -0
- data/lib/kayako_client/mixins/attachment.rb +69 -0
- data/lib/kayako_client/mixins/authentication.rb +34 -0
- data/lib/kayako_client/mixins/client.rb +308 -0
- data/lib/kayako_client/mixins/logger.rb +29 -0
- data/lib/kayako_client/mixins/object.rb +456 -0
- data/lib/kayako_client/mixins/post_client.rb +42 -0
- data/lib/kayako_client/mixins/staff_visibility_api.rb +9 -0
- data/lib/kayako_client/mixins/ticket_api.rb +55 -0
- data/lib/kayako_client/mixins/ticket_client.rb +135 -0
- data/lib/kayako_client/mixins/user_visibility_api.rb +9 -0
- data/lib/kayako_client/staff.rb +25 -0
- data/lib/kayako_client/staff_group.rb +9 -0
- data/lib/kayako_client/ticket.rb +241 -0
- data/lib/kayako_client/ticket_attachment.rb +42 -0
- data/lib/kayako_client/ticket_count.rb +135 -0
- data/lib/kayako_client/ticket_custom_field.rb +110 -0
- data/lib/kayako_client/ticket_note.rb +105 -0
- data/lib/kayako_client/ticket_post.rb +61 -0
- data/lib/kayako_client/ticket_priority.rb +24 -0
- data/lib/kayako_client/ticket_status.rb +31 -0
- data/lib/kayako_client/ticket_time_track.rb +27 -0
- data/lib/kayako_client/ticket_type.rb +26 -0
- data/lib/kayako_client/user.rb +61 -0
- data/lib/kayako_client/user_group.rb +12 -0
- data/lib/kayako_client/user_organization.rb +23 -0
- data/lib/kayako_client/xml/lib_xml.rb +86 -0
- data/lib/kayako_client/xml/rexml_document.rb +77 -0
- data/lib/kayako_client/xml/xml.rb +63 -0
- data/lib/kayako_client/xml/xml_backend.rb +42 -0
- metadata +105 -0
@@ -0,0 +1,36 @@
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require 'kayako_client/http/http_response'
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require 'kayako_client/http/http_backend'
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require 'kayako_client/http/http'
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require 'kayako_client/xml/xml_backend'
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require 'kayako_client/xml/xml'
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require 'kayako_client/mixins/api'
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require 'kayako_client/mixins/object'
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require 'kayako_client/mixins/client'
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require 'kayako_client/mixins/ticket_client'
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require 'kayako_client/mixins/post_client'
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require 'kayako_client/mixins/logger'
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require 'kayako_client/mixins/authentication'
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require 'kayako_client/mixins/attachment'
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require 'kayako_client/mixins/ticket_api'
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require 'kayako_client/mixins/user_visibility_api'
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require 'kayako_client/mixins/staff_visibility_api'
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require 'kayako_client/base'
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require 'kayako_client/department'
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require 'kayako_client/staff'
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require 'kayako_client/staff_group'
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require 'kayako_client/ticket'
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require 'kayako_client/ticket_attachment'
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require 'kayako_client/ticket_custom_field'
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require 'kayako_client/ticket_note'
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require 'kayako_client/ticket_post'
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require 'kayako_client/ticket_priority'
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require 'kayako_client/ticket_status'
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require 'kayako_client/ticket_time_track'
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require 'kayako_client/ticket_type'
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require 'kayako_client/ticket_count'
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require 'kayako_client/user'
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require 'kayako_client/user_group'
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require 'kayako_client/user_organization'
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module KayakoClient
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class Base
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include KayakoClient::API
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include KayakoClient::Logger
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include KayakoClient::Object
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include KayakoClient::Authentication
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include KayakoClient::HTTP
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include KayakoClient::XML
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def initialize(*args)
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options = args.last.is_a?(Hash) ? args.pop : {}
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if args[0]
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@api_url = args[0]
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elsif options.has_key?(:api_url)
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@api_url = options.delete(:api_url)
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else
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@api_url = Base.api_url
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end
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if args[1]
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@api_key = args[1]
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elsif options.has_key?(:api_key)
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@api_key = options.delete(:api_key)
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else
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@api_key = Base.api_key
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end
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if args[2]
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@secret_key = args[2]
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elsif options.has_key?(:secret_key)
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@secret_key = options.delete(:secret_key)
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else
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@secret_key = Base.secret_key
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end
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if options.has_key?(:client)
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http = options.delete(:client)
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if http
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if http.class.included_modules.include?(KayakoClient::HTTPBackend)
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@http_backend = http.class
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@client = http
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else
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raise ArgumentError, "invalid HTTP client: #{http.class.name}"
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end
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end
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end
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if options.has_key?(:logger)
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@logger = options.delete(:logger)
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end
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if self.instance_of?(KayakoClient::Base)
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unless defined?(@client) && @client
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@client = http_backend.new(proxy.merge(:logger => logger))
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end
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self.extend(KayakoClient::Client)
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end
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@associated = {}
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import(options)
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end
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def inherited_options
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inherited = {}
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inherited[:api_url] = @api_url if defined?(@api_url)
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inherited[:api_key] = @api_key if defined?(@api_key)
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inherited[:secret_key] = @secret_key if defined?(@secret_key)
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inherited[:client] = @client if defined?(@client)
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inherited[:logger] = @logger if defined?(@logger)
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inherited
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end
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class << self
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def configure(&block)
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instance_eval(&block)
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end
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def inherited_options(options)
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inherited = {}
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inherited[:api_url] = options[:api_url] if options.has_key?(:api_url)
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inherited[:api_key] = options[:api_key] if options.has_key?(:api_key)
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inherited[:secret_key] = options[:secret_key] if options.has_key?(:secret_key)
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inherited[:client] = options[:client] if options.has_key?(:client)
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inherited[:logger] = options[:logger] if options.has_key?(:logger)
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inherited
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end
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end
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end
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class Tickets < Base
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end
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end
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require 'kayako_client/mixins/user_visibility_api'
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require 'kayako_client/user_group'
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module KayakoClient
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class Department < KayakoClient::Base
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include KayakoClient::UserVisibilityAPI
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DEPARTMENT_TYPES = [ :public, :private ].freeze
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DEPARTMENT_MODULES = [ :tickets, :livechat ].freeze
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# NOTE: if :parent_department_id is set :module should have the same value
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property :id, :integer, :readonly => true
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property :title, :string, :required => [ :put, :post ]
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property :type, :symbol, :in => DEPARTMENT_TYPES, :required => :post
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property :module, :symbol, :in => DEPARTMENT_MODULES, :required => :post, :new => true
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property :display_order, :integer
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property :parent_department_id, :integer
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property :user_visibility_custom, :boolean
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property :user_group_ids, [ :integer ], :get => :usergroups, :set => :usergroupid, :condition => { :user_visibility_custom => true }
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associate :parent_department, :parent_department_id, Department
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associate :user_groups, :user_group_ids, UserGroup
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def has_parent_department?
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!parent_department_id.nil? && parent_department_id > 0
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end
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end
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end
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module KayakoClient
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module HTTP
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def self.included(base)
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base.extend(ClassMethods)
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end
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def proxy=(options = {})
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@proxy = {}
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options.each do |key, value|
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if [ :host, :port, :user, :pass ].include?(key)
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@proxy[key] = value
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else
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raise ArgumentError, "unsupported option: #{key}"
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end
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end
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end
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def proxy
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@proxy ||= self.class.proxy
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end
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def http_backend=(backend)
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if backend.is_a?(String)
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raise ArgumentError, "invalid HTTP backend: #{backend}" unless backend =~ /^[A-Za-z_]+$/
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file = backend.gsub(/([a-z])([A-Z])/, '\1_\2').gsub(/([A-Z])([A-Z][a-z])/, '\1_\2').downcase
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require "kayako_client/http/#{file}"
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backend = KayakoClient.const_get(backend)
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end
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if backend.is_a?(Class)
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if backend.included_modules.include?(KayakoClient::HTTPBackend)
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@http_backend = backend
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@client = nil
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else
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raise ArgumentError, "invalid HTTP backend: #{backend.name}"
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end
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else
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if backend.class.included_modules.include?(KayakoClient::HTTPBackend)
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@http_backend = backend.class
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@client = backend
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else
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raise ArgumentError, "invalid HTTP backend: #{backend.class.name}"
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end
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end
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end
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def http_backend
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@http_backend ||= self.class.http_backend
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end
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def client
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@client ||= nil
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unless @client
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if !instance_of?(KayakoClient::Base) && http_backend == self.class.http_backend && self.class.client
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@client = self.class.client
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else
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@client = http_backend.new(proxy.merge(:logger => logger))
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end
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end
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@client
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end
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def put_request(params = {})
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@errors ||= {}
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raise RuntimeError, "undefined ID" unless id
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random = self.class.salt
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e = params.delete(:e) || "#{self.class.path}/#{id}"
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data = self.class.validate(params.merge(:errors => @errors))
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if @errors.empty?
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client.put(api_url, data.merge(:e => e,
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:apikey => api_key,
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:salt => random,
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:signature => self.class.signature(random, secret_key)))
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else
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@errors
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end
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end
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def post_request(params = {})
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@errors ||= {}
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random = self.class.salt
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e = params.delete(:e) || self.class.path
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data = self.class.validate(params.merge(:errors => @errors))
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if @errors.empty?
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client.post(api_url, data.merge(:e => e,
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:apikey => api_key,
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:salt => random,
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:signature => self.class.signature(random, secret_key)))
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else
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@errors
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end
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end
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def delete_request(params = {})
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raise RuntimeError, "undefined ID" unless id
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random = self.class.salt
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e = params.delete(:e) || "#{self.class.path}/#{id}"
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client.delete(api_url, :e => e,
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:apikey => api_key,
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:salt => random,
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:signature => self.class.signature(random, secret_key))
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end
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module ClassMethods
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def proxy=(options = {})
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@@proxy = {}
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options.each do |key, value|
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if [ :host, :port, :user, :pass ].include?(key)
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@@proxy[key] = value
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else
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raise ArgumentError, "unsupported option: #{key}"
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end
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end
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end
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def proxy
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@@proxy ||= {}
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end
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def http_backend=(backend)
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if backend.is_a?(String)
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raise ArgumentError, "invalid HTTP backend: #{backend}" unless backend =~ /^[A-Za-z_]+$/
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file = backend.gsub(/([a-z])([A-Z])/, '\1_\2').gsub(/([A-Z])([A-Z][a-z])/, '\1_\2').downcase
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require "kayako_client/http/#{file}"
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backend = KayakoClient.const_get(backend)
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end
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if backend.is_a?(Class)
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if backend.included_modules.include?(KayakoClient::HTTPBackend)
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@@http_backend = backend
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@@client = nil
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else
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raise ArgumentError, "invalid HTTP backend: #{backend.name}"
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end
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else
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if backend.class.included_modules.include?(KayakoClient::HTTPBackend)
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@@http_backend = backend.class
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@@client = backend
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else
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raise ArgumentError, "invalid HTTP backend: #{backend.class.name}"
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end
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end
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end
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def http_backend
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begin
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require 'kayako_client/http/http_client'
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@@http_backend ||= KayakoClient::HTTPClient
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rescue LoadError
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require 'kayako_client/http/net_http'
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@@http_backend ||= KayakoClient::NetHTTP
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end
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end
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def client
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@@client ||= nil
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unless @@client
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@@client = http_backend.new(proxy.merge(:logger => logger))
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end
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160
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@@client
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end
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162
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163
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def get_request(options = {})
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random = salt
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params = options.dup
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166
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167
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id = params.delete(:id)
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168
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e = params.delete(:e) || (id.nil? ? path : "#{path}/#{id}")
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http = params.delete(:client) || client
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url = params.delete(:api_url) || api_url
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key = params.delete(:api_key) || api_key
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secret = params.delete(:secret_key) || secret_key
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http.get(url, params.merge(:e => e,
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+
:apikey => key,
|
176
|
+
:salt => random,
|
177
|
+
:signature => signature(random, secret)))
|
178
|
+
end
|
179
|
+
|
180
|
+
def post_request(options = {})
|
181
|
+
random = salt
|
182
|
+
params = options.dup
|
183
|
+
|
184
|
+
e = params.delete(:e) || path
|
185
|
+
http = params.delete(:client) || client
|
186
|
+
url = params.delete(:api_url) || api_url
|
187
|
+
key = params.delete(:api_key) || api_key
|
188
|
+
secret = params.delete(:secret_key) || secret_key
|
189
|
+
|
190
|
+
http.post(url, params.merge(:e => e,
|
191
|
+
:apikey => key,
|
192
|
+
:salt => random,
|
193
|
+
:signature => signature(random, secret)))
|
194
|
+
end
|
195
|
+
|
196
|
+
def delete_request(options = {})
|
197
|
+
random = salt
|
198
|
+
params = options.dup
|
199
|
+
|
200
|
+
id = params.delete(:id)
|
201
|
+
e = params.delete(:e) || "#{path}/#{id}"
|
202
|
+
http = params.delete(:client) || client
|
203
|
+
url = params.delete(:api_url) || api_url
|
204
|
+
key = params.delete(:api_key) || api_key
|
205
|
+
secret = params.delete(:secret_key) || secret_key
|
206
|
+
|
207
|
+
raise ArgumentError, "missing ID" unless id
|
208
|
+
http.delete(url, :e => e,
|
209
|
+
:apikey => key,
|
210
|
+
:salt => random,
|
211
|
+
:signature => signature(random, secret))
|
212
|
+
end
|
213
|
+
|
214
|
+
end
|
215
|
+
|
216
|
+
end
|
217
|
+
end
|
@@ -0,0 +1,31 @@
|
|
1
|
+
require 'uri'
|
2
|
+
|
3
|
+
module KayakoClient
|
4
|
+
module HTTPBackend
|
5
|
+
|
6
|
+
def initialize(options = {})
|
7
|
+
raise NotImplementedError, "not implemented"
|
8
|
+
end
|
9
|
+
|
10
|
+
def get(base, params = {})
|
11
|
+
raise NotImplementedError, "not implemented"
|
12
|
+
end
|
13
|
+
|
14
|
+
def put(base, params = {})
|
15
|
+
raise NotImplementedError, "not implemented"
|
16
|
+
end
|
17
|
+
|
18
|
+
def post(base, params = {})
|
19
|
+
raise NotImplementedError, "not implemented"
|
20
|
+
end
|
21
|
+
|
22
|
+
def delete(base, params = {})
|
23
|
+
raise NotImplementedError, "not implemented"
|
24
|
+
end
|
25
|
+
|
26
|
+
def response(resp)
|
27
|
+
raise NotImplementedError, "not implemented"
|
28
|
+
end
|
29
|
+
|
30
|
+
end
|
31
|
+
end
|
@@ -0,0 +1,87 @@
|
|
1
|
+
require 'httpclient'
|
2
|
+
|
3
|
+
module KayakoClient
|
4
|
+
class HTTPClient
|
5
|
+
include KayakoClient::Logger
|
6
|
+
include KayakoClient::HTTPBackend
|
7
|
+
|
8
|
+
def initialize(options = {})
|
9
|
+
@client = ::HTTPClient.new
|
10
|
+
if options[:host]
|
11
|
+
@client.proxy = "http://#{options[:host]}:#{options[:port] || 80}"
|
12
|
+
@client.set_proxy_auth(options[:user], options[:pass])
|
13
|
+
end
|
14
|
+
@logger = options[:logger] if options[:logger]
|
15
|
+
end
|
16
|
+
|
17
|
+
def get(base, params = {})
|
18
|
+
log = params.delete(:logger) || logger
|
19
|
+
log.debug ":get => #{base} + #{params.inspect}" if log
|
20
|
+
resp = @client.request(:get, base, params)
|
21
|
+
response(resp)
|
22
|
+
end
|
23
|
+
|
24
|
+
def put(base, params = {})
|
25
|
+
query = { :e => params.delete(:e) }
|
26
|
+
data = form_data(params)
|
27
|
+
log = params.delete(:logger) || logger
|
28
|
+
if log
|
29
|
+
log.debug ":put => #{base} + #{query.inspect}"
|
30
|
+
log.debug "PUT Data: #{data.inspect}"
|
31
|
+
end
|
32
|
+
resp = @client.request(:put, base, query, data, { 'Content-Type' => 'application/x-www-form-urlencoded' })
|
33
|
+
response(resp)
|
34
|
+
end
|
35
|
+
|
36
|
+
def post(base, params = {})
|
37
|
+
query = { :e => params.delete(:e) }
|
38
|
+
data = form_data(params)
|
39
|
+
log = params.delete(:logger) || logger
|
40
|
+
if log
|
41
|
+
log.debug ":post => #{base} + #{query.inspect}"
|
42
|
+
log.debug "POST Data: #{data.inspect}"
|
43
|
+
end
|
44
|
+
resp = @client.request(:post, base, query, data, { 'Content-Type' => 'application/x-www-form-urlencoded' })
|
45
|
+
response(resp)
|
46
|
+
end
|
47
|
+
|
48
|
+
def delete(base, params = {})
|
49
|
+
log = params.delete(:logger) || logger
|
50
|
+
log.debug ":delete => #{base} + #{params.inspect}" if log
|
51
|
+
resp = @client.request(:delete, base, params)
|
52
|
+
response(resp)
|
53
|
+
end
|
54
|
+
|
55
|
+
def response(resp)
|
56
|
+
case resp.status
|
57
|
+
when 200
|
58
|
+
KayakoClient::HTTPOK.new(resp.content)
|
59
|
+
when 400
|
60
|
+
KayakoClient::HTTPBadRequest.new(resp.content)
|
61
|
+
when 401
|
62
|
+
KayakoClient::HTTPUnauthorized.new(resp.content)
|
63
|
+
when 403
|
64
|
+
KayakoClient::HTTPForbidden.new(resp.content)
|
65
|
+
when 404
|
66
|
+
KayakoClient::HTTPNotFound.new(resp.content)
|
67
|
+
when 405
|
68
|
+
KayakoClient::HTTPNotAllowed.new(resp.content)
|
69
|
+
else
|
70
|
+
KayakoClient::HTTPResponse.new(resp.status, resp.content)
|
71
|
+
end
|
72
|
+
end
|
73
|
+
|
74
|
+
private
|
75
|
+
|
76
|
+
def form_data(params = {})
|
77
|
+
params.inject([]) do |array, (name, value)|
|
78
|
+
if value.is_a?(Array)
|
79
|
+
array.concat(value.collect { |item| [ name.to_s + '[]', item.to_s ] })
|
80
|
+
else
|
81
|
+
array.push([ name.to_s, value.to_s ])
|
82
|
+
end
|
83
|
+
end
|
84
|
+
end
|
85
|
+
|
86
|
+
end
|
87
|
+
end
|